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Dealer support technician vs sales support technician

The differences between dealer support technicians and sales support technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a dealer support technician, becoming a sales support technician takes usually requires 2-4 years. Additionally, a sales support technician has an average salary of $59,559, which is higher than the $45,589 average annual salary of a dealer support technician.

The top three skills for a dealer support technician include customer service, technical support and dealer support. The most important skills for a sales support technician are customer service, product knowledge, and inbound calls.

Dealer support technician vs sales support technician overview

Dealer Support TechnicianSales Support Technician
Yearly salary$45,589$59,559
Hourly rate$21.92$28.63
Growth rate-4%
Number of jobs90,981177,065
Job satisfaction--
Most common degreeBachelor's Degree, 51%Bachelor's Degree, 51%
Average age4947
Years of experience124

Dealer support technician vs sales support technician salary

Dealer support technicians and sales support technicians have different pay scales, as shown below.

Dealer Support TechnicianSales Support Technician
Average salary$45,589$59,559
Salary rangeBetween $29,000 And $70,000Between $33,000 And $106,000
Highest paying City-New York, NY
Highest paying state-Connecticut
Best paying company-Apple
Best paying industry--

Differences between dealer support technician and sales support technician education

There are a few differences between a dealer support technician and a sales support technician in terms of educational background:

Dealer Support TechnicianSales Support Technician
Most common degreeBachelor's Degree, 51%Bachelor's Degree, 51%
Most common majorBusinessBusiness
Most common college-University of Pennsylvania

Dealer support technician vs sales support technician demographics

Here are the differences between dealer support technicians' and sales support technicians' demographics:

Dealer Support TechnicianSales Support Technician
Average age4947
Gender ratioMale, 60.6% Female, 39.4%Male, 76.4% Female, 23.6%
Race ratioBlack or African American, 10.3% Unknown, 4.5% Hispanic or Latino, 20.5% Asian, 4.3% White, 59.2% American Indian and Alaska Native, 1.2%Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.1% Asian, 5.1% White, 73.0% American Indian and Alaska Native, 0.2%
LGBT Percentage10%6%

Differences between dealer support technician and sales support technician duties and responsibilities

Dealer support technician example responsibilities.

  • Help to create an OEM division of product support.
  • Introduce aggressive POS as a key instrument to increase sales.
  • Prepare training information for OEM sales meetings using Microsoft Powerpoint.
  • Assist dealers in ordering parts and ensuring that HVAC units are under warranty.
  • Compose written reports of data collect from patient evaluation and present to department chief for thorough analysis of patient diagnosis.
  • Circuit provisioning formats used to troubleshoot, verify activation completion in switches.

Sales support technician example responsibilities.

  • Manage the maintenance, repair, and operation of POS equipment.
  • Manage individual sales activities by developing highly effective, communications focuse relationship with multiple sales channels.
  • Preform transfer on phone numbers and set-up of VOIP phone services
  • Assist in creating Linux FTP servers and solving internal networking issues.
  • Assist with router setup and acquiring and IP address for Intranet and Internet.
  • Train client in POS operations and tasks; share knowledge of software capabilities.
  • Show more

Dealer support technician vs sales support technician skills

Common dealer support technician skills
  • Customer Service, 23%
  • Technical Support, 18%
  • Dealer Support, 13%
  • Sales Support, 7%
  • Warranty Claims, 7%
  • Return Authorizations, 5%
Common sales support technician skills
  • Customer Service, 20%
  • Product Knowledge, 18%
  • Inbound Calls, 4%
  • Customer Support, 4%
  • IP, 4%
  • Technical Sales Support, 3%

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