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Sales Manager jobs at Dave & Buster's

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  • Director of Sales

    Hyatt House Belmont 4.6company rating

    Belmont, CA jobs

    Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. **************** Location: Hyatt House Belmont 400 Concourse DrBelmont, CA 94002 Overview: The Sales Manager is responsible for effectively soliciting and becoming familiar with all accounts in his/her market segments. He/she is also responsible for prospecting and closing on assigned accounts/territory to positively impact hotel revenues. Responsibilities: Attend daily Highgate Hotel Business Review (HHBR) meeting. Develop a full working knowledge of the operations of the hotel, including Food and Beverage, Guest Services and Reservations. Develop a complete knowledge of company sales policies and SOP's, and ensure knowledge of and adherence to those policies by the sales team. Meet or exceed set goals. Operate the Sales Department within established sales expense budget. Participate in required M.O.D. and Saturday office coverage as scheduled. Initiate and follow up on leads. Maintain and participate in an active sales solicitation program. Monitor production of all top accounts and evaluate trends within your market. Regularly contact existing accounts based on the tracing frequencies of the Account Coverage Program. Meet or exceed sales solicitation call goals as assigned by the Director of Sales. Invite clients to the hotel for entertainment, lunches, tours and site inspections. Assist in implementing special promotions relating to direct sales segments, i.e. parties, sales blitzes, etc. Assist in the preparation of required reports in a timely manner. Be familiar with all Highgate Hotel sales policies and selling techniques with an emphasis on maximizing occupancy and Average Daily Rate (ADR). Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property. Use your property's computerized sales management system to manage the hotel's business, including (but not limited to) generating reports, entering business, blocking space and building accounts. Meet and greet onsite contacts. Abide by Prime Selling Time (PST). Develop networking opportunities through active participation in community and professional associations, activities and events. Review meeting planner evaluations with the Director of Sales to ensure that issues receive follow-up. Entertain clients. Handle inquiries as part of Inquiry Day Program. Qualifications: College course work in related field helpful. Experience in a hotel or a related field preferred. High School diploma or equivalent required. Must be skilled in Windows, Company approved spreadsheets and word processing. Long hours sometimes required. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Must be able to effectively communicate both verbally and written with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Participate in M.O.D. coverage as required. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which include wearing nametags. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives. Must be able to maintain confidentiality of information. Perform other duties as requested by management.
    $74k-115k yearly est. 15h ago
  • Complex Sales Manager

    The Brown Palace Hotel & Spa 3.9company rating

    Denver, CO jobs

    Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. **************** Location: Overview: The Complex Sales Manager is responsible for effectively soliciting and becoming familiar with all accounts in his/her market segments. He/she is also responsible for prospecting and closing on assigned accounts/territory to positively impact hotel revenues. Salary Range ($70,000 - $75,000) In addition to travel discounts at our hotels, Highgate offers competitive benefits, including three pricing tiers of medical coverage as well as Dental and Vision to full-time associates. Retirement 401k Program is open to both full-time and part- time staff who qualify. Applications will be accepted between 12/9/2025 through 12/31/2025. Responsibilities: Attend daily Highgate Hotel Business Review (HHBR) meeting. Develop a full working knowledge of the operations of the hotel, including Food and Beverage, Guest Services and Reservations. Develop a complete knowledge of company sales policies and SOP's, and ensure knowledge of and adherence to those policies by the sales team. Meet or exceed set goals. Operate the Sales Department within established sales expense budget. Participate in required M.O.D. and Saturday office coverage as scheduled. Initiate and follow up on leads. Maintain and participate in an active sales solicitation program. Monitor production of all top accounts and evaluate trends within your market. Regularly contact existing accounts based on the tracing frequencies of the Account Coverage Program. Meet or exceed sales solicitation call goals as assigned by the Director of Sales. Invite clients to the hotel for entertainment, lunches, tours and site inspections. Assist in implementing special promotions relating to direct sales segments, i.e. parties, sales blitzes, etc. Assist in the preparation of required reports in a timely manner. Be familiar with all Highgate Hotel sales policies and selling techniques with an emphasis on maximizing occupancy and Average Daily Rate (ADR). Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property. Use your property's computerized sales management system to manage the hotel's business, including (but not limited to) generating reports, entering business, blocking space and building accounts. Meet and greet onsite contacts. Abide by Prime Selling Time (PST). Develop networking opportunities through active participation in community and professional associations, activities and events. Review meeting planner evaluations with the Director of Sales to ensure that issues receive follow-up. Entertain clients. Handle inquiries as part of Inquiry Day Program. Qualifications: College course work in related field helpful. Experience in a hotel or a related field preferred. High School diploma or equivalent required. Must be skilled in Windows, Company approved spreadsheets and word processing. Long hours sometimes required. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Must be able to effectively communicate both verbally and written with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Participate in M.O.D. coverage as required. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which include wearing nametags. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives. Must be able to maintain confidentiality of information. Perform other duties as requested by management.
    $70k-75k yearly 15h ago
  • Sr. Manager, Convention Sales

    San Francisco Travel Association 4.2company rating

    San Francisco, CA jobs

    The Sr. Manager, Convention Sales is responsible for the lead generation and hotel booking production for convention sales self-contained accounts from the West Coast territory. Maintains in-market and timely contact with customers and San Francisco self-contained meetings hotel salespeople. Also, refers any citywide business for Moscone Center from assigned territories to the Director, Citywide Accounts for the appropriate territory to maximize new and repeat convention business for the City and County of San Francisco. The Sr. Manager is responsible for the management of administrative associates. What You'll Be Doing Responsible for soliciting and booking self-contained hotel group business for San Francisco hotels with primary focus on booking hotel room nights in assigned territories. Responsible for working with customers, assisting them with navigating hotel and venue products, keeping close contact with the customer and hotels to confirm group business. Generate self-contained group leads and bookings Responsible for achieving or exceeding room night booking goals. Work efficiently to ensure leads and revisions are communicated to appropriate hotels/venues in a timely fashion. Develop, implement, and execute territorial sales plan and strategies, demonstrating an understanding of the overall market (e.g. hotels' strengths and weaknesses, economic trends, supply and demand, etc.). Work collaboratively with San Francisco Home Office and Regional Sales Offices and assist with selling, implementation, and follow-through of group sales strategies. Actively solicit and maintain accounts in assigned territories by conducting direct sales efforts through bids, targeted sales missions, sales calls and participation at tradeshows/conferences and industry activities that are designed to reach group meeting planners. Partner with hotel sales teams on sales calls to exchange knowledge and better understand each hotel's needs. Be an active member of local market industry organizations (i.e. MPI, PCMA, etc.). Arrange and participate in client appreciation events for meeting planners headquartered in the designated geographical territory. Conduct follow up sales calls as a result of direct sales activities. Create and submit a detailed call report prior to and after sales trips. Track and report personal sales results. Produce detailed expense reports. Handle all clients from initial contact through booking. Maintain detailed records of all client interaction utilizing CRM system. Uncover new business not in our database. Interface with hotel and other San Francisco Travel partners to facilitate efficient and thorough follow up based on these fields. Arrange site inspections of San Francisco and accompany clients when appropriate. Maintain records of all client contact, traces, and account management in the CRM system. Obtain feedback on quality of the client experience by sending out surveys. Document all pertinent file activity in CRM. Carry out periodic assignments of special promotional activities. Participate in and attend San Francisco Travel sponsored events. Give oral sales presentations as needed. Other duties may be assigned. Qualifications Education and Experience Education and/or training equivalent to college graduate. 5+ years related experience in Hotel, DMO or Convention Center Sales Degree or experience in business administration and/or hospitality management a plus. Skills and Abilities Self-motivated individual with proven record of sales ability Strong organizational, interpersonal and computer skills necessary. Ability to communicate and work well with others in a professional office environment. Ability to handle multiple priorities and meet deadlines while being detail oriented. Outstanding written and verbal communication skills. Proficiency in Microsoft Office suite (Word, Excel, PowerPoint, Outlook). Proficiency with Salesforce, Eventbrite, Box and/or Concur a plus. Compensation Salary Range: $115,000-$130,000 base compensation annually Additional opportunity for annual incentive compensation based on performance and organizational results Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Work week may occasionally exceed 37.5 hours. Must be available to periodically work evenings, weekends, and occasional holidays as needed. Must be able to travel domestically as required. Must be able to occasionally lift up to 50 pounds. Operates computer and other office equipment. Work Environment San Francisco Travel's headquarters is located in the heart of the financial district boasting 360° views of the city. The work environment is fast-pasted, dynamic, as well as fun and rewarding. As the official Destination Marketing Organization, employees truly feel part of the city, taking care in their work, knowing it is contributing to the economic development of San Francisco. While promoting one of the greatest cities in the world, we have plenty more to offer Generous vacation policy. You'll get more than the typical 10 days. Employees of San Francisco Travel are required to be in the office a minimum of 4 days per week per company policy, which is subject to change. Aside from all the national holidays that San Francisco Travel observes, you get a day off for your birthday that you can use any time of the year. You get a pension. We will contribute and help you prepare for your future. Premium healthcare plans. Cell phone credit. We'll subsidize the cost of your phone plan. Monthly commuter allowance. Why Join Us San Francisco Travel Association offers a dynamic and collaborative work environment with opportunities for professional growth and development. As part of our team, you will play a key role in promoting San Francisco and supporting the tourism industry in one of the world's most vibrant cities. If you think you are the right candidate for this position, please email us the following as attachments 1. Cover letter (no more than a page, telling us why you're the right person for this role) 2. Detailed resume of your relevant experience. Note that a resume sent without a creative and functionally informative cover letter will only minimally be considered. 3. Future income requirements and/or expectations. Send to the following email address: ******************** San Francisco Travel Association is an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage individuals from all backgrounds to apply. To learn more about us, check out our website - ************************
    $115k-130k yearly 2d ago
  • General Manager - Sales & Profitability

