Military Veterans - CDL Opportunities

Dead River Company
Manchester, NH
Attention: Military Veterans looking for CDL Driver Opportunities!

Please reach out directly to Jason Grower (USN - Retired) to discuss opportunities at Dead River Company. Jason can be reached at 603-625-8531 or you may email him at jason.grower@deadriver.com

WHAT YOU CAN EXPECT TO RECEIVE AS A DEAD RIVER DELIVERY DRIVER:

+ Home every night

+ Highly competitive pay - paid weekly

+ 401(k) Retirement Savings Plan with match

+ Work Uniforms & Boot allowance

+ Industry Leading Benefits for full-time drivers

+ Paid time off & paid holidays for full-time drivers

+ Openings at several locations in Maine, New Hampshire, and Vermont

WHAT WE REQUIRE FROM OUR DEAD RIVER DELIVERY DRIVERS:

+ Minimum of 1-year experience as a driver

+ Good driving record and CDL

+ Hazmat endorsement preferred, not required

+ Strong customer focus and attention to detail

+ Confidence making deliveries in all weather conditions

+ Flexibility to work Saturdays during the heating season

+ A focus on Safety!

If you have interest in joining a company with a long history of stability and growth, please contact us immediately at 1-844-45DRIVE!

Position Summary: Safely, efficiently, and courteously delivers petroleum products to residential and commercial customers. The Delivery Driver position reports to the Delivery Driver Manager and is responsible for delivering petroleum products to residential and commercial customers. The responsibilities of this position will be carried out with particular attention to maintaining customer property and representing Dead River Company in accordance with the Dead River Company pledges and guarantees and co-worker guarantees. Essential Functions: 1. Performs a safety check of the delivery vehicle on a daily basis reporting any items needing repair. 2. Safely and productively reviews daily manifest, loads truck, and makes deliveries according to federal and state regulations and company policy. 3. Follows all established delivery standards with emphasis on customer service, efficiency and productivity. 4. Attends and takes an active role in delivery driver meetings (huddles). 5. Effectively communicates with Delivery Center dispatchers and routing specialists. Proactively reports any customer concerns encountered or other problems encountered. 6. Maintains a neat personal appearance including a clean uniform. 7. Attains a thorough understanding and becomes a proficient user of the Raven handheld device. 8. Promotes good customer relations by professionally interacting with all customers and by respecting customer property. 9. In accordance with Dead River Company pledges and guarantees, maintains a clean and organized truck stocked with appropriate tools and safety equipment. Takes responsibility for adhering to truck safety standards. 10. Participates in night and weekend on-call schedule. 11. Primes furnaces for customers who are out of oil or performs leak test and lights pilot for customers who are out of propane. 12. Embraces growth opportunities that involve cross-training or supporting other departments as needed. Other Tasks: Performs other work-related duties as assigned. Contacts: Drivers frequently deal with customers and other employees (dispatchers, service technicians, other drivers, and office personnel). These interactions will be timely to allow for appropriate follow through. Drivers will show empathy where appropriate. Customer comments and concerns will be directed to relevant parties to permit timely follow through from relevant parties. Education: A high school diploma or equivalent is preferred. Experience: Delivery drivers must be at least 21 years of age. At least one year of previous truck driving experience is preferred. Certification and Testing: Class B Commercial Drivers License with hazardous materials endorsement is required. CETP training and certification is required to deliver propane. Apprentice oil burner license is required for oil delivery drivers who prime furnaces. All delivery drivers must be able to pass a D.O.T. physical. All delivery drivers are subject to pre-employment and random drug testing. Equipment Used: Delivery vehicle and hose/nozzle, loading rack, priming equipment, wrenches, safety equipment (glasses, gloves, hard hat, shovel, speedy dry), and chock blocks. Decisions Made: The driver makes decisions regarding route planning and whether to make a delivery based on safety issues and weather concerns. Other decisions are made with input from appropriate office or dispatch personnel. Drivers are also expected to decide on the appropriate administrative, service or delivery personnel to direct customer concerns encountered in the field. Safety Considerations: Safety considerations relate to safe operation of the delivery truck and the safe transfer of petroleum products from the delivery vehicle to the customer's tank. Any accidents, spills, overfills, or wrong deliveries are immediately reported to the employee's supervisor. Other Attributes Required: This position requires dependability, commitment to exceptional customer service, ability to work independently, the desire to work as part of a team and a thorough understanding of the Dead River Company brand promise guarantees and pledges. Work Environment: About 50% of the time is spent working outside making deliveries in all weather conditions. Temperatures can vary from below zero to above 90 degrees, depending on the time of year. Since the job involves the delivery of liquid petroleum products there is exposure to fumes from these products. There is exposure to moderate truck and pump noise and vibration while driving. Physical Requirements Analysis: • The position requires frequent standing, walking, and sitting. • There is occasional stooping, kneeling, crouching, crawling, climbing. • There is frequent use of the hands/arms to reach, feel, handle, or pull. • There is frequent communication involving both talking and listening. Weight or Force Moved: Drivers must be able to pull a delivery hose (a weight of up to 75 lbs. - up to 150 feet an average of 30 times daily). Occasionally the employee is asked to help move heavier objects weighing in excess of 75 lbs.

