Dci Donor Services, Inc. jobs in Nashville, TN

Job Description Summary of Function: The Donor Records Manager oversees the quality assurance (QA) review of cadaveric and birth tissue donor eligibility charts, ensuring that donor records are complete, accurate, and compliant with internal and external standards. This role is responsible for managing corrections, maintaining efficient workflows, and fostering collaboration with partner agencies. The position includes supervising and evaluating staff performance, managing communications with medical directors, and supporting strategic initiatives. The Donor Records Manager also leads process improvement efforts using data-driven methods to enhance overall quality and compliance. MAJOR DUTIES AND RESPONSIBILITIES Manage of donor eligibility and donor record review team, identifying and addressing deficiencies, and ensuring timely completion of corrections. Oversee the review and completion of partner agency pending lists, ensuring timely communication on aged donor records and key performance metrics. Oversee chart disposition and ensure monthly chart metrics and goals by staff. Collaborate effectively with external agencies, maintaining strong communication regarding pending records and compliance. Exercise sound judgment and decision-making to provide quality solutions aligned with DCI Donor Services' mission. Provide daily supervision of QA/QC staff, including training, accountability, scheduling, and performance evaluations. Ensure staff understand their job responsibilities and address any performance gaps through feedback, coaching, and disciplinary action when necessary. Promote employee growth through mentoring and formalizing plans when appropriate. Recruit, hire, and train personnel to maintain high-quality team performance. Facilitate timely communication with medical directors, ensuring records are reviewed for eligibility determination and seeking guidance on medical issues as needed. Acts as liaison between DCIDS Quality Assurance, Tissue Bank, Tissue Recovery, Ocular Recovery, other Affiliated Tissue Processors and Medical Directors on compliance initiatives. Build and maintain positive professional relationships with internal and external stakeholders. Uphold confidentiality of patient, donor, and company information. Assist in developing and maintaining the department's strategic plan, including setting key performance indicators (KPIs) and metrics for both the team and department. Attend industry workshops and meetings to stay current with quality, regulatory, and industry standards relevant to tissue and birth tissue recovery operations. Analyze cross-departmental data to identify trends and patterns, collaborating to improve processes and ensure regulatory compliance. Apply the PDSA (Plan-Do-Study-Act) model to support consistent and effective process improvement initiatives. Lead investigations into deviations and occurrence reports, conducting root cause analysis and ensuring proper documentation and communication with stakeholders. Perform other related duties as assigned. Qualifications: Education: Bachelor's degree in a health-related field or equivalent experience in quality system management within an OPO (Organ Procurement Organization) or medical records management. Experience: Minimum of 5 years with medical records and 2 years leading staff. Licenses/Certifications: CQIA (Certified Quality Improvement Associate) or equivalent; CPTC (Certified Procurement Transplant Coordinator), CTBS (Certified Tissue Bank Specialist), or CEBT (Certified Eye Bank Technician) preferred. Skills: Proficiency in Microsoft Office (Word, PowerPoint, Excel). Strong communication, decision-making, and leadership skills.

DCI Donor Services (DCIDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at DCIDS is to save lives through organ and tissue donation, and we want professionals on our team that will embrace this important work!! We are specifically wanting people to join our team as a Donor Specialist with expertise in communicating during difficult situations and building relationships with families. This position will serve as part of a team of passionate and driven individuals responsible for coordinating the gift of health and life through donation. Strong interpersonal skills and the ability to communicate effectively in both oral and written formats are a must. The Donor Specialist is responsible offering the gift of donation to potential donor families. COMPANY OVERVIEW AND MISSION For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor's gift and share the importance of the gift of life. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. *This is not a fully remote position. This position is located in Nashville, TN. This position will be assigned on a rotating 12-hour schedule assigned to the night shift (6:00pm - 6:00am). This position will require training during day shift. Key responsibilities this position will perform include: Effectively captures medical information accurately and completely into donor management software. Facilitates the donation process through coordination and communication with donor families and medical personnel. Supports families of potential donors and communicates the opportunity for the gift of donation to families who have recently lost a loved one using empathy and care. Performs other related duties as assigned. The ideal candidate will have: A minimum of a two-year degree in a health-related field, nursing or paramedic/EMT certification 1+ years in a health-care related position including use of medical terminology. CTBS, RN, or LPN desired. Working knowledge of computers and Microsoft Office applications. Ability to exercise independent judgement and multitask. Exceptional teamwork, communication, and conflict management skills. Demonstrated excellence in intrapersonal skills along with strong attention to detail and organizational skills. We offer a competitive compensation package including: Up to 184 hours of PTO your first year Up to 72 hours of Sick Time your first year Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage 403(b) plan with matching contribution Company provided term life, AD&D, and long-term disability insurance Wellness Program Supplemental insurance benefits such as accident coverage and short-term disability Discounts on home/auto/renter/pet insurance Cell phone discounts through Verizon **New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.** You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 48 hours from submission of your application to be considered for the position. DCIDS is an EOE/AA employer - M/F/Vet/Disability.

DCI Donor Services (DCIDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at DCIDS is to save lives through organ and tissue donation, and we want professionals on our team that will embrace this important work!! We are looking for an Equipment Associate that will be responsible for performing maintenance and routine monitoring of all tissue bank equipment. COMPANY OVERVIEW AND MISSION For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor's gift and share the importance of the gift of life. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. Key responsibilities this position will perform include: • Performs preventive maintenance for all temperature storage units and other applicable equipment. Documents, files and provides continuance maintenance of the equipment. • Responsible for the review, filing and maintenance of applicable Quality Control records. • Maintains the Master Equipment List within the electronic asset tracking system. Communicates scheduled maintenance to appropriate persons. Ensures all equipment maintenance, repair and calibration is performed appropriately. This includes either performing the activity, sending equipment off-site for service or scheduling in house service, as required. Primary escort for repair personnel. • Monitors temperature-controlled devices, investigates and communicates deviations • Performs environmental monitoring, reviews results for acceptability and investigates out of range results. • Execute equipment qualification protocols for new or repaired equipment. • Verifies all equipment invoices prior to approval of payments. • Performs other duties as assigned. The ideal candidate will have: • High school diploma or equivalent required • 1+ year technical, tissue banking, quality, or related experience required • Must have a valid driver's license and the ability to pass MVR underwriting requirements We offer a competitive compensation package including: • Up to 184 hours (23, 8-hour days) of PTO your first year • Up to 72 hours (9, 8-hour days) of Sick Time your first year • Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage • 403(b) plan with matching contribution • Company provided term life, AD&D, and long-term disability insurance • Wellness Program • Supplemental insurance benefits such as accident coverage and short-term disability • Discounts on home/auto/renter/pet insurance • Cell phone discounts through Verizon **New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.** You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 48 hours from submission of your application to be considered for the position. DCIDS is an EOE/AA employer - M/F/Vet/Disability.

