Decision support analyst jobs near me - 710 jobs

A cutting-edge data analytics firm located in San Francisco is looking for a customer-focused Data Analyst. In this role, you will partner with clients to answer critical business questions regarding revenue performance and marketing optimization. The ideal candidate will possess strong analytical thinking skills and be able to communicate insights effectively. This position offers both in-person and flexible remote options, with a competitive salary range between $40,000 to $120,000 USD depending on experience and qualifications. #J-18808-Ljbffr

We are seeking a Data Analyst with hands‑on experience using Large Language Models (LLMs) such as ChatGPT, Claude, or similar AI tools to analyze, evaluate, and score data at scale. This role focuses on building automated workflows that feed structured and unstructured data into LLMs, interpret outputs, and convert insights into actionable results for business decision‑making. Key Responsibilities Use LLMs (ChatGPT, Claude, etc.) to analyze, categorize, and score datasets across various use cases. Design and develop automated workflows to pipe data into LLM models and retrieve structured outputs. Work with APIs, data pipelines, and automation tools to streamline LLM processing. Build and maintain scalable processes for ongoing data ingestion, transformation, and evaluation. Validate and refine AI outputs to ensure accuracy, consistency, and reliability. Collaborate with cross‑functional teams (Product, Engineering, Ops) to integrate AI‑driven insights into business processes. Develop documentation, frameworks, and best practices for AI data analysis and scoring processes. Monitor model performance, troubleshoot issues, and propose improvements. Required Qualifications Proven experience working with LLMs (ChatGPT, Claude, Gemini, etc.) for data analysis or automation. Strong background in data manipulation, processing, and interpretation. Experience building automated workflows or pipelines (e.g., Python, APIs, Zapier, Airflow, or similar tools). Ability to structure prompts, evaluate outputs, and optimize model performance. Familiarity with structured and unstructured data formats (CSV, JSON, text, etc.). Strong analytical mindset, attention to detail, and problem‑solving skills. Excellent written and verbal communication skills. Preferred Qualifications Experience with NLP applications or AI‑driven analytics. Background in analytics, data engineering, or automation projects. Knowledge of SQL, Python, or other scripting languages. Experience integrating AI solutions into business systems or platforms. #J-18808-Ljbffr

A national insurance group is seeking a Data Analyst in San Francisco, CA. The role involves developing reports and analyzing data to support key business functions. Applicants should have a bachelor's degree in a relevant field and at least 2 years of experience in analytics or workers compensation insurance. Skills in SQL, Python, and Power BI are essential. The company offers a competitive salary and benefits, including work-from-home flexibility and health insurance. #J-18808-Ljbffr

We are seeking an Entry-Level Help Desk Technician to join our team in a hybrid work environment. This role supports core business hours Monday-Friday (7:00 AM-4:00 PM or 8:00 AM-5:00 PM EDT) and follows a hybrid schedule with three days in office per week, though fully remote candidates may be considered for top talent. Responsibilities include providing customer-focused technical support via phone, chat, and a self-service ticketing portal; performing initial troubleshooting; managing and resolving tickets; and documenting issues within a ticketing system. The environment is primarily Microsoft and Windows-based, and this role places a strong emphasis on customer service, communication, and timely resolution. Prior contact center or phone/email support experience is a plus, as is familiarity with ticketing platforms such as ServiceNow, ShareWell, or Spiceworks. Technical experience and certifications such as CompTIA A+ are beneficial but not required-candidates with one to two years of relevant experience or a combination of education and experience are encouraged to apply. *Job Type & Location*This is a Contract position based out of Columbus, OH. *Pay and Benefits*The pay range for this position is $18.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a hybrid position in Columbus,OH. *Application Deadline*This position is anticipated to close on Jan 20, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About Judi Health Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including: Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers, Judi Health, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and Judi, the industry's leading proprietary Enterprise Health Platform (EHP), which consolidates all claim administration-related workflows in one scalable, secure platform. Together with our clients, we're rebuilding trust in healthcare in the U.S. and deploying the infrastructure we need for the care we deserve. To learn more, visit **************** Location: Remote (East Coast - 7am ET - 4pm ET) Position Summary: The IT Help Desk Technician assists in managing our ticketing system, MDM software, and AWS platform while overseeing the onboarding and off boarding IT activities associated with employee profiles. Position Responsibilities: Research end user issues independently, when needed, and document/develop a solution per company standards Developadditional MDM automation to facilitate user onboarding Identify MDM related company needs and create, configure, test and deploy management of user systems via MDM Software. Collaborate with internal partner teams to identify compliance, best practice, or other IT related policy needs within the cross functional existing processes and workflows; identify and present enhancements and deploy solutions to the business. Responsible for all onboarding and offboarding related IT activities, including system-wide access,purchasing and retrieving of equipment, upgrades, asset tagging, etc. Create Exchange rules to address spam/phishing emails as needed. Collaborate with the IT Engineering team to drive systemic improvements to email filtering system. Promptly respond to user requests via ticketing system/phone calls/IM Assist users with access/system issues Write and update documentation for user reference Help build andestablish procedures for newly established team Participate in a Help DeskOnCall schedule (tentatively will be 1 week/month, with potential higher volume at onset as the team grows). Responsible for adherence to the Capital Rx Code of Conduct, including reporting of noncompliance. Work hours: 7am ET - 4pm ET Minimum Qualifications: 2+ Years experience in a Help Desk role (preferably in a medium or larger company) Acustomer-oriented approach to problem resolution Experience supporting Mac hardware/OSX in a Help Desk environment Experience supporting remote users in a distributed environment Experience with Jira Service desk or a similar ticketing system Experience with Office 365 suite Salary Range$24-$28 USD All employees are responsible for adherence to the Capital Rx Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals. Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at*********************************************

