Manager, Learning Design and Experience
Definitive Healthcare job in Framingham, MA
At Definitive Healthcare (NASDAQ: DH), we're passionate about turning data, analytics, and expertise into meaningful intelligence that helps our customers achieve success and shape the future of healthcare. We empower them to uncover the right markets, opportunities, and people-paving the way for smarter decisions and greater impact.
We're headquartered in Framingham, Massachusetts, but we have 3 office locations globally, including locations in Sweden, and India. We've grown significantly since our founding in 2011 and have expanded our global client base to 2,400+.
We're also a great place to work. In 2024, we brought home a number of awards including Built In's 100 Best Places to Work in Boston, a Stevie Bronze Award for Great Employers, and we were recognized as a Great Place to Work in India.
We foster a collaborative, inclusive culture where diverse perspectives drive innovation. Through programs like DefinitiveCares and our employee-led affinity groups we strive to promote connection, education, and inclusion.
Role Overview
The Manager, Learning Design & Experience, is a key leader responsible for shaping how we design, deliver, and scale learning for both our internal sales teams and our external customers. This role blends strategic vision with hands-on design excellence-building the frameworks, tools, and content that enable performance, accelerate onboarding, and drive customer adoption.
The role will lead a team of instructional designers, oversee the LMS implementation, and establish unified standards for eLearning design, communication, and reinforcement. This role will collaborate across Sales Enablement, Customer Training, Marketing, and Product teams to deliver high-quality learning experiences that build capability, confidence, and connection.
Key Responsibilities:
Learning Design & Framework
Build and implement a unified learning design framework that supports both internal enablement and customer education.
Establish standards, templates, and toolkits for eLearning, microlearning, and instructor-led programs.
Ensure content is engaging, scalable, and rooted in adult learning and performance-based design principles.
Sales Enablement & Internal Learning
Partner with Sales Enablement to design training programs that drive seller performance-including value selling, discovery, negotiation, and coaching skills.
Lead the design and delivery of onboarding for new sales hires, including learning paths, certification, and manager reinforcement.
Create microlearning, reinforcement, and communication strategies to sustain skill adoption.
Collaborate with Commercial Leadership to align learning with performance goals and metrics.
LMS, Technology & Systems
· Lead the implementation, governance, and optimization of the new LMS for both internal and external audiences.
· Manage course structure, reporting, and learning analytics to evaluate impact and engagement.
· Create processes for version control, maintenance, and continuous improvement.
· Partner with IT and HR to ensure data accuracy and system integration.
Leadership & Collaboration
· Lead and develop a small team of instructional designers-acting as a player-coach.
· Partner cross-functionally with Enablement, Product, Marketing, and Customer Success teams.
· Manage multiple projects simultaneously, balancing priorities across audiences.
· Act as a trusted advisor on learning experience design across the organization.
What You'll Bring
7+ years of experience in instructional design, learning & development, or enablement, including 2+ years in a leadership role.
Demonstrated success designing and delivering blended learning (eLearning, ILT, VILT, microlearning).
Experience building or leading customer education or enablement programs.
Proven ability to develop communication strategies and reinforcement plans that drive engagement.
Strong project management skills; able to manage multiple complex initiatives.
Proficiency with LMS platforms and authoring tools (Articulate 360, Rise, Camtasia, Adobe Creative Suite).
Excellent writing, storytelling, and visual design skills.
Collaborative, strategic thinker who can thrive in a fast-paced, evolving environment.
Compensation and Benefits:
The salary range for this position is $91,000 - $171,000 per year, which represents the base pay the company reasonably and in good faith expects to pay for this role. Actual compensation will depend on relevant experience, skills, and qualifications.
This role is also eligible to participate in the company's annual bonus program, subject to individual and company performance.
All employees receive standard benefits, including medical, dental, and vision coverage, unlimited paid time off, and participation in the company's 401(k) plan with employer contribution.
Why we love Definitive, and why you will too!
Industry leading products
Work hard, and have fun doing it
Incredibly fast growth means limitless opportunity
Flexible and dynamic culture
Work alongside some of the most talented and dedicated teammates
Definitive Cares, our community service group, gives all of us a chance to give back
Competitive benefits package including great healthcare benefits and a 401(k) match
What our Employees are saying about us on Glassdoor:
“Great Work atmosphere, great work life balance, excellent company to work for, amazing top notch product, incredible customer service, lots of tools to help you succeed.”
-Business Development Manager
“Great team. Amazing growth. Employees are treated very well.”
-Research Analyst
“I have waited 36 years to work at a dream job for a dream company and I am so happy to have finally got there.”
-Profile Analyst
If you don't fit all of these qualifications, but believe you're still a great fit, feel free to apply and tell us why in your cover letter.
If you are a California, Colorado, New York City or Washington resident and this role is a remote role, you can receive additional information about the compensation and benefits for this role, which we will provide upon request.
Definitive Hiring Philosophy
Definitive Healthcare is an equal opportunity employer that celebrates diversity and is committed to creating an inclusive workplace with equal opportunity for all applicants and teammates. Our goal is to recruit the most talented people from a diverse candidate pool regardless of race, color, religion, age, gender, gender identity, sexual orientation or any other status. If you're interested in working in a fast growing, exciting working environment - we encourage you to apply!
Privacy
Your privacy is important to us. Please review our Candidate Privacy Notice which tells you how we use and process your personal information.
Please note: All communications regarding the hiring process at Definitive Healthcare will come directly from one of our corporate recruiters or coordinators with an @definitivehc.com email address. We will never request any money transfer or purchase of equipment with a promise of reimbursement. If you receive any suspicious communications, please reach out to ************************* to confirm your status in the application process.
Auto-ApplyVice President/Head of Artificial Intelligence
Definitive Healthcare, Us job in Framingham, MA
Job Description
About Definitive Healthcare:
At Definitive Healthcare (NASDAQ: DH), we're passionate about turning data, analytics, and expertise into meaningful intelligence that helps our customers achieve success and shape the future of healthcare. We empower them to uncover the right markets, opportunities, and people-paving the way for smarter decisions and greater impact.
