Universal Banker jobs at Defiance State Bank

Founded in 1904, Union Savings Bank has proudly served our local communities by promoting responsible homeownership through prudent lending practices. Headquartered in Cincinnati, Ohio, we now operate 40 full-service branches and lending offices across Ohio, Indiana, Kentucky, and Pennsylvania. We are committed to community, integrity, and personalized service-and we're looking for team members who share those values. Position Summary We are seeking a Full-Time Bank Teller who will be the face of Union Savings Bank at the branch level. This role is essential in delivering outstanding service to our customers by assisting with daily financial transactions and supporting branch operations. Key Responsibilities Process customer transactions including deposits, withdrawals, and payments Issue cashier's checks, money orders, and initiate wire transfers Balance cash drawer daily and ensure accuracy of transactions Open new personal or business accounts Assist with certificate of deposit (CD) renewals and rate negotiations Provide courteous, prompt, and professional service Follow all bank procedures, regulations, and compliance guidelines Qualifications & Experience High school diploma or equivalent Prior experience in a customer-facing role (e.g., retail, food service, banking) Basic computer proficiency and experience using office equipment (phones, copiers, fax machines) Key Competencies Strong attention to detail and accuracy Excellent verbal and written communication skills Ability to multitask and problem solve in a fast-paced environment Self-motivated and reliable Works well independently and in a team setting Compensation: Benefits package includes 401(k) match, medical/dental/vision Potential for bonuses Accrued paid time off Growth opportunity Additional Information This job description outlines the general nature and level of work performed and is not intended to be an exhaustive list of duties. Responsibilities may evolve based on the needs of the bank. Union Savings Bank is proud to be an Equal Employment Opportunity and Affirmative Action Employer. We welcome applicants of all backgrounds and make employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Guardian Savings Bank (GSB) is best known for making home ownership dreams come true for our customers. We also offer products, like checking and savings accounts, in our branches to meet the personal and business needs of all of our banking customers. If you are friendly, high energy, reliable, have a positive attitude and the desire to be part of a fun, growing, customer-focused team, we want you to be one of our front-line employees. Guardian Savings Bank has an opening for a full-time Bank Teller. You will work in a branch, independently and with your branch team. You will have excellent communication skills, give attention to detail and have an aptitude for numbers. In this position you will operate a teller window, welcoming our customers and serving them by processing a variety of transactions and requests. Essential Duties and Responsibilities Complete deposits, withdrawals, and other financial interactions Provide excellent customer service Balance teller station Confirm accuracy of transactions Prepare, verify and issue cashier checks, personal money orders, and facilitates wire transfers Open new accounts Renegotiate certificates of deposit SKILLS/QUALIFICATIONS High school diploma or equivalent, required Minimum of 1 year working experiences in a customer service position, required Minimum of 2 years of Bank teller experience, preferred Previous experience working directly with the public, preferred Knowledge of Microsoft software products, preferred Cash handling working experience, preferred Availability to travel, required Compensation: Benefits package includes 401(k) match, medical/dental/vision Potential for bonuses Accrued paid time off Growth opportunity Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required for this position. Duties, responsibilities and activities may change at any time, with or without notice. Guardian Savings Bank is an Equal Employment Opportunity and Affirmative Action Employer and will make all employment-related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Founded in 1904, Union Savings Bank has proudly served our local communities by promoting responsible homeownership through prudent lending practices. Headquartered in Cincinnati, Ohio, we now operate 40 full-service branches and lending offices across Ohio, Indiana, Kentucky, and Pennsylvania. We are committed to community, integrity, and personalized service-and we're looking for team members who share those values. Position Summary We are seeking a Full-Time Bank Teller who will be the face of Union Savings Bank at the branch level. This role is essential in delivering outstanding service to our customers by assisting with daily financial transactions and supporting branch operations. Key Responsibilities Process customer transactions including deposits, withdrawals, and payments Issue cashier's checks, money orders, and initiate wire transfers Balance cash drawer daily and ensure accuracy of transactions Open new personal or business accounts Assist with certificate of deposit (CD) renewals and rate negotiations Provide courteous, prompt, and professional service Follow all bank procedures, regulations, and compliance guidelines Qualifications & Experience High school diploma or equivalent Prior experience in a customer-facing role (e.g., retail, food service, banking) Basic computer proficiency and experience using office equipment (phones, copiers, fax machines) Key Competencies Strong attention to detail and accuracy Excellent verbal and written communication skills Ability to multitask and problem solve in a fast-paced environment Self-motivated and reliable Works well independently and in a team setting Compensation: Benefits package includes 401(k) match, medical/dental/vision Potential for bonuses Accrued paid time off Growth opportunity Additional Information This job description outlines the general nature and level of work performed and is not intended to be an exhaustive list of duties. Responsibilities may evolve based on the needs of the bank. Union Savings Bank is proud to be an Equal Employment Opportunity and Affirmative Action Employer. We welcome applicants of all backgrounds and make employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

