Datrose jobs - 39 jobs

Our Client: Our client is a leading provider of medical imaging systems. We are looking to add someone to this team who can share in the company's passion for commitment to provide high-value technology to their customers. This company has worldwide reach with a long-standing local footprint. This is an excellent opportunity for the right individual. If interested in exploring this great opportunity, please apply directly at ******************************** are encouraged to apply. Position Details: Datrose is seeking a Forklift Operator / Material Handler for a one-year contract position with a possibility of being temp to hire. Location: East Rochester (near Penfield), NYWork Hours: 11am-7:30pm, Monday-Friday Pay Rate: $19.00/hr Job Perks: Referral and Performance Bonuses, Clean and comfortable work environment (climate controlled all year round), Healthy work-life balance, opportunity for permanent hire with excellent benefits! Who We're Looking For: Candidates with Forklift Certification to work in an industrial/warehouse environment. Experience should include picking stock, using handheld scanners, loading and unloading materials. A team player, with good communication skills and a mind for safety. Veterans are encouraged to apply. What to Expect as a Forklift Operator: Perform various manual activities under minimal/direct supervision Picking stock Light manufacturing Building pallets for shipment Loading and unloading materials Ordering, storing and delivering supplies Using hand scanners Heavy lifting up to 70 lbs. Work in a fast-paced environment Qualifications for Success: High School Diploma or GED/HSE OR 2+ years of warehouse experience required Fork Truck License required Need steel toe safety shoes Basic mathematic skills Prior Warehouse/Dock experience Detail oriented with time management skills Must have knowledge of Microsoft office, specifically Word and basic Excel and Outlook SAP knowledge is preferred Datrose is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, pregnancy, status as a parent, age, protected veteran status, family medical history or genetic information, political affiliation, status as a qualified individual with disability, or other non-merit based factors. Authorization to work in the U.S. is a precondition of employment. Datrose does not sponsor employment visas.

JOB DESCRIPTION: DIRECTOR - ENTERPRISE INFRASTRUCTURE ARCHITECT The Enterprise Infrastructure Architect defines and governs the organization's end-to-end infrastructure strategy across on-prem, cloud, and hybrid environments. This role ensures infrastructure platforms are secure, resilient, cost-effective, and aligned with business and application strategies. Key Responsibilities: Establish enterprise-wide infrastructure architecture standards for compute, storage, network, identity, and cloud Develop 3-5 year infrastructure modernization roadmaps, including cloud adoption and hybrid strategies Design and govern cloud and hybrid architectures across AWS, Azure, GCP, and OCI, including landing zones, guardrails, and governance models. Review and approve infrastructure designs for major initiatives and programs Optimize infrastructure for cost, performance, availability, and scalability Embed security-by-design principles aligned with Zero Trust and regulatory requirements Define and oversee high availability and disaster recovery architectures, including RTO/RPO targets and resilience testing Lead governance through reference architectures, standards, lifecycle management, and Architecture Review Boards Reduce technical debt and technology sprawl through rationalization and standardization Core Technical Domains Compute: Virtualization (VMware, Hyper-V), containers (Kubernetes, OpenShift) Storage & Backup: SAN/NAS, object storage, DR and backup strategies Identity & Access: Active Directory, Azure AD, IAM, SSO Automation & Observability: Terraform, ARM, Ansible, monitoring tools Skills & Experience 10+ years of enterprise infrastructure architecture experience Deep expertise in multi-cloud and hybrid environments Strong background in automation, governance, and security alignment Familiarity with enterprise architecture frameworks (e.g., TO GAF) Excellent documentation, diagramming, and executive communication skills Typical Deliverables Enterprise and cloud architecture diagrams Cloud landing zone and reference architectures Infrastructure modernization roadmaps Technology rationalization assessments Disaster recovery and resilience designs

Job DescriptionJob Location: Winter Park, FL Job Title: Client Service Manager | Commercial Lines Commercial Lines Account Manager | Focusing on Small to Middle Market Clients Flexible Work Arrangement: Embrace the future of work with our fully remote option, tailored for the exceptional candidate. Occasional office visits meld the best of both worlds. Your Role: As a guardian of our select small business clientele, you'll be the cornerstone of their insurance experience. Your mission is to manage, consult, and grow a dedicated book of business. This involves: Client Relationship Mastery: Nurturing and expanding existing relationships through expert consultation. Your advice on coverage will be invaluable, and your skill in identifying cross-sell and up-sell opportunities will drive our mutual success. Operational Excellence: Efficiently managing renewals, document issuance, and all aspects of account servicing within strict timelines. Your attention to detail will ensure seamless operations. Strategic Engagement: Handling non-renewals, cancellations, and renewals like a pro. You'll also flex your marketing muscle, preparing submissions that resonate. Who You Are: A seasoned pro with 3-6 years in commercial insurance account servicing. Proud holder of a P&C license, with a deep dive knowledge of insurance products and documentation. A tech-savvy individual with prowess in Word, Excel, Outlook, and ideally, Applied/EPIC/TAM AMS360. An independent yet collaborative team player, open to continuous learning, with a college degree or equivalent industry designations. Why Us: Investment in You: Generous 401K, continuous educational support, and ample career development opportunities. Flexibility: Hybrid schedules to balance your professional and personal life. Growth: A role that expands and evolves with you. Compensation: We believe in fair and competitive compensation. For this role, the salary range is $65,000 to $100,000, commensurate with your experience, skills, and certifications.

Job DescriptionInsurance - Senior Commercial Account Manager Salary: $80,000-100,000 Independent insurance agency is seeking Senior Commercial Lines Account Manager to service and manage a book of commercial lines accounts. The Senior Commercial Lines Account Manager will respond to client calls about policy and coverage questions and consult with clients on policy changes and risk management concerns. This position will be responsible for providing timely and professional day-to-day client service working closely with the insurance agency producer and carrier underwriters. Responsibilities: Working knowledge of Property and Casualty accounts such as Construction, Manufacturing, Retail, E&O, GL Research and compile answers to client policy and coverage questions Ability to market/quote new business and account renewals obtaining competitive coverage/cost ratios for the client Experience with multiple carrier underwriters and online rating portals Identify, compile and manage information regarding account renewals Qualifications 7-10 years of insurance industry experience related to servicing commercial accounts Property and Casualty license CIC, CPCU, or other insurance designations are desirable Applied (TAM or EPIC) or AMS360 software experience preferred Knowledge of Insurance and/or Brokerage business Technical knowledge of product area or industry Ability to provide consultation and expert advice to management on risk management issues Knowledge of computer software packages, including Microsoft Office (Word, Excel, Outlook) Verbal and written communication skills All inquiries will be kept 100% confidential

