DCH Health System jobs

The Quality Regulatory & Performance Improvement (PI) Specialist performs a variety of functions under the Quality Department scope of work with primary focus on playing a key role in monitoring regulatory standards, preparing for accreditation surveys, driving performance improvement initiatives and contributing to the provision of high-quality patient care. The Regulatory & PI specialist would serve as a resource to hospital and medical staff departments to ensure the compliance with regulatory agency standards. Play an active role in planning and implementation of compliance activities for accreditation and/or regulatory agencies requirements, including Joint Commission and CMS. This position would collect, analyze, and present data related to ongoing regulatory compliance efforts. Responsibilities Serves as PI resource to assigned PI Teams and facilitates use of performance improvement methods to improve quality and regulatory metrics. Conducts concurrent and retrospective Quality case reviews as assigned. Conducts assigned screening and measurement activities including data collection and analysis. Provides expertise in defined quality and regulatory related topics to drive process improvement and change management Identifies and defines problems, collect data, establish facts and draw valid conclusions Provides both formal and informal training relating to performance improvement and regulatory compliance. Engages department teams to maintain for system and regulatory requirements. Generates reports and communicates results and activities to administration, medical staff and other internal and external parties to support organizational improvement initiatives. Participates in collection, analysis and data reporting related to ongoing compliance efforts. Facilitates and actively participates in quality improvement teams Self - directs and motivates to solve problems Demonstrates strong knowledge of concurrent Quality Improvement methodologies and performance measures (i.e. PDSA, chart and graph interpretation) Stays up to date on changes to Joint Commission Standards and CMS Regulations, interpreting and disseminating relevant information as needed. Responsible for assessing, monitoring, and recommending activities and educational opportunities to maintain compliance with accreditation and/or regulatory standards. Collaborates with interdisciplinary teams, including nursing, medical staff, quality improvement, and administration, to address compliance issues and drive organizational readiness for regulatory surveys and drive organizational readiness for accreditation and certification surveys. Through regular audits, identifies areas for improvement and facilitate corrective actions as needed. Actively participates in performance improvement initiatives and interdisciplinary hospital committees to promote high quality patient care and ensuring policy or process changes align with regulatory standards. DCH Standards: Maintains performance, patient and employee satisfaction and financial standards as outlined in the performance evaluation. Performs compliance requirements as outlined in the Employee Handbook Must adhere to the DCH Behavioral Standards including creating positive relationships with patients/families, coworkers, colleagues and with self. Performs essential job functions in a manner that ensures the safety of patients, visitors and employees. Identifies and reduces unsafe practices that may result in harm to patients, visitors and employees. Recognizes and takes appropriate action to reduce risks and hazards to promote safety for patients, visitors and employees. Requires use of electronic mail, time and attendance software, learning management software and intranet. Must adhere to all DCH Health System policies and procedures. All other duties as assigned. Qualifications Registered Nurse with current licensure for the state of Alabama Minimum of three years' experience in an acute care facility. Clinical background that would facilitate assessment of patient care data for coordination of quality projects. Ability to work independently, and manage multiple projects, with strong prioritizing skills Familiarity with Joint Commission and CMS standards and terminology Basic knowledge of computers and office productivity software. Basic knowledge of data analysis. Ability to communicate effectively. Must be able to read, write legibly, speak and comprehend English. Ability to maintain confidentiality. Demonstrates independent skills, use of electronic emails, be a team player in relationship to working with others in groups and teams. Able to prioritize, organize and accomplish work. Keeping updated on technology and applying knowledge as applicable. Expected to have the ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations

This position reports to the Director of Imaging Services and is managed by the CT and MRI Coordinator. It is responsible for transporting patients to and from the exam area using various modes of transport (hospital beds, stretchers, wheelchairs, etc.) It assists and provides support to the technologist in the set-up, prep, and transition of exams, as instructed. It possesses the ability to communicate in a professional manner with all levels of the health care system and customers. The position has a basic understanding of all aspects of the Imaging department in order to offer basic support in all areas when necessary. * Properly identify all patients prior to performing any patient service. * Transports patients, equipment and supplies as requested to and from various areas on the Imaging Services department. * Ensures patient safety during transport and assists in lifting and moving patients as requested. * Effectively monitors and stocks needed supplies and materials to provide uninterrupted patient care. * Effectively coordinates patient transitions with other departments to ensure the efficient flow of patients and information. * Works directly with technologist to assist in exam workflow management. * Utilizes computer system as required and maintains proficiency. * Completes work in a timely manner and adjust to busy or stressful situations as presented. * Adheres to all policies, procedures, rules and regulations of the department and hospital. High School Diploma or GED Computer skills Ability to communicate patient needs to the tech. Basic life Support (BLS)

Under the direct supervision of the Food and Nutrition Supervisor, this position works in the portioning and assembling of meals for patients in a timely manner and clean up the kitchen after each meal. Cleaning and sanitizing dishes and other related equipment and work areas. Dispenses food for patient meals and activities. Maintains assigned department areas in clean, neat and sanitary manner. Ensures that dish room area is cleaned, sanitized and correct procedures are followed for cleaning dishes. Transports and stores food and supplies to maintain the food's quality. Contributes to the productivity and cost effectiveness of the department. Maintains safety and sanitation standards of department to ensure quality food. Support Food and Nutrition Services by providing clerical duties. HS Diploma or GED required.