We're headquartered in Framingham, Massachusetts, but we have 3 office locations globally, including locations in Sweden, and India. We've grown significantly since our founding in 2011 and have expanded our global client base to 2,400+.
We're also a great place to work. In 2024, we brought home a number of awards including Built In's 100 Best Places to Work in Boston, a Stevie Bronze Award for Great Employers, and we were recognized as a Great Place to Work in India.
We foster a collaborative, inclusive culture where diverse perspectives drive innovation. Through programs like DefinitiveCares and our employee-led affinity groups we strive to promote connection, education, and inclusion.
Department: Product & Engineering
Location: Framingham, MA
Reports To: EVP/Chief Technology, Product & Engineering Officer
Job Type: Full-time | Managerial
About the position:
We are seeking an accomplished and visionary leader to serve as our Vice President / Head of Artificial Intelligence. This executive will be responsible for defining and executing the organization's AI strategy end-to-end-research, productization, operations, ethics, and talent development-positioning us as an industry leader in AI innovation.
The AI Leader will spearhead the enterprise-wide AI strategy, driving innovation, operational efficiency, and competitive advantage through responsible and scalable AI adoption. This role blends technical depth with strategic vision, requiring a leader who can align AI initiatives with business goals, manage cross-functional teams, and evangelize AI across the organization.
This is a transformative leadership role for a hands-on leader with the vision and operational rigor to scale artificial intelligence capabilities for a high-growth, data-driven business.
What you'll do:
Strategic Leadership & Vision
Define and execute the enterprise AI roadmap, including GenAI, agentic frameworks, and chatbot UX initiatives.
Collaborate with executive leadership to align AI investments with GTM, product, engineering and operational priorities.
Drive the integration of AI/ML capabilities across products, services, and internal operations.
Directly manage our Machine Learning and Data Science teams.
Stay at the forefront of AI trends, emerging technologies and regulations; evaluate partnerships and M&A opportunities in the AI space to ensure the company maintains a competitive edge.
Represent the company in external forums, conferences, and strategic collaborations (e.g., Databricks, Tamr).
Research, Development & Productization
Oversee research and development of advanced AI/ML models, including generative AI, predictive analytics, and other cutting-edge methods.
Translate research breakthroughs into scalable, secure, and high-impact products.
Establish best-in-class data science and machine learning engineering practices (MLOps, model governance, reproducibility).
Technical Oversight, Data Strategy & Infrastructure
Partner with engineering, IT, data, and product teams to build robust data pipelines, platforms, and infrastructure.
Ensure responsible data acquisition, storage, privacy, and compliance (GDPR, CCPA, and emerging U.S. AI regulations).
Guide architecture and deployment of AI/ML models across verticals (e.g., healthcare, life sciences, sales enablement.
Ensure data integrity, model defensibility, and compliance with ethical AI standards.
Talent, Organizational, and Cross-Functional Leadership
Build, inspire, and retain a world-class AI organization-including research scientists, ML engineers, data scientists, product managers, and applied AI specialists.
Mentor talent and foster a culture of experimentation, learning, and accountability.
Develop cross-functional training and upskilling initiatives to embed AI literacy across the company.
Serve as the cross functional resident expert for AI for the enterprise.
Establish performance metrics to measure adoption and foster a culture of experimentation, innovation, and continuous learning.
Strong executive presence and communication skills-trusted advisor to C-level stakeholders
Experience leading, developing, and mentoring global, diverse teams in multiple time zones.
Strategic mindset with the ability to translate complex technical needs into business impact
Partner with key stakeholders to integrate AI into core workflows and customer-facing solutions.
Work with HR and Operations to support AI-driven workforce transformation and training.
Ethics, Safety & Governance
Champion responsible AI principles-transparency, fairness, accountability, and explainability.
Set up governance frameworks to monitor bias, ethical risk, and regulatory compliance.
Serve as a thought leader representing the company in public forums, academia, and with regulators.
Partnerships & Ecosystem Engagement
Forge collaborations with leading universities, research labs, and AI consortia in the Boston/Cambridge innovation ecosystem.
Evaluate and negotiate strategic partnerships, acquisitions, or technology investments to accelerate our AI roadmap.
What You Bring - Experience & Qualifications:
Advanced degree (MS/PhD) in Computer Science, AI, Data Science, or related field preferred.
10+ years of experience in AI/ML leadership roles, including enterprise-scale deployments.
Proven success in building and scaling AI teams and platforms.
Deep understanding of LLMs, NLP, computer vision, and agentic AI systems.
Strong business acumen and ability to translate technical capabilities into strategic outcomes.
Compensation and Benefits:
The salary range for this position is $320,000 - $480,000 per year, which represents the base pay the company reasonably and in good faith expects to pay for this role. Actual compensation will depend on relevant experience, skills, and qualifications.
This role is also eligible to participate in the company's annual bonus program, subject to individual and company performance.
All employees receive standard benefits, including medical, dental, and vision coverage, unlimited paid time off, and participation in the company's 401(k) plan with employer contribution.
Why we love Definitive, and why you will too!
Industry leading products
Work hard, and have fun doing it
Incredibly fast growth means limitless opportunity
Flexible and dynamic culture
Work alongside some of the most talented and dedicated teammates
Definitive Cares, our community service group, gives all of us a chance to give back
Competitive benefits package including great healthcare benefits and a 401(k) match
What our Employees are saying about us on Glassdoor:
"Great Work atmosphere, great work life balance, excellent company to work for, amazing top notch product, incredible customer service, lots of tools to help you succeed."
-Business Development Manager
"Great team. Amazing growth. Employees are treated very well."
-Research Analyst
"I have waited 36 years to work at a dream job for a dream company and I am so happy to have finally got there."
-Profile Analyst
If you don't fit all of these qualifications, but believe you're still a great fit, feel free to apply and tell us why in your cover letter.
If you are a California, Colorado, New York City or Washington resident and this role is a remote role, you can receive additional information about the compensation and benefits for this role, which we will provide upon request.