Military Veterans - Employment Opportunities

Dead River Company
Manchester, NH
Attention: Military Veterans looking for positions with Management or Operations (hourly and salary) at Dead River Company!

Please reach out directly to Jason Grower (USN - Retired) to discuss opportunities at Dead River Company. Jason can be reached at 603-625-8531 or you may email him at jason.grower@deadriver.com
Attributes Required:

+ Good communication and listening skills

+ Planning and scheduling skills

+ Accuracy, organization, and attention to detail

+ Analytical skills

+ Dependability

+ Courteous demeanor and professional appearance

+ Flexibility to work overtime

+ Ability to work in a dynamic environment without distraction

Work Environment: Most of the work is performed in an office setting with controlled temperatures. The heating season is typically faster paced than the rest of the year.

Physical Requirements Analysis:

• The position requires frequent sitting with occasional standing and walking

• There is frequent use of the fingers to write, input data into a computer system, and handle paperwork

• There is frequent communication involving both speaking and listening

Weight or Force Moved: There is rarely a need to lift or move an object weighing more than 10 pounds. Assistance is available for lifting heavier items.

Customer Service Representative

Dead River Company
Bernardston, MA
Reporting to the Office Manager, the Customer Service Representative performs a variety of administrative and computer related responsibilities to ensure customer satisfaction, promote corporate goals and objectives and grow the company while contributing to an efficient, harmonious working environment. Serves as a Dead River Company ambassador by adhering to our Brand Promise, Guarantees and Pledges and our Co-Worker Guarantees and Pledges. Essential Functions: 1. Courteously answer incoming telephone calls and assist walk-in customers. 2. Utilizes the ADDS E3 system for customer account maintenance, setting up new accounts, and updating customer logs. 3. Perform computer related input and other clerical tasks relating to one or more of the following: Inventory control, accounts payable, accounts receivable, computer input (posting), price change administration, payments received, and bank deposits. 4. Develop a thorough knowledge of all departments, products, services, and delivery schedules. 5. Enthusiastically participates in annual market objectives, promotional programs and contests. 6. Support other members of the office staff by cross-training within the department and offering assistance as needed. 7. Perform other miscellaneous office duties such as filing, photocopying, and shredding. Other Tasks: Assist with special projects and other work-related duties as assigned. Other Attributes Required: 1) Dependability 2) Good communication and listening skills 3) Accuracy, organization, and attention to detail 4) Ability to work in a dynamic environment without distraction 5) Courteous demeanor and professional appearance 6) Flexibility to work seasonal overtime 7) Trouble shooting skills - within and between departments 8) The ability to adapt to change Education: A high school diploma or equivalent is preferred. Experience: One year of previous customer service experience including computer work is preferred. Equipment and Tools Used: Calculator, telephone, computer terminal, copier, Decisions Made: This position works as a "trusted advisor" to provide assistance to our customers. Resolves customer issues such as delivery or billing problems. If dissatisfaction persists, the customer is referred to the appropriate department head for resolution. Safety Considerations: The main safety concern relates to proper ergonomics while working at a video display terminal. Contacts: This position deals frequently with customers over the telephone and in person requiring excellent customer relations skills. The Customer Service Representative also cooperatively works with other employees and interacts with other departments. Work Environment: The work environment is mainly an office setting. The heating season is typically faster paced than the rest of the year. Physical Requirements Analysis: • The position requires frequent sitting and some standing. • There is frequent use of the fingers to write, input data into a computer system, and handle paperwork • There is frequent communication involving both speaking and listening in person and over the telephone Weight or Force Moved: There is rarely a need to lift or move an object weighing more than 10 pounds.

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Delivery Drivers - Seasonal

Dead River Company
Bernardston, MA
Up to $3000 Bonus Eligible! NEW Increased On-Call Pay! Apply Now!

