Join Mills Auto Group as an Automotive ServiceAdvisor, where you will be the vital link between our customers and our skilled service team. Located in the Charlotte Metro area, you will play a key role in ensuring a smooth and positive service experience by assisting customers with their automotive needs, providing timely and accurate information, and coordinating service appointments.
Responsibilities
Greet customers and gather information about their vehicle service needs.
Provide clear and concise explanations of recommended services and repairs.
Schedule service appointments and coordinate with technicians to ensure timely completion.
Maintain accurate records of customer interactions, services performed, and parts used.
Handle customer inquiries and resolve concerns professionally.
Promote additional products and services to enhance customer satisfaction and dealership revenue.
Work closely with parts and service departments to ensure seamless service operations.
Requirements
Proven experience as an Automotive ServiceAdvisor or similar customer service role in the automotive industry.
Excellent communication and interpersonal skills.
Strong organizational and multitasking abilities.
Ability to understand automotive terminology and repair processes.
Proficient with computer systems and software related to service scheduling and invoicing.
Customer-focused attitude with problem-solving skills.
Valid driver's license and reliable transportation.
Benefits
Competitive annual compensation ranging from $80,000.00 to $125,000.00, paid semi-monthly.
Comprehensive health, dental, and vision insurance plans.
Retirement savings plan with company match.
Paid time off and holiday pay.
Ongoing training and career development opportunities.
Employee discounts on vehicle services and products.
About the Company
Mills Auto Group is a well-established automotive dealership committed to delivering exceptional customer service and quality vehicles. With a strong presence in the Charlotte Metro area, we pride ourselves on fostering a welcoming and professional work environment where employees can thrive and grow their careers. Join us to be part of a team dedicated to excellence in automotive service and customer satisfaction.
$38k-46k yearly est. 1d ago
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Service Advisor
Asbury Automotive 4.0
Tucson, AZ jobs
Do you have a passion for developing talent, providing exceptional guest experiences, and being an innovator in the automotive industry? As a ServiceAdvisor, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for an energetic, customer-focused ServiceAdvisor who will help us redefine the car-buying experience.
The ServiceAdvisor is the face of the dealership for service customers. It is the ServiceAdvisor's responsibility to present and sell needed products, and or, services to the customer in a professional manner while adhering to the manufacturer's published maintenance schedule and requirements. In doing so it is expected that the ServiceAdvisor will build rapport with the customer to promote customer satisfaction and customer retention.
Greet customers in a timely, friendly manner and obtain pertinent vehicle information
Actively promote and build rapport with the customer
Advise customers on the care and the value of maintaining their vehicles in accordance with manufacturers' specifications
Generate and provide customer with a complete and accurate estimate of repair
Establish and communicate completion time of repair with customer and technician
Answer incoming service calls
Maintain and schedule service appointments
Follow prescribed procedures for customer post follow-up resulting in return visits, increased sales and admirable CSI (Customer Satisfaction Index)
Strictly follow the manufacturer's warranty guidelines and procedures
Conduct business in an honest manner that maintains the manufacturer Customer Satisfaction Index (CSI) at or above Asbury's specified goal(s) in service for district, regional and national scores
Comply with all federal, state and local laws, and company policy, regarding the safeguarding all customer, company and manufacturer information, as well as customers vehicle and property
Must be able to manage in a fast paced work environment with limited supervision
Must have great customer service, phone and computer skills
Previous automotive ServiceAdvisor experience heavily preferred
Must be a minimum of eighteen years of age
Must have a valid driver's license
Must be able to pass pre-employment screening (background & drug test)
Company Benefits:
Pay and Recognition:
Paid holidays & paid time off
Paid training
Stock Awards(select management and front-line team member's eligible
Insurance / Retirement:
Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
Up to 12 weeks paid pregnancy leave (disability leave)
Paid Parental Leave
Health savings
Flex spending accounts (tax free)
Short-term and Long-term disability plans
Life Insurance (Whole Life and Term)
401k with company match
Learning, Tuition Assistance and Career Development:
Digital career path tool to assist with career development
Continuous training through Asbury's Internal Learning Management System
Professional growth and development opportunities Additional advantages:
Student loan relief resources
Employee assistance program
Employee discounts on parts and service repairs
Scholarship awards
