Traveling Field Technician | Field Services
Field technician engineer job at The Davey Tree Expert Company
Company: Davey Resource Group, Inc. Additional Locations: Ohio State Wide Work Site: On Site The UAM Field Technician 1 is responsible for planning, designing, verifying locations, inspecting, or otherwise capturing information related to utility infrastructure. This is an entry-level position, and individuals are expected to progressively learn and apply technical information and new skills under general supervision. Work assignments involve applying routine procedures to solve common challenges. This role provides our utility clients with the services and solutions needed to manage their assets efficiently and effectively by performing the duties described. This position is an individual contributor role working in a field environment.
Compensation Data
Starting Rate: $20-$22/hr
Overtime: Time and a half after 40hrs/wk, average work week 45 hours minimum
Hotel: Covered
Housing Stipend: $50/daily if not staying in hotel and traveling out of state
Per Diem: $35/daily if enrolled in lodging & working 6+ hours
Job Duties
● Operate as a lone worker when required, demonstrating independence and self-sufficiency. *
● Operate as one of a pair of technicians when required, demonstrating ability to collaborate work scheduling, hours, and work locations. *
● Fulfill weekly production targets to meet client expectations and timelines. *
● Perform field audits of existing utility infrastructure by visually identifying, inspecting, and recording information. *
● Operate hand-held computers, GPS units, cameras and/or other field technology. *
● Accurately record field observations. *
● Positively and effectively communicate with property owners and agencies to arrange for necessary access and work. *
● Drive, operate, and maintain a company vehicle in a variety of terrains and surfaces (including ATVs). *
● Read and follow maps; navigate (in vehicle and on foot) through a variety of terrains and in all types of weather using a GPS, map, compass, or other methods. *
● Recognize unacceptable safety risk conditions and hazards related to the work environment, federal standards, and client specifications. *
● Review and/or correct data integrity errors within the GIS Database. *
● Comply with all safety regulations and meet safety requirements in order to complete work safely. *
● Perform light maintenance on utility infrastructure, utilizing hand tools.
● Use a fiberglass measuring stick to accurately measure heights on utility poles.
● Collaborate with others (Project Managers, Supervisors, Coordinators, Technicians, and Administrators).
● Ensure the proper care and maintenance of any vehicle and equipment assigned including regular inspections, maintenance checks, and prompt reporting of any issues to the appropriate supervisor or maintenance personnel.
● React safely and appropriately in emergency situations.
● Report and respond timely and accurately to the supervisor. *
● Participate in employee and professional training events as assigned.
● Travel (75%-100%) for on-site job duties. *
● Perform other related duties as assigned.
● Follow all company policies, procedures, and work rules.
Qualifications
● Required: A high-school diploma or equivalent.
● Required: Demonstrated proficiency in basic office applications and data entry. Must be willing to learn mapping collection software applications.
● Required: Read and comprehend instructions, correspondence, and memos. Effectively and clearly communicate and present information one-on-one and in a group.
● Required: Perform basic arithmetic computations.
● Required: Apply understanding to carry out detailed instructions. Identify, address, and resolve problems involving multiple variables and varied situations.
● Required: Ability to work in all weather conditions.
● Required: Valid driver's license along with a clean Motor Vehicle Report. Must attend and pass the Davey Driver's Safety Course.
● Preferred: Prior electric utility or communications industry experience
● Preferred: Prior experience working outdoors
● Preferred: Electric hazard identification, electric equipment identification, or communication equipment identification capability.
Additional Information
What We Offer [Benefits]:
We invest in our employees by offering industry-leading training, technology, and benefits that lead to a rewarding and safe work experience for employees at all levels.
* Group health plans*
* Short-term and long-term disability insurance*
* Life insurance*
* Paid parental leave
* 401k with up to a 4% company match
* Employee Stock Purchase Plan: Opportunity to buy company stock at a 15% discount
* Holidays and paid time off*
* Payroll savings plan*
* Charitable matching gift program*
* Employee referral bonus program*
* Employee Educational Scholarship*
* Davey Family Scholarship*
* 20% discount on all Davey services*
* Cell phone discounts*
* Vehicle purchase discount program*
* Plus, so much more!
* All listed benefits available to eligible employees on Day 1.
Union employees are not eligible for a 401k plan, but may be eligible to join pension plans negotiated by their local union.
Company Overview
Divisional Overview
The Davey Tree Expert Company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to protected class, including race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national or ethnic origin, marital or familial status, disability, status as a protected veteran, status as an Aboriginal or Indigenous person, or other classification protected by law.
Utility Asset Management is a division of Davey Resource Group, Inc. (DRG), a Davey company. Davey has been employee-owned since 1979. Our engineering, field services, inspection, and construction teams help keep the world connected, supporting the infrastructure of our electric utility and communications partners. The Davey Tree Expert Company provides research-driven tree services, grounds maintenance and environmental and utility infrastructure consulting for residential, utility, commercial and environmental partners in the U.S. and Canada. We care about our clients, each other and the world around us. We offer the resources, size and stability of a big company while maintaining the culture, entrepreneurial spirit and feel of a small one. We invest in our people, offering industry-leading training, technology, and benefits that lead to a rewarding and safe work experience at all levels. Wherever you want to grow your career, there's a place for you at Davey. To learn more, visit Davey.com.
Accommodations: If requested by employee or otherwise as required by law, reasonable accommodations will be made to enable employees with disabilities to perform essential job functions.
If you need assistance at any time, please contact us at ************** or at ********************.
Employment Type: Permanent
Job Type: Full Time
Travel Expectations: Up to 100%
Field Engineering Technician (Stack Tester)
Pittsburgh, PA jobs
Alliance Source Testing is focused solely on providing accurate and consistent source testing solutions that allow our partners to make informed decisions and succeed responsibly. We provide Stack Testing Services to partners with permit, MACT, or NSPS testing requirements; CEMS Evaluations in support of Part 60, 63 and 75 programs; Onsite Analytical Services in support of testing projects including FTIR, GC/FID, GC/FPD, IC, gravimetric and multiple titrations; and Fugitive Emissions Evaluations in support of LDAR and Greenhouse Gas monitoring programs.
Specializing in compliance, engineering and performance specification testing…
Stack Testing
is
Our Business!
Job Description
We are searching for motivated science-minded, mechanically adept candidates in our Pittsburgh, PA office. The ideal candidate for this position will possess a degree in Environmental Science, Chemistry, Biology, or related degree. Candidates possessing QSTI certifications are preferred. All field testing employees are encouraged to seek QSTI certification.
