Daymark Recovery Services jobs - 194 jobs

Company Mission Statement: Our mission is to inspire and empower people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services. Comprehensive Benefits Package: Medical, Dental and Vision Insurance Flex Spending Account Health Spending Account Company-Paid Life Insurance Short Term Disability 401(k) Paid Holidays Paid Vacation and Sick Leave Employee Assistant Program Referral Bonus Opportunities Extensive Internal Training Program Pay Scale: Pay is based off education, experience, and certification level. Levels are; Peer Support/Para Professional: $15-$17/hr. AP:$17-$20/hr. QP:$21.63-$23.07/hr. Available Shifts: 8am-8pm and 8pm-8am. Summary: Responsible for providing support and care to meet the physical and psychological needs of consumers through providing direct and indirect care. BHUC is a 24-hour behavioral health urgent care service. Essential Duties and Responsibilities: Provides supervision and monitoring of each consumer. Assist with and model appropriate daily living skills. Document any reported or observed symptoms of consumers and report to the team. Participate in Shift Report Provide transportation All other duties as assigned by supervisor Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: Tech I: Para Professional services are delivered by staff who have the life experience of being diagnosed with a serious mental illness or substance addiction problem, and are currently in recovery, stable, and living without relapses. The Paraprofessional has a high school diploma, or GED and at least five years of life experience with a serious mental illness or substance addiction. Peer Support - Requires Peer Support Certification. AP - requires high school diploma and at least one year of appropriate experience. Or Bachelor's degree in the field with no experience. Tech II: QP- requires bachelor's degree in social work, Counseling or another Human Services field. Qualified Professional (QP) required.

Company Mission Statement: Our mission is to inspire and empower people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services. Comprehensive Benefits Package: Medical, Dental and Vision Insurance Health Spending Account Company-Paid Life Insurance Short Term Disability 401(k) Paid Holidays Paid Vacation and Sick Leave Employee Assistant Program Referral Bonus Opportunities Extensive Internal Training Program Pay Scale: $40k-50k Summary: This position performs a variety of tasks in computing and issuing the payroll and maintaining related payroll records. Work involves applying established fiscal procedures and principles to the payroll and financial documents. Work is characterized by use of accounting, payroll, related fiscal documents and reports and other related statements for fiscal forms. Independent judgment and initiative are required in the performance of duties. Work is performed under the supervision of the Associate Finance Director and is evaluated through conferences, accuracy, and completeness of accounting and payroll documents, and by independent audit of financial records. Essential Duties and Responsibilities: Processing of companywide Payroll for all employees. Compiles timecards via payroll system and verifies totals. Ensures all exceptions are cleared prior to submitting for processing of checks. Communicates problems with managers and supervisors on outstanding exceptions. Adds, edits and terminates employees in payroll software. Checks accuracy of payroll by running edit reports and compares to previous month. Finalizes payroll and completes Payroll reporting to supervisor. Prepares payroll reports and submits to supervisor each month. Assists in processing of all 401K requests from employees and submits approved requests via 401K third party administrator. Reconciles GL accounts pertaining to payroll and ensures all salary related deductions (Child support, loans, etc.) are verified before processing. Verifies and checks reports generated for Federal and State agencies including as 941 reports. Checks and verifies year end salaries for finalization of yearly W2's. Reconciles or oversees Payroll and Healthcare bank accounts monthly to the General Ledger. Work with outside auditor on Workers Compensation and 401K audits and provides requested information to complete audit. Assist with preparation of Accounts Payable vouchers for all benefit related invoices and processes for payment to each vendor. Verifies employee list to ensure accuracy of active staff on health claims and all insurance. Attends and participates in center management meetings and appropriate company-wide meetings. All other duties and special projects as assigned by supervisor Special Attributes: Must possess a good attitude, work well with staff at all levels of the agency, be committed to working as part of a team, have a strong commitment to patient care, understand office flow, understand budgeting and have knowledge of Mental Health, Social Work or Health Care Fields. Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Highly motivated and resilient professional Strong negotiation skills Demonstrated ability to understand economic, business and operational factors Preceptor and teaching experience helpful Strong critical-thinking/problem-solving skills High professional ethics and standards Strong team player and team building skills; ability to collaborate with all levels and areas Strong presentation skills Proven relationship-building and management skills Education and/or Experience: Must possess a High School Degree and three years work experience in Payroll. Accounting knowledge preferred. Qualifications

May Qualify for Hiring Bonus (Benefit Eligible Only) Company Mission/ statement: Our mission is to inspire and empower people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services. Comprehensive Benefits Package: Medical, Dental and Vision Insurance Flex Spending Account Health Spending Account Company-Paid Life Insurance Short Term Disability 401(k) Paid Holidays Paid Vacation and Sick Leave Employee Assistant Program Referral Bonus Opportunities Extensive Internal Training Program Pay Scale: $19.70-20.66/hr. Summary: This position will include being out in the community, going to Wilkes FBC and following up with clients in addition to community needs. The Paraprofessional is an integral member of an array of services. The responsibilities of the Para professional include, but are not limited to, the following: Essential Duties and Responsibilities: Provides psychoeducation as indicated in the PCP Assists with crisis interventions Assists the team leader with behavioral and substance use disorder interventions Assists with the development of relapse prevention and disease management strategies Participates in the initial development, implementation, and ongoing revision of the PCP Communicates the beneficiary's progress and the effectiveness of the strategies and interventions to the team leader as outlined in the PCP Consumer Education / Advocacy Ensures that consumer/legally responsible person receives information regarding rights and assistance as needed in exercising rights. Assists consumer/legally responsible person in obtaining information about available service providers. Self Help: Helps the consumer make informed independent choices and develop a network of supportive individuals. Pre-Crisis Support Assist the consumer with using the crisis plan and provide relapse prevention support. Housing Supports the consumer to maintain stable housing, improve housing situation, and enhance independent living skills. Education/Employment Assists the client in gaining information about going back to school or job training Developing and implementing a Mental Health Wellness Recovery Action Plan (WRAP) If with an approved WRAP facilitator or trainer, this can include skill maintenance and enhancement around meals and social activities to build peer relationships where eating is not the core activity. Units Billed Minimum Requirement: The direct service guideline is 75% of time spent in specific billable contacts per week in the community. (120 units a week) Education/Experience: Para Professional services are delivered by staff who have the life experience of being diagnosed with a serious mental illness or substance addiction problem, and are currently in recovery, stable, and living without relapses. The Paraprofessional has a high school diploma, or GED and at least five years of life experience with a serious mental illness or substance addiction. Certified Peer Support Specialist or eligible and willing to become a certified peer support specialist. If eligible Daymark will cover cost of certification.