Job Description New Mexico Donor Services (NMDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at NMDS is to save lives through organ and tissue donation, and we want professionals on our team that will embrace this important work!! We are specifically wanting someone to join our team as Quality Coordinator. The Quality Coordinator oversees the assembly, review and maintenance of organ donor records to maintain integrity, compliance and security of donor information. This role ensures internal and external reporting is completed in a timely manner to meet compliance requirements to state, regulatory and accrediting agencies. COMPANY OVERVIEW AND MISSION For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor's gift and share the importance of the gift of life. We are committed to diversity, equity, and inclusion. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. Key responsibilities this position will perform include: Responsible for obtaining and reviewing all culture results & assists in reporting of culture results. Differentiates between potential infections or culture contamination. Reports results within 24 hours to appropriate transplant centers and governing bodies. Responsible for obtaining, reviewing and reporting autopsy results for both organ donors. Ability to review the results to assess for cause of death and incidental findings necessary to report to recipient transplant centers. Responsible for notifying all transplant centers and other applicable agencies when there is a reportable finding in the autopsy. Responsible for obtaining autopsy results for tissue donors and providing to the Quality Assurance Team for dissemination to processors. Obtains recipient follow up for all donor cases from appropriate transplant centers. Responsible for working with Exam Works to provide timely organ/donor reimbursement to hospitals. Works closely with the Clinical Review Coordinator to accurately send redacted donor records to the contact at Exam Works. Monitors status of required UNET Data Reporting - Deceased Donor Record (DDR), Donor Disposition, PTRs, etc. May assist Clinical Review Coordinator with elements of organ donor chart review. If applicable, provides seven day a week coverage for reportable events such as culture results, autopsies, etc. Ability to recognize confirmed reportable diseases required to report to applicable state agencies. Schedules and provides monthly agenda for Quality Department meeting and completes minutes. Responsible for maintaining logs for offsite storage of records and for communication with off-site storage facility personnel such as: requesting, returning, and adding new items (labeled boxes) to be stored off-site. Recognizes and reports trends and opportunities for process improvement related to donor records and OPO statistics to quality management. Maintains open verbal and written communication with DCIDS and location Quality Department teams and all other applicable DCIDS departments as it relates to job functions and tasks. Acts as a role model for DCIDS and the DCIDS Quality Departments by supporting, reinforcing, and exhibiting behaviors consistent with the DCIDS core values; selfless, hardworking, passionate, and dependable. Performs other duties as assigned. The ideal candidate will have: Associate's degree or equivalent. Bachelor's degree in related healthcare preferred. 1 year prior medical records or medical related job experience Working knowledge of computers and basic data entry skills required. We offer a competitive compensation package including: Up to 176 hours (22, 8-hour days) of PTO your first year Up to 72 hours (9, 8-hour days) of Sick Time your first year Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage 403(b) plan with matching contribution Company provided term life, AD&D, and long-term disability insurance Wellness Program Supplemental insurance benefits such as accident coverage and short-term disability Discounts on home/auto/renter/pet insurance Cell phone discounts through Verizon **New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.** You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position. DCIDS is an EOE/AA employer - M/F/Vet/Disability.

Job Description The Corporate Counsel will provide guidance to DCI Donor Services, Inc. (“DCIDS”), of which DCI is sole member; working with DCIDS and DCI company executives, as well as operations, regulatory and clinical personnel in the DCIDS corporate office and its three organ procurement organization sites, tissue bank and eye bank divisions. DCIDS is a 501(c)(3) nonprofit organization committed to saving and improving lives through organ, eye and tissue donation. Essential Duties and Responsibilities include the following. Other duties may be assigned. Advise DCIDS leadership and the DCIDS Board of Directors, and report to them as needed in legal-related matters Advise and provide oversight on compliance-related matters at the federal, state and accreditation/certification organization levels to ensure DCIDS remains aligned with various requirements and expectations Handle contracts and other legal documents Research and guidance on complex regulatory issues Handle transactional projects Interact with a wide range of legal and business persons All in furtherance of DCIDS's mission goals. Competencies: Leadership skills/expectations include: Inspires trust and respect Collegial, possesses mature interpersonal skills and is able to quickly adapt to changing demands Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness Demonstrates initiative; demonstrates flexibility and reliability Thrives in a team environment while able to work independently when necessary Produces authoritative, comprehensive legal results. Microsoft office proficient Compliance with DCIDS/DCI programs: Corporate Counsel will be accountable for adhering to the DCIDS and DCI Standards of Conduct. All employees are required to promptly report all known or suspected compliance-related violation or concerns. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Applicant should reside in the metropolitan Nashville, Tennessee area or be willing to relocate to the area upon hire. Applicant will be expected to perform at least some or their duties in-office, with any hybrid work subject to prior review and approval and subject to change. Education and/or Experience: Licensed attorney holding a J.D. or equivalent degree from a recognized law school. Tennessee licensure highly preferred, but other exceptional candidates holding out-of-state license considered upon condition of obtaining Tennessee licensure. 3+ years of transactional legal experience, preferably in healthcare law with knowledge in organ procurement organizations highly preferred. Experience in health care law as well as general corporate and business law is preferred. Experience in compliance programs and expectations thereof in a healthcare environment is advantageous. Language Skills: Ability to read, analyze, and interpret legal documents. Ability to respond to common inquiries or complaints from regulatory agencies and members of the business community Ability to effectively present information to top management, public groups, and/or boards of directors Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use: Hands to finger, handle, or feel and reach with hands and arms Frequently required to stand; walk and sit. Occasionally required to climb or balance; stoop, kneel, crouch, or crawl; talk or hear and taste or smell Must regularly lift and /or move up to 10 pounds and occasionally lift and/or move up to 25 pounds Specific vision abilities required by this job include close vision, peripheral vision and depth perception Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions; and risk of electrical shock. The noise level in the work environment is usually moderate. PRIVACY/HIPAA: Employees are expected to ensure the confidentiality, integrity, and availability of paper and electronic DCIDS/DCI creates, receives, transmits, and maintains in accordance with company policies and applicable law. This is accomplished by following DCIDS and DCI privacy policies and procedures, including HIPAA requirements where applicable. Work Hours: We reserve the right to alter your work hours and work location in order to accommodate business needs. Bloodborne Pathogens: Since this is a healthcare environment, there is a possibility of exposure to infectious/contagious diseases, hazardous chemicals and materials, needle sticks, and exposure to blood and body fluids. Further information regarding this position's specific work exposure category will be provided during orientation. This position is classified as Category III. The above statements are intended to describe the general nature and level of work performed by an individual assigned to this job classification. They are not construed to be an exhaustive list of all job duties performed by an individual so classified. DCI is an Equal Opportunity Employer/AA/Disabled/Veteran Protected VEVRAA Federal Contractor