    Chick-Fil-A 4.4company rating

    Tulsa, OK jobs

    Responsibilities: Making sure your team gets everything done. Leading and inspiring your team! setting the example on work ethic, timeliness, and maturity. helping train new employees on Chick-fil-As expectations. Monitoring a food safe environment. Motivating your team on the Chick-fil-A way. This is a leadership role, what were looking for is someone that can hold people accountable, while encouraging them to continue to grow,, and help us train people in the way that Chick-fil-A and the health department need things done. This can be a position that if youre a leader, we can grow with you in your leadership walk. But you will need to have the ability to help hold people accountable.. Available Shifts: Full-time Part-time Work in a Chick-fil-A restaurant: A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business -- whether that is with Chick-fil-A or outside. Here are some of the great benefits of working at Chick-fil-A. Flexible Hours You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them. As a kitchen manager, you will have a flexible schedule: your schedule will be a mix of at least one closing night per week, some mid shifts and some day shifts. Once youre fully trained, it will be very easy for us to have a set schedule for you so that you can plan your life out. Closed Sundays All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends. Work Directly With A Chick-fil-A Operator The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future. Competitive Pay Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills. your pay will be based on your experience as a leader, your experience in the same field of expertise, and Your job references on how you perform as a leader. We are more than happy to pay up to $20 an hour for this, but we do need to make sure you fit the role. Pay rate will depend on the following: Can you help during our times of need. (early in the morning, or between 3-5pm) Are you part time or full time? Are you showing the leadership skills we need? How much you know! It's a Great Place to Work At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A. My average team member has been with me for six years, theres a reason that they stay with us so long. REQUIREMENTS 2 years with some kind of kitchen leadership. You will work directly for the local owner operator. He has been with Chick-fil-A since 1988 starting at Woodland Hills Mall as a team member. Chick-fil-A isnt just a job, youll see that this is an avenue for us to change peoples lives. Whether its for team members that we have direct contact with or its organizations that we are helping support like the Childrens Hospital or the local schools or feeding the homeless. The average length of time that our employees work for us is about six years. This is unheard of in this type of job. Come find out why
    $20 hourly 15h ago
  • Sales Manager

    Pursuit 3.7company rating

    Cheshire, CT jobs

    Our client is a leading service company that provides fire protection and safety services to commercial and industrial clients across the region. The company generates $25M+ in revenue and is on a fast growth trajectory toward $100M in the next few years, including expansion into new states! We're looking to hire an experienced Sales Manager to lead and scale the outside and inside sales teams, implement strong processes, and drive revenue growth. Highlights: Build and lead a high-performing sales team Seat at the management table Cross-functional collaboration across three business units Resources are available- scale and experiment without limits Strong Compensation Package - tailored to you! Office in Cheshire, CT (3+ days per week in-office) with hybrid flexibility Responsibilities: Hire, train, and manage outside sales reps ($600k-$800k each in recurring revenue) Drive cross-sells and upsells across 4,500+ customers Implement CRM, refine processes, and set team goals Support territory expansion and acquisitions Hands-on ride-alongs Qualifications: 5-10+ years sales management Experience in transactional/volume sales environments Strong process and tech skills (CRM, ERP, workflow management) Service-based, recurring revenue sales experience Must have a "Roll-up-your-sleeves" mentality Comfortable with both strategy and hands-on execution
    $77k-130k yearly est. 2d ago
  • Director of Sales and Marketing - Martinique New York on Broadway, Curio Collection by Hilton

    Hilton 4.5company rating

    New York, NY jobs

    As the Director of Sales & Marketing with Martinique New York on Broadway, you will be responsible for overseeing commercial strategies for your hotel. Your goal is to improve the performance of the asset by connecting strategy and business processes. Hilton's Commercial Services organization is comprised of team members driving our sales, revenue, marketing, catering, and events management, call centers, and analytics functions. These functions are the core of Hilton's “commercial engine” and are essential to Hilton's ability to drive profitable growth. What will I be doing? The primary responsibilities of this position are to design, develop, and deploy business strategies that are creative, dynamic, and impactful for the Americas and lead the Hotel Sales and Marketing process. Key deliverables for this role are to move the business analytics, processes, including cadence of activities to a ”predictive and prescriptive” approach to drive performance. This includes but is not limited to, development and communication of commercial strategies and standards through a structured cadence and analysis of company revenue performance against established goals. In this role, you will facilitate the delivery of the Americas Commercial Operating Model and should possess strong leadership, communication, and networking skills. Strategy: Produce your hotel's Annual Multi-Year Commercial Strategy Plan, in partnership with on-property leaders and regional support Connect the performance needs for the hotel with the solutions designed by the Hilton enterprise, in each key segment your hotel serves Direct accountability for setting the strategy and delivery of your hotels revenues including group rooms, banquets, catering, business transient and leisure transient Work with Commercial Leadership to ensure that Business Review Guidelines (current to + 5 years) and Group Pricing & Rate Quotation Strategies are in place to maximize all pricing components of sales and catering opportunities and achieve positive group market share Support hotel B2B marketing, digital marketing, social media, public relations and communications activities. Guide the e-Commerce teams to ensure online hotel content is accurate and effective Work with Commercial Leaders to establish optimal business mix, review and validate revenue forecasts to improve accuracy while developing strategies for different demand periods, and review and approve retail and group pricing strategies Work with fellow Executive Committee members to ensure profits are maximized in line with GOP and EBITDA targets Develop and execute departmental expense budget and forecasts Develop and maintain detailed and real-time knowledge of all competitor and market activity Responsible for the execution of the Sales and Catering Sales annual SIP (Sales Incentive Program) Leadership: Lead weekly, monthly, and quarterly Sales & Marketing Optimization Process for hotel. Convert the outcome of the optimization process into actionable business strategies and articulate those strategies Contribute to annual Commercial Cadence communication regarding current realities of performance and performance drivers on a monthly, quarterly, and semi-annual basis Consistently conform to Hilton brand standards and corporate identity and utilize all communication tools Responsible for recruiting and retention of all sales and marketing roles Lead, engage, and develop team members, including ongoing performance development and Career Development Plans Conduct performance review for all direct reports and provide feedback for dotted line reports, including but not limited to: Group Sales Business Transient Sales Leisure Sales Catering Sales Marketing Facilitate and lead in a culture that is aligned with Hilton's DEI and ESG enterprise goals Ownership, Customer, and Stakeholder Relations: Own performance and commercial activity reporting for each of your hotels (i.e., performance status communication and response plans) In concert with AVPs, Regional Commercial Director and General Manager(s), present commercial strategies to key business partners and ownership groups. Ensure transparency, relevance, and timeliness in articulating the commercial performance targets, and potential gaps or upside (strengths & weaknesses) Liaise with Hilton Worldwide Sales, regional support and brand teams Build strong relationships with CVB, community influencers and 3rd party travel partners High level of engagement with customers from all sales segments Support of team's high-impact site visits and pre-convention meetings Support of sales managers sales travel into feeder markets What are we looking for? To fulfill this role successfully, you should demonstrate the following minimum qualifications: Hotel Sales, Catering or Marketing Experience Leadership management Experience Ability to travel Experience in hotel management, or related industry, essential Highly professional presentations and communication (oral and written) skills Proficiency with standard Microsoft Office Ability to perform critical analysis It would be helpful in this position for you to demonstrate the following capabilities and distinctions: Four-year college degree preferred Adaptable experience with business strategy, business planning, and business plan development Ability to speak multiple languages Multiple Brand experience Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The compensation for this role is $175-195K and is based on applicable experience and location.
    $175k-195k yearly 7d ago
  • Area Director of Sales and Marketing - DoubleTree Crystal City, Embassy Suites Crystal City and Hilton Arlington National Landing

