Decision Support Analyst remote jobs

Tabit is the master of mobile restaurant point-of-sale (POS) technology. We connect our passion for people and innovation to revolutionize the hospitality industry by providing cutting-edge solutions that increase the bottom line and propel businesses to the next level. We pride ourselves in delighting our clients and providing results that surpass expectations. To continue delivering on this mission, we're looking for an L-1 Technical Support who is enthusiastic and a self-starter that understands restaurant/hotel operations, highly technical and organized, and can work with our customers in a professional and customer-centric manner both on the phone and in person. Must develop a comprehensive understanding of our solutions suite, collaborate with the operations and product teams to ensure flawless execution of the support process, help us build and improve our existing processes, and grow with us as we continue to expand. ONLY APPLICANTS BASED IN THE GREATER DALLAS AREA WILL BE CONSIDERED AT THIS TIME. What You'll Love to Do: Provide customer technical support by phone, email, and chat to identify and troubleshoot hardware and software issues. Perform menu changes and order workflow adjustments as per customer instructions. Notate and close service tickets as per service level agreements and escalate urgent matters that require management attention. Gather and communicate data from multiple sources from relevant parties to provide timely solutions. Perform customer deployment and implementation activities (configurations, network configuration and setup, menu/item maintenance as needed), and provide best-practice coaching as related to the Tabit suite of products. Work with the product team to stay updated on product knowledge and be informed of new functions that can benefit all customers. Who You Are: 1+ years of experience working in a full-service restaurant in a FOH role is highly desired. B.A/B.S or preferred but not required. Comprehensive experience providing technical and networking support for software, hardware, and networking related issues in addition to superior customer service & troubleshooting skills, in the restaurant technology space. Prior experience with legacy and cloud-based POS systems such Aloha, Digital Dining, Revel, Toast, Micros, and others. Must be willing to work flexible hours including overnights, weekends, and holidays. Demonstrated ability to learn new software solutions quickly. Experience in a training/implementation/technical support role. Ability to organize and serve the needs of multiple customer accounts. Multi-tasking and time management skills. Must be able to lift up to 50 pounds and be able to work on your feet for long periods of time. Must have excellent verbal & written communication and interpersonal skills. Innovative, driven, motivated, results-oriented and energetic. Requires excellent customer service skills with a demonstrated customer-focused, service-first attitude. Complex problem-solving skills and attention to detail are required. Possess outstanding decision making and analytical skills. Highly technical & sharp and understand mobile technology (iOS especially) and network infrastructure (Routers, Switches, Access Points, etc). Experience working with a CRM/Helpdesk tool, preferably Zendesk. The Perks: Competitive compensation package Medical, Dental, Vision, 401(k) with company match, Life, STD, LTD, and accident insurance Stock options Health Savings Account Free lunch and snacks in office Pet Insurance Employee Referral Program Flex Spending plan Cell phone allowance Generous PTO and paid holidays Hybrid or remote work environment Amazing team culture And much more!

Inclusively is partnering with a global professional services company to hire a Tech Support Analyst. **Please note: this role is NOT an internal position with Inclusively but with the partner company.** Inclusively is a digital tech platform that empowers job seekers with disabilities, caregivers, and veterans by using Success Enablers-accommodations and personalized workplace modifications that help all job seekers reach their full potential and excel. This includes all disabilities under the ADA, including mental health conditions (e.g. anxiety, depression, PTSD), chronic illnesses (e.g. diabetes, Long COVID), and neurodivergence (e.g. autism, ADHD). Create your profile, select Success Enablers, and connect to jobs from our partnered employers who are committed to creating diverse and inclusive teams. When registering, you must acknowledge that this platform is for people with disabilities, caregivers, and veterans. However, Inclusively does not require candidates to disclose their specific disability to join the platform. You Are: The Information Technology Shared Services group is an internal Global IT organization for the company. We run the daily IT operations in our U.S. offices, including our Solutions/IT Tech bars, workstation support, AV support, network infrastructure support, high profile meeting support, inventory management, ticket/incident management, with a high level of face to face customer interaction. The Work: Provide service to customers at our Solutions bars resolving technology issues on our laptops Provide weekly laptop inventory to our inventory management group Provide customer support floor walks to engage with customers Develop strong relationships with clients and gain the trust of key advisors Engage in small local projects such as maintenance and repairs of technology Continue to learn and develop your technical skills and business expertise Continue to learn and develop your AI skills and capabilities This role may require some after hours or weekend work for maintenance activities that cannot be completed during office hours. This role may require a minimum amount of local travel. Note: This role is full time in the office in NYC without the option to work remotely, as you will be working directly with the company's employees at our IT Solutions bars. Here's What You Need Minimum 1 years experience with Customer Technical Support Minimum 1 years experience with Customer Experience Management. Minimum of 1 year of experience in Service Desk or Desktop Support Minimum of 1 working with ITIL software such as Service Now or Remedy Familiarity with enterprise collaboration platforms such as Microsoft Teams, Google Meets, Zoom and Webex Hands on Microsoft Windows 10, Windows 11, OSX and 0365 support experience Strong communication skills to interface with non technical stakeholders, senior leadership and executives High School Diploma or GED Bonus Points If: Comp TIAA Certifications ITIL Foundations Certification Customer Satisfaction experience Quality Assurance QA experience Hourly Salary Range $21.39 to $49.57

The Ascend Story Founded to transform mental health care access, Ascend Healthcare delivers integrated psychiatric and behavioral health solutions with a commitment to equity, compassion, and operational excellence. We partner directly with health centers to build fully integrated, sustainable behavioral health programs-bringing deep clinical expertise, operational support, and long-term stability. Our work environment fosters: Collaboration and teamwork Patient-First Mindset Work from home opportunities Career Growth and Professional Development Training Why Ascend? You'll be joining a team delivering innovative, compassionate care to communities that need it most. At Ascend, your work drives real impact-and your career grows alongside it. We believe in a “no wrong door” treatment model that finds ways to say “yes” to any patient referral rather than a multitude of exclusionary criteria found elsewhere. Position Overview: We are looking for a skilled IT Services Technician with extensive experience in Microsoft 365 ecosystems, particularly with Microsoft Intune and Azure Active Directory (Azure AD), including familiarity with Entra ID. This role is crucial in supporting our clients' needs for seamless, secure, and efficient IT operations. Position's main oversights and company impact Key Areas of Ownership: User Support: Provide first and second-tier technical support for Microsoft 365 services, resolving issues related to email, SharePoint, OneDrive, and Teams. Intune Management: Manage and troubleshoot device enrollments, application deployments, and compliance policies using Microsoft Intune. Azure AD Administration: Handle identity management, including user authentication, conditional access policies, and multi-factor authentication within Azure AD. Entra ID: Work with Entra ID for advanced identity protection, privileged identity management, and identity governance. Documentation: Maintain detailed documentation of support activities, problem resolutions, and user guides. Training: Conduct training sessions for users on new features or best practices in using Microsoft 365 tools. Incident Management: Monitor, escalate, and manage service incidents to ensure timely resolution and minimal disruption to business operations. Qualifications: Proven experience in a Services or IT support role with a focus on Microsoft 365. Deep understanding of Microsoft Intune for mobile device management. Experience with Azure AD, including Entra ID features. Strong troubleshooting skills with the ability to diagnose and resolve complex technical issues. Excellent communication skills, both written and verbal, with a customer-first approach. Ability to work independently in a remote setting while maintaining productivity and team collaboration. Certifications like Microsoft Certified: Modern Desktop Administrator Associate or similar are highly beneficial. Physical Requirements: This is a hyrbid position. Please be aware that the physical requirements below should be considered prior to applying to the position: Prolonged Sitting: Ability to sit for extended periods during working hours. Manual Dexterity: Good hand-eye coordination and manual dexterity for using a computer keyboard, mouse, and other office equipment. Visual Requirements: Adequate vision for reading computer screens and documents. Communication: Clear verbal and written communication skills for virtual meetings and correspondence. Hearing: Sufficient hearing ability for participating in phone calls or virtual meetings. Work Environment: Access to a quiet, dedicated workspace free from distractions with reliable internet connectivity. Ascend Healthcare Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Ascend Healthcare participates in conducting comprehensive background checks and drug screenings for all potential employees as a contingency to gaining employment status.