DCI Donor Services (DCIDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at DCIDS is to save lives through organ and tissue donation, and we want professionals on our team that will embrace this important work!! We are specifically wanting someone to join our team as a Compliance Specialist. The Compliance Specialist will assist with complaint investigations, auditing, licensing, product returns, environmental testing, and regulatory compliance and documentation. Specifically, we are looking for someone with experience in auditing and compliance in a lab or hospital setting. COMPANY OVERVIEW AND MISSION For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor's gift and share the importance of the gift of life. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. Below are some of the key accountabilities this position will hold: Monitors regulatory compliance of all functional groups within the company. Supports GMP compliance activities by participating in audits, preparing for regulatory inspections, reviewing procedures and maintaining error-reporting systems. Initiates, investigates, reviews and maintains error reports including complaint files, deviation reports, non-conformance reports, supplier corrective action requests, adverse events and other related compliance reports. Inspects all returned product for disposition determination, chairs material review board (MRB) meetings and documents MRB minutes. Maintains and renews all state licenses and permits and ensures compliance with applicable regulations. Performs trend evaluation and analysis on compliance data to identify common trends and potential process improvements. Performs other duties as assigned. The ideal candidate will have the following attributes: High school diploma or equivalent. Associate or Bachelor's degree preferred. Two years of experience in quality compliance position, tissue banking or related field, preferred. Working knowledge of computers and Microsoft Office applications. We offer a competitive compensation package including: Up to 184 hours (23, 8-hour days) of PTO your first year Up to 72 hours (9, 8-hour days) of Sick Time your first year Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage 403(b) plan with matching contribution Company provided term life, AD&D, and long-term disability insurance Wellness Program Supplemental insurance benefits such as accident coverage and short-term disability Discounts on home/auto/renter/pet insurance Cell phone discounts through Verizon You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 48 hours from submission of your application to be considered for the position. DCIDS is an EOE/AA employer - M/F/Vet/Disability. Click here for the federal EEO compliance poster.

DCI Donor Services (DCIDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at DCIDS is to save lives through organ donation and we want professionals on our team that will embrace this important work!! We are currently seeking an IT Security and Risk Analyst. The IT Security and Risk Analyst is responsible for managing the organization's security and compliance posture, ensuring adherence to regulatory requirements, and mitigating risks through proactive security controls. This position will work closely with IT Infrastructure and Support teams to implement security controls and will lead the organization's incident response and management process. Additionally, this role will develop, maintain, and enforce security policies and procedures to ensure ongoing compliance and risk mitigation. COMPANY OVERVIEW AND MISSION For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor's gift and share the importance of the gift of life. We are committed to diversity, equity, and inclusion. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. Key responsibilities this position will perform include: Compliance and Risk Management Ensure the organization remains compliant with NIST security frameworks. Conduct risk assessments and recommend remediation strategies. Develop and maintain security policies, procedures, and documentation. Monitor and enforce security controls to reduce risk exposure. Audits & Control Effectiveness Testing Conduct internal security audits and control assessments to evaluate compliance with NIST and organizational policies. Coordinate and support external audits, providing necessary documentation and responses. Develop and execute control testing procedures to ensure the effectiveness of security measures over time. Security Controls Implementation Collaborate with Infrastructure and Support teams to implement and maintain security controls. Review and recommend security configurations for networks, systems, and endpoints. Assist with vulnerability management, including patching and remediation efforts. Incident Response & Management Own and maintain the organization's Incident Response Plan. Lead security incident investigations, coordinating response efforts across IT teams. Perform root cause analysis and recommend improvements to prevent recurrence. Monitoring & Reporting Regularly review security logs, alerts, and reports for potential threats. Work with security tools (SIEM, endpoint protection, etc.) to identify and mitigate risks. Provide reports to leadership on security incidents, trends, and compliance status. Conduct security audits, vulnerability scans, and penetration tests, partnering with consultants/third parties where necessary Training & Security Awareness Assist in developing security awareness training for employees. Ensure staff are informed of security best practices and compliance requirements. Conduct security awareness training and phishing simulations. Perform other related job duties as assigned The ideal candidate will have: Bachelor's degree in information security, Computer Science, or related field (or equivalent work experience) 5+ years of experience in information security, risk management, or compliance Experience in the healthcare or nonprofit sector is a plus, particularly in a regulated environment such as an OPO Technical Skills: Assist in developing security awareness training for employees. Ensure staff are informed of security best practices and compliance requirements. Conduct security awareness training and phishing simulations. Certifications: Relevant GRC/Cybersecurity/Compliance certifications preferred (e.g. Security+, CRISC, CISM, CGEIT, GSEC, CISSP, CIPP/US, CIPM) Competencies & Physical Traits Excellent problem-solving, analytical, and decision-making abilities. Effective communication and interpersonal skills, with the ability to interact with technical and non-technical stakeholders. Sits, stands, bends, and walks. Communicates verbally and in writing. Lifts and carries loads up to 50 lbs. Work Environment Hybrid work model with a mix of remote and on-site responsibilities, depending on project needs and organizational priorities. On-site presence may be required for activities such as audits, stakeholder meetings, or incident response coordination. Standard office conditions when on-site, including extended periods working at a computer. May require occasional after-hours availability to support time-sensitive risk assessments, compliance deadlines, or security incidents. We offer a competitive compensation package including: Up to 176 hours of PTO your first year Up to 72 hours of Sick Time your first year Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage 403(b) plan with matching contribution Company provided term life, AD&D, and long-term disability insurance Wellness Program Supplemental insurance benefits such as accident coverage and short-term disability Discounts on home/auto/renter/pet insurance Cell phone discounts through Verizon Monthly phone stipend **New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.** You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position. DCIDS is an EOE/AA employer - M/F/Vet/Disability.

