Daymark Recovery Services Jobs In Boone, NC

Job Details Wilkes Center - North Wilkesboro, NCDescription Company Mission/Statement: Our mission is to inspire and empower people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services. Comprehensive Benefits Package: Medical, Dental and Vision Insurance Health Spending Account Company-Paid Life Insurance Short Term Disability 401(k) Paid Holidays Paid Vacation and Sick Leave Employee Assistant Program Referral Bonus Opportunities Extensive Internal Training Program Summary The Case Manager (Case Manager- ECR QP) provides a community-based service to the client and caregiver of a child/youth that has mental illness, substance use disorder or co-occurring diagnoses. Case Manager- ECR QP provides structured, one-to-one, person-centered, strength-based interventions that promote self-determination, self-advocacy and focus on recovery and resiliency. The service provided to the caregiver must be directed exclusively toward the benefit of the child/youth. A Case Manager- ECR QP is expected to improve the outcomes for child/youth that are involved in multiple systems and increase the child/youth and the family's capacity to manage their own services and support while promoting recovery and healthy relationships. The Case Manager- ECR QP service confirms the belief that family voice and choice are essential in care and in producing positive outcomes. Essential Duties and Responsibilities: Provide solution-focused behavioral health services that are responsive to child/youth and family, juvenile justice, social services, and school needs. Provide appropriate screening, early identification, and assessment of suicide risk, trauma exposure, substance use, exposure to and risk of violence, eating disorders, and other clinical presentations. Encourage the child/youth, family members and natural supports to drive all aspects of the planning and treatment process. Remain connected with the child/youth and family until they are firmly established and engaged (appointments scheduled, goals set, resources reviewed) with the services and supports to meet their needs through-out the follow-up period. Participates in interdisciplinary treatment planning, consultation activities and ensures all involved parties are aware of the plan of care. Provides crisis intervention to all participants of ECR and involves crisis services when needed. Supervisory Responsibilities: None unless supervising a student and/or training a co-worker. Education and/or Experience: Minimum of a Bachelors degree and experience that qualifies the staff person as a Qualified Professional (QP). Experience in mental/behavioral health/substance use crisis response, meeting the QP requirements, and at least 1 year experience working with child/youth and adolescents.

Job Details Watauga Center - Boone, NCDescription May Qualify for Hiring Bonus (Benefit Eligible Only) Company Mission Statement: Our mission is to inspire and empower people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services. Comprehensive Benefits Package: Medical, Dental and Vision Insurance Health Spending Account Company-Paid Life Insurance Short Term Disability 401(k) Paid Holidays Paid Vacation and Sick Leave Employee Assistant Program Referral Bonus Opportunities Extensive Internal Training Program Pay Scale: Pay is based off education, experience, and certification level. Levels are; Para Professional: 19.23/hr Peer Support: $20.19/hr. AP: $21.63/hr. QP: $24.04-25.48/hr. Shifts: Days: 8am-8pm, Afternoon: 12p-12a, Nights: 8pm-8am Nights and Weekends qualify for shift differential on top of your base hourly rate. Summary: Under indirect supervision, provides, oversees, and/or administers a wide range of psychosocial evaluation/assessment, diagnostic, crisis intervention services in a high-intensity clinical environment which requires a high degree of independent decision-making. Most aspects of this job require clinical assessment and evaluation skills to consumers that report in crisis to a variety of community settings including magistrate's office, community sites, and DAYMARK Service Areas in crisis. Case management/supportive services for disposition of cases is also a core function of this job. Summary: Provides psychoeducation as indicated in the PCP Assists with crisis interventions Assists the team leader with behavioral and substance use disorder interventions Assists with the development of relapse prevention and disease management strategies Participates in the initial development, implementation, and ongoing revision of the PCP Communicates the beneficiary's progress and the effectiveness of the strategies and interventions to the team leader as outlined in the PCP Essential Duties and Responsibilities: This person is an integral member of an array of services. The responsibilities of the Para professional include, but are not limited to, the following: Consumer Education / Advocacy Ensures that consumer/legally responsible person receives information regarding rights and assistance as needed in exercising rights. Assists consumer/legally responsible person in obtaining information about available service providers. Self Help: Helps the consumer make informed independent choices and develop a network of supportive individuals. Pre-Crisis Support Assist the consumer with using the crisis plan and provide relapse prevention support. Housing Supports the consumer to maintain stable housing, improve housing situation, and enhance independent living skills. Education/Employment Assists the client in gaining information about going back to school or job training Developing and implementing a Mental Health Wellness Recovery Action Plan (WRAP) If with an approved WRAP facilitator or trainer, this can include skill maintenance and enhancement around meals and social activities to build peer relationships where eating is not the core activity. Units Billed Minimum Requirement: The direct service guideline is 75% of time spent in specific billable contacts per week in the community. (120 units a week) Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: Tech 1: Para Professional services are delivered by staff who have the life experience of being diagnosed with a serious mental illness or substance addiction problem, and are currently in recovery, stable, and living without relapses. The Paraprofessional has a high school diploma, or GED and at least five years of life experience with a serious mental illness or substance addiction. Peer Support - Requires Peer Support Certification. AP - requires high school diploma and at least one year of appropriate experience. Or Bachelor's degree in the field with no experience. Tech 2: QP- requires bachelor's degree in social work, Counseling or another Human Services field. Qualified Professional (QP) required.

Job Details Wilkes Center - North Wilkesboro, NCDescription Qualifies for Hiring Bonus if Benefit Eligible Company Mission/ statement: Our mission is to inspire and empower people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services. Comprehensive Benefits Package: Medical, Dental and Vision Insurance Flex Spending Account Health Spending Account Company-Paid Life Insurance Short Term Disability 401(k) Paid Holidays Paid Vacation and Sick Leave Employee Assistant Program Referral Bonus Opportunities Extensive Internal Training Program Pay Scale: $16-$17hr Summary: Under direct and indirect supervision, provides care management functions, documentation, referral and linkage, and monitoring/follow-up. Essential Duties and Responsibilities: Provides care management extender duties, referring and linking to needed services, monitoring/follow up with client and referrals, provide education for health promotion Participates in interdisciplinary treatment planning, consultation activities and ensures all involved parties are aware of the plan of care. Provides crisis intervention to all participants of TCM and involves crisis services when needed. All other duties as assigned by supervisor. The responsibilities of the Care Management Extender include, but are not limited to, the following: Care Management Documentation Works in conjunction with the client, family, friends, and providers who have lengthy experience with the person. Assist the person to obtain the outcomes/skills/symptom reduction that they desire. Facilitates provider choice process, maintaining objectivity and providing fact-finding assistance. Ensures that signed Authorization to Disclose Health Information forms are obtained and on file in the consumer's medical record prior to releasing any information when needed (Substance Use Disorders). Ensures that all information released/disclosed is documented on the Accounting of Release and Disclosure form (this includes documenting any documents given to consumer/legal guardian). Referral/Linkage Referral and linkage activities connect a recipient with medical, behavioral, social and other programs, services, and supports to address identified needs and achieve goals specified in the Care Management Plan. Referral and linkage activities include but are not limited to: Coordinating the delivery of services to reduce fragmentation of care and maximize mutually agreed upon outcomes. Facilitating access to and connecting recipients to services and supports identified in the Person Centered Plan. Making referrals to providers for needed services and scheduling appointments with the recipient. Assisting the recipient as he or she transitions through levels of care. Facilitating communication and collaboration among all service providers and the recipient. Assisting the recipient in establishing and maintaining a medical home where needed. Assisting the recipient in establishing OBGYN and prenatal care as necessary. Natural Support / Services Not Funded Through the Tailored Plan Assists consumer/legally responsible person in considering and accessing natural community supports such as educational services, transportation, support from friends/family/church, etc. Ensures that the consumer gets the best possible treatment and care by carefully coordinating paid supports/services with other resources available in the community. Monitoring/Follow-Up Monitoring and follow up includes activities and contacts that are necessary to ensure that the Care Management Plan is effectively implemented and adequately addresses the needs of the recipient. Monitoring activities may involve the recipient, his or her supports, providers, and others involved in care delivery. Monitoring activities helps determine whether: Services are being provided in accordance with the recipient's Care Management Plan; Services in the Care Management Plan adequate and effective; There are changes in the needs or status of the recipient; and The recipient is making progress toward his or her goals. Documents monitoring and the actions taken/planned as a result of the monitoring in the consumer's record. Ensures that the monitoring schedule for each consumer is sufficient to assure the health, safety and welfare of the consumer. Monitors for progress/lack of progress through observation, interview, and documentation review. Coordination Works closely with the consumer/legally responsible person, provider agencies, and others involved with the consumer's care and treatment to avoid/resolve scheduling conflicts, duplication of effort, and other problems that hinder effective treatment. Assists consumer in obtaining entitlement services whenever possible. Monitors the consumer's continued eligibility for Medicaid and/or NC Health Choice, as applicable, and provides needed assistance to the consumer/legally responsible person in order to ensure that coverage does not lapse. Units Billed Minimum Requirement: The extender will be assigned contacts to ensure the team meets the following requirements. Care management contacts for members with behavioral health needs: High Acuity: At least four care manager-to-member contacts per month, including at least one in-person contact with the member. Moderate Acuity: At least three care manager-to-member contacts per month and at least one in-person contact with the member quarterly (includes care management comprehensive assessment if it was conducted in- person). Low Acuity: At least two care manager-to-member contacts per month and at least two in-person contacts with the member per year, approximately six months apart (includes the care management comprehensive assessment if it was conducted in-person). Education and/or Experience: Minimum of a high school diploma or equivalent. And meet one of the following criteria: Certified Peer Support Specialists; Community health workers (CHW), defined as individuals who have completed the NC Community Health Worker Standardized Core Competency Training (NC CHW SCCT); Individuals who served as Community Navigators prior to the implementation of Tailored Plans; Parents or guardians of an individual with an I/DD or a TBI or a behavioral health condition (parent/guardian cannot serve as an extender for their own family member); A person with lived experience with an I/DD or a TBI or a behavioral health condition Or 2 years of paid care management type experience with at least 1 year paid experience at any time with population served. TCM trainings will be required to complete as assigned.

