**Posting Date**11/19/20252000 16th St, Denver, Colorado, 80202-5117, United States of America*Over the last decade, we set out to be the world's greatest dialysis company, and over the next decade, we're poised to build the greatest healthcare community the world has ever seen. When you join the DaVita Village, you're joining a winning team. Through our commitment to training, growth and quality, we consistently achieve superior clinical outcomes while giving teammates the opportunity to excel in an award-winning environment that enables them to thrive both professionally and personally.****Director of Strategy and Special Projects (DaVita SNF Dialysis)*** *DaVita SNF Dialysis (DSD) is a unique opportunity do good and do well. We are leading the expansion of a new, but proven, business model transforming how life sustaining care is delivered to one of the most vulnerable patient populations. Today, this solution is reaching only a small fraction of the patient population today creating an opportunity for rapid growth to improve the lives of more patents.**For more information please visit: .**Successful leaders in this position will significantly contribute to helping reach more of the 60,000+ dialysis patients residing in SNFs receive the benefits of highest quality renal care on site. This position has the flexibility of being based anywhere in the country (fully remote).****Essential Duties and Responsibilities:****The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all-inclusive.** *Lead DSD with strategy development, data, analytics, tools, and processes supporting accomplishing same store volume growth and new site expansion goals.** *Lead field-based resources responsible for supporting same store growth execution resulting in DSD achieving volume growth goals.** *Support business development teammates and DSD operations leaders with data, analytics, marketing materials, and tools to support achieving new site expansion goals.** *Provide oversight and support on projects, processes, and strategic initiatives supporting DSD achieving key clinical, financial, or operational goals as assigned.** *Support DSD communications an change management (presentations, written communications, and others) for internal and external partners and stakeholders, including DaVita senior leadership, board of directors, other village teams, partners (physicians, SNFs, health systems, payors) and others (CMS, CON boards, state regulators and law makers, etc.)****Qualifications:**** *Master's degree in business administration, health administration, or related area strongly preferred** *3+ years of directly applicable experience in a top tier consulting firm or comparable internal corporate environment.** *Advanced skills in Excel and PowerPoint required including familiarity with business intelligence and financial performance software.** *Demonstrated strong analytical, quantitative and logical thinking skills** *Excellent written and verbal communication skills. Ability to effectively translate complex concepts and detailed data into effective presentations and reports for internal and external stakeholders.** *Self-motivated, flexible, and comfortable working in a “start-up” type environment with ambiguity and requiring solving new problems.*At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed Diversity & Belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and an affirmative action employer. As such, individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.Here is what you can expect when you join our Village: • A "community first, company second" culture based on Core Values that really matter.* Clinical outcomes consistently ranked above the national average.* Award-winning education and training across multiple career paths to help you reach your potential.* Performance-based rewards based on stellar individual and team contributions.* A comprehensive benefits package designed to enhance your health, your financial well-being and your future.* Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation.Join us as we pursue our vision "To Build the Greatest Healthcare Community the World has Ever Seen." Go to ************************* to learn more or apply.**What We'll Provide:**More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.* **Comprehensive benefits:** Medical, dental, vision, 401(k) match, paid time off, PTO cash out* **Support for you and your family:** Family resources, EAP counseling sessions, access Headspace, backup child and elder care, maternity/paternity leave and more* **Professional development programs:** DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform StarLearning.#LI-LK2At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.This position will be open for a minimum of three days.The Salary Range for the role is $114,000.00 - $181,000.00 per year.If a candidate is hired, they will be paid at least the minimum wage according to their geographical jurisdiction and the exemption status for the position.New York Exempt: New York City and Long Island: $64,350.00/year, Nassau, Suffolk, and Westchester counties: $64,350.00/year, Remainder of New York state: $60,405.80/year New York Non-exempt: New York City and Long Island: $16.50/hour, Nassau, Suffolk, and Westchester counties: $16.50/hour, Remainder of New York state: $15.50/hour Washington Exempt: $77,968.80/year Washington Non-exempt: Bellingham: $17.66/hour, Burien: $21.16/hour, Unincorporated King County: $20.29/hour, Renton: $20.90/hour, Seattle: $20.76/hour, Tukwila: $21.10/hour, Remainder of Washington state: $16.66/hour For location-specific minimum wage details, see the following link:Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at **Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.***DSD coordinates with local nephrologists and health systems to partner with Skilled Nursing Facilities (SNFs) to bring DaVita's industry leading kidney care to patients at their SNF residence.
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$114k-181k yearly 1d ago
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Integrated Care Assistant - Davita IKC - Eastern Time Zone Required
Davita 4.6
Remote
Posting Date
01/08/20261991 Industrial Dr, Deland, Florida, 32724-2039, United States of America
Our INTEGRATED CARE ASSISTANTS are more than just administrative, they are our foundation for success!!!!
This position provides administrative support to DaVita Integrated Kidney Care Nurses and other members of the Integrated Care National Team. The Integrated Care Assistant collects, verifies, and enters information into appropriate databases. The position develops reports and other materials for distribution.
Details:
Full-time remote role, Monday - Friday
Ideal candidate MUST reside in Eastern time zone.
Starting time between 7:00 and 7:30 am
Competitive Healthcare, Paid Time Off and 401k Benefits
Community-based Work Culture
Room for Growth and Professional Development Opportunities
Fortune World's Most Admired Companies
RESPONSIBILITIES:
The following duties and responsibilities generally reflect the expectations of this Integrated Care Assistant position but are not intended to be all-inclusive.
Collect, verify, enter, and maintain data and medical record information in the DaVita Integrated Kidney Care medical management database including but not limited to patient, provider, and payer contact and referral information.
Communicate with hospitals, track patient admissions/discharges
Transcribe lab results, and follow up with providers for confirmation of services
Monitors reports and data feeds, and communicates with the Integrated Care Team to ensure data is current and complete
Attend team meetings, conferences, and training as required.
Know, understand, and follow teammate guidelines, employment policies, and department or company procedures.
Consistent, regular, punctual attendance as scheduled is an essential responsibility of this Integrated Care Assistant / Medical Administrative Assistant position.
Other duties and responsibilities as assigned
QUALIFICATIONS:
High School diploma or equivalent required
Prior administrative experience required
Proficiency in navigating MS Office applications and other databases
Prior REMOTE work experience is a bonus
Deals with confidential information using discretion and judgment
Professional verbal communication and telephone etiquette
Basic proficiency with the Medical Information System Technology (MIST) within 60 days of employment or position change required
COMPETENCIES:
Communication:
Convey information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message
Managing Work including Time Management:
Effectively manages time and resources to ensure that work is completed efficiently
Tenacity:
Staying with a position or plan of action until the desired objective is obtained or is no longer reasonably attainable
Energy:
Consistently maintaining high levels of activity or productivity; operating with vigor, effectiveness, and determination over extended periods
Quality Focused:
Accomplishing tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over systems
Initiating Action:
Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive
Multi-tasking:
DaVita functions as a very fast-paced work environment, so your ability to work at a high level of proficiency with little supervision is essential. We will put your multi-tasking skills to the test!
Why You'll Love Working Here:
Make a direct impact on the lives of patients with complex chronic conditions
Be part of a mission-driven, collaborative care team
Flexible hybrid schedule with opportunity for professional growth
What We'll Provide:
More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.
Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
Support for you and your family: Family resources, EAP counseling sessions, access Headspace , backup child and elder care, maternity/paternity leave and more
Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform StarLearning.
#LI-TS2
At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.
This position will be open for a minimum of three days.
