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Top Day Manager Skills

Below we've compiled a list of the most important skills for a day manager. We ranked the top skills based on the percentage of day manager resumes they appeared on. For example, 11.9% of day manager resumes contained cpr as a skill. Let's find out what skills a day manager actually needs in order to be successful in the workplace.

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The six most common skills found on Day Manager resumes in 2020. Read below to see the full list.

1. CPR

high Demand

Cardiopulmonary resuscitation or CPR is a medical procedure that involves chest compression to help a patient breathe. This artificial ventilation helps in keeping the brain function in place and regulates blood throughout the body. CPR is a lifesaving procedure that is used in emergencies.

Here's how CPR is used in Day Manager jobs:
  • Supervised and implemented monthly training CPR in-services.
  • Certified in CPR, and med passing in a CBRF, and has completed 36 hours of extra training/education.
  • Developed And distributed First Aid/CPR booklet and Drivers Education Booklet for New England Telephone Company.
  • Certified CPR, Certified to pass medicine to clients.
  • Conducted CPR for staff as a licensed CPR Educator.
  • Received CPR, Rescue Breathing and First Aid certification for eight consecutive years.

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2. Customer Service

high Demand

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how Customer Service is used in Day Manager jobs:
  • Provided excellent customer service to guarantee customer satisfaction which ultimately resulted in repeat business.
  • Worked as a customer service liaison with customers to ensure satisfactory customer satisfaction.
  • Practiced exemplary customer service through friendly interaction and quickly filling orders.
  • Created additional events that improved customer service and attendance.
  • Maintained client retention by employing exceptional customer services skills.
  • Developed loyal clientele by providing respectable customer service.
  • Guaranteed customer service, thereby increasing membership renewals
  • Handled any and all customer service inquiries/complaints.
  • Motivated and maintained good customer service.
  • General store operations: Opening the store, customer service, some ordering duties, waste management and food cost control.
  • Prepare rental contracts, manage customer payments, balance daily funds, make deposits, and provide customer service.
  • Assisted store owner in all aspects of customer service, order processing, sales and distribution of company products.
  • Handle accounts payable/receivable - In charge of ordering/inventory - Execute excellent customer service in an effort to gain/retain clients
  • Open the store in the absence of store owner* Supported store operations and procedures* Model excellent customer service skills
  • Oversee wait staff, their customer service skills, food and beverage s, helped build ticket sales.
  • Ensured smooth running of all day to day operations with emphasis on cleanliness, customer service, and consistency
  • Provide customer service; Serve customers; Clean machines and manage deliveries; Fulfill special orders.
  • Placed outgoing calls to vendors for goods and services, answered incoming calls for customer service.
  • Handled any customer service issue, kept track of the cash drawer, and delegated jobs.
  • Open restaurant, cook, waitress, money handling, customer service, end of shift check-out

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3. Daily Operations

high Demand

Day-to-day operations or daily operations are the routine activities within a business setting, that are directed towards generating ample revenue to generate profit that eventually helps in increasing the value of a company or an organization.

Here's how Daily Operations is used in Day Manager jobs:
  • Scheduled staff and assigned daily operational responsibilities.
  • Supervised entire daily operation of restaurant.
  • Oversee the daily operations of the restaurant and work shifts as a server and hostess as well.
  • Supervised all Coast Guard station personnel to meet daily operational goals.
  • Executed daily operations of storage and shipment of mass storage devices.
  • Managed daily operations for custodial work at OSU 12 Residential Halls.
  • Maintained daily operations to meet and exceed owner's expectations.
  • Managed daily operations when owner was not in building.
  • Delegated daily operations within a team of 10 individuals.
  • Assisted in managing daily operations of a restaurant.
  • Oversee daily operations of business and food preparation.
  • Manage daily operations for Pre-op, PACU, Endoscopy and PAT
  • Control of daily operation of the store WAL-MART- Midlothian, Virginia
  • Managed store during daily operation Opened and closed Counted till at close of business Managed and trained staff
  • Bartended and waitressed in fast paced environment * Assisted the owner in daily operations * Established excellent customer and supplier relationships