When it comes to making a meaningful difference in the lives of our customers and employees, USAble Life is always ready. We are a diverse group of individuals working together to go the extra mile. Through our DEI initiatives, employees feel empowered to bring their talents and voice to our culture. Our passion for delivering the best products is matched only by our passion for our people. We are committed to making a meaningful difference in the lives of others which extends beyond our office walls. USAble Life has a long tradition of supporting our communities, and we're proud of the fact that our employees share that commitment. We have been recognized as a "Best Places to Work" in Arkansas, Florida, and Hawaii. You'll be rewarded with opportunities for personal and professional development and opportunities for advancement. This, coupled with our engaging culture and a comprehensive benefits package, ensures we are committed to our employees. What We Offer You: A culture that values employees and celebrates, empowers, and inspires a diverse workforce Outstanding and affordable benefits package Yearly bonus potential and annual increases PTO provided at date of hire 11 paid holidays 401(k) with up to 6% match; fully vested from day 1 Remote opportunities with company-provided equipment Team-oriented, collaborative group of peers Career advancement opportunities Tuition Reimbursement Employee Assistance Program Inclusion Council and Employee Resource Groups Recharge Days and Volunteer Time Off This is a remote position. The base salary range for an Actuarial Reporting Analyst I is $45,000 to $63,000. The base salary range for an Actuarial Reporting Analyst II is $55,000 to $77,000. Actual salaries will vary by geographic location and are based on factors such as candidate's qualifications, experience, skills, competencies, and company equity. In addition to base compensation, this role is eligible for an annual incentive plan based on company performance and individual performance. Why Join the Corporate Actuarial Team? Be part of a high-performing team recognized for innovation and excellence. Work in a collaborative environment that values continuous learning and development. Access to internal training resources, including Power BI bootcamps and hands-on learning platforms. Opportunity to contribute to impactful projects that shape the future of actuarial reporting. This is a multi-level position with increasing levels of required skills and experience at each higher level. Actuarial Reporting Analyst I Overview: We are seeking a detail-oriented and technically proficient Actuarial Report Analyst to join our Corporate Actuarial team. This role is ideal for someone who thrives on transforming complex data into actionable insights and is passionate about leveraging tools like Excel and Power BI to drive decision-making. Key Responsibilities: Develop, maintain, and enhance actuarial reports using advanced Excel functions and Power BI dashboards. Analyze large datasets to identify trends, anomalies, and opportunities for process improvement. Collaborate with actuarial, underwriting, and data governance teams to ensure data accuracy and consistency. Translate business needs into technical solutions that support strategic initiatives. Participate in cross-functional projects and contribute to the evolution of reporting standards and best practices. Required Qualifications: Advanced proficiency in Microsoft Excel, including pivot tables, complex formulas, and VBA scripting. Demonstrated experience building and maintaining Power BI dashboards. Strong analytical and problem-solving skills with a keen attention to detail. Excellent communication skills and the ability to present technical findings to non-technical stakeholders. Preferred Qualifications: Experience with SQL, Power Query, or other data transformation tools. Familiarity with actuarial models and insurance product structures. Exposure to enterprise reporting environments and version control practices. Required Education and Experience: Bachelor's degree in Actuarial Science, Mathematics, Statistics, Finance, Economics, or a related field. 1+ years of experience in actuarial reporting or data analytics within the insurance or financial services industry ______________________________________________________________________________________________________________________ Actuarial Reporting Analyst II Focus: Intermediate analytics and strategic support Responsibilities: Provide moderate to complex analytical support to senior management. Develop and modify reports covering financials and strategy. Maintain deep knowledge of company data structures and definitions. Lead or co-lead cross-functional projects. Participate in industry surveys and perform ad hoc reporting. Skills: Advanced Excel, Word, PowerPoint scripting preferred. Basic SQL, Power BI, Power Query, VBA knowledge. Ability to work independently and recognize trends. 2-5 years of insurance analytics experience. Please note: This position does not offer visa sponsorship. Candidates must be authorized to work in the United States without sponsorship now and in the future. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Tier I Helpdesk Analyst Clearance Requirement: U.S. Citizen or Permanent Resident eligible for Public Trust clearance Hourly rate: $18 - $20 per hour Who We Are At RCG, we're more than just a federal contracting company - we're a team of innovators, problem-solvers, and collaborators. Proudly Certified as a Great Place to Work, we are committed to building a culture where people can grow, contribute, and thrive while delivering exceptional IT services to government clients. The Opportunity We're seeking a Tier I Helpdesk Analyst to join our support team on a federal government contract in Suitland, MD. This role is ideal for IT professionals who enjoy solving problems, helping users, and keeping technology running smoothly. As the first line of defense, you'll be the go-to resource for troubleshooting and resolving user issues across hardware, software, and network systems - making a real difference every day. What You'll Do Provide front-line technical support via phone, email, web, and in-person interactions. Assist users with issues related to email, directories, operating systems, and desktop applications (Windows and Mac). Troubleshoot and resolve hardware/software issues for PCs, printers, and peripherals. Document and track user issues, resolutions, and follow-ups in the ticketing system. Escalate complex issues to higher-level support as needed, ensuring timely resolution. Deliver excellent customer service by clearly communicating with users and managing expectations. Contribute to helpdesk documentation, including user guides and troubleshooting procedures. Participate in team meetings and share input to improve helpdesk processes. What We're Looking For High School Diploma or equivalent (Associate's or higher preferred). 2+ years of technical support experience, providing phone and in-person assistance for email, directories, Windows desktop apps, and contract-specific applications. Experience as the initial point of contact for troubleshooting hardware and software issues (PCs, printers, peripherals). Familiarity with ticketing systems to manage and track support requests. Strong problem-solving skills, with the ability to work independently or under general direction. Excellent written and verbal communication skills - able to explain technical issues to non-technical users. U.S. Citizen or Permanent Resident eligible for Public Trust clearance. Preferred Skills & Certifications Associate's degree in IT, Computer Science, or related field. CompTIA A+, Network+, or similar certifications. Familiarity with ITIL best practices. Prior experience supporting federal government environments. Why You'll Love Working Here Certified Great Place to Work - supportive and inclusive culture. Competitive pay and benefits package. Opportunities to grow and advance your IT career. Make a direct impact by supporting mission-critical government operations. Equal Opportunity Statement RCG, Inc. does not discriminate against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, sexual orientation/gender identity, or national origin. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ready to kick-start your next IT career step? Apply today and bring your technical skills to a team that values innovation, collaboration, and excellence.