The Wage Range for the role is $15.00 - $20.50 per hour.If a candidate is hired, they will be paid at least the minimum wage according to their geographical jurisdiction and the exemption status for the position.New York Exempt: New York City and Long Island: $64,350.00/year, Nassau, Suffolk, and Westchester counties: $64,350.00/year, Remainder of New York state: $60,405.80/year New York Non-exempt: New York City and Long Island: $16.50/hour, Nassau, Suffolk, and Westchester counties: $16.50/hour, Remainder of New York state: $15.50/hour Washington Exempt: $77,968.80/year Washington Non-exempt: Bellingham: $17.66/hour, Burien: $21.16/hour, Unincorporated King County: $20.29/hour, Renton: $20.90/hour, Seattle: $20.76/hour, Tukwila: $21.10/hour, Remainder of Washington state: $16.66/hour
For location-specific minimum wage details, see the following link: DaVita.jobs/WageRates
Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at ***********************************
Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.
$15-20.5 hourly Auto-Apply 5d ago
Remote Strategy & Special Projects Lead - Dialysis Expansion
Davita Inc. 4.6
Seattle, WA jobs
A leading healthcare company is seeking a Director of Strategy and Special Projects to lead initiatives within DSD. This fully remote position requires advanced analytical skills and experience in a consulting or corporate environment. You will drive strategy development and support volume growth and site expansion. Ideal candidates will hold a Master's degree and possess excellent communication skills. Join us in our mission to improve patient care nationwide.
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$86k-106k yearly est. 1d ago
Admissions Coordinator
U.S. Renal Care, Inc. 4.7
Remote
USRC's greatest strength in being a leader in the dialysis industry is our ability to recognize and celebrate the differences in our diverse workforce. We strongly believe in recruiting top talent and creating a diverse and inclusive work climate and culture at all levels of our organization.
SUMMARY
The Admissions Coordinator at U.S. Renal Care plays a pivotal role in facilitating the admissions process for patients seeking renal care services. The Admissions Coordinator performs all components in the admissions process for new patients and traveling patients. This position supports the company's vision and mission through providing excellent customer service and ensures seamless and efficient admission experience throughout the intake/admission process.
***Hours are 9 am - 5:30 pm Pacific Time. Candidates should reside within HT, MT, or PT time zones. ***
Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned.
Patient Referral Processing: Responsible for actively working to place patients and collecting documentation, emails and faxes from referral sources for assigned markets or referrals. Obtain all required patient, insurance, clinical documentation. Review and index all records on the referral within U.S. Renal Care's admissions application. Schedule patients and place in desired U.S. Renal Care facilities.
Communication: Effectively communicates with referral sources, patients and their families, and other healthcare professionals to provide information about U.S. Renal Care services, admission requirements, and the overall process. Ensure all communication has taken place and has been documented, including with Discharge Planners, clinic teammates, physicians, insurance verification team, financial services advisors, and patients while following all company admission policies and procedures.
Documentation: Obtain all State, Federal and clinical documentation required for admission. Assure all admissions documentation and other pertinent information is scanned and indexed into the EMR system. Daily documentation of conversations with internal and external stakeholders on open referrals.
Collaboration: Work with referral sources, facility teammates and other internal and external stakeholders to coordinate patient care and address specific needs during the admissions process.
Problem Resolution: Address and solve any issues and concerns related to the admissions process, working proactively to enhance the overall referral source and patient experience.
Customer Service: Provide exceptional customer service, answering inquiries, and offering support to patients, referral sources, and US Renal Care team members throughout the admissions process.
Compliance: Adhere to policies and procedures regulations regarding HIPAA and Electronic Patient Health Information (EPHI). Maintain a working knowledge of all State and Federal requirements for dialysis admissions.
Performance Metrics: Meet and exceed established performance metrics including productivity, minimal errors, referral combination, total time for patient admission, and percent of new referrals started.
Complete all duties specific to your market or requested by the Admissions leadership team.
Assist as needed to perform other related duties and special projects as required.
$34k-45k yearly est. 18h ago
Clinical Specialist
U.S. Renal Care, Inc. 4.7
Remote
The Clinical Specialist (CS) is responsible for positively impacting regulatory standards and clinical outcomes of clinics in an assigned geographic region. The CS is also responsible for the training of new employees and current clinical staff. The CS will also be responsible for conducting in-services and review classes, ensuring that the clinics have properly trained staff that meet regulatory standards and provide quality patient care. The CS reports directly to the next level of clinical management which may be the Director of Clinical Operations or Vice President of Clinical Operations/Services, depending on the region/demographics or responsibilities.
Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned.
GROWTH
· Responsible for overseeing overall clinical operation of assigned clinics from regulatory and growth perspective in accordance with Company goals.
· Assist in clinical operational development and transition of new or acquired clinic(s) as needed or requested.
· Assess and integrate clinical policy and regulatory requirements in acquired clinic(s).
· Demonstrate effective use of company resources, i.e. supplies, safety and risk reduction, and best support methodologies.
· Work with Administrators and regional management toward the achievement of monthly, quarterly and annual projections based on clinical outcomes and management objectives.
· Perform duties as assigned to meet the patient care or operational needs of assigned clinics.
OUTCOMES
· Assist with developing, implementing and monitoring of quality of care processes for program regulatory compliance in accordance with Company goals.
· Ensure clinical processes in assigned USRC facilities are maintained in accordance to company policy and federal, state and local regulations.
· Assist with developing, implementing, and improving quality and productivity goals and measures.
· Work with Administrators and regional management to ensure optimal patient care and regulatory compliance.
· Remain current with dialysis industry and technology.
· Assist with program target goals for patient outcomes in accordance with quality patient care and Company goals at assigned clinics.
OPERATIONAL
READINESS
OPERATIONAL
READINESS
(cont.)
· Knowledge of and remain current with federal, state, local laws and regulations.
· Assure that assigned clinics are in compliance with all applicable federal, state, and local laws and regulations and receive continuing certification from all statutory and regulatory agencies by conducting internal clinical reviews.
· Perform duties at all times within limitations established by and in accordance with company policy and procedures, applicable state and federal laws and regulations.
· Assist Administrators and regional management with necessary Corrective Action Plan development, implementation and follow through as required for internal and external surveys.
· Provide follow up on any/all deficiencies for all audits done internally (corporate) or externally (CMS & state specific).
· Assure compliance with required Governing Body meetings, monthly CQI meetings and care plan conferences and assures documentation of such through recorded minutes.
· Evaluate patient care data to ensure that care is provided in accordance with clinical guidelines and organizational performance standards.
· Assist with developing, implementing and monitoring of clinical, education and QAPI policies.
· May assist with policy/procedure revisions and dissemination of new and revised policies.
· Know and understand the function and safe operation of water treatment equipment and related mechanical and electrical systems.
· Be familiar with all emergency equipment and emergency operational procedures.
· Use appropriate safety measures including personal protective equipment as necessary.
· Be familiar with OSHA regulations.
PARTNERSHIPS
· Understand, lead and promote the Company's mission and philosophy relating to ethics, integrity, safety, corporate responsibility and objectives.
· Communicate with clinical operations management and regional management on a consistent basis regarding the status of each clinic in the region.
· Communicate completion status of Plans of Correction for internal and external surveys to Administrators, regional management and clinical operations management.
· Maintain collaborative working relationship with Administrator(s) and regional management. Partner with Administrator(s) and regional management to ensure clinic needs are met.
· Maintain a positive/collaborative relationship with physicians, state agencies and the community.
· Actively promote GUEST customer service standards; develop effective relationships at all levels of the organization.
· Respond effectively to inquiries or concerns.
STAFF DEVELOPMENT/ RETENTION
· Ensure all clinical staff meet required qualifications for position held and perform duties within limitations established by and in accordance with company policy/procedures, health care professionals practice acts, applicable state and federal laws and regulations.