Definitive Hiring Philosophy
Definitive Healthcare is an equal opportunity employer that celebrates diversity and is committed to creating an inclusive workplace with equal opportunity for all applicants and teammates. Our goal is to recruit the most talented people from a diverse candidate pool regardless of race, color, religion, age, gender, gender identity, sexual orientation or any other status. If you're interested in working in a fast growing, exciting working environment - we encourage you to apply!
Privacy
Your privacy is important to us. Please review our Candidate Privacy Notice which tells you how we use and process your personal information.
Please note: All communications regarding the hiring process at Definitive Healthcare will come directly from one of our corporate recruiters or coordinators with an @definitivehc.com email address. We will never request any money transfer or purchase of equipment with a promise of reimbursement. If you receive any suspicious communications, please reach out to ************************* to confirm your status in the application process.
Field Nurse Practitioner (Boston, MA)
Boston, MA job
Provides screening, preventive primary care and medical care services to members - primarily in non-clinical settings where members feel most comfortable, including in-home, community and nursing facilities and "pop up" clinics. Strives to ensure member progress toward desired outcomes and contributes to overarching strategy to provide quality and cost-effective member care.
Essential Job Duties
• Provides general medical care and care coordination to various and/or specific patient member populations - adult, women's health, pediatric, and geriatric.
• Performs comprehensive evaluations including history and physical exams for gaps in care and preventive assessments.
• Addresses both chronic and acute primary care complaints, and demonstrates ability to ascertain medical urgency.
• Establishes and documents reasonable medical diagnoses.
• Seeks specialty consultation as appropriate.
• Orders/performs pertinent diagnostic laboratory and radiology testing for the medical diagnosis or presenting symptoms; works within an environment of limited resources and therefore uses diagnostic tests judiciously and appropriately.
• Understands when a member's needs are beyond their scope of knowledge and when physician oversight is needed.
• Creates and implements a medical plan of care.
• Schedules appointments for visits when appropriate.
• Provides post-discharge coordination to reduce hospital readmission rates and emergency room utilization.
• Performs face-to-face in-person visits in a variety of settings including in-home, skilled nursing facilities, and public locations.
• Performs face-to-face visits via alternative modalities based on business need, leadership direction and state regulations.
• Orders bulk laboratory orders to target specific member populations.
• Performs alternating on-call coverage to triage any urgent lab results and pharmacy inquiries and develops appropriate plans of care.
• Participates in community-based "pop up clinics" to build relationships with communities, and address gaps in health care.
• Drives up to 120 miles a day on a regular basis to a variety of locations within the assigned region. Drives beyond 120 miles as part of extended mileage may be required on special project days. Special projects may include an overnight hotel stay.
• Obtains and maintains cross-state license in other states besides home state based on business need.
• Collaborates with fellow nurse practitioners to develop best practices to perform work duties efficiently and effectively.
• Actively participates in regional meetings.
• May prescribe medications and perform procedures as appropriate.
• Performs timely medical records documentation in electronic medical record (EMR) computer system.
• On occasion, may be required to walk flights of stairs while carrying up to 50 lbs. of equipment.
• Engages in practices constituting the practice of medicine in collaboration with and under the medical direction and supervision of a licensed physician to the degree required by state laws.
• Local travel required (based upon state/contractual requirements).
Required Qualifications
• At least 1 year of experience as a nurse practitioner, or equivalent combination of relevant education and experience.
• Active and unrestricted national certification from one of the following organizations: American Academy of Nurse Practitioners (AANP) or American Nurses Credentialing Center (ANCC).
• Current state-issued license to practice as a Family Nurse Practitioner (FNP). License must be active and unrestricted in state of practice.
• Prescriber Drug Enforcement Agency (DEA) license with authority to prescribe per state qualifications. License must be active and unrestricted in state of practice.
• Current Basic Life Support (BLS) certification.
• Valid and unrestricted driver's license, reliable transportation, and adequate auto insurance for job related travel requirements.
• Ability to work within a variety of settings and adjust style as needed - working with diverse populations, various personalities and personal situations.
• Ability to work independently with minimal supervision and demonstrate self-motivation.
• Responsive in all forms of communication.
• Ability to remain calm in high-pressure situations.
• Ability to develop and maintain professional relationships.
• Excellent time-management and prioritization skills; ability to focus on multiple projects simultaneously and adapt to change.
• Excellent problem-solving and critical-thinking skills.
• Strong verbal and written communication skills.
• Microsoft Office suite/applicable software program(s) proficiency, and electronic medical record (EMR) experience.
Preferred Qualifications
• Experience as a registered nurse or nurse practitioner in a home health, community health or public health setting.
• Experience in home health as a licensed clinician, especially in management of chronic conditions.
• Experience with underserved populations facing socioeconomic barriers to health care.
• Immunization and point of care testing skills.
• Bilingual.
To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V
Pay Range: $101,721 - $198,356 / ANNUAL
Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
Marketing & Events Specialist
Definitive Healthcare job in Framingham, MA
At Definitive Healthcare (NASDAQ: DH), we're passionate about turning data, analytics, and expertise into meaningful intelligence that helps our customers achieve success and shape the future of healthcare. We empower them to uncover the right markets, opportunities, and people-paving the way for smarter decisions and greater impact.
We're headquartered in Framingham, Massachusetts, but we have 3 office locations globally, including locations in Sweden, and India. We've grown significantly since our founding in 2011 and have expanded our global client base to 2,400+.
We're also a great place to work. In 2024, we brought home a number of awards including Built In's 100 Best Places to Work in Boston, a Stevie Bronze Award for Great Employers, and we were recognized as a Great Place to Work in India.
We foster a collaborative, inclusive culture where diverse perspectives drive innovation. Through programs like DefinitiveCares and our employee-led affinity groups we strive to promote connection, education, and inclusion.
About the Role:
We're looking for a detail-oriented and motivated Marketing & Events Specialist to support the planning and execution of marketing campaigns, events, and webinars that drive pipeline and revenue. This role is perfect for someone who thrives on organization, loves to execute, and is eager to grow into a strategic marketer.