We're looking for a Help Desk Technician! This role will support the launch of a new brand within a call center environment. The ideal candidate will have foundational technical skills, strong customer-service abilities, and the empathy needed to support retail users effectively. Details: Through March 30, 2026 (Potential extension) Schedule: Monday-Friday, 8:30 AM - 5:00 PM Pay range: $19.50 - $21.00 Work Model: Hybrid Fridays required onsite | First 3-4 weeks of training fully onsite Remote work available once training and performance show readiness Key Responsibilities Provide Level 1-2 deskside and store systems technical support. Troubleshoot Microsoft Windows issues including application installations and system configuration for desktops and laptops. Perform basic PC hardware troubleshooting, including CPU, monitors, and peripheral connectivity. Support hardware and software application issues for end users. Document issues, resolutions, and escalate tickets when necessary. Deliver high-quality customer support with empathy, patience, and professionalism. Collaborate with internal teams to ensure timely resolution of technical problems. Participate in onsite training and weekly onsite workdays (Fridays). Required Skills & Qualifications Basic technical knowledge of Microsoft Windows OS. Ability to troubleshoot common software installation and configuration problems. Understanding of PC hardware components and basic diagnostics. General hardware and software troubleshooting ability. Strong customer service and empathy skills-retail or call-center background preferred. Reliable transportation for weekly onsite work in Mason, OH. Ability to convert to a full-time employee after 90 days. Benefits: Pride Global offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.

Job Title: Desktop Support/ISM Technician Contract duration: 12+ months Contract (need local), Infrastructure Service Management (ISM) provides support and management of all desktop assets, including end-user technology, voice equipment, mobile phones, and desktop peripherals, in accordance with company policies as specified in the PPM. ISM is the primary point of contact for corporate services (e.g., building and move management, and facilities management) move projects, as well as the escalation point for any IMAC-related activities in the region. Technology Data Bearing Assets (DBAs) are defined as technology assets that store data persistently as an intended purpose or have residual data stored as a result of the intended purpose. ISM relies on a regional team whose role includes receiving, building, configuring, installing, moving, repairing, and decommissioning desktop assets. The ISM team is also responsible for inventory management and provides procedural support to ensure projects are executed in accordance with established operating instructions. Key Responsibilities Minimum 5 years of exp. Imaging the machine, Asset Management Hardware inventory management, ensuring stock levels are constantly monitored. Hardware request and receipt through the internal ordering system. Actively monitoring the ticket queue and managing requests through to completion. Housekeeping of IT rooms. Supporting events like annual power-down post-desk checkouts (PC/monitors/mouse + keyboard/desk phone/headset/webcam). Supporting hardware decommissioning events. Supporting business moves/changes - ensuring involvement in the early stages of planning. Managing escalations through to conclusion. Managing client expectations. Setting up and installing temporary training rooms/office-wide events (e.g., expos). Comms room patching. Supporting work-from-home hardware requests. Ensuring that policies and guidelines relating to overtime and expenses are adhered to, as well as local guidelines for cost control. Managing workload to ensure assigned activities are completed within targets defined within SLAs/OLAs. Demonstrating high levels of customer care behaviors at all times and adopting a consistent commitment to providing a customer-focused, quality service. Working across lines of service to ensure a coordinated approach to providing support for customers. Actively participating in a program of continuous service improvement, taking ownership of actions that deliver results. Performing basic troubleshooting, system upgrades, and replacements for employees. Deploying equipment for new hires and refreshes and collecting equipment from offboarded employees. Evaluating user requests and requirements and recommending effective technological solutions. Installing, configuring, and troubleshooting hardware, including desktops, laptops, and peripherals. Working outside business hours and participating in additional weekend work as required. Imaging/re-imaging computers, configuring IP phones, and setting up mobile phones.

At [Alternative Realty Group LLC], we're proud to stand at the forefront of the Big Data revolution. Using the latest analytics tools and processes, we're able to maximize our offerings and deliver unparalleled service and support. To help carry us even further, we're searching for an Entry Level data analyst to join our team, We said Entry Level not experience data analyst. The ideal candidate will be highly skilled in all aspects of data analytics, including mining, generation, and visualization. Additionally, this person should be committed to transforming data into readable, goal-oriented reports that drive innovation and growth. Objectives of this role Develop, implement, and maintain leading-edge analytics systems, taking complicated problems and building simple frameworks Identify trends and opportunities for growth through analysis of complex datasets Evaluate organizational methods and provide source-to-target mappings and information-model specification documents for datasets Create best-practice reports based on data mining, analysis, and visualization Evaluate internal systems for efficiency, problems, and inaccuracies, and develop and maintain protocols for handling, processing, and cleaning data Work directly with managers and users to gather requirements, provide status updates, and build relationships Required skills and qualifications Entry Level mining data as a data analyst Proven analytics skills, including mining, evaluation, and visualization Technical writing experience in relevant areas, including queries, reports, and presentations Strong SQL or Excel skills, with aptitude for learning other analytics tools

The role of Apps Sup Tech Lead Analyst at Citi is a pivotal one, involving the operation and maintenance of critical applications within Citi's global banking infrastructure. This position plays a significant role in ensuring the smooth functioning of these applications, supporting traders in serving clients effectively. The Tech Lead Analyst also contributes to stability and service improvements, collaborates with various teams, including Application Technology Development and Infrastructure, and partners with senior business leaders worldwide. This role offers opportunities for developing technical and soft skills, gaining exposure to advanced technologies, and understanding Foreign Exchange (FX). The responsibilities include handling incidents and problems at an enterprise level, championing stability initiatives, and collaborating with technology teams to integrate functions effectively. The Tech Lead Analyst is expected to have strong analytical skills, the ability to handle incidents calmly, and excellent communication skills. The role requires a Bachelor's or Master's degree, 6 -10 years of experience, and proficiency in technical tools and systems, including UNIX (AIX/Linux) environments and databases like Oracle and Microsoft SQL. The salary range for this role is $121,560 to $182,340, with Citi offering an inclusive and supportive work environment.