The goal of the SES QSTI exam and abilities assessment is to determine whether the candidate demonstrates knowledge and the ability to apply source testing methods and fundamental engineering and chemistry principles in a manner consistent with that of a field test team leader. In addition to thorough and practical knowledge of source testing methods, those principles include an understanding of elementary physical gas laws and chemistry, basics of safety and hazardous material handling, and primary theories of source testing (e.g., isokinetic and proportional sampling). The candidate is expected to exemplify and demonstrate professional and ethical conduct not only during the exam process but also in representing SES as a QSTI.
Alliance Source Testing provides stack testing services for a variety of reasons including, but not limited to, the following:
Permit Compliance Demonstrations
Part 60 & Part 75 CEMS Evaluations (RATA, CGA, Linearity)
PM CEMS Evaluations (RCA, RRA, ACA)
PM10 and PM2.5 Testing
Mercury CEMS Evaluations
Mercury Testing
Comprehensive Performance Testing
Boiler/Turbine/Engine Tuning & Optimization
Process Evaluations & Optimization
Control System Evaluations & Optimization
Destruction/Reduction Efficiency Evaluations
Particle Size Evaluations
Trial Burns/Risk Assessments
Modeling Support
Greenhouse Gas Testing
Analytical Lab Services
Alliance Source Testing provides Part 60, Part 63, and Part 75 continuous emissions monitoring system (CEMS) evaluations and relative accuracy test audits (RATA) for PM and Mercury CEMS for industrial customers, equipment suppliers, and third-party CEMS integrators.
We offer an excellent benefits package and an opportunity for growth and relocation for the right candidates. Please submit resume and cover letter explaining your interest in our company. Resumes should be attached in either a .doc for .pdf format. Information not received in this format will not be reviewed.
Qualifications
BS in Environmental Science or Related Degree Field. Academic knowledge of EPA, SW-846, NCASI, etc, and testing methods. Field experience with EPA, SW-846, NCASI, etc. and hands-on experience in testing methods, knowledge and demonstrated experience with laboratory analysis and methodologies, technical writing, regulatory interpretation, demonstrated knowledge of MS Word, Excel, Outlook, and with Adobe, Demonstrated skill in communicating with craft/trade employees, regulators & governmental representatives, as well as senior executive level client representatives. Demonstrated knowledge of basic mechanical and electrical terminology and troubleshooting.
Must be willing and capable of significant travel requiring multiple overnight stays - travel required 85% to 98% of work schedule. Must have the ability to lift objects up to 75 lbs, climb to heights of up to 350 feet, operate hand tools with dexterity, and distinguish between shades of color. Must have the ability to pass a DOT physical, a national criminal background, and have/maintain a clean driving record.
Candidates interested in this position must complete the assessment by following the link: ********************* (Pittsburgh Location ONLY) to complete the application. Candidates whose profile most closely matches the position description will be contacted for next steps.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Field Engineering Technician (Stack Testers)
Decatur, AL jobs
Alliance Source Testing is focused solely on providing accurate and consistent source testing solutions that allow our partners to make informed decisions and succeed responsibly. We provide Stack Testing Services to partners with permit, MACT, or NSPS testing requirements; CEMS Evaluations in support of Part 60, 63 and 75 programs; Onsite Analytical Services in support of testing projects including FTIR, GC/FID, GC/FPD, IC, gravimetric and multiple titrations; and Fugitive Emissions Evaluations in support of LDAR and Greenhouse Gas monitoring programs.
Specializing in compliance, engineering and performance specification testing…
Stack Testing
is
Our Business!
Job Description
The ideal candidate for this position will be pursing a degree in Environmental Science, Chemistry, Biology, or related degree. Candidates possessing QSTI certifications are preferred. All field testing employees are encouraged to seek QSTI certification.
The goal of the SES QSTI exam and abilities assessment is to determine whether the candidate demonstrates knowledge and the ability to apply source testing methods and fundamental engineering and chemistry principles in a manner consistent with that of a field test team leader. In addition to thorough and practical knowledge of source testing methods, those principles include an understanding of elementary physical gas laws and chemistry, basics of safety and hazardous material handling, and primary theories of source testing (e.g., isokinetic and proportional sampling).
The candidate is expected to exemplify and demonstrate professional and ethical conduct not only during the exam process but also in representing SES as a QSTI.
Alliance Source Testing provides stack testing services for a variety of reasons including, but not limited to, the following:
Permit Compliance Demonstrations
Part 60 & Part 75 CEMS Evaluations (RATA, CGA, Linearity)
PM CEMS Evaluations (RCA, RRA, ACA)
PM10 and PM2.5 Testing
Mercury CEMS Evaluations
Mercury Testing
Comprehensive Performance Testing
Boiler/Turbine/Engine Tuning & Optimization
Process Evaluations & Optimization
Control System Evaluations & Optimization
Destruction/Reduction Efficiency Evaluations
Particle Size Evaluations
Trial Burns/Risk Assessments
Modeling Support
Greenhouse Gas Testing
Analytical Lab Services
Alliance Source Testing provides Part 60, Part 63, and Part 75 continuous emissions monitoring system (CEMS) evaluations and relative accuracy test audits (RATA) for PM and Mercury CEMS for industrial customers, equipment suppliers, and third-party CEMS integrators.
Qualifications
BS in Environmental Science or Related Degree Field. Academic knowledge of EPA, SW-846, NCASI, etc, and testing methods. Field experience with EPA, SW-846, NCASI, etc. and hands-on experience in testing methods, knowledge and demonstrated experience with laboratory analysis and methodologies, technical writing, regulatory interpretation, demonstrated knowledge of MS Word, Excel, Outlook, and with Adobe, Demonstrated skill in communicating with craft/trade employees, regulators & governmental representatives, as well as senior executive level client representatives. Demonstrated knowledge of basic mechanical and electrical terminology and troubleshooting.
Must be willing and capable of significant travel requiring multiple overnight stays - travel required 85% to 98% of work schedule. Must have the ability to lift objects up to 75 lbs, climb to heights of up to 350 feet, operate hand tools with dexterity, and distinguish between shades of color. Must have the ability to pass a DOT physical, a national criminal background, and have/maintain a clean driving record.
Candidates interested in this position must complete the assessment by following the link: *********************************** for Decatur, AL to complete the application.
It is not necessary to complete for other locations of interest as the assessments are identical.
Candidates who DO NOT COMPLETE the assessment will not be considered.
Candidates whose profile most closely matches the position description will be contacted for next steps.
Additional Information
All your information will be kept confidential according to EEO guidelines.