    Hilton 4.5company rating

    Arlington, VA jobs

    As the Complex Director of Sales & Marketing for DoubleTree, Embassy Suites Crystal City and National Landing, you will be responsible for overseeing commercial strategies for your hotels. Your goal is to improve the performance of the asset by connecting strategy and business processes. Hilton's Commercial Services organization is comprised of team members driving our sales, revenue, marketing, catering, and events management, call centers, and analytics functions. These functions are the core of Hilton's “commercial engine” and are essential to Hilton's ability to drive profitable growth. What will I be doing? The primary responsibilities of this position are to design, develop, and deploy business strategies that are creative, dynamic, and impactful for the Americas and lead the Hotel Sales and Marketing process. Key deliverables for this role are to move the business analytics, processes, including cadence of activities to a ”predictive and prescriptive” approach to drive performance. This includes but is not limited to, development and communication of commercial strategies and standards through a structured cadence and analysis of company revenue performance against established goals. In this role, you will facilitate the delivery of the Americas Commercial Operating Model and should possess strong leadership, communication, and networking skills. Strategy: Produce your hotel's Annual Multi-Year Commercial Strategy Plan, in partnership with on-property leaders and regional support Connect the performance needs for the hotel with the solutions designed by the Hilton enterprise, in each key segment your hotel serves Direct accountability for setting the strategy and delivery of your hotels revenues including group rooms, banquets, catering, business transient and leisure transient Work with Commercial Leadership to ensure that Business Review Guidelines (current to + 5 years) and Group Pricing & Rate Quotation Strategies are in place to maximize all pricing components of sales and catering opportunities and achieve positive group market share Support hotel B2B marketing, digital marketing, social media, public relations and communications activities. Guide the e-Commerce teams to ensure online hotel content is accurate and effective Work with Commercial Leaders to establish optimal business mix, review and validate revenue forecasts to improve accuracy while developing strategies for different demand periods, and review and approve retail and group pricing strategies Work with fellow Executive Committee members to ensure profits are maximized in line with GOP and EBITDA targets Develop and execute departmental expense budget and forecasts Develop and maintain detailed and real-time knowledge of all competitor and market activity Responsible for the execution of the Sales and Catering Sales annual SIP (Sales Incentive Program) Leadership: Lead weekly, monthly, and quarterly Sales & Marketing Optimization Process for hotel. Convert the outcome of the optimization process into actionable business strategies and articulate those strategies Contribute to annual Commercial Cadence communication regarding current realities of performance and performance drivers on a monthly, quarterly, and semi-annual basis Consistently conform to Hilton brand standards and corporate identity and utilize all communication tools Responsible for recruiting and retention of all sales and marketing roles Lead, engage, and develop team members, including ongoing performance development and Career Development Plans Conduct performance review for all direct reports and provide feedback for dotted line reports, including but not limited to: Group Sales Business Transient Sales Leisure Sales Catering Sales Marketing Facilitate and lead in a culture that is aligned with Hilton's DEI and ESG enterprise goals Ownership, Customer, and Stakeholder Relations: Own performance and commercial activity reporting for each of your hotels (i.e., performance status communication and response plans) In concert with AVPs, Regional Commercial Director and General Manager(s), present commercial strategies to key business partners and ownership groups. Ensure transparency, relevance, and timeliness in articulating the commercial performance targets, and potential gaps or upside (strengths & weaknesses) Liaise with Hilton Worldwide Sales, regional support and brand teams Build strong relationships with CVB, community influencers and 3rd party travel partners High level of engagement with customers from all sales segments Support of team's high-impact site visits and pre-convention meetings Support of sales managers sales travel into feeder markets What are we looking for? To fulfill this role successfully, you should demonstrate the following minimum qualifications: Hotel Sales, Catering or Marketing Experience Leadership management Experience Ability to travel Experience in hotel management, or related industry, essential Highly professional presentations and communication (oral and written) skills Proficiency with standard Microsoft Office Ability to perform critical analysis It would be helpful in this position for you to demonstrate the following capabilities and distinctions: Four-year college degree preferred Adaptable experience with business strategy, business planning, and business plan development Ability to speak multiple languages Multiple Brand experience Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! #LI-TA1 #LI-TA1
    $79k-118k yearly est. 6d ago
  • Complex Area Director of Sales and Marketing - Hiltons of Chicago

    Hilton 4.5company rating

    Chicago, IL jobs

    Hilton's Commercial Services organization is comprised of team members driving our sales, revenue, marketing, catering and events management, call centers, and analytics functions. These functions are the core of Hilton's “commercial engine” and are essential to Hilton's ability to drive profitable growth. What will I be doing? The primary responsibilities of the Complex Area Director of Sales and Marketing for Hilton's of Chicago are to drive exceptional sales results and team member development, through strategic planning and implementation, streamlining expenses, financial accountability, marketing operations and dynamic leadership while maintaining the flexibility to react and stay ahead of changing market conditions for each of the complex hotels. The complex consists of Hilton Chicago, The Palmer House and The Drake. You will be responsible for driving strategic alignment (#oneteam approach) with Sales, Catering, RM, Property Leadership and the Regional team to create dynamic and nimble plans to achieve ongoing short and long-term goals. Additionally, talent development and creating an inclusive/flexible culture for team members to thrive in is critical. More specifically, for each of the complex hotels you will: Develop and manage results of annual commercial strategy plan with property commercial team that represents the group, perm and transient current year targets, optimal mix targets and aligns with 3-5 year crossover booking targets Implement Business Review Guidelines (current year plus 3-5 years) and Group Pricing & Rate Quotation Strategies with property commercial team to maximize all pricing components of sales and catering opportunities, achieve positive group market share, EBITDA and TGOP Strategically partner with Group, BT, Leisure and GTIR HWS teams to drive conversion and alignment Design and execute marketing plan under the mentorship of regional commercial director, which includes objectives, strategies, budget, and targets in alignment with regional and global approach. Partner with enterprise e-Commerce teams to ensure that online hotel content is accurate, relevant and showcases current transient and group offers Leverage Enterprise Marketing teams to develop strong social media and marketing messaging that tells a story and drives higher online interaction and conversion Engage and support the PR teams (both Corporate communications and Brand PR) to position and maximize hotel visibility. Drive all hotel reporting for performance and commercial activity reporting including adjustments to commercial action plan based on market trends with focus on short, mid and long term KPIs Consistent coaching to create stronger team members (talent development) and culture of accountability through weekly one on ones, APEX, and succession planning for all team members Conduct annual performance reviews for all direct reports and provide feedback for dotted line reports. Develop and strengthen strategic business relationships with CVB's and local business partners. Manage sales and marketing expenses, both monthly and annually, with a focus on ROI and forecast achievement Communicate short and long-term revenue needs along with plans to impact with key stakeholders including ownership, enterprise commercial team and hotel team members. Develop in partnership with operations team a strong site visit program including site visit tracking conversion for recognition and improvement. Create and implement unique client events that drive ROI and higher conversion Present commercial strategies in concise, relevant format to key business partners and ownership groups with AVPs, Regional Commercial Director and General Manager(s) in consistent ownership driven timeline Ensure transparency and integrity with commercial Leaders to review and validate revenue forecasts, improve accuracy while developing strategies for different demand periods, and review and approve retail and group pricing strategies. Develop strong bench strength through networking to identify potential candidates for sales, catering and marketing roles Manage to Hilton brand standards and corporate identity while utilizing relevant communication tools (under the mentorship of regional commercial director). Utilize reader boards, market activity and industry trends to identify potential opportunities and competitive threats in regular SWOT analysis and updates to commercial action plans Direct Reports: This position will oversee direct reports for the following disciplines: Group Sales Business Transient Sales Leisure Sales Catering Sales Marketing What are we looking for? To fulfill this role successfully, you should demonstrate the following minimum qualifications: Minimum of ten (10) Years of Hotel Sales, Catering or Marketing Experience. Minimum of five (5) years director level experience Management Experience (type): Director Four-year college degree preferred Additional Requirements (i.e. % of travel time, etc.): Ability to travel on short notice and adaptable to schedule changes. Experience in hotel management, or related industry, essential. Cross brand or product line experience preferred. Highly professional presentations and communication (oral and written) skills. Proficiency with standard Microsoft Office. Ability to perform critical analysis. It would be helpful in this position for you to demonstrate the following capabilities and distinctions: Additional/advanced degree coursework in business administration, marketing and communications Adaptable experience with business strategy, business planning, and business plan development. Experience in large matrix organizations Ability to speak multiple languages Multiple Brand experience Hilton software programs preferred What is it like working for Hilton? The Benefits - Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: · Medical Insurance Coverage -for you and your family · Mental Health Resources · Best-in-Class Paid Time Off (PTO) · Go Hilton travel discount program · Supportive parental leave · Matching 401(k) · Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount · Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) · Career growth and development · Team Member Resource Groups · Recognition and rewards programs Hilton is the world's leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every single day. And, our amazing Team Members are at the heart of it all! The salary for this role is $200,000 to $250,000K and is based on applicable and specialized experience and location. #LI-TA1 #LI-TA
    $72k-108k yearly est. 7d ago
  • Head of Revenue and eCommerce