Job Details Watauga Center - Boone, NCDescription May Qualify for Hiring Bonus if Licensed (Benefit Eligible Only) Company Mission Statement: Our mission is to inspire and empower people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services. Comprehensive Benefits Package: Medical, Dental and Vision Insurance Health Spending Account Company-Paid Life Insurance Short Term Disability 401(k) Paid Holidays Paid Vacation and Sick Leave Employee Assistant Program Referral Bonus Opportunities Extensive Internal Training Program Pay Scale: Starting 52k(Provisional)-57k(Fully Licensed) Summary: The ACT Team Leader is a full-time leader/supervisor that is responsible for both clinical and administrative supervision of the team. This position requires experience in working with persons who have severe and persistent mental illness, understanding of the importance of delivering service as a team and in accordance to the National Program Standards for ACT services, the ability to be an excellent communicator, demonstrate excellent clinical judgment, adhere to a recovery philosophy of care, have excellent leadership skills and management abilities. Essential Duties and Responsibilities: Provides both administrative and clinical supervision, in conjunction with the team psychiatrist, to all team members. Maintains supervisory notes on all team members Shares in the clinical treatment of all consumers receiving ACT services and documents this in planning meeting notes, morning meeting notes and medical record notes. Participates in comprehensive assessments, person-centered planning, crisis intervention, and on-call coverage. Participates in the selection and hiring of team members, ensures all hiring paperwork is completed per procedure, all performance evaluations remain up to date and all team members have the appropriate mandatory training to maintain fidelity to the National Program Standards for ACT services Implements program evaluation to ensure team operates in accordance with the National Program Standards for ACT services Assures all paperwork, billing tickets and documentation is completed in a timely manner. Evaluate the ongoing performance of consumer services, as well as the individual performance of team members Ensures strict compliance with all professional standards, Medicaid and Medicare regulations, agency policies and procedures Units Billed Minimum Requirement: Accountable for ensuring team as a whole meets billing standards per number of persons being served per the National Program Standards, state service definition requirements, and needs of the persons served.. Supervisory Responsibilities: Provide direct supervision to all ACT team members. Education and/or Experience: Master's degree in Psychology, Social Work, Counseling or related field, from an accredited college or university. Three to five years of clinical practice experience. Prefer 2 or more years of supervisory and management experience. Must be Licensed or Certified in Area of Practice: Licensed Clinical Social Worker, Licensed Psychological Associate, Licensed Professional Counselor, Certified Substance Abuse Counselor, Marriage and Family Therapist, Licensed Practicing Psychologist, Registered Nurse and/or licensed or certified in a related human services field. Qualifications

Job Details Avery Center - Newland, NC Full TimeDescription May Qualify for Hiring Bonus if Licensed (Benefit Eligible Only) Company Mission/ statement: Our mission is to inspire and empower people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services. Comprehensive Benefits Package: Medical, Dental and Vision Insurance Flex Spending Account Health Spending Account Company-Paid Life Insurance Short Term Disability 401(k) Paid Holidays Paid Vacation and Sick Leave Employee Assistant Program Referral Bonus Opportunities Extensive Internal Training Program Pay Scale: 70k Summary: This position is responsible for the clinical services and programming within at least one county that DAYMARK Recovery Services has a service location. This position reports directly to the Area Clinical Director. This position is responsible for all local clinical operations and compliance will all applicable policies, procedures, regulations and laws. Offers on-going mentoring, coaching and training to clinical staff. Assures adequate staffing at all times to meet service demand. Works closely with local Administrative Services Manager. This position is the community liaison between DAYMARK Recovery Services and the community at large and is often the spokesperson for DAYMARK Recovery Services to the community. Essential Duties and Responsibilities: Ensures strict compliance with all professional standards, IPRS/NC State, Federal Medicaid and Medicare regulations, agency policies and procedures. Maintains care and compliance with all rules for the facility. Monitors all expenses and ensures that expenditures are within proposed budget for the center. Assist with development of center budget. Provides clinicians with assistance on productivity standards, both monitoring and status to standards. Explores and develops new services and revenue streams. Provides or arranges for clinical direction or supervision to all members of the treatment teams. Provides or arranges for in-service training as appropriate, deliver clinical education programs, including best practices training to staff, also participates in agency-wide training programs/in-services. Assures all paperwork, billing tickets and documentation is completed in a timely manner according to established guidelines. Works with support supervisor and medical records to ensure that all regulatory standards are followed. Participates as a member of agency and community committees, councils and attends various meetings. Participates in the selection and hiring of therapists and other personnel actions as needed. Serve as the liaison between the Regional Operations Director and the local county service center. All other duties as assigned by supervisor. Special Attributes: Strong psychosocial, clinical assessment skills. Minimal supervision regarding use of time, able to prioritize work assignments. Must possess strong clinical skills, a vast knowledge base of mental health and substance abuse disorders and vigor to continue the learning process. Ability to communicate effectively with professionals and clients/families. Ability to make sound decisions in emergency situations. If the Center Director does not have a clinical licensure, they must have a good understanding of the clinical processes and show competency that they know when to seek direction from the medical or clinical director when needed for clinical issues such as assessments, mental health or substance use emergency situations Supervisory Responsibilities: Provide on-site supervision to all Mental Health and Substance Abuse Services staff. Education and/or Experience: Minimum of a Master's degree in Psychology, Social Work, Counseling or relative field, from an accredited college or university. Three to five years of clinical practice experience. Non-clinical degrees will be considered with a minimum of 5-10 years work experience in the mental health substance abuse environment.