As the recognized global standard for project-based businesses, Deltek delivers software and information solutions to help organizations achieve their purpose. Our market leadership stems from the work of our diverse employees who are united by a passion for learning, growing and making a difference. At Deltek, we take immense pride in creating a balanced, values-driven environment, where every employee feels included and empowered to do their best work. Our employees put our core values into action daily, creating a one-of-a-kind culture that has been recognized globally. Thanks to our incredible team, Deltek has been named one of America's Best Midsize Employers by Forbes, a Best Place to Work by Glassdoor, a Top Workplace by The Washington Post and a Best Place to Work in Asia by World HRD Congress. ************** Company Overview: We are a leading ERP Solution Software Provider specializing in advanced accounting and project management solutions. Our team is dedicated to delivering exceptional support to our clients, ensuring they can maximize the potential of our software. We pride ourselves on our friendly, inclusive, and supportive work environment, where team members are encouraged to grow and develop their skills. Job Summary As a Senior Support Services Analyst for ComputerEase, you will play a pivotal role in delivering expert-level support to clients utilizing our advanced ERP accounting and project management solutions. You will leverage your deep accounting knowledge and troubleshooting skills to resolve complex client issues, collaborate with cross-functional teams, and mentor junior analysts. This position offers the opportunity to work in a friendly, inclusive, and growth-oriented environment, utilizing innovative technology and AI tools to enhance support efficiency. Key Responsibilities: Provide expert-level support to clients using ComputerEase, addressing complex technical and functional issues. Utilize advanced accounting knowledge to assist clients with inquiries and troubleshooting needs. Collaborate with clients, engineers, product managers, and senior staff to resolve issues efficiently. Document all client interactions and solutions in the case tracking system. Participate in ongoing training to stay updated with the latest features and best practices of ComputerEase. Mentor and assist junior analysts with inquiries and case resolutions. Leverage AI tools to enhance support efficiency and effectiveness. Required Qualifications: 3+ years of experience in a support role, preferably with Deltek ComputerEase or other Deltek ERP solutions. Advanced knowledge of accounting principles and practices. Strong problem-solving and troubleshooting skills. Excellent communication skills, both written and verbal. Ability to work effectively in a remote, collaborative team environment. A proactive and positive attitude, with a willingness to learn and grow within the organization. Preferred Qualifications: Experience with Deltek's Professional Services ERP solutions (Ajera, ComputerEase, Vantagepoint, Vision). Previous mentoring or leadership experience in a support environment. Familiarity with AI-driven support tools and technologies. Why Join Deltek? At Deltek, you will be part of a diverse and inclusive team that values collaboration, mutual support, and professional growth. We offer opportunities to work with cutting-edge technology and innovative solutions, including advanced AI capabilities that empower our support teams to deliver exceptional client experiences. Enjoy a flexible, remote work environment that promotes work-life balance and encourages continuous learning and development. Join us and help shape the future of ERP support while growing your career in a supportive and forward-thinking company. Deltek, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. E-Verify Statement Deltek, Inc., utilizes the E-Verify program with every potential new hire. This makes it possible for us to make certain that every employee who works for Deltek is eligible to work in the United States. To learn more about E-Verify you can call ************** or visit their website by clicking the logo below. E-Verify is a registered trademark of the United States Department of Homeland Security. Deltek is committed to the protection and promotion of your privacy. In connection with your application for employment with us at Deltek, it is necessary for us to collect, store and use information about you (“Personal Data”) to administer and evaluate your application. We are the “controller” of the Personal Data you provide us and will process any such Personal Data in accordance with applicable law and the statements contained in this Employment Candidate Privacy Notice. Additionally, we have not sold and do not sell Personal Data you provide to us through the job application process. Business Summary Deltek's award winning Support Services team provides best-in-class assistance to Deltek's customers across the world via phone, chat and email. Our team is comprised of a group of diverse, collaborative and passionate professionals who come from varying industries, backgrounds and professions. Our diversity and passion is our strength, so however you identify and whatever background you bring, we invite you to explore our team as a potential next step in your career! Compensation Information The U.S. salary range for this position is $59000.00 - $65000.00. This range is subject to change as Deltek takes a number of factors into consideration when determining individual base pay, such as location, job-related knowledge, skills and experience. Certain roles are eligible for additional rewards, including incentive compensation and equity. Benefits and perks listed here may vary depending on the nature of employment with Deltek. Employees have access to healthcare benefits, a 401(k) plan and company match, paid vacation time and holidays, well-living programs, short-term and long-term disability coverage, basic life insurance and tuition reimbursement. Compliance Requirements Certain roles may have additional privacy, security and compliance requirements to the extent they support Costpoint GCCM or similar product offerings.

StarSource Consulting - we specialize in Information technology, providing superior resources to companies. We take pride in providing professional and ethical services to suit our client's needs. At StarSource Consulting we are a dynamic, high-growth, full service commerce and outsourcing solutions provider looking for the best to work in our fast paced, entrepreneurial team environment. Job Description Your Role with the Company: As the Application Support Analyst, you will be responsible for providing technical and administrative support to the Maximo Cloud Customers and Partners. You will act as a Subject Matter Expert (SME) for Maximo and its add-ons to provide outstanding customer service for Partner solutions. Some of your responsibilities will include: Provide technical support services to partners in accordance with procedures and SLAs Used database/application knowledge to find solutions to partners' technical issues Develop solutions using the Maximo configuration and customization tools to enhance the customers' use of Maximo Provide on-call support as needed outside of work hours Monitor the phone and ticketing system to resolve all technical issues in a timely fashion Qualifications Background Profile: Associate's Degree Computer Science, Information Systems, or equal Information Technology training Strong SQL skills and report writing tools experience Previous Application Support experience Strong Customer Service and Communication skills Additional Information Benefits: 3 weeks PTO starting out. Add 1 additional week every 5 years. After 20 years of employment, unlimited 6 paid company holidays plus 2 floating holidays Flexible schedules - offer work from home depending on department needs 401k - simple IRA plan Company sponsored events and lunches Laid back, close-knit culture And many more!