WHAT YOU CAN EXPECT TO RECEIVE AS A DEAD RIVER DELIVERY DRIVER:

+ Home every night

+ Highly competitive pay - paid weekly

+ 401(k) Retirement Savings Plan with match

+ Work Uniforms & Boot allowance

+ Industry Leading Benefits for full-time drivers

+ Paid time off & paid holidays for full-time drivers

+ Openings at several locations in Maine, New Hampshire, and Vermont

WHAT WE REQUIRE FROM OUR DEAD RIVER DELIVERY DRIVERS:

+ Minimum of 1-year experience as a driver

+ Good driving record and CDL

+ Hazmat endorsement preferred, not required

+ Strong customer focus and attention to detail

+ Confidence making deliveries in all weather conditions

+ Flexibility to work Saturdays during the heating season

+ A focus on Safety!

If you have interest in joining a company with a long history of stability and growth, please contact us immediately at 1-844-45DRIVE!

Position Summary: Safely, efficiently, and courteously delivers petroleum products to residential and commercial customers. The Delivery Driver position reports to the Delivery Driver Manager and is responsible for delivering petroleum products to residential and commercial customers. The responsibilities of this position will be carried out with particular attention to maintaining customer property and representing Dead River Company in accordance with the Dead River Company pledges and guarantees and co-worker guarantees. Essential Functions: 1. Performs a safety check of the delivery vehicle on a daily basis reporting any items needing repair. 2. Safely and productively reviews daily manifest, loads truck, and makes deliveries according to federal and state regulations and company policy. 3. Follows all established delivery standards with emphasis on customer service, efficiency and productivity. 4. Attends and takes an active role in delivery driver meetings (huddles). 5. Effectively communicates with Delivery Center dispatchers and routing specialists. Proactively reports any customer concerns encountered or other problems encountered. 6. Maintains a neat personal appearance including a clean uniform. 7. Attains a thorough understanding and becomes a proficient user of the Raven handheld device. 8. Promotes good customer relations by professionally interacting with all customers and by respecting customer property. 9. In accordance with Dead River Company pledges and guarantees, maintains a clean and organized truck stocked with appropriate tools and safety equipment. Takes responsibility for adhering to truck safety standards. 10. Participates in night and weekend on-call schedule. 11. Primes furnaces for customers who are out of oil or performs leak test and lights pilot for customers who are out of propane. 12. Embraces growth opportunities that involve cross-training or supporting other departments as needed. Other Tasks: Performs other work-related duties as assigned. Contacts: Drivers frequently deal with customers and other employees (dispatchers, service technicians, other drivers, and office personnel). These interactions will be timely to allow for appropriate follow through. Drivers will show empathy where appropriate. Customer comments and concerns will be directed to relevant parties to permit timely follow through from relevant parties. Education: A high school diploma or equivalent is preferred. Experience: Delivery drivers must be at least 21 years of age. At least one year of previous truck driving experience is preferred. Certification and Testing: Class B Commercial Drivers License with hazardous materials endorsement is required. CETP training and certification is required to deliver propane. Apprentice oil burner license is required for oil delivery drivers who prime furnaces. All delivery drivers must be able to pass a D.O.T. physical. All delivery drivers are subject to pre-employment and random drug testing. Equipment Used: Delivery vehicle and hose/nozzle, loading rack, priming equipment, wrenches, safety equipment (glasses, gloves, hard hat, shovel, speedy dry), and chock blocks. Decisions Made: The driver makes decisions regarding route planning and whether to make a delivery based on safety issues and weather concerns. Other decisions are made with input from appropriate office or dispatch personnel. Drivers are also expected to decide on the appropriate administrative, service or delivery personnel to direct customer concerns encountered in the field. Safety Considerations: Safety considerations relate to safe operation of the delivery truck and the safe transfer of petroleum products from the delivery vehicle to the customer's tank. Any accidents, spills, overfills, or wrong deliveries are immediately reported to the employee's supervisor. Other Attributes Required: This position requires dependability, commitment to exceptional customer service, ability to work independently, the desire to work as part of a team and a thorough understanding of the Dead River Company brand promise guarantees and pledges. Work Environment: About 50% of the time is spent working outside making deliveries in all weather conditions. Temperatures can vary from below zero to above 90 degrees, depending on the time of year. Since the job involves the delivery of liquid petroleum products there is exposure to fumes from these products. There is exposure to moderate truck and pump noise and vibration while driving. Physical Requirements Analysis: • The position requires frequent standing, walking, and sitting. • There is occasional stooping, kneeling, crouching, crawling, climbing. • There is frequent use of the hands/arms to reach, feel, handle, or pull. • There is frequent communication involving both talking and listening. Weight or Force Moved: Drivers must be able to pull a delivery hose (a weight of up to 75 lbs. - up to 150 feet an average of 30 times daily). Occasionally the employee is asked to help move heavier objects weighing in excess of 75 lbs.