Job Details Wilkes Center - North Wilkesboro, NCDescription May Qualify for Hiring Bonus if Licensed (Benefit Eligible Only) Company Mission Statement: Our mission is to inspire and empower people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services. Comprehensive Benefits Package: Medical, Dental and Vision Insurance Flex Spending Account Health Spending Account Company-Paid Life Insurance Short Term Disability 401(k) Paid Holidays Paid Vacation and Sick Leave Employee Assistant Program Referral Bonus Opportunities Extensive Internal Training Program PayScale: Starting 50k(Provisional)-55k(Fully Licensed) Summary: Part-Time position, under indirect supervision, provides, oversees, and/or administers a wide range of psychosocial evaluation/assessment, diagnostic, counseling therapy, crisis intervention services in a high-intensity clinical environment which requires a high degree of independent decision-making. Most aspects of this job require clinical assessment and evaluation skills to consumers that report in crisis to a variety of community settings including magistrate's office, community sites, and DAYMARK Service Areas in crisis. Case management/supportive services for disposition of cases is also a core function of this job. Essential Duties and Responsibilities: Carries a cell phone/pager and provides immediate telephonic response to calls from consumers, hospitals, DAYMARK Service Sites, professional healthcare offices, magistrate offices, jails and answering services (i.e., within 15 minutes of receiving calls). Gathers information from calls received and responds appropriately. Provides on-site assessment and evaluative services to consumers when requested from hospitals, jails, LME or other agencies as well as direct requests from consumers. Face to face responses must occur within 2 hours of request for an emergent assessment, and within 48 hours for an urgent assessment. Provides face-to-face assessment as required using necessary clinical skills while meeting all regulatory requirements to ensure reimbursement for services. Direct service care may also involve consultation with hospital staff, law enforcement, family members or support network as deemed necessary or clinically appropriate. Provides indirect services (e.g., case management and supportive services) to place a patient into a secure inpatient setting and/or arranges for discharge from the emergency room and/or DAYMARK Service Site to a lower level of care. Provide Mobile Crisis management follow up as needed to consumers who have received initial MCM services and require follow up to ensure they do not return to a state of crisis and are able to access appropriate non-crisis services. Other duties as assigned by the supervisor. Consults with other local providers and answering services by telephone and occasionally takes out involuntary petition at the local magistrate's office when necessary. Units Billed Minimum Requirement: There are 15 units per week of productivity standard to meet. The clinician is expected to collect the necessary information needed for reimbursement for the assessments that are done by the clinician. The clinician is also expected to turn in appropriate paper work so that assessments, intakes, evaluations, screenings, assertive outreach and case support may be billed when appropriate. Education and/or Experience: Must be able to demonstrate 1 year of experience providing crisis care in assertive outreach, assertive community treatment, emergency departments, inpatient units, or other services providing comprehensive emergency/crisis services. Doctorate degree in Psychology, MSW in Social Work or Registered Nurse from an accredited college or university and fully licensed in their perspective field with one or more years of experience in emergency services. Applicants with master's degrees who are provisionally licensed or licensed eligible as clinical social workers, professional counselors, substance abuse counselors and marriage and family counselors will be given consideration for employment. LCSW and LCAS staff is expected to complete first evaluation training and provide first evaluations in the community. Psychologist staff is expected to provide first evaluations in the community. Clinical staff with a Bachelor's degree in a human services field able to demonstrate experience in crisis services will be considered. OR QP- requires bachelor's Degree in Social Work, Counseling or another Human Services field. Qualified Professional (QP) required. 1 year of experience providing crisis care in assertive outreach, assertive community treatment, emergency departments, inpatient units, or other services providing comprehensive emergency/crisis services.

Job Details Ashe Center - Jefferson, NCDescription Qualifies for Hiring Bonus if Benefit Eligible Company Mission/ statement: Our mission is to inspire and empower people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services. Comprehensive Benefits Package: Medical, Dental and Vision Insurance Flex Spending Account Health Spending Account Company-Paid Life Insurance Short Term Disability 401(k) Paid Holidays Paid Vacation and Sick Leave Employee Assistant Program Referral Bonus Opportunities Extensive Internal Training Program Pay Scale: $16-$17hr Summary: Under direct and indirect supervision, provides care management functions, documentation, referral and linkage, and monitoring/follow-up. Essential Duties and Responsibilities: Provides care management extender duties, referring and linking to needed services, monitoring/follow up with client and referrals, provide education for health promotion Participates in interdisciplinary treatment planning, consultation activities and ensures all involved parties are aware of the plan of care. Provides crisis intervention to all participants of TCM and involves crisis services when needed. All other duties as assigned by supervisor. The responsibilities of the Care Management Extender include, but are not limited to, the following: Care Management Documentation Works in conjunction with the client, family, friends, and providers who have lengthy experience with the person. Assist the person to obtain the outcomes/skills/symptom reduction that they desire. Facilitates provider choice process, maintaining objectivity and providing fact-finding assistance. Ensures that signed Authorization to Disclose Health Information forms are obtained and on file in the consumer's medical record prior to releasing any information when needed (Substance Use Disorders). Ensures that all information released/disclosed is documented on the Accounting of Release and Disclosure form (this includes documenting any documents given to consumer/legal guardian). Referral/Linkage Referral and linkage activities connect a recipient with medical, behavioral, social and other programs, services, and supports to address identified needs and achieve goals specified in the Care Management Plan. Referral and linkage activities include but are not limited to: Coordinating the delivery of services to reduce fragmentation of care and maximize mutually agreed upon outcomes. Facilitating access to and connecting recipients to services and supports identified in the Person Centered Plan. Making referrals to providers for needed services and scheduling appointments with the recipient. Assisting the recipient as he or she transitions through levels of care. Facilitating communication and collaboration among all service providers and the recipient. Assisting the recipient in establishing and maintaining a medical home where needed. Assisting the recipient in establishing OBGYN and prenatal care as necessary. Natural Support / Services Not Funded Through the Tailored Plan Assists consumer/legally responsible person in considering and accessing natural community supports such as educational services, transportation, support from friends/family/church, etc. Ensures that the consumer gets the best possible treatment and care by carefully coordinating paid supports/services with other resources available in the community. Monitoring/Follow-Up Monitoring and follow up includes activities and contacts that are necessary to ensure that the Care Management Plan is effectively implemented and adequately addresses the needs of the recipient. Monitoring activities may involve the recipient, his or her supports, providers, and others involved in care delivery. Monitoring activities helps determine whether: Services are being provided in accordance with the recipient's Care Management Plan; Services in the Care Management Plan adequate and effective; There are changes in the needs or status of the recipient; and The recipient is making progress toward his or her goals. Documents monitoring and the actions taken/planned as a result of the monitoring in the consumer's record. Ensures that the monitoring schedule for each consumer is sufficient to assure the health, safety and welfare of the consumer. Monitors for progress/lack of progress through observation, interview, and documentation review. Coordination Works closely with the consumer/legally responsible person, provider agencies, and others involved with the consumer's care and treatment to avoid/resolve scheduling conflicts, duplication of effort, and other problems that hinder effective treatment. Assists consumer in obtaining entitlement services whenever possible. Monitors the consumer's continued eligibility for Medicaid and/or NC Health Choice, as applicable, and provides needed assistance to the consumer/legally responsible person in order to ensure that coverage does not lapse. Units Billed Minimum Requirement: The extender will be assigned contacts to ensure the team meets the following requirements. Care management contacts for members with behavioral health needs: High Acuity: At least four care manager-to-member contacts per month, including at least one in-person contact with the member. Moderate Acuity: At least three care manager-to-member contacts per month and at least one in-person contact with the member quarterly (includes care management comprehensive assessment if it was conducted in- person). Low Acuity: At least two care manager-to-member contacts per month and at least two in-person contacts with the member per year, approximately six months apart (includes the care management comprehensive assessment if it was conducted in-person). Education and/or Experience: Minimum of a high school diploma or equivalent. And meet one of the following criteria: Certified Peer Support Specialists; Community health workers (CHW), defined as individuals who have completed the NC Community Health Worker Standardized Core Competency Training (NC CHW SCCT); Individuals who served as Community Navigators prior to the implementation of Tailored Plans; Parents or guardians of an individual with an I/DD or a TBI or a behavioral health condition (parent/guardian cannot serve as an extender for their own family member); A person with lived experience with an I/DD or a TBI or a behavioral health condition Or 2 years of paid care management type experience with at least 1 year paid experience at any time with population served. TCM trainings will be required to complete as assigned.

