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Day manager skills for your resume and career

Updated January 8, 2025

3 min read

Quoted experts

Dr. Timothy Edwards,

Nina Woodard

Below we've compiled a list of the most critical day manager skills. We ranked the top skills for day managers based on the percentage of resumes they appeared on. For example, 26.2% of day manager resumes contained pet as a skill. Continue reading to find out what skills a day manager needs to be successful in the workplace.

15 day manager skills for your resume and career

1. PET

Here's how day managers use pet:

Trained and oversaw cashiers and pet care associates in order to meet customer needs Maintained store cleanliness and organization.

2. CPR

Cardiopulmonary resuscitation or CPR is a medical procedure that involves chest compression to help a patient breathe. This artificial ventilation helps in keeping the brain function in place and regulates blood throughout the body. CPR is a lifesaving procedure that is used in emergencies.

Here's how day managers use cpr:

Addressed and managed crisis situations, as well as performing CPR and First Aid duties.
Certified in First Aid, CPR, Blood Borne Pathogens and Fire Safety, OSHA & HIPPA trained.

3. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how day managers use customer service:

Provided excellent customer service to guarantee customer satisfaction which ultimately resulted in repeat business.
Worked as a customer service liaison with customers to ensure satisfactory customer satisfaction.

4. Safety Standards

Here's how day managers use safety standards:

Ensured that health and safety standards and local liquor regulations are obeyed
Wired electrical boxes, installed, troubleshot, repaired and maintained production and facility equipment in compliance with company safety standards

5. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how day managers use payroll:

Balanced monthly budgets and calculated biweekly payroll.
General office duties - personnel records, filing, and maintaining electronic records, including time cards, and payroll.

6. Bank Deposits

Any money that a customer chooses to leave with their bank account is a deposit. Deposits can vary in amounts and different banks have limits on the deposits their customers can have as a minimum. Banks charge customers for deposits especially when a teller is used by the customer to deposit money into their account.

Here's how day managers use bank deposits:

Cash handling experience including preparing bank deposits.
Received payments of cash, debit, and credit, issued receipts, and performed bank deposits.

7. Staff Management

Here's how day managers use staff management:

Provided staff management and training.

8. Developmental Disabilities

Here's how day managers use developmental disabilities:

Worked with Individuals with developmental disabilities.
Filled in during staff absences and staff time off, working with individuals with developmental disabilities to achieve their daily goals.

9. Food Preparation

Here's how day managers use food preparation:

Managed and assisted in food preparation and inventory control.
Managed day to day restaurant operations, including food preparation, handling and cooking.

10. Financial Transactions

The type of agreement held between two parties (buyer and seller) regarding an exchange of funds for an asset, is termed as a financial transaction. The financial transaction is the exchange of products, services, cash or credit, information, and other things of value among two separate entities for a common goal.

Here's how day managers use financial transactions:

Reviewed financial transactions and monitored budgets to effectuate efficient operation and budget adherence.
Manage operations, communicate with customers, financial transactions, organization

11. Inventory Control

Here's how day managers use inventory control:

Handled inventory control and ordered products with distributors.
Inventory control of all incoming merchandise, including but not limited to scanning, dedicating and tracking location while on premises.

12. Bartending

Here's how day managers use bartending:

Certified Bartender by Academy of Bartending accredited By Michigan Dept.
Managed bar which included stocking, inventory, Sign for deliveries, counting out cash tills, cleaning, and bartending.

13. Customer Complaints

Here's how day managers use customer complaints:

Run shifts, train new hires, resolve customer complaints, and manage money.
Resolve customer complaints, answer phone calls, complete and file appropriate paperwork

14. Quality Service

Here's how day managers use quality service:

Specialize in quality service, productivity and team management.
Provided customers with quality service and pleasant experience to ensure their business.

15. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how day managers use pos:

Trained new wait staff and bartender staff on POS system and education courses for menu items and work duties.
Maintained POS system and trained employees and owner in all aspects of POS system's usage.

What skills help Day Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on day manager resumes?

Dr. Timothy Edwards

Professor, Interim Director, University of Arkansas at Little Rock

Writing and research skills. Analytical and critical thinking skills. Technical skills such as web design, graphic design, audio and video production skills. Employers are interested in potential employees knowledge, intelligence and skills.

What day manager skills would you recommend for someone trying to advance their career?

Nina Woodard

Senior Career Development Specialist, Belmont University

For entertainment, digital marketing and content creation skills are critical. Even if a role isn't specifically connected to digital marketing, social media is almost always involved in most entry-level roles. We strongly encourage students and recent graduates to learn basic graphic design platforms, video editing and audio editing. Learning how to maximize impact on social media platforms such as YouTube, Instagram or TikTok is also a worthy investment of time. There's a wide range of self-paced training resources online, many available for free or at reduced costs for students.

What type of skills will young day managers need?

Craig Nathanson Ph.D.

Adjunct Lecturer, Sonoma State University

I see the essential human skills gaining importance to build a new post-covid work life. These include creativity, leading and working in teams, writing, speaking, being self-aware, and lowering bias and networking; career branding as critical areas for graduates to focus on now.

Do you want to know more?

List of day manager skills to add to your resume

The most important skills for a day manager resume and required skills for a day manager to have include:

PET
CPR
Customer Service
Safety Standards
Payroll
Bank Deposits
Staff Management
Developmental Disabilities
Food Preparation
Financial Transactions
Inventory Control
Bartending
Customer Complaints

Quality Service
POS
Direct Care
Cash Drawers
Ice Cream
Customer Relations
Food Service
Guest Satisfaction
Vendor Relations
Inventory Management
Food Quality
Front Desk
Daily Sales

Food Orders
PowerPoint
Facebook
Sales Floor
Cash Control
Sales Reports
Employee Scheduling
ISP
A/P
Store Operations
Credit Card Transactions

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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