    Virgin Hotels Central Services LLC 4.1company rating

    Miami, FL jobs

    Who we are: We love what we do and what we do is important! We believe that everyone should leave feeling better - this means not just our guests, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole hotel. No one is more important than anyone else, and unless we are in it together, we can't create that special experience for our guest. Your mission: Should you choose to accept it… The Head of Revenue and eCommerce is responsible for developing and executing hotel revenue generation strategies, to include pricing, market share, channel mix and distribution. The Head of Revenue and eCommerce will oversee all property revenue systems and programs to ensure established revenue goals are achieved. This role must harmonize the culture, mission, values and quality standards to ensure maximum potential is achieved. The Head of Revenue and eCommerce is also responsible for fostering an exceptional climate of professional and personable service that ensures the long-term satisfaction of employees, guests, owners, investors, and other partners. You will also be required to communicate, coordinate, assist in resolving money issues and work well with other teammates, departments, managers and guests. Most of all, we want you to have FUN since you play a huge role in creating that memorable guest experience towards your teammates, customers (external and internal), vendors, etc.! The Nitty-Gritty: What exactly you will be doing… In helping you understand your role in working for a world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your supervisors/managers not listed below in the constant quest to provide “out of this world” customer service experience for our guests: Strategize, plan, and direct operational activities of the revenue cycle in support of the mission, goals, and objectives for Virgin Hotels. Develop and execute comprehensive rate and distribution strategies in alignment with brand strategy. Monitor execution and report on results. Develop efficiencies across the commercial team through data management, AI tools and technical solutions. Develop lead generation and sales performance techniques through superior application of data and analytics. Oversee weekly revenue performance and strategy reviews through regular involvement with hotel commercial teams. Guide sales teams with pricing and prioritizing leads that maximize RevPAR and TrevPAR through the management of room inventories, market mix, pricing strategies, closure tools, banquet and events spaces as appropriate. Lead the property revenue optimization strategies through coordinating scheduled strategy meetings, and ongoing collaborative conversation. Analyze and review monthly and weekly reports results and understanding gains or losses of RevPAR/TrevPAR and applying this knowledge to impact and predict future results for the brand. Oversee and Manage relationships with Third Party Providers (OTA's, Wholesalers, etc.) while establishing global and local strategies to maximize revenue and minimize cost. Conduct performance reviews with field revenue management team members. Coordinate on-going research of hospitality industry to detect market trends and related information for development of new strategies. Generate incremental revenue and brand awareness through the creation and implementation of brand relevant promotions. Identify, create and upscale best practices across the portfolio. Monitor competitive set activities (pricing, promotions, etc) to properly adjust Virgin revenue and eCommerce strategies. Develop and implement training programs for commercial leaders. Execute efficient budget and business planning process across the Virgin portfolio. Collaborate with the loyalty department optimize program effectiveness. Synergize with Sales and Marketing teams at the brand and hotel portfolio to optimize strategy. Insure correct pricing and revenue management strategies are in place to maximize revenue growth. Identify best in class Revenue Management, Property Management, and Central Reservation Management systems and integrations. Work with information technology team to Identify best in class systems and recommend changes. Must possess superb communication and listening skills, excellent speaking, reading and writing. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Perform complex quantitative calculations or reasoning using algebra, geometry, statistics, or abstract symbols. Use logic to define problem, collect information, establish facts, draw valid conclusions, interpret information and deal with abstract variables for unique or unfamiliar situations. What qualities are we looking for? You got skills? If you are able to perform the following, then you have come to the right place… Business Development DNA and commercial-minded. Excellent verbal and written communicator. Knowledge of data structures, systems and BI tools related to marketing, distribution and revenue data management. Strong leadership skills with experience in developing high-performing, engaged teams with a keen focus on leadership development, accountability and execution. Well-organized and detail-oriented, with a high sense of accountability and integrity. A team player that is able to grow and maintain a positive culture that reflects the overall values of the organization. Background must-have: Current, legal and unrestricted ability to work in the United States. At minimum of 10 years of senior-level experience in leading commercial strategies with direct oversight of a portfolio of 10+ properties with direct reports Expert knowledge of distribution systems, analytics, including data analysis Bachelor's Degree in Marketing, Revenue Management Strategy, Applied Mathematics, Big-Data Analytics or related field is preferred Must be able to travel domestically and internationally, up to 35%
    $122k-181k yearly est. Auto-Apply 23d ago
  • Head of Revenue and eCommerce

    Virgin Hotels Central Services LLC 4.1company rating

    Miami, FL jobs

    Who we are: We love what we do and what we do is important! We believe that everyone should leave feeling better - this means not just our guests, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole hotel. No one is more important than anyone else, and unless we are in it together, we can't create that special experience for our guest. Your mission: Should you choose to accept it… The Head of Revenue and eCommerce is responsible for developing and executing hotel revenue generation strategies, to include pricing, market share, channel mix and distribution. The Head of Revenue and eCommerce will oversee all property revenue systems and programs to ensure established revenue goals are achieved. This role must harmonize the culture, mission, values and quality standards to ensure maximum potential is achieved. The Head of Revenue and eCommerce is also responsible for fostering an exceptional climate of professional and personable service that ensures the long-term satisfaction of employees, guests, owners, investors, and other partners. You will also be required to communicate, coordinate, assist in resolving money issues and work well with other teammates, departments, managers and guests. Most of all, we want you to have FUN since you play a huge role in creating that memorable guest experience towards your teammates, customers (external and internal), vendors, etc.! The Nitty-Gritty: What exactly you will be doing… In helping you understand your role in working for a world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your supervisors/managers not listed below in the constant quest to provide “out of this world” customer service experience for our guests: Strategize, plan, and direct operational activities of the revenue cycle in support of the mission, goals, and objectives for Virgin Hotels. Develop and execute comprehensive rate and distribution strategies in alignment with brand strategy. Monitor execution and report on results. Develop efficiencies across the commercial team through data management, AI tools and technical solutions. Develop lead generation and sales performance techniques through superior application of data and analytics. Oversee weekly revenue performance and strategy reviews through regular involvement with hotel commercial teams. Guide sales teams with pricing and prioritizing leads that maximize RevPAR and TrevPAR through the management of room inventories, market mix, pricing strategies, closure tools, banquet and events spaces as appropriate. Lead the property revenue optimization strategies through coordinating scheduled strategy meetings, and ongoing collaborative conversation. Analyze and review monthly and weekly reports results and understanding gains or losses of RevPAR/TrevPAR and applying this knowledge to impact and predict future results for the brand. Oversee and Manage relationships with Third Party Providers (OTA's, Wholesalers, etc.) while establishing global and local strategies to maximize revenue and minimize cost. Conduct performance reviews with field revenue management team members. Coordinate on-going research of hospitality industry to detect market trends and related information for development of new strategies. Generate incremental revenue and brand awareness through the creation and implementation of brand relevant promotions. Identify, create and upscale best practices across the portfolio. Monitor competitive set activities (pricing, promotions, etc) to properly adjust Virgin revenue and eCommerce strategies. Develop and implement training programs for commercial leaders. Execute efficient budget and business planning process across the Virgin portfolio. Collaborate with the loyalty department optimize program effectiveness. Synergize with Sales and Marketing teams at the brand and hotel portfolio to optimize strategy. Insure correct pricing and revenue management strategies are in place to maximize revenue growth. Identify best in class Revenue Management, Property Management, and Central Reservation Management systems and integrations. Work with information technology team to Identify best in class systems and recommend changes. Must possess superb communication and listening skills, excellent speaking, reading and writing. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Perform complex quantitative calculations or reasoning using algebra, geometry, statistics, or abstract symbols. Use logic to define problem, collect information, establish facts, draw valid conclusions, interpret information and deal with abstract variables for unique or unfamiliar situations. What qualities are we looking for? You got skills? If you are able to perform the following, then you have come to the right place… Business Development DNA and commercial-minded. Excellent verbal and written communicator. Knowledge of data structures, systems and BI tools related to marketing, distribution and revenue data management. Strong leadership skills with experience in developing high-performing, engaged teams with a keen focus on leadership development, accountability and execution. Well-organized and detail-oriented, with a high sense of accountability and integrity. A team player that is able to grow and maintain a positive culture that reflects the overall values of the organization. Background must-have: Current, legal and unrestricted ability to work in the United States. At minimum of 10 years of senior-level experience in leading commercial strategies with direct oversight of a portfolio of 10+ properties with direct reports Expert knowledge of distribution systems, analytics, including data analysis Bachelor's Degree in Marketing, Revenue Management Strategy, Applied Mathematics, Big-Data Analytics or related field is preferred Must be able to travel domestically and internationally, up to 35%
    $122k-181k yearly est. Auto-Apply 20d ago
  • Head of Revenue and eCommerce

    Virgin Hotels 4.1company rating

    Miami, FL jobs

    Who we are: We love what we do and what we do is important! We believe that everyone should leave feeling better - this means not just our guests, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole hotel. No one is more important than anyone else, and unless we are in it together, we can't create that special experience for our guest. Your mission: Should you choose to accept it… The Head of Revenue and eCommerce is responsible for developing and executing hotel revenue generation strategies, to include pricing, market share, channel mix and distribution. The Head of Revenue and eCommerce will oversee all property revenue systems and programs to ensure established revenue goals are achieved. This role must harmonize the culture, mission, values and quality standards to ensure maximum potential is achieved. The Head of Revenue and eCommerce is also responsible for fostering an exceptional climate of professional and personable service that ensures the long-term satisfaction of employees, guests, owners, investors, and other partners. You will also be required to communicate, coordinate, assist in resolving money issues and work well with other teammates, departments, managers and guests. Most of all, we want you to have FUN since you play a huge role in creating that memorable guest experience towards your teammates, customers (external and internal), vendors, etc.! The Nitty-Gritty: What exactly you will be doing… In helping you understand your role in working for a world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your supervisors/managers not listed below in the constant quest to provide "out of this world" customer service experience for our guests: * Strategize, plan, and direct operational activities of the revenue cycle in support of the mission, goals, and objectives for Virgin Hotels. * Develop and execute comprehensive rate and distribution strategies in alignment with brand strategy. Monitor execution and report on results. * Develop efficiencies across the commercial team through data management, AI tools and technical solutions. * Develop lead generation and sales performance techniques through superior application of data and analytics. * Oversee weekly revenue performance and strategy reviews through regular involvement with hotel commercial teams. Guide sales teams with pricing and prioritizing leads that maximize RevPAR and TrevPAR through the management of room inventories, market mix, pricing strategies, closure tools, banquet and events spaces as appropriate. * Lead the property revenue optimization strategies through coordinating scheduled strategy meetings, and ongoing collaborative conversation. * Analyze and review monthly and weekly reports results and understanding gains or losses of RevPAR/TrevPAR and applying this knowledge to impact and predict future results for the brand. * Oversee and Manage relationships with Third Party Providers (OTA's, Wholesalers, etc.) while establishing global and local strategies to maximize revenue and minimize cost. * Conduct performance reviews with field revenue management team members. * Coordinate on-going research of hospitality industry to detect market trends and related information for development of new strategies. * Generate incremental revenue and brand awareness through the creation and implementation of brand relevant promotions. * Identify, create and upscale best practices across the portfolio. * Monitor competitive set activities (pricing, promotions, etc) to properly adjust Virgin revenue and eCommerce strategies. * Develop and implement training programs for commercial leaders. * Execute efficient budget and business planning process across the Virgin portfolio. * Collaborate with the loyalty department optimize program effectiveness. * Synergize with Sales and Marketing teams at the brand and hotel portfolio to optimize strategy. Insure correct pricing and revenue management strategies are in place to maximize revenue growth. * Identify best in class Revenue Management, Property Management, and Central Reservation Management systems and integrations. Work with information technology team to Identify best in class systems and recommend changes. * Must possess superb communication and listening skills, excellent speaking, reading and writing. * Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. * Perform complex quantitative calculations or reasoning using algebra, geometry, statistics, or abstract symbols. * Use logic to define problem, collect information, establish facts, draw valid conclusions, interpret information and deal with abstract variables for unique or unfamiliar situations. What qualities are we looking for? You got skills? If you are able to perform the following, then you have come to the right place… * Business Development DNA and commercial-minded. * Excellent verbal and written communicator. * Knowledge of data structures, systems and BI tools related to marketing, distribution and revenue data management. * Strong leadership skills with experience in developing high-performing, engaged teams with a keen focus on leadership development, accountability and execution. * Well-organized and detail-oriented, with a high sense of accountability and integrity. * A team player that is able to grow and maintain a positive culture that reflects the overall values of the organization. Background must-have: * Current, legal and unrestricted ability to work in the United States. * At minimum of 10 years of senior-level experience in leading commercial strategies with direct oversight of a portfolio of 10+ properties with direct reports * Expert knowledge of distribution systems, analytics, including data analysis * Bachelor's Degree in Marketing, Revenue Management Strategy, Applied Mathematics, Big-Data Analytics or related field is preferred * Must be able to travel domestically and internationally, up to 35%
    $122k-181k yearly est. 21d ago
  • BURTON ALBION FC - Head of Sales