Southeast. Always the right career direction. The Assistant Dean for Student Recruitment, Admissions, and Affairs provides strategic leadership and active engagement in all aspects of student recruitment, admissions, matriculation, and other student affairs at the Alabama College of Osteopathic Medicine (ACOM). Reporting to and working closely with the Associate Dean of Student Services, the Assistant Dean plays a critical role in attracting and enrolling a highly qualified student body. This position involves both high-level oversight and direct participation in the operational details of the admissions and recruitment process, with all efforts aligned to ACOM's mission, vision, and strategic goals. Job Description The Assistant Dean for Student Recruitment, Admissions, and Affairs shall perform the following duties: * Support the Associate Dean of Student Services in advancing the mission, vision, and goals of ACOM through policy and program development related to admissions and student recruitment. * Provide leadership, supervision, and mentorship for admissions, alumni, enrollment marketing, student affairs, and student life staff. * Collaborate with financial aid and registrar personnel. * Oversee the design, implementation, and evaluation of recruitment strategies to attract a diverse and highly qualified applicant pool. * Direct and actively participate in all components of the admissions cycle, including application review, interview coordination, candidate evaluation, and matriculation processes. * Ensure timely, accurate, and effective communication with prospective students, applicants, and matriculates. * Partner with the Institutional Effectiveness division to collect, analyze, and report admissions and enrollment data to support decision-making, institutional reporting, and continuous improvement. * Collaborate with stakeholders to identify enrollment trends, barriers to enrollment, and opportunities for growth. * Collaborate with the Communications and Marketing division to develop, implement, and assess strategic marketing and communication plans for prospective student recruitment in collaboration with internal and external partners. * Ensure compliance with all institutional policies and accreditation standards related to admissions, recruitment, and matriculation. * Serve as a liaison between Admissions, Financial Aid, Registrar, Student Credentialing, and other institutional offices to streamline the student enrollment experience. * Plan and execute admissions events, including open houses, interview days, recruitment fairs, and orientations. * Represent ACOM at recruitment and outreach events locally, regionally, and nationally. * Participate in institutional committees and contribute to accreditation activities and reports as assigned. * Respond to inquiries from prospective applicants and currently enrolled students on a broad range of student services topics, providing accurate, timely, and professional communication. * Perform other duties as assigned by the Associate Dean of Student Services. Qualifications: Education and Experience * Doctoral degree (DO, EdD, MD, or PhD) in higher education, student services, enrollment management, business administration, or a related field. * Minimum of five (5) years of progressively responsible experience in a student services, admissions, or enrollment management division at a college or university, preferably in a health sciences educational setting. * Ability to travel as needed for recruitment and outreach purposes. * Preferred * Experience in a medical or health sciences educational environment. * Prior experience in osteopathic medical education. * Teaching experience. * Supervisory background with demonstrated success in staff development and team leadership. Knowledge, Skills, and Abilities * Excellent verbal and written communication skills. * Strong leadership, team-building, and interpersonal skills. * Demonstrated ability to develop, implement, and assess strategic enrollment initiatives. * Ability to manage multiple priorities, meet deadlines, and maintain attention to detail. * Proficiency in Microsoft Office, Customer Relationship Management (CRM) systems, student information systems, and data analysis tools. * Knowledge of higher education admissions practices, compliance, and accreditation standards. * Commitment to ACOM's mission, vision, and values. Shift Day Shift Details First FTE 1 Type Regular Join one of Forbes 500 best mid-sized employers in America. Equal Employment Employer Southeast Health is committed to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Southeast Health will provide reasonable accommodations for qualified individuals with disabilities.

Southeast. Always the right career direction. Executes operation of flatwork ironers, folders, spreader/feeders, and other mechanical laundry equipment for processing and finishing of linens. Performs hand folding, stacking, and separating of various linens. Cleans work areas and equipment. Job Description QUALIFICATIONS: * High School education preferred; * Drivers License; * Ability to perform simple arithmetic. LANGUAGE/ COMMUNICATION SKILLS: * Ability to follow oral and written directions. SKILLS: * Ability to maintain a constant, smooth work rate for repetitive tasks on a continuous basis; * Ability to learn operation of mechanical equipment. Shift Day Shift Details First FTE 1 Type Regular Join one of Forbes 500 best mid-sized employers in America. Equal Employment Employer Southeast Health is committed to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Southeast Health will provide reasonable accommodations for qualified individuals with disabilities.

Southeast. Always the right career direction. Proficient in all duties from the following areas: * Distribution - Counts, pulls and delivers all stock and non-stock items to predetermined locations and delivers to requesting departments; * Courier - Performs daily pick-up and delivery of various items with an emphasis on safety and customer service; * Central Supply - Delivers supplies and medical equipment to various areas. Retrieves requisitions via electronic ordering and phone systems. Decontaminates stores and assists in maintaining of medical equipment. Maintains, stocks, delivers and decontaminates various carts needed for patient use. Job Description Minimum Knowledge, Skills and Abilities Required: * High school diploma or GED required; Associates Degree preferred; * Certified Materials & Resource Professional certification preferred; * Three years supply chain management experience preferred; * Experience in automated supply chain management applications programs; * Hands on proficient experience in ERP/MMIS systems plus all Microsoft applications; * Valid driver's license. Language/Communication & Skills: * Ability to communicate effectively in English, both verbally and in writing; * Ability to be able to communicate in an emergency situation; * Experience in automated supply chain management applications programs; * Goal oriented, emphasis on creating efficiencies, reducing costs and improving quality of patient care delivery; * Ability to work independently in responsible and effective manner with minimal direct supervision. Central Supply Responsibilities: * Maintains adequate inventory of supplies for availability on the units in which they will be used; * Assists clinical staff with knowledge of supplies stocked in department; * Delivers requested supply items and equipment to the user location; * Picks up soiled equipment, cleans, disinfects and stores for use, according to established guidelines: * Ensure specialty beds are available for patient use. * Enters patient charges/credits into hospital charge system. * Accurately stocks crash carts and isolation carts. * Accurately files and maintains all crash cart records. * Responds with patient and non-patient emergencies according to policies and procedures, as well as job requirements. Distribution Responsibilities: * Inventories areas by counting the difference between the maximum levels and actual on hand quantities; * Pulls items from inventory per pick ticket and replenishes supply areas; * Verifies or fills out request for supplies from various departments; * Pulls items from stocking locations per requisition pick tickets; * Delivers requested supply items to the user location; * Informs supervision of any out-of-stock items needed; * Straightens all supply items for neatness in appearance and ease of access; * Makes sure that supply items are up off of the floors and are in the appropriate location at all times; * Makes sure that all items are rotated properly by date with the oldest date first; * Removes all out-of-date items from stocking locations; * Removes empty boxes and or containers from storage locations, disposing in appropriate waste receptacles. Courier Responsibilities: * Accurately pulls requested items from inventory per pick ticket; * Accurately pulls all non-stock items staged for delivery; * Delivers all requested items to external clinics in a timely fashion; * Completes all necessary delivery forms and paperwork; * Maintains a professional working relationship with the external clinics staff; * Maintains assigned company vehicle in a clean and safe working condition; * Demonstrates safe and courteous driving behavior. Shift Day Shift Details First FTE 1 Type Regular Join one of Forbes 500 best mid-sized employers in America. Equal Employment Employer Southeast Health is committed to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Southeast Health will provide reasonable accommodations for qualified individuals with disabilities.