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4. Safety Standards

high Demand

Here's how Safety Standards is used in Day Manager jobs:
  • Ensured that health and safety standards and local liquor regulations are obeyed
  • Wired electrical boxes, installed, troubleshot, repaired and maintained production and facility equipment in compliance with company safety standards
  • Assembled and delivered customer orders quickly and efficiently while following all preparation, health and safety standards/guidelines.
  • Planned efficient parking strategies designed to limit customer inconvenience while also adhering to vehicle/parking lot safety standards.
  • Maintain quality and safety standards by researching exception reports and conducting safety audits.
  • Monitor and enforce company and departmental sanitary and food safety standards.

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5. Staff Members

high Demand

Here's how Staff Members is used in Day Manager jobs:
  • Trained in all new staff members, updated employee files, and did face to face reviews and interviews with employees.
  • Reduced the cost of vendor support cost by training current staff members, and helping staff achieve Certification.
  • Mentor staff members, assist staff members in further development IT skill set.
  • Supervised 13 staff members in a day program for individuals with disabilities.
  • Train and provide staff supervision for up to 30 staff members.
  • Trained new servers and worked cooperatively with fellow staff members.

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6. Payroll

high Demand

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how Payroll is used in Day Manager jobs:
  • Balanced monthly budgets and calculated biweekly payroll.
  • General office duties - personnel records, filing, and maintaining electronic records, including time cards, and payroll.
  • Manage all aspect of store operation including hiring, cash management, inventory, payroll, product ordering.
  • Administered financial paperwork and reported payroll for artists, employees, band entities, and work for hires.
  • Maintained all records for all personnel, galley and housekeeping equipment, work schedules and payroll.
  • Completed accurate payroll sheet every 2 weeks, and scheduled staff based on participants' needs.
  • Reported payroll hours, created employee schedules, accounts payable, and accounts receivable.
  • Maintained appropriate payroll records to ensure accurate paychecks and billing to the client.
  • Record register transactions, bartender over/shorts, and computed departmental payroll hours.
  • Completed bi-weekly payroll, adding employees hours and credit card tips.
  • Processed orders, accounts payable, payroll, and maintained inventory.
  • Directed and coordinated pricing, sales, inventory and payroll.
  • Handle all billing; payments, reimbursements and payroll.
  • Handled money, bank transactions, payroll and inventories.
  • Complete daily schedules, manager budgets and payroll.
  • Oversee payroll submission for Surface Lots Division.
  • Monitored food, bar and payroll costs.
  • Assist with payroll and labor forecasting.
  • Maintained weekly schedules and payroll.
  • Recorded payroll for 25 employees.

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7. Staff Meetings

high Demand

Those meetings that are attended by the staff members or employees of an organization are called staff meetings. The motive of a staff meeting is to give updates, make announcements, share feedback and information. Staff meetings are an effective way to promote teamwork and a friendly working environment.

Here's how Staff Meetings is used in Day Manager jobs:
  • Organize and lead regular staff meetings.
  • Attend staff meetings, and ISP meeting.
  • Conducted staff meetings in which metric reports were delivered and discussed including researching and explaining areas of opportunity.
  • Prepared statistical summary reports for Medical Staff meetings.
  • Attended regularly scheduled staff meetings.
  • Hired and trained new employees then also plan staff meeting, reviews and scheduling.

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8. Intellectual Disabilities

high Demand

Here's how Intellectual Disabilities is used in Day Manager jobs:
  • Assist individuals with physical and intellectual disabilities with goals and objectives.

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9. Bank Deposits

high Demand

Here's how Bank Deposits is used in Day Manager jobs:
  • Cash handling experience including preparing bank deposits.
  • Received payments of cash, debit, and credit, issued receipts, and performed bank deposits.
  • Delegated tasks to floor staff and managed cash registers and bank deposits.
  • Managed employee scheduling, controlled labor costs and made daily bank deposits.
  • Closed out registers at end of shift and made daily bank deposits.
  • Cash requisition, bank deposits and credit card transactions.
  • Balanced profits and prepared bank deposits daily.
  • Prepare and deliver bank deposits nightly.
  • Count Money and make bank deposits.
  • Bank Deposits Maintained strong pleasant relationships with customers and vendors.
  • Opened and Closed Trainer Bank Deposits Inventory

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10. Staff Management

high Demand

Here's how Staff Management is used in Day Manager jobs:
  • Provided staff management and training.