About Schumacher Schumacher & Co. is a fast-growing and innovative interior design company. We are a technological leader on the design frontier, constantly pushing boundaries and striving for excellence. We are driven by a shared belief that design transforms life. It challengesconvention. It brings a unique point of view into the world. It sets trends. And it leaves a mark. F. Schumacher & Co., also known as FSCO, is the parent company to many brands within our portfolio. This role is part of Schumacher North America, which is the largest division of the company. Schumacher & Co., America's leading name for manufacturing and distributing fabric, wallcovering, floorcovering, and furnishings is seeking an Application SupportAnalyst. This is an exciting and highly visible position that plays an important role in supporting the company's success. The right Application Support Analyst is a quick learner who is open to change and resourceful in finding solutions. Application Support Analyst This position will work within the Enterprise Systems team. They will have the autonomy to solve difficult business problems through technology. The Candidate should have strong communication skills and be comfortable working with all levels of stakeholders within the company. This is a REMOTE role performing the following: YOU WILL: Participate in the administration, configuration and daily support of the Enterprise System performing route cause analysis and troubleshooting issues reported by end users to provide quick resolutions. Perform application support, troubleshooting complex issues and escalating as needed to vendors, developers or IT. Work closely with development teams with Quality Assurance of system enhancements and new applications. Triage and Dispatch issues using a help desk ticketing system Develop and Maintain end user and technical documentation Bring forward suggestions for improvements of systems, network, applications strategy and execution Perform scheduled routine system maintenance Continuously develop system expertise Other responsibilities as assigned YOU HAVE/ARE: Bachelor's degree in computer science or related field 2+ years of experience in application and systems support 2+ years of experience with programming languages; .net, SQL and C# 2+ years of experience working with Enterprise Software preferably SaaS solutions (WMS, ERP, EMR, CRM) Experience with Dynamics GP and/or Salespad a plus Critical thinking; organization and prioritization of tasks. Ability to manage multiple projects at once with competing deadlines Flexible work schedule, including availability after hours including some holidays and weekends Benefits: 20 days PTO | Flex Hours | Health Vision & Dental | 401(k) Plan Schumacher & Co. is an Equal Opportunity Employer committed to diversity, inclusion, and equality in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Decision Science Analyst Senior, you will provide decision support for business areas across the association. Staff in this area will be responsible for applying mathematical and statistical techniques and/or innovative /quantitative analytical approaches to draw conclusions and make 'insight to action' recommendations to answer business objectives and lead change. The essence of work performed by the Decision Science Analyst involves gathering, manipulating and synthesizing data (e.g., attributes, transactions, behaviors, etc.), models and other relevant information to draw conclusions and make recommendations resulting in implementable strategies. You will join the Operational Performance Team within the Claims Actuary and Analytics community, part of P&C Data Science. This team supports both Service and Quality initiatives across the Claims organization. In this role, you will focus on Scorecard Analytics, delivering actionable insights that drive operational excellence and quality outcomes to better serve USAA members. You will also collaborate closely with Claims leaders and business partners to support strategic commitments and deliverables. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Leverages advanced business, analytical and technical knowledge to participate or lead discussions with cross functional teams to understand and collaborate highly complex business objectives and influence solution strategies. Applies advanced analytical techniques to tackle business problems that are typically medium to large scale with significant impact to current and/or future business strategy. Applies innovative and scientific/quantitative analytical approaches to draw conclusions and make 'insight to action' recommendations to answer the business objective and drive the appropriate change Translates recommendation into communication materials to optimally present to various levels of management. Incorporates visualization techniques to support the relevant points of the analysis and ease the understanding for less technical audiences. Identifies and captures the relevant and quality data sources required to fully answer and address the problem for the recommended strategy through testing or exploratory data analysis (EDA). Integrates/transforms disparate data sources and determines the appropriate data hygiene techniques to apply. Thoroughly documents assumptions, methodology, validation and testing to facilitate peer reviews and compliance requirements. Understands and embraces emerging technology that can affect the application of scientific methodologies and/or quantitative analytical approaches to problem resolutions. Succinctly delivers analysis/findings in a manner that conveys understanding, influences various levels of management, garners support for recommendations, drives business decisions, and influences business strategy. Provides subject matter expertise in operationalizing recommendations. Remains informed on current data and analytics trends, (Ex: Cloud, Data Mining, Python, Neural Networks, Sensor data, IoT, Streaming/NRT data) Seeks opportunities to continue to learn in the data and analytics space, whether informal (E.g., Coursera, Udemy, Kaggle, Code Up, etc.) or formal (E.g. Certifications or advanced coursework). Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline; OR 4 years of related experience in statistics, mathematics or quantitative analytics (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of data & analytics experience OR a minimum of 4 years of data & analytics experience and up to 2 years of progressive functional business proven experience within the respective industry of responsibility (i.e. P&C, Bank, Finance, Marketing etc.) for a total of 6 years combined experience OR advanced degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline and 4 years of experience in data/analytics or functional business experience within the respective industry of responsibility (i.e. P&C, Bank, Finance, Marketing, etc.). Demonstrates advanced skills in mathematical and statistical techniques and approaches used to drive fact-based decision-making. Advanced knowledge of data analysis tools, data visualization, developing analysis queries and procedures in SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect external insights to business problems. Experience with new and emerging data sets, and incorporation (data wrangling, data munging) into new insights. What sets you apart: P&C Claims experience. Possess strong analytical skills to develop effective solutions. Experience in scorecard analytics (ex: Quality, MSAT) P&C Claims Scorecard analytics experience Strong communication and presentation skills, including building PowerPoint presentations with the ability to convey complex analytical insights to non-technical business partners. US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $114,080 - $205,340. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Join a National Top Workplace Named a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We're always looking for talented individuals who are ready to join a collaborative, growth-focused culture. As a partner to some of the world's most recognized brands, we are leaders in loyalty, helping brands build lasting emotional connections with their consumers. Join Us from Anywhere While our headquarters are nestled in sunny St. Petersburg, Florida, Kobie embraces a flexible work environment, offering teammates the freedom to work remotely . We understand the importance of work-life balance and support our team with: · Flexible Time Off to recharge when needed · Nine Company-Wide Holidays · A diverse suite of benefits prioritizing your growth, development, and personal well-being Discover more about our perks and benefits here. Kobie is a values-led organization where we believe that everyone is a leader, regardless of their position or role. About the team and what we'll build together We find actionable insights in our clients' loyalty data that help drive enterprise value. We create real time dashboards to inform internal and external stakeholders. You'll bring your experience with a breadth of marketing techniques, an ease of working with customer data, and an understanding of advanced mathematics and statistical techniques. This position is a client-facing, hands-on role that is responsible for helping shape our clients' strategic direction for their loyalty initiatives.How you will make an impact Play a key role as part of a team responsible for delivering data-driven, actionable customer insights that directly contribute to increased sales/profit through our clients' customer loyalty programs, while collaborating closely with Strategy and Client Services teams to align on client objectives and deliver impactful results. Build and maintain audience lists to support the CRM team in executing targeted campaigns and achieving engagement goals. Provide actionable recommendations that drive business objectives by drawing out key insights from in-depth, complex data sources based on a thorough understanding of client's strategy, success criteria, and program objectives Develop data visualizations and narratives that make data and analysis consumable by all levels and expertise of internal and external stakeholders Collaborate with Data Engineering and Business Intelligence teams to design and develop new tools, models, and data sources to support our clients' business objectives and overcome challenges Proactively create learning agendas, test plans, and solutions that make attribution unassailable and maximize key KPIs such as incremental ROI and LTV Manage workflow, scope and prioritization of client requests and Kobie investments What you need to be successful 2-4+ years previous relevant customer analytics and/or marketing/CRM experience Great storyteller with data that can influence senior stakeholders with insights and recommendations Familiarity with data exploration and data visualization tools like Tableau, PowerBI , or Sigma Demonstrated success using customer segmentation techniques such as RFM, cluster analysis and regression modeling to drive targeted marketing Solid project management skills and experience in juggling multiple projects at a time Bachelor's Degree in Statistics, Marketing, Economics, or Computer Science Python/SQL programming experience preferred Master's in Statistics, Economics or Applied Mathematics, or MBA, preferred Proficiency in fundamental marketing and loyalty principles, preferred Who we are As a trusted partner, Kobie delivers market-leading, end-to-end loyalty solutions designed to enable customer experiences for the world's most successful brands. We do this with a strategy-led technology approach that uncovers the truth behind what drives consumers on an emotional level. We believe that our team's passion and expertise are the driving forces behind our success and are proud to be named a Top Workplaces in the USA, where the best and brightest in loyalty drive our mission of growing enterprise value through loyalty. A place for all We celebrate and embrace diversity at Kobie! Employment at Kobie is based solely on an individual's merit and qualifications, which are directly related to professional competence. We do not discriminate against any teammate or applicant because of race,color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy, or any other characteristic protected by applicable law. We are fiercely committed to fostering a workplace where teammates can bring their authentic selves to work every day. Our DEI initiatives, including various committees, ensure that principles of equity, diversity, and inclusion are deeply ingrained throughout Kobie. While our leadership team fully supports our policy of nondiscrimination and equal opportunity, it is the responsibility of all teammates to uphold these values. Ready to join us? If you're ready to make an impact and grow in a supportive, innovative environment, we'd love to hear from you. Apply today and join the best and brightest in loyalty!

As a Decision Science Analyst III, you will play a key role in driving data-driven decision-making within our organization. Decision Science Analysts blend proficiency in data, analytical methods, and business context to drive insights and identify solutions. You will accomplish these objectives by collaborating with business stakeholders, data engineers, data scientists, and other analysts. We are looking for candidates who are energized about exploring data in search of meaning and have a high technical aptitude for quantitative methods, data visualization, and code-based data querying and analysis tools. Ready to get in the driver's seat? Join us! What you'll do You apply appropriate scientific and quantitative methods to data to draw conclusions and make 'insight to action' recommendations to answer the business objective and drive the appropriate change. You communicate findings effectively to less technical audiences incorporating visualization techniques. You identify, gather, and enrich data to design and develop measures, metrics, features, and complex data sets for AI/ML, business intelligence, and other analytic projects. You actively contribute to the planning and execution of the enterprise data roadmap by identifying data gaps and defining the sources, transformations, business rules, and other requirements in collaboration with engineering, analytics, and business teams. You plan, design, develop, and deploy self-service business intelligence solutions that provide transparency and increased decision-making capacity to the business. You write code of high quality in multiple languages to query, transform, combine, analyze, and visualize data following best practices including debugging, versioning, documentation, and peer review. You design data and analytic solutions to solve ambiguous and hypothetical business problems. You take reasonable measures to ensure accuracy, appropriateness, and completeness of data and method of analysis for the task, pursue problem identification and recommend solutions. In your role as an established individual contributor, you work to achieve day-to-day objectives that contribute to specific operational targets. You are the owner of the items on your to-do list. You communicate with colleagues typically within your own job area and may communicate externally as necessary. You may work to gain cooperation by sharing information about policies and procedures to other teams. The problems or issues that you face in your job are identifiable and typically solved using precedent or conducting analyses and using your discretion. You may help your team improve work practices by recommending adjustments to existing systems and processes. You work independently with general supervision on larger, moderately complex projects/assignments. You may take the lead on defined components of projects or processes within area of responsibility, as well as provide guidance to more junior team members. This might describe you Bachelor's or higher degree in a technical or quantitative discipline. Equivalent relevant experience may be considered in lieu of a degree. You have practical industry experience using statistical methods to derive insights from data and preparing model-ready data sets for use in AI/ML models. You have practical industry experience with deploying a broad range of self-service BI solutions for business users using modern BI tools such as Tableau, Power BI, etc. You have practical industry experience using SQL, and R or Python to query, combine, transform, visualize, and analyze data. You possess strong decision-making and critical-thinking skills. You effectively present analyses and recommendations to non-technical and technical audiences. Other things to note This role can be worked from any U.S. remote location. Familiarity with public company requirements, including Sarbanes Oxley and key regulations, if applicable. For SOX compliant roles, responsible for designing, executing, and documenting internal controls where they have been identified as owners to prevent errors in financial reporting, processes, and business operations. Including attestation to the completeness, accuracy, and compliance of all financial reporting data, where applicable. Say hello to Hagerty Hagerty is an automotive enthusiast brand and the world's largest membership organization. Along with being a best-in-class provider of specialty insurance for enthusiasts, Hagerty is also home to the Hagerty Drivers Foundation, Garage + Social, Hagerty Drivers Club, Marketplace and so much more. Committed to saving driving for future generations, each and every thing Hagerty does is dedicated to the love of the automobile. Hagerty is a rapidly growing company that values a winning culture. We provide meaningful work for and invest in every single team member. At Hagerty, we share the road. We are an inclusive automotive community where all are welcomed, valued and belong regardless of race, gender, age, or car preference. We are united by our shared passion for driving, our commitment to preserve car culture for future generations and our desire to make a positive impact in the world. If you reside in the following jurisdictions: California, Colorado, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, New Jersey, Ohio, Rhode Island, Vermont, Washington, or Canada please email ********************** for compensation, comprehensive benefits and the perks that set us apart. #LI-remote EEO/AA US Benefits Overview Canada Benefits Overview UK Benefits Overview If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