Southeast. Always the right career direction. * $6K Sign On Bonus* Conducts non-invasive cardiac tests meant to assist in the diagnosis of injury or disease. Echocardiographers work with physicians to assess a patient's heart condition through detailed images obtained during an echocardiogram. Job Description Essential Functions * Performs interpretable echocardiogram tests to include M-Mode, 2D, transesophageal echocardiography, cardiac doppler studies and stress echoes of diagnostic quality. * Operate within Change Healthcare CPACS to upload images and measurements for cardiologists' structured reporting. * Evaluates blood flow, valve function, and chamber size to determine the overall heart condition. * Accurately records patient data and test results. * Provides findings to cardiologist for interpretation and diagnosis. * Cleans and maintains equipment properly and report any equipment problems promptly. * Handles administrative duties such as scheduling outpatient appointments and completes all necessary paperwork for echocardiography. * Explains procedures to patients prior to exam. * Performs other duties as requested by primary manager that do not compromise moral code of conduct or protocols set in place for patient or employee safety. Supervised Positions * None Qualifications Minimum Education Required * High school graduate or equivalent. * Graduate of a formal training program in diagnostic medical sonography. * RCS/ARDMS (RDCS) certified within one (1) year of employment start date. * If required certification is not obtained in that timeframe, the employee will be moved into position Echocardiographer I. * BCLS Certification. Minimum Education Preferred * Associates degree in diagnostic medical sonography with additional registration in echocardiography. Minimum Experience Preferred * Three (3) years' experience in Echocardiography. Required Knowledge/ Skills/ Abilities * Maintain BCLS certification * Ability to communicate effectively in English, both verbally and in writing. * Ability to communicate effectively in an emergency. * Basic typing and computer skills. * Basic to working knowledge of all equipment. * Ability to recognize severely abnormal or potentially life threatening anatomy. * Ability to perform interpretable M-Mode, 2D, transthoracic echocardiograms and cardiac dopplers of diagnostic quality. * Ability to assist with transesophageal echocardiograms. * Ability to respond promptly to any critical situations. * Demonstrates the ability to perform all exams in the department. Has taken the initiative to insure one's own competency with each exam. * Demonstrates ability to work with patients, families, visitors, and co-workers regardless of race, gender, disease process, life-style, religious or cultural beliefs. * Passion for patient well-being and a fascination with the heart's inner workings; * Work hours may include weekends, evenings, holidays, and on-call coverage * Call support to Non-Invasive Cardiology within thirty (30) minutes of notification; * Manages all information obtained with strict confidentiality to safeguard patient information from use by unauthorized personnel. * Person in this position is required to understand, agree upon and follow our Six Ground Rules: * No excuses. * We are a team. * Bring up your ideas. * Poor performance will be addressed. * 'That's not my job' is not acceptable * Manage Up. Shift Evening Shift Details FTE 1 Type Regular Join one of Forbes 500 best mid-sized employers in America. Equal Employment Employer Southeast Health is committed to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Southeast Health will provide reasonable accommodations for qualified individuals with disabilities.

The Social Worker plans, organizes, provides and implements clinical medical social work services to patients and their families who utilize the inpatient and outpatient medical services of Northeast Alabama Regional Medical Center. Assesses clients and families. Develops and implements treatment plan for clients. Documents appropriate clinical information. Conducts individual, group, family therapies, recovery dynamics and educational classes. Provides support to staff and outpatient program activities. Develops and maintains good working relationships with community agencies. Performs other duties as assigned by the Director and/or Coordinator. Discharge Planning. Master's degree required. Degree in Social Work or Social Welfare from an accredited school of social work preferred. Healthcare concentration preferred. â€'â€'Prefer previous experience as a Clinical Social Worker. Licensed by the State of Alabama, Board of Social Work Examiners. LCSW required or in process of licensures. Must have BLS/CPR

Southeast. Always the right career direction. To perform general daily cleaning and supplying patient rooms, nursing stations, lounges, bathrooms, offices; daily cleaning of floors in corridors and other assigned areas to provide an environmentally safe and clean atmosphere in accordance with standard procedures of the housekeeping department Job Description QUALIFICATIONS: * High school graduate or GED Preferred; * Housekeeping or related field experience Preferred LANGUAGE/ COMMUNICATION SKILLS * Demonstrates applicable knowledge of supplies/equipment used in Environmental Services Department; * Must be able to communicate both verbally and in writing SKILLS: * Demonstrates ability to operate a vacuum cleaner and make beds; * Efficiently dry and wet mop floors in rooms, offices, and public areas. Shift Day Shift Details Second FTE 1 Type Regular Join one of Forbes 500 best mid-sized employers in America. Equal Employment Employer Southeast Health is committed to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Southeast Health will provide reasonable accommodations for qualified individuals with disabilities.

Under the direction of the Phlebotomy Department Supervisor, assists with the supervision of the CLA's and accurately collects blood and other specimens from patients in a timely manner, checks quality of blood, and assumes responsibility for the safe transportation of specimens from the units to the lab following established standards and practices. Prepares specimens for testing by the department. Prepares specimens, paper work, tests, etc., to send to the reference lab. Ensures that patient results and laboratory information is available to meet the needs of the physicians, patient care providers, and laboratory management. Responsible for performing clerical and secretarial duties of the lab. Under the direction of department supervisor (PCOT) and with assistance from medical technologist performs certain tests and quality control for which the training and certification for the performance of such test has been approved by the department supervisor (PCOT), performs equipment/instruments checks and maintains appropriate records. Collects and processes specimens. Performs limited Lab procedures. Files and routes reports as necessary. Performs additional duties. HS diploma or GED required. Prefer hospital experience. Must have BLS/CPR by the American Heart Association.

Southeast. Always the right career direction. Administers and performs all forms, routine and non- critical Respiratory care within the scope and function of Pulmonary Medicine Department under the direct clinical supervision of a Licensed Respiratory Therapist. Must be enrolled and in good standing in a CoARC accredited Respiratory Therapy Program. Job Description QUALIFICATIONS: Required: 1. Student of good standing enrolled in a CoARC approved Respiratory Therapy Program. 5. Must have BCLS within 3 months of employment date. 6. Must have ACLS within 3 months of employment date. 7. It is required that you have a personal phone number that you can be reached at 24 hours a day. Preferred: 1. Previous hospital experience. LANGUAGE/ COMMUNICATION SKILLS: Ability to communicate effectively in English, both verbally and in writing. Ability to communicate effectively in an emergency situation. SKILLS: Basic computer skills. Sufficient knowledge- experience in Respiratory to be qualified to work in a setting without assistance once orientation is complete. Shift Evening Shift Details FTE 0.2 Type Per Diem Join one of Forbes 500 best mid-sized employers in America. Equal Employment Employer Southeast Health is committed to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Southeast Health will provide reasonable accommodations for qualified individuals with disabilities.