Outside Sales - Residential

Dead River Company
Bernardston, MA
Are you an outside sales person looking to sell meaningful services? Dead River Company is seeking an outside HVAC Sales Rep. Steady lead stream thanks to our solid reputation and excellent customer service!
This position provides customers with the best possible solutions to their energy, comfort and safety related needs Focus areas include selling liquid products, service plans, and equipment As a "trusted advisor" to both existing and new customers, this position seeks to provide high quality service before and after the sale in support of our Brand Promise and Customer Guarantees and Pledges. This position reports directly to the Sales Manager but also collaborates and receives input from the Area or Market Manager. Essential Functions: 1. Responsible for growing residential sales. 2. Develops a territory sales plan to include annual goals, annual activities and residential targets to support corporate market growth strategy. 3. Calls on residential customers in order to generate new business and achieve sales goals. Promotes all products and services available in the assigned area. 4. Accurately and timely prepares and submits proposals to existing and potential new customers. 5. Collaborates with trusted advisor team to generate and close leads. 6. Creatively seeks out new business opportunities. Develops relationships with builders, remodelers, neighborhood groups, and realtors to identify potential new business opportunities. 7. Responsible for customer relations and quality service before, during and after the sale. 8. Maintains harmonious relationships and good communication with other departments (service, credit, and delivery) to ensure consistent and excellent service. 9. Stays abreast of the latest in heating equipment technology by interacting with the service department, suppliers, and attending seminars, trade shows, etc. 10. Actively participates in home shows, consumer energy training seminars and other community activities in an effort to identify new customer opportunities. Other Tasks: Assists with special projects and other work-related duties as assigned. Education: A high school diploma or equivalent is required. Experience: The Residential/Outside Sales candidate should have a minimum of two years of previous sales experience or a combination of sales and petroleum related experience. Solicitation selling experience is preferred. Attributes Required: • Strong communication and negotiation skills • High Initiative (Self Starter) • Strong computer skills (Microsoft Word, Excel, Power Point) & Math skills • Ability and willingness to make "cold calls" • Creativity • Strong presentation skills • Follow-up on Commitments (Integrity) • Organizational and time management skills • Ability to build relationships Equipment and Tools Used: Basic office and computer related equipment. Decisions Made: Daily this position must decide how and where to focus his/her time. This position makes decisions primarily relating to how to attract and retain new business. Many decisions are made in consultation with the Director of Sales and or the Area or Market Manager. Contacts: This position deals frequently with all levels of employees, trade influencers, homeowners, and equipment suppliers. Safety Considerations: Since this position is frequently out of the office there are considerations relating to vehicle safety and personal safety from slip, trip, or fall. Work Environment: Approximately 75% of the week is spent in the field visiting current and prospective customers in a variety of settings. The balance of the time is spent in an office setting. When out of the office, all weather conditions may be encountered. Physical Requirements Analysis: • The position requires frequent sitting, standing, and walking • There is frequent use of the fingers to write, input data into a computer system, and handle paperwork • There is frequent communication involving both speaking and listening in person and over the telephone Weight or Force Moved: There is rarely a need to lift or move an object weighing more than 10 - 15 pounds.