The Middlefield Banking Company is a full service FDIC-insured commercial bank and LPL Financial brokerage headquartered in Middlefield, Ohio. We have 21 branches serving Beachwood, Chardon, Cortland, Dublin, Garrettsville, Mantua, Middlefield, Newbury, Plain City, Powell, Orwell, Solon, Sunbury, Twinsburg, Westerville, Bellefontaine, Marysville, Ada, and Kenton. The Bank also operates a Loan Production Office in Mentor, Ohio. Dating back to 1901, The Middlefield Banking Company has been a leader in delivering quality personal financial service to its communities. We are continually recognized as one of the most profitable community banks in the U.S. If you are you seeking an opportunity to learn more or have a desire to start or advance your career in the banking industry, the Middlefield Banking Company is looking for enthusiastic team members to join our team! Summary of Lead Universal Banker: The Lead Universal banker provides exceptional customer service to new, potential and existing customers. A friendly and professional demeanor is expected. Primary responsibilities include, but are not limited to, account openings of all deposit accounts, promote all bank products and services, and participate with IQ Leads calling daily. The Lead Universal Banker receives and processes all transactions for customer related business, but not limited to check cashing, deposits, loan payments, safe deposit rental and payments, sales of negotiable instruments and processing wire transfers. The Lead Universal Banker is expected to support and promote all bank products and services while conversing with customers, and by referrals generated through IQ Leads. Additionally, the Lead Universal Banker will monitor and promote a positive customer and employee friendly experience. Lead Universal Bankers are expected to exude initiative and motivate. Assist the Branch Manager as needed with Branch operations including but not limited to staff scheduling and staff relations, as well as outside calling efforts. Must be a self-starter. To be successful as a Lead Teller at Middlefield Bank: 3-5 years of Management or Leadership experience 3-5 years opening new accounts for both consumers and businesses 3-5 years of cash handling 3-5 years of customer service Experience with bank information systems Proficient in the use of Microsoft Office Products Works with integrity and honesty in a Team environment Outstanding Customer focus; both internal and external Superior time management and organizational skills Background Check and Credit Check Notice: As part of our standard hiring process, The Middlefield Banking Company conducts background checks and credit checks on all potential employees. This is done to ensure the safety and security of our workplace, as well as to assess an individual's eligibility for certain roles that require financial responsibility. Any job offer made will be contingent upon the successful completion of these checks. The Middlefield Banking Company is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state, or local laws

Under the supervision of the Assistant Branch Manager or other supervisors and or manager, the Universal Banker I, is responsible for providing exceptional customer service while conducting transactions in an accurate and timely manner. The Universal Banker I is also responsible for the sales and servicing of all bank products and services consistent with Bank policies and regulations. The Universal Banker I is expected to identify sales opportunities, cross sell products and services including referrals to branch sales team and brokerage personnel. Meets and/or exceeds the expectations of the Assessment/Deployment Coaching process; sales, service, operations, and cross training/personal development. PRINCIPAL RESPONSIBILITIES Responsible for Generating Business and Deepening Customer Relationships Work with team to actively support branch sales. Contribute to team sales goal attainment. Participate in Team Sales Meetings, Sales Campaigns, and Branch focused sales events. Maintain current and accurate records of sales tracking results. Achieve personal goals in the areas of quality account opening and referrals of consumer and business accounts. Cross sell products and services, such as business products, consumer checking, debit cards, E-banking, loan referrals, and other referrals to established affiliates; appropriately to every customer by identifying needs and providing solutions. Able to conduct all account opening/maintenance functions. *DEVELOPMENT OPPORTUNITIES Maintain and oversee wire authority of up to $50,000. May interview and complete consumer loan applications. May perform preliminary underwriting. May close consumer loans. May be registered for an NMLS number. Maintains a unique Identifier number through the NMLS Federal Registry. Is responsible to provide the unique NMLS number to mortgage applicants as required and requested, number must be included on all written, and electronic communication including, telephone voicemail, text messages, and email signatures and business cards. May interview customers and complete mortgage applications. May perform preliminary mortgage underwriting functions. Must have an NMLS number. Responsible for Providing Exceptional Customer Service Provides efficient, effective, and courteous customer service. Consistently deliver customer service by acknowledging customers immediately, making eye contact, using the customer's name and giving undivided attention. Using standard greetings and farewells and thanking the customer for banking with us. Constantly look for ways to improve the customer experience and communicate those ideas to branch management. Build customer relationships to encourage business retention. Complete all work with accuracy and in a timely manner. Address customer complaints and escalate customer complaints to supervisor as appropriate. Responsible for Adhering to Policies, Procedures, and Ensuring Operational Soundness Perform a variety of transactions to service the customer, including processing deposits, withdrawals, making payments, cashing checks, redeeming bonds, and scan daily work, etc. Perform operational functions and adhere to the policy and procedure as outlined in our Bank's manuals (i.e., Reg. CC, BSA, etc.) Balance transactions and cash at the end of the day and participate in the branch settlement. Balance ATM, Coin Machine, and Cash Vault. Perform functions such as answering phone, filing, safe deposit box escort, audits, etc. (Winsted Branch Only; serve as receptionist when needed). Perform all duties in accordance with prescribed regulatory compliance guidelines. *DEVELOPMENT OPPORTUNITIES May complete wire transfers. Responsible for Identifying Cross Training Opportunities and Personal Development May assist in new hire onboarding. Continuously strive to improve personal development through policy, product, and banking knowledge. Maintain current knowledge of Bank's products and services as well as policies and procedures. Attend relevant seminars and courses to update and advance knowledge and skills. Volunteer for special projects within the scope of your job responsibilities, including CRA eligible activities. Participate in community events and professional relationships for the benefit of the bank. EDUCATION/EXPERIENCE REQUIREMENTS High school diploma or equivalent required with 6 months to 1 year of relevant experience in banking, retail or sales. Supervisory experience preferred. Must possess strong communication, problem solving, and organizational skills. Proven ability to interact in a positive and professional manner with customers and peers. Knowledgeable in all Bank policies and regulations related to branch transactions. Must have full working knowledge of Microsoft Office Suite; Outlook, Word, Excel and PowerPoint. Must be able to work extended or weekend hours. Regular attendance is an essential function of this position. INITIATIVE Universal Banker I tasks are generally standardized, not subject to major variation. Some application of judgment is required in guiding, training Universal Bankers, balancing, night drop, audits, cross selling Bank products and services and in ensuring the proper application of Bank and regulatory policies is followed. Supervision received is intermittent checks with all problems referred to supervisor. RESPONSIBILITY Most errors are detected and corrected almost immediately. Failure to follow policies and regulations, such as accepting a fraudulent check, could lead to a monetary loss by the Bank. Most of work verified or checked. Corrections involve some trouble in back checking by others. Poor customer service might lead to loss of business for the Bank. Failure to sell or cross sell will result in lost future revenue. This position has a high degree of access to customer account information. The position has frequent daily contact with customers to process customer transactions. Contacts within the Bank are with immediate peers and supervisor to give and receive routine information. SUPERVISION May Supervise 0 to 6 employees in the absence of the Assistant Branch Manager and Universal Banker II, responsible for overseeing the quality and quantity of work of employees performing similar work. POSITION CONDITIONS Normal. While performing the duties of this job, the employee is regularly required to sit; stand; use hands to finger, handle controls; and talk or hear. The employee is required to stand; walk; reach with hands and arms; and stoop, or kneel. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, monitoring computer screens for long periods of time and the ability to adjust focus.

