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Become A Dealer

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Working As A Dealer

  • Performing for or Working Directly with the Public
  • Getting Information
  • Identifying Objects, Actions, and Events
  • Communicating with Supervisors, Peers, or Subordinates
  • Evaluating Information to Determine Compliance with Standards
  • Unpleasant/Angry People

  • Repetitive

  • $19,000

    Average Salary

What Does A Dealer Do At Penn National Gaming

* This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and Cast Members.
* Open game at assigned table, count contents, verify count with closing list, inspect cards or dice and sign off with supervisor.
* Deal games, payout winnings, exchange currency for chips and inform guests of game rules.
* Change over deck of cards or dice, inspect and mix cards.
* Verify bank roll fills with the supervisor and security personnel.
* Ensure protection of game; maintain continuous inspection of cards or dice, ensure betting in compliance with game rules and minimums set.
* Close game; sort cards, balance rack, count chips and sign off with the supervisor.
* Maintain the honesty and integrity of assigned games, controlling pace.
* Assist guest with questions on casino activities or refer to appropriate personnel.
* Must have excellent guest service skills.
* Other duties as assigned.
* To be successful in this position it will require the following skill set

What Does A Dealer Do At Lithia Auto Stores

* The Dealer Trade Driver is responsible for delivering vehicles to Lithia dealerships and customers in a safe and timely manner.
* The Dealer Trade Driver communicates with Sales staff and external customers.
* Ensures that vehicle identification numbers and stock number of each vehicle match paperwork.
* Ensure copies of dealer invoice accompany paperwork for each vehicle.
* Ensure that the vehicle being traded is clean and undamaged before leaving the lot.
* Notify GSM or Manager on duty immediately if any damage is found on vehicle being traded.
* Ensure all reference guides, keys, wheel locks etc., accompany all traded vehicles and deliver this information to the appropriate manager when trade is complete
* Newly traded vehicles must be thoroughly inspected, inside and out, before accepting delivery from dealership.
* If damage is found (i.e. scratches, door dings etc.), contact GSM or Manager on duty before leaving their lot.
* DO NOT return with a damaged vehicle unless you have notified the GSM or Desk Manager.
* Note any missing keys, books, wheel locks, floor mats, etc.
* Make every effort to ensure these items accompany the appropriate vehicle.
* Always make sure accessories that are listed are in fact on the vehicle.
* Other duties as required

What Does A Dealer Do At Berkshire Hathaway Automotive

* Maintain a documented system of accounting policies and procedures
* Oversight of the accounting office personnel along with all aspects of the general ledger and financial statements
* Partner with the General Manager to manage the financial results of the dealership
* Recommend benchmarks against which to measure the performance of company operations
* Responsible for adherence to dealership policies and internal control structure
* Proactively manage and safeguard company assets
* Actively manage expense structure and vendors
* Prepare the daily, weekly, and monthly reports required by the management team
* Work with the management staff of the dealership to review the data and prepare reports/analysis as necessary

What Does A Dealer Do At Car Tron Auto Sales

* Answer all incoming and internet leads in a timely manner Post cars on multiple sites such as craigslist and Facebook.
* BDC on Facebook and multiple social media sites.
* Follow up with existing customers to confirm their satisfaction and generate leads.
* Answer all questions each customer may have and set appointments Follow up with existing customers as well as customers who visited but did not purchase Assists customer with vehicle selection Use email, Lead Management Tool (CRM), Social Media sites Maintains up-to-date knowledge of all vehicles and promotions Determine each customer's vehicle needs by asking the right questions and listening to their response.
* Maintains a prospect development system.
* Candidates must pass background check.
* Convictions will be reviewed on a case by case basis; convictions will not necessarily bar a candidate's

What Does A Dealer Do At Generac Power Systems, Inc.

* Performs outbound cold calls to domestic and Canadian businesses with the goal of selling those business owners on the idea of partnering with Generac Power Systems for the sale and maintenance of Generac products.
* Fields inbound phone calls from the Dealer Acquisition queue from business interested in partnering with Generac for sales, maintenance and/or service.
* Develops and compiles lists of prospective customers for use as sales leads based on information from ad inquiries, trade shows, direct mail responses, card deck leads, aged leads, bingos, dealer resellers, business directories, internet websites, and other sources.
* Builds own pipeline of potential dealers through prospecting for new clients and reactivating dormant accounts.
* Maintains and tracks account progress in CRM.
* Meets daily call volume expectations, ensuring meeting new dealer, revenue and daily call volume goals.
* Meets customer support goals in terms of quality and service.
* Supports the new dealer process between Dealer Acquisition and Inside Sales Departments.
* Supports new hires for the Dealer Acquisition Team by allowing the new hire to shadow their work performance.
* Serves as back-ups to Customer Support Queues (pre-sales and post-sales) and Activation Queue.
* Performs other duties as assigned

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How To Become A Dealer

Most gaming jobs require a high school diploma or equivalent. Some casinos may require gaming managers to have a college degree. In addition, all gaming services workers must have excellent customer-service skills.