Opportunities to join our community service initiatives, which includes paid volunteer hours
Aggressive Employee referral program with bonus opportunities
INDADVISOR
$63k-90k yearly est. 1d ago
Service Advisor
Asbury Automotive Group 4.0
Plano, TX jobs
About Asbury Park Place Dealerships is part of Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innova ServiceAdvisor, Advisor, Customer, Service
$68k-98k yearly est. 1d ago
BDC (Business Development Center) Service Agent
Asbury Automotive Group 4.0
Tucson, AZ jobs
Our BDC (Business Development Center) Service Agents are tasked with managing large amounts of inbound/outbound calls and emails in a timely manner. Identify customer needs, provide information on service appointment availability, partner with the se Business Development, Agent, Development, Business, Service, ServiceAdvisor, Retail, Automotive
$26k-30k yearly est. 1d ago
Collision Estimator / Service Advisor
Caliber Collision 3.7
Colonial Heights, VA jobs
2+ years of collision estimating experience; sales experience preferred
Must be 21 years of age or older
Must have a valid driver's license and be eligible for coverage under our company insurance policy
ABILITIES/SKILLS/KNOWLEDGE
Ability to do consistent physical activity - reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs
Must have prior experience with CCC1 or similar estimating software
You have an advance understanding and knowledge of the repair process/procedures
Strong sales orientation
Be able to understand instructions - written and verbal
Can prioritize competing tasks and adapt easily to a fast-paced environment
$30k-45k yearly est. 3d ago
Customer Service Specialist
AAA-The Automobile Club 4.5
Metairie, LA jobs
Customer Service Specialist. Job Summary. This position performs a variety of routine and advanced duties in support of growth, service goals and profitability for Field Sales within a Branch. Performs routine and advanced duties in support of agents Customer Service, Customer Service Specialist, Specialist, Insurance, Retail, Support, Sales
$24k-30k yearly est. 1d ago
Customer Service Specialist
AAA-The Automobile Club 4.5
Springfield, MO jobs
Customer Service Specialist. Well-known AAA Brand Products and Service. Excellent Earning Potential. Paid Training. If you are a career-minded, service-driven professional looking to join a fast-paced organization, then you have come to the right pla Customer Service Specialist, Customer Service, Specialist, Retail, Insurance
$26k-32k yearly est. 1d ago
Customer Service Specialist
AAA-The Automobile Club 4.5
Independence, MO jobs
Customer Service Specialist. Job Summary. This position performs a variety of routine and advanced duties in support of growth, service goals and profitability for Field Sales within a Branch. Performs routine and advanced duties in support of agents Customer Service, Customer Service Specialist, Specialist, Insurance, Retail, Support, Sales
$26k-32k yearly est. 1d ago
Customer Service Specialist
AAA-The Automobile Club 4.5
Slidell, LA jobs
Customer Service Specialist. This position performs a variety of routine and advanced duties in support of growth, service goals and profitability for Field Sales within a Branch. Performs routine and advanced duties in support of agents and other pe Customer Service, Customer Service Specialist, Specialist, Insurance, Retail, Support, Sales
$24k-30k yearly est. 1d ago
Customer Service Representative - Insurance
AAA-The Automobile Club 4.5
San Antonio, TX jobs
Customer Service Representative - Insurance. AAA Auto Club Enterprises is hiring full-time, motivated Customer Service Representatives to join our industry-leading Insurance Call Center team. If you're passionate about helping others and thrive in a Customer Service Representative, Customer Service, Insurance, Representative, Retail, Training
$24k-31k yearly est. 1d ago
Customer Service Representative Spanish Bilingual - Insurance
AAA-The Automobile Club 4.5
San Antonio, TX jobs
Customer Service Representative Spanish Bilingual - Insurance. AAA Auto Club Enterprises is hiring full-time, motivated Customer Service Representatives fluent in English/ Spanish to join our industry-leading Insurance Call Center team. If you're p Customer Service Representative, Customer Service, Spanish, Bilingual, Insurance, Representative, Retail
$24k-31k yearly est. 1d ago
Customer Service Representative - Insurance
AAA-The Automobile Club 4.5
Coppell, TX jobs
Customer Service Representative - Insurance. AAA Auto Club Enterprises is hiring full-time, motivated Customer Service Representatives to join our industry-leading Insurance Call Center team. If you're passionate about helping others and thrive in a Customer Service Representative, Customer Service, Insurance, Representative, Retail, Training
$25k-31k yearly est. 1d ago
Automotive Service Leader - Drive Sales & Customer Excellence
Midas International, LLC 4.1
San Francisco, CA jobs
A national automotive service brand is looking for a high-energy ServiceAdvisor to enhance customer satisfaction and drive sales. This role involves greeting customers, building trust through knowledgeable recommendations, and maintaining communication between customers and technicians. Ideal candidates are natural communicators with a competitive spirit. Join a team that values effort and offers top-tier training and career development opportunities. Apply now to take your career to new heights.