Supports technical aspects of implementing, maintaining, and evaluating Research Applications within the Office of Research Operations (ORO). This role is responsible for application support, issue resolution, end-user support, and data analysis to ensure data quality. The Research Operations Advanced Application Support Analyst will support all efforts and facilitate cross-functional collaboration of the Research Applications within the Research Operations portfolio Responsibilities * Serves as part of a team to act as the system administrator/point of contact in support of the management and administration of the Huron Research Suite (HRS) modules (eIRB, Grants), Advarra eRegulatory (eReg) System, Advarra Electronic Data Capture (EDC) applications, and other research administration systems, as needed. System Responsibilities * Monitor and support integrations between research administration systems, including setting up and maintaining application data exchange. * Participate in system upgrades and modifications, including identifying requirements, configuration, testing, and deployment. * Develops, modifies, and tests user roles, designs access rights, and configures applications for use by users. * Oversees administrative aspects of the applications, such as adding new user roles, new data sets, etc. * Provides support and is the technical resource for complex issues escalated to teammates and/or product vendor(s). * Coordinates with the application vendors on system configuration and support questions. * Participate in vendor meetings, capture and synthesize key outcomes, and communicate relevant updates and action items to the Product Owner * Ensures 21 CFR 11 compliance with applicable systems, including coordinating the evaluation of upgrades on the test environment and leading the validation team to assess risk and follow change control procedures. Maintains and follows all system standard operating procedures, ensuring the system remains validated. Leads system audits and non-conformance reviews per standard operating procedures. Data Reporting and Other Data Needs * Collaborates with ORO offices to develop and manage reports and participate in integrations as needed for new or updated applications. * Maintains administrative tracking documentation (change log/test plans/training and end-user support document inventory). * Examines complex data to optimize the efficiency and quality of collected data and resolves data quality problems. * Reviews reporting requests and analyzes the business requirements to determine custom report development. * Collaborates with external and internal stakeholders on the organization’s application and reporting requirements for research administration while eyeing continuous process improvement, efficiency, and optimization. Outreach and Education * Collaborates with cross-functional teams to improve institutional workflows and provide system support. * Hosts routine meetings with the vendor’s support team(s) as needed. * Assists the ORO offices with reviewing all training and education materials for final review before release. * Lead or facilitate training for end users, including revising vendor training and other outreach materials; lead or facilitate form build and training for end-users;. Performs other duties as required or assigned. Qualifications * Bachelor’s degree with 3 years of system support experience, or the equivalent. * Must have strong computer skills. * SQL skills preferred. * Prior experience with clinical research administration systems preferred. * Must be self-directed, flexible, and have excellent organizational skills. * Excellent written and verbal interpersonal communication skills required. * Must have an analytical approach to problem solving and needs definition. * Remote work experience preferred, but not required. Required Licensure/Certifications - None * Remote:Fully Remote * Area of Interest:Professional/Management * Pay Range:$62,296.00/Yr. - $96,553.60/Yr. (Based on 40 hours per week, otherwise pro rata) * FTE/Hours per pay period:1.00 - 1.00 - 40 hrs/week * Shift:Day * Job ID:35693 Dartmouth Health offers a total compensation package that includes a comprehensive selection of benefits. Our Core Benefits include medical, dental, vision and life insurance, short and long term disability, paid time off, and retirement plans. Click here for information on these benefits and more:Benefits | DHMC and Clinics Careers Dartmouth Health is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Dartmouth Hitchcock Medical Center and Dartmouth Hitchcock Clinics comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex. We do not exclude or treat people differently because of race, color, national origin, age, disability, or sex.

Our client is a rapidly growing, automation-led service provider specializing in IT, business process outsourcing (BPO), and consulting services. With a strong focus on digital transformation, cloud solutions, and AI-driven automation, they help businesses optimize operations and enhance customer experiences. Backed by a global workforce of over 32,000 employees, our client fosters a culture of innovation, collaboration, and continuous learning, making it an exciting environment for professionals looking to advance their careers. Committed to excellence, our client serves 31 Fortune 500 companies across industries such as financial services, healthcare, and manufacturing. Their approach is driven by the Automate Everything, Cloudify Everything, and Transform Customer Experiences strategy, ensuring they stay ahead in an evolving digital landscape. As a company that values growth and professional development, our client offers global career opportunities, a dynamic work environment, and exposure to high-impact projects. With 54 offices worldwide and a presence in 39 delivery centers across 28 countries, employees benefit from an international network of expertise and innovation. Their commitment to a 'customer success, first and always' philosophy ensures a rewarding and forward-thinking workplace for driven professionals. We are currently searching for a Application Support Analyst: Responsibilities: Handle Level 1 Analysis for incoming issues and incidents from the service desk. Triage incidents and ensure adherence to established Service Level Agreements (SLAs). Investigate issues, find the root cause, and prepare clear and correct bug reports for the development team. Communicate daily with the Development team, IT Support, Products team, and QA team. Act as a primary point of communication with the client, product management team, and other external parties in the ecosystem. Create and maintain comprehensive documentation (e.g., how-to articles, troubleshooting guides, user guides) for the existing knowledge base. Manage multiple tasks effectively, prioritizing and adapting to changing demands. Requirements: 5+ years of relevant experience as a Support Analyst, demonstrating a Senior-level contribution. Strong communication skills, both written and verbal, for effective stakeholder and client engagement. Proven ability to successfully troubleshoot, narrow down issues, and identify root causes, finding creative solutions to address customer concerns. Experience working with Excel. Ability to work independently and be self-sufficient in managing workload and investigations. Desired: Familiarity with finance concepts and financial models. Languages Advanced Oral English. Native Spanish. Note: Fully remote. If you meet these qualifications and are pursuing new challenges, start your application on our website to join an award-winning employer. Explore all our job openings | Sequoia Career's Page: **************************************** Requirements: 5+ years of relevant experience as a Support Analyst, demonstrating a Senior-level contribution. Strong communication skills, both written and verbal, for effective stakeholder and client engagement. Proven ability to successfully troubleshoot, narrow down issues, and identify root causes, finding creative solutions to address customer concerns. Experience working with Excel. Ability to work independently and be self-sufficient in managing workload and investigations.