As a key member of our demand generation team, you'll partner closely with campaign growth strategists, our event manager, and marketing operations to manage multiple programs simultaneously - ensuring campaigns run smoothly, events are executed flawlessly, and reporting is accurate.
What You'll Do
Campaign Execution: Support the build, QA, and launch of multiple campaigns across integrated channels (digital, events, email, paid media).
Events & Webinars: Coordinate invites, confirmations, and follow-up campaigns; track attendee engagement and support execution for both in-person and virtual events. Travel to in-person events as needed.
Data & Reporting: Pull performance metrics (registrations, attendance, open/click rates, conversions, leads) and contribute to optimization plans.
Operations: Maintain campaign and event calendars, track deliverables, and ensure campaign assets (creative, links, lists) are ready and organized.
Collaboration: Work cross-functionally with marketing, sales, and operations to ensure seamless lead flow and timely follow-up.
What You'll Need:
1-2 years of marketing, communications, or related experience (internship experience or entry-level roles welcome).
Experience with marketing automation tools (HubSpot, Marketo, or similar) a plus.
Comfortable working with data in Excel/Sheets and pulling basic reports.
Highly organized, detail-oriented, and able to manage multiple tasks and deadlines at once.
Strong written communication skills and an eye for QA/detail.
A team player with a growth mindset - eager to learn demand generation best practices.
Experience with Agile Marketing a plus.
Why Join Us:
Be part of a high-growth marketing team driving measurable impact.
Gain hands-on experience with campaign execution, events, and lifecycle marketing.
Work closely with experienced strategists and have a clear path for career advancement into campaign management or marketing operations.
Travel required up to 30%
Compensation and Benefits:
The salary range for this position is $44,000 - $84,000 per year, which represents the base pay the company reasonably and in good faith expects to pay for this role. Actual pay within this range will be determined based on factors such as relevant experience, skills, and qualifications.
Depending on the position, employees may also be eligible to participate in a company bonus or commission plan. All employees are eligible for a comprehensive benefits package, including medical, dental, and vision coverage, unlimited paid time off, and participation in the company's 401(k) plan with employer contribution.
Why we love Definitive, and why you will too!
Industry leading products
Work hard, and have fun doing it
Incredibly fast growth means limitless opportunity
Flexible and dynamic culture
Work alongside some of the most talented and dedicated teammates
Definitive Cares, our community service group, gives all of us a chance to give back
Competitive benefits package including great healthcare benefits and a 401(k) match
What our Employees are saying about us on Glassdoor:
“Great Work atmosphere, great work life balance, excellent company to work for, amazing top notch product, incredible customer service, lots of tools to help you succeed.”
-Business Development Manager
“Great team. Amazing growth. Employees are treated very well.”
-Research Analyst
“I have waited 36 years to work at a dream job for a dream company and I am so happy to have finally got there.”
-Profile Analyst
If you don't fit all of these qualifications, but believe you're still a great fit, feel free to apply and tell us why in your cover letter.
If you are a California, Colorado, New York City or Washington resident and this role is a remote role, you can receive additional information about the compensation and benefits for this role, which we will provide upon request.
Definitive Hiring Philosophy
Definitive Healthcare is an equal opportunity employer that celebrates diversity and is committed to creating an inclusive workplace with equal opportunity for all applicants and teammates. Our goal is to recruit the most talented people from a diverse candidate pool regardless of race, color, religion, age, gender, gender identity, sexual orientation or any other status. If you're interested in working in a fast growing, exciting working environment - we encourage you to apply!
Privacy
Your privacy is important to us. Please review our Candidate Privacy Notice which tells you how we use and process your personal information.
Please note: All communications regarding the hiring process at Definitive Healthcare will come directly from one of our corporate recruiters or coordinators with an @definitivehc.com email address. We will never request any money transfer or purchase of equipment with a promise of reimbursement. If you receive any suspicious communications, please reach out to ************************* to confirm your status in the application process.
Auto-ApplyAdministrative Assistant/ Data Entry/ Customer Service
Boston, MA job
We are seeking a friendly, responsible, and well organized candidate for a full time Administrative Assistant position that will begin immediately.The Administrative Assistant/ Data Entry/ Customer Service/Office Administrative Assistant. is the point of contact in our office and requires great customer service skills so we are looking for candidates who enjoy customer service, are professional, and would be comfortable in a challenging but supportive work environment. Our Administrative Assistant is responsible for working effectively with the center team to provide services to our clients such as attending walk in sales, taking payments and etc, which consists up to six lines. Office management, clerical support and maintaining the appearance of the front office among other duties are included. This position will be Monday-Friday with a Saturday a month during our busy season. Computer Literacy is required and customer service experience is a plus.
The ideal candidate will possess great closing skills, prospecting skills, negotiation skills, presentation skills, and great customer service.
For immediate consideration, please respond to this (office_****************)
Easy ApplyClient Integration Specialist
Definitive Healthcare job in Framingham, MA
At Definitive Healthcare (NASDAQ: DH), we're passionate about turning data, analytics, and expertise into meaningful intelligence that helps our customers achieve success and shape the future of healthcare. We empower them to uncover the right markets, opportunities, and people-paving the way for smarter decisions and greater impact.
We're headquartered in Framingham, Massachusetts, but we have 3 office locations globally, including locations in Sweden, and India. We've grown significantly since our founding in 2011 and have expanded our global client base to 2,400+.
We're also a great place to work. In 2024, we brought home a number of awards including Built In's 100 Best Places to Work in Boston, a Stevie Bronze Award for Great Employers, and we were recognized as a Great Place to Work in India.
We foster a collaborative, inclusive culture where diverse perspectives drive innovation. Through programs like DefinitiveCares and our employee-led affinity groups we strive to promote connection, education, and inclusion.
About the position:
As a Client Integration Specialist (internal title Client Integration Engineer) with Definitive Healthcare, your mission will be to work cross functionally with Customer Success, Professional Services, Account Management and Sales to deliver the customer their desired experience with Definitive data. In this role you will work with new and existing clients to figure out the best way to integrate our data in their internal systems, including CRMs like Salesforce or data warehouses that operate off SQL. You must be comfortable performing a wide-range of support activities-from answering client email requests to managing feature requests and bug fixes to creating knowledge base documentation on the best ways for clients to leverage our data services.