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11. Food Preparation

high Demand

Here's how Food Preparation is used in Day Manager jobs:
  • Managed and assisted in food preparation and inventory control.
  • Managed day to day restaurant operations, including food preparation, handling and cooking.
  • Trained workers in food preparation, safety and sanitation procedures.
  • Cleaned food preparation areas, cooking surfaces, and utensils
  • Supervised food preparation and provided daily supervision to food personnel to ensure compliance with Serve-Safe guidelines and Department of Health regulations.
  • Ensured property security, and food preparation/safety measures were completed upon opening and closing.

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12. Regular Basis

average Demand

A regular basis job is a permanent job in which a worker or an employee gets salary every month with regular increments. Along with regular salary, the worker also gets medical health care, holidays, and other facilities from the company.

Here's how Regular Basis is used in Day Manager jobs:
  • Communicate with sales representatives on a regular basis to determine sales lead quality and associated converted opportunities.
  • Ensured proper utilization of fund allocations and provided status reports on a regular basis.
  • Communicated operational Issues and changes to supervisor on regular basis.
  • Issue guidelines and directives to the staff on a regular basis and ensure that the guidelines and rules are properly followed.
  • Prepare and cook foods of all types, either on a regular basis or for special guests or functions.
  • Communicate project status report to client project team and project stake holders on a regular basis.

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13. Safe Environment

average Demand

Here's how Safe Environment is used in Day Manager jobs:
  • Ensured children of Fitness center were under the best care and had a clean safe environment
  • Created policies, systems, and workflows that ensured a safe environment for dogs, employees, and customers.
  • Certified forklift operator * Maintained a clean and safe environment.
  • Operated and maintained a interactive yet safe environment for mentally disabled adults with a wide range of disabilities.
  • employed Responsibilities: Order Bar supplies Take payments Maintain clean and safe environment
  • Provided great customer service to tenants and created a safe environment within the limitations of maintaining personal safety and job description guidelines

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14. Financial Transactions

average Demand

The type of agreement held between two parties (buyer and seller) regarding an exchange of funds for an asset, is termed as a financial transaction. The financial transaction is the exchange of products, services, cash or credit, information, and other things of value among two separate entities for a common goal.

Here's how Financial Transactions is used in Day Manager jobs:
  • Reviewed financial transactions and monitored budgets to effectuate efficient operation and budget adherence.
  • Manage operations, communicate with customers, financial transactions, organization
  • Managed cashier drawers and actively recorded financial transactions and changes through shift.
  • Performed location financial transactions, including shift cash outs, monetary transfer transactions and daily location financial statements.
  • Ensured optimum occupancy and verified and balanced entries and records of financial transactions.
  • Ensured accurate financial transactions during shift.

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15. Daily Activities

average Demand

Any activity that you perform every day is called daily activities. Such acts are a part of a routine that helps in maintaining stress levels and improving mental health. Scheduling daily activities beforehand gives a sense of control, improves focus, and increases productivity.

Here's how Daily Activities is used in Day Manager jobs:
  • Communicated with the parents when picking up their children about the daily activities, progress and behavior of their child.
  • Plan and schedule daily activities and events for the Adult Day Health Center.
  • Scheduled all Daily activities designed around the children's ages and developmental abilities.
  • Manage and coordinate all daily activities to ensure business objectives are achieved.
  • Planned and managed daily activities according to age.
  • Communicated regularly with parents about daily activities and behaviors Maintained daily records and charts for each child and staff member.