Job Details Wilkes Center - North Wilkesboro, NCDescription Company Mission/ statement: Our mission is to inspire and empower people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services. Comprehensive Benefits Package: Medical, Dental and Vision Insurance Health Spending Account Company-Paid Life Insurance Short Term Disability 401(k) Paid Holidays Paid Vacation and Sick Leave Employee Assistant Program Referral Bonus Opportunities Extensive Internal Training Program Pay Scale: $16-$17.50hr. Summary: Provides administrative and center support and customer service functions to the service site, including but not limited to scheduling, filing, documentation, client services, research and billing. Requires strict compliance with professional, legal and confidentiality standards. Essential Duties and Responsibilities: Ensures strict compliance with all professional standards, Medicaid and Medicare regulations, filing, tickets/documentation is completed, and agency policies and procedures, HIPAA Compliance Schedules appointments, prepares records for the daily appointments Keys in important consumer data to schedule appointments, inquire about benefits and for reimbursement purposes May file, release and copy protected healthcare information Answers phone calls, transfers to the appropriate parties, is courteous to the public, assists consumers with fee setting, benefit information, scheduling, sharing of other resources. Special Attributes: Must possess a good attitude, work well with others, have a strong commitment to patient care, understand office flow, understand budgeting and have knowledge of Mental Health, Social Work or Health Care Fields. Supervisory Responsibilities: May be asked to periodically oversee staff or lead by the Practice Manager. Education and/or Experience: Must possess at least a High School Diploma. Office experience in the healthcare field preferred.

Job Details Ashe Center - Jefferson, NCDescription May Qualify for Hiring Bonus (Benefit Eligible Only) Company Mission Statement: Our mission is to inspire and empower people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services. Comprehensive Benefits Package: Medical, Dental and Vision Insurance Health Spending Account Company-Paid Life Insurance Short Term Disability 401(k) Paid Holidays Paid Vacation and Sick Leave Employee Assistant Program Referral Bonus Opportunities Extensive Internal Training Program Pay Scale: Pay is based off education, experience, and certification level. Levels are; Para Professional: 19.23/hr Peer Support: $20.19/hr. AP: $21.63/hr. QP: $24.04-25.48/hr. Shifts: Days: 8am-8pm, Afternoon: 12p-12a, Nights: 8pm-8am Nights and Weekends qualify for shift differential on top of your base hourly rate. Summary: Under indirect supervision, provides, oversees, and/or administers a wide range of psychosocial evaluation/assessment, diagnostic, crisis intervention services in a high-intensity clinical environment which requires a high degree of independent decision-making. Most aspects of this job require clinical assessment and evaluation skills to consumers that report in crisis to a variety of community settings including magistrate's office, community sites, and DAYMARK Service Areas in crisis. Case management/supportive services for disposition of cases is also a core function of this job. Summary: Provides psychoeducation as indicated in the PCP Assists with crisis interventions Assists the team leader with behavioral and substance use disorder interventions Assists with the development of relapse prevention and disease management strategies Participates in the initial development, implementation, and ongoing revision of the PCP Communicates the beneficiary's progress and the effectiveness of the strategies and interventions to the team leader as outlined in the PCP Essential Duties and Responsibilities: This person is an integral member of an array of services. The responsibilities of the Para professional include, but are not limited to, the following: Consumer Education / Advocacy Ensures that consumer/legally responsible person receives information regarding rights and assistance as needed in exercising rights. Assists consumer/legally responsible person in obtaining information about available service providers. Self Help: Helps the consumer make informed independent choices and develop a network of supportive individuals. Pre-Crisis Support Assist the consumer with using the crisis plan and provide relapse prevention support. Housing Supports the consumer to maintain stable housing, improve housing situation, and enhance independent living skills. Education/Employment Assists the client in gaining information about going back to school or job training Developing and implementing a Mental Health Wellness Recovery Action Plan (WRAP) If with an approved WRAP facilitator or trainer, this can include skill maintenance and enhancement around meals and social activities to build peer relationships where eating is not the core activity. Units Billed Minimum Requirement: The direct service guideline is 75% of time spent in specific billable contacts per week in the community. (120 units a week) Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: Tech 1: Para Professional services are delivered by staff who have the life experience of being diagnosed with a serious mental illness or substance addiction problem, and are currently in recovery, stable, and living without relapses. The Paraprofessional has a high school diploma, or GED and at least five years of life experience with a serious mental illness or substance addiction. Peer Support - Requires Peer Support Certification. AP - requires high school diploma and at least one year of appropriate experience. Or Bachelor's degree in the field with no experience. Tech 2: QP- requires bachelor's degree in social work, Counseling or another Human Services field. Qualified Professional (QP) required.

Job Details Wilkes Center - North Wilkesboro, NCDescription Company Mission/ statement: Our mission is to inspire and empower people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services. Comprehensive Benefits Package: Medical, Dental and Vision Insurance Health Spending Account Company-Paid Life Insurance Short Term Disability 401(k) Paid Holidays Paid Vacation and Sick Leave Employee Assistant Program Referral Bonus Opportunities Extensive Internal Training Program Pay Scale: Starting 52k(Provisional)-57k(Fully Licensed) Summary: This position requires in-person, face to face sessions with clients at their homes and in the community with on-call crisis support. The position is full time and not remote. Office hours are flexible, based on the scheduling of visits, staffings, supervision, etc., however, the expectation is that you will work out of the office to coordinate with your team members and collaborate with other agency staff. The responsibilities of the IIH Team Leader include, but are not limited to, the following: Providing individual and family therapy for each youth served by the team Designating the appropriate team staff such that specialized clinical expertise is applied as clinically indicated for each child Providing and coordinating the assessment and reassessment of the recipient's clinical needs Providing clinical expertise and guidance to the IIH team members in the team's interventions with the recipient Providing supervision of all members of the team for the provision of this service. Participating in the person-centered planning process Assisting with implementing a home-based behavioral support plan with the youth and his or her caregivers as indicated in the Person Centered Plan Providing psychoeducation as indicated in the Person Centered Plan Assisting with crisis interventions Consulting with identified providers, engaging community and natural supports, and including their input in the person-centered planning process Ensuring the IIH team works together as an organized, coordinated unit. Meeting with the IIH team at least weekly to ensure that the planned interventions are implemented by the appropriate staff members and to discuss recipient's progress toward goals as identified in the Person Centered Plan. Ensuring proper billing of the IIH Services. Linking the recipient to an alternative service when clinically indicated and functionally appropriate for the needs of the youth and family as determined by the Child and Family Team. Special Attributes: Strong psychosocial, clinical assessment skills. Minimal supervision regarding use of time, able to prioritize work assignments. Ability to communicate effectively with professions and clients/families. Ability to make sound decisions in emergency situations. Supervisory Responsibilities: Providing the clinical supervision of all members of the team for the provision of this service. Meets with the IIH team at least weekly to ensure that the planned interventions are implemented by the appropriate staff members and to discuss recipient's progress toward goals as identified in the Person Centered Plan. Ensures the IIH team works together as an organized, coordinated unit. Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: This position requires CLINICAL Licensure (LCSW/A, LCMHC/A, LMFT/A, LP/A,) with a minimum of a Master's degree and 1 year experience working with children/adolescents who have MH/SU diagnoses.