· Orient and mentor Administrators in the QAPI process, outcomes, education programs and operational readiness in accordance with USRC practices.
· Review IntraLearn assignments and compliance reports; communicate results to facility management as needed.
· Coordinate and conduct PCT certification review programs, CPR certification training (if required), and ongoing mandatory continuing education.
· Perform clinical education of new hires as needed or requested.
· Provide clinic based in-service programs as needed or requested.
· Coordinate and conduct charge nurse training and preceptor training programs as directed.
· Uphold management goals of corporation by leading staff in team concepts and promoting a team effort.
· Effectively communicates expectations; accepts accountability and holds others accountable for performance.
$47k-86k yearly est. 18h ago
Analyst, IT Business Systems
U.S. Renal Care, Inc. 4.7
Remote
The key and primary responsibilities of the IT Business Systems Analyst include: advising and interacting with project end-users and coworkers, documenting and assisting in the system flow, design considerations and implementation of assigned projects according to stakeholder requirements, and QA testing and verification.
Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned.
Collaborate with various project teams to develop IT project requirements, and document into specifications and mock-ups that can be presented for development.
Promote USRC IT initiatives through documentation and communication.
Organize and manage assigned tasks to ensure goals are met.
Communicate clearly with project teams and departments about project developments.
Serve as a positive support contact for IT development and reporting.
Research problems and offer solutions or courses of actions to meet specified requirements.
Coordinate changing priority requirements for projects, as requested by the project sponsors and stakeholders.
Create and maintain project documentation, in alignment with USRC standards and tools.
Evaluate potential problems and technical hitches and recommend solutions to resolve issues that could affect project goals and outcomes.
Validate and organize testing of new development to confirm desired results before release.
Actively promote GUEST customer service standards; develop effective relationships at all levels of the organization.
Participate in team concepts and promote a team effort; perform duties in accordance with company policies and procedures.
Regular and reliable attendance is required for the job.
$72k-97k yearly est. 18h ago
SVP, Home Therapies
U.S. Renal Care, Inc. 4.7
Remote
USRC's greatest strength in being a leader in the dialysis industry is our ability to recognize and celebrate the differences in our diverse workforce. We strongly believe in recruiting top talent and creating a diverse and inclusive work climate and culture at all levels of our organization.
SUMMARY
The Senior Vice President (SVP) of Home Therapies Operations provides national strategic, operational, clinical, and financial leadership over all aspects of home dialysis, including Peritoneal Dialysis (PD) and Home Hemodialysis (HHD). This executive role is responsible for scaling U.S. Renal Care's home therapies programs across all markets, ensuring sustainable growth, best-in-class patient outcomes, and full compliance with regulatory standards.
The SVP works cross-functionally with the Office of the Chief Medical Officer (OCMO), Operations, Business Development, Clinical / Technical Services, and other corporate leaders to elevate home dialysis as a core pillar of the USRC's value-based care strategy. A critical element of this role is partnership with the Clinical Services (CS) team to identify and advance quality goals, clinical priorities, and workforce training needs, ensuring alignment between strategy, operations, and quality. The SVP is a passionate advocate for patient-centered, technologically enabled care delivery and plays a key role in shaping the USRC's strategic roadmap for home therapies.
Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned.
Enterprise Strategy
Lead the development and execution of the national strategy for home dialysis, aligned with enterprise goals and emerging industry trends.
Identify opportunities to scale home therapies programs through market development, innovative partnerships, payer engagement, and digital care expansion.
Collaborate with the executive team to integrate home dialysis into the broader continuum of care, positioning it as a preferred modality for eligible patients.
Develop and implement aggressive growth strategies to significantly expand the reach and adoption of home dialysis programs nationally.
Identify and execute market penetration and service line expansion initiatives that contribute to year-over-year growth in home therapies.
Establish key performance indicators (KPIs) tied to growth, efficiency, and quality to drive scalable operations across diverse geographic regions.
Effectively partner with Division Presidents on market strategy and potential joint venture (JV) relationships and strategic expansion efforts.
Executive Operations Oversight
Oversee national operational performance, ensuring the delivery of consistent, high-quality, and financially sustainable home dialysis services across all markets.
Own P&L for the home therapies business segment and ensure alignment of budgetary goals with strategic priorities.
Drive standardization, scalability, and operational excellence in home program delivery, training infrastructure, logistics, and workforce deployment.
Collaborate with Supply Chain to lead the management of strategic vendors, with a focus on home-specific processes and emerging technologies.
Develop and oversee asset management strategies to minimize equipment loss and related financial impacts.
Clinical Innovation & Regulatory Leadership
Champion the delivery of high-quality care through robust clinical standards, safety protocols, remote monitoring systems, and evidence-based practices.
Ensure national compliance with CMS, HIPAA, and all regulatory guidelines relevant to home-based care.
Partner with legal, compliance, and quality leaders to anticipate regulatory changes and proactively address risk.
Leadership & Talent Development
Build and lead a high-performing leadership team across regional home therapy operations, clinical services, and support functions.
Develop and scale leadership and training programs to support workforce development in home dialysis roles.
Promote a culture of innovation, collaboration, accountability, and continuous improvement.
Technology & Digital Enablement
Lead the adoption and integration of digital tools and platforms to enhance remote patient care, improve operational visibility, and support patient autonomy.
Partner with IT, product, and clinical teams to evaluate and implement emerging technologies that advance the home dialysis experience.
Forge strategic partnerships that accelerate growth opportunities, increase patient access to home therapies, and enhance the USRC's market position.
Stakeholder Engagement & Industry Leadership
Represent the organization in national forums, policy discussions, and strategic partnerships that promote the expansion and adoption of home dialysis.
Cultivate strong relationships with nephrologists, provider partners, payers, health systems, and technology vendors.
$173k-276k yearly est. 18h ago
Health Insurance Counselor I (Hybrid-Charlotte, NC)
Davita 4.6
Remote
Posting Date
01/07/20265627 Albemarle Rd, Charlotte, North Carolina, 28212-3611, United States of America
This vital, patient-centered role provides education and guidance to DaVita patients about health insurance and the implications of different insurance options. This position helps patients understand their insurance options and make informed employment and insurance decisions. The Insurance Counselor will help alleviate the stress that dialysis patients often experience in navigating complicated insurance options and employment decisions while also managing their health care needs.
To be successful, the Insurance Counselor must have a passion for customer service and the ability to build trust and rapport with patients and teammates. Teammates in this role will gain expertise in motivational interviewing as well as expert knowledge of commercial and government health insurance benefits, financial assistance programs, and work leave options.
Candidate must reside in Charlotte, NC or the surrounding area
This role requires travel to our DaVita clinics in Charlotte, Monroe, Kannapolis and Huntersville, NC and the surrounding areas to provide education and guidance to DaVita patients about health insurance and the implications of different insurance options.
Travel and in-person patient support is required and may be up to 50% with variability amongst markets based on patient need.
Candidate must be able to squat and walk and stand for more than 15 minutes and must be okay with the sight of blood.
Valid driver's license - Insurance Counselors will drive their personal automobiles to get from one clinic to another. A valid driver's license within the state you are applying is required, with an acceptable driving record
ESSENTIAL DUTIES & RESPONSIBILITIES:
The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive. The scope of the Insurance Counselor is primarily supporting patients who have existing commercial insurance coverage or who are uninsured.