What you'll do:
Manage Implementations of the product from inception to completion
Support and manage relationships with legacy (existing) clients
Consult with customers on use cases and product functionality
Collaborate with Sales and facilitate demos around integration support and capabilities
Partner with existing account team to deliver high level customer experience on all ongoing projects
Effectively troubleshoot customer concerns and escalate appropriately
Maintain documentation around the applications and business processes
Become SME for company specific offerings
What you'll need:
BA/BS from a 4-year University
3-5 years of applicable work experience
Superior experience with managing projects from start to finish while pushing home a proven track record
Proficient with being a technical liaison or working with a development team
Superior experience in a custom facing role, driving engagement
Expertise with Salesforce or a comparable CRM from a data management or admin perspective
Proficiency in architecting, designing or implementing of Integrations and Applications
Superior skills in project management, effectively balancing competing needs and priorities
Compensation and Benefits:
The salary range for this position is $53,000 - $99,000 per year, which represents the base pay the company reasonably and in good faith expects to pay for this role. Actual pay within this range will be determined based on factors such as relevant experience, skills, and qualifications.
Depending on the position, employees may also be eligible to participate in a company bonus or commission plan. All employees are eligible for a comprehensive benefits package, including medical, dental, and vision coverage, unlimited paid time off, and participation in the company's 401(k) plan with employer contribution.
Why we love Definitive, and why you will too!
Industry leading products
Work hard, and have fun doing it
Incredibly fast growth means limitless opportunity
Flexible and dynamic culture
Work alongside some of the most talented and dedicated teammates
Definitive Cares, our community service group, gives all of us a chance to give back
Competitive benefits package including great healthcare benefits and a 401(k) match
What our Employees are saying about us on Glassdoor:
“Great Work atmosphere, great work life balance, excellent company to work for, amazing top notch product, incredible customer service, lots of tools to help you succeed.”
-Business Development Manager
“Great team. Amazing growth. Employees are treated very well.”
-Research Analyst
“I have waited 36 years to work at a dream job for a dream company and I am so happy to have finally got there.”
-Profile Analyst
If you don't fit all of these qualifications, but believe you're still a great fit, feel free to apply and tell us why in your cover letter.
If you are a California, Colorado, New York City or Washington resident and this role is a remote role, you can receive additional information about the compensation and benefits for this role, which we will provide upon request.
Definitive Hiring Philosophy
Definitive Healthcare is an equal opportunity employer that celebrates diversity and is committed to creating an inclusive workplace with equal opportunity for all applicants and teammates. Our goal is to recruit the most talented people from a diverse candidate pool regardless of race, color, religion, age, gender, gender identity, sexual orientation or any other status. If you're interested in working in a fast growing, exciting working environment - we encourage you to apply!
Privacy
Your privacy is important to us. Please review our Candidate Privacy Notice which tells you how we use and process your personal information.
Please note: All communications regarding the hiring process at Definitive Healthcare will come directly from one of our corporate recruiters or coordinators with an @definitivehc.com email address. We will never request any money transfer or purchase of equipment with a promise of reimbursement. If you receive any suspicious communications, please reach out to ************************* to confirm your status in the application process.
Auto-ApplyAccount Rep, Medicare-MA
Cambridge, MA job
Responsible for increasing membership through direct sales and marketing of Molina Medicare products to dual eligible, Medicare-Medicaid recipients within approved market areas to achieve stated revenue, profitability, and retention goals, while following ethical sales practices and adhering to established policies and procedures.
**KNOWLEDGE/SKILLS/ABILITIES**
+ Develop sales strategies to procure sufficient number of referrals and other self-generated leads to meet sales targets through active participation in community events and targeted community outreach to group associations, community centers, senior centers, senior residences and other potential marketing sites.
+ Generate leads from referrals and local-tactical research and prospecting.
+ Work assigned (company generated) leads in a timely manner.
+ Schedule individual meetings and group presentations from assigned/self-generated leads.
+ Achieve/Exceed monthly sales targets.
+ Conduct presentations with potential customers. Customize sales presentations and develop sales skills to increase effectiveness in establishing rapport, assessing individual needs, and communicating product features and differences.
+ Enroll eligible individuals in Molina Medicare products accurately and thoroughly complete and submit required enrollment documentation, consistent with Medicare requirements and enrollment guidelines. Assist the prospect in completion of the enrollment application. Forward completed applications to appropriate administrative contact within 48 hours of sale.
+ Ensure Medicare beneficiaries accurately understand the product choices available to them, the enrollment process (eligibility requirements, Medicare review/approval of their enrollment application, timing of ID card receipt, etc.) and the service contacts and process.
+ Track all marketing and sales activities, as well as update and maintain sales prospects daily, weekly and monthly results in SalesForce.com.
+ Work closely with network providers to identify and educate potential members; participate in provider promotional activities.
**JOB QUALIFICATIONS**
**Required Education**
High School diploma/GED
**Required Experience**
2+ years Medicare, Medicaid, managed care or other health/insurance related sales experience
**Required License, Certification, Association**
Active, unrestricted Life & Health (Disability) Agent license
**Preferred Education**
AA degree
**Preferred Experience**
Bi-lingual
To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V
\#PJSales3
\#LI-AC1
\#HTF
Pay Range: $43,140 - $84,122 / ANNUAL
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
Compliance Auditor (Must Reside in MA)
Cambridge, MA job
Establish a specifically designed compliance program that effectively prevents and/or detects violation of applicable laws and regulations, which will protect the Business from liability of fraudulent or abusive practices. Ensures that the Business understands and complies with applicable laws and regulations pertaining to the Health Care environment. Ensures the Business' accountability for compliance by overseeing, follow-up and resolution of investigations.
**KNOWLEDGE/SKILLS/ABILITIES**
+ Performs on-going compliance audits utilizing as necessary, state evaluation tools relating to audit/monitoring activities.
