Dci Donor Services, Inc. jobs in Nashville, TN - 49 jobs
Director of Quality Improvement
DCI Donor Services 3.6
DCI Donor Services job in Nashville, TN
Job Description
DCI Donor Services (DCIDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at DCIDS is to save lives through organ donation and we want professionals on our team that will embrace this important work!! We are seeking Director of Quality Improvement. The Director of Quality Improvement will direct the development, implementation, and monitoring of quality systems and improvement as it relates to regulatory compliance, departmental and organizational strategic goals, internal and external audits, processes, and performance improvement. This position will ensure the collection, completion, maintenance, analysis, and integrity of organ donor medical records and data collection. This position can be located in Sacramento, CA, Nashville, TN or Albuquerque, NM.
COMPANY OVERVIEW AND MISSION
For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities.
DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank.
Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor's gift and share the importance of the gift of life.
We are committed to diversity, equity, and inclusion. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking.
Key responsibilities this position will perform include:
Responsible for day-to-day oversight of quality and compliance for OPO organ operations across DCIDS quality program systems supporting DCIDS, Tissue Bank and Eye Bank.
Collaborates with the Managers of Performance Improvement and Business Intelligence to identify and address opportunities for improvement throughout quality, compliance and program operations.
Ensure organizational focus on achieving and maintaining compliance with all regulatory standards and industry driven accreditations.
Stays current with the standards and regulations that relate to OPO operations including FDA, UNOS, AATB, and DCIDS policies and procedures. Assists with maintaining current licensing, registration, and accreditation with agencies.
Responsible for driving growth and success as it relates to quality compliance, systems, and improvement in coordination with DCIDS strategic initiatives.
Collaborates with the CAO, Director of Performance Excellence and DCIDS leaders to facilitate regulatory, accreditation, and processor inspections.
Supports the Performance Excellence team in analyzing organizational data and analytics, identifying trends, and recommending performance improvement initiatives based on established PI processes.
Works with the CAO and Director of Performance Excellence to direct and maintain implementation of the DCIDS QAPI program.
Ensures accurate medical records and data elements in compliance with applicable regulations and standards as well as DCIDS policies and procedures.
Assists DCIDS leadership in the development and review of policies and procedures for all aspects of the organization's operations to include data collection and regulatory compliance.
Aligns with DCIDS leaders and educators to ensure employee training documentation processes are consistent and in compliance with regulatory, accreditation, and DCIDS policies and procedures.
Works with multidisciplinary DCIDS teams to develop tracking metrics to evaluate the success and completion of goals. Evaluates trends in performance to determine process improvements.
Acts as liaison between DCIDS Quality Assurance, Tissue Bank, Tissue Recovery, Ocular Recovery, other Affiliated Tissue Processors and Medical Directors on compliance initiatives as needed.
Assists with investigation of deviations and non-conformances including adverse reaction reports. Conducts Root Cause Analysis. Completes and oversees effective corrective and preventative action plans.
Acts as a role model for the DCIDS and the DCIDS Quality Departments by supporting, reinforcing, and exhibiting behaviors consistent with the DCIDS core values; selfless, hardworking, passionate, and dependable.
Performs other related duties as assigned.
The ideal candidate will have:
Bachelor's degree or equivalent in a health-related field, or appropriate OPO experience in quality system management and medical records.
Minimum 5+ years of experience with quality management system and CMS/FDA/OPTN regulatory compliance.
Must have 5-7 years of experience managing employees
CQIA or equivalent, CPTC, CTBS preferred.
As a condition of employment, you must be able to obtain Hospital Badge and EMR access from all of the DCI Donor Services Hospital Partners.
Valid Driver's License with ability to meet MVR underwriting requirements.
Strong knowledge of Microsoft Office applications (Outlook, Word, Excel, Visio, PowerPoint, etc.) Working knowledge of computers and basic data entry skills required.
Excellent written and verbal communication skills, skilled at multi-tasking, strong attention to details and ability to meet deadlines.
We offer a competitive compensation package including:
Up to 184 hours of PTO your first year
Up to 72 hours of Sick Time your first year
Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage
403(b) plan with matching contribution
Company provided term life, AD&D, and long-term disability insurance
Wellness Program
Supplemental insurance benefits such as accident coverage and short-term disability
Discounts on home/auto/renter/pet insurance
Cell phone discounts through Verizon
**New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.**
You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position.
DCIDS is an EOE/AA employer - M/F/Vet/Disability.
$98k-122k yearly est. 27d ago
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Donor / Medical Records Manager
DCI Donor Services 3.6
DCI Donor Services job in Nashville, TN
Job Description
Summary of Function: The Donor Records Manager oversees the quality assurance (QA) review of cadaveric and birth tissue donor eligibility charts, ensuring that donor records are complete, accurate, and compliant with internal and external standards. This role is responsible for managing corrections, maintaining efficient workflows, and fostering collaboration with partner agencies. The position includes supervising and evaluating staff performance, managing communications with medical directors, and supporting strategic initiatives. The Donor Records Manager also leads process improvement efforts using data-driven methods to enhance overall quality and compliance.
MAJOR DUTIES AND RESPONSIBILITIES
Manage of donor eligibility and donor record review team, identifying and addressing deficiencies, and ensuring timely completion of corrections.
Oversee the review and completion of partner agency pending lists, ensuring timely communication on aged donor records and key performance metrics.
Oversee chart disposition and ensure monthly chart metrics and goals by staff.
Collaborate effectively with external agencies, maintaining strong communication regarding pending records and compliance.
Exercise sound judgment and decision-making to provide quality solutions aligned with DCI Donor Services' mission.
Provide daily supervision of QA/QC staff, including training, accountability, scheduling, and performance evaluations.
Ensure staff understand their job responsibilities and address any performance gaps through feedback, coaching, and disciplinary action when necessary. Promote employee growth through mentoring and formalizing plans when appropriate.
Recruit, hire, and train personnel to maintain high-quality team performance.
Facilitate timely communication with medical directors, ensuring records are reviewed for eligibility determination and seeking guidance on medical issues as needed.
Acts as liaison between DCIDS Quality Assurance, Tissue Bank, Tissue Recovery, Ocular Recovery, other Affiliated Tissue Processors and Medical Directors on compliance initiatives.
Build and maintain positive professional relationships with internal and external stakeholders.
Uphold confidentiality of patient, donor, and company information.
Assist in developing and maintaining the department's strategic plan, including setting key performance indicators (KPIs) and metrics for both the team and department.
Attend industry workshops and meetings to stay current with quality, regulatory, and industry standards relevant to tissue and birth tissue recovery operations.
Analyze cross-departmental data to identify trends and patterns, collaborating to improve processes and ensure regulatory compliance.
Apply the PDSA (Plan-Do-Study-Act) model to support consistent and effective process improvement initiatives.
Lead investigations into deviations and occurrence reports, conducting root cause analysis and ensuring proper documentation and communication with stakeholders.
Perform other related duties as assigned.
Qualifications:
Education: Bachelor's degree in a health-related field or equivalent experience in quality system management within an OPO (Organ Procurement Organization) or medical records management.
Experience: Minimum of 5 years with medical records and 2 years leading staff.
