DCH Health System jobs

The Compensation Manager designs, implements, and oversees an organization's compensation programs to attract, retain, and motivate employees, ensuring competitive and compliant pay structures. Manages the daily operations of the employee compensation programs. Develops and oversees policies and processes for internal pay equity, salary structure management, annual increases, and other premium or special pay programs. Key duties include analyzing market pay data, benchmarking salaries, developing incentive and pay-for-performance plans, and ensuring compliance with employment laws. Responsibilities Manages and coordinates the administration of wage/salary policies and procedures and ensures that pay plans and practices meet current federal and state legislation. Designing, developing, and implementing compensation programs, including base pay structures, company-wide compensation strategies, and policies that align with business goals and industry trends Ensure all compensation practices comply with current legislation, including government regulations and pay equity laws Evaluate s to determine pay structure within the organization for classification and appropriate compensation based on internal equity and external market competitiveness. Responsible for analyzing job descriptions and performance evaluations for policy and legislative compliance. Conduct regular market analyses and salary surveys to ensure compensation programs are competitive and fair, tracking prevailing pay rates and pay equity. Analyze compensation data to evaluate program effectiveness, identify gaps, and present findings and recommendations to senior management. Make recommendations on structure modifications, merit, and pay policy/practice adjustments. Complete projects to assess pay structure across both clinical and non-clinical roles. Conduct market analysis, prepare structure redesign proposal and cost impact analysis, deliver findings to HR leadership along with recommendations for cost alternatives that align with budget. Use analytical and presentation software to communicate findings and recommendations to management and collaborate with HR and other departments Managing job classification and compensation information in Human Resources Payroll systems Oversee job evaluations and job audits. Develop and deliver compensation best practice training to appropriate stakeholders. Answer questions from employees regarding their pay and benefits, fostering understanding and confidence in the compensation system Serve as a critical resources and point-of-contact for complex wage and salary inquiries. Partner with the recruiting team to develop competitive offers for new hires and existing employees. Stay current on external best practices and relevant changes to the compensation field; communicate updates to leadership. Manager Manages departmental budget Interviews, selects, hires, and retains employees Ensures orientation and training for employees Manages performance Promotes, demotes, or transfers employees to meet organizational needs Executes employee accountability process up to and including termination Manages departmental productivity standards Performs compliance requirements Approves payroll and is responsible for accurate payment of employees Manages front line operations of area of accountability related to meeting/exceeding departmental goals DCH Standards: Maintains performance, patient and employee satisfaction and financial standards as outlined in the performance evaluation. Performs compliance requirements as outlined in the Employee Handbook Must adhere to the DCH Mission, Vision, and Values including creating positive relationships with patients/families, coworkers, colleagues and with self. Performs essential job functions in a manner that ensures the safety of patients, visitors and employees. Identifies and reduces unsafe practices that may result in harm to patients, visitors and employees. Recognizes and takes appropriate action to reduce risks and hazards to promote safety for patients, visitors and employees. Requires use of electronic mail, time and attendance software, learning management software and intranet. Must adhere to all DCH Health System policies and procedures. All other duties as assigned. Qualifications Required: Bachelor's degree in Human Resources, Business Administration, Finance, or a related field Requires a minimum of five years professional experience in compensation Preferred: Certified Compensation Professional (CCP), SHRM-CP, or related preferred Leadership compensation program experience Prior experience working for hospital or health system as compensation subject matter expert a plus Other Skills: Excellent mathematical and critical thinking skills required Strong analytical, data interpretation, and quantitative skills are essential for understanding market trends and compensation data. Expertise in analytical, database, and presentation software is necessary for data management and reporting (MS Word, MS Excel, etc). A strong understanding of business finances, budgets, and the overall success of the organization is important. Knowledge of human resource laws, regulations, and compensation best practices Excellent interpersonal and communication skills are needed to present findings to management and explain compensation policies to employees. Meticulous attention to detail is crucial for ensuring accuracy in compensation plans and compliance with laws. Knowledge of market compensation data sources and best practices for application and presentation of market data. Must demonstrate good judgement, strong business acumen, effective and influential leadership skills. Excellent project management, organizational, and follow-through skills required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to read, write legibly, speak, and comprehend English. WORKING CONDITIONS Work Context Job hours are typically 7:30a-4:00p Monday-Friday, however, there may be times when earlier or later hours are necessary Frequent contact with others: deals with internal and external customers, face-to-face discussions, email and telephone communications Self-motivated and able to work independently or as part of a cross-functional team. Physical Factors Requirements: Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Must be able to perform the duties with or without reasonable accommodation. Hearing and vision must be normal or corrected to within normal range. Physical presence onsite is essential.

UPMC Central PA is seeking an Advanced Practice Provider to join our Primary Care team. New graduates are welcome. We have a structured transition to practice model that supports you during your role transition. Excellent opportunity for rapid practice growth and development. UPMC Central Pa offers a variety of practice sizes and locations while at the same time maintaining a reliable practice infrastructure.

Southeast. Always the right career direction. To perform general daily cleaning and supplying patient rooms, nursing stations, lounges, bathrooms, offices; daily cleaning of floors in corridors and other assigned areas to provide an environmentally safe and clean atmosphere in accordance with standard procedures of the housekeeping department Job Description QUALIFICATIONS: * High school graduate or GED Preferred; * Housekeeping or related field experience Preferred LANGUAGE/ COMMUNICATION SKILLS * Demonstrates applicable knowledge of supplies/equipment used in Environmental Services Department; * Must be able to communicate both verbally and in writing SKILLS: * Demonstrates ability to operate a vacuum cleaner and make beds; * Efficiently dry and wet mop floors in rooms, offices, and public areas. Shift Evening Shift Details Second FTE 1 Type Regular Join one of Forbes 500 best mid-sized employers in America. Equal Employment Employer Southeast Health is committed to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Southeast Health will provide reasonable accommodations for qualified individuals with disabilities.

Southeast. Always the right career direction. The Patient Sitter works under the supervision and guidance of the professional nursing staff and is responsible for the direct observation of a patient who has the potential for, or who has demonstrated behaviors that put them at risk for safety and/or injury. The Patient Sitter observes the patient at all times, maintains a safe environment, and reports any changes in the patient's condition or concerns regarding the patient's well-being. Job Description Qualifications: Employed by SAMC in another position which allows for extra or downtime to be spent in a sitter role. Effective interpersonal and customer service skills, compassion, and a genuine desire to help others. CPR Required CPI Training with certification Skills: Successful completion of Patient Sitter Training. Annual completion of competency requirements Ability to read, write, and speak English. Ability to communicate effectively and appropriately with individuals of varied age groups and cultures Shift Day Shift Details 7:00 pm - 7:00 am FTE 0.9 Type Regular Join one of Forbes 500 best mid-sized employers in America. Equal Employment Employer Southeast Health is committed to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Southeast Health will provide reasonable accommodations for qualified individuals with disabilities.