Job Details Wilkes Center - North Wilkesboro, NCDescription Qualifies for Hiring Bonus if Benefit Eligible Company Mission Statement: Our mission is to inspire and empower people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services. Comprehensive Benefits Package: Medical, Dental and Vision Insurance Flex Spending Account Health Spending Account Company-Paid Life Insurance Short Term Disability 401(k) Paid Holidays Paid Vacation and Sick Leave Employee Assistant Program Referral Bonus Opportunities Extensive Internal Training Program Pay Scale: Starting 50k(Provisional)-55k(Fully Licensed) Summary: Under indirect supervision, provides, oversees, and/or administers a wide range of psychosocial evaluation/assessment, diagnostic, counseling therapy, crisis intervention services in a high-intensity clinical environment which requires a high degree of independent decision-making. Most aspects of this job require clinical assessment and evaluation skills to consumers that report in crisis to a variety of community settings including magistrate's office, community sites, and DAYMARK Service Areas in crisis. Case management/supportive services for disposition of cases is also a core function of this job. Essential Duties and Responsibilities: Carries a cell phone/pager and provides immediate telephonic response to calls from consumers, hospitals, DAYMARK Service Sites, professional healthcare offices, magistrate offices, jails and answering services (i.e., within 15 minutes of receiving calls). Gathers information from calls received and responds appropriately. Provides on-site assessment and evaluative services to consumers when requested from hospitals, jails, LME or other agencies as well as direct requests from consumers. Face to face responses must occur within 2 hours of request for an emergent assessment, and within 48 hours for an urgent assessment. Provides face-to-face assessment as required using necessary clinical skills while meeting all regulatory requirements to ensure reimbursement for services. Direct service care may also involve consultation with hospital staff, law enforcement, family members or support network as deemed necessary or clinically appropriate. Provides indirect services (e.g., case management and supportive services) to place a patient into a secure inpatient setting and/or arranges for discharge from the emergency room and/or DAYMARK Service Site to a lower level of care. Provide Mobile Crisis management follow up as needed to consumers who have received initial MCM services and require follow up to ensure they do not return to a state of crisis and are able to access appropriate non-crisis services. Other duties as assigned by the supervisor Consults with other local providers and answering services by telephone and occasionally takes out involuntary petition at the local magistrates office when necessary. Units Billed Minimum Requirement: There are 15 units per week of productivity standard to meet. The clinician is expected to collect the necessary information needed for reimbursement for the assessments that are done by the clinician. The clinician is also expected to turn in appropriate paper work so that assessments, intakes, evaluations, screenings, assertive outreach and case support may be billed when appropriate. Supervisory Responsibilities: None unless supervising a student and/or training a co-worker. Education and/or Experience: Must be able to demonstrate 1 year of experience providing crisis care in assertive outreach, assertive community treatment, emergency departments, inpatient units, or other services providing comprehensive emergency/crisis services. Doctorate degree in Psychology, MSW in Social Work or Registered Nurse from an accredited college or university and fully licensed in their perspective field with one or more years of experience in emergency services. Applicants with master's degrees who are provisionally licensed or licensed eligible as clinical social workers, professional counselors, substance abuse counselors and marriage and family counselors will be given consideration for employment. LCSW and LCAS staff is expected to complete first evaluation training and provide first evaluations in the community. Psychologist staff is expected to provide first evaluations in the community. Clinical staff with a Bachelor's degree in a human services field able to demonstrate experience in crisis services will be considered.

Job Details Watauga Center - Boone, NCDescription Qualifies for Hiring Bonus if Benefit Eligible Company Mission Statement: Our mission is to inspire and empower people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services. Comprehensive Benefits Package: Medical, Dental and Vision Insurance Flex Spending Account Health Spending Account Company-Paid Life Insurance Short Term Disability 401(k) Paid Holidays Paid Vacation and Sick Leave Employee Assistant Program Referral Bonus Opportunities Extensive Internal Training Program Payscale: 45k-48k Summary: Under direct and indirect supervision, provides case management assessment, person centered planning and documentation, referral and linkage, and monitoring/follow-up. Essential Duties and Responsibilities: Provides care management assessment/reassessment, development of care management plans, referring and linking to needed services, monitoring/follow up with client and referrals, provide education for health promotion. Ensure metrics for outcomes are met. Participates in interdisciplinary treatment planning, consultation activities and ensures all involved parties are aware of the plan of care. Provides crisis intervention consultation to all participants of TCM and involves crisis services when needed. All other duties as assigned by supervisor. The responsibilities of the Care Manager include, but are not limited to, the following: Care Management Assessment Documents the client's service needs, strengths, resources, preferences, and goals to develop a Care Management Plan. Gathers information regarding all aspects of the recipient, including medical, physical, psychosocial, behavioral, financial, social, cultural, environmental, legal, and vocational/educational areas. Integrates all current assessments including the comprehensive clinical assessment and medical assessments, including assessments and information from the HIE/Tailored Plan and the primary care or specialty care physician. Includes early identification of conditions and needs for prevention and amelioration. Consults with other natural and paid supports such as family members, medical and behavioral health providers, and educators to form a complete assessment. Performs periodic reassessment to determine whether a recipient's needs or preferences have changed. Care Management Plan/Documentation Ensures that person centered information is gathered and that the consumer's health and safety risks are assessed prior to the development of the care management plan Works in conjunction with the client, family, friends, and providers who have lengthy experience with the person. Performs periodic revision of a plan based on the information collected from the person, family, other personal supports, and comprehensive clinical assessments or reassessments. Assist the person to obtain the outcomes/skills/symptom reduction that they desire. Contact the primary care physician to obtain clinical information pertinent to establishing person centered goals. Facilitates provider choice process, maintaining objectivity and providing fact-finding assistance. Ensures that signed Authorization to Disclose Health Information forms are obtained and on file in the consumer's medical record prior to releasing any information when needed (Substance Use Disorders). Ensures that all information released/disclosed is documented on the Accounting of Release and Disclosure form (this includes documenting any documents given to consumer/legal guardian). Referral/Linkage Referral and linkage activities connect a recipient with medical, behavioral, social and other programs, services, and supports to address identified needs and achieve goals specified in the Care Management Plan. Referral and linkage activities include but are not limited to: Coordinating the delivery of services to reduce fragmentation of care and maximize mutually agreed upon outcomes. Facilitating access to and connecting recipients to services and supports identified in the Person Centered Plan. Making referrals to providers for needed services and scheduling appointments with the recipient. Assisting the recipient as he or she transitions through levels of care. Facilitating communication and collaboration among all service providers and the recipient. Assisting the recipient in establishing and maintaining a medical home where needed. Assisting the recipient in establishing OBGYN and prenatal care as necessary. Natural Support / Services Not Funded Through the Tailored Plan Assists consumer/legally responsible person in considering and accessing natural community supports such as educational services, transportation, support from friends/family/church, etc. Ensures that the consumer gets the best possible treatment and care by carefully coordinating paid supports/services with other resources available in the community. Monitoring/Follow-Up Monitoring and follow up includes activities and contacts that are necessary to ensure that the Care Management Plan is effectively implemented and adequately addresses the needs of the recipient. Monitoring activities may involve the recipient, his or her supports, providers, and others involved in care delivery. Monitoring activities helps determine whether: Services are being provided in accordance with the recipient's Care Management Plan; Services in the Care Management Plan adequate and effective; There are changes in the needs or status of the recipient; and The recipient is making progress toward his or her goals. Documents monitoring and the actions taken/planned as a result of the monitoring in the consumer's record. Ensures that the monitoring schedule for each consumer is sufficient to assure the health, safety and welfare of the consumer. Monitors for progress/lack of progress through observation, interview, and documentation review. Coordination Works closely with the consumer/legally responsible person, provider agencies, and others involved with the consumer's care and treatment to avoid/resolve scheduling conflicts, duplication of effort, and other problems that hinder effective treatment. Assists consumer in obtaining entitlement services whenever possible. Monitors the consumer's continued eligibility for Medicaid and/or NC Health Choice, as applicable, and provides needed assistance to the consumer/legally responsible person in order to ensure that coverage does not lapse. Outcomes Be responsible for the BH quality metrics for your assigned members Units Billed Minimum Requirement: Care manager contacts for members with behavioral health needs: High Acuity: At least four care manager-to-member contacts per month, including at least one in-person contact with the member. Moderate Acuity: At least three care manager-to-member contacts per month and at least one in-person contact with the member quarterly (includes care management comprehensive assessment if it was conducted in- person). Low Acuity: At least two care manager-to-member contacts per month and at least two in-person contacts with the member per year, approximately six months apart (includes the care management comprehensive assessment if it was conducted in-person). Education and/or Experience: A bachelor's degree in a human service field with two years MH/SA/DD experience with the population served; or,a licensed RN with two years MH/SA/DD experience with the population served. TCM trainings will be required to complete as assigned.