DCI Donor Services (DCIDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at DCIDS is to save lives through organ and tissue donation and we want professionals on our team that will embrace this important work!! We are currently searching for a Facility & Equipment Manager. This position will oversee the operation and maintenance of the Tissue Bank facility and associated equipment.

Job Description DCI Donor Services (DCIDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at DCIDS is to save lives through organ donation and we want professionals on our team that will embrace this important work!! The Human Resources Assistant supports the day-to-day operations of the Human Resources department in a fast-paced, mission-driven healthcare organization. This position assists with administrative functions related to recruitment, onboarding, employee records, compliance, benefits administration, and HR communications-ensuring alignment with organizational values and federal and state regulations. As a key support role in a regulated and highly sensitive environment, the HR Assistant must handle confidential information with discretion and contribute to the positive employee experience. COMPANY OVERVIEW AND MISSION For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor's gift and share the importance of the gift of life. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. Key responsibilities this position will perform include: Maintain and update employee records in HRIS and personnel files in compliance with regulatory standards. Prepare onboarding materials and coordinate orientation for new employees. Track employee vaccination records to include, but not limited to, Tuberculosis, Hepatitis B, and COVID-19. Support benefits enrollment and assist employees with benefit questions or issues in collaboration with benefits vendors. Process HR-related documents, including employment verifications, status change forms, and exit paperwork. Coordinate and document employee engagement initiatives, wellness programs, and internal communications. Coordinate pre-screening clearance for all travel staff. Support HR audits and surveys by gathering and submitting required data. Assist with scheduling, correspondence, and recordkeeping for employee relations matters, training sessions, and policy rollouts. Serve as a liaison for internal and external inquiries about HR policies and procedures. Additional duties as assigned. The ideal candidate will have: Associate degree in Human Resources, Business Administration, or a related field required; Bachelor's degree preferred. Minimum 1-2 years of administrative or HR-related experience; healthcare or nonprofit experience a plus. Strong attention to detail and organizational skills. Excellent interpersonal, written, and verbal communication skills. Proficient in Microsoft Office Suite; experience with HRIS systems (e.g., ADP, Paycom, or UKG) preferred. Ability to handle confidential and sensitive information with professionalism and discretion. Familiarity with HR compliance requirements including FMLA, HIPAA, ADA, and EEOC regulations. Demonstrated ability to work independently and collaboratively in a mission-centered environment. We offer a competitive compensation package including: Up to 184 hours of PTO your first year Up to 72 hours of Sick Time your first year Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage 403(b) plan with matching contribution Company provided term life, AD&D, and long-term disability insurance Wellness Program Supplemental insurance benefits such as accident coverage and short-term disability Discounts on home/auto/renter/pet insurance Cell phone discounts through Verizon Meal Per Diems when actively on cases **New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.** You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position. DCIDS is an EOE/AA employer - M/F/Vet/Disability.

Come work with DCIDS (New Mexico Donor Services, Sierra Donor Services, Tennessee Donor Services) without having to relocate! The Float Pool Family Care Coordinator is a full-time role that leads family donation conversations throughout our 3 Organ Procurement Organizations! This opportunity is perfect for experienced coordinators looking for travel opportunities that include DCIDS benefits! This is an exciting opportunity to be apart of a team that is passionate to end the transplant waiting list by saving and improving lives through organ and tissue donation and transplantation! What is a Family Care Coordinator? Family Care Coordinators (FCCs) support and educate the potential donor's next-of-kin regarding donation options. FCCs determine family dynamics and assess the family's understanding of the patient's prognosis to aid in the donation process. They work alongside other clinical team members and hospital staff to be both an advocate for donation and a resource to the donor's family. COMPANY OVERVIEW AND MISSION Tennessee Donor Services is a designated organ procurement organization (OPO) within the state of Tennessee - and is a member of the DCI Donor Services family. For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor's gift and share the importance of the gift of life. We are committed to diversity, equity, and inclusion. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. Key responsibilities this position will perform include: Determines family dynamics and assesses the family's understanding of the patient's prognosis when appropriate to initiate the donation discussion. Initiates the donation discussion and authorization process for potential organ and tissue donor families prior to, during and after death declaration. Provides families with the detailed information required to give legal informed authorization for anatomical donation. Responds on site independently and/or in conjunction with assigned staff to all appropriate hospital referrals within designated time outlined per policy and procedure. Communicates with the attending physician and other members of the healthcare team to establish rapport and ensure a collaborative planned approach for the donation discussion and authorization process. Obtains authorization for donation per UAGA and verifies appropriate medical and legal documentation necessary. Visually assesses donors, interpret charts, document information and communicate findings. Collaborates with hospital and medical staff to provide potential donor families with accurate and timely information regarding the patient's current clinical course. Maintains communication with hospital staff and attending physician regarding the potential donor family's understanding of the prognosis and acts as a family advocate to the health care team as necessary. Provides education to hospital staff regarding authorization, family care process and donation process. Responsibilities may be affected by increased donor activity. Performs other duties as assigned. The Family Care Coordinator will work 15 days per month - and be on call for periods of up to 24 hours. The ideal candidate will have: A bachelor's degree 2 - 4 years of healthcare experience with families, counseling, bereavement, and/or crisis intervention Knowledge of medical and legal principles of authorization, donor evaluation, and management. Exceptional teamwork, communication, and conflict management skills. Valid Driver's license with ability to pass MVR underwriting requirements We offer a competitive compensation package including: Up to 184 hours of PTO your first year Up to 72 hours of Sick Time your first year Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage 403(b) plan with matching contribution Company provided term life, AD&D, and long-term disability insurance Wellness Program Supplemental insurance benefits such as accident coverage and short-term disability Discounts on home/auto/renter/pet insurance Cell phone discounts through Verizon **New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.** You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position. DCIDS is an EOE/AA employer - M/F/Vet/Disability.