Qualifies for Hiring Bonus if Benefit Eligible Company Mission/ statement: Our mission is to inspire and empower people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services. Comprehensive Benefits Package: Medical, Dental and Vision Insurance Health Spending Account Company-Paid Life Insurance Short Term Disability 401(k) Paid Holidays Paid Vacation and Sick Leave Employee Assistant Program Referral Bonus Opportunities Extensive Internal Training Program Pay Scale: $17-$18hr Summary: Under direct and indirect supervision, provides care management functions, documentation, referral and linkage, and monitoring/follow-up. Essential Duties and Responsibilities: Provides care management extender duties, referring and linking to needed services, monitoring/follow up with client and referrals, provide education for health promotion Participates in interdisciplinary treatment planning, consultation activities and ensures all involved parties are aware of the plan of care. Provides crisis intervention to all participants of TCM and involves crisis services when needed. All other duties as assigned by supervisor. The responsibilities of the Care Management Extender include, but are not limited to, the following: Care Management Documentation Works in conjunction with the client, family, friends, and providers who have lengthy experience with the person. Assist the person to obtain the outcomes/skills/symptom reduction that they desire. Facilitates provider choice process, maintaining objectivity and providing fact-finding assistance. Ensures that signed Authorization to Disclose Health Information forms are obtained and on file in the consumer's medical record prior to releasing any information when needed (Substance Use Disorders). Ensures that all information released/disclosed is documented on the Accounting of Release and Disclosure form (this includes documenting any documents given to consumer/legal guardian). Referral/Linkage Referral and linkage activities connect a recipient with medical, behavioral, social and other programs, services, and supports to address identified needs and achieve goals specified in the Care Management Plan. Referral and linkage activities include but are not limited to: Coordinating the delivery of services to reduce fragmentation of care and maximize mutually agreed upon outcomes. Facilitating access to and connecting recipients to services and supports identified in the Person Centered Plan. Making referrals to providers for needed services and scheduling appointments with the recipient. Assisting the recipient as he or she transitions through levels of care. Facilitating communication and collaboration among all service providers and the recipient. Assisting the recipient in establishing and maintaining a medical home where needed. Assisting the recipient in establishing OBGYN and prenatal care as necessary. Natural Support / Services Not Funded Through the Tailored Plan Assists consumer/legally responsible person in considering and accessing natural community supports such as educational services, transportation, support from friends/family/church, etc. Ensures that the consumer gets the best possible treatment and care by carefully coordinating paid supports/services with other resources available in the community. Monitoring/Follow-Up Monitoring and follow up includes activities and contacts that are necessary to ensure that the Care Management Plan is effectively implemented and adequately addresses the needs of the recipient. Monitoring activities may involve the recipient, his or her supports, providers, and others involved in care delivery. Monitoring activities helps determine whether: Services are being provided in accordance with the recipient's Care Management Plan; Services in the Care Management Plan adequate and effective; There are changes in the needs or status of the recipient; and The recipient is making progress toward his or her goals. Documents monitoring and the actions taken/planned as a result of the monitoring in the consumer's record. Ensures that the monitoring schedule for each consumer is sufficient to assure the health, safety and welfare of the consumer. Monitors for progress/lack of progress through observation, interview, and documentation review. Coordination Works closely with the consumer/legally responsible person, provider agencies, and others involved with the consumer's care and treatment to avoid/resolve scheduling conflicts, duplication of effort, and other problems that hinder effective treatment. Assists consumer in obtaining entitlement services whenever possible. Monitors the consumer's continued eligibility for Medicaid and/or NC Health Choice, as applicable, and provides needed assistance to the consumer/legally responsible person in order to ensure that coverage does not lapse. Units Billed Minimum Requirement: The extender will be assigned contacts to ensure the team meets the following requirements. Care management contacts for members with behavioral health needs: High Acuity: At least four care manager-to-member contacts per month, including at least one in-person contact with the member. Moderate Acuity: At least three care manager-to-member contacts per month and at least one in-person contact with the member quarterly (includes care management comprehensive assessment if it was conducted in- person). Low Acuity: At least two care manager-to-member contacts per month and at least two in-person contacts with the member per year, approximately six months apart (includes the care management comprehensive assessment if it was conducted in-person). Education and/or Experience: Minimum of a high school diploma or equivalent. And meet one of the following criteria: Certified Peer Support Specialists; Community health workers (CHW), defined as individuals who have completed the NC Community Health Worker Standardized Core Competency Training (NC CHW SCCT); Individuals who served as Community Navigators prior to the implementation of Tailored Plans; Parents or guardians of an individual with an I/DD or a TBI or a behavioral health condition (parent/guardian cannot serve as an extender for their own family member); A person with lived experience with an I/DD or a TBI or a behavioral health condition Or 2 years of paid care management type experience with at least 1 year paid experience at any time with population served. TCM trainings will be required to complete as assigned.