Licenses/Certifications: CQIA (Certified Quality Improvement Associate) or equivalent; CPTC (Certified Procurement Transplant Coordinator), CTBS (Certified Tissue Bank Specialist), or CEBT (Certified Eye Bank Technician) preferred.
Skills: Proficiency in Microsoft Office (Word, PowerPoint, Excel). Strong communication, decision-making, and leadership skills.
$53k-76k yearly est. 21d ago
On-Site Medical Call-Center Specialist
Dci Donor Services 3.6
Dci Donor Services job in Nashville, TN
DCI Donor Services (DCIDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at DCIDS is to save lives through organ and tissue donation, and we want professionals on our team that will embrace this important work!! We are specifically wanting people to join our team as a Donor Specialist with expertise in communicating during difficult situations and building relationships with families. This position will serve as part of a team of passionate and driven individuals responsible for coordinating the gift of health and life through donation. Strong interpersonal skills and the ability to communicate effectively in both oral and written formats are a must. The Donor Specialist is responsible offering the gift of donation to potential donor families.
COMPANY OVERVIEW AND MISSION
For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities.
DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank.
Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor's gift and share the importance of the gift of life.
With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking.
*This is not a fully remote position. This position is located in Nashville, TN.
This position will be assigned on a rotating 12-hour schedule assigned to the night shift (6:00pm - 6:00am). This position will require training during day shift.
Key responsibilities this position will perform include:
Effectively captures medical information accurately and completely into donor management software.
Facilitates the donation process through coordination and communication with donor families and medical personnel.
Supports families of potential donors and communicates the opportunity for the gift of donation to families who have recently lost a loved one using empathy and care.
Performs other related duties as assigned.
The ideal candidate will have:
A minimum of a two-year degree in a health-related field, nursing or paramedic/EMT certification
1+ years in a health-care related position including use of medical terminology.
CTBS, RN, or LPN desired.
Working knowledge of computers and Microsoft Office applications.
Ability to exercise independent judgement and multitask.
Exceptional teamwork, communication, and conflict management skills.
Demonstrated excellence in intrapersonal skills along with strong attention to detail and organizational skills.
We offer a competitive compensation package including:
Up to 184 hours of PTO your first year
Up to 72 hours of Sick Time your first year
Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage
403(b) plan with matching contribution
Company provided term life, AD&D, and long-term disability insurance
Wellness Program
Supplemental insurance benefits such as accident coverage and short-term disability
Discounts on home/auto/renter/pet insurance
Cell phone discounts through Verizon
**New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.**
You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 48 hours from submission of your application to be considered for the position.
DCIDS is an EOE/AA employer - M/F/Vet/Disability.
$29k-35k yearly est. Auto-Apply 52d ago
Labeling Associate
DCI Donor Services 3.6
DCI Donor Services job in Nashville, TN
Job DescriptionDCI Donor Services (DCIDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at DCIDS is to save lives through organ and tissue donation, and we want professionals on our team that will embrace this important work!! We are looking for a detailed Labeling Associate that will be responsible for working in tandem with the Quality Control team to verify all processed human tissue grafts before being provided to medical facilities. Someone with expertise in Quality Control or previously working as a Quality Technician would be an excellent addition to the team!
COMPANY OVERVIEW AND MISSION
For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities.
DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank.
Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor's gift and share the importance of the gift of life.
With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking.
*The required shift for this position is Tuesday-Friday, 6:30 AM-4:00 PM.
Key responsibilities this position will perform include:
Reviews processed human tissue grafts for accuracy. Ensures proper customer labeling is prepared and performs final quality check.
Ensures all paperwork, data entry, labeling, and inspection of human tissue grafts are completed accurately.
Perform other related duties as assigned.
The ideal candidate will have:
Two years of experience in Quality Assurance or related field preferred
Working knowledge of computers and basic data entry skills required.
High School diploma or equivalent required.
We offer a competitive compensation package including:
Up to 184 hours of PTO your first year
Up to 72 hours of Sick Time your first year
Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage
403(b) plan with matching contribution
Company provided term life, AD&D, and long-term disability insurance
Wellness Program
Supplemental insurance benefits such as accident coverage and short-term disability
Discounts on home/auto/renter/pet insurance
Cell phone discounts through Verizon
**New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.**
You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 48 hours from submission of your application to be considered for the position.
DCIDS is an EOE/AA employer - M/F/Vet/Disability.
$24k-36k yearly est. 19d ago
Processing Support Technician
DCI Donor Services 3.6
DCI Donor Services job in Nashville, TN
Job Description
DCI Donor Services (DCIDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at DCIDS is to save lives through organ and tissue donation, and we want professionals on our team that will embrace this important work!! We want people with expertise working in a highly regulated environment, aseptic technique, and attention to detail. The Processing Support Technician will operate as part of a team within a sterile environment working with donated human tissue. The Processing Support Technician is responsible for the production, preservation, and storage of allografts which are implanted in a multitude of surgical applications. There are lots of opportunities for quick advancement through our established career progression system! Additional compensation added for 2nd, 3rd, and weekend shifts provided!!
COMPANY OVERVIEW AND MISSION
For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities.
DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank.
Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor's gift and share the importance of the gift of life.
With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking.
Key responsibilities this position will perform include:
Provides support to Processing Technicians in a cleanroom environment. Maintains a clean and microbe free cleanroom area by cleaning and disinfecting surfaces and equipment.
Safely handles chemical reagents and biohazardous waste according to standard operating procedures, applicable AATB standards and FDA regulations.
Operating equipment used for obtaining particle counts within a cleanroom environment.
Properly handle chemical reagents, and biohazardous materials/blood borne pathogens according to proper standards and regulations.
Read and comprehend detailed procedures, and accurately document information in quality records.
Must be able to stand for long periods of time, lift up to 50 lbs., wear personal protective equipment, and routinely clean/disinfect clean room areas.
Perform other related duties as assigned.
The Processing Support Technician will be required to complete an extensive training program.
The base pay for this position is $18.50/hour. Additional incentives are available for working night or weekend shift.
The ideal candidate will have:
High school diploma or equivalent required.
Working knowledge of computers and Microsoft Office applications to include Word, PowerPoint and Excel required.
2 years of tissue banking, tissue recovery, manufacturing, surgical technician, or other closely related experience preferred.
We offer a competitive compensation package including:
Up to 184 hours of PTO your first year
Up to 72 hours of Sick Time your first year
Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage
403(b) plan with matching contribution
Company provided term life, AD&D, and long-term disability insurance
Wellness Program
Supplemental insurance benefits such as accident coverage and short-term disability
Discounts on home/auto/renter/pet insurance
Cell phone discounts through Verizon
**New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.**
You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 48 hours from submission of your application to be considered for the position.
DCIDS is an EOE/AA employer - M/F/Vet/Disability.
$18.5 hourly 14d ago
Ocular Processing Coordinator
DCI Donor Services 3.6
DCI Donor Services job in Nashville, TN
Job DescriptionSierra Donor Services Eye Bank (SDSEB) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at SDSEB is to save lives through organ and tissue donation, and we want professionals on our team that will embrace this important work!! We are seeking candidates who have previously worked within a clean room environment, are comfortable with aseptic technique, and have an eye for detail. This position will focus upon processing and distributing ocular tissue.