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16. Inventory Control

average Demand

Here's how Inventory Control is used in Day Manager jobs:
  • Handled inventory control and ordered products with distributors.
  • Inventory control of all incoming merchandise, including but not limited to scanning, dedicating and tracking location while on premises.
  • Inventory control, kitchen, and cashier, wait staff and resolved customer issues.
  • Managed Receiving, Stocking, A/P, Inventory Control, Returns and Maintenance departments.
  • Managed daily log for ship, assisted in inventory control and schedule changes.
  • Manage and maintain inventory controls and set schedules.
  • Implemented Inventory Control Procedures and Re-Order Points.
  • Prepared accounting information for accountant, bartended, and inventory control.
  • Managed inventory controls for missing or damaged merchandise, and maintained a high quality of service.
  • Managed work and vacation scheduling of 14+ employees Oversaw customer relations Inventory control Daily preparations
  • Managed personnel Bartender duties Inventory control Kept logs and inventory

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Online Courses For Day Managers

One of the best ways to acquire the skills needed to be a day manager is to take an online course. We've identified some online courses from Udemy and Coursera that will help you advance in your career. Since day managers benefit from having skills like cpr, customer service, and daily operations, we found courses that will help you improve these skills.

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Think Road Safety – Road Safety Training for External Partners
edX (Global)

This course provides an introduction to road safety, impacts caused by injuries and deaths, global data on mobility, and the global plan of action for safety improvement. A considerable part of the course is spent on understanding the importance of road infrastructure, implementing the Safe System Approach with global instances cited, and managing additional aspects such as police enforcement. It also looks at methods of safety implementation and examples of worldwide successful case studies...

Complete Health and Safety Auditor Course. OHSAS 18001.
udemy
4.5
(1,328)

How to implement and audit a health & safety management system and obtain certification to OHSAS 18001 Standard...

Operations Research: an Active Learning Approach
edX (Global)

Operations management deals with operational planning and control issues, and is needed in all sectors of the society. One of the challenges to operations manager is how to make use of the available resources in the best way for meeting a certain objective. Quantitative approaches are inevitably needed in tackling many of such problems. Operations Research (OR) deals with problem formulation and application of analytical methods to assist in decision-making of operational problems in planning...

OSHA Workplace Safety (General Industry 6 Hr Class)
udemy
4.5
(1,952)

Learn the requirements and standards associated with OSHA and workplace safety. Safety best practices for the workplace...

ISO 45001. Occupational Health & Safety management system
udemy
4.4
(2,157)

Build a career in occupational health & safety. Learn the requirements of ISO 45001...

Setting the Stage for Success: An Eye on Safety Culture and Teamwork (Patient Safety II)
coursera

Safety culture is a facet of organizational culture that captures attitudes, beliefs, perceptions, and values about safety. A culture of safety is essential in high reliability organizations and is a critical mechanism for the delivery of safe and high-quality care. It requires a strong commitment from leadership and staff. In this course, a safe culture is promoted through the use of identifying and reporting patient safety hazards, accountability and transparency, involvement with patients and...

Financial Accounting Payroll
udemy
4.3
(730)

Payroll calculations - federal income tax, social security, Medicare - Payroll journal entries posted to ledger accounts...

Operations Management
edX (Global)

Have you ever wondered about the right methods to improve productivity, configure your supply chain or address the demand on hand? In recent years, businesses have strived to improve productivity and quality, reduce costs and delivery times, and embrace flexibility and innovation. These strategies are part of the Operations Management (OM) activities that service and manufacturing organizations engage in. Operations Management helps you to understand the role of OM in a firm and to develop...

OSHA Safety Pro: Personal Protective Equipment
udemy
4.4
(1,326)

Impress management or get that job with you your ability to display life and dollar saving work place safety practices...

Food and Customer Service Skills Training
ed2go

Food and Customer Service Skills Training...

OSHA Safety Pro: Trenching Excavation & Soil Mechanics
udemy
4.5
(575)

A quick yet detailed certification in OSHA safety with a focus on Trenching, Excavation, & Soil Mechanics...

Cold Calling for B2B Sales: How to Prospect over the Phone
udemy
4.4
(1,539)

B2B Sales Skill: How to Cold Call over the Phone with Purpose, Navigate through Gatekeepers and Set Client Meetings...

Supervisor Leadership Skills for a Safe Workplace
udemy
4.4
(858)

Learn safety communication skills to foster safety accountability, responsibility and correct safety behaviours...