Under the supervision of the Assistant Branch Manager or other supervisors and or manager, the Universal Banker I, is responsible for providing exceptional customer service while conducting transactions in an accurate and timely manner. The Universal Banker I is also responsible for the sales and servicing of all bank products and services consistent with Bank policies and regulations. The Universal Banker I is expected to identify sales opportunities, cross sell products and services including referrals to branch sales team and brokerage personnel. Meets and/or exceeds the expectations of the Assessment/Deployment Coaching process; sales, service, operations, and cross training/personal development. PRINCIPAL RESPONSIBILITIES Responsible for Generating Business and Deepening Customer Relationships Work with team to actively support branch sales. Contribute to team sales goal attainment. Participate in Team Sales Meetings, Sales Campaigns, and Branch focused sales events. Maintain current and accurate records of sales tracking results. Achieve personal goals in the areas of quality account opening and referrals of consumer and business accounts. Cross sell products and services, such as business products, consumer checking, debit cards, E-banking, loan referrals, and other referrals to established affiliates; appropriately to every customer by identifying needs and providing solutions. Able to conduct all account opening/maintenance functions. *DEVELOPMENT OPPORTUNITIES Maintain and oversee wire authority of up to $50,000. May interview and complete consumer loan applications. May perform preliminary underwriting. May close consumer loans. May be registered for an NMLS number. Maintains a unique Identifier number through the NMLS Federal Registry. Is responsible to provide the unique NMLS number to mortgage applicants as required and requested, number must be included on all written, and electronic communication including, telephone voicemail, text messages, and email signatures and business cards. May interview customers and complete mortgage applications. May perform preliminary mortgage underwriting functions. Must have an NMLS number. Responsible for Providing Exceptional Customer Service Provides efficient, effective, and courteous customer service. Consistently deliver customer service by acknowledging customers immediately, making eye contact, using the customer's name and giving undivided attention. Using standard greetings and farewells and thanking the customer for banking with us. Constantly look for ways to improve the customer experience and communicate those ideas to branch management. Build customer relationships to encourage business retention. Complete all work with accuracy and in a timely manner. Address customer complaints and escalate customer complaints to supervisor as appropriate. Responsible for Adhering to Policies, Procedures, and Ensuring Operational Soundness Perform a variety of transactions to service the customer, including processing deposits, withdrawals, making payments, cashing checks, redeeming bonds, and scan daily work, etc. Perform operational functions and adhere to the policy and procedure as outlined in our Bank's manuals (i.e., Reg. CC, BSA, etc.) Balance transactions and cash at the end of the day and participate in the branch settlement. Balance ATM, Coin Machine, and Cash Vault. Perform functions such as answering phone, filing, safe deposit box escort, audits, etc. (Winsted Branch Only; serve as receptionist when needed). Perform all duties in accordance with prescribed regulatory compliance guidelines. *DEVELOPMENT OPPORTUNITIES May complete wire transfers. Responsible for Identifying Cross Training Opportunities and Personal Development May assist in new hire onboarding. Continuously strive to improve personal development through policy, product, and banking knowledge. Maintain current knowledge of Bank's products and services as well as policies and procedures. Attend relevant seminars and courses to update and advance knowledge and skills. Volunteer for special projects within the scope of your job responsibilities, including CRA eligible activities. Participate in community events and professional relationships for the benefit of the bank. EDUCATION/EXPERIENCE REQUIREMENTS High school diploma or equivalent required with 6 months to 1 year of relevant experience in banking, retail or sales. Supervisory experience preferred. Must possess strong communication, problem solving, and organizational skills. Proven ability to interact in a positive and professional manner with customers and peers. Knowledgeable in all Bank policies and regulations related to branch transactions. Must have full working knowledge of Microsoft Office Suite; Outlook, Word, Excel and PowerPoint. Must be able to work extended or weekend hours. Regular attendance is an essential function of this position. INITIATIVE Universal Banker I tasks are generally standardized, not subject to major variation. Some application of judgment is required in guiding, training Universal Bankers, balancing, night drop, audits, cross selling Bank products and services and in ensuring the proper application of Bank and regulatory policies is followed. Supervision received is intermittent checks with all problems referred to supervisor. RESPONSIBILITY Most errors are detected and corrected almost immediately. Failure to follow policies and regulations, such as accepting a fraudulent check, could lead to a monetary loss by the Bank. Most of work verified or checked. Corrections involve some trouble in back checking by others. Poor customer service might lead to loss of business for the Bank. Failure to sell or cross sell will result in lost future revenue. This position has a high degree of access to customer account information. The position has frequent daily contact with customers to process customer transactions. Contacts within the Bank are with immediate peers and supervisor to give and receive routine information. SUPERVISION May Supervise 0 to 6 employees in the absence of the Assistant Branch Manager and Universal Banker II, responsible for overseeing the quality and quantity of work of employees performing similar work. POSITION CONDITIONS Normal. While performing the duties of this job, the employee is regularly required to sit; stand; use hands to finger, handle controls; and talk or hear. The employee is required to stand; walk; reach with hands and arms; and stoop, or kneel. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, monitoring computer screens for long periods of time and the ability to adjust focus.