Assembler Our client is a leading provider of medical imaging systems. We are looking to add someone to this team who can share the company's passion for commitment to provide high-value technology to their customers. This company has worldwide reach with a long-standing local footprint. This is an excellent opportunity for the right individual. If interested in exploring this great opportunity, please apply directly at ******************************** are encouraged to apply. Position Details: Location: Rochester, NYHours: 6am-2:30pm, Mon-Fri (some overtime possible) Pay: $19.00/hr Duration: One year contract position with an opportunity of being temp to hire. Who We're Looking For: Candidates with the ability to build noncomplex optical / electrical / mechanical sub-assemblies within quality requirements. This person should be reliable and detail oriented. What to Expect as a Assember: Follow standard work processes as provided Ability to build Digital Radiography equipment and associate sub-assemblies within quality requirements. This position will require carefully unpacking/dis-assembling parts and equipment. Then packing/re-assembly as per work instructions. Accurately records data and provides input / feedback during team discussions. Provide input or feedback during team discussions Engage with team members and work effectively with others Operates with direct supervisory support. Comply with all company policies & regulations Qualifications for Success: HS Diploma or GED/HSE or 1+ years of Manufacturing/Assembly experience Electrical or Mechanical Assembly experience preferred Familiarity with small hand tools Decision making and problem-solving skills Be organized and have excellent attention to detail Knowledge of safety, lean manufacturing and process improvement is helpful Basic computer skills Datrose is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, pregnancy, status as a parent, age, protected veteran status, family medical history or genetic information, political affiliation, status as a qualified individual with disability, or other non-merit based factors. Authorization to work in the U.S. is a precondition of employment. Datrose does not sponsor employment visas.

Job DescriptionJob Title: Workers' Compensation Specialist - NYSIF Safety GroupsLocation: White Plains / Irvington / NY Salary Range: $150,000 to $200,000 (Based on Experience) We are looking for an experienced and detail-oriented Workers' Compensation Specialist to join our team! In this role, you will manage and optimize our participation in New York State Insurance Fund (NYSIF) Safety Groups. These programs help employers with similar operational hazards pool their workers' compensation costs, potentially lowering premiums and providing dividends through improved safety practices and risk management.If you have a strong background in workers' compensation claims, risk management, and safety practices, we'd love to hear from you! Key Responsibilities: Manage the enrollment and ongoing participation of clients in NYSIF Safety Groups. Collaborate with employers to assess hazards and implement strategies to improve workplace safety. Oversee the management of workers' compensation claims, ensuring timely and accurate processing. Assist clients in lowering their workers' compensation premiums through effective risk management strategies. Analyze data, prepare reports, and present findings to clients to demonstrate the value of NYSIF Safety Groups. Provide education and support to clients on best practices for minimizing risks and managing workers' compensation claims. Work with underwriters and insurance brokers to ensure optimal outcomes for Safety Group participants. Stay up-to-date on state and federal workers' compensation regulations to ensure compliance. Qualifications: Bachelor's degree in Risk Management, Insurance, Business Administration, or a related field (preferred). Minimum of 5 years of experience in workers' compensation, safety management, or risk management. Strong knowledge of NYSIF Safety Groups and New York State workers' compensation regulations. Proven ability to assess workplace hazards and implement safety programs to mitigate risk. Excellent communication skills and the ability to build strong relationships with clients and industry professionals. Strong analytical skills and the ability to interpret complex data to drive strategic decisions. Certification in Workers' Compensation or Risk Management (preferred). Why Join Us? Competitive salary ranging from $150,000 to $200,000 based on experience. Comprehensive benefits package, including health, dental, and vision insurance, retirement plans, and generous paid time off. Opportunity to work in a dynamic and collaborative environment with room for career growth. Feel free to email your resume directly to *********************

Managed services company providing an array of technology assets to the world's largest organizations, resulting in productivity increases, cost savings, and deep insights. Job Description The primary purpose of this position is to design, implement and support Sutherland Genesys platform. Platform currently includes, includes Genesys Omni-Channel solutions such as SIP Server, Genesys Routing, Inbound Voice, Genesys Outbound, Genesys Email, Genesys Chat, Genesys Social Media, Genesys Infomart, GVP, Genesys SMS, Speech Analytics, Proactive Notification, CallBack, etc. The candidate will be required to be “on call” after hours to support the operations team in the event of platform outages. KEY RESPONSIBILITIES: Qualified individuals must have the ability to perform the following duties: Responsible for the implementation and support of Sutherland Genesys platforms. Current platforms include Genesys Omni-Channel solutions such as SIP Server, Genesys Routing, Inbound Voice, Genesys OBS, Genesys Email, Genesys Chat, Genesys Social Media, Genesys Infomart, GVP, Genesys SMS, Speech Analytics, Proactive Contact, CallBack, etc. Some knowledge of SIP from the carrier level. Some knowledge of Oracle (Acme Packet) and Avaya SBCs and TDM Gateways such as AudioCodes M3Ks and G450s is a plus. Partners with the Business and Service Delivery team to assist with implementation of new Program solutions. Responsible for documentation along with Runbooks for Operations. Partners with development/integrations team for platform support when needed. Monitoring solutions to provide proactive monitoring capabilities for the Infrastructure team and utilize these metrics to continue the evolution of the infrastructure. Conduct testing to detect faults, minimize malfunctions, and backup systems. Provide technical consultancy to ensure problem resolution is achieved in the shortest possible time frame Manages vendors on escalated issues and projects specific to your area of influence. Willingness and ability to learn complex new systems in varying technologies related to area of influence. Follow the lead of the senior implementation engineer, based on enterprise business requirements and IT Strategies. Qualifications Key Requirement: Experience in writing multimedia (eservices) routing strategies in Composer (at least on the first two): 1. Email* 2. Chat* 3. SMS 4. Social Media 5. Finding the unicorn Chatbot MINIMUM REQUIRED QUALIFICATIONS: 10 years progressive relevant experience required. Some knowledge of Genesys Platform Ability to multitask and demonstrate willingness to deliver on multiple, simultaneous projects. Willingness to manage vendors for performance to ensure compliance with commitments and budget. Experience with enterprise voice network infrastructures (SBCs & Gateways, SIP, circuit switching, VoIP architecture) is a plus. PREFERRED QUALIFICATIONS: Demonstrated experience in vendor management Knowledge of Avaya and Cisco CUCM is a plus Additional Information All your information will be kept confidential according to EEO guidelines. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Job DescriptionInsurance Position: Placement Manager | Marketing Manager | New and Renewals Salary Range: $120,000 - $150,000 annually Location: Syracuse, NY Must have independent insurance agency experience Manage team of 5 marketing reps Requirements: At least 10 years of experience in the insurance industry, with demonstrated success in account management and team leadership. NY Property and Casualty License. Proficiency in agency management systems, Microsoft Office, and various insurance rating platforms. Exceptional negotiation, communication, and organizational skills. Ability to independently lead projects and collaboratively achieve strategic objectives. Key Responsibilities: Direct the application preparation and submission process, ensuring accuracy, and recommending optimal coverage enhancements. Negotiate terms with insurance carriers, analyze quotes, and develop comprehensive proposals and comparisons for clients. Lead a marketing team of five members, driving strategy implementation and fostering strong relationships with carriers to meet profit goals. Manage complex accounts, staying abreast of market trends and insurance underwriting guidelines to optimize client satisfaction and competitive positioning. Train and develop team members, ensuring high performance and adherence to industry standards. Additional Responsibilities: Keep informed of industry changes and advancements. Actively participate in strategy meetings and contribute to organizational goals. Commit to ongoing professional development through seminars and continuing education. Feel free to email resume directly to Scott at *********************