COMPANY OVERVIEW AND MISSION
Sierra Donor Services Eye Bank is based out of Sacramento, California and is a member of the DCI Donor Services family. Employees are located in California, Tennessee, and Nevada.
For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities.
DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank.
Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor's gift and share the importance of the gift of life.
With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking.
Key responsibilities this position will perform include:
Assists with aseptic tissue and autologous serum eye drops (ASED) processing procedures in a clean room environment, room preparation, opening sterile supplies, and documenting information into database and appropriate logs.
Coordinates of phlebotomy services and distribution of processed tissue gifts.
Safely handles biohazardous human tissues and blood specimens and assists with disposal and required documentation.
Performs inventory management through restocking, assessing par levels, and purchases supplies as needed.
Performs other duties as assigned.
The ideal candidate will have:
High school diploma or equivalent required
Working knowledge of computers and Microsoft Office applications to include Word and PowerPoint is required
1+ year laboratory/clinical experience required
We offer a competitive compensation package including:
Up to 184 hours of PTO your first year
Up to 72 hours of Sick Time your first year
Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage
403(b) plan with matching contribution
Company provided term life, AD&D, and long-term disability insurance
Wellness Program
Supplemental insurance benefits such as accident coverage and short-term disability
Discounts on home/auto/renter/pet insurance
Cell phone discounts through Verizon
**New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.**
You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 48 hours from submission of your application to be considered for the position.
DCIDS is an EOE/AA employer - M/F/Vet/Disability.
$32k-45k yearly est. 6d ago
Hospital Development Coordinator - Nashville
Dci Donor Services, Inc. 3.6
Dci Donor Services, Inc. job in Nashville, TN
Join us at our Recruitment Mixer on January 20th! Make a reservation on our "Work with Us" tab.
Tennessee Donor Services (TDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at TDS is to save lives through organ donation and we want professionals on our team that will embrace this important work!! Tennessee Donor Services is seeking a Hospital Development Coordinator to join our team in Nashville. This position will be responsible for cultivating relationships with hospitals and healthcare professionals in order to promote organ donation and strengthen the partnership between our organization and hospital partners. If you have expertise in healthcare, sales/marketing, public relations, or have experience as a pharmaceutical representative, this may be an ideal position for you to help save and improve lives!
COMPANY OVERVIEW AND MISSION
Tennessee Donor Services is a designated organ procurement organization (OPO) within the state of Tennessee - and is a member of the DCI Donor Services family.
For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities.
DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank.
Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor's gift and share the importance of the gift of life.
With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking.
Key responsibilities this position will perform include:
Develops and implements strategic plans for hospitals to maximize organ/tissue donation potential.
Engages with physicians, nurses, and coroner/medical examiner staff to facilitate organ/tissue donation and champions process improvement initiatives.
Serves as a liaison to hospital staff during the donation process, ensuring effective communication between the hospital, the donor's family, and the organization.
Develops and presents regular education to hospital staff on the benefits of and process for organ/tissue donation.
Conducts data analysis and marketing initiatives to maximize potential in an effort to save and improve more lives.
Documents all interactions with medical facilities.
Performs other duties as assigned.
The ideal candidate will have:
A bachelor's degree in healthcare administration, public health, or related field.
2 years marketing experience, preferably within the medical or donation industry and/or related experience required.
Understanding of the healthcare system and hospital operations.
CPTC preferred.
Working knowledge of computers and Microsoft Office applications.
Valid Driver's license with ability to pass MVR underwriting requirements.
We offer a competitive compensation package including:
Up to 184 hours of PTO your first year
Up to 72 hours of Sick Time your first year
Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage
403(b) plan with matching contribution
Company provided term life, AD&D, and long-term disability insurance
Wellness Program
Supplemental insurance benefits such as accident coverage and short-term disability
Discounts on home/auto/renter/pet insurance
Cell phone discounts through Verizon
Monthly phone stipend
**New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.**
You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position.
DCIDS is an EOE/AA employer - M/F/Vet/Disability.
$42k-59k yearly est. Auto-Apply 4d ago
Corporate Counsel
Dci Donor Services 3.6
Dci Donor Services job in Nashville, TN
The Corporate Counsel will provide guidance to DCI Donor Services, Inc. (“DCIDS”), of which DCI is sole member; working with DCIDS and DCI company executives, as well as operations, regulatory and clinical personnel in the DCIDS corporate office and its three organ procurement organization sites, tissue bank and eye bank divisions.
DCIDS is a 501(c)(3) nonprofit organization committed to saving and improving lives through organ, eye and tissue donation.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Advise DCIDS leadership and the DCIDS Board of Directors, and report to them as needed in legal-related matters
Advise and provide oversight on compliance-related matters at the federal, state and accreditation/certification organization levels to ensure DCIDS remains aligned with various requirements and expectations
Handle contracts and other legal documents
Research and guidance on complex regulatory issues
Handle transactional projects
Interact with a wide range of legal and business persons
All in furtherance of DCIDS's mission goals.
Competencies:
Leadership skills/expectations include:
Inspires trust and respect
Collegial, possesses mature interpersonal skills and is able to quickly adapt to changing demands
Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness
Demonstrates initiative; demonstrates flexibility and reliability
Thrives in a team environment while able to work independently when necessary
Produces authoritative, comprehensive legal results.
Microsoft office proficient
Compliance with DCIDS/DCI programs: Corporate Counsel will be accountable for adhering to the DCIDS and DCI Standards of Conduct. All employees are required to promptly report all known or suspected compliance-related violation or concerns.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Applicant should reside in the metropolitan Nashville, Tennessee area or be willing to relocate to the area upon hire. Applicant will be expected to perform at least some or their duties in-office, with any hybrid work subject to prior review and approval and subject to change.
Education and/or Experience:
Licensed attorney holding a J.D. or equivalent degree from a recognized law school.
Tennessee licensure highly preferred, but other exceptional candidates holding out-of-state license considered upon condition of obtaining Tennessee licensure.
3+ years of transactional legal experience, preferably in healthcare law with knowledge in organ procurement organizations highly preferred.
Experience in health care law as well as general corporate and business law is preferred.
Experience in compliance programs and expectations thereof in a healthcare environment is advantageous.
Language Skills:
Ability to read, analyze, and interpret legal documents.
Ability to respond to common inquiries or complaints from regulatory agencies and members of the business community
Ability to effectively present information to top management, public groups, and/or boards of directors
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use:
Hands to finger, handle, or feel and reach with hands and arms
Frequently required to stand; walk and sit.
Occasionally required to climb or balance; stoop, kneel, crouch, or crawl; talk or hear and taste or smell
Must regularly lift and /or move up to 10 pounds and occasionally lift and/or move up to 25 pounds
Specific vision abilities required by this job include close vision, peripheral vision and depth perception
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions; and risk of electrical shock. The noise level in the work environment is usually moderate.
PRIVACY/HIPAA:
Employees are expected to ensure the confidentiality, integrity, and availability of paper and electronic DCIDS/DCI creates, receives, transmits, and maintains in accordance with company policies and applicable law. This is accomplished by following DCIDS and DCI privacy policies and procedures, including HIPAA requirements where applicable.
Work Hours:
We reserve the right to alter your work hours and work location in order to accommodate business needs.