As part of the Retail Branch team, the Part-time Universal Banker-Float is accountable for client service delivery to those who prefer face-to-face interaction with Ascend Bank to expand and strengthen client relationships while processing a variety of financial transactions and maintaining accuracy. The position will provide education about Ascend Bank sales and service delivery options, including but not limited to, all digital channels and debit card reward programs, while offering the appropriate banking solutions that match the client's needs. The position requires knowledge in the areas of client experience, client relationship development, retail sales, loss mitigation, and compliance with Bank policies, procedures and quality standards. This individual will be required to travel between all branch locations as needed. Responsibilities: Client Relationship Management: Build and maintain strong relationships with clients, local businesses, and community organizations through in person and planned appointments. Open new accounts, including checking, savings, and other deposit accounts. Assist with account maintenance, such as updates, closures, and changes. Address Client inquiries and concerns in a timely and professional manner, involving Branch Management when applicable. Risk Management and Compliance: Ensure compliance with all banking regulations, policies, and procedures. Implement effective risk management practices to safeguard the bank's assets and reputation. Follow internal controls and audit procedures to ensure the accuracy of financial transactions and prevent fraud. Performance Monitoring and Reporting: Contribute to the overall operational efficiency and success of the branch. Utilizing CRM platform to capture client interactions to create opportunities for relationship building, process improvement, and operational efficiency. Perform other duties as assigned. Development and Training: Work effectively with branch staff, management, and other departments to ensure a positive and seamless client experience. Participate in branch meetings and training sessions to stay informed about new products, services, and operational updates. Participate in daily jumpstarts with staff, planning relevant topics to share and discuss. Digital Literacy: The ability to use data, information, and communication technologies to find, evaluate, create, and communicate information, requiring both cognitive and technical skills Information, data, and content Teaching, learning, and self-development Communication, collaboration, and participation Digital identity, safety, and security Technical proficiency with all bank products Awareness and interest in new technology Creation, innovation, and research DUTIES SUPERVISED: Branch Sales and Service, Branch Operations, Safe Deposit POSITIONS SUPERVISED: N/A EXPERIENCE: One to three years of similar or related experience. Proficiency in MS Office Suite, specifically WORD, EXCEL and PowerPoint. EDUCATION: A high school education or GED. Bilingual proficiency (English/ Spanish) is considered a desirable attribute. PHYSICAL REQUIREMENTS: Must be able to stand for extended periods. *Compensation: Compensation is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience. Ascend Bank is an equal opportunity employer and offers equal opportunity to all applicants for all positions without regard to race, color, religion, national origin, age, disability, and veteran status. Applicants requiring reasonable accommodation in the application process should notify Human Resources. Ascend Bank participates in E-Verify. EOE/AA/M/F/D/V

As part of the Retail Branch team, the Part-time Universal Banker-Float is accountable for client service delivery to those who prefer face-to-face interaction with Ascend Bank to expand and strengthen client relationships while processing a variety of financial transactions and maintaining accuracy. The position will provide education about Ascend Bank sales and service delivery options, including but not limited to, all digital channels and debit card reward programs, while offering the appropriate banking solutions that match the client's needs. The position requires knowledge in the areas of client experience, client relationship development, retail sales, loss mitigation, and compliance with Bank policies, procedures and quality standards. This individual will be required to travel between all branch locations as needed. Responsibilities: Client Relationship Management: Build and maintain strong relationships with clients, local businesses, and community organizations through in person and planned appointments. Open new accounts, including checking, savings, and other deposit accounts. Assist with account maintenance, such as updates, closures, and changes. Address Client inquiries and concerns in a timely and professional manner, involving Branch Management when applicable. Risk Management and Compliance: Ensure compliance with all banking regulations, policies, and procedures. Implement effective risk management practices to safeguard the bank's assets and reputation. Follow internal controls and audit procedures to ensure the accuracy of financial transactions and prevent fraud. Performance Monitoring and Reporting: Contribute to the overall operational efficiency and success of the branch. Utilizing CRM platform to capture client interactions to create opportunities for relationship building, process improvement, and operational efficiency. Perform other duties as assigned. Development and Training: Work effectively with branch staff, management, and other departments to ensure a positive and seamless client experience. Participate in branch meetings and training sessions to stay informed about new products, services, and operational updates. Participate in daily jumpstarts with staff, planning relevant topics to share and discuss. Digital Literacy: The ability to use data, information, and communication technologies to find, evaluate, create, and communicate information, requiring both cognitive and technical skills Information, data, and content Teaching, learning, and self-development Communication, collaboration, and participation Digital identity, safety, and security Technical proficiency with all bank products Awareness and interest in new technology Creation, innovation, and research DUTIES SUPERVISED: Branch Sales and Service, Branch Operations, Safe Deposit POSITIONS SUPERVISED: N/A EXPERIENCE: One to three years of similar or related experience. Proficiency in MS Office Suite, specifically WORD, EXCEL and PowerPoint. EDUCATION: A high school education or GED. Bilingual proficiency (English/ Spanish) is considered a desirable attribute. PHYSICAL REQUIREMENTS: Must be able to stand for extended periods. *Compensation: Compensation is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience. Ascend Bank is an equal opportunity employer and offers equal opportunity to all applicants for all positions without regard to race, color, religion, national origin, age, disability, and veteran status. Applicants requiring reasonable accommodation in the application process should notify Human Resources. Ascend Bank participates in E-Verify. EOE/AA/M/F/D/V