LABORATORY FIELD SAMPLING TECHNICIAN
Palm Beach, FL jobs
Collects, receives, stores, and disposes of drinking water, wastewater, environmental and industrial waste samples, and logs samples into the Laboratory Information Management System (LIMS). Prepares and dispenses chemical solutions and reagents appropriate for field instrument calibrations and sample collection according to the standards of The National Environmental Laboratory Accreditation Conference (NELAC) Institute. Calibrates, operates, maintains, and cleans field and laboratory equipment; complies with Laboratory and Florida Department of Environmental Protection (FDEP) Standard Operating Procedures (SOPs) and safety policies. Inputs and maintains accurate data records within LIMS. Maintains inventory; creates and modifies SOPs and Chain of Custody (COC) documents. Assists with analytical functions in the General Chemistry Laboratory as needed and participates in a cross-training program. Maintains proper documentation; calibrates testing instruments; follows mandated FDEP sampling procedures and reporting requirements, and ensures accurate sample result entries in LIMS.
QUALIFICATIONS:
Associate's Degree in Chemistry, Biology, or closely related field. Equivalency: Graduation from high school/equivalent recognized certification AND two (2) years of experience in water/wastewater laboratory work.
PREFERENCE FOR EXPERIENCE WITH: FDEP field sampling procedures; LIMS; regulatory agencies such as Environmental Protection Agency (EPA)/FDEP/Florida Department of Health (FDOH); using MS Word and Excel; environmental field laboratory work/public utilities. Also desirable: Completion of courses related to water or wastewater (must specify on application).
Valid Florida Driver's License and PBC Risk Management Department driving history approval prior to appointment.
Ability to lift 40 pounds preferred.
P25 and LTE Network Field Technician (On-Site)
Texas jobs
At LCRA, we are looking for a driven Network Field Technician to join our Operations & Maintenance team! As a field technician, you will focus on P25 and OpenSky Trunked radio Systems, pLTE, and Microwave Radio Transport Systems. This role involves traveling to different work sites across Central Texas, with travel accommodations offered when needed. You will have the opportunity to collaborate with a skilled team and receive formal curriculum and on-the-job training. We are on a growth trajectory, expanding our footprint across Texas. If you're seeking a multifaceted work environment that values technical expertise, consider this exciting career opportunity at LCRA! Our mission is to improve the lives of Central Texas and our teams are dedicated to service with safety as a top priority!
Note: Depending on experience, the ability to obtain an associate-level certification within the first 12 months of employment may be a consideration
You will be trusted to:
- Install/maintain Trunked radio Systems
- Install/maintain Conventional VHF, and UHF repeaters
- Install/maintain PTP Microwave
- Install Cutting-edge LTE networks
You qualify with:
- Seven or more years of experience in one or more of the following networking technologies: WAN - MPLS, LAN - Route/Switch, DWDM, RF/Microwave Radio, 700/900MHz Trunked Radio (LMR) and/or LTE, fiber splicing or other relevant experience
- A bachelor's, associate degree in related field, or industry professional-level certification may be substituted for certain years of experience.
- Driver's license
You are a great fit with:
- 7 + years of experience in radio frequency and LMR Land mobile radio/trunked radio
- Experience using conventional VHF and UHF repeaters
- Networking Certification in Cisco, Nokia, Juniper, or equivalent such as CCNA, NRS1, JNCIA
- Degree(s) in Computer Science, Information Technology, or other IT/Telecom related field.
- Experience in Microwave RF and Routing/Switching L1-L3
You gain:
- Competitive salary & medical, dental, vision and legal insurance
- Paid time off, including time for vacation, sick and family care leave
- 401(k) match up to 8% that includes a student loan 401(k) contribution program option
- Life and disability insurance
- Wellness program including wellness incentive
- Extensive learning & development programs
And more - all to create a compelling and rewarding work environment.
Equal Opportunity Employer
LCRA provides equal employment opportunities and a work environment free of discrimination and harassment. All employment decisions at LCRA are based on business need, job requirement and individual qualifications, without regard to race, color, religion, gender identity, national origin, age, disability, sexual orientation, genetic information, or veteran status in accordance with applicable federal and state legal requirements governing nondiscrimination in employment.
LCRA is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process can contact LCRA Human Resources ************** or email **********************. Reasonable accommodations will be determined on a case-by-case basis.
Environmental Field Technician
Newark, DE jobs
The Environmental Field Laborer (Field Tech) must be able to work in compliance on various remediation and industrial maintenance projects. They must adhere to and maintain strict compliance with corporate/office policies and procedures, established health and safety protocols, and all applicable local, state, and federal regulations.
JOB RESPONSIBILITIES
Execution of field work encompassed in remediation and industrial maintenance projects while under direct or indirect supervision.
Correct completion of all job-specific, employee-related MER paper work including Timesheets, Daily Work Reports, Driver's Logs and Daily Tailgate Safety Meeting Forms.
Understand and work within project's detailed scope-of-work to maintain strict compliance with contract documents, project schedules, and corporate policies and procedures.
Work safely during all phases of performing the job duties required in the field.
Ability to perform work inside areas of varying dimensions; involving squatting and crawling for possible extended periods.
Ability to follow directions; read/speak and understand English; read and understand common danger placards / labels and hazardous warning literature including site safety plans.
The ability to safely drive and perform safety checks on all vehicles for which licensed.
Project work may require out of town travel for two weeks or more
Must be able to understand and comply with company and client safety standards.
Due to the diversity of both scheduled and non-scheduled projects, physical demands, and environmental conditions vary significantly depending on the project.
Work outside year round in all types of weather.
May work in environments that are extreme in nature like environmental conditions such as heat, cold, heights, hazardous chemicals, loud noises, dangerous equipment, long hours etc.
May be exposed to varying levels of physical activities and physical extremes such as long periods of standing, walking, crouching, use of hands, and heavy lifting of up to 50 pounds or more.
Must be clean shaven at all times to allow immediate donning and seal of respirator.
QUALIFICATIONS
Requires High School Diploma or GED (or equivalent reading, writing and reasoning skills).
Experience in emergency response, manual labor, general construction and/or industrial cleaning is preferred.
A valid driver's license is required.
TWIC preferred.
OSHA 40-HR HAZWOPER & Confined Space Entry certifications are desired but not required.
Successful completion of a pre-employment background and substance screening process including, but not limited to, employment verifications, criminal search and Motor Vehicle Record (MVR) search as well continued verifications throughout employment to ensure that all records meet company policy standards.
BENEFITS
Competitive Salary
Health, Dental and Vision Insurance
401k with Company Match
Paid Time Off (PTO)
Paid Holidays
Moran Environmental is an equal opportunity employer.
Auto-ApplyEnvironmental Field Technician
Newark, DE jobs
Job Description
The Environmental Field Laborer (Field Tech) must be able to work in compliance on various remediation and industrial maintenance projects. They must adhere to and maintain strict compliance with corporate/office policies and procedures, established health and safety protocols, and all applicable local, state, and federal regulations.