Under the direct supervision of the Food and Nutrition Supervisor, this position works in the portioning and assembling of meals for patients in a timely manner and clean up the kitchen after each meal. Cleaning and sanitizing dishes and other related equipment and work areas. Dispenses food for patient meals and activities. Maintains assigned department areas in clean, neat and sanitary manner. Ensures that dish room area is cleaned, sanitized and correct procedures are followed for cleaning dishes. Transports and stores food and supplies to maintain the food's quality. Contributes to the productivity and cost effectiveness of the department. Maintains safety and sanitation standards of department to ensure quality food. Support Food and Nutrition Services by providing clerical duties. HS Diploma or GED required.

The Social Worker plans, organizes, provides and implements clinical medical social work services to patients and their families who utilize the inpatient and outpatient medical services of Northeast Alabama Regional Medical Center. Assesses clients and families. Develops and implements treatment plan for clients. Documents appropriate clinical information. Conducts individual, group, family therapies, recovery dynamics and educational classes. Provides support to staff and outpatient program activities. Develops and maintains good working relationships with community agencies. Performs other duties as assigned by the Director and/or Coordinator. Discharge Planning. Master's degree required. Degree in Social Work or Social Welfare from an accredited school of social work preferred. Healthcare concentration preferred. â€'â€'Prefer previous experience as a Clinical Social Worker. Licensed by the State of Alabama, Board of Social Work Examiners. LCSW required or in process of licensures. Must have BLS/CPR

Responsible for the daily functions of patient and insurance billing/re-billing operations in order to ensure maximum cash flow, compliance with regulations for insurance billing and promoting good public relations. Responsible for patient/insurance follow up of outstanding accounts, and assisting patients, insurance companies and third parties with account inquiries. Performs other general office duties as needed and /or assigned. Must have High School diploma or GED Prefer two years of healthcare insurance experience. Strong knowledge of problem solving, management information systems, and governmental and third party billing information requirements. Knowledge of computer applications used in business (Promed, Paragon, ad MD Logic); ICD and CPT coding; organizational activities and relationships. Ability to work well under continuous stress. ability to express thought clearly and concisely. Ability to listen; read and interpret information quickly, in both written, graphic and oral form.

The Clinical Applications Analyst - Ambulatory supports the planning, organization, and coordination of ambulatory support activities for software applications as they relate to clinical ambulatory modules (e.g., Ambulatory, CPOE, ePrescribing). Collaborates with the subject matter experts (SMEs) and Informatics to build, maintain and monitor assigned applications. Develops and maintains current and accurate understanding and material of assigned applications and leverages internal and vendor resources to deliver problem identification and resolution. Assists others in the implementation of applications and ongoing system enhancements. Consults with and assists users in making effective use of computer applications through file maintenance, configuration, testing, system monitoring and problem resolution. Responsibilities Completes system application builds specific to clinical applications based on departmental SMEs and Informatics designs. Maintains accountability for build quality and follow up actions for system configurations and changes. Serves as a key resource between Information Technology and other organization departments. Develops and documents procedures related to the use, management and support of assigned clinical applications. Assists in planning, developing and implementing software applications. May serve as a project leader or managing small to medium complexity projects. Develops, implements, and documents plans for IT applications consistent with customer requirements and industry standards. Serves as a resource for ambulatory clinical application projects with a focus on higher end / advanced solutions Serves as a training resource and mentor new employees Participates in on-call coverage and weekend coverage as needed Assists in maintaining the quality of services delivered by Information Technology. DCH Standards: * Maintains performance, patient and employee satisfaction and financial standards as outlined in the performance evaluation. * Performs compliance requirements as outlined in the Employee Handbook * Must adhere to the DCH Behavioral Standards including creating positive relationships with patients/families, coworkers, colleagues and with self. * Performs essential job functions in a manner that ensures the safety of patients, visitors and employees. * Identifies and reduces unsafe practices that may result in harm to patients, visitors and employees. * Recognizes and takes appropriate action to reduce risks and hazards to promote safety for patients, visitors and employees. * Requires use of electronic mail, time and attendance software, learning management software and intranet. * Must adhere to all DCH Health System policies and procedures. * All other duties as assigned. Qualifications Associates degree in Computer Science, Information Systems, Information Technology, Health Science, or related discipline with 4 years of healthcare applications experience or Professional Licensed healthcare related experience required. Equivalent certifications/training may be substituted for degree. Bachelor's degree in Computer Science, Information Systems, Information Technology, Health Science, or related discipline and 2 years of healthcare applications experience or Professional Licensed healthcare related experience is preferred. Demonstrated ability to work independently and sustain multiple simultaneous projects required. Experience with Meditech Expanse and/or a health care EMR system is highly preferred. Preferred Certifications/Licensures: Project Management Professional (PMP) Excellent written and verbal communication skills with the ability to make formal presentations required. Exhibits strong interpersonal skills and management abilities to deal effectively with all levels of internal and external personnel. Possesses intermediate personal computer skills with experience in applications implementation and project planning with knowledge of Information Technology and healthcare systems and processes. Must be able to read, write legibly, speak and comprehend English. WORKING CONDITIONS WORK CONTEXT * Includes: Frequently deal with external customers, Frequent use of Electronic Mail, Frequent Face-to-Face discussions, communicating effectively with all types of personalities, Being responsible for outcomes/results. PHYSICAL FACTORS * Physical presence onsite is essential. * May require extended work hours and on-call coverage. * Ability: Extent Flexibility, Gross Body Coordination, Gross Body Equilibrium * Activities: talking, hearing, bending, twisting, walking, running, kneeling, crouching, stooping, balancing, reaching, pushing, pulling, lifting, grasping, repetitive motion, standing, and/or using hands to handle, control, or feel objects, tools or controls. * Requirements: Light Work Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently. * Must be able to perform the duties with or without reasonable accommodation. * Hearing and vision must be normal or corrected to within normal range. OTHER JOB FACTORS * Must have a valid Alabama driver's license and the ability to travel to all Health System facilities. * Abilities: Deductive reasoning, Inductive reasoning, written expression * Work Styles: Analytical thinking, attention to detail, cooperation, dependability, independence, initiative, innovation, integrity, leadership, and self-control

Under the direction of the Phlebotomy Department Supervisor, assists with the supervision of the CLA's and accurately collects blood and other specimens from patients in a timely manner, checks quality of blood, and assumes responsibility for the safe transportation of specimens from the units to the lab following established standards and practices. Prepares specimens for testing by the department. Prepares specimens, paper work, tests, etc., to send to the reference lab. Ensures that patient results and laboratory information is available to meet the needs of the physicians, patient care providers, and laboratory management. Responsible for performing clerical and secretarial duties of the lab. Under the direction of department supervisor (PCOT) and with assistance from medical technologist performs certain tests and quality control for which the training and certification for the performance of such test has been approved by the department supervisor (PCOT), performs equipment/instruments checks and maintains appropriate records. Collects and processes specimens. Performs limited Lab procedures. Files and routes reports as necessary. Performs additional duties. HS diploma or GED required. Prefer hospital experience. Must have BLS/CPR by the American Heart Association.