+ Identifies and defines audit scope and criteria, reviews and analyzes evidence, and documents audit finds, including making recommendations for improvement and correction where identified.
+ Provides comprehensive advice to assigned department regarding compliance risks with respect to Federal and State regulations and contract provisions.
+ Provides significant input during the annual risk assessment and audit planning processes
+ Assists with monitoring activities involving the effective execution of corrective action requirements imposed by state or federal regulatory agencies for contract deficiencies.
+ Participates in Joint Operating Committees (JOCs) to share audit insights and support strategic compliances initiatives.
+ Performs occasional site visits to material subcontractors to validate compliance and operational practices.
**JOB QUALIFICATIONS**
**Required Education**
Associate degree or equivalent combination of education and experience
**Required Experience**
1-3 years
**Preferred Education**
Bachelor's degree in health care related area.
**Preferred Experience**
3-5 years
To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
\#PJCorp
Pay Range: $57,419 - $111,967 / ANNUAL
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
Enterprise Account Director, Life Sciences
Definitive Healthcare, Us job in Framingham, MA
Job Description
About Definitive Healthcare:
At Definitive Healthcare (NASDAQ: DH), we're passionate about turning data, analytics, and expertise into meaningful intelligence that helps our customers achieve success and shape the future of healthcare. We empower them to uncover the right markets, opportunities, and people-paving the way for smarter decisions and greater impact.
We're headquartered in Framingham, Massachusetts, but we have 3 office locations globally, including locations in Sweden, and India. We've grown significantly since our founding in 2011 and have expanded our global client base to 2,400+.
We're also a great place to work. In 2024, we brought home a number of awards including Built In's 100 Best Places to Work in Boston, a Stevie Bronze Award for Great Employers, and we were recognized as a Great Place to Work in India.
We foster a collaborative, inclusive culture where diverse perspectives drive innovation. Through programs like DefinitiveCares and our employee-led affinity groups we strive to promote connection, education, and inclusion.
About the position:
We are looking for a talented and experienced Enterprise Account Director. The EAD conducts themselves as a trusted advisor by leveraging their exceptional sales capabilities and thought leadership to create a positive end to end customer experience focused on delivering the customers desired outcomes. The EAD is responsible for a named portfolio of existing and prospect accounts. In this role you will manage the overall client relationship for upsell and revenue retention with existing clients and build your book of business. You will be supported by a team consisting of Solution Consultants, Analytic Engagement Managers, Customer Service Managers and Sales Development Representatives.
What you'll do:
Meet and exceed revenue targets within assigned client and prospect portfolio
Manage your assigned account team resources so they are deployed across the client portfolio to optimize client engagement, increase revenue and manage risk
Create and maintain Strategic Account Plans on an ongoing basis with relevant internal stakeholders. The plans focus on client objectives and how Definitive Healthcare can drive client success with stated goals and KPI's to measure outcomes
Working with Pre-Sales support team on creation and/ or developing Engagement Letters, Scope of Work (SOW) preparations, and Integration projects where appropriate
Partnering with internal teams to ensure successful onboard of new clients and delivery of expected client outcomes
Staying up-to-date on Industry trends and evolving client needs to identify new opportunities
Accurately forecast opportunities and update all relevant client interactions in the CRM
Maintain education standards and certification levels in line with job requirements and your career development goals
What you'll need:
BA or BS Degree
10 + years of individual, quota carrying selling experience in SaaS and Consultative services with specialty in BioPharma clients
Documented history of meeting and exceeding goals
Experience selling to C-suite and Senior Leadership at Fortune 1000 companies
Experience identifying, developing, negotiating and closing large-scale deals in complex organizations
Proactive, needs based selling across an enterprise
Superior written and verbal communications skills
A powerful work ethic and comfortable with prospecting, as a part of a team or independently within new and established clients.
Compensation and Benefits:
The salary range for this position is $87,000 - $163,000 per year, which represents the base pay the company reasonably and in good faith expects to pay for this role. Actual compensation will depend on factors such as experience and qualifications.
This role is also eligible for a commission plan based on sales performance, in accordance with the company's commission policy.
All employees receive standard benefits, including medical, dental, and vision coverage, unlimited paid time off, and participation in the company's 401(k) plan with employer contribution.
Why we love Definitive, and why you will too!
Industry leading products
Work hard, and have fun doing it
Incredibly fast growth means limitless opportunity
Flexible and dynamic culture
Work alongside some of the most talented and dedicated teammates
Definitive Cares, our community service group, gives all of us a chance to give back
Competitive benefits package including great healthcare benefits and a 401(k) match
What our Employees are saying about us on Glassdoor:
"Great Work atmosphere, great work life balance, excellent company to work for, amazing top notch product, incredible customer service, lots of tools to help you succeed."
-Business Development Manager
"Great team. Amazing growth. Employees are treated very well."
-Research Analyst
"I have waited 36 years to work at a dream job for a dream company and I am so happy to have finally got there."
-Profile Analyst
If you don't fit all of these qualifications, but believe you're still a great fit, feel free to apply and tell us why in your cover letter.
If you are a California, Colorado, New York City or Washington resident and this role is a remote role, you can receive additional information about the compensation and benefits for this role, which we will provide upon request.
Definitive Hiring Philosophy
Definitive Healthcare is an equal opportunity employer that celebrates diversity and is committed to creating an inclusive workplace with equal opportunity for all applicants and teammates. Our goal is to recruit the most talented people from a diverse candidate pool regardless of race, color, religion, age, gender, gender identity, sexual orientation or any other status. If you're interested in working in a fast growing, exciting working environment - we encourage you to apply!
Privacy
Your privacy is important to us. Please review our Candidate Privacy Notice which tells you how we use and process your personal information.
Please note: All communications regarding the hiring process at Definitive Healthcare will come directly from one of our corporate recruiters or coordinators with an @definitivehc.com email address. We will never request any money transfer or purchase of equipment with a promise of reimbursement. If you receive any suspicious communications, please reach out to ************************* to confirm your status in the application process.