Job DescriptionCommercial Lines Insurance |Senior Placement Specialist |Senior Marketing RepresentativeSyracuse, NY AreasSalary: 85k-115k About the RoleA leading independent insurance agency is seeking an experienced and detail-oriented Commercial Marketing Representative to join its growing Commercial Lines team. This individual will be responsible for managing marketing efforts for new and renewal business, developing competitive coverage solutions, and maintaining strong carrier relationships.The ideal candidate is proactive, organized, and thrives in a fast-paced environment where accuracy, collaboration, and client satisfaction are top priorities. Key Responsibilities: Client Account Management Manage renewal marketing, comparisons, proposals, and binding for a designated book of commercial accounts. Conduct new business marketing by identifying competitive carriers and coverage options that align with client needs. Maintain strong working relationships with underwriters across multiple A-rated insurance carriers. Serve as a marketing resource and liaison for Risk Consultants and Client Specialists. Marketing Team Support Recommend and implement process improvements to enhance client experience and marketing efficiency. Assist with training and quality control within the marketing department. Provide thought leadership, insights, and support on special projects. Serve as coverage for other marketing representatives as needed. Behavioral Competencies: Accountability Takes ownership of goals and deliverables while contributing to a high-performing team. Demonstrates excellent time management and prioritization skills. Growth & Improvement Actively seeks opportunities to expand industry and product knowledge. Earns trust and credibility through professionalism, ethical behavior, and collaboration with clients and carriers. Qualifications Bachelor's Degree preferred. 5+ years of experience in the insurance industry, specifically in commercial lines marketing. NYS Property & Casualty License required. Insurance designations (CIC, CISR, CLCS, CPCU, etc.) or advanced training preferred. Proficiency in Microsoft Office Suite (Word and Excel required). Experience with Applied Epic strongly preferred. Excellent communication, organization, and relationship management skills. Strong attention to detail and ability to multitask in a fast-paced environment.

Sutherland is a digital transformation company focused on delivering exceptional experiences for both customers and employees. For 36 years, we have been entrusted with caring for our clients' customers - a responsibility we believe we should earn every day. We are dedicated to making those experiences as delightful as possible - instantaneous, relevant, predictive, and frictionless. As an early pioneer in robotic automation, we added to our core through steady investment and acquiring key capabilities. Our design capabilities marry human insight, design- thinking, and process engineering. To make these designs come to life as envisioned by our designers, we employ the latest in robotic automation, conversational AI techniques with a range of AI-ML enhanced products and cloud-based platforms. We believe that the best relationships come from trust and value. In addition to delivering exceptionally engineered experiences, we help our clients improve their productivity, reduce costs, enhance customer loyalty, build additional revenues, reduce time-to-market, and efficiently enter new markets. We also stand by our results. Sixty-one percent of our business is outcome based, ensuring our success is clearly tied to our clients' success. We think that is simple for our clients to understand, and it adds to trust and transparency. Today, over 60 percent of our revenues come from clients with us for more than 11 years. Forty percent of our revenues come from Fortune-50, and 56 percent from Fortune-500 clients. Though we have a rich history, our sights are anchored deeply in the future. We are optimistic about the benefits industry and society will see as human-machine collaboration continues to enhance what people can do. Our offerings deliver on this whether they are Sutherland Anywhere, enabling a secure remote work environment or Sutherland Connect, delivering data- rich, omni-channel services. Our deep product and platform expertise is trained on solving human problems before they emerge, and on how we wrap services around them - hiring, training, performance, security and more - to solve problems for our clients from end to end. We work with clients across industries, including Banking, Financial Services and Insurance, Healthcare, Retail, Telecommunications, Media & Entertainment, and Technology, as well as Travel, Hospitality and Logistics. Our digital backbone spans 144 countries around the world, with 61 delivery centers across 19 countries, handling over 43 million transactions a month for approximately 70 clients. We are a team of 38,000 global professionals, operationally effective, culturally meshed, and committed to our clients and to one another. We call it One Sutherland. Sutherland Healthcare Solutions is a leading provider of Health Information Management, Revenue Cycle Management and Healthcare Customer support solutions to the healthcare industry. Our solutions encompass a comprehensive suite of platform enabled back-office and front office services that span the Provider, Payer, and Healthcare IT sub verticals. We collaborate with healthcare providers and payers utilizing a unique and flexible blended shore approach. Our solutions are focused on increasing the operating margins and cash flow generation of our healthcare clients by deploying efficient business processes, proprietary re-engineering methodologies and technology enabled automation. Job Description About the Role: We are seeking an experienced and dynamic Hunter (Director / A / VP level) to drive new client acquisition in the Content Moderation / Trust & Safety space across North America. This individual will play a critical role in expanding our client base by identifying, qualifying, and closing strategic deals with digital platforms, tech companies, and social media businesses. The ideal candidate has a proven track record in enterprise sales, particularly in outsourcing, BPO, or managed services within the content moderation, digital operations, or trust & safety domains. 1. New Business Acquisition (60%) Identify, prospect, and acquire new logos in the content moderation / trust & safety domain. Create and execute a strategic go-to-market plan targeting high-potential accounts in social media, e-commerce, gaming, and other relevant verticals. Develop and present winning proposals, RFP responses, and commercial models. Manage the entire sales cycle - from lead generation to contract closure. 2. Market Intelligence & Solutioning (15%) Collaborate with pre-sales, solutions, and delivery teams to build tailored content moderation offerings. Stay updated on industry trends, platform safety regulations, and competitive landscape. Provide client feedback to refine offerings and value propositions. 3. Strategic Relationship Management (15%) Build strong relationships with C-level and senior stakeholders at prospect organizations. Represent the organization at industry events, conferences, and client meetings. Act as a trusted advisor to prospects by understanding their business and operational needs. 4. Internal Collaboration & Reporting (10%) Work closely with marketing, partnerships, and delivery teams to align go-to-market strategies. Provide regular pipeline updates, sales forecasts, and performance metrics to leadership. Use CRM tools (e.g., Salesforce) to manage pipeline and reporting. Qualifications 10-15+ years of experience in enterprise sales / business development. Minimum 5+ years selling content moderation, trust & safety, or related digital operations services in a BPO / outsourcing context. Deep understanding of social media, UGC platforms, e-commerce, online safety, and content compliance. Demonstrated success in acquiring large, complex deals in the North American market. Strong network of decision-makers and influencers in target sectors. Excellent communication, negotiation, and presentation skills. Bachelor's degree (MBA preferred). Preferred Skills: Exposure to global delivery models and cross-functional collaboration. Understanding of GenAI/ML applications in moderation. Knowledge of platform regulations: DSA, Section 230, etc. Experience working with Trust & Safety teams in tech platforms. Additional Information All your information will be kept confidential according to EEO guidelines. EEOC and Veteran Documentation During employment, employees are treated without regard to race, color, religion, sex, national origin, age, marital or veteran status, medical condition or handicap, or any other legally protected status. At times, government agencies require periodic reports from employers on the sex, ethnicity, handicap, veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping, reporting, and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information, please note that all Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file. Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT DECISION.