Conducts patient insurance education while operating within established compliance parameters of the company
Identifies and effectively communicates opportunities to better the insurance status of the patient to help reduce or alleviate financial risk and burden
Provides information to patients to help them find and/or secure options for insurance coverage and other financial assistance programs as necessary
Provides a high-level of customer service to patients across multiple DaVita Dialysis facilities to ensure educational needs are met and to ensure patient questions or issues are addressed effectively
Completes insurance assessments/evaluations for patients to accurately document patient education sessions
Acts as a liaison between patients, facility teammates, billing office and the corporate office to resolve patient insurance issues and/or concerns
Builds and maintains relationships with field partners (e.g. Home Program Departments, Facility Administrators, Social Workers, Administrative Assistants etc.) to ensure seamless patient support
Works closely with supervisor/manager to meet objectives, deadlines, and reporting/measurement requirements as they pertain to patient education.
Provides monthly reporting and analysis on key metrics related to patient education and advocacy as well as actively participates in monthly operations reviews on assigned patient portfolio
Seeks to find opportunities for continued process improvement and reviews ideas with team and operational leadership
Attends team meetings, phone conferences, and trainings as needed; may assist with onboarding and training of new teammates or other duties as assigned
EXPERIENCE, EDUCATION, TRAINING, OR QUALIFICATIONS
Full vaccination against COVID-19 or a medical/religious exemption
is required.
High School Diploma or equivalent
is required
This role
requires
basic computer skills, high speed internet (minimum of 40 GB) and a private workspace, and secure transportation to DaVita facilities to perform the duties of the job
Minimum of two (1) years' experience working with Medicare and Medicaid insurance as well as commercial insurance plans and benefits (PPO, HMO, POS, EPO, Indemnity)
strongly preferred
Minimum of two (1) years' experience in a healthcare organization working with clinical staff and patients
preferred
Intermediate computer skills and proficiency in MS Word, Excel, PowerPoint, and Outlook required Power Point
preferred
Bilingual/Spanish Speaking
strongly preferred
What We'll Provide:
More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.
Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
Support for you and your family: Family resources, EAP counseling sessions, access Headspace , backup child and elder care, maternity/paternity leave and more
Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform StarLearning.
#LI-RH1
At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.
This position will be open for a minimum of three days.
The Wage Range for the role is $19.50 - $25.50 per hour.
For location-specific minimum wage details, see the following link: DaVita.jobs/WageRates
Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at ***********************************
Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.
$19.5-25.5 hourly Auto-Apply 6d ago
Branch Coordinator
Owens & Minor 4.6
Richmond, VA jobs
At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 350+ facilities across the US and 22,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers-and their patients-are at the heart of what we do.
Our mission is to empower our customers to advance healthcare, and our success starts with our teammates.
Owens & Minor teammate benefits include:
Medical, dental, and vision insurance, available on first working day
401(k), eligibility after one year of service
Employee stock purchase plan
Tuition reimbursement
The anticipated salary range for this position is $19.60 - $20.96 hourly. The actual compensation offered may vary based on job related factors such as experience, skills, education and location.
Remote/Work for home
JOB SUMMARY
Our Branch Coordinators positively impact the lives of patients and their caregivers, by phone and in person, delivering excellent customer service during each interaction. Working collaboratively with patients, providers and other team members, Branch Coordinators ensure orders are received and processed timely, efficiently, and accurately. Branch Coordinators play an important role in ensuring Apria is paid for the services we provide by obtaining all necessary documentation required to bill health insurance plans.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Act as first point of contact to patients arriving in person.
Answer inbound calls from customers on a multi-line phone system; provide information to new and existing patients, troubleshoot common issues, work with the branch team and other departments to find appropriate resolutions and escalate queries or concerns when necessary.
Perform processing duties for the branch; including, but not limited to, creating, and working with new orders, reviewing multiple systems simultaneously to assist customers, confirming delivery appointments, verifying insurance, obtaining authorization of equipment based on payor guidelines, monitoring incoming faxes, and performing data entry.
Work with sales team, referrals and/or patients to gather documentation/information needed to meet insurance guidelines. Requests health plan authorizations/information as required; either electronically or verbally.
Review of new and recurring patient accounts, obtain all necessary documentation from the referral source to bill the individual health insurance plans, allowing our patients to maximize their available health plan benefits and to receive the much-needed care as soon as possible.
Collect credit card payments and billing information, reconcile daily receivables, and submit to the lock box.
Perform outbound customer satisfaction calls to patients and referrals.
May conduct downloads of recording devices such as apnea monitors, oximeters, CPAP devices and other respiratory equipment.
May perform functional tests on certain respiratory equipment.
Performs other duties as required.
SUPERVISORY RESPONSIBILITIES
None
MINIMUM REQUIRED QUALIFICATIONS
Education and/or Experience
High School Diploma or equivalent
At least one-year related work experience
Certificates, Licenses, Registrations or Professional Designations
None
SKILLS, KNOWLEDGE AND ABILITIES
Organizing
Problem Solving/Analysis
Patient Focused
Teamwork
Time Management/Multi-tasking
Effective communication in person, on the phone and electronically
Computer Skills
Intermediate to advanced computer skills
Proficient working within multiple systems at once
Language Skills
English (reading, writing, verbal)
Mathematical Skills
Intermediate level math skills
PREFERRED QUALIFICATIONS
Education and/or Experience
At least two years' experience in an office environment, healthcare setting or call center
Experience utilizing multi-line phone-system.
PHYSICAL DEMANDS
While performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear.
The employee uses computer and telephone equipment.
Specific vision requirements of this job include close vision and distance vision.
Regularly required to use hands to write, use computer or handheld device (tablet), telephone and use a document imaging system and manipulate documents.
Regularly required to read documents and write neatly, legibly and transcribe accurate information and numbers/values.
Employee continually engages in activities that require talking and hearing.
This position requires frequent variations including sitting, walking, standing, kneeling, reaching or stooping.
Strength Aspects:
Occasionally required to stand, lift, push or pull objects ranging from 10 lbs - 40 lbs.
WORK ENVIRONMENT
Work is performed in an office setting with exposure to moderate noise and indoor florescent lighting.
The physical demands and work environment characteristics described above are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
If you feel this opportunity could be the next step in your career, we encourage you to apply.
Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.
$19.6-21 hourly Auto-Apply 60d+ ago
.Net Developer
U.S. Renal Care, Inc. 4.7
Remote
USRC's greatest strength in being a leader in the dialysis industry is our ability to recognize and celebrate the differences in our diverse workforce. We strongly believe in recruiting top talent and creating a diverse and inclusive work climate and culture at all levels of our organization.
SUMMARY
The .Net Developer will be responsible for building and enhancing our in-house applications using C#
and VC++, including anything from back-end services to their Front End interfaces. The .Net
Developer will primarily be responsible for designing and developing various modules and
coordinating with the rest of the team working on different layers of the applications. A commitment
to collaborative problem solving, sophisticated design and quality product are essential in this position.
Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned.
Translate application user stories and use cases into functional application modules
Design, build, and maintain efficient, reusable, and reliable C# and VC++ code
Ensure the best possible performance, quality, and responsiveness of applications
Identify bottlenecks and bugs, and devise solutions to these problems
Develop new tools/modules which improve productivity of Clinicians thus improving quality of patient care
Enhance various analytics software components enabling better revenue collection
Stay plugged into emerging technologies/industry trends and apply them in providing efficient operational software solutions
Enhance our current iOS and Android applications, used by our field personnel and physicians, to include new functionalities improving patient care
Data Modeling to ensure solutions cover various Business and Operation scenarios
$77k-101k yearly est. 18h ago
Ultrasound Technologist, Reg - Day Shift
Good Samaritan 4.6
Remote
Acts as a positive interface with all customers and in a manner consistent with world class service.
Demonstrates the ability to competently perform those duties within the scope of practice for Sonographers as outlined by the American Society of Radiologic Technologists.
Adheres to and practices in accordance with the American Society of Radiologic Technologists Clinical, Quality, and Professional Performance Standards for Sonographers related to assessment, analysis/determination, patient education, performance, evaluation, implementation, outcomes measurement, documentation, quality self-assessment, education, collaboration/collegiality, and ethics.