Job Description DCI Donor Services (DCIDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at DCIDS is to save lives through organ donation and we want professionals on our team that will embrace this important work!! We are currently seeking an IT Network and Telephony Engineer. The IT Network and Telephony Engineer is responsible for the design, management, and maintenance of the organization's IT network, security infrastructure, and VoIP telephony systems. This role ensures seamless operation and optimal performance of all network components, including routers, switches, VPNs, and firewalls, while actively protecting the organization from cybersecurity threats. Additionally, the administrator will manage and support VoIP services, ensuring clear and reliable communication across the organization. A critical part of this role is identifying vulnerabilities, troubleshooting network and telephony issues, and implementing proactive measures to safeguard the integrity of the company's infrastructure. This is a hybrid position in Nashville, TN. COMPANY OVERVIEW AND MISSION For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor's gift and share the importance of the gift of life. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. Key responsibilities this position will perform include: Network Administration Design, configure, and maintain LAN/WAN infrastructure, including routers, switches, wireless access points, load balancers, and firewalls. Implement and manage VLANs, routing protocols, and Quality of Service (QoS) to optimize network performance. Monitor network performance and availability, proactively identifying and resolving issues. Maintain accurate and up-to-date network documentation, including topology diagrams and configuration records. Network Security and Compliance Implement and manage network security controls, including firewalls, VPNs, and intrusion detection/prevention systems (IDS/IPS) Monitor network traffic for anomalies and respond to security incidents in coordination with cybersecurity teams. Enforce access controls, segmentation, and secure configurations to protect sensitive data and systems. Ensure compliance with organizational security policies, industry standards, and regulatory requirements. Conduct periodic security audits, vulnerability assessments, and penetration tests, partnering with consultants/third parties where necessary Respond to and mitigate cybersecurity incidents in coordination with incident response protocols VoIP and Telephony Administration Administer and support VoIP systems, including call routing, voicemail, conferencing, and auto attendants. Configure and maintain Session Border Controllers (SBCs), SIP trunks, and telephony gateways. Monitor call quality and troubleshoot VoIP-related issues (e.g., jitter, latency, dropped calls). Coordinate with service providers and vendors to resolve outages or system issues. Ensure the security of VoIP infrastructure against threats such as toll fraud and denial-of-service (DoS) attacks. Monitoring, Reporting, and Optimization Use network and voice monitoring tools to track system health and performance. Analyze usage patterns and performance metrics to recommend improvements and capacity planning. Maintain logs and reports for audits, compliance, and incident analysis. Continuously evaluate and refine configurations to improve efficiency, reliability, and user experience. Provide reports to leadership on security incidents, trends, and compliance status. Perform other related job duties as assigned The ideal candidate will have: Bachelor's degree in information security, Computer Science, or related field (or equivalent work experience) 7+ years of hands-on experience in network administration & IT Security 5+ years of experience managing VoIP systems and telephony infrastructure Experience in the healthcare or nonprofit sector is a plus, particularly in a regulated environment such as an OPO Technical Skills: Strong knowledge of networking protocols (TCP/IP, DNS, DHCP, etc.). Proficiency with Cisco, or similar networking hardware. Experience with firewall management, IDS/IPS, VPNs, and endpoint security tools. Experience with VoIP systems, including setup, management, and troubleshooting of VoIP infrastructure (e.g., Cisco, RingCentral, Genesys Purecloud, Microsoft Teams Voice). Familiarity with Network monitoring tools (e.g., Wireshark, SolarWinds) Certifications: Relevant IT certifications preferred (e.g. CompTIA, Cisco, Microsoft) Competencies & Physical Traits Excellent problem-solving, analytical, and decision-making abilities. Effective communication and interpersonal skills, with the ability to interact with technical and non-technical stakeholders. Ability to work independently and as part of a team. High attention to detail and strong organizational skills. Sits, stands, bends, and walks. Communicates verbally and in writing. Lifts and carries loads up to 50 lbs. Work Environment Hybrid work model with a combination of remote and on-site responsibilities, depending on project requirements and system maintenance needs. On-site presence required for tasks such as hardware installation, network upgrades, telephony system configuration, and emergency response Standard office conditions when on-site, including extended periods working at a computer. May require after-hours availability for critical network and telephony updates or emergency response. We offer a competitive compensation package including: Up to 184 hours of PTO your first year Up to 72 hours of Sick Time your first year Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage 403(b) plan with matching contribution Company provided term life, AD&D, and long-term disability insurance Wellness Program Supplemental insurance benefits such as accident coverage and short-term disability Discounts on home/auto/renter/pet insurance Cell phone discounts through Verizon Monthly phone stipend **New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.** You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position. DCIDS is an EOE/AA employer - M/F/Vet/Disability.

DCI Donor Services (DCIDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at DCIDS is to save lives through organ donation and we want professionals on our team that will embrace this important work!! We are currently seeking a Bridge2Life Manager. This role will monitor the day-to-day operations of the B2LC, ensure and promote compliance with quality control measures dictated by federal, state, and local regulations, and ensure operational activities are conducted within constraints established by approved policy and procedures. This role monitors and participates in the quality assurance process for reviewing donor charts. Performs services for multiple offices, designs, implements and monitors all services provided as determined by policy and procedure. Must be able to exercise independent judgment, multi-task, and have excellent interpersonal skills. Flexible scheduling based on business needs. This is an onsite role in Nashville or Knoxville. COMPANY OVERVIEW AND MISSION For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor's gift and share the importance of the gift of life. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. Key responsibilities this position will perform include: Directs orientation, training and evaluation of new employees. Jointly responsible for staffing and development of B2L staff. Evaluates and oversees statistical data for key performance indicators. Identify and take action to improve communication activities to facilitate donation, and report findings to B2L Director Oversees and reviews Safety and Training Files for each of the B2LDC staff to ensure accuracy and completeness. Monitor staff performance including but not limited to work distribution, personnel and human resource issues Ensure the team keeps the flow of the room and maintaining a sense of urgency with calls handled, ensuring donation is maximized. Serves as subject matter expert and resources regarding daily B2LC operations as determined by policy and procedures and industry standards. Monitors and evaluates the effectiveness of DCIDS SOP's, policies and procedures and ensure the highest quality service and efficiency and implements new procedures and protocols as needed. Strategize with B2LC director on the direction of the B2LC and plot strategies for staffing, processes, issues and growth within B2LC. Reports any deviations with quality, phone systems, processes as well as unforeseen incidents that may arise to the B2LC director Performs other related duties as assigned by B2LC director The ideal candidate will have: BA/BS degree in related field preferred. Medical background preferred 2+ years of experience in Tissue Banking or related field required 4+ years of experience of customer service in a high-volume setting 3+ years of direct management experience is required CTBS license required (CTPC) Excellent written and verbal communication skills required Working knowledge of computers and Microsoft Office applications to include Word, PowerPoint and Excel is required. Strong data entry and typing skills required. Knowledge of ACD systems. We offer a competitive compensation package including: Up to 176 hours of PTO your first year Up to 72 hours of Sick Time your first year Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage 403(b) plan with matching contribution Company provided term life, AD&D, and long-term disability insurance Wellness Program Supplemental insurance benefits such as accident coverage and short-term disability Discounts on home/auto/renter/pet insurance Cell phone discounts through Verizon Monthly phone stipend **New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.** You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position. DCIDS is an EOE/AA employer - M/F/Vet/Disability.