JOB RESPONSIBILITIES
Execution of field work encompassed in remediation and industrial maintenance projects while under direct or indirect supervision.
Correct completion of all job-specific, employee-related MER paper work including Timesheets, Daily Work Reports, Driver's Logs and Daily Tailgate Safety Meeting Forms.
Understand and work within project's detailed scope-of-work to maintain strict compliance with contract documents, project schedules, and corporate policies and procedures.
Work safely during all phases of performing the job duties required in the field.
Ability to perform work inside areas of varying dimensions; involving squatting and crawling for possible extended periods.
Ability to follow directions; read/speak and understand English; read and understand common danger placards / labels and hazardous warning literature including site safety plans.
The ability to safely drive and perform safety checks on all vehicles for which licensed.
Project work may require out of town travel for two weeks or more
Must be able to understand and comply with company and client safety standards.
Due to the diversity of both scheduled and non-scheduled projects, physical demands, and environmental conditions vary significantly depending on the project.
Work outside year round in all types of weather.
May work in environments that are extreme in nature like environmental conditions such as heat, cold, heights, hazardous chemicals, loud noises, dangerous equipment, long hours etc.
May be exposed to varying levels of physical activities and physical extremes such as long periods of standing, walking, crouching, use of hands, and heavy lifting of up to 50 pounds or more.
Must be clean shaven at all times to allow immediate donning and seal of respirator.
QUALIFICATIONS
Requires High School Diploma or GED (or equivalent reading, writing and reasoning skills).
Experience in emergency response, manual labor, general construction and/or industrial cleaning is preferred.
A valid driver's license is required.
TWIC preferred.
OSHA 40-HR HAZWOPER & Confined Space Entry certifications are desired but not required.
Successful completion of a pre-employment background and substance screening process including, but not limited to, employment verifications, criminal search and Motor Vehicle Record (MVR) search as well continued verifications throughout employment to ensure that all records meet company policy standards.
BENEFITS
Competitive Salary
Health, Dental and Vision Insurance
401k with Company Match
Paid Time Off (PTO)
Paid Holidays
Moran Environmental is an equal opportunity employer.
Environmental Field Technician
Newtown, CT jobs
The Environmental Field Laborer (Field Tech) must be able to work in compliance on various remediation and industrial maintenance projects. They must adhere to and maintain strict compliance with corporate/office policies and procedures, established health and safety protocols, and all applicable local, state, and federal regulations.
JOB RESPONSIBILITIES
Execution of field work encompassed in remediation and industrial maintenance projects while under direct or indirect supervision.
Correct completion of all job-specific, employee-related MER paper work including Timesheets, Daily Work Reports, Driver's Logs and Daily Tailgate Safety Meeting Forms.
Understand and work within project's detailed scope-of-work to maintain strict compliance with contract documents, project schedules, and corporate policies and procedures.
Work safely during all phases of performing the job duties required in the field.
Ability to perform work inside areas of varying dimensions; involving squatting and crawling for possible extended periods.
Ability to follow directions; read/speak and understand English; read and understand common danger placards / labels and hazardous warning literature including site safety plans.
The ability to safely drive and perform safety checks on all vehicles for which licensed.
Project work may require out of town travel for two weeks or more
Must be able to understand and comply with company and client safety standards.
Due to the diversity of both scheduled and non-scheduled projects, physical demands, and environmental conditions vary significantly depending on the project.
Work outside year round in all types of weather.
May work in environments that are extreme in nature like environmental conditions such as heat, cold, heights, hazardous chemicals, loud noises, dangerous equipment, long hours etc.
May be exposed to varying levels of physical activities and physical extremes such as long periods of standing, walking, crouching, use of hands, and heavy lifting of up to 50 pounds or more.
Must be clean shaven at all times to allow immediate donning and seal of respirator.
QUALIFICATIONS
Requires High School Diploma or GED (or equivalent reading, writing and reasoning skills).
Experience in emergency response, manual labor, general construction and/or industrial cleaning is preferred.
A valid Class “D” Driver's License is required.
TWIC preferred.
OSHA 40-HR HAZWOPER & Confined Space Entry certifications are desired but not required.
Successful completion of a pre-employment background and substance screening process including, but not limited to, employment verifications, criminal search and Motor Vehicle Record (MVR) search as well continued verifications throughout employment to ensure that all records meet company policy standards.
BENEFITS
Competitive Salary
Health, Dental, and Vision Insurance
401k with Company Match
PTO
Paid Holidays
This is an hourly position; the hiring range for the Environmental Field Technician position in Newtown, CT is: $22.00/hour - $25.00/hour
The actual hourly rate offered will be determined based on multiple factors including but not limited to relevant skills and experience.
Moran Environmental Recovery is an Equal Opportunity Employer.
Auto-ApplyEnvironmental Field Technician
Newtown, CT jobs
The Environmental Field Laborer (Field Tech) must be able to work in compliance on various remediation and industrial maintenance projects. They must adhere to and maintain strict compliance with corporate/office policies and procedures, established health and safety protocols, and all applicable local, state, and federal regulations.
JOB RESPONSIBILITIES
Execution of field work encompassed in remediation and industrial maintenance projects while under direct or indirect supervision.
Correct completion of all job-specific, employee-related MER paper work including Timesheets, Daily Work Reports, Driver's Logs and Daily Tailgate Safety Meeting Forms.
Understand and work within project's detailed scope-of-work to maintain strict compliance with contract documents, project schedules, and corporate policies and procedures.
Work safely during all phases of performing the job duties required in the field.
Ability to perform work inside areas of varying dimensions; involving squatting and crawling for possible extended periods.
Ability to follow directions; read/speak and understand English; read and understand common danger placards / labels and hazardous warning literature including site safety plans.
The ability to safely drive and perform safety checks on all vehicles for which licensed.
Project work may require out of town travel for two weeks or more
Must be able to understand and comply with company and client safety standards.
Due to the diversity of both scheduled and non-scheduled projects, physical demands, and environmental conditions vary significantly depending on the project.
Work outside year round in all types of weather.
May work in environments that are extreme in nature like environmental conditions such as heat, cold, heights, hazardous chemicals, loud noises, dangerous equipment, long hours etc.
May be exposed to varying levels of physical activities and physical extremes such as long periods of standing, walking, crouching, use of hands, and heavy lifting of up to 50 pounds or more.
Must be clean shaven at all times to allow immediate donning and seal of respirator.
QUALIFICATIONS
Requires High School Diploma or GED (or equivalent reading, writing and reasoning skills).
Experience in emergency response, manual labor, general construction and/or industrial cleaning is preferred.
A valid Class “D” Driver's License is required.
TWIC preferred.