At the start of each shift the Barista will be responsible for counting and setting up their cash register drawer following the DCH Cash Handling Policy. This position is further responsible for the day-to-day operations of the Starbuck's coffee kiosk. The Barista will prepare all Starbuck's beverages to order as to the preferences of each customer following precise Starbuck formulas as printed in the Starbucks's manual. The Barista will also be responsible for stocking, maintaining, rotating, all other items being sold in the kiosk, i.e.- drinks, sandwiches, desserts, cups, straws, merchandize, etc. Accurately enters all sales into the POS system using approved means of tender. A printed receipt will be offered to each customer upon completion of the transaction. Additional responsibilities will include, but not limited to, maintaining a clean, sanitized, and organized work station to ensure high standards are maintained for Health Department, Ever Clean, and TJC, inspections and reviews. Barista will be responsible for accurately keeping track of all inventories needed in the kiosk and making a list of items needing to be ordered and putting away the ordered inventory items upon delivery. This position will also be accountable for precise and accurate counting down of receipts, all transactions, and cash counts after each shift according to stringent DCH Internal Audit cash handling protocols. Further required duties include restocking, serving food, cleaning/sanitizing equipment, and general cleaning of the service and dining areas which may include tables, chairs, vacuuming carpets, and emptying trash cans, etc. (depending on which DCH campus). This position will require strong multi-tasking and communication skills. Responsibilities This position is currently being staffed as a Monday - Friday position. This is subject to change if the needs of the hospital or department changes. Must adhere to the DCH Behavioral Standards including creating positive relationships with patients/families, coworkers, colleagues, customers, while creating a positive working environment. At the start of each shift, assists a manager/supervisor in counting all monies according to DCH Internal Audit Cash Handling policies and signs off on the accuracy of the cash drawer. Barista enters all customer transactions into the CBORD (POS) system, collects payment, makes change (if appropriate), and hands each customer a receipt completing the transaction. Ensures that all cash and sales /charge records are secured in cash drawer (or other authorized place). Maintains cleanliness of work area and assists with cleaning in the dining room, servery areas, and other areas as assigned. (Northport Campus only) Required to restock items in the cafeteria to meets the needs of the customer. (Northport Campus only) Will be required during Starbuck's open hours to assist the cafeteria cashier by entering cafeteria overflow transactions into the Starbuck's POS cash register to prevent lines. (Northport Campus only) Responsible for posting and keeping all Starbuck's signage current and up-to-date. Having all needed supplies for new, special, or seasonal Starbuck's beverages or promotions throughout the year. Also having the knowledge to make these beverages. At the end of the shift accurately counts down the money in the register drawer and all receipts for all other transactions along with a supervisor, and fills out all logs and forms according to DCH Internal Audit policies. DCH Standards: Maintains performance, patient and employee satisfaction and financial standards as outlined in the performance evaluation. Performs compliance requirements as outlined in the Employee Handbook Must adhere to the DCH Behavioral Standards including creating positive relationships with patients/families, coworkers, colleagues and with self. Performs essential job functions in a manner that ensures the safety of patients, visitors and employees. Identifies and reduces unsafe practices that may result in harm to patients, visitors and employees. Recognizes and takes appropriate action to reduce risks and hazards to promote safety for patients, visitors and employees. Requires use of electronic mail, time and attendance software, learning management software and intranet. Must adhere to all DCH Health System policies and procedures. All other duties as assigned. Qualifications High School graduate or equivalent is preferred. Must be able to read and write legibly, speak, have counting skills, and comprehend English. Must be able to understand, interpret and follow detailed written, oral, and recipe instructions. A minimum of one verifiable year of experience in being a cashier is preferred. Having previous barista or coffee shop experience is also preferred. Employee must be able to accurately count money, make change, follow recipes and be able to work a multi-facetted POS cash register system taking care of customer needs. This position requires excellent communication and customer service skills. ServSafe class is with a minimum score of 75% is preferred, but not required. WORKING CONDITIONS WORK CONTEXT: Interpersonal Relationships: Frequently have contact with others Frequently deal with external and internal customers Occasionally deal with unpleasant, irrational, or angry people Frequently work with a group, team, or co-workers Physical Work Conditions: Works indoors in environmentally controlled conditions Frequently works in physical proximity to others Very frequently spends time bending or twisting the body Routinely spends time, kneeling, crouching, stooping, or crawling Frequently spends time making repetitive motions Frequently lifting full cases of product and hot/cold beverages. Very frequently working with hot, cold, and steam producing equipment. Structural Job Characteristics: High consequences for error Extremely high importance of being exact and accurate Routinely involves the importance of repeating same tasks PHYSICAL FACTORS: Dynamic Flexibility: Frequently able to repeatedly bend, stretch, or twist Often able to reach out with body and extremities Extent Flexibility: Frequently must be able to bend, stretch, twist, or reach with your body or extremities Physical Activity requirements: Communicating; hearing; bending; twisting; physical contact; walking; standing for long periods; kneeling; crouching; stooping; pushing; crawling; lifting; reaching; grasping; holding; repetitive motion; using hands to handle; use of step ladder; count coinage, paper currency, and other means of payment; use of utensils and other pertinent tools; hand washing and/or hand gel. Able to count inventory and supplies and place orders for replacement. Requirements: Medium work. Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Must be able to perform the duties with or without reasonable accommodation. Hearing and vision must be normal or corrected to within normal range. Physical presence onsite is essential OTHER JOB FACTORS Sensory Abilities: Finger dexterity to be able to correctly manipulate register keys, handle coinage/currency, utensils, and equipment needed to operate a coffee kiosk. Mathematical Reasoning: Ability to be exact counting coinage, currency, other means of payment, and to correctly make change for each transaction as needed. Ability to interpret and adjust recipes quantities as needed. Work Styles: Attention to Detail in tendering all payment methods, counting change, and cash drawer reconciliation of all monies and interpreting customer requests for beverages. Cooperation and being pleasant and even tempered with customers, both satisfied and unsatisfied and being able to solve issues. Being honest and accountable for every customer transaction.