Job DescriptionInsurance Job: Commercial Lines Account Executive Insurance Agency Location: Hempstead, NYSalary: $80,000- 100,00 *Must have independent agency experience | P&C License | Designations* Independent insurance agency is seeking an experienced Commercial Lines Account Executive to grow, service and manage a book of commercial lines accounts. This is a client facing role responsible for new business sales and growth of existing accounts based on clients changing insurance requirements. AE will consult with clients about policy and coverage recommendations and also discus risk management concerns. This position will have an assistant AE to help with administrative and client service related concerns. Responsibilities: Working knowledge of Property and Casualty insurance Experience with a variety of industries, but with a focus on life science, tech, wholesale, manufacturing, and distributors. Research and compile answers to client policy and coverage questions Ability to assist with the marketing/quoting process Experience with multiple carrier underwriters Identify, compile and manage information regarding account renewals Qualifications 7-10 years of insurance industry experience related to servicing commercial accounts Property and Casualty license CIC, CPCU, or other insurance designations are desirable Applied (TAM or EPIC) or AMS360 software experience preferred Knowledge of Insurance and/or Brokerage business Technical knowledge of product area or industry Risk management experience Ability to provide consultation and expert advice to management on risk management issues Knowledge of computer software packages, including Microsoft Office (Word, Excel, Outlook) Verbal and written communication skills All inquiries will be kept 100% confidential

Sutherland seeks a digitally savvy, data driven Business Development Executive to join our Business Development team. This role is critical to expanding Sutherland's market presence by identifying, qualifying, and advancing new business opportunities with a focus on digital transformation services, AI, automation, and analytics solutions. The ideal candidate will combine strategic consultative selling skills, deep digital acumen, and an ability to engage with C-suite stakeholders, ultimately driving revenue growth and enhancing client partnerships in a highly competitive, technology-driven environment. Job Description The Business Development Executive will play a pivotal role in generating pipeline opportunities, qualifying leads, and supporting deal progression within the Business Development (BD) function. Working in close collaboration with marketing, solution teams, and delivery leadership, this role requires a deep understanding of digital customer experience (CX), AI-driven solutions, data analytics, and omnichannel engagement strategies. The executive will leverage market insights, predictive analytics, and customer intelligence to build compelling, data-supported value propositions that drive business impact for clients. KEY RESPONSIBILITIES: Lead Generation & Qualification: Source and qualify new leads through inbound, outbound, event-driven, and prospecting. Pipeline Management: Build and manage a healthy, balanced, full-funnel sales pipeline across all Sutherland services, ensuring consistent movement of opportunities from prospecting to closure. Consultative Solution Selling: Position Sutherland's digital-first, AI-enabled solutions effectively by understanding client pain points, business needs, and operational challenges. Data-Driven Storytelling: Leverage customer, operational, and market data to present clear, business-impacting value propositions. Client Engagement: Initiate and support executive-level conversations with prospective clients, including CxOs, to influence digital transformation agendas. Market & Competitive Intelligence: Stay ahead of industry trends, competitive movements, and emerging technology innovations to inform sales strategies. Collaboration: Partner with marketing, tech, and delivery teams to align go-to-market (GTM) efforts and craft tailored solutions. Operational Excellence : Track and optimize key KPIs including sales cycle length, proposal-to-win ratios, and conversion rates. Qualifications A. Education & Experience Bachelor's or master's degree in business, Data Science, Technology, or related field. Prior experience in a B2B, technology-driven consulting, inside sales, or digital transformation sales environment. Familiarity with BPO, IT services, or enterprise solutions preferred. B. Critical Competencies Digital & Technology Acumen: Deep understanding of AI, automation, cloud, SaaS, and digital CX platforms. Data-Driven Decision Making: Strong analytical skills with the ability to translate data insights into sales strategies. Consultative Selling & Business Case Development: Ability to develop compelling ROI models and business-impact cases. Market Intelligence: Awareness of industry disruptions, competitor strategies, and digital trends. Customer-Centric Approach: Proficient in customer journey mapping, VoC analysis, and personalization tactics. Agility & Adaptability: Thrive in fast-paced, evolving environments; able to pivot strategies quickly. Stakeholder Management: Capable of building executive-level relationships and driving cross-functional collaboration. Communication & Storytelling: Exceptional skills in presenting data-supported narratives and influencing decision-makers. Key Result Areas (KRAs): Measure of Success Pipeline Growth & Health; Growth in qualified opportunities across all services Revenue Generation; New revenue from digital transformation deals, ACV/TCV targets Lead Conversion Rates; Qualified leads, lead-to-opportunity, and opportunity-to-close conversion rates Consultative Sales Impact; Number of consultative engagements and business cases developed CxO-Level Engagements; Number of strategic, executive-level conversations initiated Market Positioning & Thought Leadership; Participation in industry events, publications, and content contributions Sales Cycle Optimization; Reduction in average deal closure time and dwell time within pipeline stages Operational Efficiency; Proposal-to-win ratio improvements, adherence to pipeline progression KPIs Client Retention & Expansion; Growth in upsell/cross-sell opportunities within existing accounts Additional Information EEOC and Veteran Documentation During employment, employees are treated without regard to race, color, religion, sex, national origin, age, marital or veteran status, medical condition or handicap, or any other legally protected status. At times, government agencies require periodic reports from employers on the sex, ethnicity, handicap, veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping, reporting, and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information, please note that all Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file. Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT DECISION. EEOC and Veteran Documentation During employment, employees are treated without regard to race, color, religion, sex, national origin, age, marital or veteran status, medical condition or handicap, or any other legally protected status. At times, government agencies require periodic reports from employers on the sex, ethnicity, handicap, veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping, reporting, and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information, please note that all Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file. Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT DECISION.