OSHA 40-HR HAZWOPER & Confined Space Entry certifications are desired but not required.
Successful completion of a pre-employment background and substance screening process including, but not limited to, employment verifications, criminal search and Motor Vehicle Record (MVR) search as well continued verifications throughout employment to ensure that all records meet company policy standards.
BENEFITS
Competitive Salary
Health, Dental, and Vision Insurance
401k with Company Match
PTO
Paid Holidays
This is an hourly position; the hiring range for the Environmental Field Technician position in Newtown, CT is: $22.00/hour - $25.00/hour
The actual hourly rate offered will be determined based on multiple factors including but not limited to relevant skills and experience.
Moran Environmental Recovery is an Equal Opportunity Employer.
Environmental Field Technician
Newtown, CT jobs
The Environmental Field Laborer (Field Tech) must be able to work in compliance on various remediation and industrial maintenance projects. They must adhere to and maintain strict compliance with corporate/office policies and procedures, established health and safety protocols, and all applicable local, state, and federal regulations.
JOB RESPONSIBILITIES
Execution of field work encompassed in remediation and industrial maintenance projects while under direct or indirect supervision.
Correct completion of all job-specific, employee-related MER paper work including Timesheets, Daily Work Reports, Driver's Logs and Daily Tailgate Safety Meeting Forms.
Understand and work within project's detailed scope-of-work to maintain strict compliance with contract documents, project schedules, and corporate policies and procedures.
Work safely during all phases of performing the job duties required in the field.
Ability to perform work inside areas of varying dimensions; involving squatting and crawling for possible extended periods.
Ability to follow directions; read/speak and understand English; read and understand common danger placards / labels and hazardous warning literature including site safety plans.
The ability to safely drive and perform safety checks on all vehicles for which licensed.
Project work may require out of town travel for two weeks or more
Must be able to understand and comply with company and client safety standards.
Due to the diversity of both scheduled and non-scheduled projects, physical demands, and environmental conditions vary significantly depending on the project.
Work outside year round in all types of weather.
May work in environments that are extreme in nature like environmental conditions such as heat, cold, heights, hazardous chemicals, loud noises, dangerous equipment, long hours etc.
May be exposed to varying levels of physical activities and physical extremes such as long periods of standing, walking, crouching, use of hands, and heavy lifting of up to 50 pounds or more.
Must be clean shaven at all times to allow immediate donning and seal of respirator.
QUALIFICATIONS
Requires High School Diploma or GED (or equivalent reading, writing and reasoning skills).
Experience in emergency response, manual labor, general construction and/or industrial cleaning is preferred.
A valid Class “D” Driver's License is required.
TWIC preferred.
OSHA 40-HR HAZWOPER & Confined Space Entry certifications are desired but not required.
Successful completion of a pre-employment background and substance screening process including, but not limited to, employment verifications, criminal search and Motor Vehicle Record (MVR) search as well continued verifications throughout employment to ensure that all records meet company policy standards.
BENEFITS
Competitive Salary
Health, Dental, and Vision Insurance
401k with Company Match
PTO
Paid Holidays
This is an hourly position; the hiring range for the Environmental Field Technician position in Newtown, CT is: $22.00/hour - $25.00/hour
The actual hourly rate offered will be determined based on multiple factors including but not limited to relevant skills and experience.
Moran Environmental Recovery is an Equal Opportunity Employer.
Auto-ApplyP25 and LTE Network Field Technician (On-Site)
Marble Falls, TX jobs
Apply now Job No: 499975 FT/PT: Full-time Regular/Project/Seasonal: Regular City: Marble Falls State: Texas At LCRA, we are looking for a driven Network Field Technician to join our Operations & Maintenance team! As a field technician, you will focus on P25 and OpenSky Trunked radio Systems, pLTE, and Microwave Radio Transport Systems. This role involves traveling to different work sites across Central Texas, with travel accommodations offered when needed. You will have the opportunity to collaborate with a skilled team and receive formal curriculum and on-the-job training. We are on a growth trajectory, expanding our footprint across Texas. If you're seeking a multifaceted work environment that values technical expertise, consider this exciting career opportunity at LCRA! Our mission is to improve the lives of Central Texas and our teams are dedicated to service with safety as a top priority!
Note: Depending on experience, the ability to obtain an associate-level certification within the first 12 months of employment may be a consideration
You will be trusted to:
* Install/maintain Trunked radio Systems
* Install/maintain Conventional VHF, and UHF repeaters
* Install/maintain PTP Microwave
* Install Cutting-edge LTE networks
You qualify with:
* Seven or more years of experience in one or more of the following networking technologies: WAN - MPLS, LAN - Route/Switch, DWDM, RF/Microwave Radio, 700/900MHz Trunked Radio (LMR) and/or LTE, fiber splicing or other relevant experience
* A bachelor's, associate degree in related field, or industry professional-level certification may be substituted for certain years of experience.
* Driver's license
You are a great fit with:
* 7 + years of experience in radio frequency and LMR Land mobile radio/trunked radio
* Experience using conventional VHF and UHF repeaters
* Networking Certification in Cisco, Nokia, Juniper, or equivalent such as CCNA, NRS1, JNCIA
* Degree(s) in Computer Science, Information Technology, or other IT/Telecom related field.
* Experience in Microwave RF and Routing/Switching L1-L3
You gain:
* Competitive salary & medical, dental, vision and legal insurance
* Paid time off, including time for vacation, sick and family care leave
* 401(k) match up to 8% that includes a student loan 401(k) contribution program option
* Life and disability insurance
* Wellness program including wellness incentive
* Extensive learning & development programs
And more - all to create a compelling and rewarding work environment.
Equal Opportunity Employer
LCRA provides equal employment opportunities and a work environment free of discrimination and harassment. All employment decisions at LCRA are based on business need, job requirement and individual qualifications, without regard to race, color, religion, gender identity, national origin, age, disability, sexual orientation, genetic information, or veteran status in accordance with applicable federal and state legal requirements governing nondiscrimination in employment.
LCRA is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process can contact LCRA Human Resources ************** or email **********************. Reasonable accommodations will be determined on a case-by-case basis.
Environmental Field Technician
Louisville, KY jobs
Duties and Responsibilities include, but are not limited to: •Small vessel operation •Skilled equipment operations including but not limited to forklift, pump operations, hand tools (Hydraulic, pneumatic, electric and gas powered) and heavy equipment (excavators, loaders and back hoes).
•Welding and cutting
•Oil Spill response
•Deploying, retrieval, and processing of sorbent materials
•Boom deployment and retrieval
•Boom and fender maintenance
•Driving/positioning company vehicles
•Other duties as assigned
Requirements:
•All employees must be legally authorized to work in the United States
•Must have valid driver license, valid car insurance and submit driving record for the past three years
•Must be able to pass a pre-employment drug test and background check
•Must possess or be able to obtain a TWIC Card
•Ability to work in all weather conditions; rain, sleet, storm, snow, heat, etc.