Company Mission Statement: Our mission is to inspire and empower people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services. Comprehensive Benefits Package: Medical, Dental and Vision Insurance Health Spending Account Company-Paid Life Insurance Short Term Disability 401(k) Paid Holidays Paid Vacation and Sick Leave Employee Assistant Program Referral Bonus Opportunities Extensive Internal Training Program Pay Scale: 60k-70k Summary: The NextGen Database Administrator is responsible for managing the architecture and operations of a multi-practice, self-hosted NextGen Ambulatory Practice Management and Electronic Health Records system. Responsibilities include ensuring high availability of NextGen software and services, performing version upgrades, MS/SQL Server migrations, and optimizing database performance in high-concurrency environments. The role is also responsible for establishing and maintaining Electronic Data Interchange (EDI) interfaces with Health Information Exchanges (HIEs), hospital systems, payer sources, regional practices, laboratories, and pharmacies. Additionally, the Database Administrator supports and maintains other organizational databases beyond the core EHR system. Essential Duties and Responsibilities: Manage SQL Server databases supporting the NextGen EHR and PM platforms, ensuring uptime, performance, and recoverability Perform version upgrades of NextGen software and Microsoft SQL Server, including patch management and system testing Monitor system performance and conduct performance tuning for high-concurrency environments Develop, maintain, and monitor EDI interfaces with HIEs, hospitals, labs, payers, and other third-party systems Serve as database administrator for additional organizational systems beyond NextGen Document procedures for backup, restore, disaster recovery, and upgrade processes Any other duties as assigned Special Attributes: Strong expertise in Microsoft SQL Server and database performance optimization Ability to manage multiple complex systems in a healthcare or regulated environment Experience working with EHRs and health data interfaces (HL7, CCD, EDI) Ability to communicate effectively with technical and clinical staff Qualification Requirements: Demonstrated ability to manage large, complex relational databases in a production environment Experience with NextGen or other self-hosted EHR platforms strongly preferred Familiarity with healthcare interoperability and data security best practices Ability to write and troubleshoot SQL queries, stored procedures, and maintenance plans Education and/or Experience: Bachelor's degree in Computer Science, Health Informatics, or related field preferred Minimum 4 years of experience as a database administrator, with at least 2 years in a healthcare or EHR environment Experience with database design, high availability, and recovery strategies required

May Qualify for Hiring Bonus if Licensed (Benefit Eligible Only) Company Mission/ statement: Our mission is to inspire and empower people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services. Comprehensive Benefits Package: Medical, Dental and Vision Insurance Health Spending Account Company-Paid Life Insurance Short Term Disability 401(k) Paid Holidays Paid Vacation and Sick Leave Employee Assistant Program Referral Bonus Opportunities Extensive Internal Training Program Pay Scale: Starting 55k(Provisional)-60k(Fully Licensed) Summary: Under indirect supervision, provides, oversees, and/or administers a wide range of psychosocial evaluation/assessment, diagnostic, counseling therapy, crisis intervention services in a clinical environment which requires a high degree of independent decision-making. Most aspects of this job require clinical assessment, evaluation, and intervention skills to Substance Abuse and Co-occurring disorders consumers that are treated with individual, family, and/or group therapy in an outpatient setting. Case management/supportive services for disposition of cases is also a core function of this job. Essential Duties and Responsibilities: Provides clinical psychosocial assessment and Substance Abuse treatment services to consumers with substance abuse and co-occurring disorders/problems. Face to face clinical assessments are scheduled within 2 days of request of an assessment and provided using necessary clinical skills while meeting all regulatory requirements to ensure reimbursement for services. Service delivery may also involve consultation with various community stakeholder agency staff, law enforcement, family members or support network as deemed necessary or clinically appropriate. Provides indirect services with a variety of stakeholders from whom services are received or needed by consumers to insure appropriate coordination for transition of services to or from another provider or agency. Provides appropriate recommendations for follow up and linkages to such as needed to consumers who have received services and require follow up to ensure they maintain sobriety/abstinence and are able to access appropriate community services. Other duties as assigned by the supervisor Consults with other local providers and referral sources by telephone as needed to insure coordination and transition of services when necessary. Units Billed Minimum Requirement: There are 25 units of productivity standard to meet. The clinician is expected to collect the necessary information needed for reimbursement for the assessments that are done by the clinician. The clinician is also expected to turn in appropriate paper work so that assessments, intakes, evaluations, screenings, assertive outreach and case support may be billed when appropriate. Special Attributes: Strong evaluative and clinical assessment skills needed. Must be able to get along well with other professionals to build collaboration in the work environment of multiple providers, community agencies, and a variety of community stakeholders. Must have the ability to gain information, make substance abuse assessments and build rapport with consumers and families, make sound decisions in emergency situations, and provide evidenced based clinical interventions. Supervisory Responsibilities: None unless supervising a student and/or training a co-worker. Education and/or Experience: Doctorate degree in Psychology, or Master's degree in Social Work, Psychology, counseling, marriage and family therapy, or addictions from an accredited college or university and licensed eligible or provisionally licensed in their perspective field. Applicants with master's degrees who are provisionally licensed or licensed eligible as clinical social workers, professional counselors, substance abuse counselors, marriage and family therapists, or clinical addiction specialists will be given consideration for employment. LCSW and LCAS staff is expected to complete first evaluation training and provide first evaluations in the community. Psychologist staff is expected to provide first evaluations in the community. Clinical staff with a Bachelor's degree in a human services with the Certified Substance Abuse Counselor (CSAC) credential or eligible for such and able to demonstrate experience in substance abuse services will be considered.