Bloodborne Pathogens:
Since this is a healthcare environment, there is a possibility of exposure to infectious/contagious diseases, hazardous chemicals and materials, needle sticks, and exposure to blood and body fluids. Further information regarding this position's specific work exposure category will be provided during orientation. This position is classified as Category III.
The above statements are intended to describe the general nature and level of work performed by an individual assigned to this job classification. They are not construed to be an exhaustive list of all job duties performed by an individual so classified.
DCI is an Equal Opportunity Employer/AA/Disabled/Veteran Protected
VEVRAA Federal Contractor
$112k-160k yearly est. Auto-Apply 60d+ ago
Birth Tissue Coordinator
Dci Donor Services 3.6
Dci Donor Services job in Nashville, TN
Tennessee Donor Services (TDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at TDS is to save lives through organ and tissue donation, and we want professionals on our team that will embrace this important work!! The Birth Tissue Coordinator will obtain authorization from a new mother (after cesarean delivery) to recover donated placenta. Primary work environment is in the hospital setting in middle Tennessee and throughout Tennessee hospitals. Strong interpersonal skills and the ability to communicate effectively in both oral and written formats are a must. While a nursing license is not required to perform in this role, this is an excellent opportunity for an LPN or CNA!
COMPANY OVERVIEW AND MISSION
Tennessee Donor Services is part of the DCI Donor Services family. For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities.
DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank.
Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor's gift and share the importance of the gift of life.
WHAT IS BIRTH TISSUE DONATION?
Did you know your baby's birth tissue could be used to benefit someone else? Often, the birth tissue is discarded along with medical waste. But with your donation, this same birth tissue can help dozens of others. Placenta donation, or birth tissue recovery, is a program of Tennessee Donor Services that utilizes the birth tissue's remarkable ability to heal. After the baby's birth, the birth tissue's cellular components and amniotic membrane can be repurposed to create products for wound healing, scar tissue repair, and wound tissue regeneration. Birth tissue can be used for face and eye injuries, burns, oral surgeries, spine surgeries, diabetic foot ulcers, leg ulcers, bed sores, and a variety of other soft tissue healing. Learn more at **************************
Below are some of the key accountabilities this position will hold:
Corresponds with hospitals and birthing centers to coordinate onsite birth tissue recovery initiatives. Travels by car to assigned facilities to provide appropriate recovery and education support.
Initiates the donation discussion for placenta donation with new moms prior to delivery. Provides education on how the mother's new baby can be Life's Little Helper!
Coordinates birth tissue donation process by obtaining informed consent, completing the Donor Risk Assessment Interview, and determines suitability.
Acquires donated birth tissue using proper aseptic techniques and personal protective equipment.
Enters timely and accurate medical records in electronic database.
Collaborates and maintains effective communication with nurses, obstetricians, and other medical personnel.
Performs other duties as assigned
SCHEDULE: This position is generally Monday - Friday position - but may require the occasional weekend if a delivery is prescheduled.
The ideal candidate will have the following attributes:
High school diploma or equivalent required. Associate's or Bachelor's degree in related field preferred.
Two years tissue banking or related experience or surgical operating room experience.
AATB Certified Tissue Banking Specialist (CTBS) and/or EBAA Certified Eye Bank Technician (CEBT), ORT preferred.
LPN or CNA highly desired!
PHYSICAL TRAITS: Sits, stands, walks, and drives. Observes, talks, and listens. Reads, writes, communicates verbally and in writing. Lifts and carries containers, tissues, and supplies (up to 80 lbs.). Handles small and sharp instrumentation. Travels in automobiles to and from hospital and donor recovery locations.
We offer a competitive compensation package including:
Up to 176 hours of PTO your first year
Up to 72 hours of Sick Time your first year
Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage
403(b) plan with matching contribution
Company provided term life, AD&D, and long-term disability insurance
Wellness Program
Supplemental insurance benefits such as accident coverage and short-term disability
Discounts on home/auto/renter/pet insurance
Cell phone discounts through Verizon
You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 48 hours from submission of your application to be considered for the position.
DCIDS is an EOE/AA employer - M/F/Vet/Disability.
$29k-40k yearly est. Auto-Apply 15d ago
Manager, Facilities & Equip - TB
DCI Donor Services 3.6
DCI Donor Services job in Nashville, TN
Job Description
DCI Donor Services (DCIDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at DCIDS is to save lives through organ and tissue donation and we want professionals on our team that will embrace this important work!! We are currently searching for a Facility & Equipment Manager. This position will oversee the operation and maintenance of the Tissue Bank facility and associated equipment.
COMPANY OVERVIEW AND MISSION
For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities.
DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank.
Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor's gift and share the importance of the gift of life.
With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking.
Key responsibilities this position will perform include:
Develop, perform, and oversee regular inspections and maintenance of the physical infrastructure, including cleanroom HVAC, sterilization equipment, electrical systems, lighting, warehouse, temperature-controlled equipment, and office spaces.
Coordinate with internal departments and contract vendors to complete necessary repairs, routine maintenance, and identified projects.
Manage daily operations to ensure the facility is clean, safe, and functional for occupants and operations. Continuously evaluate facility for safe operation which meets all relevant meet local, state, and federal safety regulations.
Maintain a detailed inventory of all tools and equipment. Update status, document preventative maintenance and repairs in quality system to meet or exceed regulatory requirements and maintain equipment up time.
Develop and schedule routine maintenance and repair programs for machinery and equipment and sterilizable sets to prevent downtime. Continuously evaluate equipment for safe operation which meets all relevant meet local, state, and federal safety regulations.
Lead, train, and supervise a team of maintenance technicians and equipment associates. Conduct routine training and onboarding for new staff and coordinate training and certification of heavy equipment.
Coordinate and monitor the work of external contractors and service providers.
Implement and maintain emergency preparedness procedures along with internal departments and Safety personnel.
Develop and manage budgets for maintenance, repairs, and capital expenditures.
Research and recommend new equipment, replacement equipment, and safety tools to continuously improve capabilities.
Act as a role model for DCIDS by supporting, reinforcing, and exhibiting behaviors consistent with the DCIDS core values; selfless, hardworking, passionate, and dependable. Serve as a key resource to tissue bank staff.
Perform other related duties as assigned.
The ideal candidate will have:
College degree required. Undergraduate degree in Engineering or related discipline preferred.
Three years' experience in fast paced, highly regulated, manufacturing or hospital environment. Minimum one year supervising technical staff.
Certified Facility Manager (CFM), Facility Management Professional (FMP), HVAC, or related certification is a plus.
Advanced knowledge of Microsoft Office applications, building automation systems, and electronic preventative maintenance documentation systems.
Strong quantitative analytical skills.
Excellent communication skills in written and verbal format.
Excellent planning, organizational, and time management skills.
Good decision-making and negotiation skills.
Ability to build professional relationships with management, contractors and staff.
Ability to effectively lead and motivate teams.
Strong understanding of building systems, equipment, and maintenance procedures.
Capacity to quickly identify and resolve issues with facilities and equipment.
Flexibility to handle unexpected situations and changing priorities, during and outside normal work hours.