Night Transport Delivery Driver

Dead River Company
Presque Isle, ME
Safely, efficiently, and courteously transports petroleum products to company operations and commercial accounts to assure a high level of customer satisfaction. Essential Functions1. Performs a vehicle inspection check of the transport vehicle on a daily basis reporting any items needing repair to dispatch. 2. Safely and timely loads truck, drives to delivery destination, and makes delivery according to federal and state regulations and company policy. 3. Utilizes computerized technology according to company policy. 4. Maintains a neat personal appearance including a clean uniform. 5. Promotes good customer relations and a high standard of corporate image. This is achieved by maintaining clean trucks, and safe, courteous driving. 6. Maintains a clean and organized truck stocked with appropriate tools, fittings, and safety equipment. 7. Reports all accidents, spills, or wrong deliveries to the dispatcher. Other Tasks Performs other work-related duties as assigned. Experience Delivery drivers must be at least 21 years of age. Previous truck driving experience is preferred. Other Attributes Required This position requires dependability, commitment to exceptional customer service, ability to work independently, and the desire to work as part of a team Education A high school diploma or equivalent is preferred. Certification and Testing • Class A Commercial Driver's License with tanker and hazardous materials endorsement is required. • CETP training and certification is required to transport propane. • All transport drivers must be able to pass a D.O.T. physical. • All transport drivers are subject to pre-employment and random drug and alcohol testing. Contacts Drivers frequently deal with customers and other employees (dispatchers, service technicians, other drivers, and office personnel). Decisions Made The driver makes decisions regarding route planning and whether to make a delivery based on safety issues and weather concerns. Other decisions are made with input from appropriate dispatch personnel. Safety and Liability Considerations Safety considerations relate to safe operation of the transport truck and the safe and accurate transfer of petroleum products from the vehicle to the appropriate tank. Any accidents, spills, overfills, or wrong deliveries are immediately reported to the employee's supervisor. Equipment Used Tractor and trailer, hose/nozzle, loading rack, wrenches, safety equipment (glasses, gloves, hard hat, shovel, speedy dry), and chock blocks. Technology Used Drivers receive training in the use of an IPad that is used to track most aspects of product delivery and DOT regulations. Work Environment Approximately 60%-80% of the time is spent driving the transport vehicle in all weather conditions. The remainder of the time is spent unloading and offloading product. Temperatures can vary from below zero to above 90 degrees, depending on the time of year. Since the job involves the delivery of liquid petroleum products there is exposure to fumes from these products. There is exposure to moderate truck and pump noise and vibration while driving. Physical Requirements Analysis • The position requires frequent sitting, occasional walking, and standing. • There is occasional stooping, kneeling, crouching, climbing. • There is frequent use of the hands/arms to reach, feel, handle, pull or lift. • There is frequent communication involving both talking and listening. Weight or Force Moved: Drivers must be able to pull a delivery hose (a weight of up to 75 lbs. - up to 75 feet an average of 2-5 times daily).

Delivery Driver

Dead River Company
Waterville, ME
Safely, efficiently, and courteously delivers petroleum products to residential and commercial customers The Delivery Driver position reports to the Delivery Driver Manager and is responsible for delivering petroleum products to residential and commercial customers. The responsibilities of this position will be carried out with particular attention to maintaining customer property and representing Dead River Company in accordance with the Dead River Company pledges and guarantees and co-worker guarantees. Essential Functions: 1. Performs a safety check of the delivery vehicle on a daily basis reporting any items needing repair. 2. Safely and productively reviews daily manifest, loads truck, and makes deliveries according to federal and state regulations and company policy. 3. Follows all established delivery standards with emphasis on customer service, efficiency and productivity. 4. Attends and takes an active role in delivery driver meetings (huddles). 5. Effectively communicates with Delivery Center dispatchers and routing specialists. Proactively reports any customer concerns encountered or other problems encountered. 6. Maintains a neat personal appearance including a clean uniform. 7. Attains a thorough understanding and becomes a proficient user of the Raven handheld device. 8. Promotes good customer relations by professionally interacting with all customers and by respecting customer property. 9. In accordance with Dead River Company pledges and guarantees, maintains a clean and organized truck stocked with appropriate tools and safety equipment. Takes responsibility for adhering to truck safety standards. 10. Participates in night and weekend on-call schedule. 11. Primes furnaces for customers who are out of oil or performs leak test and lights pilot for customers who are out of propane. 12. Embraces growth opportunities that involve cross-training or supporting other departments as needed. Other Tasks: Performs other work-related duties as assigned. Contacts: Drivers frequently deal with customers and other employees (dispatchers, service technicians, other drivers, and office personnel). These interactions will be timely to allow for appropriate follow through. Drivers will show empathy where appropriate. Customer comments and concerns will be directed to relevant parties to permit timely follow through from relevant parties. Education: A high school diploma or equivalent is preferred. Experience: Delivery drivers must be at least 21 years of age. At least one year of previous truck driving experience is preferred. Certification and Testing: Class B Commercial Drivers License with hazardous materials endorsement is required. CETP training and certification is required to deliver propane. Apprentice oil burner license is required for oil delivery drivers who prime furnaces. All delivery drivers must be able to pass a D.O.T. physical. All delivery drivers are subject to pre-employment and random drug testing. Equipment Used: Delivery vehicle and hose/nozzle, loading rack, priming equipment, wrenches, safety equipment (glasses, gloves, hard hat, shovel, speedy dry), and chock blocks. Decisions Made: The driver makes decisions regarding route planning and whether to make a delivery based on safety issues and weather concerns. Other decisions are made with input from appropriate office or dispatch personnel. Drivers are also expected to decide on the appropriate administrative, service or delivery personnel to direct customer concerns encountered in the field. Safety Considerations: Safety considerations relate to safe operation of the delivery truck and the safe transfer of petroleum products from the delivery vehicle to the customer's tank. Any accidents, spills, overfills, or wrong deliveries are immediately reported to the employee's supervisor. Other Attributes Required: This position requires dependability, commitment to exceptional customer service, ability to work independently, the desire to work as part of a team and a thorough understanding of the Dead River Company brand promise guarantees and pledges. Work Environment: About 50% of the time is spent working outside making deliveries in all weather conditions. Temperatures can vary from below zero to above 90 degrees, depending on the time of year. Since the job involves the delivery of liquid petroleum products there is exposure to fumes from these products. There is exposure to moderate truck and pump noise and vibration while driving. Physical Requirements Analysis: • The position requires frequent standing, walking, and sitting. • There is occasional stooping, kneeling, crouching, crawling, climbing. • There is frequent use of the hands/arms to reach, feel, handle, or pull. • There is frequent communication involving both talking and listening. Weight or Force Moved: Drivers must be able to pull a delivery hose (a weight of up to 75 lbs. - up to 150 feet an average of 30 times daily). Occasionally the employee is asked to help move heavier objects weighing in excess of 75 lbs.