Job Description DCI Donor Services (DCIDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at DCIDS is to save lives through organ donation and we want professionals on our team that will embrace this important work!! The Payroll Specialist is responsible for processing and managing payroll functions to ensure employees are paid accurately and on time in accordance with organizational policies and government regulations. This role supports the integrity of payroll systems, benefits deductions, tax compliance, and internal reporting. The ideal candidate is meticulous, confidential, and thrives in a mission-driven workplace where attention to detail directly supports the success of a lifesaving organization. COMPANY OVERVIEW AND MISSION For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor's gift and share the importance of the gift of life. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. Key responsibilities this position will perform include: Prepare and process biweekly payroll using ADP. Submits funding files to third party benefit vendors (such as retirement contributions and/or health savings accounts). Reviews time off accruals. Review employee timecards, ensuring accuracy and appropriate approvals. Alerts managers of variances regarding meal/rest breaks. Trains supervisors in approval of timecards and payroll submissions. Maintain payroll records including new hires, terminations, promotions, bonuses, and changes in pay or deductions. Ensure compliance with all federal, state, and local tax laws and wage/hour regulations (e.g., FLSA). Initiates paperwork for new state jurisdictional setup. Manage and process garnishments, levies, benefit deductions, and retirement contributions. Processes benefit vendor payments. Coordinates audit requests. Respond to employee inquiries regarding payroll, timekeeping, and related policies in a timely and professional manner. Coordinate quarter-end and year-end processes including W-2s, 1095s, tax filings, and benefit reconciliations. Collaborate with HR and Finance on audits, budget projections, and internal reports. Reconcile payroll reports and general ledger entries as needed. Maintain confidentiality of payroll and employee information at all times. Additional duties as assigned. The ideal candidate will have: Associate's degree in Accounting, Business Administration, Finance, or related field required; Bachelor's degree preferred. 2+ years of payroll processing experience; nonprofit or healthcare experience a plus. Strong understanding of payroll and tax compliance regulations (FLSA, IRS, state tax codes). Proficiency in payroll software and Microsoft Excel (VLOOKUP, pivot tables). High attention to detail and strong organizational skills. Ability to maintain confidentiality and exercise sound judgment. Effective written and verbal communication skills. Familiarity with benefits administration and HR processes is a plus. CPP (Certified Payroll Professional) certification preferred or willingness to obtain. Demonstrated ability to work independently and collaboratively in a mission-centered environment. We offer a competitive compensation package including: Up to 184 hours of PTO your first year Up to 72 hours of Sick Time your first year Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage 403(b) plan with matching contribution Company provided term life, AD&D, and long-term disability insurance Wellness Program Supplemental insurance benefits such as accident coverage and short-term disability Discounts on home/auto/renter/pet insurance Cell phone discounts through Verizon Meal Per Diems when actively on cases **New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.** You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position. DCIDS is an EOE/AA employer - M/F/Vet/Disability.

DCI Donor Services (DCIDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at DCIDS is to save lives through organ and tissue donation and we want professionals on our team that will embrace this important work!! We are currently searching for an Inventory Supervisor. This position will be responsible for supervising and training staff in the implementation and execution of policies, and procedures associated with tissue receiving, inventory management, operation of processing equipment, and radiation shipments. COMPANY OVERVIEW AND MISSION For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor's gift and share the importance of the gift of life. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. Key responsibilities this position will perform include: Coaches and supervises team to achieve superior results. Monitors staff through daily observations and interaction. Coordinates coverage and offers direction and guidance to workgroups with the aim of attaining department goals. Trains personnel and documents in training records. Responsible for coordinating and completing weekly shipments of irradiation by communicating with irradiation facility and couriers on shipments other internal departments as necessary. Responsible for documenting all tissue shipped for irradiation and ensures tissue is received back from irradiation. Coordinates and completes operation of Lyophilizers and Drying Ovens ensuring that tissue is dehydrated in a timely manner. Ensures setup and operation of the moisture analyzer to conduct residual moisture testing on donor samples after the lyophilization run. Coordinates and completes test sample shipments for Residual Calcium samples. Reviews all documentation for lyo runs, drying ovens, residual moisture samples, preservation room cleaning, and irradiation shipments are in accordance with internal policies, AATB Standards, and FDA regulations. Coordinates and completes receipt of MS and BT donors, execution of discards, and transfer of inventory as required. Ensures clear communication with leadership and peers in both oral and written formats. Acts as a skilled negotiator to streamline processes and reduce workplace disruption. Escalates business matters in an appropriate manner. Supports the implementation and execution of strategic initiatives. Performs other duties as assigned. The ideal candidate will have: High School Diploma or Equivalent required. 5+ years' experience in tissue banking or other related experience. CTBS Certification preferred. Working knowledge of computers and Microsoft Office applications to include Word, PowerPoint and Excel is required. We offer a competitive compensation package including: Up to 184 hours of PTO your first year Up to 72 hours of Sick Time your first year Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage 403(b) plan with matching contribution Company provided term life, AD&D, and long-term disability insurance Wellness Program Supplemental insurance benefits such as accident coverage and short-term disability Discounts on home/auto/renter/pet insurance Cell phone discounts through Verizon Cell phone stipend **New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.** You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position. DCIDS is an EOE/AA employer - M/F/Vet/Disability.