Ensures services are delivered with the highest possible quality, safety and outcomes within a model plan of care consistent with world class care.
Secondary Job Duties That May be Reassigned:
May assume responsibility as Charge Technologist according to assigned work shift requirements, or as needed/delegated.
Rotate regular work schedule to accommodate vacations, illnesses, and weather conditions.
Transport patients and assist others with patient transportation relative to patient acuity level.
Provide fixed and mobile ultrasound services at outlying centers, facilities, and/or physician offices.
Perform various tasks to assist Department in maintaining cohesive, efficient operation.
Perform other responsibilities and duties as assigned.
Job Specifications:
Education: Satisfactory completion of a Program in Diagnostic Medical Sonography Accredited by one of the following: Joint Review Committee on Education in Diagnostic Medical Sonography; Commission on Accreditation of Allied Health Education Programs; Council for Higher Education Accreditation; or United States Department of Education.
Licensure:
Current Registry and Certification by the American Registry of Radiologic Technologists (ARRT) in Sonography (S) or the American Registry of Diagnostic Medical Sonography (RDMS).
Current Certification in Basic Life Support for Healthcare Providers.
Experience: Previous experience as a Ultrasound Technologist preferred but not required.
$96k-174k yearly est. Auto-Apply 28d ago
Sr Learning & Development Specialist
Owens & Minor 4.6
Remote
At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 350+ facilities across the US and 22,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers-and their patients-are at the heart of what we do.
Our mission is to empower our customers to advance healthcare, and our success starts with our teammates.
Owens & Minor teammate benefits include:
Medical, dental, and vision insurance, available on first working day
401(k), eligibility after one year of service
Employee stock purchase plan
Tuition reimbursement
The anticipated salary range for this position is $90k-$95k annually. The actual compensation offered may vary based on job related factors such as experience, skills, education and location. The ideal candidate will reside in the central/eastern time zone.
Position Summary
The role of Corporate Learning & Development Specialist is tailored for a learning and development professional with experience in instructional design, training delivery, and/or project/program management. The selected individual will play a pivotal role in creating, delivering, and maintaining role-based, technical, and operational learning programs that enable teammates to build the skills necessary to succeed in their specific functions. The successful candidate will have a proven track record of developing learning solutions that enhance performance, improve operational efficiency, and accelerate time-to-proficiency. As part of the Learning & Development (GLD) team, this role will collaborate with subject matter experts, operational leaders, and business stakeholders to align learning initiatives with organizational goals and support a culture of continuous learning and development across Owens & Minor.
Core Responsibilities
3+ years' experience facilitating role-based and technical training to improve teammate performance, operational proficiency, and application of technical skills.
3+ years' experience developing and maintaining job-specific training materials, such as job aids, user guides, SOPs, quick reference guides, and technical e-learning modules.
Demonstrates understanding and application of adult learning theory, performance-based learning principles, and instructional design models (e.g., ADDIE) to create engaging and effective technical learning solutions.
Utilizes learning technology (e.g., Cornerstone LMS, Articulate) to deliver blended learning programs, manage training logistics, and track completion data.
Collaborates with SMEs and business leaders to align learning solutions to operational and business needs, and continually improves programs based on feedback and performance outcomes.
Performs special projects and completes all other duties as assigned
Capabilities & Experience Needed
Associate's degree or higher preferred (or equivalent experience in L&D, Training, Instructional Design, or Operations).
3+ years' experience designing, delivering, and evaluating technical, system, or role-based learning programs, preferably in a corporate or operational environment.
Strong planning, project management, and organizational skills to support multiple programs simultaneously.
Must be able to perform work and thrive under minimal supervision (virtual work environment) and demonstrate the ability to handle issues and problems, knowing when and where to escalate complex issues
Possess the ability to be flexible and adaptable in a fast-paced, ever-changing work environment
Must have strong communication skills and the ability to work effectively within a team and individually
Proficiency or willingness to learn Microsoft tools (Excel, PowerPoint, Word, Forms, Publisher, SharePoint, etc.)
Possess the ability and desire to stay current on industry trends, tools, and techniques
3+ years' experience with learning technologies (Cornerstone LMS, Articulate, Camtasia, Captivate, Canva, etc.).
Experience with Monday.com or similar project management tools a plus
Experience creating microlearning content, eLearning modules, and operational process training strongly preferred.
Willingness and ability to stay current on learning technologies, instructional trends, and best practices in technical training.
ATD, SHRM, or other industry experience/certifications a plus
Additional Information
The position is remote and located within the U.S. Some flexibility in start and end times may be necessary to support global projects, programs, and initiatives
Minimal travel may be required, advanced notice will be provided
If you feel this opportunity could be the next step in your career, we encourage you to apply. This position will accept applications on an ongoing basis.
Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.
$90k-95k yearly Auto-Apply 18d ago
HRSC Coordinator Tier 2
Owens & Minor 4.6
Remote
At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 350+ facilities across the US and 22,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers-and their patients-are at the heart of what we do.
Our mission is to empower our customers to advance healthcare, and our success starts with our teammates.
Owens & Minor teammate benefits include:
Medical, dental, and vision insurance, available on first working day
401(k), eligibility after one year of service
Employee stock purchase plan
Tuition reimbursement
The HR Service Center Coordinator (Tier 2) is responsible for providing first-line HR support to our Owens and Minor family of current and former teammates. This includes, but is not limited to, responding to inquiries via identified contact channels, serving as a SME for Tier 2 support, managing cases within Salesforce, and overall providing a smooth experience for HRSC customers. This role will be knowledgeable across all HR specializations (HR Policies, Benefits, HRIS, etc.) and accurately resolve questions within defined SLAs.
The anticipated pay range for this role is as follows: : $65,000 - $70,000 annual. The actual compensation offered may vary based on job-related factors such as experience, skills, education, and location.
ESSENTIAL JOB FUNCTIONS:
Provide excellent and professional customer service via phone and email channels.
Act as Subject Matter Expert for Tier 2 Support.
Research and resolve all questions within a timely manner as defined by SLAs.
Determine root cause of issues and suggest process improvements.
Contribute to reporting and analytics of the HRSC.
Serve as a SME/resource for Tier 1 & 2 teammates.
Understand and successfully navigate HRIS systems including Workday and Salesforce.
Understand and clearly articulate and problem-solve HR policies, processes, and procedures.
Routinely contribute to improving HR services, processes, and procedures to increase HRSC customer experience and satisfaction.
Accurately process HR administrative tasks including but not limited to updating teammate data, supporting cyclical processes, etc.
SUPPLEMENTAL JOB FUNCTIONS:
Performs additional duties as directed.
Qualifications
REQUIRED EDUCATION & EXPERIENCE
Bachelor's degree preferred
2-3 years of experience working in HR Service Center or Customer Service
2-3 years of Human Resources experience
2-3 years of Workday experience
2-3 years of case management experience
Proficient in Microsoft Suite
PREFERRED EDUCATION & EXPERIENCE
HR Certification (PHR, SHRM, etc.)
KNOWLEDGE SKILLS & ABILITIES:
Highly detail-oriented and organized
Strong verbal and written communication skills
Excellent problem-solving skills
Excellent customer service skills
Strong organization skills
Ability to work autonomously, as part of a team as well as participate in team projects
Ability to multitask and work in a fast-paced, deadline-oriented environment
If you feel this opportunity could be the next step in your career, we encourage you to apply. This position will accept applications on an ongoing basis.
Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.
$65k-70k yearly Auto-Apply 34d ago
PRN - Physical Therapy Assistant
Good Samaritan 4.6
Remote
(These statements are intended to describe the essential functions and related requirements of persons assigned to this job. They are not intended as an exhaustive list of all job duties, responsibilities and requirements.)