Southeast. Always the right career direction. The Patient Care Student Intern II performs various patient care activities and related duties necessary to care for the personal needs and comfort of the patient as well as for the effective and efficient operation of the department; utilizes knowledge gained from participation in an associate or bachelor's degree nursing program to assist the Registered Nurse in the care of the patient. Job Description QUALIFICATIONS: * Completion of the first three semesters of the approved curriculum of an RN program; * Current enrollment in the approved curriculum of an RN program; * Once RN program is completed, if Patient Care Student Intern II cannot pass NCLEX on the first or second attempt, the Patient Care Student Intern II will be placed in a PCA position with a decrease in rate of pay. LANGUAGE/ COMMUNICATION SKILLS: * Must be able to read and write clearly and legibly; * Must be able to read, write and speak English; * Ability to communicate effectively in an emergency situation. SKILLS: * Successful course completion in Basic Cardiac Life Support; * Annual completion of established competency requirements; * Ability to function under stressful situations; * Experience in operating personal computers, including operation of computer software in a Windows environment (preferred) Shift Night Shift Details 7:00 pm - 7:00 am FTE 0.2 Type Per Diem Join one of Forbes 500 best mid-sized employers in America. Equal Employment Employer Southeast Health is committed to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Southeast Health will provide reasonable accommodations for qualified individuals with disabilities.

Southeast. Always the right career direction. The Quality Improvement Coordinator applies nursing knowledge to improve clinical quality. They support the development, implementation, and evaluation of Southeast Health's Quality Improvement and Patient Safety program through system-wide coordination of planned and reliable processes designed to promote continuous quality improvement. They collaborate with stakeholders including ancillary, nursing, and medical staff to identify trends, prioritize and recommend improvements, and ensure compliance with Federal and State regulatory standards. The Quality Improvement Coordinator will also investigate incident reports, patient complaints, patient care issues, and other issues as requested by the supervisor. Job Description Essential Functions (10 recommended) * Supports the Director of Quality and Regulatory Programs by: * Collecting, abstracting, and summarizing data required for quality review, internal quality projects, or by external agencies. * Ensuring that abstracted data is complete, and submitted timely to the Quality Safety Council members, other internal customers, and external agencies. * Performing qualitative and quantitative analyses of data using statistical tools. * Developing and monitoring quality improvement metrics defined by the hospital or national organizations, in order to identify opportunities for care improvement including but not limited to: readmissions, complications, mortalities, hospital-acquired conditions. * Acting as an Improvement Advisor to project teams, in order to establish charters, aims, milestones, and benchmarks for delivering excellent value of care, by utilizing established methodologies and relevant tools. * Reviewing quality improvement reports on a daily basis, tracking and trending progress towards goals. * Coordinating house-wide response to improvement activities by following defined project milestones. Providing a collaborative medium between the project lead, physician champion, executive sponsor and the team. * Keeping the Director of Quality and Regulatory Programs continuously updated of quality improvement and patient safety issues, project status, barriers, and outcomes. * Coordinating alongside project stakeholders the development of facility procedures relating to quality improvement and patient safety. * Participating in and coordinating systemic quality improvement projects and activities as defined by the facility's Quality Improvement and Patient Safety Plan. * Performs other duties as requested by primary manager that do not compromise moral code of conduct or protocols set in place for patient or employee safety. Supervised Positions * None Qualifications Effective specifications help candidates decide if they are the right fit for the job. Candidates can see if they align with the education qualifications, relevant experience, and skills needed to complete the role and meet business requirements. It is not recommended that they are tailored for a candidate. Be diligent. Identify what is needed to secure business success for both employer and candidate in the long run. Any preexisting employee not meeting the below requirements are grandfathered as of October 1, 2024 Minimum Education Required * Graduate of an accredited school of nursing. * Current RN license in the state of Alabama. Minimum Education Preferred * Completion of an undergraduate degree. * Certified Professional in Healthcare Quality (CPHQ). Minimum Experience Required * Two (2) years' clinical experience as a nurse. Minimum Experience Preferred * Two (2) to four (4) years' experience in quality improvement activities such as abstracting and reporting of quality data, process improvement project coordination Required Knowledge/ Skills/ Abilities * Maintain Alabama state RN licensure * Ability to handle complex issues and problems and refers only the most complex issues to higher-level staff. * Demonstrates ability to communicate and organize concepts, ideas, verbally and in writing, with precise word usage, clear meaning, good presentation, vocabulary, grammar and correct spelling. * Demonstrates ability to create and provide reports that synthesize quality metric performance * Advanced computer skills for creating statistical, qualitative, and quantitative analyses * Person in this position is required to understand, agree upon and follow our Six Ground Rules: * No excuses. * We are a team. * Bring up your ideas. * Poor performance will be addressed. * "'That's not my job"' is not acceptable * Manage Up. Shift Day Shift Details FTE 1 Type Regular Join one of Forbes 500 best mid-sized employers in America. Equal Employment Employer Southeast Health is committed to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Southeast Health will provide reasonable accommodations for qualified individuals with disabilities.

