What does a dealer do?
Generally, a dealer is someone who buys and sells securities for his/her or her account. Dealers act as the principal in trading. In the financial market, dealers purchase and sell financial products within the market. They then trade and distribute financial securities. Dealers in casinos are appointed to assist in the game at a gambling table. They play a significant role in distributing bets and payouts. Good communication skills, attention to detail, and customer service are necessary for performing this job.
Dealer responsibilities
Here are examples of responsibilities from real dealer resumes:
- Manage and train personnel, manage firms' capital through complex derivative transactions
- Demonstrate manual and visual dexterity to complete the shuffle, delivery and pick up of playing cards to each player.
- Demonstrate excellent communication skills to deal with irate customers, general manual dexterity and ability to perform simple mathematical calculations quickly.
- Entertain guest while dealing casino table games like, blackjack, pai gao , 3 card, ext.
- stud, let-it-ride, texas holdem.
- Work in a team structure to deal blackjack in accordance to rules and regulations.
- Conduct gambling games such as roulette and cards following all applicable rules and regulations.
- Provide blackjack dealing services for parties and fundraising events in the Tallahassee and Georgia area.
- Card dealing-Money handling-Quick mathematics -Multi-tasking-Loud, quick environment
- Develop working relationships with corporate customers and promote derivative products.
- Follow and understand all TDA rules
- Enforce the rules of the game in accordance with department guidelines and TDA standards.
Dealer skills and personality traits
We calculated that 17% of Dealers are proficient in Guest Service, Math, and Exceptional Guest. They’re also known for soft skills such as Communication skills, Customer-service skills, and Leadership skills.
We break down the percentage of Dealers that have these skills listed on their resume here:
- Guest Service, 17%
Provided superior guest service while maintaining game and security procedures.
- Math, 8%
Fast math Count large amounts of cash Entertain guests Answer all customer questions
- Exceptional Guest, 8%
Provide and exceptional Guest experience.Maintain and follow all guidelines set forth by Gaming Comission.building one-on-one relationships with customers to attract new players
- Work Ethic, 7%
Demonstrated strong work ethic by working 80 hours per week to complete sales goals in a short time frame.
- Excellent Interpersonal, 6%
Demonstrated excellent interpersonal skills in communications with customers.
- Dexterity, 6%
Demonstrated excellent communication skills to deal with irate customers, general manual dexterity and ability to perform simple mathematical calculations quickly.
Most dealers use their skills in "guest service," "math," and "exceptional guest" to do their jobs. You can find more detail on essential dealer responsibilities here:
Communication skills. One of the key soft skills for a dealer to have is communication skills. You can see how this relates to what dealers do because "gambling services workers must explain the rules of the game to customers and answer their questions." Additionally, a dealer resume shows how dealers use communication skills: "improved communication skills through hundreds of direct sales presentations. "
Customer-service skills. Another soft skill that's essential for fulfilling dealer duties is customer-service skills. The role rewards competence in this skill because "gambling jobs involve interaction with customers." According to a dealer resume, here's how dealers can utilize customer-service skills in their job responsibilities: "ensured that customers played by the game and casino rules. "
Leadership skills. dealers are also known for leadership skills, which are critical to their duties. You can see how this skill relates to dealer responsibilities, because "gambling managers and supervisors oversee other gambling services workers and must guide them in doing their jobs and developing their skills." A dealer resume example shows how leadership skills is used in the workplace: "table game dealer (requirements) manage bank on individual table basic math skills team worker leadership skills"
Math skills. dealer responsibilities often require "math skills." The duties that rely on this skill are shown by the fact that "because they may deal with large amounts of money, gambling services workers must be good at math." This resume example shows what dealers do with math skills on a typical day: "used mathematics to make easy as well as complex payouts and handling other customer table action. "
Organizational skills. Another common skill required for dealer responsibilities is "organizational skills." This skill comes up in the duties of dealers all the time, as "gambling managers and supervisors should have an orderly system in place to handle administrative and other tasks for overseeing gambling services workers." An excerpt from a real dealer resume shows how this skill is central to what a dealer does: "demonstrated strong sales, and customer service, organizational, multi-tasking, and communication skills. "
The three companies that hire the most dealers are:
- Redline Advantage Merchandising30 dealers jobs
- Caesars Entertainment26 dealers jobs
- Remote26 dealers jobs
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Compare different dealers
Dealer vs. Gaming commissioner
There are some key differences in the responsibilities of each position. For example, dealer responsibilities require skills like "guest service," "math," "exceptional guest," and "work ethic." Meanwhile a typical gaming commissioner has skills in areas such as "tribe," "minimum internal," "audit reports," and "background investigations." This difference in skills reveals the differences in what each career does.
Gaming commissioners tend to reach higher levels of education than dealers. In fact, gaming commissioners are 6.9% more likely to graduate with a Master's Degree and 0.2% less likely to have a Doctoral Degree.Dealer vs. Croupier
Each career also uses different skills, according to real dealer resumes. While dealer responsibilities can utilize skills like "guest service," "math," "exceptional guest," and "work ethic," croupiers use skills like "collection reports," "continuous inspection," "cliente," and "guest complaints."
Average education levels between the two professions vary. Croupiers tend to reach similar levels of education than dealers. In fact, they're 1.7% more likely to graduate with a Master's Degree and 0.2% less likely to earn a Doctoral Degree.Dealer vs. Game operator
Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from dealer resumes include skills like "guest service," "math," "work ethic," and "excellent interpersonal," whereas a game operator is more likely to list skills in "game operations," "safety procedures," "ncaa," and "athletic events. "
Most game operators achieve a similar degree level compared to dealers. For example, they're 1.0% less likely to graduate with a Master's Degree, and 0.2% less likely to earn a Doctoral Degree.Dealer vs. Casino banker
Types of dealer
Updated January 8, 2025