Job Details Wilkes Center - North Wilkesboro, NCDescription May Qualify for Hiring Bonus (Benefit Eligible Only) Company Mission Statement: Our mission is to inspire and empower people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services. Comprehensive Benefits Package: Medical, Dental and Vision Insurance Health Spending Account Company-Paid Life Insurance Short Term Disability 401(k) Paid Holidays Paid Vacation and Sick Leave Employee Assistant Program Referral Bonus Opportunities Extensive Internal Training Program Pay Scale: Pay is based off education, experience, and certification level. Levels are; Para Professional: 19.23/hr Peer Support: $20.19/hr. AP: $21.63/hr. QP: $24.04-25.48/hr. Shifts: Afternoons: 12pm-12am Nights and Weekends qualify for shift differential on top of your base hourly rate. Summary: Under indirect supervision, provides, oversees, and/or administers a wide range of psychosocial evaluation/assessment, diagnostic, crisis intervention services in a high-intensity clinical environment which requires a high degree of independent decision-making. Most aspects of this job require clinical assessment and evaluation skills to consumers that report in crisis to a variety of community settings including magistrate's office, community sites, and DAYMARK Service Areas in crisis. Case management/supportive services for disposition of cases is also a core function of this job. Summary: Provides psychoeducation as indicated in the PCP Assists with crisis interventions Assists the team leader with behavioral and substance use disorder interventions Assists with the development of relapse prevention and disease management strategies Participates in the initial development, implementation, and ongoing revision of the PCP Communicates the beneficiary's progress and the effectiveness of the strategies and interventions to the team leader as outlined in the PCP Essential Duties and Responsibilities: This person is an integral member of an array of services. The responsibilities of the Para professional include, but are not limited to, the following: Consumer Education / Advocacy Ensures that consumer/legally responsible person receives information regarding rights and assistance as needed in exercising rights. Assists consumer/legally responsible person in obtaining information about available service providers. Self Help: Helps the consumer make informed independent choices and develop a network of supportive individuals. Pre-Crisis Support Assist the consumer with using the crisis plan and provide relapse prevention support. Housing Supports the consumer to maintain stable housing, improve housing situation, and enhance independent living skills. Education/Employment Assists the client in gaining information about going back to school or job training Developing and implementing a Mental Health Wellness Recovery Action Plan (WRAP) If with an approved WRAP facilitator or trainer, this can include skill maintenance and enhancement around meals and social activities to build peer relationships where eating is not the core activity. Units Billed Minimum Requirement: The direct service guideline is 75% of time spent in specific billable contacts per week in the community. (120 units a week) Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: Tech 1: Para Professional services are delivered by staff who have the life experience of being diagnosed with a serious mental illness or substance addiction problem, and are currently in recovery, stable, and living without relapses. The Paraprofessional has a high school diploma, or GED and at least five years of life experience with a serious mental illness or substance addiction. Peer Support - Requires Peer Support Certification. AP - requires high school diploma and at least one year of appropriate experience. Or Bachelor's degree in the field with no experience. Tech 2: QP- requires bachelor's degree in social work, Counseling or another Human Services field. Qualified Professional (QP) required.

Job Details Ashe Center - Jefferson, NCDescription Company Mission/ statement: Our mission is to inspire and empower people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services. Comprehensive Benefits Package: Medical, Dental and Vision Insurance Flex Spending Account Health Spending Account Company-Paid Life Insurance Short Term Disability 401(k) Paid Holidays Paid Vacation and Sick Leave Employee Assistant Program Referral Bonus Opportunities Extensive Internal Training Program Pay Scale: Starting 52k(Provisional)-57k(Fully Licensed) Summary: This position requires in-person, face to face sessions with clients at their homes and in the community with on-call crisis support. The position is full time and not remote. Office hours are flexible, based on the scheduling of visits, staffing, supervision, etc., however, the expectation is that you will work out of the office to coordinate with your team members and collaborate with other agency staff. The responsibilities of the IIH Team Leader include, but are not limited to, the following: Providing individual and family therapy for each youth served by the team Designating the appropriate team staff such that specialized clinical expertise is applied as clinically indicated for each child Providing and coordinating the assessment and reassessment of the recipient's clinical needs Providing clinical expertise and guidance to the IIH team members in the team's interventions with the recipient Providing supervision of all members of the team for the provision of this service. Participating in the person-centered planning process Assisting with implementing a home-based behavioral support plan with the youth and his or her caregivers as indicated in the Person Centered Plan Providing psychoeducation as indicated in the Person Centered Plan Assisting with crisis interventions Consulting with identified providers, engaging community and natural supports, and including their input in the person-centered planning process Ensuring the IIH team works together as an organized, coordinated unit. Meeting with the IIH team at least weekly to ensure that the planned interventions are implemented by the appropriate staff members and to discuss recipient's progress toward goals as identified in the Person Centered Plan. Ensuring proper billing of the IIH Services. Linking the recipient to an alternative service when clinically indicated and functionally appropriate for the needs of the youth and family as determined by the Child and Family Team. Supervisory Responsibilities: Providing the clinical supervision of all members of the team for the provision of this service. Meets with the IIH team at least weekly to ensure that the planned interventions are implemented by the appropriate staff members and to discuss recipient's progress toward goals as identified in the Person Centered Plan. Ensures the IIH team works together as an organized, coordinated unit. Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: This position requires CLINICAL Licensure (LCSW/A, LCMHC/A, LMFT/A, LP/A,) with a minimum of a Master's degree and 1 year experience working with children/adolescents who have MH/SU diagnoses.

Job Details Wilkes Center - North Wilkesboro, NC Fully RemoteDescription May Qualify for Hiring Bonus (Benefit Eligible Only) Company Mission/ statement: Our mission is to inspire and empower people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services. Comprehensive Benefits Package: Medical, Dental and Vision Insurance Flex Spending Account Health Spending Account Company-Paid Life Insurance Short Term Disability 401(k) Paid Holidays Paid Vacation and Sick Leave Employee Assistant Program Referral Bonus Opportunities Extensive Internal Training Program Pay Scale: Starting 50k(Provisional)-55k(Fully Licensed) Summary: Under indirect supervision, provides, oversees, and/or administers a wide range of psychosocial evaluation/assessment, diagnostic, counseling therapy, crisis intervention services in a clinical environment which requires a high degree of independent decision-making. Most aspects of this job require clinical assessment, evaluation, and intervention skills to Mental Health consumers that are treated with individual, family, and/or group therapy in an outpatient setting. Case management/supportive services for disposition of cases is also a core function of this job. Essential Duties and Responsibilities: Provides clinical psychosocial assessment and treatment services to consumers with mental health problems. Face to face clinical assessments are scheduled within 7 days of request of an assessment and provided using necessary clinical skills while meeting all regulatory requirements to ensure reimbursement for services. Provides evidenced based clinically effective treatment services. Service delivery may also involve consultation with various community stakeholder agency staff, law enforcement, family members or support network as deemed necessary or clinically appropriate. Provides indirect services with a variety of stakeholders from whom services are received or needed by consumers to insure appropriate coordination for transition of services to or from another provider or agency. Provides indirect services (e.g., case management and supportive services) with a variety of stakeholders from whom services are received or needed by consumers to insure appropriate coordination for transition of services to or from another provider or agency. Other duties as assigned by the supervisor Consults with other local providers and referral sources by telephone as needed to insure coordination and transition of services when necessary. Units Billed Minimum Requirement: There are 25 units of productivity standard to meet. The clinician is expected to collect the necessary information needed for reimbursement for the assessments that are done by the clinician. The clinician is also expected to turn in appropriate paper work so that assessments, intakes, evaluations, screenings, assertive outreach and case support may be billed when appropriate. Education and/or Experience: Doctorate degree in Psychology, or Master's degree in Social Work, Psychology, counseling, or marriage and family therapy from an accredited college or university and licensed eligible or provisionally licensed in their perspective field. Applicants with master's degrees who are provisionally licensed or licensed eligible as clinical social workers, professional counselors, substance abuse counselors and marriage and family counselors will be given consideration for employment. LCSW and LCAS staff is expected to complete first evaluation training and provide first evaluations in the community. Psychologist staff is expected to provide first evaluations in the community.