Under the supervision of the Physical Therapist, provides treatment within the established plan of care to accomplish the established goals.
Exercises the skills, safeguards and professional conduct of a Physical Therapist Assistant.
Completes documentation of patient accurate FIM scores, treatment, progress and response to treatment as well as thorough weekly progress notes and discharge summaries within the designated time frames
Reports patient progress and changes in patient condition to the Physical Therapist in a timely manner to ensure high quality and safe outcomes.
Assists in discharge planning with other staff team members on the rehabilitation unit.
Maintains effective and timely communication with team staff members and physician on the rehabilitation unit ensuring high quality and safe outcomes.
Contributes to a high performance work environment by seeking educational resources that enhance and maintain current knowledge and skills.
Participate and completes other duties and special projects/ committees as assigned.
Secondary Job Duties That May be Reassigned:
Assist in orienting staff members.
Supervise PTA clinical students, teen volunteers and shadow students.
Assist with departmental Performance Improvement Program and designated committees.
Maintain adequate supplies, assist in keeping department clean and ready for patient treatment.
Attend appropriate patient care conferences or meetings.
Assist in transportation of patients and preparation for treatment.
Provide staff inservices as requested.
Job Specifications:
Education: Graduate from an accredited physical therapy assistant program. State licensure.
Experience: Clinical experience from physical therapist assistant program.
$45k-79k yearly est. Auto-Apply 60d+ ago
Director, Regional HR
U.S. Renal Care, Inc. 4.7
Phoenix, AZ jobs
The Regional Human Resources Director provides strategic guidance and support to leadership in designated geographic regions regarding best practices on key HR functions including employee relations, affirmative action, employment law compliance, performance management, policy implementation, compensation, succession planning, change management, retention, talent development and conflict resolution. Leads and delivers high quality HR services to all levels of employees.
This is a remote position with travel to clinics. Candidates should reside in the Salt Lake City, UT, Denver, CO or Phoenix, AZ area.
Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned.
Objectively and effectively manage and investigate highly sensitive and complex employee relations issues and provide recommendations for resolution to Leadership.
Align HR strategy with business goals; perform as internal consultant to leaders on organizational effectiveness and emerging HR initiatives.
Serve as a seasoned change agent with proven ability to drive and influence strong and seasoned business leaders and implement improvements.
Build strong working relationships with leadership, management and employees through proactive, thorough and timely response and resolution to all employee relations concerns.
Collaborate with and engage with HR subject matter experts including Compensation, Training, Recruiting to execute on strategic plans for assigned business areas.
Facilitate meetings, develop and present training programs on HR Related topics as needed.
Oversee the performance management process and provide managers with appropriate guidance on documentation, coaching, and performance improvement plans.
Provide policy guidance and interpretation of state specific and Federal labor law.
Uphold management goals of corporation by leading staff in team concepts and promoting a team effort.
Maintain effective personnel management and employee relations, including evaluating the performance of all personnel; approving and submitting all hours worked and counseling and disciplining employees.
May recruit, train, develop, and supervise personnel.
$73k-112k yearly est. 18h ago
Diabetes Outside Sales Specialist, Austin, TX
Owens & Minor 4.6
Remote
At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 350+ facilities across the US and 22,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers-and their patients-are at the heart of what we do.
Our mission is to empower our customers to advance healthcare, and our success starts with our teammates.
Owens & Minor teammate benefits include:
Medical, dental, and vision insurance, available on first working day
401(k), eligibility after one year of service
Employee stock purchase plan
Tuition reimbursement
At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 350+ facilities across the US and 22,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers-and their patients-are at the heart of what we do.
Our mission is to empower our customers to advance healthcare, and our success starts with our teammates.
Owens & Minor teammate benefits include:
Medical, dental, and vision insurance, available on first working day
401(k), eligibility after one year of service
Employee stock purchase plan
Tuition reimbursement
At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 350+ facilities across the US and 22,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers-and their patients-are at the heart of what we do.
Our mission is to empower our customers to advance healthcare, and our success starts with our teammates.
Owens & Minor teammate benefits include:
Medical, dental, and vision insurance, available on first working day
401(k), eligibility after one year of service
Employee stock purchase plan
Tuition reimbursement
The anticipated base salary range for this position is $75-80K/year with uncapped commission. The actual compensation offered may vary based on job related factors such as experience, skills, education, and location.
Byram Healthcare's Diabetes portfolio is experiencing tremendous growth and is searching for talented individuals to join their team. The Diabetes Outside Sales Specialist is responsible for selling a full range of Continuous Glucose Monitors (CGM's), insulin pumps, and supplies.
Responsibilities include but not limited to:
Conduct effective sales calls with targeted call points (e.g., Endocrinology, Primary Care and Internal Medicine)
Partner with Regional Sales Manager to establish strategic sales plans that encompass all referral sources in the assigned territory.
Identify & develop relationships with key customers to drive sales growth of Byram Healthcare's service offerings.
Maintain the highest level of customer satisfaction by resolving and following up on all customer concerns in a timely manner.
Build positive customer experiences by engaging in active dialogue which includes the ability to explain reimbursement requirements, services, and necessary documentation.
Arrange & conduct in-services.
Analyze impact of managed care in the territory and its effect on prescribing decisions and modify sales and promotion strategies as needed.
Represent Byram Healthcare at local, regional, and national trade shows and diabetes exhibits to promote Byram's services to a broad diabetes community.
Minimum Requirements:
A minimum of two (2) years' experience SELLING IN THE HEALTHCARE SPACE REQUIRED
Bachelor's degree preferred; two (2) years applicable work experience will be considered in lieu of a bachelor's degree.
Demonstrable success in previous employment indicated by high level of sales performance.
Outside sales experience REQUIRED.
A valid state driver's license, automobile insurance, and satisfactory driving record is required.
Must reside in the geographic location of assigned territory.
If you feel this opportunity could be the next step in your career, we encourage you to apply. This position will accept applications on an ongoing basis.
Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.
If you feel this opportunity could be the next step in your career, we encourage you to apply. This position will accept applications on an ongoing basis.
Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.
$75k-80k yearly Auto-Apply 4d ago
Medical Coding Auditor
St. Luke's Hospital of Chesterfield Mo 4.6
Chesterfield, MO jobs
Job Posting We are dedicated to providing exceptional care to every patient, every time. St. Luke's Hospital is a value-driven award-winning health system that has been nationally recognized for its unmatched service and quality of patient care. Using talents and resources responsibly, we provide high quality, safe care with compassion, professional excellence, and respect for each other and those we serve. Committed to values of human dignity, compassion, justice, excellence, and stewardship St. Luke's Hospital for over a decade has been recognized for "Outstanding Patient Experience" by HealthGrades.
Position Summary:
Performs data quality reviews on patient records to validate coding appropriateness, missed secondary diagnoses and procedures, and ensures compliance with all coding related regulatory mandates and reporting requirements. Monitors Medicare and other payer bulletins and manuals and reviews the current OIG Work Plans for coding risk areas. Responsible for promoting teamwork with all members of the healthcare team. Performs all duties in a manner consistent with St. Luke's mission and values. This position is 40hrs/week and 100% remote.
Education, Experience, & Licensing Requirements:
Education: Associate degree in Health Services
Experience: 5 years of production coding experience or 5 years coding auditing experience. ICD-10-CM (including coding conventions and guidelines), CPT-4 (including coding conventions and guidelines), HCPCS, NCCI edits, and APC experience. Cerner and 3M/Solventum experience.