Company Mission Statement: Our mission is to inspire and empower people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services. Comprehensive Benefits Package: Medical, Dental and Vision Insurance Health Spending Account Company-Paid Life Insurance Short Term Disability 401(k) Paid Holidays Paid Vacation and Sick Leave Employee Assistant Program Referral Bonus Opportunities Extensive Internal Training Program Pay Scale: $18-20/hr. Summary A Field Engineer is responsible for assigned open tickets and work in collaboration with senior engineering staff members, Helpdesk, and logistics to resolve technical issues in a timely fashion in order to maintain maximum customer satisfaction. A Field Engineer performs a wide variety of evaluation, maintenance, installation and training tasks to ensure the computer network performance meets company and user satisfaction. Assists Senior Network Engineer in the coordination of the activities of technical support specialists in managing workstations, network switches, routers, and servers. A Field Engineer provides tier 2 helpdesk support for network and software issues to include a wide array of miscellaneous packages supporting healthcare operations. A Field Engineer will be deployed to remote sites as needed to complete a project or assist in troubleshooting and repairing issues. Excellent communication skills and a strong motivation to remain knowledgeable in current technology trends are essential qualities of a qualified candidate for this position. Essential Duties and Responsibilities: Level II End user application and hardware assistance Staff Support and Training Network/Server Maintenance and Deployment Software Maintenance and Deployment Performs miscellaneous job-related duties as assigned Special Attributes: Applicant must be proficient in the Installation, configuration and support of workstations and network devices on a routed Wide Area Network. Education and/or Experience: Prefer Bachelor's degree in computer science or related field. Requires one year of experience supporting workstations and networked devices in a routed WAN environment. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Requires experience with Microsoft operating systems including Windows 7, Windows Server 2008R2, and Windows 2012R2.

A Medical Scribe is responsible for assisting healthcare providers by documenting patient encounters in real-time during medical examinations, ensuring accurate and thorough documentation in the patient's medical record. The primary goal is to increase the efficiency of healthcare professionals by allowing them to focus on patient care while the scribe handles documentation and other administrative tasks. Essential Duties and Responsibilities: Percentage Duty or Responsibility 60% Document Patient Encounters: Accurately document patient history, physical exams, diagnoses, treatments, procedures, and other relevant clinical information in the electronic health record (EHR) system. Record the healthcare provider's verbal instructions and interactions with the patient. 10% Assist in Patient Flow: Coordinate with medical staff to ensure timely and efficient flow of patients in the clinic or hospital. Assist with preparation for patient exams, including obtaining relevant medical records or lab results. 10% Support Providers: Help healthcare providers with entering orders, prescriptions, and follow-up care instructions. Ensure that all medical documentation meets legal, regulatory, and organizational standards. 5% Maintain Confidentiality: Adhere to HIPAA and patient confidentiality laws while handling sensitive medical information. 5% Prepare for Medical Procedures: Document procedures, treatments, and other interventions accurately as per provider instructions. 5% Communication: Communicate with medical staff, patients, and other departments as needed to facilitate smooth patient care delivery. 5% Other Duties as assigned by supervisor Units Billed Minimum Requirement: None Special Attributes: Proficient in typing and documentation skills with attention to detail. Familiarity with EHR software and other healthcare technologies. Ability to work under pressure in a fast-paced environment. Strong communication skills (both written and verbal). Professional demeanor and ability to work with diverse medical teams Supervisory Responsibilities: None Qualification Requirements: Previous experience as a medical scribe, medical assistant, or in a healthcare setting is preferred, but not required. Knowledge of medical terminology, anatomy, and physiology is highly beneficial. Education and/or Experience: BA/BS Degree or equivalent required. positions may require a degree or certification in healthcare-related fields (e.g., Health Information Technology, Medical Assisting, etc.) or to be in process of an advanced degree (MD, DO, PA, NP) Language Skills: Ability to read, analyze, and interpret human service periodicals, professional journals, technical procedures, or government regulations. Ability to write reports, business correspondence, effective treatment notes and related documents. Ability to effectively present information and respond to questions from groups of managers, clients, customers and/or the public. Mathematical Skills: Ability to calculate figures and amounts such as percentages, mean, mode and median; ability to interpret bar graphs. Certificates, License, Registration: Certification in Medical Scribing is preferred but not required Physical Demands: While performing the duties of this job, the employee is regularly required to talk or hear. The employee is regularly required to stand, walk, sit, use hand to finger, handle or feel objects, tools or controls; and reach with hands and arms. The employee frequently lifts and/or moves up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Work Environment: Generally pleasant office conditions. May on occasion drive to locations outside county for trainings or meetings while driving may be exposed to various weather conditions. OSHA Category: Duties involve no exposure to blood, body fluids, or tissues, but employment may require performing unplanned Category I procedures. All category I employees are offered the opportunity to receive the Engerix Hepatitis B vaccination series. Other: This description is intended to describe the essential job functions, the general supplement functions and the essential requirement for the performance of this job. It is not an exhaustive list of all duties, responsibilities and requirement of the position. Other functions may be assigned, and management retains the right to add or change the duties at any time.

Company Mission Statement: Our mission is to inspire and empower people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services. Comprehensive Benefits Package: Medical, Dental and Vision Insurance Flex Spending Account Health Spending Account Company-Paid Life Insurance Short Term Disability 401(k) Paid Holidays Paid Vacation and Sick Leave Employee Assistant Program Referral Bonus Opportunities Extensive Internal Training Program Pay Scale: Administrative status $16\hr or QP Status $21.36-$23.07/hr Summary: This position reports to the Clinical Site Director and is responsible for assisting clinical staff with the successful transition and placement of clients into a sober living environment. This includes, but is not limited to, long term residential programs, halfway housing or sober living housing and outpatient treatment services. Responsibilities also include facilitating Community Support Services for clients and transporting. Essential Duties and Responsibilities: Responsible for assisting clinical staff with placement of clients in the appropriate facility as determined by their needs. Determines clients' eligibility for requested facilities. Works with long term residential facilities, halfway houses, and shelters to refer appropriate clients and secure placements. Maintains spreadsheet for LME of requested data regarding referral and placement of clients. Responsible for obtaining signed releases from the clients to allow the release of required information to the appropriate facilities/referrals. Documents all client contacts and community contacts into BUI Responsibility for transporting clients Facilitates referrals to Community Service Providers including outpatient services Responsible for the maintenance and upkeep of all company vehicles as well as tracking mileage and maintaining mileage logs. Responsible to act as back-up in the absence of residential staff All other duties as assigned by supervisor or other management Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Highly motivated and resilient professional Demonstrated leadership and supervisory experience Some knowledge of or willing to learn clinical practice models Demonstrated ability to understand economic, business and operational factors Strong critical-thinking/problem-solving skills Proven conflict management/resolution skills High professional ethics and standards Strong team player and team building skills; ability to collaborate with all levels and areas Strong presentation skills Ability to effectively and positively influence and persuade Education and/or Experience: Must possess at least a High School Diploma. Prefer Bachelor's degree in related Social Work field. Office experience in the healthcare field preferred.