We offer a competitive compensation package including:
Up to 184 hours of PTO your first year
Up to 72 hours of Sick Time your first year
Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage
403(b) plan with matching contribution
Company provided term life, AD&D, and long-term disability insurance
Wellness Program
Supplemental insurance benefits such as accident coverage and short-term disability
Discounts on home/auto/renter/pet insurance
Cell phone discounts through Verizon
Cell phone stipend
**New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.**
You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position.
DCIDS is an EOE/AA employer - M/F/Vet/Disability.
$72k-103k yearly est. 32d ago
Human Resources Assistant
Dci Donor Services 3.6
Dci Donor Services job in Nashville, TN
DCI Donor Services (DCIDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at DCIDS is to save lives through organ donation and we want professionals on our team that will embrace this important work!! The Human Resources Assistant supports the day-to-day operations of the Human Resources department in a fast-paced, mission-driven healthcare organization. This position assists with administrative functions related to recruitment, onboarding, employee records, compliance, benefits administration, and HR communications-ensuring alignment with organizational values and federal and state regulations.
As a key support role in a regulated and highly sensitive environment, the HR Assistant must handle confidential information with discretion and contribute to the positive employee experience.
COMPANY OVERVIEW AND MISSION
For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities.
DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank.
Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor's gift and share the importance of the gift of life.
With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking.
Key responsibilities this position will perform include:
Maintain and update employee records in HRIS and personnel files in compliance with regulatory standards.
Prepare onboarding materials and coordinate orientation for new employees.
Track employee vaccination records to include, but not limited to, Tuberculosis, Hepatitis B, and COVID-19.
Support benefits enrollment and assist employees with benefit questions or issues in collaboration with benefits vendors.
Process HR-related documents, including employment verifications, status change forms, and exit paperwork.
Coordinate and document employee engagement initiatives, wellness programs, and internal communications.
Coordinate pre-screening clearance for all travel staff.
Support HR audits and surveys by gathering and submitting required data.
Assist with scheduling, correspondence, and recordkeeping for employee relations matters, training sessions, and policy rollouts.
Serve as a liaison for internal and external inquiries about HR policies and procedures.
Additional duties as assigned.
The ideal candidate will have:
Associate degree in Human Resources, Business Administration, or a related field required; Bachelor's degree preferred.
Minimum 1-2 years of administrative or HR-related experience; healthcare or nonprofit experience a plus.
Strong attention to detail and organizational skills.
Excellent interpersonal, written, and verbal communication skills.
Proficient in Microsoft Office Suite; experience with HRIS systems (e.g., ADP, Paycom, or UKG) preferred.
Ability to handle confidential and sensitive information with professionalism and discretion.
Familiarity with HR compliance requirements including FMLA, HIPAA, ADA, and EEOC regulations.
Demonstrated ability to work independently and collaboratively in a mission-centered environment.
We offer a competitive compensation package including:
Up to 184 hours of PTO your first year
Up to 72 hours of Sick Time your first year
Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage
403(b) plan with matching contribution
Company provided term life, AD&D, and long-term disability insurance
Wellness Program
Supplemental insurance benefits such as accident coverage and short-term disability
Discounts on home/auto/renter/pet insurance
Cell phone discounts through Verizon
Meal Per Diems when actively on cases
**New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.**
You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position.
DCIDS is an EOE/AA employer - M/F/Vet/Disability.
$30k-38k yearly est. Auto-Apply 60d+ ago
Float Pool - Family Care Coordinator
Dci Donor Services 3.6
Dci Donor Services job in Nashville, TN
Come work with DCIDS (New Mexico Donor Services, Sierra Donor Services, Tennessee Donor Services) without having to relocate! The Float Pool Family Care Coordinator is a full-time role that leads family donation conversations throughout our 3 Organ Procurement Organizations! This opportunity is perfect for experienced coordinators looking for travel opportunities that include DCIDS benefits! This is an exciting opportunity to be apart of a team that is passionate to end the transplant waiting list by saving and improving lives through organ and tissue donation and transplantation!
What is a Family Care Coordinator?
Family Care Coordinators (FCCs) support and educate the potential donor's next-of-kin regarding donation options. FCCs determine family dynamics and assess the family's understanding of the patient's prognosis to aid in the donation process. They work alongside other clinical team members and hospital staff to be both an advocate for donation and a resource to the donor's family.
COMPANY OVERVIEW AND MISSION
Tennessee Donor Services is a designated organ procurement organization (OPO) within the state of Tennessee - and is a member of the DCI Donor Services family.
For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities.
DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank.
Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor's gift and share the importance of the gift of life.
We are committed to diversity, equity, and inclusion. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking.
Key responsibilities this position will perform include:
Determines family dynamics and assesses the family's understanding of the patient's prognosis when appropriate to initiate the donation discussion.
Initiates the donation discussion and authorization process for potential organ and tissue donor families prior to, during and after death declaration. Provides families with the detailed information required to give legal informed authorization for anatomical donation.
Responds on site independently and/or in conjunction with assigned staff to all appropriate hospital referrals within designated time outlined per policy and procedure.
Communicates with the attending physician and other members of the healthcare team to establish rapport and ensure a collaborative planned approach for the donation discussion and authorization process.
Obtains authorization for donation per UAGA and verifies appropriate medical and legal documentation necessary.
Visually assesses donors, interpret charts, document information and communicate findings.
Collaborates with hospital and medical staff to provide potential donor families with accurate and timely information regarding the patient's current clinical course. Maintains communication with hospital staff and attending physician regarding the potential donor family's understanding of the prognosis and acts as a family advocate to the health care team as necessary.
Provides education to hospital staff regarding authorization, family care process and donation process.
Responsibilities may be affected by increased donor activity. Performs other duties as assigned.
The Family Care Coordinator will work 15 days per month - and be on call for periods of up to 24 hours.
The ideal candidate will have:
A bachelor's degree
2 - 4 years of healthcare experience with families, counseling, bereavement, and/or crisis intervention
Knowledge of medical and legal principles of authorization, donor evaluation, and management.
Exceptional teamwork, communication, and conflict management skills.
Valid Driver's license with ability to pass MVR underwriting requirements
We offer a competitive compensation package including:
Up to 184 hours of PTO your first year
Up to 72 hours of Sick Time your first year
Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage
403(b) plan with matching contribution
Company provided term life, AD&D, and long-term disability insurance
Wellness Program
Supplemental insurance benefits such as accident coverage and short-term disability
Discounts on home/auto/renter/pet insurance
Cell phone discounts through Verizon
**New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.**
You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position.
DCIDS is an EOE/AA employer - M/F/Vet/Disability.
$30k-43k yearly est. Auto-Apply 60d+ ago
Inventory Coordinator
Dci Donor Services, Inc. 3.6
Dci Donor Services, Inc. job in Nashville, TN
DCI Donor Services is looking for a dynamic and enthusiastic team member to join us to save lives! Our mission at DCI Donor Services is to save lives through organ donation and tissue donation, and we want professionals on our team that will embrace this important work! We are looking for an Inventory Coordinator that will be responsible for maintaining optimal inventory levels, ensuring materials and components are available to support production schedules, and managing purchasing activities for assigned commodities or vendors.
COMPANY OVERVIEW AND MISSION
For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities.
DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank.
Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor's gift and share the importance of the gift of life.
With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking.
Below are some of the key accountabilities this position will hold :
Monitor and maintain inventory levels to support production demands while minimizing excess and obsolete stock.