Under the supervision of the Assistant Branch Manager or other supervisors and or manager, the Universal Banker, is responsible for providing exceptional customer service while conducting transactions in an accurate and timely manner. The Universal Banker is also responsible for the sales and servicing of all bank products and services consistent with Bank policies and regulations. The Universal Banker is expected to identify sales opportunities, cross sell products and services including referrals to branch sales team and brokerage personnel. Meets and/or exceeds the expectations of the Assessment/Deployment Coaching process; sales, service, operations, and cross training/personal development. PRINCIPAL RESPONSIBILITIES Responsible for Generating Business and Deepening Customer Relationships Work with team to actively support branch sales. Contribute to team sales goal attainment. Participate in Team Sales Meetings, Sales Campaigns, and Branch focused sales events. Maintain current and accurate records of sales tracking results. Achieve personal goals in the areas of quality account opening and referrals of consumer and business accounts. Cross sell products and services, such as business products, consumer checking, debit cards, E-banking, loan referrals, and other referrals to established affiliates; appropriately to every customer by identifying needs and providing solutions. May need to conduct account opening/maintenance functions. Responsible for Providing Exceptional Customer Service Provides efficient, effective, and courteous customer service. Consistently deliver customer service by acknowledging customers immediately, making eye contact, using the customer's name and giving undivided attention. Using standard greetings and farewells and thanking the customer for banking with us. Constantly look for ways to improve the customer experience and communicate those ideas to branch management. Build customer relationships to encourage business retention. Complete all work with accuracy and in a timely manner. Escalate customer complaints to supervisor. Responsible for Adhering to Policies, Procedures, and Ensuring Operational Soundness Perform a variety of transactions to service the customer, including processing deposits, withdrawals, making payments, cashing checks, redeeming bonds, and scan daily work, etc. Perform operational functions and adhere to the policy and procedure as outlined in our Bank's manuals (i.e., Reg. CC, BSA, etc.) Balance transactions and cash at the end of the day and participate in the branch settlement. May participate in balancing ATM, Coin Machine, and Cash Vault. Perform functions such as answering phone, filing, safe deposit box escort, audits, etc. (Winsted Branch Only; serve as receptionist when needed). Perform all duties in accordance with prescribed regulatory compliance guidelines. Responsible for Identifying Cross Training Opportunities and Personal Development Continuously strive to improve personal development through policy, product, and banking knowledge. Maintain current knowledge of Bank's products and services as well as policies and procedures. Attend relevant seminars and courses to update and advance knowledge and skills. Volunteer for special projects within the scope of your job responsibilities. Participate in community events and professional relationships for the benefit of the bank. EDUCATION/EXPERIENCE REQUIREMENTS High school diploma or equivalency required with 3 to 6 months of relevant banking, retail or sales experience. Demonstrated customer service and sales skills. Must possess strong communication, problem solving, and organizational skills. Proven ability to interact in a positive and professional manner with customers and peers. Must have full working knowledge of Microsoft Office Suite; Outlook, Word, Excel and PowerPoint. Must be able to work extended or weekend hours. Regular attendance is an essential function of this position. INITIATIVE Tasks are generally standardized and routine. Some judgment required in cross selling Bank products and services and in ensuring the proper application of Bank and regulatory policies is followed. Supervision received is intermittent checks with all problems referred to supervisor. RESPONSIBILITY Most errors are detected and corrected almost immediately. Failure to follow policies and regulations, such as accepting a fraudulent check, could lead to a monetary loss by the Bank. Most of work verified or checked. Corrections involve some trouble in back checking by others. Poor customer service might lead to loss of business for the Bank. Failure to sell or cross sell will result in lost future revenue. This position has a high degree of access to customer account information. The position has frequent daily contact with customers to process customer transactions. Contacts within the Bank are with immediate peers and supervisor to give and receive routine information. SUPERVISION None POSITION CONDITIONS Normal. While performing the duties of this job, the employee is regularly required to sit; stand; use hands to finger, handle controls; and talk or hear. The employee is required to stand; walk; reach with hands and arms; and stoop, or kneel. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, monitoring computer screens for long periods of time and the ability to adjust focus.

Requirements Qualifications, Knowledge, Skills, and/or Abilities: Working knowledge of Microsoft Office, Windows-based computer systems, as well as digital and online banking services used in the industry Excellent verbal and written skills Digital fluency Customer service skills or prior quality sales experience Strong communications skills including problem solving, task completion and customer focus Interpersonal skills are a must, with the ability to deal with difficult situations and customers Must be a team player Detail oriented with the ability to handle confidential and sensitive information Strong sense of integrity and personal ethics Cash handling, processing and mathematical skills Ability to lift up to 10 pounds occasionally and or a negligible amount of lifting frequently or constantly to move objects Willingness to work alternating shifts and Saturdays Minimum 1-3 years relevant experience in consumer, business banking or retail services This job description is a general description of essential job functions. It is not intended as an employment contract, nor is it intended to describe all duties someone in this position may perform. All employees are expected to perform tasks assigned by supervisory personnel, regardless of job titles or routine job duties. Bankwell is committed to a policy of Equal Employment Opportunity and will not discriminate against any applicant or employee on the basis of race, color, religion, sex, sexual orientation, national origin or ancestry, age, physical or mental disability, veteran or military status, marital status, or any other legally recognized protected basis under federal, state or local laws. Salary Description $23.00 - $27.00/hr