Southeast. Always the right career direction. This position is for a physician to join our Internal Medicine Residency Program as a Core Faculty member. The ideal candidate will have a strong commitment to medical education, clinical excellence, and scholarly activities. This role involves teaching, mentoring, and supervising residents, as well as providing high-quality patient care. Job Description Qualifications * Current Alabama medical license or eligibility to obtain an medical license in the State of Alabama * Completion of a Medical Doctorate (MD) or Doctor of Osteopathy (DO) degree, with Educational Commission for Foreign Medical Graduates (ECFMG) certification for International Medical Graduates * Completion of an Accreditation Council for Graduate Medical Education (ACGME)-accredited Internal Medicine residency program with active Internal Medicine board-certification by the American Board of Medical Specialties (ABMS) Essential Functions * Provide general medical care to inpatients, coordinating care, and assisting with the education and training of residents and medical students. * Supervise and mentor residents and students in their clinical training by providing guidance and feedback in the following areas: patient assessment, diagnosis, treatment planning, medication management, and discharge planning. * Supervise and mentor residents and students in documentation in the EMR, writing of orders, and articulation of care plans by reviewing resident notes and adding the appropriate addendums * Timely and regular completion of resident evaluations. * Participating in educational activities, such as lectures, rounds, and grand rounds. * Participate in committees such as Clinical Competency Committee, Program Evaluation Committee, and Policy Committee as well as other GME or hospital-wide committees of interest. * Interview residency program candidates on select interview days. * Contribute with quality improvement initiatives aimed at improving patient care and outcomes. * Seek opportunities to engage with residents in scholarly activity such as writing up a case for publication, performing a QI activity, or other publishable work such as book chapters or articles. * Adheres to any and all functions as stipulated in their contract Required Skills/Abilities * Maintain current Alabama medical license * Maintain current active Internal Medicine board-certification by the American Board of Medical Specialties (ABMS) * Serve as a role model for future generations of physicians by demonstrating compassion, commitment to excellence in teaching and patient care, professionalism, and a dedication to lifelong learning. * Demonstrate a strong interest in educating residents to become practice-ready, while providing appropriate levels of supervision to promote patient safety when responding to the need of patients, residents, community, and the institution. * Participate in recruitment, interviewing and selection of potential residency candidates for the Internal Medicine Residency Program * Advance residents' knowledge and practice with scholarly approach to evidence-based patient care through case studies and quality improvement. * Create an effective learning environment conducive to educating residents in each of the ACGME Competency domains by fulfilling supervisory and teaching responsibilities through timely completion of resident evaluations and real-time feedback. * Participates in the Clinical Competency Committee, Program Evaluation Committee, and in other sub-committees. * Pursues faculty development designed to enhance skills at least annually. * Advising, mentoring, and coaching residents (co-creating, implementing, and monitoring individualized learning plans) Designing and overseeing remediation plans for mentees * Supporting/Overseeing residents in the development/assessment of quality improvement/patient safety projects * Supporting/overseeing resident in the conduct of their scholarly work, including the dissemination of such work through presentations, posters/abstracts, and peer-reviewed publications * Significant participation in educational activities (didactics, lab, or simulation) * Ability to navigate stressful situations in a hectic hospital environment * Demonstrates commitment to organizations five (5) priorities and Six Ground Rules * Person in this position is required to understand, agree upon and follow our Six Ground Rules: * No excuses. * We are a team. * Bring up your ideas. * Poor performance will be addressed. * 'That's not my job' is not acceptable * Manage Up. Shift Day Shift Details 7:00 am - 7:00 pm FTE 1 Type Regular Join one of Forbes 500 best mid-sized employers in America. Equal Employment Employer Southeast Health is committed to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Southeast Health will provide reasonable accommodations for qualified individuals with disabilities.

Responsible for providing transport services from and to patient rooms in a safe and timely manner. * Greets patients and families in a professional and caring manner. * Request is examined for patient location and mode of transportation before leaving department. * Instructions regarding patient's condition need for oxygen, gathering required equipment and taking it to the floor in an appropriate manner * Safety policies are known and followed. * Have knowledge of hospital policies and the functions of other departments. * Must be acquainted with local fire and safety regulations. * Provides care appropriate to condition and age of patient. * Wheelchairs and stretchers are checked frequently to ensure they function properly and are reported to the supervisor. High school diploma or GED. Current CPR by American Red Cross/American Heart

The Pharmacy Informatics Specialist is responsible to collaborate with pharmacy leaders, patient care teams (Quality, Medication Safety, PI, etc.), as well as IT and other Informatics teams to develop, implement, and coordinate standardization of information system policies and procedures to promote the safe, efficient, and optimal use of medications. The Pharmacy Informatics Specialist will participate in organizational committees and serve as an expert Pharmacy Informatics resource, providing guidance and perspective on the design and development of pharmacy information systems to ensure that implementations support and enhance patient care, as well as the organization's operational and strategic priorities. The Pharmacy Informatics Specialist must be able to multi-task, perform all duties independently with strong prioritization skills and be self-directed in utilizing resources to meet objectives. Responsibilities Pharmacy Systems Optimization/Maintenance: The Pharmacy Informatics Specialist will participate and provide clinical input during pharmacy applications system review, design, development/build, testing, validation, and implementation to support enhancement of pharmacy information systems and end-user optimization. Understands the different pharmacy workflows and processes, clinical best practices, and regulatory requirements, resulting in current and future workflow enhancements/upgrades and performance improvements to support medication processes. The Pharmacy Informatics Specialist will monitor and oversee the performance of the pharmacy information systems to ensure it is functioning correctly and meeting the organizational needs. Performs validation on changes, upgrades, or modifications to the current integrated information system with coordination with other Informatics teams. Also, serves as a vital resource in helping ensure pharmacy charging and revenue integrity are maintained and optimized. The Pharmacy Informatics Specialist will test, train and adopt new system upgrades and maintenance of pharmacy dependent components designed to increase performance of CPOE, MAR (Medication Administration Record), smart pumps libraries, dose range checking, medication safety rules, outpatient prescription process, IV Prep, TPN software, ADM (Automated Dispensing Machines), etc., as well as other tasks as assigned. Will communicate with providers and clinical staff and serves as a resource during downtime of critical systems. Workflows and Process Improvement: Develops and maintains a strong, effective working relationship with pharmacy leaders and staff, as well as IT staff and other Informatics teams to ensure design application changes meet the organizational needs. Maintains a visual presence within the pharmacy departments, serving as a resource for pharmacy staff to assist and facilitate workflow and process improvement initiatives. Effectively receives, investigates and resolves issues reported by staff, providers and pharmacy leadership related to software, workflows and/or processes. Will work to determine root cause(s) of problems/failures in collaboration with pharmacy leadership, IT and other Informatics teams, while following the pharmacy department and operational change management processes. Develops training materials and other tools to assist the pharmacy leadership team in utilizing drug usage and other analytical reports and will provide troubleshooting assistance. Ensures that all pharmacy related changes are communicated to the pharmacy leadership team in a timely manner. Provides pharmacy education materials, at the elbow support, and training of EHR functionality and clinical workflows to support pharmacy educational needs and adoption. Participates in informatics on-call coverage to ensure medication-related processes are supported at all times. Committee Support: Leads or participates in interdisciplinary committee(s), with a focus on IT solutions for improving medication management such as OMT, Operational Change Management, etc., and communicates all follow-ups with identified stakeholders. Assists with process improvement activities, on-site training of staff; and IT-related patient safety opportunities to include but not limited to: Pharmacy team requests for IT changes; RCA (Root Cause Analysis) and FMEA (Failure Modes and Effect Analysis) team participation for pharmacy related IT issues; Daily review of e-mail requests and tickets; TJC (The Joint Commission) readiness assistance; Updates to IV pump safety libraries; Maintenance of dose range checking, dose capping, auto-verification and accurate order sets and order strings; Assist development of medication safety rules within the EMR; pro-active ADE (Adverse Drug Events) identification; Implementation of new technologies [e.g. IV Prep, Bluesight] or assisting with expansion of current technology [e.g.. Profile ADCs]. Other Duties as Assigned: Other miscellaneous duties and responsibilities as assigned, including such activities as checking and addressing barcode issues; rekeying incorrect orders, working with pharmacists, physicians and nurses across the health system on IT medication-related opportunities, and working with system pharmacy buyers. DCH Standards: Maintains performance, patient and employee satisfaction and financial standards as outlined in the performance evaluation. Performs compliance requirements as outlined in the Employee Handbook Must adhere to the DCH Behavioral Standards including creating positive relationships with patients/families, coworkers, colleagues and with self. Performs essential job functions in a manner that ensures the safety of patients, visitors and employees. Identifies and reduces unsafe practices that may result in harm to patients, visitors and employees. Recognizes and takes appropriate action to reduce risks and hazards to promote safety for patients, visitors and employees. Requires use of electronic mail, time and attendance software, learning management software and intranet. Must adhere to all DCH Health System policies and procedures. All other duties as assigned. Qualifications Position requires graduate of a school of pharmacy with a BS or PharmD degree and licensed in the State of Alabama by reciprocity or examination Must be fully licensed in Alabama within 60 days of hire. Must have a controlled substances certificate valid in the State of Alabama for the current year. 2 years or more of experience in pharmacy practice to include 1 year in hospital pharmacy setting or completion of a PGY1/PGY2 program within the past 12 months is required. Previous participation and/or leadership in a hospital committee preferred. Strong understanding of clinical workflow processes and performance improvements to support clinical practices. Demonstrated ability to be self-directed with excellent organization, analytical and interpersonal skills. Experience in using Meditech and/or previous experience in Pharmacy Informatics is preferred. Ability to work independently, and manage multiple projects with strong prioritizing skills. Evidence of commitment to enhance professional growth and development through participation in continued educational programs, current literature, meetings, and trainings. Strong Critical thinking, reasoning and problem-solving skills. Excellent oral and written communication skills. Microsoft Office - basic skills preferred (Excel, Word, PowerPoint, Outlook). Exhibits interpersonal skills and abilities to deal effectively with all levels of personnel. Must be able to read, write legibly, speak, and comprehend English. An ASHP Informatics certification will be required within 18 months for any Pharmacy Informatics Specialist hired prior to November 17, 2023. Any Pharmacy Informatics Specialist hired after November 17, 2023, an ASHP Informatics certification will be required within 2 years of hire. WORKING CONDITIONS Work Context Includes coordinating and leading others, demonstrating leadership skills, delegating to team members, addressing conflict, communicating effectively with all types of personalities, and being responsible for outcomes/results. Physical Factors Physical presence onsite is essential. May require extended work hours and on-call coverage. Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Ability to tolerate prolonged periods of standing and walking. Is able to do frequent stooping and, on occasion, crouching, crawling or kneeling. Ability to reach reasonable distance in any direction needed. Must be able to move fingers in a coordinated manner. Must have ability to feel and perceive temperature, texture, shape and size with fingertips. Includes infrequent exposure to contaminants, disease, infection and hazardous conditions. Requires wearing common protective or safety equipment. Must be able to perform the duties with or without reasonable accommodation. Hearing and vision must be normal or corrected to within normal range. Normal color vision for those tasks requiring color differentiation.