Southeast. Always the right career direction. The Assistant Dean for Student Recruitment, Admissions, and Affairs provides strategic leadership and active engagement in all aspects of student recruitment, admissions, matriculation, and other student affairs at the Alabama College of Osteopathic Medicine (ACOM). Reporting to and working closely with the Associate Dean of Student Services, the Assistant Dean plays a critical role in attracting and enrolling a highly qualified student body. This position involves both high-level oversight and direct participation in the operational details of the admissions and recruitment process, with all efforts aligned to ACOM's mission, vision, and strategic goals. Job Description The Assistant Dean for Student Recruitment, Admissions, and Affairs shall perform the following duties: * Support the Associate Dean of Student Services in advancing the mission, vision, and goals of ACOM through policy and program development related to admissions and student recruitment. * Provide leadership, supervision, and mentorship for admissions, alumni, enrollment marketing, student affairs, and student life staff. * Collaborate with financial aid and registrar personnel. * Oversee the design, implementation, and evaluation of recruitment strategies to attract a diverse and highly qualified applicant pool. * Direct and actively participate in all components of the admissions cycle, including application review, interview coordination, candidate evaluation, and matriculation processes. * Ensure timely, accurate, and effective communication with prospective students, applicants, and matriculates. * Partner with the Institutional Effectiveness division to collect, analyze, and report admissions and enrollment data to support decision-making, institutional reporting, and continuous improvement. * Collaborate with stakeholders to identify enrollment trends, barriers to enrollment, and opportunities for growth. * Collaborate with the Communications and Marketing division to develop, implement, and assess strategic marketing and communication plans for prospective student recruitment in collaboration with internal and external partners. * Ensure compliance with all institutional policies and accreditation standards related to admissions, recruitment, and matriculation. * Serve as a liaison between Admissions, Financial Aid, Registrar, Student Credentialing, and other institutional offices to streamline the student enrollment experience. * Plan and execute admissions events, including open houses, interview days, recruitment fairs, and orientations. * Represent ACOM at recruitment and outreach events locally, regionally, and nationally. * Participate in institutional committees and contribute to accreditation activities and reports as assigned. * Respond to inquiries from prospective applicants and currently enrolled students on a broad range of student services topics, providing accurate, timely, and professional communication. * Perform other duties as assigned by the Associate Dean of Student Services. Qualifications: Education and Experience * Doctoral degree (DO, EdD, MD, or PhD) in higher education, student services, enrollment management, business administration, or a related field. * Minimum of five (5) years of progressively responsible experience in a student services, admissions, or enrollment management division at a college or university, preferably in a health sciences educational setting. * Ability to travel as needed for recruitment and outreach purposes. * Preferred * Experience in a medical or health sciences educational environment. * Prior experience in osteopathic medical education. * Teaching experience. * Supervisory background with demonstrated success in staff development and team leadership. Knowledge, Skills, and Abilities * Excellent verbal and written communication skills. * Strong leadership, team-building, and interpersonal skills. * Demonstrated ability to develop, implement, and assess strategic enrollment initiatives. * Ability to manage multiple priorities, meet deadlines, and maintain attention to detail. * Proficiency in Microsoft Office, Customer Relationship Management (CRM) systems, student information systems, and data analysis tools. * Knowledge of higher education admissions practices, compliance, and accreditation standards. * Commitment to ACOM's mission, vision, and values. Shift Day Shift Details First FTE 1 Type Regular Join one of Forbes 500 best mid-sized employers in America. Equal Employment Employer Southeast Health is committed to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Southeast Health will provide reasonable accommodations for qualified individuals with disabilities.

At the start of each shift the Barista will be responsible for counting and setting up their cash register drawer following the DCH Cash Handling Policy. This position is further responsible for the day-to-day operations of the Starbuck's coffee kiosk. The Barista will prepare all Starbuck's beverages to order as to the preferences of each customer following precise Starbuck formulas as printed in the Starbucks's manual. The Barista will also be responsible for stocking, maintaining, rotating, all other items being sold in the kiosk, i.e.- drinks, sandwiches, desserts, cups, straws, merchandize, etc. Accurately enters all sales into the POS system using approved means of tender. A printed receipt will be offered to each customer upon completion of the transaction. Additional responsibilities will include, but not limited to, maintaining a clean, sanitized, and organized work station to ensure high standards are maintained for Health Department, Ever Clean, and TJC, inspections and reviews. Barista will be responsible for accurately keeping track of all inventories needed in the kiosk and making a list of items needing to be ordered and putting away the ordered inventory items upon delivery. This position will also be accountable for precise and accurate counting down of receipts, all transactions, and cash counts after each shift according to stringent DCH Internal Audit cash handling protocols. Further required duties include restocking, serving food, cleaning/sanitizing equipment, and general cleaning of the service and dining areas which may include tables, chairs, vacuuming carpets, and emptying trash cans, etc. (depending on which DCH campus). This position will require strong multi-tasking and communication skills. Responsibilities This position is currently being staffed as a Monday - Friday position. This is subject to change if the needs of the hospital or department changes. Must adhere to the DCH Behavioral Standards including creating positive relationships with patients/families, coworkers, colleagues, customers, while creating a positive working environment. At the start of each shift, assists a manager/supervisor in counting all monies according to DCH Internal Audit Cash Handling policies and signs off on the accuracy of the cash drawer. Barista enters all customer transactions into the CBORD (POS) system, collects payment, makes change (if appropriate), and hands each customer a receipt completing the transaction. Ensures that all cash and sales /charge records are secured in cash drawer (or other authorized place). Maintains cleanliness of work area and assists with cleaning in the dining room, servery areas, and other areas as assigned. (Northport Campus only) Required to restock items in the cafeteria to meets the needs of the customer. (Northport Campus only) Will be required during Starbuck's open hours to assist the cafeteria cashier by entering cafeteria overflow transactions into the Starbuck's POS cash register to prevent lines. (Northport Campus only) Responsible for posting and keeping all Starbuck's signage current and up-to-date. Having all needed supplies for new, special, or seasonal Starbuck's beverages or promotions throughout the year. Also having the knowledge to make these beverages. At the end of the shift accurately counts down the money in the register drawer and all receipts for all other transactions along with a supervisor, and fills out all logs and forms according to DCH Internal Audit policies. DCH Standards: Maintains performance, patient and employee satisfaction and financial standards as outlined in the performance evaluation. Performs compliance requirements as outlined in the Employee Handbook Must adhere to the DCH Behavioral Standards including creating positive relationships with patients/families, coworkers, colleagues and with self. Performs essential job functions in a manner that ensures the safety of patients, visitors and employees. Identifies and reduces unsafe practices that may result in harm to patients, visitors and employees. Recognizes and takes appropriate action to reduce risks and hazards to promote safety for patients, visitors and employees. Requires use of electronic mail, time and attendance software, learning management software and intranet. Must adhere to all DCH Health System policies and procedures. All other duties as assigned. Qualifications High School graduate or equivalent is preferred. Must be able to read and write legibly, speak, have counting skills, and comprehend English. Must be able to understand, interpret and follow detailed written, oral, and recipe instructions. A minimum of one verifiable year of experience in being a cashier is preferred. Having previous barista or coffee shop experience is also preferred. Employee must be able to accurately count money, make change, follow recipes and be able to work a multi-facetted POS cash register system taking care of customer needs. This position requires excellent communication and customer service skills. ServSafe class is with a minimum score of 75% is preferred, but not required. WORKING CONDITIONS WORK CONTEXT: Interpersonal Relationships: Frequently have contact with others Frequently deal with external and internal customers Occasionally deal with unpleasant, irrational, or angry people Frequently work with a group, team, or co-workers Physical Work Conditions: Works indoors in environmentally controlled conditions Frequently works in physical proximity to others Very frequently spends time bending or twisting the body Routinely spends time, kneeling, crouching, stooping, or crawling Frequently spends time making repetitive motions Frequently lifting full cases of product and hot/cold beverages. Very frequently working with hot, cold, and steam producing equipment. Structural Job Characteristics: High consequences for error Extremely high importance of being exact and accurate Routinely involves the importance of repeating same tasks PHYSICAL FACTORS: Dynamic Flexibility: Frequently able to repeatedly bend, stretch, or twist Often able to reach out with body and extremities Extent Flexibility: Frequently must be able to bend, stretch, twist, or reach with your body or extremities Physical Activity requirements: Communicating; hearing; bending; twisting; physical contact; walking; standing for long periods; kneeling; crouching; stooping; pushing; crawling; lifting; reaching; grasping; holding; repetitive motion; using hands to handle; use of step ladder; count coinage, paper currency, and other means of payment; use of utensils and other pertinent tools; hand washing and/or hand gel. Able to count inventory and supplies and place orders for replacement. Requirements: Medium work. Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Must be able to perform the duties with or without reasonable accommodation. Hearing and vision must be normal or corrected to within normal range. Physical presence onsite is essential OTHER JOB FACTORS Sensory Abilities: Finger dexterity to be able to correctly manipulate register keys, handle coinage/currency, utensils, and equipment needed to operate a coffee kiosk. Mathematical Reasoning: Ability to be exact counting coinage, currency, other means of payment, and to correctly make change for each transaction as needed. Ability to interpret and adjust recipes quantities as needed. Work Styles: Attention to Detail in tendering all payment methods, counting change, and cash drawer reconciliation of all monies and interpreting customer requests for beverages. Cooperation and being pleasant and even tempered with customers, both satisfied and unsatisfied and being able to solve issues. Being honest and accountable for every customer transaction.