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$32k-37k yearly est. 3d ago
Automotive Service Leader - Drive Sales & Customer Excellence
Midas International, LLC 4.1
San Francisco, CA jobs
A leading automotive service brand in San Francisco is seeking a passionate ServiceAdvisor to join their team. In this role, you will serve as the communication bridge between customers and technicians, ensuring top-notch customer satisfaction while driving sales. Ideal candidates are natural communicators who thrive under pressure and have a competitive spirit. Opportunities for advancement and a performance-driven culture await you. Apply today to kickstart your career journey!
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$32k-37k yearly est. 4d ago
Oil & Gas New Engine Sales & Service Representative
Smith Power Products, Inc. 3.7
Frederick, CO jobs
About the Role
Smith Power Products is hiring an Oil & Gas New Engine Sales & Service Representative to grow market share and serve as the primary, boots-on-the-ground customer contact across the Mountain West. This role blends new engine sales, technical support, and customer relationship management, with a strong emphasis on field presence and long-term account growth.
What You'll Do
Grow market share by developing new customers and expanding existing accounts
Be the face of Smith Power Products in the field with consistent on-site customer engagement
Identify, develop, and close new engine sales opportunities
Support engine installations, commissioning, and startup activities
Coordinate service support, warranty claims, and maintenance programs
Act as the technical liaison between customers, service teams, and OEMs
Gather market and competitor intelligence to support territory growth
What We're Looking For
Experience in oil & gas engine sales or service
Strong knowledge of diesel and/or natural gas engines
Proven ability to build trust and relationships in the field
Comfortable working independently across a large territory
Willingness to travel extensively within NM, UT, WY, and CO
Preferred Experience
Familiarity with CAT, Cummins, MTU, Waukesha, Kohler, or similar engines
Mechanical or technical background
Exposure to drilling, compression, or production operations
Why Smith Power Products
High-impact role focused on territory growth and market share expansion
Autonomy to manage your territory and customer relationships
Strong internal service and technical support team
Competitive compensation with performance-based incentives
$28k-38k yearly est. 1d ago
Service Consultant
Hyundai Motor America 4.5
Fremont, CA jobs
As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Education
High School
Experience
1-3 years
Additional Information
At Dosanjh Family Automotive Group, we are committed to an environment where the customer is always treated with respect and dignity. Our associates are our most valuable resource and growth is encouraged through diligence, teamwork & creativity. Above all, there is the highest standard of honesty and integrity when conducting business. If you have an interest in automotive and a desire to develop a career in the industry, apply today!
Benefits
Medical & Dental Insurance
Vision Discount Program
401K Plan
Paid time off and vacation
Life insurance w/AD&D Feature
Growth opportunities
Paid Training
Employee vehicle purchase plans
Family owned and operated
Employee Assistance Program
Health Reimbursement Account
Discounts on products and services
Above average industry pay
Technician Specific Benefits
Relocation assistance available for qualified candidates
State-of-the-art facility with cutting edge technology
Shop equipped with the newest technology and equipment
Uniforms provided
Discounts on products and services
Work environment OSHA certified to current Air Quality Standards
Highly productive shop
Career advancement opportunities, promote from within
ASE and state inspection certification reimbursement and all training expenses paid to further your career
Paid continued education, on-going manufacturer hands on and web based training
Clean and professional work environment
Most manufacturer special tools provided
Apprenticeship program
Competitive wages
The Technician Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $33.00 and $45.00 per hour.
Responsibilities
Perform work specified on the repair order with efficiency and in accordance with dealership.
Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment.
Diagnose, maintain, and repair vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc.
Communicate directly with the ServiceAdvisor so that customers are informed if any additional service is needed. Provide an estimate of time needed for additional repairs.
Execute repairs under warranty to manufacturer specifications.
Qualifications
2+ years of Service Technician experience preferred
High school diploma or equivalent, ASE Certification required
B level qualifications, including Diagnostic, Electrical and Engine Repair
Dexterity, requiring a steady hand, excellent hand-eye coordination
Mechanical and troubleshooting skills and ability to operate electronic diagnostic equipment
Excellent customer service skills and basic computer competencies
Positive, friendly attitude, along with an eagerness to improve
Enjoy working in a dynamic environment
Teammate with ability to collaborate with others effectively
Ability to learn new technology, repair and service procedures and specifications
Valid driver's license and clean driving record
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Employment Position: Full Time
Salary:
$65,000.00 - $95,000.00 Yearly
Salary is not negotiable.