•Ability to lift 50lbs repetitively
•24hour and 7 day a week availability based upon project or emergency response needs
Required Experience:
•1-3 years' experience in the maritime industry or construction industry
•First/Aid CPR
•HAZWOPER
•Current Passport
•Boaters Card (Washington state boater's card)
•USCG License
Auto-ApplyCell Tech/Network Field Technician - Ogallala
Ogallala, NE jobs
Viaero's Network Field Technicians perform cell site installation, maintenance and network testing of the Viaero Wireless & Fiber Network. The work includes but is not limited to the installation and maintenance of cellular base station equipment, microwave radios, fiber equipment, various network infrastructure equipment, tower lighting controls, DC power plant systems and batteries. This person will be based in the Ogallala, Nebraska region, which is close to Lake McConaughy and Lake Mac Casino Resort & Racetrack.
Other Responsibilities:
· Perform routine maintenance of cell site electronic equipment including but not limited to UMTS and LTE base stations, licensed and unlicensed Ethernet microwave radios, DWDM Fiber Optic transport equipment, Routers/Switches, DC power plant equipment including batteries, standby generators, antennae and transmission lines and/or fibers.
· Perform Fiber Splicing, terminating, testing, & locating
· Monitor the performance of the base stations and microwave for any deficiencies or improvements that need to be made. Determine and coordinate capacity additions with field and switch personnel. Determine and coordinate retune of microwave radios.
· Assist tower crew in the alignment of microwave paths.
· Assist tower crew in the repair of PCS/microwave lines and antennas.
· Assist tower crew in tower top equipment trouble shooting
· Maintain/prepare all applicable cell site records and maintenance reports.
· Required On Call rotation. During the On Call rotation period, must be available 24/7 in order to resolve after hours issues.
· Responsible for maintenance and professional appearance of service vehicle, according to company policy.
· Responsible for maintenance / cleanliness of the site compound.
Minimum Qualifications • 2-year technical degree and/or equivalent experience.• Current driver's license and good driving record, plus ability to pass criminal background check and substance screening.• Excellent interpersonal skills.• Ability to spend at least 50% of work time traveling to and from sites via vehicle.• Must be able to pick up at least 75 pounds and carry it a short distance.
Preferred Qualifications
Previous training and/or experience installing and maintaining Cellular base station equipment, microwave radios, fiber splicing, outside plant locating, and routers/switching equipment.
Comprehensive benefits package includes health insurance benefits (Medical, Vision and Dental), Short-term Disability, Life Insurance, free phone/service, tuition reimbursement, 401(k) with company match, daily travel per diem + paid lodging when traveling, vacation, sick leave and holiday pay.
Auto-ApplyEnvironmental Field Technician
Indianapolis, IN jobs
Duties and Responsibilities include, but are not limited to: •Small vessel operation •Skilled equipment operations including but not limited to forklift, pump operations, hand tools (Hydraulic, pneumatic, electric and gas powered) and heavy equipment (excavators, loaders and back hoes).
•Welding and cutting
•Oil Spill response
•Deploying, retrieval, and processing of sorbent materials
•Boom deployment and retrieval
•Boom and fender maintenance
•Driving/positioning company vehicles
•Other duties as assigned
Requirements:
•All employees must be legally authorized to work in the United States
•Must have valid driver license, valid car insurance and submit driving record for the past three years
•Must be able to pass a pre-employment drug test and background check
•Must possess or be able to obtain a TWIC Card
•Ability to work in all weather conditions; rain, sleet, storm, snow, heat, etc.
•Ability to lift 50lbs repetitively
•24hour and 7 day a week availability based upon project or emergency response needs
Required Experience:
•1-3 years' experience in the maritime industry or construction industry
•First/Aid CPR
•HAZWOPER
•Current Passport
•Boaters Card (Washington state boater's card)
•USCG License
Moran Environmental Recovery is an Equal Opportunity Employer.
Auto-ApplyEnvironmental Field Technician
Indianapolis, IN jobs
Job DescriptionDuties and Responsibilities include, but are not limited to: •Small vessel operation •Skilled equipment operations including but not limited to forklift, pump operations, hand tools (Hydraulic, pneumatic, electric and gas powered) and heavy equipment (excavators, loaders and back hoes).
•Welding and cutting
•Oil Spill response
•Deploying, retrieval, and processing of sorbent materials
•Boom deployment and retrieval
•Boom and fender maintenance
•Driving/positioning company vehicles
•Other duties as assigned
Requirements:
•All employees must be legally authorized to work in the United States
•Must have valid driver license, valid car insurance and submit driving record for the past three years
•Must be able to pass a pre-employment drug test and background check
•Must possess or be able to obtain a TWIC Card
•Ability to work in all weather conditions; rain, sleet, storm, snow, heat, etc.
•Ability to lift 50lbs repetitively
•24hour and 7 day a week availability based upon project or emergency response needs
Required Experience:
•1-3 years' experience in the maritime industry or construction industry
•First/Aid CPR
•HAZWOPER
•Current Passport
•Boaters Card (Washington state boater's card)
•USCG License
Moran Environmental Recovery is an Equal Opportunity Employer.
Environmental Field Technician
Atlantic Beach, FL jobs
Job Description
Moran Environmental Recovery, LLC (MER) is an integrated environmental company specialized in providing services to Energy and Industrial, Commercial and Naval Marine, Railroad and Government clients. With operations based in strategically located resource centers along the United States eastern and gulf coasts, the services we perform range in scope from routine maintenance work, utilizing vacuum trucks and high-pressure washing equipment to large-scale site remediation and abatement. Our core competencies involve specialized risk management tools and are performed in strict compliance with complex regulatory requirements. We provide these services using in-house resources, enabling exceptional quality control enjoyed by few companies in our industry.
Job Summary
The Environmental Field Laborer (Field Tech) must be able to work in compliance on various remediation and industrial maintenance projects. They must adhere to and maintain strict compliance with corporate/office policies and procedures, established health and safety protocols, and all applicable local, state, and federal regulations.
Job Responsibilities
Execution of field work encompassed in remediation and industrial maintenance projects while under direct or indirect supervision.
Correct completion of all job-specific, employee-related MER paper work including Timesheets, Daily Work Reports, Driver's Logs and Daily Tailgate Safety Meeting Forms.
Understand and work within project's detailed scope-of-work to maintain strict compliance with contract documents, project schedules, and corporate policies and procedures.
Work safely during all phases of performing the job duties required in the field.