Tennessee Donor Services (TDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at TDS is to save lives through organ donation and we want professionals on our team that will embrace this important work!! Tennessee Donor Services is seeking an External Affairs Director to join our team! This position will increase the organization's reach and community standing through community engagement and organ/tissue donation registration awareness initiatives. The incumbent will represent the organization in an array of community events while also pursuing community and corporate partnerships. Travel will be required. COMPANY OVERVIEW AND MISSION For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor's gift and share the importance of the gift of life. We are committed to our company overview & mission. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. Key responsibilities this position will perform include: Establishes and maintains relationships with groups and organizations in the community to raise awareness of organ and tissue donation and other business development opportunities. Expands donation awareness in collaboration with the communications strategy including advertising, public relations, digital and social media efforts and managing strategic partnerships. Represents the company in community development activities and initiatives for the OPO's designated service area. Partners with community groups such as major hospitals/transplant centers, faith-based organizations, etc. to establish a presence in promoting donation. Directs and oversees community relations programs that effectively describe and promote donation in an effort to save and enhance lives. Legislatively represents and protects organization interests by working with local, state, and federal government entities. Develops key relationships with government and legislative leaders as identified. Ensures excellent working relationships with government leaders. Monitors legislative and regulatory activities. Partners with CEO and Corporate Officers on proposed legislative actions to determine the potential impact to donation. Collaborates with senior leadership and the OPO community regarding the company's position on local, state, and federal regulations and collaborates with the Communications Director to convey internally and externally. Collaborates with Communications Team on the strategic goals and vision of the organization, including public relations, legislative affairs, website, social media, and marketing collateral. Contributes to web and social media content. Manages the Public Education Staff and oversees efficiency of donation related events to increase the number of registered donors. Serves as point of contact for community service organizations, legislative staff, community government and business leaders, DMVs, community groups, hospitals/transplant centers. Represent the organization at community and business events which will require public speaking with poise and engagement. Support senior leaders with talking points, background details, crisis communications and stakeholder communications. Maintain current knowledge of the donation and transplantation industry, including national campaigns and strategies, and tracking developing trends, in order to communicate in a timely and appropriate manner with DCIDS stakeholders and the general public. Performs other duties as assigned. Experience fostering trusted, long-term partnerships with leaders and organizations serving Black communities preferred. The ideal candidate will have the following attributes: Ability to communicate internally and externally to diverse audiences, with knowledge, tact, courtesy, and superior attention to detail. Write clearly, creatively, and persuasively to advance priorities across a variety of channels, tell stories ethically and with an equity-focused lens, and copyedit with a critical eye. Manage, organize, prioritize, and deliver on day-to-day tasks and longer-term projects, individually and as part of a fast-paced team. Take direction, carry out assigned tasks, and where appropriate, develop new skills and systems. Use technologically savvy, demonstrated ability to use word processing applications, email, internet searches, database and presentation software, and social media platforms/applications. Bachelor's degree or equivalent work experience; Masters Degree preferred. Eight (8) years in marketing and communication - previous experience managing projects and employees required Valid driver's license with ability to pass MVR underwriting requirements We offer a competitive compensation package including: Up to 184 hours of PTO your first year Up to 72 hours of Sick Time your first year Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage 403(b) plan with matching contribution Company provided term life, AD&D, and long-term disability insurance Wellness Program Supplemental insurance benefits such as accident coverage and short-term disability Discounts on home/auto/renter/pet insurance Cell phone discounts through Verizon **New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.** You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position. DCIDS is an EOE/AA employer - M/F/Vet/Disability.

DCI Donor Services (DCIDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at DCIDS is to save lives through organ donation and we want professionals on our team that will embrace this important work!! DCIDS is currently looking for a Hospital EMR Coordinator to join the team onsite in Nashville, TN. This role will be responsible for the development, implementation and maintenance of efficient systems that provide DCIDS with access to hospital electronic medical records (EMR); taking the following into consideration: DCIDS requirements, donor/recipient safety, confidentiality, data privacy, user access, and hospital EMR capabilities. COMPANY OVERVIEW AND MISSION For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor's gift and share the importance of the gift of life. We are committed to diversity, equity, and inclusion. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. Key responsibilities this position will perform include: Develops and implements efficient systems that provide DCIDS with access to hospital electronic medical records. Follows and documents established methodology for initiating EMR access systems. Provides support to end-users in the installation and configuration of EMR applications. Works with Hospital Development Coordinators to obtain access to hospital personnel who will participate in implementation of agreed upon systems. Works with internal/external IT colleagues and business units to endure timely delivery of high overall satisfaction. Organizes and tracks details of each electronic medical record access system. Maintains user access accounts, including additions, changes, and terminations in DCIDS's EMR tracking system. Identifies quality improvement opportunities and facilitates improvements. Troubleshoots real time access problems. Creates professional materials pertinent to the process. Serves as the liaison between Clinical Services, Tissue Recovery Services, Bridge 2 Life Center, Quality, IT and Hospital Development for all hospital EMR related issues. Supports other DCIDS Department projects, as needed. Performs other related duties as assigned. The ideal candidate will have: An associate's degree in healthcare related field, business, or information technology 1 year of professional experience in IT support or healthcare informatics environment Proficiency in Microsoft office products and Electronic Signature Platforms Exceptional teamwork, communication, and conflict management skills. Valid Driver's license with ability to pass MVR underwriting requirements We offer a competitive compensation package including: Up to 176 hours of PTO your first year Up to 72 hours of Sick Time your first year Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage 403(b) plan with matching contribution Company provided term life, AD&D, and long-term disability insurance Wellness Program Supplemental insurance benefits such as accident coverage and short-term disability Discounts on home/auto/renter/pet insurance Cell phone discounts through Verizon **New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.** You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position. DCIDS is an EOE/AA employer - M/F/Vet/Disability.