Job Description UNIVERSAL BANKER (FULL TIME) FIRST STATE BANK AND TRUST CHAMPAIGN, IL First State Bank and Trust is currently seeking a full-time Universal Banker to join our team. As a Universal Banker, you'll be an essential part of our team. Universal Bankers serve as both teller and personal banker to meet the branch office needs. Our Universal Bankers are the face of First State Bank and Trust and the communities that we serve. This position is responsible for the accurate processing of customer transactions as well as opening new accounts and helping customers choose the right financial products to meet their unique needs. RESPONSIBILITIES Conduct routine transactions within established guidelines, including cashing checks, accepting deposits, processing withdrawals, and handling loan payments. Accurately count, verify, and handle large volumes of cash during daily transactions and balancing procedures, ensuring compliance with internal controls and security protocols. Open new accounts, helping customers choose the right financial products to meet their unique needs. Provide great customer service, including greeting customers warmly and professionally, actively listening to customer needs and address inquiries promptly, and handling customer complaints or concerns with empathy and efficiency. Educate customers about our products and services, including savings accounts, loans, and credit cards. Cross-sell relevant banking products based on customer profiles. Safeguard customers' personal information and maintain confidentiality. Maintain a professional appearance and demeanor while representing the bank. Remain alert to potential fraud and take necessary precautions. QUALIFICATIONS High School diploma or equivalent. Previous experience in banking or customer service preferred. Strong customer service skills. Attention to detail and accuracy. At First State Bank and Trust, we have established ourselves as a trusted financial institution. Serving seven markets across Central Illinois, our $500 million community bank provides a full range of services to retail and commercial customers. We have locations in Monticello, Champaign, Bloomington, Heyworth, Tuscola, Atwood, and Hammond. What makes us truly unique is that we're 100% employee-owned, meaning every team member has a stake in our success. If you're a reliable individual who thrives on providing exceptional service and building customer loyalty, consider joining our team as a Bank Teller! Equal Opportunity Employer. Member FDIC. Equal Housing Lender

Town and Country Bank is seeking a friendly and customer-focused full-time Universal Banker to join our team in Jacksonville, IL. Experience in banking is helpful, but not required. The Universal Banker provides exceptional, friendly customer service though face-to-face and phone interactions with customers. The Universal Banker assists customers with bank transactions and engages customer's in building a banking relationship while embracing Town and Country's core values of teamwork, achievement, passion and positive thinking. ABOUT US: At Town and Country our mission is to empower the financial well-being of our communities, one person at a time. The culture at Town and Country is built on our shared core values - Teamwork, Achievement, Passion and Positive Thinking. Teamwork means we work together to achieve a common purpose. Achievement means we are results-oriented and achieve success by reaching and exceeding our goals. Positive thinking means we exhibit a positive attitude and strive to maintain an upbeat and fun work environment. Passion means we love what we do and understand the importance of our role in relation to the direction and purpose of the organization. We hire, review, reward, and recognize our teammates based on these characteristics, so it's important that you share these values in order to be part of our team. ESSENTIAL FUNCTIONS AND DUTIES: · Ensure efficiency of the branch's teller operations and adhere to bank policies and procedures. · Create positive public perceptions of Town and Country Bank by extending a courteous greeting and welcome to clients and visitors. · Complete teller transactions timely and accurately while keeping cash drawer balanced. · Engage customers and build meaningful relationships to ensure banking solutions are provided. QUALIFICATIONS: · Prior customer service and cash handling experience preferred. · Minimum of one-year experience handling money in a customer service environment. · Must be team-oriented with a positive outlook. · Willing to work in a fast-paced environment. · High school diploma or equivalent.

About Bankwell: Bankwell is a community bank that serves the lending and banking needs of businesses and residents throughout Connecticut. We strive to create a world class experience for our customers and provide high touch, high tech and high quality financial services throughout our footprint. Our mission is to provide outstanding service and give back to the communities we serve. More about Bankwell can be found at ******************* Summary of Position: The Universal Banker position is a multi-functional role with diverse responsibilities within the Retail Branch. This individual will be responsible for opening new accounts, managing customer account maintenance and servicing, as well as conducting teller transactions and assisting with the management of the branch cash and vault. In addition, the Universal Banker will be required to uncover additional banking needs of the customer to deepen and enhance the relationship. All customers should be made aware of all digital and online tools to help enhance the Bankwell experience. Key responsibilities may include, but are not limited to the following: * Actively listening to the customer to assess their needs, meet those needs and deliver on the services promised * Cross selling bank products and services by understanding the diverse needs of each customer * Performing all Sales and Lead Teller responsibilities * Maintaining vault and ATM cash within required limits * Processing customer transactions in an accurate and timely manner * Proactively assisting in coaching the branch staff to have better consultative conversations * Leading by example by greeting lobby customers and answering the phone in a professional and courteous manner * Obtaining all necessary information and documentation for new accounts * Handling routine inquires and serving as a filter for customer feedback * Ensuring daily activities comply with applicable regulations, policies and procedures * Assisting with daily, weekly and monthly branch and ATM reconciliations, balancing of general ledgers, and other operational duties including audits, etc. * Assisting in opening and closing the branch * Assisting other branch personnel or performing other duties as required * In absence of the Branch Manager or Assistant Branch Manager, the Universal Banker is responsible for managing the branch Requirements Qualifications, Knowledge, Skills, and/or Abilities: * Working knowledge of Microsoft Office, Windows-based computer systems, as well as digital and online banking services used in the industry * Excellent verbal and written skills * Digital fluency * Customer service skills or prior quality sales experience * Strong communications skills including problem solving, task completion and customer focus * Interpersonal skills are a must, with the ability to deal with difficult situations and customers * Must be a team player * Detail oriented with the ability to handle confidential and sensitive information * Strong sense of integrity and personal ethics * Cash handling, processing and mathematical skills * Ability to lift up to 10 pounds occasionally and or a negligible amount of lifting frequently or constantly to move objects * Willingness to work alternating shifts and Saturdays * Minimum 1-3 years relevant experience in consumer, business banking or retail services This job description is a general description of essential job functions. It is not intended as an employment contract, nor is it intended to describe all duties someone in this position may perform. All employees are expected to perform tasks assigned by supervisory personnel, regardless of job titles or routine job duties. Bankwell is committed to a policy of Equal Employment Opportunity and will not discriminate against any applicant or employee on the basis of race, color, religion, sex, sexual orientation, national origin or ancestry, age, physical or mental disability, veteran or military status, marital status, or any other legally recognized protected basis under federal, state or local laws.