Company Mission Statement: Our mission is to inspire and empower people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services. Comprehensive Benefits Package: Medical, Dental and Vision Insurance Health Spending Account Company-Paid Life Insurance Short Term Disability 401(k) Paid Holidays Paid Vacation and Sick Leave Employee Assistant Program Referral Bonus Opportunities Extensive Internal Training Program Pay Scale: $19.22/hr. Summary: The Information Systems Analyst I routinely executes processes using EDI configurations to exchange data with payer systems. The position routinely analyzes datasets to validate trends in EDI production with corporate productivity while also identifying necessary reactions to EDI exceptions. Executes ad hoc queries to fulfill managerial reporting requests and to identify deficiencies in the practice management database. Essential Duties and Responsibilities: ANSI EDI creation and submission to various payer systems Maintains ongoing knowledge of Federal/State/Local rules and regulations pertaining to HIPAA, Medicaid, Federal DHHS, State DHHS, MCOs through research, peer engagement, workshop attendance, communication bulletins, and close communications with payer contacts. Maintains working knowledge of the agency EHR and Practice Management systems to adapt systems to changing external forces, such as changes to HIPAA transaction standards that require modifications to EDI file processing. Working with payers to ensure EDI protocols result in low levels of transaction denials while also working with agency staff to ensure they are aware of their own patterns of actions that result in transaction denials, i.e., failure to credential staff for failure to pre-authorize services. Works closely with Reimbursement department and Data Support department to troubleshoot errors and denials and coordinating dependent interdepartmental transactions such as enrollments and claim submissions. Any other duties as assigned Special Attributes: Must possess a good attitude, work well with staff at all levels of the agency and stakeholder agencies, be committed to working as part of a team, have a strong commitment to patient care, understand office flow, understand budgeting and have knowledge of Mental Health, Social Work or Health Care Fields. Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Minimum 1 year experience working with ANSI standard files Extensive knowledge of version 5010 HIPAA-based ANSI EDI standards (837P, 835, 270, etc.) Knowledge of techniques for ad-hoc report generation using standard and/or proprietary tools such as Crystal Reports, Database Search, Data Management Center. Education and/or Experience: Must possess at least a High School Diploma. Bachelor degree in computer science, business, or related field preferred. Actual work experience will be taken into consideration in lieu of education.

Qualifies for Hiring Bonus if Benefit Eligible Company Mission/ statement: Our mission is to inspire and empower people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services. Comprehensive Benefits Package: Medical, Dental and Vision Insurance Health Spending Account Company-Paid Life Insurance Short Term Disability 401(k) Paid Holidays Paid Vacation and Sick Leave Employee Assistant Program Referral Bonus Opportunities Extensive Internal Training Program Pay Scale: $16-$17hr Summary: Under direct and indirect supervision, provides care management functions, documentation, referral and linkage, and monitoring/follow-up. Essential Duties and Responsibilities: Provides care management extender duties, referring and linking to needed services, monitoring/follow up with client and referrals, provide education for health promotion Participates in interdisciplinary treatment planning, consultation activities and ensures all involved parties are aware of the plan of care. Provides crisis intervention to all participants of TCM and involves crisis services when needed. All other duties as assigned by supervisor. The responsibilities of the Care Management Extender include, but are not limited to, the following: Care Management Documentation Works in conjunction with the client, family, friends, and providers who have lengthy experience with the person. Assist the person to obtain the outcomes/skills/symptom reduction that they desire. Facilitates provider choice process, maintaining objectivity and providing fact-finding assistance. Ensures that signed Authorization to Disclose Health Information forms are obtained and on file in the consumer's medical record prior to releasing any information when needed (Substance Use Disorders). Ensures that all information released/disclosed is documented on the Accounting of Release and Disclosure form (this includes documenting any documents given to consumer/legal guardian). Referral/Linkage Referral and linkage activities connect a recipient with medical, behavioral, social and other programs, services, and supports to address identified needs and achieve goals specified in the Care Management Plan. Referral and linkage activities include but are not limited to: Coordinating the delivery of services to reduce fragmentation of care and maximize mutually agreed upon outcomes. Facilitating access to and connecting recipients to services and supports identified in the Person Centered Plan. Making referrals to providers for needed services and scheduling appointments with the recipient. Assisting the recipient as he or she transitions through levels of care. Facilitating communication and collaboration among all service providers and the recipient. Assisting the recipient in establishing and maintaining a medical home where needed. Assisting the recipient in establishing OBGYN and prenatal care as necessary. Natural Support / Services Not Funded Through the Tailored Plan Assists consumer/legally responsible person in considering and accessing natural community supports such as educational services, transportation, support from friends/family/church, etc. Ensures that the consumer gets the best possible treatment and care by carefully coordinating paid supports/services with other resources available in the community. Monitoring/Follow-Up Monitoring and follow up includes activities and contacts that are necessary to ensure that the Care Management Plan is effectively implemented and adequately addresses the needs of the recipient. Monitoring activities may involve the recipient, his or her supports, providers, and others involved in care delivery. Monitoring activities helps determine whether: Services are being provided in accordance with the recipient's Care Management Plan; Services in the Care Management Plan adequate and effective; There are changes in the needs or status of the recipient; and The recipient is making progress toward his or her goals. Documents monitoring and the actions taken/planned as a result of the monitoring in the consumer's record. Ensures that the monitoring schedule for each consumer is sufficient to assure the health, safety and welfare of the consumer. Monitors for progress/lack of progress through observation, interview, and documentation review. Coordination Works closely with the consumer/legally responsible person, provider agencies, and others involved with the consumer's care and treatment to avoid/resolve scheduling conflicts, duplication of effort, and other problems that hinder effective treatment. Assists consumer in obtaining entitlement services whenever possible. Monitors the consumer's continued eligibility for Medicaid and/or NC Health Choice, as applicable, and provides needed assistance to the consumer/legally responsible person in order to ensure that coverage does not lapse. Units Billed Minimum Requirement: The extender will be assigned contacts to ensure the team meets the following requirements. Care management contacts for members with behavioral health needs: High Acuity: At least four care manager-to-member contacts per month, including at least one in-person contact with the member. Moderate Acuity: At least three care manager-to-member contacts per month and at least one in-person contact with the member quarterly (includes care management comprehensive assessment if it was conducted in- person). Low Acuity: At least two care manager-to-member contacts per month and at least two in-person contacts with the member per year, approximately six months apart (includes the care management comprehensive assessment if it was conducted in-person). Education and/or Experience: Minimum of a high school diploma or equivalent. And meet one of the following criteria: Certified Peer Support Specialists; Community health workers (CHW), defined as individuals who have completed the NC Community Health Worker Standardized Core Competency Training (NC CHW SCCT); Individuals who served as Community Navigators prior to the implementation of Tailored Plans; Parents or guardians of an individual with an I/DD or a TBI or a behavioral health condition (parent/guardian cannot serve as an extender for their own family member); A person with lived experience with an I/DD or a TBI or a behavioral health condition Or 2 years of paid care management type experience with at least 1 year paid experience at any time with population served. TCM trainings will be required to complete as assigned.