For 35+ years we've been providing innovative ticketing software solutions to some pretty cool industries including amusement parks, museums, attractions, zoos, and aquariums. We work with globally recognized destinations as well as lesser-known but locally loved attractions on six continents. Now, we are looking to add an experienced, customer-focused tech resource to our technical support team. The Application Support Analyst ensures the delivery of world-class, 2nd line, customer technical support for customers of Gateway Ticketing Systems. This role acts as a second line of support by aiding customers via telephone, email, and Gateway's Customer Portal. Utilizing technical support best practices and other resources, this role efficiently identifies issues, finds resolutions, and documents solutions while communicating to the customer. This position is hybrid if local to the Gilbertsville office, or remote within the US. Experience: Minimum 3 years of experience in customer service. Minimum 2 years of experience in technical support, help desk, or related field working directly with customers. Experience learning and supporting complex software products preferred. Core Competencies: Intermediate technical troubleshooting skill, including a growing ability to isolate, identify, and resolve problems with Gateway software as it interacts with hardware, the customer's network, SQL databases, and third-party systems. Excellent interpersonal and communication skills, including exhibiting professionalism, responsiveness and diplomacy when working with customers. Proven experience with coordination of multiple tasks simultaneously, meeting deadlines and working productively and efficiently under pressure. A demonstrated proficiency of Microsoft Office programs (Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint). Travel up to 10% of the calendar year, which may include weekends and holidays. Job Description Triage technical support requests through various customer communication methods with expertise, patience, empathy, and urgency. Resolve technical support requests in a timely manner with consistent communication to the customer. Provide accurate and efficient management of reported issues, including clear documentation of all activity for each incident via the software defect system(s). Maintain proficiency in Galaxy modules covered in the System Administrator Certification Program. Provide on-call and backup support as required. Establish and maintain relationships with customer base. Collaborate with other departments to resolve customer issues and ensure high levels of customer satisfaction. Perform configuration work at customers' sites or attend support-related meetings with customers as required. General Duties: Complete all tasks and handle all situations in accordance with Gateway's Core Values. Update job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, or participating in professional organizations. Communicate in a clear, concise, and timely manner, including voicemail and email. Always promote and uphold the values, mission, and vision of the company. Read, understand, and comply with the Employee Handbook. Promote and adhere to all defined policies, processes, and procedures. Perform other tasks as required by management. Physical Demands: Ability to hear, see and speak adequately (with or without accommodations) to perform the essential functions of the job. Ability to perform repetitive movement actions including walking, standing, and sitting for long periods of time to adequately perform the essential functions of the job. Ability to work in inside environmental conditions. Diversity and EEO statement: As an organization, we strive to maintain an environment and culture where all voices and perspectives are valued, where all team members are seen and heard, where opportunities are available to all who seek them, and where all employees feel they are able to bring their authentic selves to work each day. Diversity, equity and inclusion are an organizational priority, and we are committed to further building and strengthening these programs each year. Gateway Ticketing Systems is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, biological sex, gender identity, gender expression, sexual orientation, national or ethnic origin, genetic information, disability, age, veteran status, family or marital status, or any other applicable legally protected characteristics. No agencies, please. We are not sponsoring visas at this time.

Our client is a rapidly growing, automation-led service provider specializing in IT, business process outsourcing (BPO), and consulting services. With a strong focus on digital transformation, cloud solutions, and AI-driven automation, they help businesses optimize operations and enhance customer experiences. Backed by a global workforce of over 32,000 employees, our client fosters a culture of innovation, collaboration, and continuous learning, making it an exciting environment for professionals looking to advance their careers. Committed to excellence, our client serves 31 Fortune 500 companies across industries such as financial services, healthcare, and manufacturing. Their approach is driven by the Automate Everything, Cloudify Everything, and Transform Customer Experiences strategy, ensuring they stay ahead in an evolving digital landscape. As a company that values growth and professional development, our client offers global career opportunities, a dynamic work environment, and exposure to high-impact projects. With 54 offices worldwide and a presence in 39 delivery centers across 28 countries, employees benefit from an international network of expertise and innovation. Their commitment to a 'customer success, first and always' philosophy ensures a rewarding and forward-thinking workplace for driven professionals. We are currently searching for a Application Support Analyst: Responsibilities: Handle Level 1 Analysis for incoming issues and incidents from the service desk. Triage incidents and ensure adherence to established Service Level Agreements (SLAs). Investigate issues, find the root cause, and prepare clear and correct bug reports for the development team. Communicate daily with the Development team, IT Support, Products team, and QA team. Act as a primary point of communication with the client, product management team, and other external parties in the ecosystem. Create and maintain comprehensive documentation (e.g., how-to articles, troubleshooting guides, user guides) for the existing knowledge base. Manage multiple tasks effectively, prioritizing and adapting to changing demands. Requirements: 5+ years of relevant experience as a Support Analyst, demonstrating a Senior-level contribution. Strong communication skills, both written and verbal, for effective stakeholder and client engagement. Proven ability to successfully troubleshoot, narrow down issues, and identify root causes, finding creative solutions to address customer concerns. Experience working with Excel. Ability to work independently and be self-sufficient in managing workload and investigations. Desired: Familiarity with finance concepts and financial models. Languages Advanced Oral English. Native Spanish. Note: Fully remote. If you meet these qualifications and are pursuing new challenges, start your application on our website to join an award-winning employer. Explore all our job openings | Sequoia Career's Page: **************************************** Requirements: 5+ years of relevant experience as a Support Analyst, demonstrating a Senior-level contribution. Strong communication skills, both written and verbal, for effective stakeholder and client engagement. Proven ability to successfully troubleshoot, narrow down issues, and identify root causes, finding creative solutions to address customer concerns. Experience working with Excel. Ability to work independently and be self-sufficient in managing workload and investigations.