Perform regular cycle counts, reconcile discrepancies, and maintain accurate records in the ERP/MRP system.
Coordinate with production, warehouse, and quality teams to track material usage and availability.
Generate inventory reports and analyze trends to improve forecasting accuracy and inventory turnover.
Ensure proper labeling, storage, and organization of raw materials, work-in-process, and finished goods.
Issue purchase orders, confirm order acknowledgments, and follow up on delivery schedules.
Develop and maintain strong relationships with vendors to ensure quality, reliability, and cost effectiveness.
Maintain accurate supplier and inventory data in ERP/BTM systems.
Assist in developing and maintaining reorder points, lead times, and safety stock parameters.
Identify and implement process improvements to increase inventory accuracy, reduce costs, and enhance efficiency.
Support lean manufacturing and just-in-time (JIT) initiatives.
Participate in cross-functional meetings to align materials planning with production and sales forecasts.
Partners with Quality and Purchasing departments to onboard new suppliers.
Perform other duties as assigned.
T he ideal candidate will have the following attributes :
High school diploma or equivalent required.
Minimum one year purchasing and ERP experience.
Working knowledge of computers and Microsoft Office applications.
We offer a competitive compensation package including:
Up to 184 hours of PTO your first year
Up to 72 hours of Sick Time your first year
Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage
403(b) plan with matching contribution
Company provided term life, AD&D, and long-term disability insurance
Wellness Program
Supplemental insurance benefits such as accident coverage and short-term disability
Discounts on home/auto/renter/pet insurance
Cell phone discounts through Verizon
**New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.**
You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 48 hours from submission of your application to be considered for the position.
DCIDS is an EOE/AA employer - M/F/Vet/Disability.
$30k-40k yearly est. Auto-Apply 13d ago
Bridge2Life Manager
DCI Donor Services 3.6
DCI Donor Services job in Nashville, TN
Job Description
DCI Donor Services (DCIDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at DCIDS is to save lives through organ donation and we want professionals on our team that will embrace this important work!! We are currently seeking a Bridge2Life Manager. This role will monitor the day-to-day operations of the B2LC, ensure and promote compliance with quality control measures dictated by federal, state, and local regulations, and ensure operational activities are conducted within constraints established by approved policy and procedures. This role monitors and participates in the quality assurance process for reviewing donor charts. Performs services for multiple offices, designs, implements and monitors all services provided as determined by policy and procedure. Must be able to exercise independent judgment, multi-task, and have excellent interpersonal skills. Flexible scheduling based on business needs. This is an onsite role in Nashville or Knoxville.
COMPANY OVERVIEW AND MISSION
For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities.
DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank.
Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor's gift and share the importance of the gift of life.
With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking.
Key responsibilities this position will perform include:
Directs orientation, training and evaluation of new employees. Jointly responsible for staffing and development of B2L staff.
Evaluates and oversees statistical data for key performance indicators. Identify and take action to improve communication activities to facilitate donation, and report findings to B2L Director
Oversees and reviews Safety and Training Files for each of the B2LDC staff to ensure accuracy and completeness.
Monitor staff performance including but not limited to work distribution, personnel and human resource issues
Ensure the team keeps the flow of the room and maintaining a sense of urgency with calls handled, ensuring donation is maximized.
Serves as subject matter expert and resources regarding daily B2LC operations as determined by policy and procedures and industry standards.
Monitors and evaluates the effectiveness of DCIDS SOP's, policies and procedures and ensure the highest quality service and efficiency and implements new procedures and protocols as needed.
Strategize with B2LC director on the direction of the B2LC and plot strategies for staffing, processes, issues and growth within B2LC.
Reports any deviations with quality, phone systems, processes as well as unforeseen incidents that may arise to the B2LC director
Performs other related duties as assigned by B2LC director
The ideal candidate will have:
BA/BS degree in related field preferred. Medical background preferred
2+ years of experience in Tissue Banking or related field required
4+ years of experience of customer service in a high-volume setting
3+ years of direct management experience is required
CTBS license required (CTPC)
Excellent written and verbal communication skills required
Working knowledge of computers and Microsoft Office applications to include Word, PowerPoint and Excel is required.
Strong data entry and typing skills required. Knowledge of ACD systems.
We offer a competitive compensation package including:
Up to 184 hours of PTO your first year
Up to 72 hours of Sick Time your first year
Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage
403(b) plan with matching contribution
Company provided term life, AD&D, and long-term disability insurance
Wellness Program
Supplemental insurance benefits such as accident coverage and short-term disability
Discounts on home/auto/renter/pet insurance
Cell phone discounts through Verizon
Monthly phone stipend
**New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.**
You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position.
DCIDS is an EOE/AA employer - M/F/Vet/Disability.
$65k-98k yearly est. 22d ago
Trainer, Tissue Bank
DCI Donor Services 3.6
DCI Donor Services job in Nashville, TN
Job Description
DCI Donor Services (DCIDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at DCIDS is to save lives through organ and tissue donation, and we want professionals on our team that will embrace this important work!! We are looking for an experienced Tissue Processor or Trainer to join our 2nd shift as a Tissue Bank Trainer. This position will oversee the training program and conduct hands on training for Tissue Processing Technicians.
COMPANY OVERVIEW AND MISSION
For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities.
DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank.
Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor's gift and share the importance of the gift of life.
With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking.
*The required shift for this position is Monday-Thursday, 3:00 PM-1:30 AM
Key responsibilities this position will perform include:
Develops and maintains training program for Tissue Processing Technicians.
Provides hands on training to Tissue Processing Technicians.
Coordinates implementation of new and revised SOPs across multiple shifts.
Evaluates safety and efficiency of best common practices.
Presents training both in a classroom and on-the-job training environments.
Performs other duties as assigned.
The ideal candidate will have:
3 years tissue processing experience required.
Bachelor's degree in science field preferred.
CTBS preferred.
We offer a competitive compensation package including:
Up to 184 hours of PTO your first year
Up to 72 hours of Sick Time your first year
Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage
403(b) plan with matching contribution
Company provided term life, AD&D, and long-term disability insurance
Wellness Program
Supplemental insurance benefits such as accident coverage and short-term disability
Discounts on home/auto/renter/pet insurance
Cell phone discounts through Verizon
You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 48 hours from submission of your application to be considered for the position.
DCIDS is an EOE/AA employer - M/F/Vet/Disability.
$28k-40k yearly est. 11d ago
Payroll Specialist
DCI Donor Services 3.6
DCI Donor Services job in Nashville, TN
Job Description
DCI Donor Services (DCIDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at DCIDS is to save lives through organ donation and we want professionals on our team that will embrace this important work!! The Payroll Specialist is responsible for processing and managing payroll functions to ensure employees are paid accurately and on time in accordance with organizational policies and government regulations. This role supports the integrity of payroll systems, benefits deductions, tax compliance, and internal reporting.
The ideal candidate is meticulous, confidential, and thrives in a mission-driven workplace where attention to detail directly supports the success of a lifesaving organization.
COMPANY OVERVIEW AND MISSION
For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities.
DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank.
Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor's gift and share the importance of the gift of life.
With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking.
Key responsibilities this position will perform include:
Prepare and process biweekly payroll using ADP. Submits funding files to third party benefit vendors (such as retirement contributions and/or health savings accounts). Reviews time off accruals.