Sutherland is a digital transformation company focused on delivering exceptional experiences for both customers and employees. For 38 years, we have been entrusted with caring for our clients' customers - a responsibility we believe we should earn every day. We are dedicated to making those experiences as delightful as possible - instantaneous, relevant, predictive, and frictionless. As an early pioneer in robotic automation, we added to our core through steady investment and acquiring key capabilities. Our design capabilities marry human insight, design- thinking, and process engineering. To make these designs come to life as envisioned by our designers, we employ the latest in robotic automation, conversational AI techniques with a range of AI-ML enhanced products and cloud-based platforms. We believe that the best relationships come from trust and value. In addition to delivering exceptionally engineered experiences, we help our clients improve their productivity, reduce costs, enhance customer loyalty, build additional revenues, reduce time-to-market, and efficiently enter new markets. We also stand by our results. Sixty-one percent of our business is outcome based, ensuring our success is clearly tied to our clients' success. We think that is simple for our clients to understand, and it adds to trust and transparency. Today, over 60 percent of our revenues come from clients with us for more than 13 years. Forty percent of our revenues come from Fortune-50, and 56 percent from Fortune-500 clients. Though we have a rich history, our sights are anchored deeply in the future. We are optimistic about the benefits industry and society will see as human-machine collaboration continues to enhance what people can do. Our offerings deliver on this whether they are Sutherland Anywhere, enabling a secure remote work environment or Sutherland Connect, delivering data- rich, omni-channel services. Our deep product and platform expertise is trained on solving human problems before they emerge, and on how we wrap services around them - hiring, training, performance, security and more - to solve problems for our clients from end to end. We work with clients across industries, including Banking, Financial Services and Insurance, Healthcare, Retail, Telecommunications, Media & Entertainment, and Technology, as well as Travel, Hospitality and Logistics. Our digital backbone spans 144 countries around the world, with 61 delivery centers across 20 countries, handling over 43 million transactions a month for approximately 70 clients. We are a team of 38,000 global professionals, operationally effective, culturally meshed, and committed to our clients and to one another. We call it One Sutherland. Job Description ROLE OVERVIEW Drive development of Banking Financial and Services with responsibility to identify new business opportunities, lead end-to-end sales pursuit, manage client relationships while collaborating with the broader organization to bring forth the best of Sutherland to meet customers' needs. DUTIES AND RESPONSIBILITIES Sales engagement: Driving end-to-end pursuit cycle Consistently generate $3M of revenue from net new logos every year Identify, create, and qualify opportunities (sole sourced, RFPs). Shape and solution engagements in collaboration with subject matter experts as relevant Work with Enterprise customers in helping them get the most from their technology/business investments with appropriate support models. Understand the competitive landscape in the core banking, brokerage, capital markets, back office and be able to participate in design/solutioning of support experiences based on market/customer requirements. Originate, qualify, and close large, digital transformational services engagements spanning business process services, digital, consulting, IT services, analytics. Develop and communicate compelling value propositions and advance sales conversations Drive pricing and MSA negotiations with clients as well as internal approvals Client relationship management and networking: Forging strong relationships Build trusted advisor relationships and influential partnerships based on a strong foundation of business and technology expertise; build on top of and leverage existing client relationships from past work Engage/develop relationships with and sell to C-suite executives Work with vertical heads and account management teams in existing Sutherland accounts to ensure year-over-year revenue growth Build a nuanced understanding of the customer's environment and pain points; synthesize and share through the Sutherland organization so that appropriate value propositions can be crafted Invest in social selling - own and promote Sutherland's brand Teaming: Collaborate to bring forth best of Sutherland Collaborate closely with solutioning studios / CoEs, delivery, vertical sales team and other horizontals including analytics, Sutherland labs, Platform Group, as needed to build customized solutions for end clients Expertise and knowledge management: Staying ahead of the curve Track industry developments, implications of macro-economic moves, new business models, industry disruptors (regulations, new offerings, new players); track technology developments Track competitors' investments, footprint, new offerings; develop account-specific insights Sales operations Develop and own sales plan for winning priority new accounts for Sutherland; review sales pipeline with leadership to ensure target achievement Accountable for the client relationships from deal conception to closing. Qualifications Education: Bachelor's degree, MBA preferred 15+ years of experience in business development with depth in the Banking industry. Experience selling digital transformation, customer experience focused services with hands-on experience pursuing, shaping, and closing deals Experience and examples of engaging senior stakeholders on business problems and ability to match those with relevant service offerings Well networked, with strong references from key stakeholders (buyers, influencers) in F500 enterprises Experience in growing and sustaining long-term customer relationships Resourceful, understands and leverages “The-art-of-the-possible” Proven track record of delivering excellence through informal experience Confident communication/ active listener with top tier skills in “telling the story” and facilitating conversation Will win “or die trying” attitude towards goals Top tier capacity for reasoning, logic, critical thinking & problem solving Looks to research, learn & understand on relevant topics Additional Information All your information will be kept confidential according to EEO guidelines. EEOC and Veteran Documentation During employment, employees are treated without regard to race, color, religion, sex, national origin, age, marital or veteran status, medical condition or handicap, or any other legally protected status. At times, government agencies require periodic reports from employers on the sex, ethnicity, handicap, veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping, reporting, and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information, please note that all Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file. Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT DECISION.