Patient Accommodation LPN is responsible for all patient status review and related correction on discharge as needed. Under the supervision of Utilization Review Manager the LPN will review all activity sheets and physician orders to ensure all patient status requirements were met. The LPN will work closely with Patient Accommodations and Case Management. Evaluates patients for appropriateness of admission type and setting, utilizing a combination of clinical information and InterQual guidelines. The Utilization Review Nurse utilizes clinical skills to support the coordination and documentation and communication of medical services and/or benefit Administration determinations. Collect information, to render appropriate medical necessity, benefit determinations. Identify patients for referral opportunity to integrate with other product services and programs. The Utilization Nurse also serves on the liaison between the Physicians, patients, payers and Case Managers regarding termination of payment, denial notification and expedited appeals. Has access to highly sensitive, confidential information. Expected to work under minimal management supervision. Responsibilities Analyzes each of the assigned medical records for the purpose of admission and concurrent review using screening criteria. Intervenes with appropriate parties regarding inappropriate admissions, delays in discharge and the over-utilization of hospital resources. Monitors the utilization of observation services and collaborates with the Case Manger regarding correct status. Collaborates with the Case Manager to determine patient's appropriateness for acute hospital level of care. Monitors patient's clinical course to verify patients continued need for acute hospital level of care. Enter documentation into third-party system as required. Provides clinical information as necessary to obtain authorization for acute inpatient care. Refers cases not meeting acute inpatient criteria to a physician advisor and assists with his/her review of the case Works with Patient Registration/Financial Counselor(s) to identify correct insurance source and proper billing. Verifies patient admission information for each assigned patient within 24 hours of patient's admission (next business day). Collaborates with the Case Manager to identify referrals to Financial Counselors. Provides third party payers with concurrent review information as needed to comply with payers requirements for documentation of medical necessity. Document denial billing requirements in the Billing Office system. Negotiates resolution disagreements over the need for acute hospital level of care with the insurer. Collects and documents data on each admitted patient on an ongoing basis. Documents all patient status and/or observations status according to policies and procedures. Demonstrates a working knowledge of the order entry process and transcription of physician orders. Identifies Potential Avoidable Days per department policy. Gathers information for statistical monitors, plus special projects within Case Management Department. Delivers denial letters from all payers to the beneficiary or proper representative; explain appeal rights. Maintains records in a complete, detailed and orderly manner. Updates and documents in the Case Management system pertinent clinical information by utilizing screening criteria and assigns next review date. Responsible to support and participate in department strategies and efforts focused on improving length of stay (LOS). Responsible to support and participate in department strategies and efforts focused on improving clinical documentation by physicians. Is knowledgeable of hospital mission, vision, and values and performs in a manner to support them. Identifies and reports Quality and Risk Management concerns. Demonstrates Age Specific competency in managing assigned cases. Maintains performance, patient and employee satisfaction and financial standards as outlined in the performance evaluation. Must be able to successfully complete the Interrator Reliabililty Tool for InterQual Level of Care Acute Criteria. (Adult and Pediatric) after successful orientation. DCH Standards: Maintains performance, patient and employee satisfaction and financial standards as outlined in the performance evaluation. Performs compliance requirements as outlined in the Employee Handbook Must adhere to the DCH Behavioral Standards including creating positive relationships with patients/families, coworkers, colleagues and with self. Performs essential job functions in a manner that ensures the safety of patients, visitors and employees. Identifies and reduces unsafe practices that may result in harm to patients, visitors and employees. Recognizes and takes appropriate action to reduce risks and hazards to promote safety for patients, visitors and employees. Requires use of electronic mail, time and attendance software, learning management software and intranet. Must adhere to all DCH Health System policies and procedures. All other duties as assigned. Qualifications Minimum of Licensed Practical Nurse with current Alabama license. Minimum 2 years experience as LPN. Minimum of 2 years of Med Surgical experience required; Utilization Review experience preferred. Efficient use of basic computer skills Ability to multi task, prioritize and effectively adapt to a fast paced changing environment Sedentary work involving periods of sitting, talking, listening. Work requires sitting for extended periods, talking on the phone and typing on the computer. Work requires the ability to perform close inspection of computer generated documents as well as a PC monitor. Typical office working environment with productivity and quality expectations. Ability to establish priorities, meets deadlines, and maintains proper productivity. Ability to form positive, collaborative relationships with hospital staff, patients, families and payers. Ability to problem solve in a proactive, creative manner, using sound judgment based on factual information and clinical knowledge. Ability to effectively negotiate with internal and external providers of patient care services. Ability to develop leadership skills and to serve as a role model for clinical staff. Ability to lead and actively participate in multidisciplinary teams. Ability to work independently or within a team structure. Excellent interpersonal skills, communication style and organization. Must be able to read, write legibly, speak, and comprehend English. WORKING CONDITIONS Is able to lift at least 20 lbs. Ability to tolerate prolonged periods of sitting, or standing and/or walking. Ability to reach reasonable distances to handle equipment. Good manual and finger dexterity. Good communication skills Physical presence onsite is essential. Hearing and vision must be normal or corrected to within normal range. Able to perform the duties with or without reasonable accommodation.