Licensure: RHIA, RHIT, or CCS certification
Benefits for a Better You:
* Day one benefits package
* Pension Plan & 401K
* Competitive compensation
* FSA & HSA options
* PTO programs available
* Education Assistance
Why You Belong Here:
You matter. We could not achieve our mission daily without the hands of our team. Our culture and compassion for our patients and team is a distinct reflection of our dynamic workforce. Each team member is focused on being part of something much bigger than themselves. Join our St. Luke's family to be a part of making life better for our patients, their families, and one another.
$44k-65k yearly est. Auto-Apply 60d+ ago
Desktop Support Analyst, End User Experience- MAC experience
Owens & Minor 4.6
Remote
At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 350+ facilities across the US and 22,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers-and their patients-are at the heart of what we do.
Our mission is to empower our customers to advance healthcare, and our success starts with our teammates.
Owens & Minor teammate benefits include:
Medical, dental, and vision insurance, available on first working day
401(k), eligibility after one year of service
Employee stock purchase plan
Tuition reimbursement
The anticipated salary range for this position is $70,000 - $80,000 yr./. The actual compensation offered may vary based on job related factors such as experience, skills, education and location.
POSITION SUMMARY
Desktop Support Analyst within the Owens & Minor Global IT End User Experience Team. Provides technical support and troubleshooting for endpoint devices, including MacOS, Windows 10 & 11 laptops and desktops. Ensures timely resolution of issues to maintain operational efficiency and user satisfaction. As a key member of the End User Experience Team, collaborates with IT leadership to implement and uphold Owens & Minor's IT strategy, aligning with the overall business objectives. This position will primarily support US-based teammates and will align with typical continental US work hours, however this role will interact and collaborate with a larger global team.
ESSENTIAL JOB FUNCTIONS:
Support the Mission and Vision: Supports the mission and vision of Owens & Minor's Global Infrastructure Delivery Excellence organization, fostering a business-oriented culture and mindset driven by continual service improvement techniques.
Provide Technical Support: Answer and resolve endpoint migration-related requests/incidents over the phone, Teams, remotely, or in-person efficiently and professionally as part of a global Desktop Support Team.
Diagnose and Troubleshoot Issues: Offer Level One to Level Three solutions by diagnosing hardware, software, printing, and network connectivity issues, including LAN, WAN, WLAN, and VPN access in a MacOS, Windows 10/11 and Microsoft Office 365 environment.
Configure Endpoint Devices: Configure endpoint hardware/software, including desktops and laptops, ensuring proper setup and functionality.
Manage Incident Resolution: Proficiently manage the resolution of inbound requests and/or incidents, balancing the need for customer service and issue resolution.
Communicate Technical Concepts: Effectively translate moderately complex technical concepts into easy-to-understand language to assist non-technically oriented customers.
Record Interactions: Record all interactions with customers in an incident management tracking tool (ServiceNow) to ensure accurate documentation and tracking of issues.
Install and Update Software: Oversee the installation and update of computer software on end-user computers as needed.
Respond Timely: Respond to requests in a timely manner to ensure minimal disruption to end-user productivity within expected SLAs.
Collaborate with Teams: Coordinate and escalate issues to other teams as needed, providing feedback to ensure an excellent customer service experience.
Stay Informed: Stay abreast of new technologies and platforms, providing recommendations on emerging technologies that should be considered within the EUX Endpoint Lifecycle Management.
Support Special Projects: Provide support on special projects and initiatives as business needs evolve, such as Windows 10 to Windows 11 migration.
Maintain Best Practices: Collaboratively establish, update, and maintain best practices for the entire end-user endpoint lifecycle support process.
Provide input on training programs designed to educate our computer users about basic computer use and specialized applications.
SUPPLEMENTAL JOB FUNCTIONS:
Performs additional duties as directed.
Qualifications
EDUCATION & EXPERIENCE:
Associate's Degree in Computer Science, Information Systems, or related field of study, or equivalent work experience
Minimum of 2-3 years of experience in IT support roles, specifically in desktop support or helpdesk environments
Experience with MacOS, preferably how they interact with an enterprise environment such as Active Directory and Intune
Recent demonstrated experience with management of MacOS-based devices using platforms such as Intune, Jamf and/or Addigy
Experience with Windows 10/11 operating systems and Microsoft Office 365.
Familiarity with endpoint device management, including installations, upgrades, and troubleshooting.
Experience with incident management tools, such as ServiceNow, is preferred.
Strong customer service skills and the ability to communicate technical concepts to non-technical users.
KNOWLEDGE SKILLS & ABILITIES:
Technical Proficiency: Strong knowledge of MacOS, Windows 10/11 operating systems, Microsoft Office 365, and endpoint device management.
Problem-Solving Skills: Excellent troubleshooting skills for hardware, software, and network connectivity issues.
Customer Service Orientation: Strong customer service skills with the ability to communicate effectively with non-technical users.
Communication Skills: Ability to explain technical concepts (both verbally and written) in simple terms and document interactions accurately in incident management tools like ServiceNow.
Time Management: Ability to manage multiple tasks and prioritize effectively to ensure timely resolution of issues.
Team Collaboration: Ability to work collaboratively with other IT teams and escalate issues when necessary to ensure a seamless support experience.
Adaptability: Willingness to stay updated with new technologies and adapt to changing business needs.
Attention to Detail: Meticulous in following procedures and documenting support activities to ensure consistency and reliability.
Analytical Thinking: Ability to analyze and diagnose issues systematically to find effective solutions.
Professionalism: Maintain a professional demeanor and build positive relationships with end-users and team members.
ADDITIONAL REQUIREMENTS:
Ability to travel up to 10%; may include international travel
If you feel this opportunity could be the next step in your career, we encourage you to apply. This position will accept applications on an ongoing basis.
Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.
$70k-80k yearly Auto-Apply 60d+ ago
Senior Trade Compliance Analyst
Owens & Minor 4.6
Remote
At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 350+ facilities across the US and 22,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers-and their patients-are at the heart of what we do.
Our mission is to empower our customers to advance healthcare, and our success starts with our teammates.
Owens & Minor teammate benefits include:
Medical, dental, and vision insurance, available on first working day
401(k), eligibility after one year of service
Employee stock purchase plan
Tuition reimbursement
Job Description - The Trade Compliance Coordinator ensures compliant and efficient movement of goods across borders, with a focus on Honduras and U.S. regulatory requirements. This role manages classification, documentation, broker engagement, and regulatory filings-especially for U.S. FDA‑regulated products (including medical devices and device listing)-and CBP compliance. The coordinator partners cross‑functionally with Supply Chain, Logistics, Quality/Regulatory, and Commercial teams to reduce risk, cycle time, and landed cost while maintaining robust controls.
The anticipated pay range for this role is as follows: $115k-130k annually. The actual compensation offered may vary based on job related factors such as experience, skills, education and location.
Core Responsibilities -
1) U.S. Import & Regulatory Compliance (CBP & FDA)
Prepare, review, and approve import documentation (commercial invoices, packing lists, COO, certificates, SDS, and device documentation) to ensure CBP compliance (19 CFR).
Maintain compliant HTS classification; validate duty/tax impacts, PGA flags (FDA, EPA, etc.), and country of origin determinations.
Coordinate with customs brokers on entry filing accuracy (including FDA Affirmations of Compliance, product codes, intended use codes, and device listing numbers).
Support FDA regulatory activities for medical devices (e.g., establishment registration, device listing updates, proprietary names, and owner/operator linkages under 21 CFR Part 807).
Manage admissibility issues (e.g., line holds, exams, detentions) and assist with responses to CBP/FDA inquiries.
Monitor changes in U.S. tariff schedules, rulings, and guidance impacting product portfolios.
2) LATAM Trade Compliance (Honduras priority)
Ensure documentation and procedures align with Central American customs framework (e.g., CAUCA/RECAUCA) and national requirements (e.g., Aduanas Honduras / SAR).