As part of the Retail Branch team, the Universal Banker is accountable for client service delivery to those who prefer face-to-face interaction with Ascend Bank to expand and strengthen client relationships. The position will provide education about Ascend Bank sales and service delivery options, including but not limited to, all digital channels and debit card reward programs, while offering the appropriate banking solutions that match the client's needs. The position requires knowledge in the areas of client experience, client relationship development, retail sales, loss mitigation, and compliance with Bank policies, procedures and quality standards. Responsibilities: Client Relationship Management: Build and maintain strong relationships with Clients, local businesses, and community organizations through in person, planned appointments, and through outbound calling efforts with prospective and existing clients. Collaborate with branch team to develop relationship building strategies to ensure goal attainment and maximum satisfaction. Address Client inquiries and concerns in a timely and professional manner, involving Branch Management when applicable. Risk Management and Compliance: Ensure compliance with all banking regulations, policies, and procedures. Implement effective risk management practices to safeguard the bank's assets and reputation. Follow internal controls and audit procedures to ensure the accuracy of financial transactions and prevent fraud. Performance Monitoring and Reporting: Assist in the preparation and completion of reports as required by management. Contribute to the overall operational efficiency and success of the branch. Utilizing CRM platform to capture client interactions to create opportunities for relationship building, process improvement, and operational efficiency. Development and Training: Participate in branch meetings and training sessions to stay informed about new products, services, and operational updates. Participate in, and conduct as directed, daily jumpstarts with staff, planning relevant topics to share and discuss. Community Engagement and Outreach: Represent the bank at community events, local business associations, and civic organizations to promote our brand and build relationships. Identify sponsorship and partnership opportunities that align with the bank's values and strategic objectives. Lead or participate in community service initiatives and volunteer activities to demonstrate our commitment to social responsibility. Digital Literacy: The ability to use data, information, and communication technologies to find, evaluate, create, and communicate information, requiring both cognitive and technical skills Information, data, and content Teaching, learning, and self-development Communication, collaboration, and participation Digital identity, safety, and security Technical proficiency with all bank products Awareness and interest in new technology Creation, innovation, and research DUTIES SUPERVISED: Branch Sales and Service, Branch Operations, Safe Deposit POSITIONS SUPERVISED: N/A EXPERIENCE: One to three years of similar or related experience. Proficiency in MS Office Suite, specifically WORD, EXCEL and PowerPoint. EDUCATION: A high school education or GED. Bilingual proficiency (English/ Spanish) is considered a desirable attribute. PHYSICAL REQUIREMENTS: Must be able to stand for extended periods. *Compensation: Compensation is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience. Ascend Bank is an equal opportunity employer and offers equal opportunity to all applicants for all positions without regard to race, color, religion, national origin, age, disability, and veteran status. Applicants requiring reasonable accommodation in the application process should notify Human Resources. Ascend Bank participates in E-Verify. EOE/AA/M/F/D/V

Town and Country Bank is seeking a Universal Banker III for our Decatur branch. The Universal Banker III develops and grows customer relationships while identifying customer needs and matching those needs with bank loans, products and services. The Universal Banker III also supports customers with traditional banking needs and complex service transactions while providing exceptional service. ABOUT US: At Town and Country our mission is to empower the financial well-being of our communities, one person at a time. The culture at Town and Country is built on our shared core values - Teamwork, Achievement, Passion and Positive Thinking. Teamwork means we work together to achieve a common purpose. Achievement means we are results-oriented and achieve success by reaching and exceeding our goals. Positive thinking means we exhibit a positive attitude and strive to maintain an upbeat and fun work environment. Passion means we love what we do and understand the importance of our role in relation to the direction and purpose of the organization. We hire, review, reward, and recognize our teammates based on these characteristics, so it's important that you share these values in order to be part of our team. ESSENTIAL FUNCTIONS AND DUTIES: •Originate and close consumer loans while maintaining thorough knowledge of lending programs and regulations. •Complies with provisions within the S.A.F.E. Act and adheres to HMDA. •Provides proactive customer outreach to measure success and offer new tools to help customers meet their consumer banking goals. •Advises current and prospective customers on bank products and services that are best suited to their needs. •Assist customers with opening and managing their bank accounts and finances; refer customers to other staff within the bank as needed. •Ensure efficiency of branch services operations and adhere to policies and procedures. •Create positive public perceptions of the bank through courteous and friendly interactions. •Complete bank transactions timely and accurately while acting as teller and banker. •Manages cash drawer by balancing throughout work shift, counting and packaging currency and coins, reconciling transactions and maintaining supply of cash and currency. •Maintains customer confidence and protects bank operations by keeping information confidential. •Identify customer needs and make referrals to other areas of the bank. QUALIFICATIONS: •Two years experience working in a sales and goal-based environment. •Three years banking and consumer lending experience preferred. •Registration on the National Mortgage Loan Registry (or updated NMLS Employment Record) required within 60 days of employment. •In-depth knowledge of banking practices and regulations. •Team-oriented with a positive outlook. •Exceptional communication and customer service skills.