Routing Specialist

Dead River Company
Hallowell, ME
Reporting to the Delivery Center Manager, the Routing Specialist plans, schedules, and coordinates the timely, safe and efficient daily delivery of petroleum products Utilizing a computerized dispatching system, maps and builds daily delivery routes to assure a high level of customer satisfaction, and an efficient, profitable operation. This is done in support of the Dead River Company Brand Promise, Customer Guarantees and Pledges and Co-worker Guarantees and Pledges. Essential Functions: 1. Forecasts daily and weekly demand based on weather, degree day accumulation, and direction on degree day pull. 2. Builds efficient routes by mapping and sequencing deliveries. Reviews customer account information to ensure it is correct. 3. Assigns drivers and trucks (determine the number of trucks required based on forecast volume). Provides manifest(s) to satellite offices. 4. Analyzes burning pattern changes for accounts and switches delivery schedule based on seasonality. 5. Reviews delivery dispatch logs (auto to will-call, adding appliance, terminating, etc.) and updates accounts for forecasting accuracy. 6. Reviews K-Factor exception reporting, run-out warning report, and next day deliveries and takes appropriate action. 7. Addresses after-hours service requests. 8. Prepares initial ticket assignment for the next day. 9. Communicates with Dispatcher regarding: • Daily and weekly forecast plan • Assessment of delivery defects (run-outs, near misses, small drops, zero fills) 10. Reviews and seeks to improve key metrics (throughput, delivery defects, safety) 11. Helps attain annual market performance goals. Other Tasks: Performs other work-related duties as assigned. Other Attributes Required: • Planning and scheduling skills • Analytical skills • Technology/computer skills • A commitment to exceptional customer relations • Ability to meet deadlines • Ability to remain focused on detailed work in the midst of a busy, sometimes noisy, office environment Education: A high school diploma or equivalent is required. Experience: Two years of experience in a dispatch environment with computerized dispatch technology is preferred. Equipment/Software Used: Computer keyboard, mouse, RAVEN computerized delivery/dispatch system, ADDS E3 system, telephone Decisions Made: Decisions are made relating to dispatching petroleum products and customer relations. Complex decisions are made in consultation with the Delivery Manager. Contacts: This position works closely with the Delivery Manager and Dispatcher(s). Safety Considerations: Personal safety considerations relate to proper ergonomics while working at a video display terminal. Other safety considerations relate to the dispatching of petroleum products to avoid run-outs and minimize risk associated with delivery during all kinds of weather and varied delivery situations. Work Environment: The work environment is a fast-paced office setting. Physical Requirements Analysis: • The position requires frequent sitting with some standing and walking. • There is frequent use of the hands/arms/fingers to reach, feel, handle paperwork, and input data into a computer • There is frequent communication involving both talking and listening over the telephone or radio and in person • Vision requirements include the ability to read printed and handwritten documents and information contained on a video display terminal. Weight or Force Moved: There is seldom a need to lift an object weighing in excess of 10 pounds.

Delivery Driver

Dead River Company
Scarborough, ME
NEW! Increased On-Call Pay! Apply Now!