Job DescriptionSierra Donor Services Eye Bank (SDSEB) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at SDSEB is to save lives through organ and tissue donation, and we want professionals on our team that will embrace this important work!! We are seeking candidates who have previously worked within a clean room environment, are comfortable with aseptic technique, and have an eye for detail. This position will focus upon processing and distributing ocular tissue. COMPANY OVERVIEW AND MISSION Sierra Donor Services Eye Bank is based out of Sacramento, California and is a member of the DCI Donor Services family. Employees are located in California, Tennessee, and Nevada. For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor's gift and share the importance of the gift of life. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. Key responsibilities this position will perform include: Assists with aseptic tissue and autologous serum eye drops (ASED) processing procedures in a clean room environment, room preparation, opening sterile supplies, and documenting information into database and appropriate logs. Coordinates of phlebotomy services and distribution of processed tissue gifts. Safely handles biohazardous human tissues and blood specimens and assists with disposal and required documentation. Performs inventory management through restocking, assessing par levels, and purchases supplies as needed. Performs other duties as assigned. The ideal candidate will have: High school diploma or equivalent required Working knowledge of computers and Microsoft Office applications to include Word and PowerPoint is required 1+ year laboratory/clinical experience required We offer a competitive compensation package including: Up to 184 hours of PTO your first year Up to 72 hours of Sick Time your first year Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage 403(b) plan with matching contribution Company provided term life, AD&D, and long-term disability insurance Wellness Program Supplemental insurance benefits such as accident coverage and short-term disability Discounts on home/auto/renter/pet insurance Cell phone discounts through Verizon **New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.** You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 48 hours from submission of your application to be considered for the position. DCIDS is an EOE/AA employer - M/F/Vet/Disability.

Job Description DCI Donor Services (DCIDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at DCIDS is to save lives through organ donation, and we want professionals on our team that will embrace this important work!! We are specifically wanting people to join our team as a Referral Screening Specialist. This position will medically screen and review donor referrals by phone and make the medical evaluation for potential donor suitability. This position will work both in an office environment and from home. Strong interpersonal skills and the ability to communicate effectively in both oral and written formats are a must. COMPANY OVERVIEW AND MISSION For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor's gift and share the importance of the gift of life. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. The Referral Screening Specialist will work on a rotating 12-hour shift on night shift from 6:00 PM - 6:00 AM CST. The position will perform on a 2 week rotating schedule (Week 1 - Sun, Wed, Thurs. Week 2 - Mon, Tues, Fri, Sat.) Key responsibilities this position will perform include: · Facilitates the donation process through coordination and communication of referral information and logistics. Appropriate routes all donor referrals and request from externals. · Maintains accurate documentation of the medical screening process via data entry and follows established referral intake procedures. · Evaluates medical suitability of potential organ and tissue donors by utilizing information from medical records, personal histories, physical examination, and current health status. Transcribes health information into electronic medical records. · Requests and interprets laboratory and diagnostic tests needed for evaluation of suitability and clinical management of potential donors. · Collaborates with hospital personnel and clinical teams to develop an action plan that supports the option of donation is maintained and activation of the appropriate DCIDS team members. · Participates in training, process improvement, departmental QA/QC activities and special projects as directed. · Performs other related duties as assigned. The ideal candidate will have: · 2+ years emergency or critical care experience in a healthcare setting · Demonstrated ability to understand medical terminology and read a medical chart. · Exceptional teamwork, communication, and conflict management skills. We offer a competitive compensation package including: · Up to 184 hours of PTO your first year · Up to 72 hours of Sick Time your first year · Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage · 403(b) plan with matching contribution · Company provided term life, AD&D, and long-term disability insurance · Wellness Program · Supplemental insurance benefits such as accident coverage and short-term disability · Discounts on home/auto/renter/pet insurance · Cell phone discounts through Verizon **New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.** DCIDS is an EOE/AA employer - M/F/Vet/Disability. Job Type: Full-time Ability to commute/relocate: Nashville, TN 37228: Reliably commute or planning to relocate before starting work (Required) License/Certification: Driver's License (Required)

Tennessee Donor Services (TDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at TDS is to save lives through organ donation and we want professionals on our team that will embrace this important work!! We are currently seeking a Family Care Manager. This role will be responsible for the day-to-day management and coordination of the OPO's organ and tissue authorization activities. The Family Care Manager oversees the implementation of donor family services policies and procedures, provides supervision and support to all staff supervised, assumes on call duties to guide staff through the various aspects of authorization process, ensures that quality practices are employed, and that policies, procedures and local protocols are adhered to. This role leads quality authorization training based on identified opportunities to increase authorization rates and is responsible for overall performance of family care staff and authorization outcomes. Extensive on-call duties are required. This is an onsite position in Nashville, TN. COMPANY OVERVIEW AND MISSION For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor's gift and share the importance of the gift of life. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. Key responsibilities this position will perform include: Provides on-call administrative services to support family conversations completed by frontline staff. Ability to provide on-site response for family conversations when necessary. Supervises the day-to-day activities of family care staff. Ensures adherence to standard operating policies and procedures. Ensures the timely provision of all potential donor evaluations, standard approach, and obtains authorization. Ensures that the call schedule is adequately covered at all times. Collaborates with Clinical and Hospital Services Manager and staff on activities and meetings as requested. Participates in all leadership training opportunities and will implement all leadership principles into management position. Leadership principles include recruitments, peer interviews, hiring, on boarding, monthly rounding, coaching, and mentoring all staff. Will monitor family care staff's progress, encouraging growth and setting professional goals that are in line with the organizations strategic plan. Provide employee coaching and counseling as needed. Responsible for ensuring all family care staff are trained and efficient in their primary job responsibilities. Will participate in all clinical department staff meetings and case reviews. Participates in external and internal committees to represent organ operations and the entire organization. Participates with Medical Directors and Medical Advisory Committee related to policy/practice changes and review of donation opportunities as required by regulatory bodies. Perform other duties as assigned. The ideal candidate will have: BA degree in related field required. Master's preferred 3+ years of OPO experience in authorization, leadership experience preferred but not required CTPS preferred but not required Excellent written and verbal communication skills required Ability to pass MVR underwriting requirements Working knowledge of computers and Microsoft Office applications to include Word, PowerPoint and Excel is required. We offer a competitive compensation package including: Up to 176 hours of PTO your first year Up to 72 hours of Sick Time your first year Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage 403(b) plan with matching contribution Company provided term life, AD&D, and long-term disability insurance Wellness Program Relocation Allowance Supplemental insurance benefits such as accident coverage and short-term disability Discounts on home/auto/renter/pet insurance Cell phone discounts through Verizon Monthly phone stipend **New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.** You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position. DCIDS is an EOE/AA employer - M/F/Vet/Disability.