PERFORMANCE PLANNING Is responsible for serving the spiritual and emotional needs of patients, their families and employees. Responsibilities KEY RESPONSIBILITIES / ESSENTIAL FUNCTIONS Provides pastoral care as the On Call Chaplain by responding to emergencies during working hours (0800 to 1630), after hours (1630 - 0800), and on weekends and holidays on a rotating basis with other chaplains. Maintains an active pastoral presence on all assigned areas. Provides or facilitates in the meeting of ritual and sacramental needs of patients of all faiths. Documents in the patient's electronic medical record and keeps records of pastoral activity to communicate with other members of the department and health care team. Leads group activities, worship services, religious rites, and classes. Provides pastoral care to hospital staff. Acts as liaison for DCH Health System with churches and ministers. When assigned, functions as Acting Director in Director's absence from Medical Centers. Follows Department of Pastoral Care Service policies and procedures. Performs administrative duties as assigned by the Director. Must adhere to the Code of Ethics as adopted by the Association of Professional Chaplains. DCH Standards: Maintains performance, patient and employee satisfaction and financial standards as outlined in the performance evaluation. Performs compliance requirements as outlined in the Employee Handbook Must adhere to the DCH Behavioral Standards including creating positive relationships with patients/families, coworkers, colleagues and with self. Requires use of electronic mail, time and attendance software, learning management software and intranet. Must adhere to all DCH Health System policies and procedures. All other duties as assigned. Qualifications MINIMUM KNOWLEDGE, SKILLS, EXPERIENCE REQUIRED Requires use of telephone, paging systems and computer systems including but limited to electronic mail, time and attendance software, learning management software and intranet. Must be able to read, write legibly, speak, and comprehend English. Educational Requirements: Bachelor's degree from a college or university. Master's degree in theology that involves a minimum of 72 semester credit hours (108 quarter credits). Four (4) units of Clinical Pastoral Education (CPE) to function as a competent pastoral care provider from an institution or institutions accredited by the Association for Clinical Pastoral Education (ACPE), National Association of Catholic Chaplains (NACC) or the Canadian Association for Spiritual Care (CASC). Must be certified by and in good standing with a national professional pastoral care organization or have certification eligibility and obtain certification within two years of first day of employment. Current ordination, commissioning, or other similar standing to function in a ministry of pastoral care, granted by an appropriate religious authority according to the standard practice and policy of that authority. Provide documentation of current endorsement or of good standing in accordance with the applicant's faith tradition (received or reaffirmed within last 12 months). The letter must be mailed directly to the DCH Health System Director of Pastoral Care. Faith groups must be recognized by the National Conference on Ministry to the Armed Forces (NCMAF) or by the Yearbook of American & Canadian Churches. Philosophy and Theology - Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Therapy and Counseling - Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance. Psychology - Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

The goal for the IT Specialist - Help Desk (ITS-HD) is to achieve total end-user satisfaction by providing an exceptional customer service experience while resolving technical and software problems via telephone, remote control, email, or on-site support. A person serving in this capacity helps end users navigate the best practices and standard DCH procedures for proper, secure usage of IT resources. The ITS-HD serves as a key resource between DCH Health System departments, their contracted agencies and the Information Technology department. Creates and updates policies and procedures related to the use, management, and support of technology/applications. Responsibilities To maximize Call Center and work queue availability by following Help Desk call center rules. To provide support to end-users for PC, printer, applications, wireless, networking to the data closet and any other supported desktop hardware. Except in rare occasions, the support provided will be over the phone and using remote control software. To restore service and/or identify and correct core problems by interacting as needed with other Information Technology teams, other DCH Departments, independent DCH business partners and vendor support personnel. To simulate or recreate user problems to resolve operating difficulties. To recommend systems modifications to reduce user problems. To commit to fostering an environment of heightened security following Information Technology Security Policies and participating in security training, such as Health Insurance Portability & Accountability Act (HIPAA), on an annual basis. To document progress and complete tasks in the support software, and respond to phone, radio, alerts and email notifications. This process includes interviewing the customer, asking questions to clarify their needs, and checking the online knowledge base in order to improve subsequent troubleshooting. To follow up daily on open cases, with emphasis on customer involvement and communication. To use informed reasoning to resolve tasks and problems at the lowest point of escalation whenever possible, but also identifies when to seek help on more complex problems to intermediate and/or senior level staff or team leadership. To ensure verbal handoff of escalated issues by radio or phone call. Timely escalation is important, particularly in regards to patient safety, high priority or high volume situations. To coordinate dialogue between the customer and multiple vendors to resolve problems. To contribute to knowledge base articles, creating and updating documents as needed to improve resolution rates for the department. To communicate technical or complex terms and explanations in user friendly, non-technical language. Other Requirements * Ability to be flexible with work schedule. * May participate in after hours and weekend on-call coverage. DCH Standards: * Maintains performance, patient and employee satisfaction and financial standards as outlined in the performance evaluation. * Performs compliance requirements as outlined in the Employee Handbook * Must adhere to the DCH Behavioral Standards including creating positive relationships with patients/families, coworkers, colleagues and with self. * Performs essential job functions in a manner that ensures the safety of patients, visitors and employees. * Identifies and reduces unsafe practices that may result in harm to patients, visitors and employees. * Recognizes and takes appropriate action to reduce risks and hazards to promote safety for patients, visitors and employees. * Requires use of electronic mail, time and attendance software, learning management software and intranet. * Must adhere to all DCH Health System policies and procedures. * All other duties as assigned. Qualifications Required Minimum Qualifications: One of: (Associates / Technical degree / IT certification in a related field) with 2 years of IT work experience. OR High School / GED with 4 years of relevant IT work experience. Higher level degrees, certifications and experience are preferred. Related skills, certifications and experience for a Client Support Specialist include: mid-level proficiency in some combination of call center support, personal computer, desktop hardware, networking, telecommunications, applications and/or operating system skills. Must be able to read, write legibly, speak and comprehend English. WORKING CONDITIONS IT Specialist - Help Desk: This role occasionally involves physically active work. Usually lifting and moving shipping boxes containing patient phones. The IST-HD could be required, for coverage purposes, to perform Desktop Support duty, which involves lifting 55 pounds and lifting and/or carrying such articles as printers, paper boxes, PC's, ladders and telephone hardware including sets and distribution system materials. Desktop Support involves standing, walking, climbing ladders, pulling cables, drilling holes, and other mechanical duties that require sound motor skills. Requires being able to stoop, kneel, and crouch downward and forward by bending legs and spine. Employee should be able to reach and extend hands and arms in any direction, bending, crawling, and stooping. Proper protective equipment will be provided as work environments can include new construction, existing office spaces/desks and medical treatment areas. Has the ability to travel to all Health System facilities. Hearing and vision must be normal or corrected to within normal range. Employee is able to perform these duties with or without reasonable accommodation.