Review employee timecards, ensuring accuracy and appropriate approvals. Alerts managers of variances regarding meal/rest breaks.
Trains supervisors in approval of timecards and payroll submissions.
Maintain payroll records including new hires, terminations, promotions, bonuses, and changes in pay or deductions.
Ensure compliance with all federal, state, and local tax laws and wage/hour regulations (e.g., FLSA). Initiates paperwork for new state jurisdictional setup.
Manage and process garnishments, levies, benefit deductions, and retirement contributions. Processes benefit vendor payments. Coordinates audit requests.
Respond to employee inquiries regarding payroll, timekeeping, and related policies in a timely and professional manner.
Coordinate quarter-end and year-end processes including W-2s, 1095s, tax filings, and benefit reconciliations.
Collaborate with HR and Finance on audits, budget projections, and internal reports.
Reconcile payroll reports and general ledger entries as needed.
Maintain confidentiality of payroll and employee information at all times.
Additional duties as assigned.
The ideal candidate will have:
Associate's degree in Accounting, Business Administration, Finance, or related field required; Bachelor's degree preferred.
2+ years of payroll processing experience; nonprofit or healthcare experience a plus.
Strong understanding of payroll and tax compliance regulations (FLSA, IRS, state tax codes).
Proficiency in payroll software and Microsoft Excel (VLOOKUP, pivot tables).
High attention to detail and strong organizational skills.
Ability to maintain confidentiality and exercise sound judgment.
Effective written and verbal communication skills.
Familiarity with benefits administration and HR processes is a plus.
CPP (Certified Payroll Professional) certification preferred or willingness to obtain.
Demonstrated ability to work independently and collaboratively in a mission-centered environment.
We offer a competitive compensation package including:
Up to 184 hours of PTO your first year
Up to 72 hours of Sick Time your first year
Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage
403(b) plan with matching contribution
Company provided term life, AD&D, and long-term disability insurance
Wellness Program
Supplemental insurance benefits such as accident coverage and short-term disability
Discounts on home/auto/renter/pet insurance
Cell phone discounts through Verizon
Meal Per Diems when actively on cases
**New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.**
You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position.
DCIDS is an EOE/AA employer - M/F/Vet/Disability.
$33k-45k yearly est. 16d ago
External Affairs Director
Dci Donor Services 3.6
Dci Donor Services job in Nashville, TN
Tennessee Donor Services (TDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at TDS is to save lives through organ donation and we want professionals on our team that will embrace this important work!! Tennessee Donor Services is seeking an External Affairs Director to join our team! This position will increase the organization's reach and community standing through community engagement and organ/tissue donation registration awareness initiatives. The incumbent will represent the organization in an array of community events while also pursuing community and corporate partnerships. Travel will be required.
COMPANY OVERVIEW AND MISSION
For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities.
DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank.
Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor's gift and share the importance of the gift of life.
We are committed to our company overview & mission. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking.
Key responsibilities this position will perform include:
Establishes and maintains relationships with groups and organizations in the community to raise awareness of organ and tissue donation and other business development opportunities.
Expands donation awareness in collaboration with the communications strategy including advertising, public relations, digital and social media efforts and managing strategic partnerships.
Represents the company in community development activities and initiatives for the OPO's designated service area. Partners with community groups such as major hospitals/transplant centers, faith-based organizations, etc. to establish a presence in promoting donation.
Directs and oversees community relations programs that effectively describe and promote donation in an effort to save and enhance lives.
Legislatively represents and protects organization interests by working with local, state, and federal government entities. Develops key relationships with government and legislative leaders as identified. Ensures excellent working relationships with government leaders.
Monitors legislative and regulatory activities.
Partners with CEO and Corporate Officers on proposed legislative actions to determine the potential impact to donation.
Collaborates with senior leadership and the OPO community regarding the company's position on local, state, and federal regulations and collaborates with the Communications Director to convey internally and externally.
Collaborates with Communications Team on the strategic goals and vision of the organization, including public relations, legislative affairs, website, social media, and marketing collateral. Contributes to web and social media content.
Manages the Public Education Staff and oversees efficiency of donation related events to increase the number of registered donors. Serves as point of contact for community service organizations, legislative staff, community government and business leaders, DMVs, community groups, hospitals/transplant centers.
Represent the organization at community and business events which will require public speaking with poise and engagement.
Support senior leaders with talking points, background details, crisis communications and stakeholder communications.
Maintain current knowledge of the donation and transplantation industry, including national campaigns and strategies, and tracking developing trends, in order to communicate in a timely and appropriate manner with DCIDS stakeholders and the general public.
Performs other duties as assigned.
Experience fostering trusted, long-term partnerships with leaders and organizations serving Black communities preferred.
The ideal candidate will have the following attributes:
Ability to communicate internally and externally to diverse audiences, with knowledge, tact, courtesy, and superior attention to detail.
Write clearly, creatively, and persuasively to advance priorities across a variety of channels, tell stories ethically and with an equity-focused lens, and copyedit with a critical eye.
Manage, organize, prioritize, and deliver on day-to-day tasks and longer-term projects, individually and as part of a fast-paced team.
Take direction, carry out assigned tasks, and where appropriate, develop new skills and systems.
Use technologically savvy, demonstrated ability to use word processing applications, email, internet searches, database and presentation software, and social media platforms/applications.
Bachelor's degree or equivalent work experience; Masters Degree preferred.
Eight (8) years in marketing and communication - previous experience managing projects and employees required
Valid driver's license with ability to pass MVR underwriting requirements
We offer a competitive compensation package including:
Up to 184 hours of PTO your first year
Up to 72 hours of Sick Time your first year
Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage
403(b) plan with matching contribution
Company provided term life, AD&D, and long-term disability insurance
Wellness Program
Supplemental insurance benefits such as accident coverage and short-term disability
Discounts on home/auto/renter/pet insurance
Cell phone discounts through Verizon
**New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.**
You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position.
DCIDS is an EOE/AA employer - M/F/Vet/Disability.
$106k-163k yearly est. Auto-Apply 53d ago
Critical Care RN - Organ Recovery Coordinator - Nashville
Dci Donor Services, Inc. 3.6
Dci Donor Services, Inc. job in Nashville, TN
Join us at our Recruitment Mixer on January 20th! Make a reservation on our "Work with Us" tab. Tennessee Donor Services (TDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at TDS is to save lives through organ and tissue donation, and we want professionals on our team that will embrace this important work!! We want people to join our team in the role of the Organ Recovery Coordinator with previous experience as a registered nurse (RN) in an ICU or critical care setting. This position will facilitate all aspects of making organ donation happen in the Nashville area.
What is an Organ Recovery Coordinator?
Using their nursing background, Organ Recovery Coordinators (ORCs) oversee the process of procuring the gift of organ donation. In collaboration with the clinical team, ORCs assess the compatibility of organs for recipients, and expedite the surgical and technical processes to package and transfer the organs for transplant quickly and safely. They work alongside hospital personnel and surgeons to facilitate the lifesaving gift of organ transplantation.
If you want to utilize your critical care skills with a higher level of autonomy and provide a lifeline to those waiting for an organ transplant, this is the job for you!