    EFL 4.2company rating

    Burton, MI jobs

    The Head of Sales will be responsible for developing and executing a comprehensive sales strategy to maximise revenue across key commercial areas, including sponsorship partnerships, matchday hospitality packages, and conference & event bookings. This role plays a critical part in shaping the club's commercial success and brand positioning locally, nationally, and internationally. Role Responsibilities Partnership Sales Identify, pitch, and secure new commercial partners across various sponsorship tiers (e.g., main shirt sponsor, digital, training kit, stadium naming rights, etc.). Maintain and grow existing sponsor relationships to ensure retention and upsell opportunities. Work closely with the marketing, community and wider departments teams to develop compelling proposals and activation plans. Hospitality Sales Oversee the sales strategy for matchday hospitality, including boxes, lounges, and VIP experiences. Drive season-long hospitality sales as well as one-off corporate and premium ticketing opportunities. Collaborate with operations teams to ensure a premium customer experience. Conference & Events Sales Lead the development of the club's venue hire strategy for non-matchday revenue, including conferences, banquets, private events including weddings, and exhibitions. Create and execute targeted B2B sales campaigns to attract local and regional businesses and event planners. Develop pricing models, packages, and promotional strategies in line with market trends. Leadership & Management Manage and inspire a growing commercial sales team, setting clear KPIs and development goals. Develop accurate sales forecasts, reports, and performance dashboards for senior leadership. Collaborate across departments (marketing, operations, ticketing, etc.) to ensure aligned commercial efforts. Health & Safety Responsibilities Take responsibility and care for the health and safety of yourself and other employees and members of the public who may be affected by your acts or omissions at work. To comply with all aspects of the Club's Health & Safety Policy and arrangements, to enable the company to perform its civil and statutory obligations in relation to Health & Safety. Safeguarding Responsibilities Adhering to safeguarding policies and procedures as outlined by the Club; and report any safeguarding or welfare concerns to the Designated Safeguarding Officer in the first instance. Equality, Diversity and Inclusion responsibilities Hold a commitment to equality, diversity and inclusion in the workplace This document is a guide only and should not be regarded as exclusive or exhaustive. It is intended as an outline indication of the areas of activity and will be amended in the light of changing needs of the organisation. About The Candidate Qualifications/Experience/Knowledge Demonstrated experience in a similar role in a medium/large organisation (ideally within a sports/entertainment industry) Proven track record of successful strategy development and implementation, including return on investment Experience of commercial contracts including rights negotiation Demonstrable experience building excellent working relationships and dealing with senior stakeholders both internally and externally Person Specification - Skills/Abilities Excellent negotiation, presentation and communication skills Ability to work to targets and thrive in a results driven environment Self-motivated, ambitious and resilient Commercial awareness partnered with a strategic mindset Ability to work to high standards, flexible, with an ability to manage multiple priorities under pressure during key times About The Club Code of Conduct The Club expects the highest standards of integrity and conduct in all matters concerning the Club and its employees. The Code of Conduct (along with the Staff Handbook) makes clear the standards of conduct expected from its employees and explains the responsibilities of the Club, as the employer. All employees are expected to act wholeheartedly in the interests of the Club at all times. Any conduct detrimental to its interests or its relations with its customers, suppliers, the general public or damaging to its public image shall be considered to be a breach of Club rules and policies. Discriminatory, offensive and violent behaviour are unacceptable and any complaints or concerns will be dealt with and acted upon. Equality Inclusion & Diversity Burton Albion are committed to ensuring that equality, inclusion and diversity of opportunity is at the very heart of everything we do to ensure we provide fair and non-prejudicial access to the services across the Club. We uphold everyone's freedom of rights and choice to be different and aim to provide opportunities for everyone to succeed. It is the policy of the Club that no person, whether player, job applicant, employee, volunteer or customer, shall be discriminated against. The Club opposes all forms of unlawful and unfair discrimination, either direct or indirect, or harassment, on the grounds of the following ‘protected characteristics': Age, Disability, Gender Reassignment, Marriage & civil Partnership, Pregnancy & Maternity, Race, Religion or Belief, Sex and Sexual Orientation. Anyone who is found to be in breach of this could receive disciplinary action, which may well include suspension and dismissal. The Club is fully committed to the EFL Equality, Diversity & Inclusion Standards and we particularly welcome ‘entry level' applications from women, individuals from Black and Minority Ethnicities, the LGBT community and anyone with a disability. Safeguarding Burton Albion is committed to and has both a moral and legal obligation to ensure that all children and vulnerable adults are protected and kept safe from harm whilst engaged in services organised and provided by the Club and believes that the general wellbeing, welfare and safety of all children and vulnerable adults engaged in Club activities is of the upmost importance. The Club will fulfil its responsibilities by ensuring it displays best practice in safeguarding matters - including Safer Recruitment - carried out in a spirit of partnership and openness with the child or vulnerable adult, families and the relevant local authority. Potential applicants are advised to check on the government website (**************************************************************************************************** whether cautions / convictions should be disclosed as part of their application.
    $170k-275k yearly est. 60d+ ago
  • Director of Sales & Marketing

    Davidson Hospitality Group 4.2company rating

    Oak Brook, IL jobs

    Property Description Join the esteemed team at Hyatt Lodge Oak Brook, a luxurious and serene retreat nestled in the picturesque suburb of Oak Brook, Illinois. As a renowned property, we are seeking dedicated and passionate individuals to be part of our team. With its breathtaking natural surroundings, elegant accommodations, and exceptional service, Hyatt Lodge Oak Brook offers a unique and tranquil work environment. As an employee, you will have the opportunity to deliver outstanding hospitality to our discerning guests and create unforgettable experiences. With a commitment to employee development and growth, Hyatt Lodge Oak Brook offers ample opportunities for advancement and career progression. Join our team and be part of a culture that values excellence, teamwork, and unparalleled guest service. Apply now to embark on a rewarding career at Hyatt Lodge Oak Brook! Overview Are you a dynamic and results-driven sales and marketing professional with a passion for the hospitality industry? Join our team as our Director of Sales and Marketing and lead our efforts in driving revenue, attracting new guests, and creating unforgettable experiences. This is an exciting opportunity to showcase your skills and make a significant impact on our business. As the Director of Sales and Marketing, you will be responsible for developing and executing strategies to maximize revenue, increase market share, and enhance our brand presence. Your energy, enthusiasm, and innovative ideas will help us stay ahead of the competition and attract a diverse range of guests. You will lead a talented team, providing guidance and support to achieve sales targets and deliver exceptional customer service. We foster a culture of collaboration, excellence, and continuous improvement. We offer competitive compensation packages, professional development opportunities, and a supportive work environment where your ideas and contributions are valued. If you're ready to take your career to new heights and make a significant impact in the hospitality industry, we invite you to apply for our Director of Sales and Marketing position! Join our team and be part of a dynamic and innovative organization that is committed to exceeding guest expectations. Apply today and let your passion for sales and marketing shine! Qualifications Bachelors degree required or equivalent experience 5+ years progressive hotel sales experience Minimum 2 years hotel sales leadership experience or equivalent Ability to execute a Sales and Marketing Plan to enhance revenue Established relationships within the agency community Negotiation/interpretation of contracts skills Business communication skills both written and verbal Proficient in Microsoft Suites Experience with major Hospitality Sales CRM systems Present confidence and a professional appearance Benefits Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. Multiple Tiers of Medical Coverage Dental & Vision Coverage 24/7 Teledoc service Free Maintenance Medications Pet Insurance Hotel Discounts Tuition Reimbursement Paid Time Off (vacation, sick, bereavement, and Holidays). 401K Match Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify. Salary Range USD $135,000.00 - USD $140,000.00 /Yr.
    $135k-140k yearly Auto-Apply 22d ago
  • Director of Sales & Marketing