At Claritev, we pride ourselves on being a dynamic team of innovative professionals. Our purpose is simple - we strive to bend the cost curve in healthcare for all. Our dedication to service excellence extends to all of our stakeholders - internal and external - driving us to consistently exceed expectations. We are intentionally bold, we foster innovation, we nurture accountability, we champion diversity, and empower each other to illuminate our collective potential. Be part of our amazing transformational journey as we optimize the opportunity towards becoming a leading technology, data, and innovation voice in healthcare. Onward and upward!!! JOB SUMMARY: This position is responsible for performing various internal development operational systems actives. The Application Support team is a second level between support team that works between the Enterprise Service Desk and Application Development and other third level teams. As part of the Application Support Team (AST), this position will be engaged in Incident Triage and resolution as well as Problem Analysis and root cause determination. The incumbent will also be responsible for completing any needed service requests that are assigned as well as participating in testing of IT services during major change implementations and periodic maintenance. Specific support tasks for different applications may vary. JOB ROLES AND RESPONSIBILITIES: 1. Provide support for all systems supported by the Application Support Team including second level incident triage, incident resolution, and root cause analysis of Problems. . 2. Work with other Technology Support Teams to monitor system availability, scheduled jobs and analyze daily work processes Observe failure trending and escalate re-occurring issues. 3. Generate complex SQL queries to correct, review, and report on claims and jobs. 4. Consult with users to identify current operating procedures and clarify program objectives. 5. Design user interfaces and relational databases for customer-facing applications, including implementing application logic, writing code, and performing debugging and corrections. 6. Observe day to day trending and escalate re-occurring issues. 7. Function as a technical advisor and mentor to aid Application Support Analysts. 8. Maintain AST's daily monitoring duties 9. In partnership with the Service Desk, manage communication for escalated issues with customer impact and assist with development and rollout of these communications 10. Ensure that customer issues are escalated with required information needed by technical teams within agreed operational levels, and follow up to ensure resolution of escalated inquiries 11. Engage in proactive Problem Management by understanding and analyzing incident data, correlating with observations from daily support activities, and recommending solutions to minimize recurring incidents 12. May write manuals for users to describe installation and operating procedures. 13. Collaborate, coordinate, and communicate across disciplines and departments. 14. Ensure compliance with HIPAA regulations and requirements. 15. Demonstrate commitment to the Company's core values. 16. Please note due to the exposure of PHI sensitive data - this role is considered to be a High Risk Role 17. The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary. JOB SCOPE: The Applications Support Analyst III relies on broad experience and judgment to plan and accomplish goals. The incumbent works with some supervision to review, analyze, and modify complex programming systems to support customer's application systems. An incumbent has direct contact with end users, managers, and executive staff. COMPENSATION: The salary range for this position is 90k-110k. Specific offers take into account a candidate's education, experience and skills, as well as the candidate's work location and internal equity. This position is also eligible for health insurance, 401k and bonus opportunity. JOB REQUIREMENTS (Education, Experience, and Training): * Minimum Bachelor's degree, or 4 years experience related to query writing and working with clients on data related issues * Minimum 3 years experience SQL Query writing in Oracle * Minimum 3 years' experience in IT Technical Support of level 1 or higher * Familiarity with Test automation suites for test execution (Selenium, Test complete) * Familiarity with Oracle Cloud Infrastructure * Experience in executing and analyzing test automation logs * Knowledge of DevOps - Continuous Integration / Continuous Delivery * Experience with Perl, Powershell, Maven, Java Springboot would be a Plus * Experience with Web Services and SOA and related standards such as SOAP and WSDL is pref * Basic knowledge/Experience in Java, JSP, ASP, HTML, .NET Framework and XML required * Basic knowledge/Experience in relational database, Oracle and SQL Server is required * Knowledge/Familiarity with ITIL incident, problem, and change management process * Knowledge of data mapping, extraction, data migration, decision support systems, data marts/data warehousing and relational and dimensional modeling is a plus * Knowledge of process stabilization, performance analysis, code optimization and testing of web application and data-engineering products. * Knowledge of health care claims and health insurance industry preferred * Strong Communication (written, verbal and listening), Technical, analytical, organization, interpersonal, customer service and multi-tasking skills * Other required licensures, professional certifications, and or Board certifications as applicable. * Strong Communication (written, verbal and listening), Technical, analytical, organization, interpersonal, customer service and multi-tasking skills * · Ability to work independently * Ability to handle inquiries with professional conduct and a positive attitude * Ability to understand and edit complex queries (Oracle and SQL Server). * Ability to debug PL/SQL (Oracle) or T-SQL (SQL Server). * Ability to learn and incorporate into existing workflow and new technologies/systems * Ability to collaborate with various business partners to provide workarounds Ability to troubleshoot data and process problems effectively * Ability to use software, hardware and peripherals related to job responsibilities, including MS Office and software development applications * Ability to analyze problematic situations, seeking relevant data; diagnosing information in order to solve problems, generalizing alternative solutions to find the best solution and arrive at a logical conclusion. * Ability to work independently with minimal supervision * Ability to work independently on tasks, schedule and monitors progress against defined parameters * Ability to be available in a rotating capacity for on call support 24/7 BENEFITS We realize that our employees are instrumental to our success, and we reward them accordingly with very competitive compensation and benefits packages, an incentive bonus program, as well as recognition and awards programs. Our work environment is friendly and supportive, and we offer flexible schedules whenever possible, as well as a wide range of live and web-based professional development and educational programs to prepare you for advancement opportunities. Your benefits will include: * Medical, dental and vision coverage with low deductible & copay * Life insurance * Short and long-term disability * Paid Parental Leave * 401(k) + match * Employee Stock Purchase Plan * Generous Paid Time Off - accrued based on years of service * WA Candidates: the accrual rate is 4.61 hours every other week for the first two years of tenure before increasing with additional years of service * 10 paid company holidays * Tuition reimbursement * Flexible Spending Account * Employee Assistance Program * Sick time benefits - for eligible employees, one hour of sick time for every 30 hours worked, up to a maximum accrual of 40 hours per calendar year, unless the laws of the state in which the employee is located provide for more generous sick time benefits EEO STATEMENT Claritev is an Equal Opportunity Employer and complies with all applicable laws and regulations. Qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability or protected veteran status. If you would like more information on your EEO rights under the law, please click here. #LI-AS1 APPLICATION DEADLINE We will generally accept applications for at least 15 calendar days from the posting date or as long as the job remains posted.