May Qualify for Hiring Bonus if Licensed (Benefit Eligible Only) Company Mission Statement: Our mission is to inspire and empower people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services. Comprehensive Benefits Package: Medical, Dental and Vision Insurance Health Spending Account Company-Paid Life Insurance Short Term Disability 401(k) Paid Holidays Paid Vacation and Sick Leave Employee Assistant Program Referral Bonus Opportunities Extensive Internal Training Program Pay Scale: Pay is based off education, experience, and certification level. Plus, shift differential for Nights and Weekends. Levels are; Para Professional: $19.71/hr Peer Support: $20.67/hr. AP: $22.60/hr. Associate level QP: $24.04-$25.48/hr. Bachelor's Level QP: $25.48-$26.43/hr. Shift: Days 8am-8pm Summary: Under indirect supervision, provides, oversees, and/or administers a wide range of psychosocial evaluation/assessment, diagnostic, crisis intervention services in a high-intensity clinical environment which requires a high degree of independent decision-making. Most aspects of this job require clinical assessment and evaluation skills to consumers that report in crisis to a variety of community settings including magistrate's office, community sites, and DAYMARK Service Areas in crisis. Case management/supportive services for disposition of cases is also a core function of this job. Summary: Provides psychoeducation as indicated in the PCP Assists with crisis interventions Assists the team leader with behavioral and substance use disorder interventions Assists with the development of relapse prevention and disease management strategies Participates in the initial development, implementation, and ongoing revision of the PCP Communicates the beneficiary's progress and the effectiveness of the strategies and interventions to the team leader as outlined in the PCP Essential Duties and Responsibilities: This person is an integral member of an array of services. The responsibilities of the Para professional include, but are not limited to, the following: Consumer Education / Advocacy Ensures that consumer/legally responsible person receives information regarding rights and assistance as needed in exercising rights. Assists consumer/legally responsible person in obtaining information about available service providers. Self Help: Helps the consumer make informed independent choices and develop a network of supportive individuals. Pre-Crisis Support Assist the consumer with using the crisis plan and provide relapse prevention support. Housing Supports the consumer to maintain stable housing, improve housing situation, and enhance independent living skills. Education/Employment Assists the client in gaining information about going back to school or job training Developing and implementing a Mental Health Wellness Recovery Action Plan (WRAP) If with an approved WRAP facilitator or trainer, this can include skill maintenance and enhancement around meals and social activities to build peer relationships where eating is not the core activity. Units Billed Minimum Requirement: The direct service guideline is 75% of time spent in specific billable contacts per week in the community. (120 units a week) Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: Must fall under one of the two tech levels below AND be able to demonstrate 1 year of experience providing crisis care in assertive outreach, assertive community treatment, emergency departments, inpatient units, or other services providing comprehensive emergency/crisis services. Tech 1: Para Professional services are delivered by staff who have the life experience of being diagnosed with a serious mental illness or substance addiction problem, and are currently in recovery, stable, and living without relapses. The Paraprofessional has a high school diploma, or GED and at least five years of life experience with a serious mental illness or substance addiction. Peer Support - Requires Peer Support Certification. AP -requires a bachelor's degree in social work, Counseling or another Human Services field with no experience. Tech 2: QP- requires an associate or bachelor's degree in social work, Counseling or another Human Services field. Qualified Professional (QP) required.

Company Mission/ statement: Our mission is to inspire and empower people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services. Comprehensive Benefits Package: Medical, Dental and Vision Insurance Health Spending Account Company-Paid Life Insurance Short Term Disability 401(k) Paid Holidays Paid Vacation and Sick Leave Employee Assistant Program Referral Bonus Opportunities Extensive Internal Training Program Pay Scale: $17-18.50hr. Summary: Responsible for providing support and care to meet the physical and psychological needs of consumers through providing direct and indirect care. FBC is a 24-hour Residential Service, open 365 days a year. Essential Duties and Responsibilities: Provides supervision and monitoring of each consumer. Assist with and model appropriate daily living skills. Document any reported or observed symptoms of consumers and report to the team. Participate in Shift Report Provide transportation. All other duties as assigned by supervisor. Education and/or Experience: High School Diploma or G.E.D. equivalent required with a minimum of 1-year experience with the population served and/or crisis experience. AA degree or a BS/ BA degree preferred. Must be at least 18 years of age and proficient in reading, speaking, and writing.