Job Details Alleghany Center - Sparta, NCDescription Qualifies for Hiring Bonus if Benefit Eligible Company Mission/ statement: Our mission is to inspire and empower people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services. Comprehensive Benefits Package: Medical, Dental and Vision Insurance Flex Spending Account Health Spending Account Company-Paid Life Insurance Short Term Disability 401(k) Paid Holidays Paid Vacation and Sick Leave Employee Assistant Program Referral Bonus Opportunities Extensive Internal Training Program Pay Scale: $16-$17hr Summary: Under direct and indirect supervision, provides care management functions, documentation, referral and linkage, and monitoring/follow-up. Essential Duties and Responsibilities: Provides care management extender duties, referring and linking to needed services, monitoring/follow up with client and referrals, provide education for health promotion Participates in interdisciplinary treatment planning, consultation activities and ensures all involved parties are aware of the plan of care. Provides crisis intervention to all participants of TCM and involves crisis services when needed. All other duties as assigned by supervisor. The responsibilities of the Care Management Extender include, but are not limited to, the following: Care Management Documentation Works in conjunction with the client, family, friends, and providers who have lengthy experience with the person. Assist the person to obtain the outcomes/skills/symptom reduction that they desire. Facilitates provider choice process, maintaining objectivity and providing fact-finding assistance. Ensures that signed Authorization to Disclose Health Information forms are obtained and on file in the consumer's medical record prior to releasing any information when needed (Substance Use Disorders). Ensures that all information released/disclosed is documented on the Accounting of Release and Disclosure form (this includes documenting any documents given to consumer/legal guardian). Referral/Linkage Referral and linkage activities connect a recipient with medical, behavioral, social and other programs, services, and supports to address identified needs and achieve goals specified in the Care Management Plan. Referral and linkage activities include but are not limited to: Coordinating the delivery of services to reduce fragmentation of care and maximize mutually agreed upon outcomes. Facilitating access to and connecting recipients to services and supports identified in the Person Centered Plan. Making referrals to providers for needed services and scheduling appointments with the recipient. Assisting the recipient as he or she transitions through levels of care. Facilitating communication and collaboration among all service providers and the recipient. Assisting the recipient in establishing and maintaining a medical home where needed. Assisting the recipient in establishing OBGYN and prenatal care as necessary. Natural Support / Services Not Funded Through the Tailored Plan Assists consumer/legally responsible person in considering and accessing natural community supports such as educational services, transportation, support from friends/family/church, etc. Ensures that the consumer gets the best possible treatment and care by carefully coordinating paid supports/services with other resources available in the community. Monitoring/Follow-Up Monitoring and follow up includes activities and contacts that are necessary to ensure that the Care Management Plan is effectively implemented and adequately addresses the needs of the recipient. Monitoring activities may involve the recipient, his or her supports, providers, and others involved in care delivery. Monitoring activities helps determine whether: Services are being provided in accordance with the recipient's Care Management Plan; Services in the Care Management Plan adequate and effective; There are changes in the needs or status of the recipient; and The recipient is making progress toward his or her goals. Documents monitoring and the actions taken/planned as a result of the monitoring in the consumer's record. Ensures that the monitoring schedule for each consumer is sufficient to assure the health, safety and welfare of the consumer. Monitors for progress/lack of progress through observation, interview, and documentation review. Coordination Works closely with the consumer/legally responsible person, provider agencies, and others involved with the consumer's care and treatment to avoid/resolve scheduling conflicts, duplication of effort, and other problems that hinder effective treatment. Assists consumer in obtaining entitlement services whenever possible. Monitors the consumer's continued eligibility for Medicaid and/or NC Health Choice, as applicable, and provides needed assistance to the consumer/legally responsible person in order to ensure that coverage does not lapse. Units Billed Minimum Requirement: The extender will be assigned contacts to ensure the team meets the following requirements. Care management contacts for members with behavioral health needs: High Acuity: At least four care manager-to-member contacts per month, including at least one in-person contact with the member. Moderate Acuity: At least three care manager-to-member contacts per month and at least one in-person contact with the member quarterly (includes care management comprehensive assessment if it was conducted in- person). Low Acuity: At least two care manager-to-member contacts per month and at least two in-person contacts with the member per year, approximately six months apart (includes the care management comprehensive assessment if it was conducted in-person). Education and/or Experience: Minimum of a high school diploma or equivalent. And meet one of the following criteria: Certified Peer Support Specialists; Community health workers (CHW), defined as individuals who have completed the NC Community Health Worker Standardized Core Competency Training (NC CHW SCCT); Individuals who served as Community Navigators prior to the implementation of Tailored Plans; Parents or guardians of an individual with an I/DD or a TBI or a behavioral health condition (parent/guardian cannot serve as an extender for their own family member); A person with lived experience with an I/DD or a TBI or a behavioral health condition Or 2 years of paid care management type experience with at least 1 year paid experience at any time with population served. TCM trainings will be required to complete as assigned.

Job Details Wilkes Center - North Wilkesboro, NCDescription Company Mission Statement: Our mission is to inspire and empower people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services. Comprehensive Benefits Package: Medical, Dental and Vision Insurance Flex Spending Account Health Spending Account Company-Paid Life Insurance Short Term Disability 401(k) Paid Holidays Paid Vacation and Sick Leave Employee Assistant Program Referral Bonus Opportunities Extensive Internal Training Program Pay Scale: Pay is based off education, experience, and certification level. Levels are; Para Professional, Peer Support, Associate Professional or Qualified Professional. Summary: Under indirect supervision, provides, oversees, and/or administers a wide range of psychosocial evaluation/assessment, diagnostic, crisis intervention services in a high-intensity clinical environment which requires a high degree of independent decision-making. Most aspects of this job require clinical assessment and evaluation skills to consumers that report in crisis to a variety of community settings including magistrate's office, community sites, and DAYMARK Service Areas in crisis. Case management/supportive services for disposition of cases is also a core function of this job. Summary: Provides psychoeducation as indicated in the PCP Assists with crisis interventions Assists the team leader with behavioral and substance use disorder interventions Assists with the development of relapse prevention and disease management strategies Participates in the initial development, implementation, and ongoing revision of the PCP Communicates the beneficiary's progress and the effectiveness of the strategies and interventions to the team leader as outlined in the PCP Essential Duties and Responsibilities: This person is an integral member of an array of services. The responsibilities of the Para professional include, but are not limited to, the following: Consumer Education / Advocacy Ensures that consumer/legally responsible person receives information regarding rights and assistance as needed in exercising rights. Assists consumer/legally responsible person in obtaining information about available service providers. Self Help: Helps the consumer make informed independent choices and develop a network of supportive individuals. Pre-Crisis Support Assist the consumer with using the crisis plan and provide relapse prevention support. Housing Supports the consumer to maintain stable housing, improve housing situation, and enhance independent living skills. Education/Employment Assists the client in gaining information about going back to school or job training Developing and implementing a Mental Health Wellness Recovery Action Plan (WRAP) If with an approved WRAP facilitator or trainer, this can include skill maintenance and enhancement around meals and social activities to build peer relationships where eating is not the core activity. Units Billed Minimum Requirement: The direct service guideline is 75% of time spent in specific billable contacts per week in the community. (120 units a week) Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: Tech 1: Para Professional services are delivered by staff who have the life experience of being diagnosed with a serious mental illness or substance addiction problem, and are currently in recovery, stable, and living without relapses. The Paraprofessional has a high school diploma, or GED and at least five years of life experience with a serious mental illness or substance addiction. Peer Support - Requires Peer Support Certification. AP - requires high school diploma and at least one year of appropriate experience. Or Bachelor's degree in the field with no experience. Tech 2: QP- requires bachelor's degree in social work, Counseling or another Human Services field. Qualified Professional (QP) required.