About RentACoop RentACoop is a rapidly growing small business with roots on a working farm in Germantown, Maryland. As we continue to expand, both nationally and globally, across multiple product lines and sales channels, we remain grounded in the values that shaped our founding: innovation, integrity, and a deep respect for animals and their caregivers. Our mission is to design and manufacture practical, high-quality solutions that simplify and enhance the experience of raising chickens, birds, and small animals. From hands-on product development to daily operations, our team is united by a shared passion for creating tools that are both functional and accessible. We are proud to lead with purpose across our expanding family of brands: RAC Paws by RentACoop - focused on enriching the lives of small animals and their caregivers Fluffy Layers by RentACoop - a lifestyle brand for animal lovers, offering thoughtfully designed gear from coop to kitchen Our growth is driven not just by what we build-but by why we build it. We believe that raising animals, especially chickens, can be a transformative experience for individuals, families, and communities. That belief fuels our long-standing commitment to giving back. To date, we've contributed more than $200,000 in products and financial support to public schools, 4-H clubs, camps, Habitat for Humanity, The Salvation Army, and other community organizations across the United States. As we scale our operations and deepen our impact, we're seeking mission-aligned team members who are excited to grow with us while helping us stay true to the core values that have made RentACoop a leader in animal care innovation. Position Overview RentACoop is seeking a highly capable, self-directed Operational Support Analyst for a part-time remote role with a strong emphasis on Excel-based analysis, data visualization, and operational reporting. This role supports senior leadership by transforming raw data into actionable insights that drive decisions across operations, logistics, and e-commerce channels. The ideal candidate thrives in fast-paced environments, takes initiative, and has a passion for building well-structured, data-driven tools that simplify complex workflows and support organizational efficiency. Key Responsibilities Develop and maintain Excel-based dashboards and tracking tools for reporting, forecasting, and performance measurement across departments Analyze and visualize data from multiple sources (QuickBooks, Shopify, Amazon, internal trackers) to identify trends, inefficiencies, and cost-saving opportunities Create and automate dynamic reports using advanced Excel formulas (XLOOKUP, INDEX-MATCH, IFERROR, SUMIFS, etc.), pivot tables, and conditional logic Utilize Power BI (preferred) to build visual reports that simplify decision-making for non-technical stakeholders Ensure data integrity, version control, and accessibility across shared drives and collaborative tools Provide proactive administrative and technical support to executive leadership Organize and streamline digital documentation, process flows, and cross-departmental reporting structures Support special projects involving financial, operational, or supply chain data, helping to turn complex datasets into clear insights Qualifications Minimum 3 years of experience in a similar role involving operational data analysis, business support, or executive reporting Advanced Excel proficiency comfortable building multi-tab workbooks, dashboards, and formula-based models that can be used by multiple team members without error Proven ability to translate data into actionable insights using charts, conditional formatting, and summary reporting Power BI proficiency is a strong plus; experience designing interactive dashboards or reports preferred Experience managing data organization and access within Microsoft 365 Strong organizational and problem-solving skills; able to prioritize and work independently Excellent written and verbal communication skills, with the ability to present data clearly and confidently Experience supporting C-level executives or operations teams preferred Bonus if familiar with Cin7, SPS, Shopify, Amazon Seller Central, or logistics systems This Role Might Be for You If... You think in rows, columns, and patterns - and love uncovering insights through data You're quick to automate repetitive work and build smarter reporting systems for others You take pride in being accurate, efficient, and ahead of deadlines You enjoy troubleshooting and finding streamlined solutions to operational challenges You prefer autonomy and producing high-quality, reliable work without micromanagement Part-Time Benefits Include Up to 80 hours of paid time off annually Product discounts Flexible scheduling Growth opportunities within a mission-driven company Additional benefits may apply based on role, schedule, and tenure. Employment may be contingent upon RentACoop LLC's receipt of a job-related drug test, physical exam, motor vehicle report, background check, reference check, and/or E-Verify, as permitted by law.

Tabs is the leading AI-native revenue platform for modern finance and accounting teams. Tabs agents automates the entire contract-to-cash lifecycle, including billing, collections, revenue recognition, and reporting, to help teams eliminate manual work and accelerate cash flow. High-growth companies like Cursor and Statsig rely on Tabs to generate invoices directly from contracts, reconcile payments in real time, and automate ASC 606 compliance. Founded in 2023, Tabs has raised over $91 million from Lightspeed Venture Partners, General Catalyst, and Primary. The team is headquartered in New York and brings deep expertise in finance and AI. About the Role We're looking for a detail-oriented and analytical Processing Data Analyst to support and enhance the Human-In-The-Loop (HITL) workflows that are used to evaluate our automated extraction. In this role, you'll ensure the accuracy, efficiency, and reliability of our extraction operations by managing internal ticket queues, maintaining performance metrics, and collaborating closely with our Operations Team. You will also learn about how artificial intelligence is applied at one of the fastest growing companies in financial technology. This is a fully remote role for a contractor based in the United States. Tabs Background Most contracts are extracted fully autonomously and we are consistently increasing the reach of the automated processes. To train this process further, Tabs works with contractors to manually process the contracts and compare the automated results to the human-generated ones. Complex contracts go through an automatic processing layer and then through a human checker to validate the results. The most complex contracts, however, are processed entirely by people. The people involved in contract processing are located around the world and work at different times to align with their timezones and the company's needs. We are seeking a person to conduct quality assurance (QA) testing on a subset of these complex contracts so as to provide feedback to the processors and to provide reporting to the company about the accuracy of this process What You'll Do Assign processing work to individuals when sufficient information has been received from internal stakeholders Respond to inquiries from processors who have gotten stuck by looking at internal records about the document type or by escalating the request Conduct QA on Human-In-The-Loop (HITL) processes to ensure data accuracy and consistency Maintain and improve HITL accuracy metrics and reporting to key stakeholders and to the processors themselves Collaborate closely with the Processing Team to relay updates, clarify requirements, and troubleshoot issues Identify operational inefficiencies and help implement process improvements Support cross-functional initiatives related to data quality and processing optimization Who You Are Highly detail-oriented, organized, and reliable Strong communicator who can work seamlessly with technical and non-technical teams Comfortable executing processes end-to-end and making data-driven recommendations Proactive problem-solver who is energized by improving accuracy and efficiency Experience 3-5 years of experience in data operations, quality assurance, HITL workflows, or related roles Experience working with customer service ticketing systems such as Monday.com, Pylon, Jira, or similar Familiarity with operational metrics, performance tracking, and reporting Previous experience working in a cross-functional operations or data-focused team Experience with Google Sheets, SQL, or a BI tool like Looker or Omni is a plus Experience in a startup or fast-moving environment is a plus This role is for a remote-only 1099 contractor in the United States. You will set your own hours (up to 40 per week) and complete work at your pace so as to accomplish the goals set forth with your manager. For security, we will provide you with a computer to be used for this work only. Perks and Benefits (Full-time Employees) Competitive compensation and equity Up to 100% employer covered monthly healthcare premium (medical, dental, vision) Daily meal stipend for in office days Tax free commuter and parking benefits Parental leave up to 12 weeks Voluntary insurances (Life, Hospital, Critical Illness, Accident) Employee Assistance Program (Rightway) Unlimited PTO 401k Tabs is an equal opportunity employer. We welcome teammates of all identities and do not discriminate on the basis of race, ethnicity, religion, gender identity, sexual orientation, age, disability, veteran status, or any other protected characteristic. We're committed to creating an environment where everyone can grow, contribute, and feel comfortable being themselves.