Fire Safety and Prevention Planning
udemy
4.3
(804)

Become an expert in understanding "Fire Safety" and "Prevention Planning" for your workplaces and organizations...

Sustainable Agri-food Supply Chain Management
edX (Global)

Sustainable agri-food chains should operate in a manner that exploits and optimizes the synergies among environmental protection, social fairness and economic growth. Today, societal stakeholders demand the management of a sustainable agri-food supply chain to incorporate a diverse and often inter-related set of issues relating to sustainable development. There is surmounting global pressure for corporate responsibility to transcend product quality and extend to areas of labor standards, health...

Customer Service Mastery: Delight Every Customer
udemy
4.6
(9,025)

Master Customer Service using this practical customer care course...

Payroll Manager
ed2go

Payroll Manager...

Business Operations Specialist
ed2go

Business Operations Specialist...

Blockchain applications in Food Safety, Healthcare & Pharma
udemy
4.3
(1,749)

Best course to learn about Blockchain Business Applications in Pharma, Food Safety, Healthcare and Insurance Industries...

20 Most Common Skill For A Day Manager

CPR11.9%
Customer Service11.1%
Daily Operations10.3%
Safety Standards8.2%
Staff Members7.3%
Payroll7%
Staff Meetings5.9%
Intellectual Disabilities3.5%

Typical Skill-Sets Required For A Day Manager

RankascdescSkillascdescPercentage of ResumesPercentageascdesc
1
1
CPR
CPR
11.9%
11.9%
2
2
Customer Service
Customer Service
11.1%
11.1%
3
3
Daily Operations
Daily Operations
10.3%
10.3%
4
4
Safety Standards
Safety Standards
8.2%
8.2%
5
5
Staff Members
Staff Members
7.3%
7.3%
6
6
Payroll
Payroll
7%
7%
7
7
Staff Meetings
Staff Meetings
5.9%
5.9%
8
8
Intellectual Disabilities
Intellectual Disabilities
3.5%
3.5%
9
9
Bank Deposits
Bank Deposits
3.5%
3.5%
10
10
Staff Management
Staff Management
3.2%
3.2%
11
11
Food Preparation
Food Preparation
3%
3%
12
12
Regular Basis
Regular Basis
2.7%
2.7%
13
13
Safe Environment
Safe Environment
2.4%
2.4%
14
14
Financial Transactions
Financial Transactions
2%
2%
15
15
Daily Activities
Daily Activities
1.8%
1.8%
16
16
Inventory Control
Inventory Control
1.6%
1.6%
17
17
Customer Complaints
Customer Complaints
1.2%
1.2%
18
18
POS
POS
1.2%
1.2%
19
19
Direct Care
Direct Care
1%
1%
20
20
Menu Items
Menu Items
0.9%
0.9%
21
21
Sales Goals
Sales Goals
0.8%
0.8%
22
22
Ice Cream
Ice Cream
0.8%
0.8%
23
23
Food Service
Food Service
0.8%
0.8%
24
24
Customer Relations
Customer Relations
0.8%
0.8%
25
25
Guest Service
Guest Service
0.7%
0.7%
26
26
Financial Records
Financial Records
0.7%
0.7%
27
27
Positive Relationships
Positive Relationships
0.7%
0.7%
28
28
Vendor Relationships
Vendor Relationships
0.6%
0.6%
29
29
Inventory Levels
Inventory Levels
0.6%
0.6%
30
30
Front Office
Front Office
0.5%
0.5%
31
31
Food Safety
Food Safety
0.5%
0.5%
32
32
Powerpoint
Powerpoint
0.4%
0.4%
33
33
Sales Floor
Sales Floor
0.4%
0.4%
34
34
Facebook
Facebook
0.4%
0.4%
35
35
Sales Reports
Sales Reports
0.3%
0.3%
36
36
ISP
ISP
0.3%
0.3%
37
37
A/P
A/P
0.2%
0.2%
38
38
Customer Base
Customer Base
0.2%
0.2%
39
39
Store Management
Store Management
0.2%
0.2%
40
40
Credit Card
Credit Card
0.2%
0.2%

188,175 Day Manager Jobs

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