    Davidson Hospitality Group 4.2company rating

    Key Largo, FL jobs

    Property Description Baker's Cay Resort, located in the breathtaking Florida Keys, is seeking talented individuals to join our team! As a job applicant, you'll have the opportunity to work in a stunning oceanfront property that offers a unique and luxurious experience for our guests. With positions available in front desk, housekeeping, food and beverage, and more, there are abundant opportunities for career growth and advancement. Our resort boasts lush tropical landscapes, modern amenities, and unparalleled ocean views, creating an extraordinary work environment. As a member of the Baker's Cay team, you'll have the chance to provide exceptional service to our discerning guests, work in a dynamic and guest-centric atmosphere, and be a part of a team that values excellence. Join us in delivering unforgettable moments and become a part of our dedicated team at Baker's Cay Resort! Overview Baker's Cay Resort is seeking an inspiring and driven Director of Sales and Marketing to lead a high-performing team and grow market share for one of the most unique properties in the Florida Keys. This is an opportunity for a collaborative leader who loves being actively engaged in the sales process, understands the dynamics of a lifestyle resort, and thrives in a fast-paced, team-oriented environment. This is a hybrid role with the expectation of being on property 3-4 days per week and having the flexibility to work remotely 1-2 days per week. We believe in the value of being present with your team and immersed in the resort operation, while also supporting work-life balance and focused remote productivity. With 200 rooms, this role is ideal for someone who wants to be hands-on in strategy and execution, while mentoring and motivating a group of both on-property and remote sellers. Your experience guiding diverse teams-especially in boutique or non-big box properties-will be essential as you build momentum and energize our go-to-market efforts. We're looking for a leader who will partner closely with the Executive Committee, support a culture of shared accountability, and approach every challenge with a positive, solutions-first mindset. If you're passionate about creative sales strategies, have a strong understanding of the full sales cycle, and are ready to elevate both your team and your property, this is the role for you. Qualifications Bachelor's degree or equivalent relevant experience required. 5+ years of progressive hotel sales experience; 2+ years in sales leadership preferred. Experience managing remote sellers and leading small, high-output sales teams. Experience in boutique, lifestyle, or resort environments-Hilton brand familiarity is a plus. Strong understanding of hospitality sales cycles, comp set dynamics, and revenue strategy. Proficiency in sales CRM systems (Hilton systems preferred), Microsoft Office Suite, and digital tools. Exceptional interpersonal, communication, and negotiation skills. Confident presence with a hands-on, entrepreneurial approach. Benefits Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. Multiple Tiers of Medical Coverage Dental & Vision Coverage 24/7 Teledoc service Free Maintenance Medications Pet Insurance Hotel Discounts Tuition Reimbursement Paid Time Off (vacation, sick, bereavement, and Holidays). 401K Match Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify. #LI-MH1
    $62k-86k yearly est. Auto-Apply 60d+ ago
  • Director of Sales & Marketing

    Davidson Hospitality Group 4.2company rating

    Adairsville, GA jobs

    Property Description Barnsley Resort is a luxury destination located in the beautiful foothills of the Blue Ridge Mountains in Georgia, offering a unique and enchanting work environment for those seeking a fulfilling career in hospitality. As a job applicant, joining the team at Barnsley Resort means being part of a renowned property known for its stunning scenery, unparalleled amenities, and exceptional service. The resort offers a range of employment opportunities, from guest services to culinary, spa, and outdoor recreation, providing a diverse and rewarding career path. Barnsley Resort is committed to creating a welcoming and inclusive work culture that values teamwork, creativity, and outstanding guest experiences. Employees can expect to work in a serene and idyllic setting, where they can showcase their skills, grow their career, and be part of a team that delivers extraordinary experiences to guests. Joining the team at Barnsley Resort presents a unique opportunity to be part of a world-class resort that offers an unparalleled experience for both guests and team members alike. Overview Are you a dynamic, results-driven sales and marketing professional with a passion for hospitality? Join our team as Director of Sales & Marketing and lead strategies that drive revenue, grow market share, and elevate our brand presence. This is an exciting opportunity to make a lasting impact and shape the commercial success of our resort. In this role, you'll develop and execute creative, data-driven sales and marketing strategies that attract new guests, strengthen community relationships, and showcase our resort's unique offerings. You'll lead a talented team, inspire innovation, and collaborate closely with property and ownership leadership to deliver outstanding results. Responsibilities The Director of Sales and Marketing has direct oversight and leadership of the sales operation and marketing initiatives of the resort. With leading the Commercial efforts of the resort, the DOSM has a primary responsibility to maximize profit by effectively leading sales, service, and marketing team members of the department, coordinating sales and marketing budget, , creating and executing effective marketing strategies and campaigns that support all sales, and overseeing group and transient sales. Additional responsibilities include maintaining effective involvement with key community organizations, upholding key relationships with previous clients, and maintaining customer satisfaction as the driving philosophy of the business. Lead all resort sales and marketing efforts, aligning strategies with financial and brand goals. Develop and implement annual sales and marketing plans, budgets, and forecasts. Direct group, transient, and catering sales to achieve revenue and market share objectives. Oversee digital, social, and traditional marketing campaigns that highlight the resort's brand and guest experience. Analyze performance data (STR, P&L, TravelClick, etc.) and adapt strategies to maximize ROI. Build and maintain client, community, and industry partnerships to generate business growth. Coach, motivate, and develop a high-performing sales and marketing team. Collaborate with property leadership on pricing, promotions, and brand storytelling. Ensure compliance with brand standards and deliver exceptional guest experiences. Qualifications Bachelor's degree or equivalent experience. 5+ years of progressive resort or hotel sales experience, including 2+ years in a leadership role. Independent resort experience and familiarity with luxury/leisure markets strongly preferred. Extremely creative and able to tailor strategies for unique destinations. Advanced marketing knowledge and experience managing multi-channel campaigns a plus. Strong leadership, communication, and negotiation skills. Proficiency in Microsoft Office and CRM systems (Delphi preferred). Ability to analyze data, forecast revenue, and develop actionable plans. In-office, on-property presence required-five days per week. Benefits Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. Multiple Tiers of Medical Coverage Dental & Vision Coverage 24/7 Teledoc service Free Maintenance Medications Pet Insurance Hotel Discounts Tuition Reimbursement Paid Time Off (vacation, sick, bereavement, and Holidays). 401K Match Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify. #LI-MH1
    $61k-86k yearly est. Auto-Apply 41d ago
  • Director of Sales & Marketing

    Davidson Hospitality Group 4.2company rating

    Chicago, IL jobs

    Property Description 21c Museum Hotel Chicago is a unique and innovative hotel that combines contemporary art, culture, and hospitality to create a truly immersive experience for guests. Located in the heart of downtown Chicago, this art-centric hotel offers an exciting opportunity for job applicants who are passionate about art, design, and guest service. As part of the 21c Museum Hotels family, employees can expect to work in a dynamic and creative environment that fosters innovation and artistic expression. With its museum-quality art installations, cutting-edge design, and curated guest experiences, 21c Museum Hotel Chicago offers a one-of-a-kind work environment where employees can contribute to creating an unforgettable guest experience. From front desk and concierge services to culinary arts, event planning, and beyond, there are diverse employment opportunities that cater to a wide range of skills and interests. Join the team at 21c Museum Hotel Chicago and be a part of a truly unique and inspiring hospitality experience that celebrates art, culture, and creativity. Overview Are you a dynamic and results-driven sales and marketing professional with a passion for the hospitality industry? Join our team as our Director of Sales and Marketing and lead our efforts in driving revenue, attracting new guests, and creating unforgettable experiences. This is an exciting opportunity to showcase your skills and make a significant impact on our business. As the Director of Sales and Marketing, you will be responsible for developing and executing strategies to maximize revenue, increase market share, and enhance our brand presence. Your energy, enthusiasm, and innovative ideas will help us stay ahead of the competition and attract a diverse range of guests. You will lead a talented team, providing guidance and support to achieve sales targets and deliver exceptional customer service. We foster a culture of collaboration, excellence, and continuous improvement. We offer competitive compensation packages, professional development opportunities, and a supportive work environment where your ideas and contributions are valued. If you're ready to take your career to new heights and make a significant impact in the hospitality industry, we invite you to apply for our Director of Sales and Marketing position! Join our team and be part of a dynamic and innovative organization that is committed to exceeding guest expectations. Apply today and let your passion for sales and marketing shine! Qualifications Bachelors degree required or equivalent experience 5+ years progressive hotel sales experience Minimum 2 years hotel sales leadership experience or equivalent Ability to execute a Sales and Marketing Plan to enhance revenue Established relationships within the agency community Negotiation/interpretation of contracts skills Business communication skills both written and verbal Proficient in Microsoft Suites Experience with major Hospitality Sales CRM systems Present confidence and a professional appearance Benefits Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. Multiple Tiers of Medical Coverage Dental & Vision Coverage 24/7 Teledoc service Free Maintenance Medications Pet Insurance Hotel Discounts Tuition Reimbursement Paid Time Off (vacation, sick, bereavement, and Holidays). 401K Match Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify. Salary Range USD $140,000.00 - USD $160,000.00 /Yr.
    $140k-160k yearly Auto-Apply 60d+ ago
  • Director of Sales & Marketing - Los Angeles Area Luxury Hotel