Coordinate import/export operations with LATAM brokers and forwarders; validate local tariff classification, valuation, origin, and licensing/permitting requirements.
Support free trade agreements and preferential origin claims where applicable (e.g., DR‑CAFTA rules of origin and certificates).
Track LATAM regulatory nuances (e.g., health authority registrations where required, labeling, Spanish‑language documentation).
Resolve clearance issues, discrepancies, and post‑entry corrections; maintain audit‑ready records per local retention requirements.
3) Product & Master Data Governance
Maintain accurate product master data for HTS, ECCN (as applicable), unit of measure, COO, valuation notes, and regulatory flags in ERP/TMS.
Coordinate SKU onboarding and attribute changes with Product Management, Quality/Regulatory, and IT.
4) Internal Controls, Audits & Training
Administer SOPs/work instructions for import/export processes, broker management, record‑keeping, and regulatory filings.
Conduct internal file reviews and broker audits; remediate gaps and implement preventive controls.
Deliver training to operations/warehouse/customer service teams on documentation accuracy, incoterms, and customs/FDA requirements.
5) Continuous Improvement & Metrics
Drive cycle‑time reduction for customs clearance and FDA admissibility.
Implement data‑driven improvements (e.g., standard templates, document automation, and dashboards).
Report KPIs (see below), analyze trends, and lead corrective actions.
Qualifying Experience -
3-5+ years in import/export and trade compliance, with hands‑on experience in LATAM (preferably Honduras) and U.S. CBP/FDA processes.
Demonstrated proficiency with:
HTS classification (U.S. and LATAM), COO, valuation.
CBP entry processes, broker management, and PGA coordination.
FDA medical device requirements: product codes, intended use codes, Affirmations of Compliance, device listing and establishment registration (21 CFR Part 807).
Experience with DR‑CAFTA or other preferential origin frameworks in Central America.
Strong ERP/TMS familiarity (SAP, Oracle, or similar) and document control discipline.
Language: English; Spanish a Plus, bit not essential.
Excellent attention to detail, organization, and stakeholder communication.
Preferred Qualifications -
Bachelor's degree in engineering, international business, Supply Chain Management, or other Supply Chain related discipline with strong preference to advanced degrees in relevant discipline or equivalent experience Trade compliance certifications (e.g., CTCS, L2/CCO), or customs broker/brokerage experience.
Prior work with ANVISA/COFEPRIS/INVIMA or other LATAM health authorities (as applicable to the product portfolio).
Knowledge of EAR/ITAR basics, export screening, and denied party checks.
Familiarity with CAUCA/RECAUCA frameworks and Honduran customs procedures.
Experience creating SOPs, running audits, and leading corrective actions.
Core Competencies -
Regulatory Accuracy: Applies regulations correctly (FDA/CBP/LATAM) to prevent holds, penalties, or misclassification.
Problem Solving: Navigates clearance obstacles and reconciles data discrepancies quickly.
Stakeholder Management: Balances compliance with commercial urgency across regions and functions.
Data Discipline: Maintains clean master data; uses metrics to drive improvement.
Ownership & Urgency: Proactively identifies risks, escalates appropriately, and delivers results under time constraints.
Key Performance Indicators (KPIs)-
Clearance Cycle Time: Average time from arrival to release (U.S. & Honduras).
Entry Accuracy: % entries without CBP/FDA/health authority amendments.
Classification Accuracy: % of SKUs with validated HTS/ECCN and current regulatory flags.
Hold/Detention Rate: Rate of FDA/CBP/LATAM customs holds per 100 entries.
Audit Findings: Number and severity; corrective action closure time.
Cost Metrics: Broker/freight customs costs vs. baseline; duty optimization achieved.
Training Coverage: % of relevant staff trained; training effectiveness feedback.
Tools & Systems -
ERP/TMS (e.g., SAP, Oracle, BluJay/Allyn, etc.)
Broker portals and ABI/ACE reporting (read‑only dashboards where available)
FDA systems for device registration/listing (e.g., FURLS)
Document management and compliance trackers (SharePoint, Teams, Power BI)
#LI-ST1
If you feel this opportunity could be the next step in your career, we encourage you to apply. This position will accept applications on an ongoing basis.
Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.
$115k-130k yearly Auto-Apply 7d ago
COLLECTIONS REP
Owens & Minor 4.6
Tallahassee, FL jobs
At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 350+ facilities across the US and 22,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers-and their patients-are at the heart of what we do.
Our mission is to empower our customers to advance healthcare, and our success starts with our teammates.
Owens & Minor teammate benefits include:
Medical, dental, and vision insurance, available on first working day
401(k), eligibility after one year of service
Employee stock purchase plan
Tuition reimbursement
The anticipated salary range for this position is $14.34 - $15.33 USD hourly. The actual compensation offered may vary based on job related factors such as experience, skills, education and location.
JOB SUMMARY
The collections representative follows-up with insurance companies to resolve unpaid claims.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Researches any overdue account balance that is fully or partially unpaid and follows up by mail and/or phone to insurance carriers or customers on delinquent payments.
Reviews unpaid and underpaid claims. Resubmits or appeals as necessary.
Verifies payment information adjustments to supervisor.
Coordinates collection activities for delinquent accounts by preparing information for external collection agencies or attorneys.
Complies with the Fair Debt Collector Practices Act (FDCPA).
Responds to customer inquiries regarding account status.
Researches customer's accounts thoroughly and documents appropriately.
Resolves discrepancies and prepares adjustments and refunds as necessary.
Ensures that all information regarding collection activity of account is entered accurately into the billing system.
Brings recurring issues to the attention of the department supervisor.
Initiates payments and resubmits bills as necessary.
Pursues patient for payment obligations when insurance defaults as permitted by law or contractual relationships.
Report to work punctually at assigned starting time, and have reliable, consistent attendance
Performs other duties as required.
MINIMUM REQUIRED QUALIFICATIONS
Education and/or Experience
High school diploma is required.
One year of related experience is required.
Certificates, Licenses, Registrations or Professional Designations
N/A
SKILLS, KNOWLEDGE AND ABILITIES
Business Acumen
Problem Solving/Analysis
Communication Proficiency
Personal Effectiveness/Credibility
Computer Skills
Basic skills in Word and Excel
Language Skills
English (reading, writing, verbal).
Mathematical Skills
Basic level mathematical proficiency, with a strong ability to understand, interpret and develop spreadsheet data.
Other Skills
PHYSICAL DEMANDS
This is a stationary position that requires frequent sitting or standing, repetitive wrist motions, grasping, speaking, listening, close vision, color vision, and the ability to adjust focus. It also may require occasional lifting, carrying, walking, climbing, kneeling, bending/stooping, twisting, pulling/pushing, walking, bending, stooping, and reaching above the shoulder. Employees in this position must be physically able to efficiently perform the essential functions of the position. Reasonable accommodations will be provided to assist or enable qualified individuals with disabilities to perform the essential functions of the position, upon request.
WORK ENVIRONMENT
Work is performed in an office setting with exposure to moderate noise.
TRAVEL
Occasional travel as required.
OTHER INFORMATION
The essential duties and responsibilities, physical requirements, and work environment described above are representative of those typically required for this position but may vary depending on staffing and business needs at specific locations. The inclusion or omission of a specific duty or physical requirement is, therefore, not determinative of whether that function is essential to a specific individual's position.
PLEASE NOTE: This is a remote position which is US-based. This role requires individuals to physically reside and work within the United States. Company systems and equipment are monitored for security and other purposes and removal of Company equipment outside of the United States is not permitted without prior authorization.
If you feel this opportunity could be the next step in your career, we encourage you to apply.
Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.