Provides care to patients under the supervision of a physical or occupational therapist Responsibilities Review relevant clinical data. Collaborates and coordinates patients care plans with patient/family and other care providers. Perform therapeutic procedures for clients as outlined in patient's plan of care. Participates in patient/family teaching. Maintain clinical and professional competency. Completes all documentation requirements in the established time frame. Communicates to therapist as needed related to patient needs/goals. Attends in service programs and departmental or hospital meetings. Shares experience by mentoring students, new employees, volunteers and presenting in services. Maintains involvement in department and hospital activities. Provides feedback to the Manager. Assist in departmental planning, staff training, performance improvement, and clinical service development. Assist with departmental productivity by fulfilling individual work responsibilities and reporting significant variances in patient volume that may require manager adjustments to staffing. DCH Standards: Maintains performance, patient and employee satisfaction and financial standards as outlined in the performance evaluation. Performs compliance requirements as outlined in the Employee Handbook Must adhere to the DCH Behavioral Standards including creating positive relationships with patients/families, coworkers, colleagues and with self. Requires use of electronic mail, time and attendance software, learning management software and intranet. Must adhere to all DCH Health System policies and procedures. All other duties as assigned. Qualifications Current Alabama PTA/OTA licensure. Maintain active status with license in good standing with licensing agency. Must be able to read, write legibly, speak and comprehend English. Working Conditions: WORK CONTEXT Must be able to analyze patient data to determine patient needs or treatment goals Must be able to enter patient or treatment data into computers Must be able to collaborate with others to plan or provide treatment Must have normal vision and hearing or correctable to normal Must be careful about detail and thorough in completing work tasks. Must be reliable, responsible, dependable, and fulfilling obligations. Must be pleasant with others on the job and display good nature, cooperative attitude. Must be able to tolerate prolonged periods of sitting and/or standing Must be able to exert almost continual physical effort such as pushing, pulling, bending, climbing, lifting, and walking. Exposure to human bodily fluids, disease, infection and hazardous materials may occur. Common protective or safety equipment may be required in job task. PHYSICAL FACTORS Physical activities include: Talking, hearing, bending, twisting, walking, running, kneeling, crouching, stooping, crawling, climbing, balancing, reaching, pushing, pulling, lifting, grasping, repetitive motion, standing, and/or using hands to handle, control, or feel objects, tools or controls. Requirements: PT/OT Heavy work. Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Must be able to perform the duties with or without reasonable accommodation. Hearing and vision must be normal or corrected to within normal range. Physical presence onsite is essential.

The Release of Information Specialist must at all times safeguard and protect the patient's rights to privacy by ensuring that only authorized individuals have access to the patient's medical information. Ensure authenticity of patient signature prior to release of information. Responsible for ensuring that all releases of information are in compliance with the request and authorization, in accordance with established policies and procedures and HIPAA statutes. Requires skills that include a thorough working knowledge for the retrieval of documents from various systems including Meditech, Chartmaxx, Papervision, microfiche and paper charts. Requires commitment to maintaining a professional health care office environment on a day-to-day basis, working with confidential and personal health information in a conscientious manner and providing patients and other requestors with the superior level of service. This position engages in direct patient and customer service and must perform duties and conduct interpersonal relationships in a manner designed to project a positive image of the department and the DCH Healthcare System. Requires the ability to work with team leader, supervisor, manager and other members of the department to promote a harmonious work environment. Responsibilities Greet the patients or customers in a professional, friendly, and courteous manner, answer questions, and provide general information. Answers phones, retrieve messages, and communicate to appropriate persons or processes requests as related to continued health care and release of information in a timely manner. Prioritize release of information requests, retrieves medical records from active, inactive and/or interdepartmental locations. Electronically tracks and delivers records in accordance with established procedures. Handles all requests and inquiries for protected health information whether received via mail, fax, phone or in-person. Promotes quality improvement, staff and patient safety, and cultural diversity through department operations and by personal performance. Assures the authenticity of patient signature and ensures the requesting party has a legal right to request a patient's medical information. Runs appropriate Chartmaxx and Meditech reports as related to release of information. Processes request for patient portal access in accordance with the established procedures. Applies the detailed provisions of specific laws and regulations for release of information. Generates invoices, letters, and release of information acknowledgements through Chartmaxx and/or Meditech. Prepares documents for release of information by selecting the appropriate documents from the medical record and preparing them for electronic mailing, copying and/or faxing. Retrieves and completes the online record wizard requests during business and weekend hours. Retrieves and prepares medical records for transfer to other health care facilities. Requires skills that include a thorough working knowledge of Chartmaxx and Meditech Expanse, papervison, microfilm and paper charts as to process requests for release of information. Assists with posting of revenue and accountability for reimbursement. Verification of daily deposits to Business office. Process disability, EFR(Quadax) accounts (Northport and Regional Campus), Commercial Insurance, and Veterans Affairs. Support various vital statistic functions to ensure the timely completion of birth and death certificates. Responds to requests for medical information from attorneys, subpoenas, court orders, Risk Management, and legal counsel. Assists with legal proceeding in carrying out duties to process subpoenas and court orders DykenPro, AQAF, CMS, Medicare, and Medicaid. Assists medical staff in preparation for depositions. Consistently meets or exceeds departmental deadline standards and work/project completion (i.e. individual productivity, meeting established deadlines) at 97% to meet the standard. Demonstrates a commitment to the provision of high quality service and contributes to quality outcomes (i.e. accuracy rates, documentation, quality improvements) at 97% to meet the standard. DCH Standards: Maintains performance, patient and employee satisfaction and financial standards as outlined in the performance evaluation. Performs compliance requirements as outlined in the Employee Handbook. Must adhere to the DCH Behavioral Standards including creating positive relationships with patients/families, coworkers, colleagues and with self. Requires use of electronic mail, time and attendance software, learning management software and intranet. Must adhere to all DCH Health System policies and procedures. All other duties as assigned. Qualifications High school diploma or GED required. Minimum of one year of experience in a Medical Record Department preferred. Possess knowledge of the workflow in a Medical Records Department preferred. Must have strong personal computer skills and a high level of experience with operation of equipment such as printers, computers, and fax machines. Exhibits interpersonal skills and abilities to deal effectively with all levels of staff. Must be detailed oriented, self-motivated and have the ability to stay focused on tasks for extended periods of time. Knowledge and experience in release of information legal issues of Healthcare to State and Federal laws preferred. Must be able to read, write legibly, speak and comprehend English. WORK CONTEXT Requires ability to work 8 hours quietly at a computer screen and keyboard/mouse. Requires ability to withstand pressures of constant deadlines, audits, educational demands and changing healthcare environment. Must be able to adapt to changes in work area as assigned. Physical presence onsite is essential. Displays a willingness to take on responsibilities and challenges. Must have the ability to accept criticism and dealing calmly and effectively with high stress situations. PHYSICAL FACTORS This job involves standing, walking, sitting, stooping, pushing, pulling, and crouching. The job is considered light work. Ability to lift up to 30 pounds occasionally and 10 pounds frequently and/or negligible amount of force constantly to move objects frequently. Hearing and vision must be normal or corrected to within normal range. Must have good dexterity and should be able to reach and extend arms in any direction. Must be able to perform the duties with or without reasonable accommodation. Physical presence onsite is essential.