    Davidson Hospitality Group 4.2company rating

    Atlanta, GA jobs

    Property Description Davidson Hospitality Group is a dynamic and innovative hospitality management company that is constantly seeking top talent to join its team. With its headquarters located in the heart of the hospitality industry in Atlanta, Georgia, Davidson Hospitality Group is a leader in hotel and resort management, providing comprehensive and results-driven services to a diverse portfolio of properties across the United States. As a job applicant, you can expect to work in a collaborative and supportive environment that encourages creativity, growth, and professional development. With a strong commitment to excellence in guest service, employee engagement, and financial performance, Davidson Hospitality Group offers a rewarding and fulfilling career path for individuals who are passionate about the hospitality industry. Whether you are seeking a corporate role in operations, sales and marketing, revenue management, finance, human resources, or other areas, Davidson Hospitality Group offers a wide range of career opportunities for motivated and talented individuals. Join the team at Davidson Hospitality Group and be a part of a dynamic and growing organization that is dedicated to delivering exceptional hospitality experiences. Overview Director of Sales & Marketing - New Luxury Hotel Opening | Greater Los Angeles Area Are you a dynamic, results-driven sales and marketing leader with a passion for creating exceptional guest experiences? Join our team as the Director of Sales & Marketing for a new luxury hotel opening in the Greater Los Angeles area, where you'll shape the commercial strategy, lead a talented team, and make a lasting impact on a premier hospitality destination. As the Director of Sales & Marketing, you will have direct responsibility for Topline and Commercial revenues, overseeing both Sales and Marketing functions. You'll develop and execute strategic initiatives to maximize revenue, increase market share, and elevate brand awareness. Your leadership, creativity, and analytical mindset will drive results across all business segments-positioning the property as a top choice for travelers, events, and locals alike. We're seeking an energetic, innovative leader who thrives in fast-paced, pre-opening environments and can build a strong market presence from the ground up. Familiarity with the West Coast, Los Angeles, and Beverly Hills markets is highly valued, along with experience in independent hotels and large-scale (big box) properties. We foster a culture of collaboration, excellence, and continuous improvement. In this role, you'll have the opportunity to influence strategy, develop your team, and partner closely with ownership and corporate leadership to drive success. Qualifications Bachelor's degree or equivalent professional experience required. Minimum 5+ years of progressive hotel sales experience. At least 2 years in a hotel sales leadership role (Director or Assistant Director level). Proven experience executing Sales and Marketing plans to drive revenue growth. Demonstrated success managing Topline and Commercial revenues. Established relationships within the travel agency and corporate community. Strong understanding of contract negotiation and business communications. Experience with major hospitality CRM systems (Delphi, Salesforce, etc.). Proficiency in Microsoft Office Suite and strong presentation skills. Confident, professional demeanor with exceptional communication abilities. Familiarity with the West Coast/LA/Beverly Hills markets is a plus. Independent hotel and big box property experience preferred. Benefits Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. Multiple Tiers of Medical Coverage Dental & Vision Coverage 24/7 Teledoc service Free Maintenance Medications Pet Insurance Hotel Discounts Tuition Reimbursement Paid Time Off (vacation, sick, bereavement, and Holidays). 401K Match Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify. Salary Range USD $205,000.00 - USD $225,000.00 /Yr.
    $61k-86k yearly est. Auto-Apply 41d ago
  • Director of Restaurant Sales & Marketing| Vilebrequin La Plage

    Graduate Hotels 4.1company rating

    Miami Beach, FL jobs

    Vilebrequin La Plage and Schulte Hospitality Group is seeking a dynamic, service-oriented Director of Sales and Marketing to join our opening team for our signature rooftop restaurant! We are an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. What's in it for you? When you join Vilebrequin La Plage, you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Hospitality provides a rewarding, fun and flexible work environment, exciting perks, a robust benefit package and an atmosphere designed to encourage and promote career growth within the company. Our Company: Vilebrequin La Plage opens at The Thompson Hotel October 2025 as a 147-room lifestyle hotel positioned at the epicenter of Miami Beach's cultural district. Our rooftop Vilebrequin La Plage restaurant brings 50+ years of Saint-Tropez beach club heritage to South Beach, featuring French Riviera cuisine, panoramic Art Deco views, and sophisticated pool deck integration. As Florida's second Thompson Hotel and North American flagship for the iconic French luxury brand Vilebrequin, we're defining the next chapter of South Beach's luxury hospitality landscape. JOB DUTIES AND RESPONSIBILITIES Responsible for budgeted revenues and expenses and improves profitability related to Vilebrequin La Plage Restaurant operations Drives 7-figure revenue targets through integrated sales strategy combining restaurant reservations, private dining, group events, and rooftop venue bookings Monitors budgets in all areas of cost control with consistent focus on marketing ROI, event profitability, and sales conversion metrics Increases level of guest satisfaction by delivery of an outstanding French Riviera dining experience and world-class service Understands and executes all Vilebrequin brand directives and maintains luxury positioning standards Develops corporate partnerships with Art Basel exhibitors, luxury yacht charters, private aviation companies, and high-end event planners serving Miami's HNWI community Partners with F&B Director to review all revenue opportunities, pricing strategies, and promotional calendars Collaborates with Hotel General Manager and Hotel Director of Sales & Marketing on integrated hotel-wide strategies Manages group sales portfolio for weddings, corporate events, product launches leveraging our 4,136 sq ft rooftop event space Builds strategic accounts with luxury concierge services, five-star hotels for reciprocal dining referrals, and Miami's celebrity/influencer networks Executes brand positioning as South Beach's premier French Riviera-inspired dining destination Leads digital marketing initiatives across Instagram, TikTok, and LinkedIn, targeting leisure travelers and local Miami affluents Manages influencer partnerships with Miami's luxury lifestyle influencers, food bloggers, and celebrity clientele Coordinates PR strategy including media launches, chef collaborations, and exclusive events during Art Basel, Miami Music Week, and F1 Miami Grand Prix Develops Miami hospitality network through Greater Miami and the Beaches Hotel Association, Focus Miami networking events, and Independent Hotel Show Miami Establishes cultural partnerships with Pérez Art Museum Miami, Wynwood arts district, and Art Basel satellite venues Manages 2-4 person team including Sales Manager, Marketing Coordinator, Event Sales Specialist, and administrative support Implements performance metrics tracking TRevPAR, social media engagement (target: 25,000+ Instagram followers within 12 months), event booking conversion, and guest satisfaction scores Interviews, hires, and trains employees; plan, assign, and direct work; appraise performance; reward and coach employees; address complaints and problem solve Other duties as assigned EDUCATION AND EXPERIENCE Minimum of High School education, post-high school education preferred Bachelor's Degree in Business, Marketing, Hospitality Management or equivalent is preferred Minimum of 7 years progressive experience in luxury hospitality sales and marketing, preferably with lifestyle hotels, celebrity chef restaurants, or premium F&B concepts Minimum of 3 years team leadership managing sales and marketing staff with demonstrated revenue growth achievements South Florida market knowledge or comparable luxury destination market (Napa Valley, Hamptons, Aspen) with established local relationships preferred Food Handler and Alcohol Awareness Certifications (if applicable) HSMAI certifications preferred: Certified Hotel Sales Leader (CHSL) or Certified Hospitality Digital Marketer (CHDM) KNOWLEDGE, SKILLS AND ABILITIES Knowledge of South Beach luxury market dynamics including $22 billion annual visitor spending and major events (Art Basel: $547M economic impact) Knowledge of federal and state labor laws as well as local health and sanitation laws and regulations Experience in the recruiting, interviewing and hiring of restaurant, bar and marketing talent Experience managing luxury hotel restaurants with understanding of high-touch service standards and premium pricing strategies Bilingual English/Spanish fluency essential for Miami's international clientele and Latin American visitor base (23% of market) Cultural sensitivity for diverse international guests including European sophisticates, Latin American business travelers, and domestic luxury consumers French market understanding appreciated given Vilebrequin's heritage and French Riviera positioning Celebrity discretion and VIP service experience managing high-profile guests Advanced CRM proficiency with hotel property management systems (Opera, Delphi), plus restaurant reservation platforms Digital marketing mastery including Instagram marketing, influencer relationship management, Google Analytics, email marketing platforms Revenue management understanding with dynamic pricing experience and competitive market analysis capabilities Event management systems expertise for coordinating complex private dining, weddings, and corporate events Extensive passion for and understanding of the luxury hospitality industry and proven track record of success Leadership and supervisory practices and skills; effective verbal and written communication skills Team player Ability to exceed expectations of guests Problem solving, decision-making and conflict-resolution skills COMPENSATION AND BENEFITS Base Salary: Competive based on experience Performance Bonuses potential based on revenue targets, guest satisfaction metrics, and marketing KPI achievement Benefits: Comprehensive health insurance, retirement matching, SUCCESS METRICS Restaurant Revenue Growth: Achieve 15-20% year-over-year growth post-opening stabilization Event Sales: Generate $2-3M annually in private dining, weddings, and corporate events TRevPAR Optimization: Contribute to overall hotel TRevPAR goals through integrated F&B marketing Social Media Engagement: Build 25,000+ Instagram followers within 12 months with 8%+ engagement rate Brand Awareness: Achieve top-3 ranking in South Beach luxury restaurant searches within 18 months Guest Satisfaction: Maintain 4.5+ star ratings across Google, TripAdvisor, and OpenTable platforms Expected start date: September 2025 for pre-opening training and launch preparation Property Opening: Mid-October 2025 Schulte Hospitality Group is an Equal Opportunity Employer.
    $62k-86k yearly est. 10h ago
  • Director of Sales & Marketing