May Qualify for Hiring Bonus if Licensed (Benefit Eligible Only) Company Mission Statement: Our mission is to inspire and empower people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services. Comprehensive Benefits Package: Medical, Dental and Vision Insurance Health Spending Account Company-Paid Life Insurance Short Term Disability 401(k) Paid Holidays Paid Vacation and Sick Leave Employee Assistant Program Referral Bonus Opportunities Extensive Internal Training Program Pay Scale: Pay is based off education, experience, and certification level. Plus, shift differential for Nights and Weekends. Levels are; Para Professional: $19.71/hr Peer Support: $20.67/hr. AP: $22.60/hr. Associate level QP: $24.04-$25.48/hr. Bachelor's Level QP: $25.48-$26.43/hr. Shift: Nights 8pm-8am Summary: Under indirect supervision, provides, oversees, and/or administers a wide range of psychosocial evaluation/assessment, diagnostic, crisis intervention services in a high-intensity clinical environment which requires a high degree of independent decision-making. Most aspects of this job require clinical assessment and evaluation skills to consumers that report in crisis to a variety of community settings including magistrate's office, community sites, and DAYMARK Service Areas in crisis. Case management/supportive services for disposition of cases is also a core function of this job. Summary: Provides psychoeducation as indicated in the PCP Assists with crisis interventions Assists the team leader with behavioral and substance use disorder interventions Assists with the development of relapse prevention and disease management strategies Participates in the initial development, implementation, and ongoing revision of the PCP Communicates the beneficiary's progress and the effectiveness of the strategies and interventions to the team leader as outlined in the PCP Essential Duties and Responsibilities: This person is an integral member of an array of services. The responsibilities of the Para professional include, but are not limited to, the following: Consumer Education / Advocacy Ensures that consumer/legally responsible person receives information regarding rights and assistance as needed in exercising rights. Assists consumer/legally responsible person in obtaining information about available service providers. Self Help: Helps the consumer make informed independent choices and develop a network of supportive individuals. Pre-Crisis Support Assist the consumer with using the crisis plan and provide relapse prevention support. Housing Supports the consumer to maintain stable housing, improve housing situation, and enhance independent living skills. Education/Employment Assists the client in gaining information about going back to school or job training Developing and implementing a Mental Health Wellness Recovery Action Plan (WRAP) If with an approved WRAP facilitator or trainer, this can include skill maintenance and enhancement around meals and social activities to build peer relationships where eating is not the core activity. Units Billed Minimum Requirement: The direct service guideline is 75% of time spent in specific billable contacts per week in the community. (120 units a week) Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: Must fall under one of the two tech levels below AND be able to demonstrate 1 year of experience providing crisis care in assertive outreach, assertive community treatment, emergency departments, inpatient units, or other services providing comprehensive emergency/crisis services. Tech 1: Para Professional services are delivered by staff who have the life experience of being diagnosed with a serious mental illness or substance addiction problem, and are currently in recovery, stable, and living without relapses. The Paraprofessional has a high school diploma, or GED and at least five years of life experience with a serious mental illness or substance addiction. Peer Support - Requires Peer Support Certification. AP -requires a bachelor's degree in social work, Counseling or another Human Services field with no experience. Tech 2: QP- requires an associate or bachelor's degree in social work, Counseling or another Human Services field. Qualified Professional (QP) required.

Company Mission/ statement: Our mission is to inspire and empower people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services. Comprehensive Benefits Package: Medical, Dental and Vision Insurance Health Spending Account Company-Paid Life Insurance Short Term Disability 401(k) Paid Holidays Paid Vacation and Sick Leave Employee Assistant Program Referral Bonus Opportunities Extensive Internal Training Program Pay Scale: $17-$18.50 Summary: Responsible for providing support and care to meet the physical and psychological needs of consumers through providing direct and indirect care. Our mentors are a vital part of our treatment team providing critical support to children ages 6 through 17. Essential Duties and Responsibilities: Providing ongoing one-on-one support and mentoring to children recovering from crisis. Facilitating daily check-in and skill-development groups under the supervision of clinical staff. Leading daily recreational activities and mealtimes. Completing routine documentation regarding provided services and child observations. Assisting medical, nursing and clinical staff as needed. All other duties as assigned by supervisor. Education and Experience: High School Diploma or G.E.D. equivalent required with a minimum of 1-year experience providing behavioral health or crisis services to children. AA degree or a BS/ BA degree preferred. Must be at least 18 years of age and proficient in reading, speaking, and writing.