Gaming dealers, gaming supervisors, sports book writers and runners, and slot supervisors typically need a high school diploma or equivalent. Educational requirements for gaming managers, however, differ by casino. Although some casinos may only require a high school diploma or equivalent, others require gaming managers to have a college degree. Those who choose to pursue a degree may study hotel management, hospitality, or accounting in addition to taking formal management classes.


Individual casinos or other gaming establishments have their own training requirements. New gaming dealers may be sent to gaming school for a few weeks to learn a casino game, such as blackjack or craps. These schools teach the rules and procedures of the game, as well as state and local laws and regulations related to the game.

Although gaming school is primarily for new employees, some experienced dealers have to go to gaming school if they want to be trained in a new casino game.

Completing gaming school before being hired may increase a prospective dealer’s chances of being hired, but it does not guarantee a job. Casinos usually audition prospective dealers for open positions to assess their personal qualities.

Gaming and sports book writers and runners usually do not have to go to gaming school. They can be trained by the casino in less than 1 month. The casino teaches them state and local laws and regulations related to the game, as well the particulars of their job, such as keno calling.

Licenses, Certifications, and Registrations

Gaming services workers must be licensed by a state regulatory agency, such as a state casino control board or gaming commission. Licensing requirements for supervisory or managerial positions may differ from those for gaming dealers, gaming and sports book writers and runners, and all other gaming workers. However, all applicants for a license must provide photo identification and pay a fee. They must also typically pass an extensive background check and drug test. Failure to pass the background check may prevent candidates from getting a job or a gaming license.

Age requirements also vary by state. For specific licensing requirements, visit the state’s gaming commission website.

Work Experience in a Related Occupation

Gaming and slot supervisors and gaming managers usually have several years of experience working in a casino. Gaming supervisors often have experience as a dealer or in the customer outreach department of the casino. Slot supervisors usually have experience as a slot technician or slot attendant. Some also may have worked in entry-level marketing or customer-service positions.


Gaming managers are often promoted from positions as slot or gaming supervisors. They also may be moved from a management job in another part of the resort, such as hospitality, after learning about casino operations through an internship or on-the-job training.

Gaming dealers can advance to gaming supervisors and eventually managers. A slot supervisor can also advance to gaming manager.

Important Qualities

Communication skills. Gaming services workers must be able to explain the rules of the game to customers and answer any questions they have. Simple misunderstandings can cost a customer a lot of money and damage the reputation of the casino.

Customer-service skills. All gaming jobs involve a lot of interaction with customers. The success or failure of a casino depends on how customers view the casino, making customer service important for all gaming services occupations.

Leadership skills. Gaming managers and supervisors oversee other gaming services workers and must be able to guide them in doing their jobs and developing their skills.

Math skills. Because they deal with large amounts of money, many casino workers must be good at math.

Organizational skills. Gaming managers and supervisors must be well organized to handle administrative and other tasks required in overseeing gaming services workers.

Patience. All gaming services workers have to be able to keep their composure when they handle a customer who becomes upset or breaks a rule. They also must be patient in dealing with equipment failure of malfunction.

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Dealer jobs

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Dealer Demographics


  • Male

  • Female

  • Unknown



  • White

  • Hispanic or Latino

  • Asian

  • Unknown

  • Black or African American

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Languages Spoken

  • Spanish

  • Chinese

  • Mandarin

  • French

  • Italian

  • Japanese

  • German

  • Russian

  • Cantonese

  • Hmong

  • Dutch

  • Armenian

  • Arabic

  • Turkish

  • Hindi

  • Korean

  • Vietnamese

  • Navajo

  • Filipino

  • Carrier

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Dealer Education


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Top Skills for A Dealer


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Top Dealer Skills

  1. Outstanding Customer Service
  2. Game Tables
  3. Dealers
You can check out examples of real life uses of top skills on resumes here:
  • Incorporated math skills throughout entire shifts while having outstanding customer service.
  • Assisted supervisor with keeping accurate financial inventory on game tables.
  • Negotiated deals with other car dealerships to provide our customer with the correct vehicle.
  • Processed credit checks on dealership owners, and kept records for Internal and Corporate audits.
  • Conduct gambling games such as dice, craps, cards, and roulette following all applicable rules and regulations

Top Dealer Employers

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