Responsible for supervision of volunteers at all campuses and management of volunteer specialty programs. Responsibilities Assist volunteer supervisor with day-to-day operations of 400+ volunteers at DCH Regional, Northport, and Fayette campuses. Assist volunteer coordinator with interviews, orientation, and training. Assists volunteer supervisor with scheduling and department assignments to support the needs of the hospital. Assist with department programs and events as needed. DCH Standards: Maintains performance, patient and employee satisfaction and financial standards as outlined in the performance evaluation. Performs compliance requirements as outlined in the Employee Handbook Must adhere to the DCH Behavioral Standards including creating positive relationships with patients/families, coworkers, colleagues and with self. Performs essential job functions in a manner that ensures the safety of patients, visitors and employees. Identifies and reduces unsafe practices that may result in harm to patients, visitors and employees. Recognizes and takes appropriate action to reduce risks and hazards to promote safety for patients, visitors and employees. Requires use of electronic mail, time and attendance software, learning management software and intranet. Must adhere to all DCH Health System policies and procedures. All other duties as assigned. Qualifications High school diploma or GED required. Bachelor's degree preferred in marketing, business, or health administration. Strong organizational skills with attention to details required. Excellent oral and written communication skills required. Microsoft Office Word, Outlook, and Excel basic skills required. Ability to work independently with minimum direction. Must be able to communicate effectively (verbal and written) within a multi-disciplinary team and have the ability to meet the public with tact, courtesy, and efficiency. Must be able to read, write legibly, speak, and comprehend English. WORKING CONDITIONS WORK CONTEXT Comes in contact with others, coordinates and leads others, deals with external customers, uses electronic mail and telephone, types of letters and memos, participates in face to face discussions, works with groups or teams, makes presentations to large groups, responsible for outcomes and results. Physical presence onsite is essential. Hearing and vision must be normal or corrected to within normal range. Manager must be able to perform the duties with or without reasonable accommodation. PHYSICAL FACTORS L-Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) When it requires walking or standing to a significant degree: or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the amount of force exerted is negligible.