Job Description . Job Title: Epic Inpatient Procedure Orders Application Analyst - Go-Live Support (Remote, 3-Month Contract) Engagement Type: 3-Month Contract, Full-Time Hours Schedule: Core business hours + Go-Live On-Call Rotation Position Overview We are seeking an experienced Epic Inpatient Procedure Orders Application Analyst to support a large health system during a critical Epic go-live period. This is a 3-month remote contract focused heavily on break/fix ticket support, stabilization of inpatient procedure ordering workflows, and ensuring providers can safely and efficiently place diagnostic and therapeutic orders from day one. The consultant will work in a fast-paced, high-volume ticketing environment and must be comfortable participating in an on-call rotation during the go-live window to support 24/7 inpatient operations. Key Responsibilities Provide day-to-day break/fix application support for Epic Inpatient Procedure Orders during and after go-live. Triage, analyze, and resolve incidents and service requests related to: Diagnostic and therapeutic procedure orders Order sets and preference lists Pre-procedure workflows and prerequisites Order transmittal to downstream systems (e.g., Radiant, OpTime, Cupid, Ancillary systems) Order status, scheduling, and result integration Work within the organization's ITSM/ticketing system to manage, prioritize, track, and document tickets in a timely manner. Collaborate closely with physicians, nurses, advanced practice providers, procedural staff, and ancillary departments to understand issues, reproduce problems, and validate fixes. Perform root cause analysis and implement durable solutions to reduce repeat issues and improve order reliability. Maintain and optimize Inpatient Procedure Orders build, including: Order records and order composer configuration Order sets and preference lists Procedure categories, routing rules, and department mappings Linked diagnoses, questions, and decision support logic Coordinate with other Epic application teams (e.g., Clin Doc, Inpatient Orders, Pharmacy, Radiant, OpTime/Anesthesia, Cupid, HIM) to ensure end-to-end workflow integrity. Participate in on-call rotations (evenings, nights, and/or weekends as needed) during the go-live period and early stabilization. Adhere to established change management and governance processes for all build and configuration changes. Create and maintain knowledge base articles, known-issue logs, and quick-reference documentation for common issues and standard resolutions. Contract Details Duration: Approximately 3 months (with potential extension based on project needs) Start Date: ASAP - must be able to ramp quickly Location: 100% remote, with potential extended hours to align with hospital operations during go-live Hours: Full-time (40 hours/week), with additional hours possible during peak go-live periods and on-call coverage Requirements Required Qualifications Epic Orders (Inpatient Procedure Orders) certification/accreditation Epic ClinDoc certification/accreditation. 2+ years of experience as an Epic Inpatient Application Analyst, with a strong focus on orders. At least one recent Epic go-live or major upgrade supporting inpatient orders workflows. Strong understanding of inpatient clinical workflows, including: Interdisciplinary documentation and communication Proven experience delivering break/fix support in a hospital or large health system setting. Experience working with ticketing/ITSM tools (e.g., ServiceNow, Remedy, Cherwell). Excellent analytical and problem-solving skills, with attention to detail and patient-safety impact. Strong written and verbal communication skills with the ability to support users effectively in a remote environment (Teams/Zoom/Chat). Ability and willingness to work a flexible schedule and participate in an on-call rotation during go-live and stabilization. Preferred Qualifications Experience supporting large, multi-hospital health systems on Epic Inpatient. Familiarity with integrated documentation workflows, including HIM/coding, quality measures, regulatory documentation, and nursing-sensitive indicators. Experience participating in testing cycles (unit, integrated, user acceptance, and regression testing) for clinical documentation changes. Prior work creating training materials, tip sheets, and quick reference guides for clinical staff.

StarSource Consulting - we specialize in Information technology, providing superior resources to companies. We take pride in providing professional and ethical services to suit our client's needs. At StarSource Consulting we are a dynamic, high-growth, full service commerce and outsourcing solutions provider looking for the best to work in our fast paced, entrepreneurial team environment. Job Description Your Role with the Company: As the Application Support Analyst, you will be responsible for providing technical and administrative support to the Maximo Cloud Customers and Partners. You will act as a Subject Matter Expert (SME) for Maximo and its add-ons to provide outstanding customer service for Partner solutions. Some of your responsibilities will include: Provide technical support services to partners in accordance with procedures and SLAs Used database/application knowledge to find solutions to partners' technical issues Develop solutions using the Maximo configuration and customization tools to enhance the customers' use of Maximo Provide on-call support as needed outside of work hours Monitor the phone and ticketing system to resolve all technical issues in a timely fashion Qualifications Background Profile: Associate's Degree Computer Science, Information Systems, or equal Information Technology training Strong SQL skills and report writing tools experience Previous Application Support experience Strong Customer Service and Communication skills Additional Information Benefits: 3 weeks PTO starting out. Add 1 additional week every 5 years. After 20 years of employment, unlimited 6 paid company holidays plus 2 floating holidays Flexible schedules - offer work from home depending on department needs 401k - simple IRA plan Company sponsored events and lunches Laid back, close-knit culture And many more!