We are One Sutherland - a global team where everyone is working together to create great breakthrough solutions. Our workforce has thrived in an environment of diversity of thought, experience and background. We celebrate our diversity and embrace it whole-heartedly. Sutherland is an equal opportunity employer. We promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal of One Sutherland Team, Playing to Win. Sutherland was founded 35 years ago (1986). Since then, we have become a leading global provider of business process and technology management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions that support the entire customer life cycle. Job Description The Enterprise Infrastructure Architect defines and governs the organization's end-to-end infrastructure strategy across on-prem, cloud, and hybrid environments. This role ensures infrastructure platforms are secure, resilient, cost-effective, and aligned with business and application strategies. Key Responsibilities: Establish enterprise-wide infrastructure architecture standards for compute, storage, network, identity, and cloud. Develop 3-5 year infrastructure modernization roadmaps, including cloud adoption and hybrid strategies. Design and govern cloud and hybrid architectures across AWS, Azure, GCP, and OCI, including landing zones, guardrails, and governance models. Review and approve infrastructure designs for major initiatives and programs. Optimize infrastructure for cost, performance, availability, and scalability. Embed security-by-design principles aligned with Zero Trust and regulatory requirements. Define and oversee high availability and disaster recovery architectures, including RTO/RPO targets and resilience testing. Lead governance through reference architectures, standards, lifecycle management, and Architecture Review Boards. Reduce technical debt and technology sprawl through rationalization and standardization. Core Technical Domains: Compute: Virtualization (VMware, Hyper-V), containers (Kubernetes, OpenShift). Storage & Backup: SAN/NAS, object storage, DR and backup strategies. Identity & Access: Active Directory, Azure AD, IAM, SSO. Automation & Observability: Terraform, ARM, Ansible, monitoring tools. Qualifications Skills & Experience: 10+ years of enterprise infrastructure architecture experience. Deep expertise in multi-cloud and hybrid environments. Strong background in automation, governance, and security alignment. Familiarity with enterprise architecture frameworks (e.g., TOGAF). Excellent documentation, diagramming, and executive communication skills. Typical Deliverables: Enterprise and cloud architecture diagrams Cloud landing zone and reference architectures Infrastructure modernization roadmaps Technology rationalization assessments Disaster recovery and resilience designs Additional Information All your information will be kept confidential according to EEO guidelines. EEOC and Veteran Documentation During employment, employees are treated without regard to race, color, religion, sex, national origin, age, marital or veteran status, medical condition or handicap, or any other legally protected status. At times, government agencies require periodic reports from employers on the sex, ethnicity, handicap, veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping, reporting, and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information, please note that all Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file. Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT DECISION.

Job DescriptionYour Next Opportunity in Commercial Insurance Starts Here Partner with an Independent Insurance Recruiter Who Works for You An independent insurance recruiter is your trusted partner for navigating career transitions within the commercial insurance industry. We connect you to exclusive opportunities with top agencies and brokers, offering a broader range of roles than an in-house recruiter tied to a single company. Best of all, your search is completely confidential-perfect for professionals who are currently employed and exploring new roles discreetly. Multiple Roles Available: Remote | Hybrid | In-OfficeNew York, NY (Manhattan) - Small to Mid-Accounts Manager | $70k-$80k | AMS360 preferred Manage small to mid-sized commercial accounts in a fast-paced, client-focused environment. Collaborate closely with producers and clients to ensure exceptional service.White Plains, NY - Middle Market Account Manager | $80k-$90k | EPIC | $400k-$600k BOB Oversee a diverse book of middle-market accounts, handling renewals, policy changes, and client communications with precision. Collaborate with underwriters to secure competitive coverage.Buffalo, NY - Large Accounts Specialist | $100k-$120k | Construction-focused | EPIC | CRIS preferred Focus on large, complex construction accounts. Advise clients on risk management strategies, review contracts, and manage carrier relationships. CRIS designation preferred.Rochester, NY - Marketing Manager | $85k-$105k | Supports 4 producers | Renewals and New Business | EPIC or AMS360 Lead marketing efforts for new business and renewals. Work closely with producers, carriers, and clients to deliver competitive proposals and ensure seamless submissions.Albany, NY - Client Service Manager | $80k-$95k | Commercial Lines | NY-focused | EPIC Manage day-to-day servicing of commercial lines clients across New York. Handle policy changes, certificates, and client inquiries while supporting a collaborative team.Syracuse, NY - Commercial Lines CSR | $65k-$80k | Remote | AMS360 required Support account managers by preparing renewals, certificates, endorsements, and documentation. Ensure accuracy and timeliness in servicing a high-volume book of business.New York (Statewide) - Transportation Specialist | $95k-$110k | Large fleet/trucking accounts | EPIC Manage large fleet trucking accounts across New York. Collaborate with underwriters, ensure compliance with regulatory requirements, and provide expert guidance on transportation risks.Long Island, NY - Commercial Lines Generalist | $80k-$95k | $300k-$600k BOB | 1 producer | EPIC Work as a versatile account manager supporting a dedicated producer. Manage a diverse book of business, handle renewals, and provide exceptional client service. Key Responsibilities Manage and service Property & Casualty commercial accounts with expertise and care Respond to client inquiries, process policy changes, and advise on coverage options Market and quote new business and renewals, ensuring competitive and comprehensive coverage Build and maintain strong relationships with clients, underwriters, and carriers Maintain accurate documentation for renewals, compliance, and service needs Qualifications 5-10 years of commercial lines insurance experience (independent agency preferred) Active New York Property & Casualty license Professional designations such as CIC, CRIS, or CPCU are a plus Proficiency with EPIC, AMS360, or TAM Strong technical knowledge of commercial insurance products and markets Proficiency in Microsoft Office Suite (Word, Excel, Outlook) Excellent communication and client service skills For a confidential conversation, contact Scott at *********************. Let's explore your next opportunity together.