RN Care Manager, LTSS Field Care in Dorchester, Roxbury, Mattapan, Jamacia Plain, or South Boston
Boston, MA job
Molina Healthcare Services (HCS) works with members, providers and multidisciplinary team members to assess, facilitate, plan and coordinate an integrated delivery of care across the continuum, including behavioral health and long-term care, for members with high need potential. HCS staff work to ensure that patients progress toward desired outcomes with quality care that is medically appropriate and cost-effective based on the severity of illness and the site of service.
The Care Manager, LTSS provides support for care management/care coordination long-term services and supports specific activities and collaborates with multidisciplinary team coordinating integrated delivery of member care across the continuum for members with high-need potential. Strives to ensure member progress toward desired outcomes and contributes to overarching strategy to provide quality and cost-effective member care.
This position will support our Senior Whole Health business. Senior Whole Health by Molina Healthcare ("SWH") is a community-based health care organization with national operations support delivering government funded health plans for members who reside in Massachusetts. We are looking for a candidate with a MA RN licensure and case management experience. Candidates need to be organized, have strong attention to detail, computer proficient and collaborative with the team. Bilingual candidates that speak Spanish, Haitian Creole, or Vietnamese (willing to use interpreters) are encouraged to apply to support our diverse communities!
Work Hours: Monday - Friday 8:30am - 5:00pm EST
Remote with field travel up 70% of the time within the Greater Boston Area which includes: Dorchester; Roxbury; Mattapan; Jamacia Plain; South Boston
MA RN licensure required
**Essential Job Duties**
- Completes comprehensive member assessments within regulated timelines, including in-person home visits as required.
- Facilitates comprehensive waiver enrollment and disenrollment processes.
- Develops and implements care plans, including a waiver service plan in collaboration with members, caregivers, physicians and/or other appropriate health care professionals and member support network to address the member needs and goals.
- Performs ongoing monitoring of care plan to evaluate effectiveness, document interventions and goal achievement, and suggest changes accordingly.
- Promotes integration of services for members including behavioral health care and long-term services and supports (LTSS) and home and community resources to enhance continuity of care.
- Assesses for medical necessity and authorizes all appropriate waiver services.
- Evaluates covered benefits and advises appropriately regarding funding sources.
- Facilitates interdisciplinary care team (ICT) meetings for approval or denial of services and informal ICT collaboration.
- Uses motivational interviewing and Molina clinical guideposts to educate, support and motivate change during member contacts.
- Assesses for barriers to care and provides care coordination and assistance to members to address psycho/social, financial, and medical obstacles concerns.
- Identifies critical incidents and develops prevention plans to assure member health and welfare.
- May provide consultation, resources and recommendations to peers as needed.
- Care manager RNs may be assigned complex member cases and medication regimens.
- Care manager RNs may conduct medication reconciliation as needed.
- 25-40% estimated local travel may be required (based upon state/contractual requirements).
**Required Qualifications**
- At least 2 years experience in health care, including at least 1 year experience in care management, managed care, and/or experience in a medical or behavioral health setting, and at least 1 year of experience working with persons with disabilities, chronic conditions, substance abuse disorders, and long-term services and supports (LTSS), or equivalent combination of relevant education and experience.
- Registered Nurse (RN). License must be active and unrestricted in state of practice.
- Valid and unrestricted driver's license, reliable transportation, and adequate auto insurance for job related travel requirements, unless otherwise required by law.
- Ability to operate proactively and demonstrate detail-oriented work.
- Demonstrated knowledge of community resources.
- Ability to work within a variety of settings and adjust style as needed - working with diverse populations and various personalities and personal situations.
- Ability to work independently, with minimal supervision and demonstrate self-motivation.
- Responsiveness in all forms of communication, and ability to remain calm in high-pressure situations.
- Ability to develop and maintain professional relationships.
- Excellent time-management and prioritization skills, and ability to focus on multiple projects simultaneously and adapt to change.
- Excellent problem-solving and critical-thinking skills.
- Strong verbal and written communication skills.
- Microsoft Office suite/applicable software program(s) proficiency.
- In some states, must have at least one year of experience working directly with individuals with substance use disorders.
**Preferred Qualifications**
- Certified Case Manager (CCM).
- Experience working with populations that receive waiver services.
To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V
\#PJNurse
Pay Range: $30.37 - $59.21 / HOURLY
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
Digital Engagement Manager
Definitive Healthcare, Us job in Framingham, MA
Job Description
About Definitive Healthcare:
At Definitive Healthcare (NASDAQ: DH), we're passionate about turning data, analytics, and expertise into meaningful intelligence that helps our customers achieve success and shape the future of healthcare. We empower them to uncover the right markets, opportunities, and people-paving the way for smarter decisions and greater impact.
We're headquartered in Framingham, Massachusetts, but we have 3 office locations globally, including locations in Sweden, and India. We've grown significantly since our founding in 2011 and have expanded our global client base to 2,400+.
We're also a great place to work. In 2024, we brought home a number of awards including Built In's 100 Best Places to Work in Boston, a Stevie Bronze Award for Great Employers, and we were recognized as a Great Place to Work in India.
We foster a collaborative, inclusive culture where diverse perspectives drive innovation. Through programs like DefinitiveCares and our employee-led affinity groups we strive to promote connection, education, and inclusion.
The Digital Engagement Manager will play a critical role in managing, renewing, and expanding customers on our Population Intelligence platform - a market leading platform solution that helps healthcare organizations understand patient populations and market opportunities. In addition, this role will drive the adoption of our Digital Audiences, enabling customers and agency partners to activate healthcare audiences in media channels for more precise and effective marketing. This individual will serve as a trusted partner to our brands and agencies, ensuring value realization, campaign success, and long-term customer growth.
Ideal candidates will have a background in healthcare marketing, digital media or advertising technology, with experience supporting agency relationships and delivering measurable client outcomes.
Key Responsibilities:
Customer Management & Growth
Manage a portfolio of healthcare and agency clients, serving as the primary point of contact for Population Intelligence & Digital Audience customers, ensuring ongoing satisfaction, retention, and renewal.