Job Details Ashe Center - Jefferson, NCDescription May Qualify for Hiring Bonus (Benefit Eligible Only) Company Mission/ statement: Our mission is to inspire and empower people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services. Comprehensive Benefits Package: Medical, Dental and Vision Insurance Flex Spending Account Health Spending Account Company-Paid Life Insurance Short Term Disability 401(k) Paid Holidays Paid Vacation and Sick Leave Employee Assistant Program Referral Bonus Opportunities Extensive Internal Training Program Pay Scale: Starting 50k(Provisional)-55k(Fully Licensed) Summary: Under indirect supervision, provides, oversees, and/or administers a wide range of psychosocial evaluation/assessment, diagnostic, counseling therapy, crisis intervention services in a clinical environment which requires a high degree of independent decision-making. Most aspects of this job require clinical assessment, evaluation, and intervention skills to Mental Health consumers that are treated with individual, family, and/or group therapy in an outpatient setting. Case management/supportive services for disposition of cases is also a core function of this job. Essential Duties and Responsibilities: Provides clinical psychosocial assessment and treatment services to consumers with mental health problems. Face to face clinical assessments are scheduled within 7 days of request of an assessment and provided using necessary clinical skills while meeting all regulatory requirements to ensure reimbursement for services. Provides evidenced based clinically effective treatment services. Service delivery may also involve consultation with various community stakeholder agency staff, law enforcement, family members or support network as deemed necessary or clinically appropriate. Provides indirect services with a variety of stakeholders from whom services are received or needed by consumers to insure appropriate coordination for transition of services to or from another provider or agency. Provides indirect services (e.g., case management and supportive services) with a variety of stakeholders from whom services are received or needed by consumers to insure appropriate coordination for transition of services to or from another provider or agency. Other duties as assigned by the supervisor Consults with other local providers and referral sources by telephone as needed to insure coordination and transition of services when necessary. Units Billed Minimum Requirement: There are 25 units of productivity standard to meet. The clinician is expected to collect the necessary information needed for reimbursement for the assessments that are done by the clinician. The clinician is also expected to turn in appropriate paper work so that assessments, intakes, evaluations, screenings, assertive outreach and case support may be billed when appropriate. Supervisory Responsibilities: None unless supervising a student and/or training a co-worker. Education and/or Experience: Doctorate degree in Psychology, or Master's degree in Social Work, Psychology, counseling, or marriage and family therapy from an accredited college or university and licensed eligible or provisionally licensed in their perspective field. Applicants with master's degrees who are provisionally licensed or licensed eligible as clinical social workers, professional counselors, substance abuse counselors and marriage and family counselors will be given consideration for employment. LCSW and LCAS staff is expected to complete first evaluation training and provide first evaluations in the community. Psychologist staff is expected to provide first evaluations in the community.

Job Details Wilkes Center - North Wilkesboro, NCDescription Qualifies for Hiring Bonus if Benefit Eligible Company Mission Statement: Our mission is to inspire and empower people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services. Comprehensive Benefits Package: Medical, Dental and Vision Insurance Flex Spending Account Health Spending Account Company-Paid Life Insurance Short Term Disability 401(k) Paid Holidays Paid Vacation and Sick Leave Employee Assistant Program Referral Bonus Opportunities Extensive Internal Training Program Pay Scale: 45k-48k Summary: Under direct and indirect supervision, provides case management assessment, person centered planning and documentation, referral and linkage, and monitoring/follow-up. Essential Duties and Responsibilities: Provides care management assessment/reassessment, development of care management plans, referring and linking to needed services, monitoring/follow up with client and referrals, provide education for health promotion. Ensure metrics for outcomes are met. Participates in interdisciplinary treatment planning, consultation activities and ensures all involved parties are aware of the plan of care. Provides crisis intervention consultation to all participants of TCM and involves crisis services when needed. All other duties as assigned by supervisor. The responsibilities of the Care Manager include, but are not limited to, the following: Care Management Assessment Documents the client's service needs, strengths, resources, preferences, and goals to develop a Care Management Plan. Gathers information regarding all aspects of the recipient, including medical, physical, psychosocial, behavioral, financial, social, cultural, environmental, legal, and vocational/educational areas. Integrates all current assessments including the comprehensive clinical assessment and medical assessments, including assessments and information from the HIE/Tailored Plan and the primary care or specialty care physician. Includes early identification of conditions and needs for prevention and amelioration. Consults with other natural and paid supports such as family members, medical and behavioral health providers, and educators to form a complete assessment. Performs periodic reassessment to determine whether a recipient's needs or preferences have changed. Care Management Plan/Documentation Ensures that person centered information is gathered and that the consumer's health and safety risks are assessed prior to the development of the care management plan Works in conjunction with the client, family, friends, and providers who have lengthy experience with the person. Performs periodic revision of a plan based on the information collected from the person, family, other personal supports, and comprehensive clinical assessments or reassessments. Assist the person to obtain the outcomes/skills/symptom reduction that they desire. Contact the primary care physician to obtain clinical information pertinent to establishing person centered goals. Facilitates provider choice process, maintaining objectivity and providing fact-finding assistance. Ensures that signed Authorization to Disclose Health Information forms are obtained and on file in the consumer's medical record prior to releasing any information when needed (Substance Use Disorders). Ensures that all information released/disclosed is documented on the Accounting of Release and Disclosure form (this includes documenting any documents given to consumer/legal guardian). Referral/Linkage Referral and linkage activities connect a recipient with medical, behavioral, social and other programs, services, and supports to address identified needs and achieve goals specified in the Care Management Plan. Referral and linkage activities include but are not limited to: Coordinating the delivery of services to reduce fragmentation of care and maximize mutually agreed upon outcomes. Facilitating access to and connecting recipients to services and supports identified in the Person Centered Plan. Making referrals to providers for needed services and scheduling appointments with the recipient. Assisting the recipient as he or she transitions through levels of care. Facilitating communication and collaboration among all service providers and the recipient. Assisting the recipient in establishing and maintaining a medical home where needed. Assisting the recipient in establishing OBGYN and prenatal care as necessary. Natural Support / Services Not Funded Through the Tailored Plan Assists consumer/legally responsible person in considering and accessing natural community supports such as educational services, transportation, support from friends/family/church, etc. Ensures that the consumer gets the best possible treatment and care by carefully coordinating paid supports/services with other resources available in the community. Monitoring/Follow-Up Monitoring and follow up includes activities and contacts that are necessary to ensure that the Care Management Plan is effectively implemented and adequately addresses the needs of the recipient. Monitoring activities may involve the recipient, his or her supports, providers, and others involved in care delivery. Monitoring activities helps determine whether: Services are being provided in accordance with the recipient's Care Management Plan; Services in the Care Management Plan adequate and effective; There are changes in the needs or status of the recipient; and The recipient is making progress toward his or her goals. Documents monitoring and the actions taken/planned as a result of the monitoring in the consumer's record. Ensures that the monitoring schedule for each consumer is sufficient to assure the health, safety and welfare of the consumer. Monitors for progress/lack of progress through observation, interview, and documentation review. Coordination Works closely with the consumer/legally responsible person, provider agencies, and others involved with the consumer's care and treatment to avoid/resolve scheduling conflicts, duplication of effort, and other problems that hinder effective treatment. Assists consumer in obtaining entitlement services whenever possible. Monitors the consumer's continued eligibility for Medicaid and/or NC Health Choice, as applicable, and provides needed assistance to the consumer/legally responsible person in order to ensure that coverage does not lapse. Outcomes Be responsible for the BH quality metrics for your assigned members Units Billed Minimum Requirement: Care manager contacts for members with behavioral health needs: High Acuity: At least four care manager-to-member contacts per month, including at least one in-person contact with the member. Moderate Acuity: At least three care manager-to-member contacts per month and at least one in-person contact with the member quarterly (includes care management comprehensive assessment if it was conducted in- person). Low Acuity: At least two care manager-to-member contacts per month and at least two in-person contacts with the member per year, approximately six months apart (includes the care management comprehensive assessment if it was conducted in-person). Education and/or Experience: A bachelor's degree in a human service field with two years MH/SA/DD experience with the population served; or,a licensed RN with two years MH/SA/DD experience with the population served. TCM trainings will be required to completed as assigned.