May Qualify for Hiring Bonus if Licensed (Benefit Eligible Only) Company Mission Statement: Our mission is to inspire and empower people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services. Comprehensive Benefits Package: Medical, Dental and Vision Insurance Health Spending Account Company-Paid Life Insurance Short Term Disability 401(k) Paid Holidays Paid Vacation and Sick Leave Employee Assistant Program Referral Bonus Opportunities Extensive Internal Training Program Pay Scale: Pay is based off education, experience, and certification level. Plus, shift differential for Nights and Weekends. Levels are; Para Professional: $19.71/hr Peer Support: $20.67/hr. AP: $22.60/hr. Associate level QP: $24.04-$25.48/hr. Bachelor's Level QP: $25.48-$26.43/hr. Shift: Afternoon 12pm-12am Summary: Under indirect supervision, provides, oversees, and/or administers a wide range of psychosocial evaluation/assessment, diagnostic, crisis intervention services in a high-intensity clinical environment which requires a high degree of independent decision-making. Most aspects of this job require clinical assessment and evaluation skills to consumers that report in crisis to a variety of community settings including magistrate's office, community sites, and DAYMARK Service Areas in crisis. Case management/supportive services for disposition of cases is also a core function of this job. Summary: Provides psychoeducation as indicated in the PCP Assists with crisis interventions Assists the team leader with behavioral and substance use disorder interventions Assists with the development of relapse prevention and disease management strategies Participates in the initial development, implementation, and ongoing revision of the PCP Communicates the beneficiary's progress and the effectiveness of the strategies and interventions to the team leader as outlined in the PCP Essential Duties and Responsibilities: This person is an integral member of an array of services. The responsibilities of the Para professional include, but are not limited to, the following: Consumer Education / Advocacy Ensures that consumer/legally responsible person receives information regarding rights and assistance as needed in exercising rights. Assists consumer/legally responsible person in obtaining information about available service providers. Self Help: Helps the consumer make informed independent choices and develop a network of supportive individuals. Pre-Crisis Support Assist the consumer with using the crisis plan and provide relapse prevention support. Housing Supports the consumer to maintain stable housing, improve housing situation, and enhance independent living skills. Education/Employment Assists the client in gaining information about going back to school or job training Developing and implementing a Mental Health Wellness Recovery Action Plan (WRAP) If with an approved WRAP facilitator or trainer, this can include skill maintenance and enhancement around meals and social activities to build peer relationships where eating is not the core activity. Units Billed Minimum Requirement: The direct service guideline is 75% of time spent in specific billable contacts per week in the community. (120 units a week) Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: Must fall under one of the two tech levels below AND be able to demonstrate 1 year of experience providing crisis care in assertive outreach, assertive community treatment, emergency departments, inpatient units, or other services providing comprehensive emergency/crisis services. Tech 1: Para Professional services are delivered by staff who have the life experience of being diagnosed with a serious mental illness or substance addiction problem, and are currently in recovery, stable, and living without relapses. The Paraprofessional has a high school diploma, or GED and at least five years of life experience with a serious mental illness or substance addiction. Peer Support - Requires Peer Support Certification. AP -requires a bachelor's degree in social work, Counseling or another Human Services field with no experience. Tech 2: QP- requires an associate or bachelor's degree in social work, Counseling or another Human Services field. Qualified Professional (QP) required.

Company Mission/ statement: Our mission is to inspire and empower people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services. Comprehensive Benefits Package: Medical, Dental and Vision Insurance Health Spending Account Company-Paid Life Insurance Short Term Disability 401(k) Paid Holidays Paid Vacation and Sick Leave Employee Assistant Program Referral Bonus Opportunities Extensive Internal Training Program Pay Scale: $17-18.50hr. Mentor, Child Crisis Center- All Shifts Available The Caiyalynn Burrell Child Crisis Center, located in Asheville, provides short-term (5-7 day) treatment and stabilization services in a safe, child-friendly setting for youth in crisis across Western North Carolina. Our mentors are a vital part of our treatment team providing critical support to children ages 6 through 17. Responsibilities include: Providing ongoing one-on-one support and mentoring to children recovering from crisis Facilitating daily check-in and skill-development groups under the supervision of clinical staff Leading daily recreational activities and meal times Completing routine documentation regarding provided services and child observations Assisting medical, nursing and clinical staff as needed Education and Experience: High School Diploma or GED (associates degree preferred) Minimum one year of experience providing behavioral health or crisis services to children, IDD experience is preferred.

Company Mission/ statement: Our mission is to inspire and empower people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services. Pay Scale: $17 per hour plus shift differential. This is a part-time position. Mentor, Child Crisis Center--Weekend Day/Night Shifts The Caiyalynn Burrell Child Crisis Center, located in Asheville, provides short-term (5-7 day) treatment and stabilization services in a safe, child-friendly setting for youth in crisis across Western North Carolina. Our mentors are a vital part of our treatment team providing critical support to children ages 6 through 17. Responsibilities include: Providing ongoing one-on-one support and mentoring to children recovering from crisis Facilitating daily check-in and skill-development groups under the supervision of clinical staff Leading daily recreational activities and meal times Completing routine documentation regarding provided services and child observations Assisting medical, nursing and clinical staff as needed Education and Experience: High School Diploma or GED (Associate's or Bachelor's degree preferred) Minimum one year of experience providing behavioral health or crisis services to children, IDD experience is preferred. Must be at least 18 years of age and proficient in reading, speaking, and writing. Valid driver's license required with no more than 4 points

Company Mission/ statement: Our mission is to inspire and empower people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services. Comprehensive Benefits Package: Medical, Dental and Vision Insurance Health Spending Account Company-Paid Life Insurance Short Term Disability 401(k) Paid Holidays Paid Vacation and Sick Leave Employee Assistant Program Referral Bonus Opportunities Extensive Internal Training Program Pay Scale: Pay is based off education, experience, and certification level. Levels are; Peer Support/Para Professional: $17/hr. AP:$19/hr. QP: $23.08-$24.04/hr. Available Shifts: Days: 8am-8pm and Nights: 8pm-8am. Summary: Responsible for providing support and care to meet the physical and psychological needs of consumers through providing direct and indirect care. BHUC is a 24-hour behavioral health urgent care service. Essential Duties and Responsibilities: Provides supervision and monitoring of each consumer. Assist with and model appropriate daily living skills. Document any reported or observed symptoms of consumers and report to the team. Participate in Shift Report Provide transportation All other duties as assigned by supervisor Special Attributes: Strong interpersonal skills and belief in consumer's ability to recover. Minimal supervision regarding use of time, able to prioritize work assignments. Ability to communicate effectively with professionals and clients/families. Ability to make sound decisions in emergency situations. A desire to work with individuals with severe mental illness and substance abuse issues. Education and/or Experience: Tech I: Para Professional services are delivered by staff who have the life experience of being diagnosed with a serious mental illness or substance addiction problem, and are currently in recovery, stable, and living without relapses. The Paraprofessional has a high school diploma, or GED and at least five years of life experience with a serious mental illness or substance addiction. Peer Support - Requires Peer Support Certification. AP - requires high school diploma and at least one year of appropriate experience. Or Bachelor's degree in the field with no experience. Tech II: QP- requires bachelor's degree in social work, Counseling or another Human Services field. Qualified Professional (QP) required.