Ability to perform work inside areas of varying dimensions; involving squatting and crawling for possible extended periods.
Ability to follow directions; read/speak and understand English; read and understand common danger placards / labels and hazardous warning literature including site safety plans.
The ability to safely drive and perform safety checks on all vehicles for which licensed.
Project work may require out of town travel for two weeks or more
Must be able to understand and comply with company and client safety standards.
Due to the diversity of both scheduled and non-scheduled projects, physical demands, and environmental conditions vary significantly depending on the project.
Work outside year round in all types of weather.
May work in environments that are extreme in nature like environmental conditions such as heat, cold, heights, hazardous chemicals, loud noises, dangerous equipment, long hours etc.
May be exposed to varying levels of physical activities and physical extremes such as long periods of standing, walking, crouching, use of hands, and heavy lifting of up to 50 pounds or more.
Must be clean shaven at all times to allow immediate donning and seal of respirator.
Qualifications
Requires High School Diploma or GED (or equivalent reading, writing and reasoning skills).
Experience in emergency response, manual labor, general construction and/or industrial cleaning is preferred.
A valid driver's license is required.
TWIC preferred.
OSHA 40-HR HAZWOPER & Confined Space Entry certifications are desired but not required.
Successful completion of a pre-employment background and substance screening process including, but not limited to, employment verifications, criminal search and Motor Vehicle Record (MVR) search as well continued verifications throughout employment to ensure that all records meet company policy standards.
Benefits
Competitive Salary
Health, Dental and Vision Insurance
401k with Company Match
Paid Time Off (PTO)
Paid Holidays
Moran Environmental Recovery is an Equal Opportunity Employer.
Environmental Field Technician
Atlantic Beach, FL jobs
Moran Environmental Recovery, LLC (MER) is an integrated environmental company specialized in providing services to Energy and Industrial, Commercial and Naval Marine, Railroad and Government clients. With operations based in strategically located resource centers along the United States eastern and gulf coasts, the services we perform range in scope from routine maintenance work, utilizing vacuum trucks and high-pressure washing equipment to large-scale site remediation and abatement. Our core competencies involve specialized risk management tools and are performed in strict compliance with complex regulatory requirements. We provide these services using in-house resources, enabling exceptional quality control enjoyed by few companies in our industry.
Job Summary
The Environmental Field Laborer (Field Tech) must be able to work in compliance on various remediation and industrial maintenance projects. They must adhere to and maintain strict compliance with corporate/office policies and procedures, established health and safety protocols, and all applicable local, state, and federal regulations.
Job Responsibilities
Execution of field work encompassed in remediation and industrial maintenance projects while under direct or indirect supervision.
Correct completion of all job-specific, employee-related MER paper work including Timesheets, Daily Work Reports, Driver's Logs and Daily Tailgate Safety Meeting Forms.
Understand and work within project's detailed scope-of-work to maintain strict compliance with contract documents, project schedules, and corporate policies and procedures.
Work safely during all phases of performing the job duties required in the field.
Ability to perform work inside areas of varying dimensions; involving squatting and crawling for possible extended periods.
Ability to follow directions; read/speak and understand English; read and understand common danger placards / labels and hazardous warning literature including site safety plans.
The ability to safely drive and perform safety checks on all vehicles for which licensed.
Project work may require out of town travel for two weeks or more
Must be able to understand and comply with company and client safety standards.
Due to the diversity of both scheduled and non-scheduled projects, physical demands, and environmental conditions vary significantly depending on the project.
Work outside year round in all types of weather.
May work in environments that are extreme in nature like environmental conditions such as heat, cold, heights, hazardous chemicals, loud noises, dangerous equipment, long hours etc.
May be exposed to varying levels of physical activities and physical extremes such as long periods of standing, walking, crouching, use of hands, and heavy lifting of up to 50 pounds or more.
Must be clean shaven at all times to allow immediate donning and seal of respirator.
Qualifications
Requires High School Diploma or GED (or equivalent reading, writing and reasoning skills).
Experience in emergency response, manual labor, general construction and/or industrial cleaning is preferred.
A valid driver's license is required.
TWIC preferred.
OSHA 40-HR HAZWOPER & Confined Space Entry certifications are desired but not required.
Successful completion of a pre-employment background and substance screening process including, but not limited to, employment verifications, criminal search and Motor Vehicle Record (MVR) search as well continued verifications throughout employment to ensure that all records meet company policy standards.
Benefits
Competitive Salary
Health, Dental and Vision Insurance
401k with Company Match
Paid Time Off (PTO)
Paid Holidays
Moran Environmental Recovery is an Equal Opportunity Employer.
Auto-ApplySavannah Tech Career Fair - Environmental Field Technician
Savannah, GA jobs
The Environmental Field Laborer (Field Tech) must be able to work in compliance on various remediation and industrial maintenance projects. They must adhere to and maintain strict compliance with corporate/office policies and procedures, established health and safety protocols, and all applicable local, state, and federal regulations.
Job Responsibilities
Execution of field work encompassed in remediation and industrial maintenance projects while under direct or indirect supervision.
Correct completion of all job-specific, employee-related MER paper work including Timesheets, Daily Work Reports, Driver's Logs and Daily Tailgate Safety Meeting Forms.
Understand and work within project's detailed scope-of-work to maintain strict compliance with contract documents, project schedules, and corporate policies and procedures.
Work safely during all phases of performing the job duties required in the field.
Ability to perform work inside areas of varying dimensions; involving squatting and crawling for possible extended periods.
Ability to follow directions; read/speak and understand English; read and understand common danger placards / labels and hazardous warning literature including site safety plans.
The ability to safely drive and perform safety checks on all vehicles for which licensed.
Project work may require out of town travel for two weeks or more
Must be able to understand and comply with company and client safety standards.
Due to the diversity of both scheduled and non-scheduled projects, physical demands, and environmental conditions vary significantly depending on the project.
Work outside year round in all types of weather.
May work in environments that are extreme in nature like environmental conditions such as heat, cold, heights, hazardous chemicals, loud noises, dangerous equipment, long hours etc.
May be exposed to varying levels of physical activities and physical extremes such as long periods of standing, walking, crouching, use of hands, and heavy lifting of up to 50 pounds or more.
Must be clean shaven at all times to allow immediate donning and seal of respirator.
Qualifications
Requires High School Diploma or GED (or equivalent reading, writing and reasoning skills).
Experience in emergency response, manual labor, general construction and/or industrial cleaning is preferred.
A valid driver's license is required.
TWIC preferred.
OSHA 40-HR HAZWOPER & Confined Space Entry certifications are desired but not required.
Successful completion of a pre-employment background and substance screening process including, but not limited to, employment verifications, criminal search and Motor Vehicle Record (MVR) search as well continued verifications throughout employment to ensure that all records meet company policy standards.