Sutherland is a digital transformation company focused on delivering exceptional experiences for both customers and employees. For 36 years, we have been entrusted with caring for our clients' customers - a responsibility we believe we should earn every day. We are dedicated to making those experiences as delightful as possible - instantaneous, relevant, predictive, and frictionless. As an early pioneer in robotic automation, we added to our core through steady investment and acquiring key capabilities. Our design capabilities marry human insight, design- thinking, and process engineering. To make these designs come to life as envisioned by our designers, we employ the latest in robotic automation, conversational AI techniques with a range of AI-ML enhanced products and cloud-based platforms. We believe that the best relationships come from trust and value. In addition to delivering exceptionally engineered experiences, we help our clients improve their productivity, reduce costs, enhance customer loyalty, build additional revenues, reduce time-to-market, and efficiently enter new markets. We also stand by our results. Sixty-one percent of our business is outcome based, ensuring our success is clearly tied to our clients' success. We think that is simple for our clients to understand, and it adds to trust and transparency. Today, over 60 percent of our revenues come from clients with us for more than 11 years. Forty percent of our revenues come from Fortune-50, and 56 percent from Fortune-500 clients. Though we have a rich history, our sights are anchored deeply in the future. We are optimistic about the benefits industry and society will see as human-machine collaboration continues to enhance what people can do. Our offerings deliver on this whether they are Sutherland Anywhere, enabling a secure remote work environment or Sutherland Connect, delivering data- rich, omni-channel services. Our deep product and platform expertise is trained on solving human problems before they emerge, and on how we wrap services around them - hiring, training, performance, security and more - to solve problems for our clients from end to end. We work with clients across industries, including Banking, Financial Services and Insurance, Healthcare, Retail, Telecommunications, Media & Entertainment, and Technology, as well as Travel, Hospitality and Logistics. Our digital backbone spans 144 countries around the world, with 61 delivery centers across 19 countries, handling over 43 million transactions a month for approximately 70 clients. We are a team of 38,000 global professionals, operationally effective, culturally meshed, and committed to our clients and to one another. We call it One Sutherland. Sutherland Healthcare Solutions is a leading provider of Health Information Management, Revenue Cycle Management and Healthcare Customer support solutions to the healthcare industry. Our solutions encompass a comprehensive suite of platform enabled back-office and front office services that span the Provider, Payer, and Healthcare IT sub verticals. We collaborate with healthcare providers and payers utilizing a unique and flexible blended shore approach. Our solutions are focused on increasing the operating margins and cash flow generation of our healthcare clients by deploying efficient business processes, proprietary re-engineering methodologies and technology enabled automation. Job Description About the Role: We are seeking an experienced and dynamic Hunter (Director / A / VP level) to drive new client acquisition in the Content Moderation / Trust & Safety space across North America. This individual will play a critical role in expanding our client base by identifying, qualifying, and closing strategic deals with digital platforms, tech companies, and social media businesses. The ideal candidate has a proven track record in enterprise sales, particularly in outsourcing, BPO, or managed services within the content moderation, digital operations, or trust & safety domains. 1. New Business Acquisition (60%) Identify, prospect, and acquire new logos in the content moderation / trust & safety domain. Create and execute a strategic go-to-market plan targeting high-potential accounts in social media, e-commerce, gaming, and other relevant verticals. Develop and present winning proposals, RFP responses, and commercial models. Manage the entire sales cycle - from lead generation to contract closure. 2. Market Intelligence & Solutioning (15%) Collaborate with pre-sales, solutions, and delivery teams to build tailored content moderation offerings. Stay updated on industry trends, platform safety regulations, and competitive landscape. Provide client feedback to refine offerings and value propositions. 3. Strategic Relationship Management (15%) Build strong relationships with C-level and senior stakeholders at prospect organizations. Represent the organization at industry events, conferences, and client meetings. Act as a trusted advisor to prospects by understanding their business and operational needs. 4. Internal Collaboration & Reporting (10%) Work closely with marketing, partnerships, and delivery teams to align go-to-market strategies. Provide regular pipeline updates, sales forecasts, and performance metrics to leadership. Use CRM tools (e.g., Salesforce) to manage pipeline and reporting. Qualifications 10-15+ years of experience in enterprise sales / business development. Minimum 5+ years selling content moderation, trust & safety, or related digital operations services in a BPO / outsourcing context. Deep understanding of social media, UGC platforms, e-commerce, online safety, and content compliance. Demonstrated success in acquiring large, complex deals in the North American market. Strong network of decision-makers and influencers in target sectors. Excellent communication, negotiation, and presentation skills. Bachelor's degree (MBA preferred). Preferred Skills: Exposure to global delivery models and cross-functional collaboration. Understanding of GenAI/ML applications in moderation. Knowledge of platform regulations: DSA, Section 230, etc. Experience working with Trust & Safety teams in tech platforms. Additional Information All your information will be kept confidential according to EEO guidelines. EEOC and Veteran Documentation During employment, employees are treated without regard to race, color, religion, sex, national origin, age, marital or veteran status, medical condition or handicap, or any other legally protected status. At times, government agencies require periodic reports from employers on the sex, ethnicity, handicap, veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping, reporting, and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information, please note that all Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file. Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT DECISION.

Sutherland is a digital transformation company focused on delivering exceptional experiences for both customers and employees. For 38 years, we have been entrusted with caring for our clients' customers - a responsibility we believe we should earn every day. We are dedicated to making those experiences as delightful as possible - instantaneous, relevant, predictive, and frictionless. As an early pioneer in robotic automation, we added to our core through steady investment and acquiring key capabilities. Our design capabilities marry human insight, design- thinking, and process engineering. To make these designs come to life as envisioned by our designers, we employ the latest in robotic automation, conversational AI techniques with a range of AI-ML enhanced products and cloud-based platforms. We believe that the best relationships come from trust and value. In addition to delivering exceptionally engineered experiences, we help our clients improve their productivity, reduce costs, enhance customer loyalty, build additional revenues, reduce time-to-market, and efficiently enter new markets. We also stand by our results. Sixty-one percent of our business is outcome based, ensuring our success is clearly tied to our clients' success. We think that is simple for our clients to understand, and it adds to trust and transparency. Today, over 60 percent of our revenues come from clients with us for more than 13 years. Forty percent of our revenues come from Fortune-50, and 56 percent from Fortune-500 clients. Though we have a rich history, our sights are anchored deeply in the future. We are optimistic about the benefits industry and society will see as human-machine collaboration continues to enhance what people can do. Our offerings deliver on this whether they are Sutherland Anywhere, enabling a secure remote work environment or Sutherland Connect, delivering data- rich, omni-channel services. Our deep product and platform expertise is trained on solving human problems before they emerge, and on how we wrap services around them - hiring, training, performance, security and more - to solve problems for our clients from end to end. We work with clients across industries, including Banking, Financial Services and Insurance, Healthcare, Retail, Telecommunications, Media & Entertainment, and Technology, as well as Travel, Hospitality and Logistics. Our digital backbone spans 144 countries around the world, with 61 delivery centers across 20 countries, handling over 43 million transactions a month for approximately 70 clients. We are a team of 38,000 global professionals, operationally effective, culturally meshed, and committed to our clients and to one another. We call it One Sutherland. Job Description ROLE OVERVIEW Drive development of Banking Financial and Services with responsibility to identify new business opportunities, lead end-to-end sales pursuit, manage client relationships while collaborating with the broader organization to bring forth the best of Sutherland to meet customers' needs. DUTIES AND RESPONSIBILITIES Sales engagement: Driving end-to-end pursuit cycle Consistently generate $3M of revenue from net new logos every year Identify, create, and qualify opportunities (sole sourced, RFPs). Shape and solution engagements in collaboration with subject matter experts as relevant Work with Enterprise customers in helping them get the most from their technology/business investments with appropriate support models. Understand the competitive landscape in the core banking, brokerage, capital markets, back office and be able to participate in design/solutioning of support experiences based on market/customer requirements. Originate, qualify, and close large, digital transformational services engagements spanning business process services, digital, consulting, IT services, analytics. Develop and communicate compelling value propositions and advance sales conversations Drive pricing and MSA negotiations with clients as well as internal approvals Client relationship management and networking: Forging strong relationships Build trusted advisor relationships and influential partnerships based on a strong foundation of business and technology expertise; build on top of and leverage existing client relationships from past work Engage/develop relationships with and sell to C-suite executives Work with vertical heads and account management teams in existing Sutherland accounts to ensure year-over-year revenue growth Build a nuanced understanding of the customer's environment and pain points; synthesize and share through the Sutherland organization so that appropriate value propositions can be crafted Invest in social selling - own and promote Sutherland's brand Teaming: Collaborate to bring forth best of Sutherland Collaborate closely with solutioning studios / CoEs, delivery, vertical sales team and other horizontals including analytics, Sutherland labs, Platform Group, as needed to build customized solutions for end clients Expertise and knowledge management: Staying ahead of the curve Track industry developments, implications of macro-economic moves, new business models, industry disruptors (regulations, new offerings, new players); track technology developments Track competitors' investments, footprint, new offerings; develop account-specific insights Sales operations Develop and own sales plan for winning priority new accounts for Sutherland; review sales pipeline with leadership to ensure target achievement Accountable for the client relationships from deal conception to closing. Qualifications Education: Bachelor's degree, MBA preferred 15+ years of experience in business development with depth in the Banking industry. Experience selling digital transformation, customer experience focused services with hands-on experience pursuing, shaping, and closing deals Experience and examples of engaging senior stakeholders on business problems and ability to match those with relevant service offerings Well networked, with strong references from key stakeholders (buyers, influencers) in F500 enterprises Experience in growing and sustaining long-term customer relationships Resourceful, understands and leverages “The-art-of-the-possible” Proven track record of delivering excellence through informal experience Confident communication/ active listener with top tier skills in “telling the story” and facilitating conversation Will win “or die trying” attitude towards goals Top tier capacity for reasoning, logic, critical thinking & problem solving Looks to research, learn & understand on relevant topics Additional Information All your information will be kept confidential according to EEO guidelines. EEOC and Veteran Documentation During employment, employees are treated without regard to race, color, religion, sex, national origin, age, marital or veteran status, medical condition or handicap, or any other legally protected status. At times, government agencies require periodic reports from employers on the sex, ethnicity, handicap, veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping, reporting, and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information, please note that all Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file. Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT DECISION.