The ED Registrar is responsible for the efficient and accurate pre-admission and admission processes for patients entering the emergency department. This role requires polished communication skills, both verbal and written, and a strong focus on creating a patient-centered environment. The Registrar must handle urgent situations with efficiency and care, ensuring a smooth and positive experience for all patients. Responsibilities Patient Intake and Registration: Complete the initial patient intake promptly, excluding financial information. Accurately and efficiently gather and enter patient financial and personal demographics into the computer system. Insurance Verification and Collection of Patient Estimate: Verify and document insurance benefits and coverage, obtain any required authorizations based on benefits, requirements, or contractual agreements. Communicate this information and financial responsibility to the patient or guarantor. Collection of Patient Estimates and Co-Pays: Collect patient co-pays, deductibles, and out-of-pocket estimates as per hospital policies. Provide clear estimates for self-pay patients when federally mandated and process payments efficiently. Documentation and Record Keeping: Obtain appropriate signatures, copy and/or scan all identification and healthcare coverage presented, and document reasons if this information is not attainable. Maintain accurate and confidential patient records, ensuring compliance with hospital policies and legal requirements. Registration of Squad Arrivals: Efficiently and accurately complete the intake and registration process for all patients arriving by ambulance or other emergency transport, ensuring timely documentation and coordination with medical staff for immediate care. Compliance and Quality Assurance: Obtain and manage appropriate forms to maintain Joint Commission compliance. Adhere to Front End Collections Policies and be knowledgeable about all insurance companies' policies and criteria related to referral and preauthorization processes. Patient Communication: Communicate effectively both orally and in writing with patients, physicians, hospital-based personnel, and other customers. Provide out-of-pocket estimates for self-pay patients when federally mandated. Patient Interaction: Oversee the waiting area to ensure a positive patient experience, assisting patients experiencing long wait times and addressing any concerns. Coordination with Medical Staff: Collaborate with physicians, nurses, and other healthcare professionals to facilitate a smooth patient flow through the emergency department, ensuring timely and accurate processing of admissions. Crisis Management: Handle high-pressure situations with composure, providing support and assistance to patients and families during emergencies or stressful situations. Problem Resolution: Address and resolve patient inquiries, complaints, or issues promptly and effectively, ensuring a positive patient experience. Cross-Training and Flexibility: Be able to cross-train in other registration positions and meet the requirements of a registrar's job description. Work with leaders and other departments to make improvements to patient care and the health system. New Hire Training: Provide training and guidance to new hires on registration procedures, departmental policies, and system usage, ensuring they acquire the necessary skills and knowledge to perform their duties effectively and integrate smoothly into the team. Emergency Preparedness: Be prepared to respond to various emergency situations, including coordinating with other departments and adjusting procedures as necessary to support patient care and safety. Compliance Knowledge: Familiarity with HIPAA regulations and other privacy and confidentiality guidelines Patient Privacy and Confidentiality: Ensure all patient information is handled with the highest level of confidentiality and complies with HIPAA regulations and hospital privacy policies. Emergency Protocols: Follow established emergency protocols and procedures, including assisting with disaster drills and real emergencies as needed. Data Integrity and Security: Monitor and maintain the accuracy and security of patient data in the electronic health record (EHR) system, including regular audits to ensure data integrity. Patient and Family Education: Provide clear explanations to patients and families about the registration process, what to expect during their visit, and any follow-up actions required. Cultural Competency: Demonstrate cultural sensitivity and competency when interacting with patients from diverse backgrounds, ensuring respectful and inclusive communication. Training and Development: Participate in ongoing training and professional development opportunities to stay current with best practices, system updates, and regulatory changes. Technology Utilization: Utilize various technologies and tools effectively, including patient management systems, communication devices, and diagnostic equipment. Quality Improvement Initiatives: Engage in quality improvement initiatives and contribute to efforts aimed at enhancing patient satisfaction, operational efficiency, and overall department performance. Patient Admission Processing: Accurately process admissions for patients either as direct admits or emergency department (ED) admissions. Ensure all necessary documentation is completed, including IMM (Important Message from Medicare) or MOON (Medicare Outpatient Observation Notice) forms if required, and communicate this information to the appropriate medical and administrative staff for a seamless transition to care. VA Authorization Initialing: Verify and initial Veterans Affairs (VA) authorizations as required, ensuring all necessary approvals are obtained and documented before proceeding with patient admission or care, and communicate authorization details to relevant departments. Discharge Instructions: Assist with providing patients with discharge instructions and ensure that they understand follow-up care and any necessary referrals or appointments. Support for Patient Navigation: Offer support to patients and their families in navigating the healthcare system, including assisting with the scheduling of follow-up appointments and connecting with social services if needed. Feedback and Reporting: Collect and document patient feedback, including suggestions and complaints, and report issues to the appropriate department or personnel to address and improve service quality. Adherence to Safety Protocols: Ensure adherence to safety protocols and infection control practices, including the use of personal protective equipment (PPE) and proper sanitization procedures. Phone Call Management: Answer phone calls from nursing units promptly and professionally, providing necessary information or assistance as needed. Ensure effective communication and coordination with nursing staff to address their needs and support patient care DCH Standards: Maintains performance, patient and employee satisfaction and financial standards as outlined in the performance evaluation. Performs compliance requirements as outlined in the Employee Handbook Must adhere to the DCH Mission, Vision, and Values including creating positive relationships with patients/families, coworkers, colleagues and with self. Performs essential job functions in a manner that ensures the safety of patients, visitors and employees. Identifies and reduces unsafe practices that may result in harm to patients, visitors and employees. Recognizes and takes appropriate action to reduce risks and hazards to promote safety for patients, visitors and employees. Requires use of electronic mail, time and attendance software, learning management software and intranet. Must adhere to all DCH Health System policies and procedures. All other duties as assigned. Qualifications Required: High School Diploma or GED Preferred: 1-2 years of experience in a healthcare setting is preferred Experience in a customer-facing role, demonstrating strong interpersonal and communication skills Certification from a recognized professional organization may be preferred: Certified Healthcare Access Associate (CHAA) Certified Revenue Cycle Specialist (CRCR) Other Skills Preferred: Communication Skills: Excellent verbal and written communication skills to interact effectively with patients, families, and healthcare professionals. Technical Proficiency: Proficient with electronic health record (EHR) systems and other healthcare software; familiarity with medical terminology is a plus. Attention to Detail: High level of accuracy in data entry and handling patient information. Organizational Skills: Strong ability to manage multiple tasks efficiently and handle high-pressure situations. Problem-Solving Skills: Ability to address and resolve patient concerns and issues effectively. Knowledge of Insurance Processes: Understanding of insurance verification Must be able to read, write legibly, speak, and comprehend English. WORKING CONDITIONS Work Context Empathy and Compassion: Ability to provide supportive and empathetic care to our patients. Professionalism: Maintain a high standard of professionalism and ethical behavior. Flexibility: Adaptability to changing situations and schedules, including the ability to work weekends, holidays, and varying shifts if required. Cultural Competency: Sensitivity to diverse backgrounds and the ability to communicate respectfully with patients from various cultural and socio-economic backgrounds Physical Factors Ability: Must possess manual dexterity and fine motor skills. Requirements: Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time Must be able to perform the duties with or without reasonable accommodation. Hearing and vision must be normal or corrected to within normal range. Physical presence onsite is essential.