Benefits
Competitive Salary
Health, Dental and Vision Insurance
401k with Company Match
Paid Time Off (PTO)
Paid Holidays
Savannah Tech Career Fair - Environmental Field Technician
Savannah, GA jobs
The Environmental Field Laborer (Field Tech) must be able to work in compliance on various remediation and industrial maintenance projects. They must adhere to and maintain strict compliance with corporate/office policies and procedures, established health and safety protocols, and all applicable local, state, and federal regulations.
Job Responsibilities
Execution of field work encompassed in remediation and industrial maintenance projects while under direct or indirect supervision.
Correct completion of all job-specific, employee-related MER paper work including Timesheets, Daily Work Reports, Driver's Logs and Daily Tailgate Safety Meeting Forms.
Understand and work within project's detailed scope-of-work to maintain strict compliance with contract documents, project schedules, and corporate policies and procedures.
Work safely during all phases of performing the job duties required in the field.
Ability to perform work inside areas of varying dimensions; involving squatting and crawling for possible extended periods.
Ability to follow directions; read/speak and understand English; read and understand common danger placards / labels and hazardous warning literature including site safety plans.
The ability to safely drive and perform safety checks on all vehicles for which licensed.
Project work may require out of town travel for two weeks or more
Must be able to understand and comply with company and client safety standards.
Due to the diversity of both scheduled and non-scheduled projects, physical demands, and environmental conditions vary significantly depending on the project.
Work outside year round in all types of weather.
May work in environments that are extreme in nature like environmental conditions such as heat, cold, heights, hazardous chemicals, loud noises, dangerous equipment, long hours etc.
May be exposed to varying levels of physical activities and physical extremes such as long periods of standing, walking, crouching, use of hands, and heavy lifting of up to 50 pounds or more.
Must be clean shaven at all times to allow immediate donning and seal of respirator.
Qualifications
Requires High School Diploma or GED (or equivalent reading, writing and reasoning skills).
Experience in emergency response, manual labor, general construction and/or industrial cleaning is preferred.
A valid driver's license is required.
TWIC preferred.
OSHA 40-HR HAZWOPER & Confined Space Entry certifications are desired but not required.
Successful completion of a pre-employment background and substance screening process including, but not limited to, employment verifications, criminal search and Motor Vehicle Record (MVR) search as well continued verifications throughout employment to ensure that all records meet company policy standards.
Benefits
Competitive Salary
Health, Dental and Vision Insurance
401k with Company Match
Paid Time Off (PTO)
Paid Holidays
Auto-ApplyField Engineer - Information Technology - FT 1.0 (80 hrs biweekly)
Marietta, OH jobs
Job Details Marietta, OH Full Time 8-Hour Day Shift Service SupportDescription
In an environment of continuous quality improvement, the Field Engineer is responsible for providing quality first-level support to IT users and employing a high degree of customer service, technical expertise and timeliness. This position is responsible for maintaining a knowledge base to optimize problem resolution, tracking calls and entering solution data and following through on resolution with end users. The Field Engineer's role is to ensure proper computer operation so that end users can accomplish business tasks. Exhibits the MHS Standards of Excellence and exercises strict confidentiality at all times.
Job Functions:
Assesses initial inquiries and requests from end users/service desk, then coordinates support activities, and escalates issues appropriately.
Assists with the day-to-day maintenance of hospital's PCs; performs installation, configuration and upgrade tasks.
Serves as troubleshooter on more complex end user computer problems.
Manage assets, licenses and user administration.
Assists department manager in on-going assessment and upgrading of PCs; may research and evaluate hardware and software.
Keep current on most recent trends and technologies, suggest improvements to bridge with other departments and keep technical knowledge current.
Fields incoming requests to the Service Desk via telephone and e-mail to ensure courteous, timely and effective resolution of end user issues.
Documents all pertinent end user identification information including name, department, contact information, and nature of problem or issue.
Prioritizes and schedules problems, escalating problem (when required) to the appropriately experienced technician.
Researches, resolves, and responds to questions received via telephone calls, emails, and callbacks in a timely manner, in accordance with standards; escalate problems to appropriate individual/group.
Records, tracks and documents the service desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution.
Assists in the resolution of user and support issues among company sites to ensure timely distribution of knowledge and positive impact on user satisfaction.
Accesses software updates, drivers, knowledge bases, and FAQ resources to aid in problem resolution.
Routinely contributes to the Knowledge Base.
Provides accurate and creative solutions to user problems of moderate nature to ensure user productivity.
Acquires and maintains current knowledge of relevant product offerings and support policies to provide technically accurate solutions to customers.
Participates in team projects that enhance the quality or efficiency of Service Desk and assist with special product-related issues as needed.
Applies diagnostic utilities to aid in troubleshooting.
Builds rapport and elicit problem details from service desk customers.
Identifies and learn appropriate software and hardware used, and supported, by the organization.
Performs post-resolution follow ups to help requests.
Reinforces SLAs to manage end-user expectations.
Communicates effectively in both written and oral format following the AIDET model.
Willing to work flexible hours.
Works on after-hours and/or on weekends.
Assumes all other duties and responsibilities as necessary.
Qualifications
Minimum Education/Experience Required:
Associate's degree in Computer Science or Information Technology or equivalent or 2 years of technical experience.
A+ Certification and Microsoft Certified Desktop Support Technician Certification preferred.
Special Knowledge, Skills, Training:
Strong technical, critical thinking and troubleshooting skills.
Excellent communication, interpersonal, organizational and planning skills.
Motivation and a strong sense of urgency; high detail orientation and adept at multitasking.
The ability to work independently as well as in a team environment; have a professional appearance and positive attitude.
The ability to lift up to 50 pounds.
Ability to be on call.
Compensation Details: Education, experience, and tenure may be considered along with internal equity when job offers are extended.
Benefits: Memorial Health System is proud to offer an affordable, comprehensive benefit package to all full time and flex time employees. To learn more about the many benefits we offer, please visit our website at **************************
Bonus Eligibility: Available to qualifying full or flex time employees. Eligibility will be determined upon offer.
Memorial Health System is an equal opportunity provider and employer.
If you wish to file a Civil Rights program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, found online at ******************************************* or at any USDA office, or call ************** to request the form. You may also write a letter containing all of the information requested in the form. Send your completed complaint form or letter to us by mail at U.S. Department of Agriculture, Office of the Assistant Secretary for Civil Rights, 1400 Independence Avenue, S.W., Stop 9410, Washington, D.C. 20250-9410, by fax ************** or email at ***********************.
*
Memorial Health System is a federal drug-free workplace. This policy prohibits marijuana use by employees.