Supports technical aspects of implementing, maintaining, and evaluating the Huron Research Suite (HRS) Research Applications within the Office of Research Operations (ORO). This role is responsible for providing application support, resolving issues, offering end-user support, and conducting data analysis to ensure data quality. The Application Systems Analyst will support all efforts and facilitate cross-functional collaboration of the HRS Research Applications within the Research Operations portfolio Responsibilities * Serves as part of a team to act as the system administrator/point of contact in support of the management and administration of the Huron Research Suite (HRS) modules (eIRB, Grants), and other research administration systems, as needed. System Responsibilities * Monitor and support integrations between the Huron HRS, including setting up and maintaining application data exchange. * Participate in system upgrades and modifications, including identifying requirements, configuration, testing, and deployment. * Develops, modifies, and tests user roles, designs access rights, and configures applications for use by users. * Oversees administrative aspects of the applications, such as adding new user roles, new data sets, etc. * Provides support and is the technical resource for complex issues escalated to teammates and/or product vendor(s). * Coordinates with the application vendors on system configuration and support questions. Data Reporting and Other Data Needs * Collaborates with ORO offices to develop and manage reports and participate in integrations as needed for new or updated applications. * Maintains administrative tracking documentation (change log/test plans/training and end-user support document inventory). * Examines complex data to optimize the efficiency and quality of collected data and resolves data quality problems. * Reviews reporting requests and analyzes the business requirements to determine custom report development. * May design custom reports to end-user specifications (after committee approval) by utilizing SQL and/or other back-end database report-writing tools. * Collaborates with external and internal stakeholders on the organization’s application and reporting requirements for research administration while eyeing continuous process improvement, efficiency, and optimization. Outreach and Education * Collaborates with cross-functional teams to improve institutional workflows and provide system support. * Hosts routine meetings with the vendor’s support team(s) as needed. * Assists the ORO offices with reviewing all training and education materials for final review before release. * Lead or facilitate training for end users, including revising vendor training and other outreach materials. Performs other duties as required or assigned. Qualifications * Bachelor’s degree with 3 years of system support experience, or the equivalent. * Must have strong computer skills. * SQL skills preferred. * Prior experience with clinical research administration systems preferred. * Must be self-directed, flexible, and have excellent organizational skills. * Excellent written and verbal interpersonal communication skills required. * Must have an analytical approach to problem solving and needs definition. * Remote work experience preferred, but not required. * Remote:Fully Remote * Area of Interest:Professional/Management * Pay Range:$62,296.00/Yr. - $96,553.60/Yr. (Based on 40 hours per week, otherwise pro rata) * FTE/Hours per pay period:1.00 - 1.00 - 40 hrs/week * Shift:Day * Job ID:35698 Dartmouth Health offers a total compensation package that includes a comprehensive selection of benefits. Our Core Benefits include medical, dental, vision and life insurance, short and long term disability, paid time off, and retirement plans. Click here for information on these benefits and more:Benefits | DHMC and Clinics Careers Dartmouth Health is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Dartmouth Hitchcock Medical Center and Dartmouth Hitchcock Clinics comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex. We do not exclude or treat people differently because of race, color, national origin, age, disability, or sex.

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. The Application Support Analyst's primary responsibility is to act as a liaison between our operational and technical colleagues and ensure that our applications are available and working as expected. The Analyst will perform periodic user audits and help install, configure, troubleshoot and maintain proprietary applications. This is temporary role expected to last between 8 and 9 months. Essential Functions Resolve performance discrepancies for our applications and communicate with internal and external stakeholders. Monitor existing systems to proactively identify efficiencies within our applications. Install, configure, and maintain proprietary applications in Development, UAT and Production systems. Comprehend and translate users' needs to facilitate resolution Research complex reporting scenarios, systems incidents, and process flow events as needed. React to business outages to quickly identify, communicate and rectify any issues. Provide feedback regarding release documentation to Release Manager and developer. Participate in performing periodic user audits of key Document Services Applications. Assist in maintaining detailed documentation of current revision of applications, procedures and information flow to support enterprise environments. Provide user documentation as needed to resolve issues, including process-flow descriptions and/or Visio diagrams. Participate in the department's on-call rotation. Perform other related duties as assigned. Essential Knowledge, Skills, & Abilities Able to effectively communicate both verbally and in writing to accurately convey messages and share/receive knowledge with both technical and non-technical stakeholders Proficient with Microsoft Active Directory Baseline knowledge of application deployment over a CITRIX environment Proficient with full MS Office Suite including SharePoint Knowledge of Microsoft SharePoint functionality Prior experience/ability with Microsoft SQL Proficient with Adobe Acrobat Familiarity with editing XML documents Baseline knowledge of Microsoft Windows 2003, 2008 and 2012 servers Ability to work effectively, independently and with others in a collaborative, deadline-sensitive environment Ability to prioritize and manage multiple efforts Commitment and ability to cultivate a diverse and inclusive work environment. Education Bachelor's Degree in Computer Science, Information Technology, Information Systems, or related discipline preferred Experience Previous application and/or IT systems level support required Have relevant experience with Microsoft Internet Information Server (IIS) Compensation and Benefits Compensation: $24.23 to $30.29 an hour Temporary role expected to last between 8 and 9 months Application Guidelines: For best consideration, please submit your resume and application materials as soon as possible. Review of applications will begin immediately. Working Conditions Work is performed in a climate controlled indoor administrative office setting. The noise level in the work environment is usually quiet to moderate, depending upon the office or meeting location. Physical Demands and Activities While performing the duties of this job, the employee is frequently required to communicate. The employee frequently is required to remain stationary. The employee is frequently required to move about the office, operate a computer and other office machinery, such as calculator, copy machine, and computer printer; rarely position self to maintain files; rarely moves boxes weighing up to 10 lbs. Close and distance observation required with ability to observe objects at close range in presence of glare or bright lighting (e.g., computer screen). Must possess the ability to communicate information and ideas so others will understand and have the ability to interact with external and internal stakeholders. Covius is committed to equal opportunity in all employment practices to all qualified applicants and employees without regard to race, color, religion, gender, gender identity, age, national origin, pregnancy, disability, genetics, marital status, military or veteran status or any other protected category as established by local, state, and federal law. This policy applies to all aspects of the employment relationship including recruitment and hiring, placement, promotion, transfer, compensation, disciplinary action, layoff, leaves of absence, training, and termination. All such employment decisions will be made without unlawful discrimination based on any prohibited basis. The essential functions, working conditions and physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Please note that all s are not intended to be all-inclusive. This job description is not designed to cover all activities, duties or responsibilities that are required of the employee for this job. Employees may be required to perform other duties at any time with or without notice to meet the ongoing needs of the organization. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Tabs is the leading AI-native revenue platform for modern finance and accounting teams. Tabs agents automates the entire contract-to-cash lifecycle, including billing, collections, revenue recognition, and reporting, to help teams eliminate manual work and accelerate cash flow. High-growth companies like Cursor and Statsig rely on Tabs to generate invoices directly from contracts, reconcile payments in real time, and automate ASC 606 compliance. Founded in 2023, Tabs has raised over $91 million from Lightspeed Venture Partners, General Catalyst, and Primary. The team is headquartered in New York and brings deep expertise in finance and AI. About the Role We're looking for a detail-oriented and analytical Processing Data Analyst to support and enhance the Human-In-The-Loop (HITL) workflows that are used to evaluate our automated extraction. In this role, you'll ensure the accuracy, efficiency, and reliability of our extraction operations by managing internal ticket queues, maintaining performance metrics, and collaborating closely with our Operations Team. You will also learn about how artificial intelligence is applied at one of the fastest growing companies in financial technology. This is a fully remote role for a contractor based in the United States. Tabs Background Most contracts are extracted fully autonomously and we are consistently increasing the reach of the automated processes. To train this process further, Tabs works with contractors to manually process the contracts and compare the automated results to the human-generated ones. Complex contracts go through an automatic processing layer and then through a human checker to validate the results. The most complex contracts, however, are processed entirely by people. The people involved in contract processing are located around the world and work at different times to align with their timezones and the company's needs. We are seeking a person to conduct quality assurance (QA) testing on a subset of these complex contracts so as to provide feedback to the processors and to provide reporting to the company about the accuracy of this process What You'll Do Assign processing work to individuals when sufficient information has been received from internal stakeholders Respond to inquiries from processors who have gotten stuck by looking at internal records about the document type or by escalating the request Conduct QA on Human-In-The-Loop (HITL) processes to ensure data accuracy and consistency Maintain and improve HITL accuracy metrics and reporting to key stakeholders and to the processors themselves Collaborate closely with the Processing Team to relay updates, clarify requirements, and troubleshoot issues Identify operational inefficiencies and help implement process improvements Support cross-functional initiatives related to data quality and processing optimization Who You Are Highly detail-oriented, organized, and reliable Strong communicator who can work seamlessly with technical and non-technical teams Comfortable executing processes end-to-end and making data-driven recommendations Proactive problem-solver who is energized by improving accuracy and efficiency Experience 3-5 years of experience in data operations, quality assurance, HITL workflows, or related roles Experience working with customer service ticketing systems such as Monday.com, Pylon, Jira, or similar Familiarity with operational metrics, performance tracking, and reporting Previous experience working in a cross-functional operations or data-focused team Experience with Google Sheets, SQL, or a BI tool like Looker or Omni is a plus Experience in a startup or fast-moving environment is a plus This role is for a remote-only 1099 contractor in the United States. You will set your own hours (up to 40 per week) and complete work at your pace so as to accomplish the goals set forth with your manager. For security, we will provide you with a computer to be used for this work only. Perks and Benefits (Full-time Employees) Competitive compensation and equity Unlimited PTO Up to 100% employer covered monthly healthcare premium (medical, dental, vision) Lunch provided via Sharebite, plus dinner for any later office days. Parental leave up to 12 weeks Tax free commuter and parking benefits Voluntary insurances (Life, Hospital, Critical Illness, Accident) Employee Assistance Program (Rightway) 401k Tabs is an equal opportunity employer. We welcome teammates of all identities and do not discriminate on the basis of race, ethnicity, religion, gender identity, sexual orientation, age, disability, veteran status, or any other protected characteristic. We're committed to creating an environment where everyone can grow, contribute, and feel comfortable being themselves.

Looking to join a dynamic team at Ohio State University Physicians where excellence meets compassion? Who we are With over 100 cutting-edge outpatient center locations, dedicated to providing exceptional patient care while fostering a collaborative work environment, our buckeye team includes more than 1,800 nurses, medical assistants, physicians, advanced practice providers, administrative support staff, IT specialists, financial specialists and leaders that all play an important part. As an employee of Ohio State University Physicians (OSUP), you'll be an integral part of a team committed to advancing healthcare, education, and professional growth. Our culture At OSUP, we foster a culture grounded in the values of inclusion, empathy, sincerity, and determination. We meet our teams where they are, coming together to serve each other and our community. Our benefits We know that having options and robust benefit plans are important to you. OSUP prioritizes the wellbeing of our team and that's why we offer our employees a flexible, competitive benefit package. In addition to medical, dental, vision, health reimbursement accounts, flexible spending accounts, and retirement, we also offer an employee assistance program, paid time off, holidays, and a wellness program designed to support our employees so they can live their best lives. As an OSUP employee, you will be eligible for these various benefits depending on your employment status. Responsibilities Purpose: This position is responsible for the design, configuration, testing, and implementation of the Epic Resolute PB module to meet our healthcare organization's billing and revenue cycle requirements. This role offers the opportunity to improve financial outcomes and patient satisfaction by optimizing billing processes and technology. Duties and Responsibilities: Utilize expertise to support new and existing applications. Configure code, test and troubleshoot existing programs. Analyze end user data and business needs to assure user- orientation and optimal program/system performance Proactively initiates and participates in IT workflow definition and monitoring of processes including 1) Incident and Problem Management, 2) IT Service Request and Task Management, 3) Change Control Management and 4) IT Project Management Accurately and efficiently work to provide application workflow and functional analysis, build and configuration, unit and integrated testing, and plans for transition to application ongoing support. Understands workflows with the objective to meet business needs. Effectively test all code and programs prior to releasing them to the quality assurance (QA) team. Resolve all test issues in a timely manner. Collaborate with the QA team to identify test cases and create/mine test data to enable a thorough test of all deliverables. Respond to all inquiries and issues in a timely manner as the developed code/program moves through the testing process and ultimately into production. Provide implementation/production support as required. Evaluate and understand dependencies between applications to understand if making a change in one application would have a negative impact in another application. Use knowledge of assigned application(s) to help resolve issues and drive optimal business solutions. Maintain up-to-date application knowledge and understanding of how the business uses the applications in their workflows. Partner with the others to gather requirements and goals to drive optimal solutions. Evaluate, troubleshoot and lead root-cause analysis for production issues and system failures; determine corrective action and improvements to prevent recurrence. Provide implementation/production support as required. Proactively provide subject matter expertise regarding assigned application(s) to other members of the technology and business teams to ensure quality and minimize impact on other applications and business processes. Proactively share knowledge and collaborate with IT teams to ensure quick and effective responses to customer needs. Qualifications Requirements: Bachelor's degree or combination of education and related work experience, equaling 5 years. Basic understanding of the Software Development Life-Cycle (SDLC). Demonstrated working knowledge and expertise of healthcare processes and application system coordination. EPIC certification is required (either upon employment acceptance or obtained within 6 months of employment in position). Pay Range USD $54,585.74 - USD $81,878.61 /Yr.