Provides care to patients under the supervision of a physical or occupational therapist Responsibilities Review relevant clinical data. Collaborates and coordinates patients care plans with patient/family and other care providers. Perform therapeutic procedures for clients as outlined in patient's plan of care. Participates in patient/family teaching. Maintain clinical and professional competency. Completes all documentation requirements in the established time frame. Communicates to therapist as needed related to patient needs/goals. Attends in service programs and departmental or hospital meetings. Shares experience by mentoring students, new employees, volunteers and presenting in services. Maintains involvement in department and hospital activities. Provides feedback to the Manager. Assist in departmental planning, staff training, performance improvement, and clinical service development. Assist with departmental productivity by fulfilling individual work responsibilities and reporting significant variances in patient volume that may require manager adjustments to staffing. DCH Standards: Maintains performance, patient and employee satisfaction and financial standards as outlined in the performance evaluation. Performs compliance requirements as outlined in the Employee Handbook Must adhere to the DCH Behavioral Standards including creating positive relationships with patients/families, coworkers, colleagues and with self. Requires use of electronic mail, time and attendance software, learning management software and intranet. Must adhere to all DCH Health System policies and procedures. All other duties as assigned. Qualifications Current Alabama PTA/OTA licensure. Maintain active status with license in good standing with licensing agency. Must be able to read, write legibly, speak and comprehend English. Working Conditions: WORK CONTEXT Must be able to analyze patient data to determine patient needs or treatment goals Must be able to enter patient or treatment data into computers Must be able to collaborate with others to plan or provide treatment Must have normal vision and hearing or correctable to normal Must be careful about detail and thorough in completing work tasks. Must be reliable, responsible, dependable, and fulfilling obligations. Must be pleasant with others on the job and display good nature, cooperative attitude. Must be able to tolerate prolonged periods of sitting and/or standing Must be able to exert almost continual physical effort such as pushing, pulling, bending, climbing, lifting, and walking. Exposure to human bodily fluids, disease, infection and hazardous materials may occur. Common protective or safety equipment may be required in job task. PHYSICAL FACTORS Physical activities include: Talking, hearing, bending, twisting, walking, running, kneeling, crouching, stooping, crawling, climbing, balancing, reaching, pushing, pulling, lifting, grasping, repetitive motion, standing, and/or using hands to handle, control, or feel objects, tools or controls. Requirements: PT/OT Heavy work. Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Must be able to perform the duties with or without reasonable accommodation. Hearing and vision must be normal or corrected to within normal range. Physical presence onsite is essential.

The Release of Information Specialist must at all times safeguard and protect the patient's rights to privacy by ensuring that only authorized individuals have access to the patient's medical information. Ensure authenticity of patient signature prior to release of information. Responsible for ensuring that all releases of information are in compliance with the request and authorization, in accordance with established policies and procedures and HIPAA statutes. Requires skills that include a thorough working knowledge for the retrieval of documents from various systems including Meditech, Chartmaxx, Papervision, microfiche and paper charts. Requires commitment to maintaining a professional health care office environment on a day-to-day basis, working with confidential and personal health information in a conscientious manner and providing patients and other requestors with the superior level of service. This position engages in direct patient and customer service and must perform duties and conduct interpersonal relationships in a manner designed to project a positive image of the department and the DCH Healthcare System. Requires the ability to work with team leader, supervisor, manager and other members of the department to promote a harmonious work environment. Responsibilities Greet the patients or customers in a professional, friendly, and courteous manner, answer questions, and provide general information. Answers phones, retrieve messages, and communicate to appropriate persons or processes requests as related to continued health care and release of information in a timely manner. Prioritize release of information requests, retrieves medical records from active, inactive and/or interdepartmental locations. Electronically tracks and delivers records in accordance with established procedures. Handles all requests and inquiries for protected health information whether received via mail, fax, phone or in-person. Promotes quality improvement, staff and patient safety, and cultural diversity through department operations and by personal performance. Assures the authenticity of patient signature and ensures the requesting party has a legal right to request a patient's medical information. Runs appropriate Chartmaxx and Meditech reports as related to release of information. Processes request for patient portal access in accordance with the established procedures. Applies the detailed provisions of specific laws and regulations for release of information. Generates invoices, letters, and release of information acknowledgements through Chartmaxx and/or Meditech. Prepares documents for release of information by selecting the appropriate documents from the medical record and preparing them for electronic mailing, copying and/or faxing. Retrieves and completes the online record wizard requests during business and weekend hours. Retrieves and prepares medical records for transfer to other health care facilities. Requires skills that include a thorough working knowledge of Chartmaxx and Meditech Expanse, papervison, microfilm and paper charts as to process requests for release of information. Assists with posting of revenue and accountability for reimbursement. Verification of daily deposits to Business office. Process disability, EFR(Quadax) accounts (Northport and Regional Campus), Commercial Insurance, and Veterans Affairs. Support various vital statistic functions to ensure the timely completion of birth and death certificates. Responds to requests for medical information from attorneys, subpoenas, court orders, Risk Management, and legal counsel. Assists with legal proceeding in carrying out duties to process subpoenas and court orders DykenPro, AQAF, CMS, Medicare, and Medicaid. Assists medical staff in preparation for depositions. Consistently meets or exceeds departmental deadline standards and work/project completion (i.e. individual productivity, meeting established deadlines) at 97% to meet the standard. Demonstrates a commitment to the provision of high quality service and contributes to quality outcomes (i.e. accuracy rates, documentation, quality improvements) at 97% to meet the standard. DCH Standards: Maintains performance, patient and employee satisfaction and financial standards as outlined in the performance evaluation. Performs compliance requirements as outlined in the Employee Handbook. Must adhere to the DCH Behavioral Standards including creating positive relationships with patients/families, coworkers, colleagues and with self. Requires use of electronic mail, time and attendance software, learning management software and intranet. Must adhere to all DCH Health System policies and procedures. All other duties as assigned. Qualifications High school diploma or GED required. Minimum of one year of experience in a Medical Record Department preferred. Possess knowledge of the workflow in a Medical Records Department preferred. Must have strong personal computer skills and a high level of experience with operation of equipment such as printers, computers, and fax machines. Exhibits interpersonal skills and abilities to deal effectively with all levels of staff. Must be detailed oriented, self-motivated and have the ability to stay focused on tasks for extended periods of time. Knowledge and experience in release of information legal issues of Healthcare to State and Federal laws preferred. Must be able to read, write legibly, speak and comprehend English. WORK CONTEXT Requires ability to work 8 hours quietly at a computer screen and keyboard/mouse. Requires ability to withstand pressures of constant deadlines, audits, educational demands and changing healthcare environment. Must be able to adapt to changes in work area as assigned. Physical presence onsite is essential. Displays a willingness to take on responsibilities and challenges. Must have the ability to accept criticism and dealing calmly and effectively with high stress situations. PHYSICAL FACTORS This job involves standing, walking, sitting, stooping, pushing, pulling, and crouching. The job is considered light work. Ability to lift up to 30 pounds occasionally and 10 pounds frequently and/or negligible amount of force constantly to move objects frequently. Hearing and vision must be normal or corrected to within normal range. Must have good dexterity and should be able to reach and extend arms in any direction. Must be able to perform the duties with or without reasonable accommodation. Physical presence onsite is essential.