WHAT YOU CAN EXPECT TO RECEIVE AS A DEAD RIVER DELIVERY DRIVER:

+ Home every night

+ Highly competitive pay - paid weekly

+ 401(k) Retirement Savings Plan with match

+ Work Uniforms & Boot allowance

+ Industry Leading Benefits for full-time drivers

+ Paid time off & paid holidays for full-time drivers

+ Openings at several locations in Maine, New Hampshire, and Vermont

WHAT WE REQUIRE FROM OUR DEAD RIVER DELIVERY DRIVERS:

+ Minimum of 1-year experience as a driver

+ Good driving record and CDL

+ Hazmat endorsement preferred, not required

+ Strong customer focus and attention to detail

+ Confidence making deliveries in all weather conditions

+ Flexibility to work Saturdays during the heating season

+ A focus on Safety!

Position Summary: Safely, efficiently, and courteously delivers petroleum products to residential and commercial customers. The Delivery Driver position reports to the Delivery Driver Manager and is responsible for delivering petroleum products to residential and commercial customers. The responsibilities of this position will be carried out with particular attention to maintaining customer property and representing Dead River Company in accordance with the Dead River Company pledges and guarantees and co-worker guarantees. Essential Functions: 1. Performs a safety check of the delivery vehicle on a daily basis reporting any items needing repair. 2. Safely and productively reviews daily manifest, loads truck, and makes deliveries according to federal and state regulations and company policy. 3. Follows all established delivery standards with emphasis on customer service, efficiency and productivity. 4. Attends and takes an active role in delivery driver meetings (huddles). 5. Effectively communicates with Delivery Center dispatchers and routing specialists. Proactively reports any customer concerns encountered or other problems encountered. 6. Maintains a neat personal appearance including a clean uniform. 7. Attains a thorough understanding and becomes a proficient user of the Raven handheld device. 8. Promotes good customer relations by professionally interacting with all customers and by respecting customer property. 9. In accordance with Dead River Company pledges and guarantees, maintains a clean and organized truck stocked with appropriate tools and safety equipment. Takes responsibility for adhering to truck safety standards. 10. Participates in night and weekend on-call schedule. 11. Primes furnaces for customers who are out of oil or performs leak test and lights pilot for customers who are out of propane. 12. Embraces growth opportunities that involve cross-training or supporting other departments as needed. Other Tasks: Performs other work-related duties as assigned. Contacts: Drivers frequently deal with customers and other employees (dispatchers, service technicians, other drivers, and office personnel). These interactions will be timely to allow for appropriate follow through. Drivers will show empathy where appropriate. Customer comments and concerns will be directed to relevant parties to permit timely follow through from relevant parties. Education: A high school diploma or equivalent is preferred. Experience: Delivery drivers must be at least 21 years of age. At least one year of previous truck driving experience is preferred. Certification and Testing: Class B Commercial Drivers License with hazardous materials endorsement is required. CETP training and certification is required to deliver propane. All delivery drivers must be able to pass a D.O.T. physical. All delivery drivers are subject to pre-employment and random drug testing. Equipment Used: Delivery vehicle and hose/nozzle, loading rack, priming equipment, wrenches, safety equipment (glasses, gloves, hard hat, shovel, speedy dry), and chock blocks. Decisions Made: The driver makes decisions regarding route planning and whether to make a delivery based on safety issues and weather concerns. Other decisions are made with input from appropriate office or dispatch personnel. Drivers are also expected to decide on the appropriate administrative, service or delivery personnel to direct customer concerns encountered in the field. Safety Considerations: Safety considerations relate to safe operation of the delivery truck and the safe transfer of petroleum products from the delivery vehicle to the customer's tank. Any accidents, spills, overfills, or wrong deliveries are immediately reported to the employee's supervisor. Other Attributes Required: This position requires dependability, commitment to exceptional customer service, ability to work independently, the desire to work as part of a team and a thorough understanding of the Dead River Company brand promise guarantees and pledges. Work Environment: About 50% of the time is spent working outside making deliveries in all weather conditions. Temperatures can vary from below zero to above 90 degrees, depending on the time of year. Since the job involves the delivery of liquid petroleum products there is exposure to fumes from these products. There is exposure to moderate truck and pump noise and vibration while driving. Physical Requirements Analysis: • The position requires frequent standing, walking, and sitting. • There is occasional stooping, kneeling, crouching, crawling, climbing. • There is frequent use of the hands/arms to reach, feel, handle, or pull. • There is frequent communication involving both talking and listening. Weight or Force Moved: Drivers must be able to pull a delivery hose (a weight of up to 75 lbs. - up to 150 feet an average of 30 times daily). Occasionally the employee is asked to help move heavier objects weighing in excess of 75 lbs.

Service Technicians

Dead River Company
Hollis, ME
Up to $5000 Bonus Eligible!!!