The Company Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health. We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us. Meet the Team Welcome to Dexcom's Patient Support Services team-where passion, purpose, and innovation come together to improve the lives of people living with diabetes. We're a fast-growing, mission-driven department that plays a vital role in shaping how patients and providers experience Dexcom, from brand choice all the way through ongoing product success. Our team is known for building smart processes, solving complex challenges, and partnering across the organization to elevate every aspect of patient support. As a Patient Support Services Representative, you'll be at the heart of that mission. This role is a critical professional position responsible for understanding the pharmacy and medical patient and provider journey, and for driving business growth through programs and initiatives that make a real impact. You'll analyze data, gather insights, strengthen processes, and collaborate with cross-functional partners to enhance and amplify Dexcom's support services. You'll also investigate escalations, track KPIs, and communicate results that guide strategic decisions across the organization. If you're energized by meaningful work, excited to join a collaborative and rapidly expanding team, and motivated by the opportunity to improve patient experiences every single day-this is the place to make your mark. Where You Come In You collaborate across teams to compile, enhance, and analyze key metrics that shape the effectiveness of Dexcom's Patient Support Services programs. You manage case activity and program escalations, tracking issues end-to-end, identifying lessons learned, and driving timely updates and improvements. You track KPIs and interpret data trends, producing clear dashboards, PowerPoint decks, and reports that inform business reviews and guide decision-making. You maintain and refine Business Rules, process maps, scripts, and program documentation, ensuring content is accurate, current, and aligned with evolving program needs. You coordinate updates across tools and technologies-including Tableau, Excel, Smartsheet, Lucidchart, and partner systems-to support reporting, insights, and program operations. You review escalations, feedback, call recordings, and field reports to identify opportunities for process improvement and enhance patient and provider experience. What Makes You Successful You bring strong analytical skills and are confident working with tools like Tableau, Excel, Smartsheet, Lucidchart, and PowerPoint to turn complex data into clear insights. You have proven experience managing external vendors and cross-functional partners, ensuring alignment, accountability, and smooth execution of program goals. You are a proactive self-starter who thrives in fast-paced, high-growth environments and can balance multiple initiatives with ease. You have a talent for identifying process gaps and recommending improvements, using customer feedback, escalations, and data trends to drive continuous enhancement. Your communication skills allow you to bridge the gap between customer needs and business strategy, making you an effective partner to marketing, sales, operations, and insights teams. You have a keen eye for detail, enabling you to maintain accurate, up-to-date content across Business Rules, program documentation, dashboards, and training materials. You bring a collaborative mindset, working seamlessly across internal teams and external partners to advance patient and provider experience initiatives. Your adaptability and comfort with ambiguity allow you to navigate changing priorities while delivering high-quality work across multiple programs. What you'll get: A front row seat to life changing CGM technology. Learn about our brave #dexcomwarriors community. A full and comprehensive benefits program. Growth opportunities on a global scale. Access to career development through in-house learning programs and/or qualified tuition reimbursement. An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve. Travel Required: 5-15% Education & years of experience requirements: Typically requires a Bachelor's degree and a minimum of 13+ years of related experience. At this level a graduate degree may be expected with 6 years of related experience. Remote Workplace: Your location will be a home office; you are not required to live within commuting distance of your assigned Dexcom site (typically 75 miles/120km). If you reside within commuting distance of a Dexcom site (typically 75 miles/120km) a hybrid working environment may be available. Ask about our Flex workplace option. Please note: The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Dexcom's AAP may be viewed upon request by contacting Talent Acquisition at ****************************. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Dexcom Talent Acquisition at ****************************. Meritain, an Aetna Company, creates and publishes the Machine-Readable Files on behalf of Dexcom. To link to the Machine-Readable Files, please click on the URL provided: ***************************************************** Code=MERITAIN_I&brand Code=MERITAINOVER/machine-readable-transparency-in-coverage?reporting EntityType=TPA_19874&lock=true To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team, Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications. Salary: $135,100.00 - $225,100.00

Department Operations Employment Type Full Time Location Remote Workplace type Fully remote Reporting To Director, Data Analytics and Reporting Key Responsibilities Qualifications Benefits and Perks About ImpactAssets ImpactAssets is an impact investing trailblazer, dedicated to changing the trajectory of our planet's future and improving the lives of all people. As a leading impact investing firm, we offer deep strategic expertise to help our clients define and execute on their impact goals.

Fastmarkets is an industry-leading price-reporting agency (PRA) and information provider for global commodities, providing price data, news, analytics and events for the agriculture, forest products, metals and mining and new-generation energy markets. Fastmarkets' data is critical for customers seeking to understand and predict dynamic, sometimes opaque markets, enabling trading and risk management. Fastmarkets is a global business with a history dating back to 1865 and is built on trust and deep market knowledge. It has more than 700 employees spread across global locations in the UK, US, China, India, Singapore, Brazil, Belgium, Finland and beyond. Job Description The Role Fastmarkets is seeking a Senior Price Reporter to join its Americas metals team, based in the United States. This individual will be responsible for developing and promoting prices, news and market commentary for the North American metals industry. In this role, you will have the opportunity to work with cross-regional and cross-functional teams and be part of key projects focused on sustainability. This role will report directly to an Americas editor. Key Responsibilities Price Discovery and Analysis. Demonstrate consistent use of judgement to produce representative prices in challenging and opaque markets, peer review and approve prices to ensure processes have been duly followed and editorial judgement rightly applied, and back up colleagues on pricing patches when necessary. Showcase a deep understanding of compliance and methodology. News and Thought Leadership. Break news and publish industry-leading articles that demonstrate PRA-aligned knowledge across multiple markets, with minimal editing needed. Demonstrate depth and breadth in this content through experience and knowledge. Market Engagement. Develop and support the adoption and evolution of Fastmarkets prices via regular market engagement and identification of opportunities and threats. Lead formal discussions of specifications internally and externally, take initiative by challenging processes and suggest improvements to current offerings. Take responsibility for key aspects of projects to launch new prices and promote current prices. Networking. Maintain a comprehensive contact base, using all means of communication including face-to-face meetings and networking. Presenting. Seek out opportunities to speak at events and during webinars, and moderate panel discussions. Mentoring. Coach other reporters as requested by editors, or as opportunities arise, to share knowledge and foster growth in the team. Representation. Exhibit positivity about changes and encourage adaptability and open-mindedness. Behave professionally, respectfully and with integrity in line with our company values. Use time effectively and efficiently. Qualifications We recruit talented, dynamic people with diverse backgrounds and experiences, all united by a belief in our mission to provide the world's leading and most trusted price reporting, events, and intelligence service for the markets we serve. We're proud to be an equal opportunities employer and are committed to creating a fully inclusive workplace, where everyone feels able to participate and contribute meaningfully. If you are open-minded, curious, resilient, solutions-oriented and committed to promoting equality, then read on... KNOWLEDGE, EXPERIENCE AND SKILLS We are looking for an individual who is highly motivated, driven, and have a passion to be part of a fast-paced, successful team. Being a strong team player is also important as well as someone who is happy to work flexibly. Language Proficiency. Fluency in English is essential. Spanish is helpful. Market Knowledge. A background in metals, commodities or financial markets, coupled with a strong network of sources. Analytical Skills. Expertise in data analysis, including proficiency with numbers and spreadsheets and the ability to distill complex topics. Communication Skills. Strong interpersonal skills to liaise with industry contacts, respond to queries about prices and manage discrete information confidentially. Values and Culture Fit. Personal accountability with a growth mindset and openness to collaboration, learning and inclusivity. If you're excited about the role but your experience, skills or qualifications don't perfectly align, we encourage you to apply anyway. Additional Information Our Values Fastmarkets people come from all different walks of life. It's this mix of brilliant personalities, experiences and insights that gives us that warm, open, and friendly culture you can feel as soon as you meet us. But however wonderfully different we all are, there are six things we all have in common - and they form our Fastmarkets values. Created by our own employees to reflect some of the personal traits that Fastmarkets people have, our values are key to what makes our culture unique. They reflect who each of us are and they're embedded in everything we do. Our values are: METRICS DRIVEN. We use insights to improve our customers' experience and our business performance ACCOUNTABLE. We are accountable to ourselves and those we work with: we keep our promises and get things done GROWTH MINDSET. This value enables us to be nimble to the changing realities and operate with a sense of urgency INCLUSIVE. We are inclusive and respectful, celebrating each of us and giving everyone a deep sense of belonging with the desire to bring their best self to work every day. CUSTOMER CENTRIC. We are customer-centric in all that we do COLLABORATIVE. We are collaborative, able to work across teams and capitalise on the diversity of intellect, perspectives, and experiences. If the position is listed as remote this opportunity is available to applicants based in the following states: • Florida • Georgia • Illinois • Massachusetts* • North Carolina • New Jersey* • New York* • Oregon* • Pennsylvania • Tennessee* • Texas • California • Colorado * Denotes states with office locations to support hybrid working. Otherwise the position will be located as shown in the advert. You can see that on a map here: US Hiring States You've read a little about us - now it's over to you! If you like what you've read so far and think you can see yourself as a Fastmarkets person, it's time to fill in your application form. This form is an important part of the selection process: it's used to determine whether or not you'll be chosen to have an interview and acts as a basis for the questions we'll ask you on the day. It's vital that you try to capture all the relevant information we have asked for on the form so we can get a good feel for who you are and why you're great.