Job DescriptionJob Title: Commercial Lines Account Manager | Specializing in Farm/Ag AccountsSalary Range: $60,000 - $85,000Location: Batavia, NY | Hybrid or Remote About Our Agency: We are an independent insurance agency committed to providing outstanding service to our clients. We are currently seeking an experienced Commercial Lines Account Manager with a strong background in servicing a diverse range of commercial accounts. This role is pivotal in maintaining and growing our client relationships through expert management and consultation. Key Responsibilities: Expertise in Diverse Accounts: Bring a working knowledge of Property and Casualty accounts across various industries including Construction, Manufacturing, Retail, and Restaurants. Client Consultation & Support: Respond to client inquiries regarding policy and coverage, ensuring accurate and timely advice. Policy Management: Skillfully market and quote new business and account renewals, striving for optimal coverage and cost efficiency for clients. Carrier Relations: Liaise with multiple carrier underwriters, leveraging these relationships to benefit client accounts. Renewal Management: Oversee account renewals, compiling and managing necessary information effectively. Qualifications: Experience: 3-5 years (or more) in the insurance industry, specifically in servicing commercial accounts. Farm/ Ag Large account experience is required Licensing: Must possess a current Property and Casualty license. Software Proficiency: Experience with Applied (TAM or EPIC) or AMS360 is preferred. Industry Knowledge: A solid understanding of the Insurance and/or Brokerage business. Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Communication: Strong verbal and written communication skills. What We Offer: A collaborative and supportive work environment. Opportunities for professional growth and development. A competitive salary reflecting experience and qualifications. Confidentiality Promise: All inquiries and applications will be handled with the utmost confidentiality.

Job DescriptionAn independent insurance recruiter is a professional or agency specializing in matching candidates with insurance companies or agencies seeking talent. Unlike in-house recruiters who work for a specific company, independent recruiters operate on behalf of multiple clients and often have access to a broader range of opportunities in the insurance sector. They focus on finding candidates for roles such as insurance agents, underwriters, claims adjusters, brokers, and other insurance-related positions. Location: Yonkers, NYTitle: Commercial Lines Account Manager | Real Estate Accounts | Mid MarketSalary: 85k-110kMust know: EPIC, TAM or AMS360 Key Responsibilities: • In-depth understanding of Property and Casualty commercial accounts. • Investigate and resolve client inquiries regarding policies and coverage. • Skilled in marketing and quoting new business and renewals, ensuring competitive coverage/cost ratios for clients. • Familiarity with various carrier underwriters and online rating tools. • Manage and organize information for account renewals. Qualifications: • 5-10 years of relevant experience in the insurance industry, specifically in servicing commercial accounts. • Current Property and Casualty license. • Designations | CIC, CRIS, CPCU, … • Proficiency in Applied (TAM or EPIC) or AMS360 software is preferred. • Strong knowledge of the Insurance/Brokerage industry. • Technical expertise in the relevant product area or industry. • Capability to offer consultation and expert advice to management on risk management issues. • Proficient in Microsoft Office Suite (Word, Excel, Outlook). • Excellent verbal and written communication skills. Benefits of Using an Independent Insurance Recruiter Streamlined Application Process • A recruiter can help polish your resume, coach you for interviews, and manage communication with potential employers, saving you time and effort. Negotiation Support • Recruiters often negotiate on your behalf to secure better compensation packages or benefits, leveraging their industry knowledge and relationships. Networking Opportunities • Recruiters have extensive networks in the insurance industry. They can introduce you to key decision-makers and provide guidance on building your professional network. Confidential Job Search • If you're currently employed and seeking a new role, a recruiter can conduct a discreet search on your behalf to maintain your confidentiality. Cost-Free for Candidates • Typically, independent recruiters are paid by the hiring company, not the job seeker. You get professional assistance without incurring costs. Objective Career Advice • An independent recruiter can offer unbiased advice about whether a position aligns with your long-term career goals. Faster Hiring Process • Because recruiters already have relationships with hiring managers, they can expedite the hiring process, helping you secure a role more quickly. Feel free to email me directly at *********************