Zip Code: 94538
$65k-95k yearly 60d+ ago
Service Consultant
Hyundai Motor America 4.5
Irvine, CA jobs
As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Education
High School
Experience
1-3 years
Employment Position: Full Time
Salary:
$40,000.00 - $80,000.00 Yearly
Salary is negotiable.
Zip Code: 92618
$40k-80k yearly 60d+ ago
Service Consultant
Luther Automotive Services 4.9
Brooklyn Park, MN jobs
$42-$110k/year (Commission-Based) For over 70 years, we have built our brand on strong family values and a philosophy of serving our guests, team members, and communities with the understanding that every team member is critical to our success. If you are looking for a great career with great people, apply today!
With state-of-the-art facilities and technology, Luther looks to its Advisors to positively shape the customer experience by ensuring prompt and courteous service.
Responsibilities
* Oversee drive lane to ensure prompt, courteous, and effective service
* Ensure daily inventory of tech time is consistently sold by efficiently distributing work
* Provide concierge-level service by carrying out "above and beyond" assignments that leave a positive impression with the customer
Qualifications
* Detail-oriented with exceptional organizational and time-management skills
* Demonstrated ability to manage others
* Exceptional written and verbal communication skills
* Professional, well-groomed appearance
What We Offer:
* Medical, Dental & Vision
* Short Term & Long Term Disability
* 401k with Match
* HSA/Flexible Spending
* Paid Vacation
* Growth Opportunities
* Paid Training/OME Certification
Offers of employment are contingent upon successfully passing a criminal background check and review of motor vehicle records.
$42k-110k yearly 60d+ ago
Service Consultant (Service Advisor)
Luther Automotive Services 4.9
White Bear Lake, MN jobs
Service Consultant For over 70 years, we have built our brand on strong family values and a philosophy of serving our guests, team members, and communities with the understanding that every team member is critical to our success. If you are looking for a great career with great people, apply today!
With state-of-the-art facilities and technology, Luther looks to its Advisors to positively shape the customer experience by ensuring prompt and courteous service.
Responsibilities
* Oversee drive lane to ensure prompt, courteous, and effective service
* Ensure daily inventory of tech time is consistently sold by efficiently distributing work
* Provide concierge-level service by carrying out "above and beyond" assignments that leave a positive impression with the customer
Qualifications
* Detail-oriented with exceptional organizational and time-management skills
* Demonstrated ability to manage others
* Exceptional written and verbal communication skills
* Professional, well-groomed appearance
What We Offer:
* Medical, Dental & Vision
* Short Term & Long Term Disability
* 401k with Match
* HSA/Flexible Spending
* Paid Vacation
* Growth Opportunities
* Paid Training/OME Certification
Offers of employment are contingent upon successfully passing a criminal background check and review of motor vehicle records.
$38k-60k yearly est. 2d ago
Service Dispatcher
Toyota of Redlands 4.3
Redlands, CA jobs
Service Department Dispatcher - We are currently seeking a full time Service Dispatcher for our rapidly expanding dealership group! This is the perfect entry level position for individuals looking to get a "foot in the door" in the automotive industry!
JOB DUTIES:
Maintaining the standard and quality of service of the organization.
Dispatch all incoming Repair Orders to the appropriate Technicians.
Write various internal Repair Orders (such as PDI's).
Outbound calls to retrieve prepaid maintenance authorizations .
Documenting CCR's on Repair Orders and deliver finished Repair Orders back to the ServiceAdvisors.
Coordinating work with team members and management.
Other tasks and responsibilities as assigned by supervising manager.
JOB REQUIREMENTS: While no experience is necessary, an ideal candidate will be dependable, professional, and have a positive, can-do attitude. Other requirements include:
18 years of age or older.
General familiarity with a variety of automobiles.
Valid driver's license and clean driving record.
Excellent communication skills.
Pre-employment background check and drug test.
JOB BENEFITS: We have a comprehensive pay plan and benefits package that we will go over in detail with post interview candidates
Equal Opportunity Employer
Job Type: Full-time
Salary: $16.00 per hour (salary commensurate with experience)
Education:
High school or equivalent (Required)
License:
Driver's License (Required)
Language:
English (Required) and Spanish (Preferred but not required)
Job Type: Full-time
The Service Dispatcher Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $16.00 and $12.00.