    Chetola Resort 3.5company rating

    Blowing Rock, NC jobs

    Full-time Description For over 175 years, Chetola Resort has offered guests a timeless mountain escape in the heart of the Blue Ridge Mountains. Serving as the gateway to beautiful Blowing Rock, North Carolina as a luxury haven where adventure meets tranquility, Chetola blends refined hospitality with immersive outdoor experiences-from Orvis -endorsed fly fishing to award-winning dining, spa indulgence, and family-friendly recreation. Under new ownership, we are embracing an exciting new chapter rooted in thoughtful renewal, authentic elegance, and exceptional guest service. Blowing Rock boasts many of the most luxurious residences in all of the Carolinas, with an affluent clientele in a year-round destination. THE ROLE Chetola Resort is seeking an innovative and results-driven Director of Sales and Marketing to lead and elevate the property's sales, marketing, and revenue strategies. This is a key leadership role responsible for driving topline growth across all segments, overseeing revenue management and pricing strategies, and positioning Chetola as North Carolina's premier mountain resort for leisure travelers, groups, weddings, and events. The Director of Sales and Marketing will play a critical role in crafting and executing strategies that balance rate integrity with occupancy optimization while leading the sales and marketing team to deliver exceptional results. WHAT YOU'LL DO Sales Leadership Develop and execute a comprehensive sales strategy to grow revenue across leisure, group, corporate, and social markets as well as in-house events. Lead and mentor the sales team, including Group Sales, Catering Sales, and other key contributors, to achieve property-wide sales goals. Build and maintain relationships with key clients, industry partners, and local organizations to drive repeat business and referrals. Monitor competitor activity, market trends, and client feedback to adjust strategies proactively. Revenue Growth & Strategy Oversee revenue growth for Chetola Resort's lodging, group, and event business, including pricing strategy, inventory control, and distribution across all hotel channels (direct, OTA, group, etc.). Collaborate across both hotel and rental condo bookings to drive customer demand and ensure alignment with overall resort strategy. Analyze market demand, booking pace, and competitor data to target key areas to recruit customers. Partner with the General Manager to fine tune forecasts and budgets that reflect property-wide revenue goals. Participate in revenue management meetings that monitor revenue performance and recommend adjustments in real-time. In-House Programming & Events Develop and oversee in-house programming and resort events designed to: Drive incremental revenue through ticket sales, F&B, and ancillary services. Enhance guest engagement and length of stay by offering unique, curated experiences. Strengthen Chetola's brand positioning as a destination for connection, relaxation, celebration, and adventure. Engage the local community and second-home owners, increasing resort visibility and loyalty. Create marketing and PR opportunities through distinctive, high-profile events. Marketing Strategy & Execution Create and implement an integrated marketing plan including digital, print, social media, public relations, and community engagement. Oversee team members who manage the resort's website, online presence, and e-commerce initiatives to drive direct bookings and reduce reliance on third-party channels. Oversee the development of all marketing materials and digital assets, ensuring alignment with Chetola's brand standards. Partner with the General Manager and ownership group to broadcast the story of Chetola's legacy and future through compelling campaigns and messaging. Financial & Team Leadership Establish annual sales and marketing budgets and manage resources effectively. Track and analyze sales and marketing metrics, reporting on wins, challenges, and opportunities for growth. Retain, coach, and develop a high-performing sales and marketing team focused on exceeding goals. Requirements ABOUT YOU A strategic and creative thinker with a proven ability to drive revenue and market share. Thrive in a leadership role that combines big-picture strategy with hands-on execution. A polished and persuasive communicator who builds trust with clients, team members, and stakeholders. Passionate about luxury hospitality and the art of crafting memorable guest experiences. Adept at balancing rate optimization with guest value to deliver sustainable results. REQUIREMENTS Minimum 5 years of senior-level sales and/or marketing experience in the hospitality industry, with prior resort or hotel leadership required. Prior experience in revenue management or overseeing pricing and distribution strategies. Strong understanding of digital marketing, social media, and public relations. Familiarity with sales systems and property management software . Bachelor's degree in Marketing, Hospitality, Business, or related field preferred. Must be able to work on-site with a flexible schedule including occasional evenings and weekends. WHY CHETOLA One of the largest private employers in the county with a dynamic work setting and strong potential for career growth Join a dedicated and growing team shaping the next era of a beloved mountain resort Contribute meaningfully to a culture rooted in connection, craftsmanship, and care Competitive salary and eligible to participate in property-wide sales incentive programs. Comprehensive benefits offered to full-time eligible employees, including health, dental, vision, and supplemental benefits as well as PTO, and on-property perks. Chetola Resort is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
    $63k-88k yearly est. 60d+ ago
  • Director of Sales & Marketing

    Chetola Resort 3.5company rating

    Blowing Rock, NC jobs

    Job DescriptionDescription: For over 175 years, Chetola Resort has offered guests a timeless mountain escape in the heart of the Blue Ridge Mountains. Serving as the gateway to beautiful Blowing Rock, North Carolina as a luxury haven where adventure meets tranquility, Chetola blends refined hospitality with immersive outdoor experiences-from Orvis -endorsed fly fishing to award-winning dining, spa indulgence, and family-friendly recreation. Under new ownership, we are embracing an exciting new chapter rooted in thoughtful renewal, authentic elegance, and exceptional guest service. Blowing Rock boasts many of the most luxurious residences in all of the Carolinas, with an affluent clientele in a year-round destination. THE ROLE Chetola Resort is seeking an innovative and results-driven Director of Sales and Marketing to lead and elevate the property's sales, marketing, and revenue strategies. This is a key leadership role responsible for driving topline growth across all segments, overseeing revenue management and pricing strategies, and positioning Chetola as North Carolina's premier mountain resort for leisure travelers, groups, weddings, and events. The Director of Sales and Marketing will play a critical role in crafting and executing strategies that balance rate integrity with occupancy optimization while leading the sales and marketing team to deliver exceptional results. WHAT YOU'LL DO Sales Leadership Develop and execute a comprehensive sales strategy to grow revenue across leisure, group, corporate, and social markets as well as in-house events. Lead and mentor the sales team, including Group Sales, Catering Sales, and other key contributors, to achieve property-wide sales goals. Build and maintain relationships with key clients, industry partners, and local organizations to drive repeat business and referrals. Monitor competitor activity, market trends, and client feedback to adjust strategies proactively. Revenue Growth & Strategy Oversee revenue growth for Chetola Resort's lodging, group, and event business, including pricing strategy, inventory control, and distribution across all hotel channels (direct, OTA, group, etc.). Collaborate across both hotel and rental condo bookings to drive customer demand and ensure alignment with overall resort strategy. Analyze market demand, booking pace, and competitor data to target key areas to recruit customers. Partner with the General Manager to fine tune forecasts and budgets that reflect property-wide revenue goals. Participate in revenue management meetings that monitor revenue performance and recommend adjustments in real-time. In-House Programming & Events Develop and oversee in-house programming and resort events designed to: Drive incremental revenue through ticket sales, F&B, and ancillary services. Enhance guest engagement and length of stay by offering unique, curated experiences. Strengthen Chetola's brand positioning as a destination for connection, relaxation, celebration, and adventure. Engage the local community and second-home owners, increasing resort visibility and loyalty. Create marketing and PR opportunities through distinctive, high-profile events. Marketing Strategy & Execution Create and implement an integrated marketing plan including digital, print, social media, public relations, and community engagement. Oversee team members who manage the resort's website, online presence, and e-commerce initiatives to drive direct bookings and reduce reliance on third-party channels. Oversee the development of all marketing materials and digital assets, ensuring alignment with Chetola's brand standards. Partner with the General Manager and ownership group to broadcast the story of Chetola's legacy and future through compelling campaigns and messaging. Financial & Team Leadership Establish annual sales and marketing budgets and manage resources effectively. Track and analyze sales and marketing metrics, reporting on wins, challenges, and opportunities for growth. Retain, coach, and develop a high-performing sales and marketing team focused on exceeding goals. Requirements: ABOUT YOU A strategic and creative thinker with a proven ability to drive revenue and market share. Thrive in a leadership role that combines big-picture strategy with hands-on execution. A polished and persuasive communicator who builds trust with clients, team members, and stakeholders. Passionate about luxury hospitality and the art of crafting memorable guest experiences. Adept at balancing rate optimization with guest value to deliver sustainable results. REQUIREMENTS Minimum 5 years of senior-level sales and/or marketing experience in the hospitality industry, with prior resort or hotel leadership required. Prior experience in revenue management or overseeing pricing and distribution strategies. Strong understanding of digital marketing, social media, and public relations. Familiarity with sales systems and property management software . Bachelor's degree in Marketing, Hospitality, Business, or related field preferred. Must be able to work on-site with a flexible schedule including occasional evenings and weekends. WHY CHETOLA One of the largest private employers in the county with a dynamic work setting and strong potential for career growth Join a dedicated and growing team shaping the next era of a beloved mountain resort Contribute meaningfully to a culture rooted in connection, craftsmanship, and care Competitive salary and eligible to participate in property-wide sales incentive programs. Comprehensive benefits offered to full-time eligible employees, including health, dental, vision, and supplemental benefits as well as PTO, and on-property perks. Chetola Resort is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
    $63k-88k yearly est. 15d ago

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