Make a difference. Be happy. Grow your career. A Nordic consultant is more than just an Epic expert. Our analysts take ownership for their work and the greater success of the organization. We're also looking for someone who listens to the client and understands that each project and each organization is unique. You'll need to tackle tough projects to help those organizations succeed. Experience implementing Epic is required, and if you have experience on a Connect or optimization project, that's a plus. Here are a couple things you'll need -At least 2 years of Epic experience -At least 1 current Epic certification a plus (Clarity data models, Clarity ETL, Caboodle) Senior Consultant A Senior Consultant provides consulting services to clients on Epic-related projects in an analyst, project management, project leadership or training capacity. Key Responsibilities Perform Epic-related consulting and administrative computer services for Nordic clients Apply technical expertise to individual client system build in order to identify, troubleshoot, and resolve problems. Mentor client project teams as necessary in project and system build strategy. Track and document risks and issues. Analyze and document workflows. Work closely with project leadership, including documentation and facilitation. Work directly with Epic end users. Monitor workflows, provide documentation, and optimization suggestions. Lead meetings regarding project status and on-going work-product coordination. Additional specific duties related to the project as may be required and dictated by individual clients. These duties are documented on a per-contract basis in the client's statement of work. May be invited to attend corporate functions as a representative of the company to meet prospective consultants, as well as solidify relationships with client and Nordic co-workers. Nordic is an equal opportunity employer dedicated to a policy of non-discrimination on any protected basis including race, creed, color, age, gender, religion, national origin, disability, marital or veteran status, sexual orientation, or any other legally protected status under applicable local, state or federal law. EEO/AA Employer: M/F/Disabled and Vet. #LI-SB1

Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally. Our Support teams work with multiple departments in a dynamic environment that promotes flexibility and autonomy, while offering the opportunity to collaborate with a diverse group of professionals. We work to comply with our company standards, exceed customer expectations and drive our Great Place to Work culture. Through the consistent delivery of quality services and understanding the needs of our business, we develop innovative improvements as we strive towards our company's Big, Hairy, Audacious Goals! The External Reporting Financial Analyst position assists with ensuring our compliance with U.S. Securities and Exchange Commission (SEC) reporting rules through the accurate and timely filing of required documents, providing clear and transparent communication of our business results to shareholders, lenders, and potential investors, and ensuring our compliance with Section 404 of the Sarbanes-Oxley Act (SOX 404) by maintaining effective internal controls over our financial reporting. Outcomes and Activities: This position will work from home; occasional planned travel to an assigned Southfield, Michigan office location may be required. However, this position is permitted to work at a Southfield, Michigan office location if requested by the team member. SEC Filings and Press Releases: Prepare, tie out, and file accurate SEC Forms (i.e., 10-K, 10-Q, 8-K, 11-K, Proxy, and Form 4) and press releases by established deadlines. Maintain XBRL tagging for SEC filings. Assist corporate legal team with state-specific external reporting as necessary. Maintain effective internal controls by complying with written policies and procedures. Coordinate various layers of review with internal and external parties. Testing the Effectiveness of Internal Controls over Financial Reporting: Assist with the coordination and performance of internal control process-level testing. Assist with the coordination and review of annual SOC 1 reviews for vendors impacting financial reporting. Audit Support: Prepare accurate supporting documentation for Internal Audit and external auditors. Coordinate external auditors' evaluation of internal controls. Requirements: Bachelor's Degree in Accounting or equivalent work experience (Analyst) 1 year of accounting or auditing experience, or 3 years in a Finance role at Credit Acceptance (Analyst) Bachelor's Degree in Accounting (Senior) 3 years of auditing experience (Senior) Experience preparing or auditing financial statements and disclosures (Senior) Experience researching accounting and reporting issues, including interpreting U.S. GAAP and SEC Reporting Rules (Senior) Preferred: Master's degree in Accounting Certified Public Accountant or equivalent (i.e. Chartered Accountant) Experience evaluating compliance with SOX 404 Experience with AuditBoard software Experience auditing information technology controls Auditing experience from a large national or regional CPA firm SEC Reporting experience in either an audit role within a CPA firm or a corporate external reporting role Experience in the Financial Services industry Targeted Compensation: Analyst: $77,000 - $90,000 base salary + an annual bonus plan Senior Analyst: $105,500 - $123,000 base salary + an annual bonus plan This position is not currently open to individuals who require sponsorship now or in the future to work legally for Credit Acceptance, such as H-1b / H-4 or F-1 OPT visa holders. #LI-Remote #zip INDCSLP Benefits Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work Our Company Values: To be successful in this role, Team Members need to be: Positive by maintaining resiliency and focusing on solutions Respectful by collaborating and actively listening Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions Direct by effectively communicating and conveying courage Earnest by taking accountability, applying feedback and effectively planning and priority setting Expectations: Remain compliant with our policies processes and legal guidelines All other duties as assigned Attendance as required by department Advice! We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application! P.S. We have great details around our stats, success, history and more. We're proud of our culture and are happy to share why - let's talk! Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent. Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person's age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic. California Residents: Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you. Play the video below to learn more about our Company culture.