Schedule: Monday through Friday 9:00AM to 5:00PM Provide quality, accurate and timely customer service involving daily processing of financial transactions and opening accounts in a retail banking environment. Introduce bank products and services through outreach to prospects and provide tailored recommendations to existing clients to deepen relationships. Perform related duties i.e. outbound sales calls as required to achieve banking center goals (meet/exceed sales goals/referral goals), and provide support to banking center management. Essential Duties and Responsibilities Sales and service * Provide both teller and platform support as needed to keep client wait times to a minimum and to provide quality customer service. Teller support includes performing daily processing of financial transactions, i.e. deposits, handling currency, coin, and cashing checks. Platform support includes opening checking accounts, savings accounts, and provide all other deposit product services. * Identify client needs through consultative conversations and recommend appropriate products and services to meet those needs. * Open and process new demand and time deposit accounts including savings accounts, IRAs, certificates of deposit, and money market accounts. * Cross-sell and make referrals to bank partners to generate new business and deepen existing client relationships. * Conduct regular outbound calls to clients and prospects, including participating in client/prospect calling activities during special deposit/loan campaigns. * Assist client with loan application for personal/retail consumer needs and "handing off" the processing of these applications to the appropriate associate. Client experience * Research and resolve problems and respond to client inquiries on account status. * Deliver excellent client experiences consistently and promptly resolve client issues effectively. * Enhance individual knowledge to better serve clients by attending relevant sales, service, and product knowledge meetings, training classes, and web-based learning. Compliance and risk management * Expected compliance with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics. Operational efficiency * Assist banking center associates with all aspects of daily operations as needed, including audit controls. * Assist banking center management with "on the job training" of new associates. * Stay informed of all operational updates and changes to ensure compliance with all current guidelines. Perform all other job related duties as assigned Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications listed below are representative of the knowledge, skill, and/or ability required and may be substituted with an equivalent combination of education and experience. * High school diploma or general education degree (GED) and 1 year of experience as a Teller preferred. As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements DeGarmo Behavioral Assessment Requirement * All candidates must complete the DeGarmo Retail Behavioral Assessment to be considered for this position * The assessment takes approximately 12-15 minutes to complete * Assessment results must be submitted prior to having your application evaluated by Talent Acquisition About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights * Medical with wellness incentives, dental, and vision * HSA with company match * Maternity and parental leave * Tuition reimbursement * Mentor program * 401(k) with 6% match * More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

PARKWAY BANK Park Ridge, IL 60068 Hours: Monday/Friday: 7:45 a.m. - 6:00 p.m. Tues/Wed/Thurs: 7:45 a.m. - 5:00 p.m. Saturday: 7:45 a.m. - 1:00 p.m. Hours may change based on needs of the Bank Parkway Bank is looking for a Universal Banker (includes Teller Duties) at our Park Ridge, IL location. We are a locally owned and operated financial institution committed to offering the best in customer service, financial products, and services. We maintain a strong presence in our communities through donations, volunteer work, and education. Come be a part of our team! Responsible for assisting new and existing customers in choosing the right deposit and loan products offered by Parkway Bank. This individual will conduct both Teller and Banker duties. Promotes business for the Bank by cross selling products and services. Provides superior service to customers in the maintenance and management of their relationship with the bank. Meets or exceeds goals as assigned by management. Job Duties: Educates new and existing customers about the features and benefits of the bank's personal and commercial banking products through in-person sales session as well as by phone and written correspondence. Possesses basic knowledge of all bank products, features and benefits, and able to comprehend customer needs. Explains, promotes and sells bank related products and services and provides excellent customer service. Answers questions or resolves technical problems of average difficulty on customer accounts. Accepts consumer loan applications, except for Home Equity related loans, and reviews for completeness. Refers business to merchant services and lending department by cross-selling products and services to customers and achieves goals set by management. Performs other reasonably related duties as assigned by management including Teller duties. Requirements: High School Diploma or equivalent Six months to one-year sales experience preferred General knowledge of bank operations and procedures preferred Proficient in office software systems including Microsoft Word, Excel and Outlook as well as the bank's core data processing system. Good attention to detail Ability to work accurately and meet deadlines Effective oral and written communication skills Parkway Bank is an Equal Opportunity Employer Pay Range: $19.00 - $23.00 per hour Benefits Offered: Part-Time Full-Time Dental Insurance 401(k) Plan Profit-Sharing Vacation Paid Sick/Personal Days Paid Holidays Medical Insurance Vision Insurance Dental Insurance 401(k) Plan Profit-Sharing Vacation Paid Sick/Personal Days Paid Holidays Life Insurance Short/Long-Term Disability Employee Assistance Program Paid Parental Leave Tuition Reimbursement

PARKWAY BANK Elk Grove Village, IL 60007 Hours: Monday, Tuesday, Thursday, Friday 9:00 a.m. - 6:00 p.m. Saturday 8:30 a.m. - 1:00 p.m. Parkway Bank is looking for a Universal Banker at our Elk Grove Village, IL location. We are a locally owned and operated financial institution committed to offering the best in customer service, financial products, and services. We maintain a strong presence in our communities through donations, volunteer work, and education. Come be a part of our growing team! Responsible for assisting new and existing customers in choosing the right deposit and loan products offered by Parkway Bank. This individual will also assist with Teller duties on an as needed basis. Promotes business for the Bank by cross selling products and services. Provides superior service to customers in the maintenance and management of their relationship with the bank. Meets or exceeds goals as assigned by management. Job Duties: Educates new and existing customers about the features and benefits of the bank's personal and commercial banking products through in-person sales session as well as by phone and written correspondence. Possesses basic knowledge of all bank products, features, and benefits, and is able to comprehend customer needs. Explains, promotes, and sells bank related products and services and provides excellent customer service. Answers questions or resolves technical problems of average difficulty on customer accounts. Accepts consumer loan applications, except for Home Equity related loans, and reviews for completeness. Refers business to merchant services and lending department by cross-selling products and services to customers and achieves goals set by management. Performs other reasonably related duties as assigned by management including Teller duties. Requirements: High School Diploma or equivalent Six months to one-year sales experience preferred. General knowledge of bank operations and procedures preferred. Proficient in office software systems including Microsoft Word, Excel, and Outlook as well as the bank's core data processing system. Good attention to detail Ability to work accurately and meet deadlines. Effective oral and written communication Parkway Bank is an Equal Opportunity Employer Salary Range: $17 to $23 per hour depending on experience Benefits Offered: Part-Time Full-Time · Dental Insurance · 401(k) Plan · Profit-Sharing · Vacation · Paid Sick/Personal Days · Paid Holidays · Medical Insurance · Vision Insurance · Dental Insurance · 401(k) Plan · Profit-Sharing · Vacation · Paid Sick/Personal Days · Paid Holidays · Life Insurance · Short/Long-Term Disability · Employee Assistance Program · Paid Parental Leave · Tuition Reimbursement

PARKWAY BANK