COMPANY OVERVIEW AND MISSION
Tennessee Donor Services is a designated organ procurement organization (OPO) within the state of Tennessee - and is a member of the DCI Donor Services family.
For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities.
DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank.
Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor's gift and share the importance of the gift of life.
With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking.
Key responsibilities this position will perform include:
Evaluates patient suitability for organ donation by reviewing medical records and consultation with medical staff.
Coordinates organ placement and allocation with transplant programs and surgeons.
Coordinates and assists in the surgical recovery of organs and peri-operative management - including logistics such as arranging transportation, ensuring surgical packaging, and preparing lab specimens for shipment.
Provides support to donor families and conducts medial/social history interviews.
Updates donor information into electronic medical record.
Other duties as assigned.
The ideal candidate will have:
Two plus years prior experience in a critical care setting.
Ability to exercise independent judgement and multitask.
Exceptional teamwork, interpersonal, communication, and conflict management skills.
Registered Nursing (RN) License
Valid Driver's License with the ability to pass MVR underwriting requirements
The ability to creatively approach marketing and outreach.
We offer a competitive compensation package including:
Up to 184 hours of PTO your first year
Up to 72 hours of Sick Time your first year
Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage
403(b) plan with matching contribution
Company provided term life, AD&D, and long-term disability insurance
Wellness Program
Supplemental insurance benefits such as accident coverage and short-term disability
Discounts on home/auto/renter/pet insurance
Cell phone discounts through Verizon
Monthly Cell Phone Stipend
Meal Per Diems when actively on cases
**New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.**
You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 48 hours from submission of your application to be considered for the position.
As a condition of employment, you must be able to obtain Hospital Badge and EMR Access from all of the DCI Donor Services Hospital partners.
DCIDS is an EOE/AA employer - M/F/Vet/Disability.
$33k-82k yearly est. Auto-Apply 28d ago
Referral Response Coordinator
Dci Donor Services 3.6
Dci Donor Services job in Nashville, TN
New Mexico Donor Services (NMDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at NMDS is to save lives through organ donation, and we want professionals on our team that will embrace this important work!! We are specifically wanting people to join our team as a Referral Response Coordinator with expertise as an EMT, Paramedic, or experience in an Emergency Room or ICU setting. Strong interpersonal skills and the ability to communicate effectively in both oral and written formats are a must.
COMPANY OVERVIEW AND MISSION
New Mexico Donor Services is a designated organ procurement organization (OPO) within the state of New Mexico - and is a member of the DCI Donor Services family.
For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities.
DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank.
Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor's gift and share the importance of the gift of life.
We are committed to diversity, equity, and inclusion. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking.
The Referral Response Coordinator provides on-call coverage that may fluctuate according to call activity and/or staff requirements.
Key responsibilities this position will perform include:
Facilitates the donation process through coordination and communication of referral information and logistics. Appropriate routes all donor referrals and request from externals.
Maintains accurate documentation of the medical screening process via data entry and follows established referral intake procedures.
Evaluates medical suitability of potential organ and tissue donors by utilizing information from medical records, personal histories, physical examination, and current health status. Transcribes health information into electronic medical records.
Requests and interprets laboratory and diagnostic tests needed for evaluation of suitability and clinical management of potential donors.
Collaborates with hospital personnel and clinical teams to develop an action plan that supports the option of donation is maintained and activation of the appropriate DCIDS team members.
Participates in training, process improvement, departmental QA/QC activities and special projects as directed.
Performs other related duties as assigned.
The ideal candidate will have:
2+ years emergency or critical care experience in a healthcare setting
Prior experience as a Paramedic or EMT
Demonstrated ability to understand medical terminology and read a medical chart.
Exceptional teamwork, communication, and conflict management skills.
Valid Driver's license with ability to pass MVR underwriting requirements
We offer a competitive compensation package including:
Up to 176 hours (22, 8-hour days) of PTO your first year
Up to 72 hours (9, 8-hour days) of Sick Time your first year
Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage
403(b) plan with matching contribution
Company provided term life, AD&D, and long-term disability insurance
Wellness Program
Supplemental insurance benefits such as accident coverage and short-term disability
Discounts on home/auto/renter/pet insurance
Cell phone discounts through Verizon
**New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.**
You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position.
DCIDS is an EOE/AA employer - M/F/Vet/Disability.
$22k-28k yearly est. Auto-Apply 25d ago
Family Care Manager
Dci Donor Services 3.6
Dci Donor Services job in Nashville, TN
Tennessee Donor Services (TDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at TDS is to save lives through organ donation and we want professionals on our team that will embrace this important work!! We are currently seeking a Family Care Manager. This role will be responsible for the day-to-day management and coordination of the OPO's organ and tissue authorization activities. The Family Care Manager oversees the implementation of donor family services policies and procedures, provides supervision and support to all staff supervised, assumes on call duties to guide staff through the various aspects of authorization process, ensures that quality practices are employed, and that policies, procedures and local protocols are adhered to. This role leads quality authorization training based on identified opportunities to increase authorization rates and is responsible for overall performance of family care staff and authorization outcomes. Extensive on-call duties are required. This is an onsite position in Nashville, TN.
COMPANY OVERVIEW AND MISSION
For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities.
DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank.
Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor's gift and share the importance of the gift of life.
With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking.
Key responsibilities this position will perform include:
Provides on-call administrative services to support family conversations completed by frontline staff. Ability to provide on-site response for family conversations when necessary.
Supervises the day-to-day activities of family care staff. Ensures adherence to standard operating policies and procedures. Ensures the timely provision of all potential donor evaluations, standard approach, and obtains authorization. Ensures that the call schedule is adequately covered at all times.
Collaborates with Clinical and Hospital Services Manager and staff on activities and meetings as requested.
Participates in all leadership training opportunities and will implement all leadership principles into management position. Leadership principles include recruitments, peer interviews, hiring, on boarding, monthly rounding, coaching, and mentoring all staff. Will monitor family care staff's progress, encouraging growth and setting professional goals that are in line with the organizations strategic plan.
Provide employee coaching and counseling as needed. Responsible for ensuring all family care staff are trained and efficient in their primary job responsibilities. Will participate in all clinical department staff meetings and case reviews.
Participates in external and internal committees to represent organ operations and the entire organization.
Participates with Medical Directors and Medical Advisory Committee related to policy/practice changes and review of donation opportunities as required by regulatory bodies.
Perform other duties as assigned.
The ideal candidate will have:
BA degree in related field required. Master's preferred
3+ years of OPO experience in authorization, leadership experience preferred but not required
CTPS preferred but not required
Excellent written and verbal communication skills required
Ability to pass MVR underwriting requirements
Working knowledge of computers and Microsoft Office applications to include Word, PowerPoint and Excel is required.
We offer a competitive compensation package including:
Up to 176 hours of PTO your first year
Up to 72 hours of Sick Time your first year
Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage
403(b) plan with matching contribution
Company provided term life, AD&D, and long-term disability insurance
Wellness Program
Relocation Allowance
Supplemental insurance benefits such as accident coverage and short-term disability
Discounts on home/auto/renter/pet insurance
Cell phone discounts through Verizon
Monthly phone stipend
**New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.**
You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position.
DCIDS is an EOE/AA employer - M/F/Vet/Disability.