Currently seeking experienced LP and OB technicians to join our team!

This opportunity includes highly competitive compensation and an industry leading benefits package including:

+ 401 (k) plan with company

+ Health Insurance including Family Coverage

+ Dental Insurance

+ Vision insurance

+ Life insurance

+ Short-term and long-term disability.

+ Paid time off

+ 10 paid holidays

+ Tuition reimbursement

+ Education assistance for employees and their children

+ Discounts on our products

Put your skills to work at a reputable successful company that cares about its employees. Uniforms, continuing education, in-house technical training and a top-notch fleet equipped with tools are also provided.

The ideal candidate will have:

+ Masters or Journeyman License

+ Experience in installation, maintenance, and repair of residential and commercial oil heating equipment

+ Strong customer focus

+ The ability to work without close supervision

+ HAZMAT endorsement / Propane license a plus

+ A focus on safety!

Position Summary: Installs and repairs residential and commercial propane and/or oil burner equipment and appliances while ensuring a high level of customer service. The responsibilities of this position are carried out with particular attention to maintaining customer property, respecting customer confidentiality and working as a trusted advisor. The Service Technician serves as a Dead River Company ambassador by adhering to our Brand Promise, Guarantees and Pledges and our Co-Worker Guarantees and Pledges. Essential Functions:

+ Installs, trouble-shoots and repairs oil and/or propane heating systems in accordance with applicable codes, safety regulations and Dead River Company policies.

+ Performs efficiency tests, tune-ups, and contract service inspections.

+ Eliminates call-backs and reduces liability by ensuring that all work is performed safely and accurately.

+ Promotes image as a trusted advisor through a neat appearance, clean uniform and timely, safe and courteous service.

+ Promotes Dead River company products and services. Advises customers on best options for specific needs.

+ Maintains a neat and orderly service vehicle. Ensures that all tools and equipment are in safe operating condition.

+ Immediately records and reports parts and labor for service calls in accordance with company procedures. Maintains and tracks parts inventories in service vehicle.

+ Participates in night and weekend on-call schedule as necessary.

+ Reports all accidents, spills, and liability claims.

+ Performs propane Gas-check inspections according to applicable codes and company policy without supervision. (Propane technicians)

Other Tasks: Performs other work-related duties as assigned. Education: A high school diploma or equivalent is required. Technical school training is preferred. Contacts: Technicians regularly interact with customers, other employees (dispatchers, other technicians, drivers, and office personnel) and equipment and parts supply vendors. Experience: Apprentice - Will have successfully completed oil burner training course or CETP program. Journeyman - Will have at least one year of relevant oil and/or propane service experience. Master - Will have two or more years of relevant oil and/or propane service experience Certification, Licensing, and Testing: • Apprentice, Journeyman or Master designation licensing is necessary in states where required. • Applicable propane CETP certification is required for propane technicians. • All technicians must be able to pass a pre-employment physical. • All technicians must have a valid motor vehicle drivers' license. Driving record is reviewed at employment, and annually thereafter, and must meet company standards. Equipment Used: Industry related equipment including all types of hand tools, testing equipment, threading equipment, soldering torch, power tools, along with appropriate gauges and meters. Decisions Made: Technicians make decisions regarding the appropriate steps to take in servicing or installing equipment and heating devices. Complex problems or unusual customer related issues are referred to the Service Manager or other appropriate party. The apprentice works under the direct supervision of a journeyman or master technician. Safety Considerations: Safety considerations relate to safe operation of the service vehicle, wearing appropriate personal protective safety equipment, proper lifting of heavy parts or equipment, and general observation of the surroundings where work is being done. Other Attributes Required: This position requires dependability, commitment to exceptional customer service, ability to work independently, the desire to work as part of a team and a thorough understanding of the Dead River Company brand promise, guarantees and pledges. Work Environment: Temperatures may vary from below zero to above 90 degrees, depending on the time of year. Since the job involves working with devices that burn petroleum products, there is some exposure to the product and fumes. The work area ranges from the technician van to commercial and consumer sites that are occasionally cramped with little headroom. Physical Requirements Analysis:

+ The position requires frequent driving, standing, walking, and sitting

+ There is occasional to frequent stooping, kneeling, crouching, crawling, climbing

+ There is frequent use of the hands/arms to reach, feel, handle, lift or pull

+ There is frequent communication involving both talking and listening

Weight or Force Moved: Technicians move various sized objects weighing from a few ounces to over 100 pounds. When very heavy objects are moved technicians are expected to seek assistance from other employees. See accompanying Physical Requirements Analysis for more detail.

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