The Business Manager Pharmacy Services is responsible for the management and oversight of financial and business operations across DCH pharmacy services. This position will focus on financial performance and system-wide pharmacy initiatives designed to impact operations and financial performance at both the system and site level. Duties will include evaluating, developing, and implementing policies, procedures, and standards for clinical and non-clinical operations to promote operational excellence and financial stability of each acute care pharmacy department. This position will be responsible for financial oversight of all operational areas within the system pharmacy including labor management, purchasing, contract compliance, contracting, 340B, and inventory management. The Business Manager will report directly to the Corporate Director of Pharmacy services and will coordinate with Pharmacy Managers at each DCH System Pharmacy - regularly and frequently communicating the status of services and the methods, procedures and personnel by which targets, goals and objectives are being attained. Incumbent proceeds at his/her own discretion in areas of defined responsibility, within the limits established by the Corporate Director of Pharmacy Services and DCH System policy in making routine decisions on matters having direct bearing on areas of responsibility and obtaining approval for deviations from established objectives, policies and non-routine situations As a member of the pharmacy management team, Business Manager - Pharmacy Services participates in the planning, development, implementation, and coordination of financial, purchasing, and operational initiatives. Responsibilities Compliance - Accounting Compliance: reviews interdepartmental charges to balance issues and receipts, facilitates the monthly close by assisting finance in matching invoices with receipts Business Process Outsourcing: oversees 3rd party re-packager (particularly with respect to turnaround times and label/barcode compliance), directs the production activities of 3rd party compounders, participates in and on occasion advises the Corporate Director of Pharmacy on make vs. buy decisions 340B Program: collaborate with the 340B Pharmacy Team and compliance for inventory compliance with the 340B Program's requirements and guidelines. Provide data, information and reports to assist the 340B Team with purchasing optimization related to the Program. DSCSA: overseeing DSCSA compliance and work with Pharmacy department stakeholders to ensure all DSCSA requirements and guidelines are in place. Reconciles Borrow/Loan exchanges with non-DCH pharmacies, liaises with manufacturers to stay current with respect to drug supply availability Vendor Management: oversees contract compliance, optimizes GPO contracting resources, monitors vendor performance and product and label quality Inventory and Purchasing Inventory Optimization: initiates branded-to-generic conversions, controls the non-formulary ordering/purchasing/receiving process, sets par levels Receiving: resolves invoicing/pricing errors that necessitate credits and/or re-bills, supervises the matching of purchase orders with packing slips, escalates packing slip/purchase order mismatches with distributors and manufacturers. Inventory Integrity: via Pharmacy Informatics initiates requests for commodity numbers, oversees monthly cycle counts in the central pharmacy carousels and the main campus and off-campus outpatient pharmacies, schedules and supervises the annual inventory Issues and Transfers: collaborates with DCH Hospital Supply Chain and DCH Transportation to ensure medication and supply orders reach main campus outpatient and off-campus outpatient cost centers on time and complete Recalls: supervises the drug recall process (specifically: monitors alerts, prompts action by the accountable parties, tracks escalation online, policies closure) Waste Management/Reverse Distribution/Hazardous Medications: oversees the central pharmacy's waste capture infrastructure and supervises waste capture methodologies off-campus, coordinates reverse distribution of captured waste through a 3rd party, collaborates with MGH Environmental Services to dispose of non-reversible medications (ex: chemotherapy drugs and sharps) DCH Standards: Maintains performance, patient and employee satisfaction and financial standards as outlined in the performance evaluation. Performs compliance requirements as outlined in the Employee Handbook Must adhere to the DCH Behavioral Standards including creating positive relationships with patients/families, coworkers, colleagues and with self. Performs essential job functions in a manner that ensures the safety of patients, visitors and employees. Identifies and reduces unsafe practices that may result in harm to patients, visitors and employees. Recognizes and takes appropriate action to reduce risks and hazards to promote safety for patients, visitors and employees. Requires use of electronic mail, time and attendance software, learning management software and intranet. Must adhere to all DCH Health System policies and procedures. All other duties as assigned. Qualifications EDUCATION Bachelor's degree in Accounting, Business Administration, Engineering, Health Administration or related field Master's degree in Health or Business Administration Apexus 340B certification within 1 year of role Registered or eligible as pharmacy technician with Alabama Board of Pharmacy Minimum 5 years of healthcare supply chain experience Leadership experience with formal leadership training or supervisory experience highly preferred Oversight of Supply Chain Management pharmacy team; approximately 4 FTE of technical staff Knowledge of standards and regulations related to: Alabama Board of Pharmacy (ALBOP), The Joint Commission (TJC), Food and Drug Administration (FDA) and the United States Pharmacopeia (USP). Must possess experience with process improvement, inventory management, budget development, financial planning and analysis, and pharmacy program management Demonstrated experience in following areas preferred: Technology driven program and service development Strong IT and financial application skills Program and service line implementation, monitoring and maintenance Budget planning and execution Knowledge of pharmacy purchasing and inventory management MINIMUM KNOWLEDGE, SKILLS, EXPERIENCE REQUIRED Excellent interpersonal/communication skills, with ability to work with diverse staff and manage multiple work streams/tasks Proficient in understanding of inpatient and outpatient pharmacy operations (clinical & non-clinical) Knowledge of process improvement and project management techniques Ability to operate the following machinery: Personal computer, telephone, fax machine, hospital computer systems, copy machine Strong written and verbal communication skills Ability to convey information to department personnel in an understandable manner Ability to coordinate activities of multiple personnel Good manual dexterity Ability to create and analyze reports from various information systems and applications Accomplished at establishing trust, developing strong working relationships with managers, physicians, finance, academic and community professionals Demonstrated ability to research, plan and execute Strong critical thinking skills Expertise in developing and administering pharmacy programs Able to exhibit strong team-building and leadership Proficient utilizing Microsoft Word, Excel and PowerPoint software applications Familiarity with information systems operation Knowledge and ability to maintain compliance with The Joint Commission, NYS DOH and other applicable regulatory agencies Considerable initiative and judgment in problem solving; ability to deal with day-to-day problems on a consistent basis