Drive product adoption of the Population Intelligence platform and Digital Audiences, ensuring customers realize value and achieve desired outcomes.
Lead renewal and expansion efforts by identifying growth opportunities and aligning solutions with client goals.
Monitor customer health, proactively addressing risks to retention and satisfaction by developing customer success plans that align with client objectives and deliver measurable outcomes.
Audience Activation
Partner with agency teams to support campaign planning, audience activation, and performance optimization, providing guidance on how to use our data and platform for each use case.
Build strong relationships with agency clients to ensure seamless campaign execution and collaboration.
Serve as a trusted advisor in audience targeting, campaign workflows, and compliance.
Partner with agencies to understand the brands they support, identify budgets and upcoming campaigns, and translate healthcare insights into digital activation strategies
Process Optimization
Streamline workflows to improve efficiency in audience activation and customer engagement.
Develop case studies, training guides, and documentation to support customer enablement.
Collaborate with internal teams (Sales, Media & Audience Strategy & Operations, Technical Delivery Consultants, Marketing, CXS) to deliver consistent and high-value customer experience.
Translate customer needs into actionable insights for internal teams, including product, marketing, and data science.
Required Qualifications
5+ years experience in customer success, account management, or digital media/advertising technology, with experience supporting agency customers.
Background in healthcare marketing, healthcare data or SaaS strongly preferred
Proven ability to manage customer relationships, drive renewals, and grow accounts.
Strong understanding of digital audience activation, campaign workflows and multi-channel campaign execution.
Excellent communication skills, with the ability to simplify complex concepts for non-technical stakeholders.
Strong analytical skills with the ability to translate complex data into actionable insights.
Familiarity with analytics tools, CRM systems, and healthcare privacy/compliance standards.
Comfortable in a fast-paced, cross-functional environment with a start-up mindset.
Compensation and Benefits:
The salary range for this position is $79,000 - $149,000 per year, which represents the base pay the company reasonably and in good faith expects to pay for this role. Actual compensation will depend on factors such as experience and qualifications.
This role is also eligible for a commission plan based on sales performance, in accordance with the company's commission policy.
All employees receive standard benefits, including medical, dental, and vision coverage, unlimited paid time off, and participation in the company's 401(k) plan with employer contribution.
Why we love Definitive, and why you will too!
Industry leading products
Work hard, and have fun doing it
Incredibly fast growth means limitless opportunity
Flexible and dynamic culture
Work alongside some of the most talented and dedicated teammates
Definitive Cares, our community service group, gives all of us a chance to give back
Competitive benefits package including great healthcare benefits and a 401(k) match
What our Employees are saying about us on Glassdoor:
"Great Work atmosphere, great work life balance, excellent company to work for, amazing top notch product, incredible customer service, lots of tools to help you succeed."
-Business Development Manager
"Great team. Amazing growth. Employees are treated very well."
-Research Analyst
"I have waited 36 years to work at a dream job for a dream company and I am so happy to have finally got there."
-Profile Analyst
If you don't fit all of these qualifications, but believe you're still a great fit, feel free to apply and tell us why in your cover letter.
If you are a California, Colorado, New York City or Washington resident and this role is a remote role, you can receive additional information about the compensation and benefits for this role, which we will provide upon request.
Definitive Hiring Philosophy
Definitive Healthcare is an equal opportunity employer that celebrates diversity and is committed to creating an inclusive workplace with equal opportunity for all applicants and teammates. Our goal is to recruit the most talented people from a diverse candidate pool regardless of race, color, religion, age, gender, gender identity, sexual orientation or any other status. If you're interested in working in a fast growing, exciting working environment - we encourage you to apply!
Privacy
Your privacy is important to us. Please review our Candidate Privacy Notice which tells you how we use and process your personal information.
Please note: All communications regarding the hiring process at Definitive Healthcare will come directly from one of our corporate recruiters or coordinators with an @definitivehc.com email address. We will never request any money transfer or purchase of equipment with a promise of reimbursement. If you receive any suspicious communications, please reach out to ************************* to confirm your status in the application process.
Marketing Growth Strategist
Definitive Healthcare, Us job in Framingham, MA
Job Description
About Definitive Healthcare:
At Definitive Healthcare (NASDAQ: DH), we're passionate about turning data, analytics, and expertise into meaningful intelligence that helps our customers achieve success and shape the future of healthcare. We empower them to uncover the right markets, opportunities, and people-paving the way for smarter decisions and greater impact.
We're headquartered in Framingham, Massachusetts, but we have 3 office locations globally, including locations in Sweden, and India. We've grown significantly since our founding in 2011 and have expanded our global client base to 2,400+.
We're also a great place to work. In 2024, we brought home a number of awards including Built In's 100 Best Places to Work in Boston, a Stevie Bronze Award for Great Employers, and we were recognized as a Great Place to Work in India.
We foster a collaborative, inclusive culture where diverse perspectives drive innovation. Through programs like DefinitiveCares and our employee-led affinity groups we strive to promote connection, education, and inclusion.
We're looking for a data-driven Growth Strategist to design and execute integrated marketing campaigns that drive measurable revenue growth for our Claims and Reference + Affiliation verticals.
In this role, you'll own campaign strategy - and some execution - while testing new growth tactics, optimizing performance, and scaling programs that deliver business impact. This position is ideal for someone who is curious, collaborative, and analytical, with a passion for turning data into actionable insights and results.
What You'll Do:
Campaign Strategy & Execution: Own integrated marketing campaigns for 2 verticals (Claims and Reference + Affiliation), from planning through launch and ongoing optimization.
Segment & Target Audiences: Define and prioritize key audiences by role, company, engagement, and solution needs to maximize campaign relevance and impact.
Growth Tactics: Test and scale new approaches across channels (paid media, email, web, events, and more) to improve pipeline performance.
Data-Driven Optimization: Analyze campaign performance to uncover insights, apply learnings, and drive measurable improvements.
Cross-Functional Collaboration: Partner with product marketing, sales, operations and marketing leadership to define messaging, integrated channels and align on goals.
Revenue Impact: Ensure campaigns directly contribute to pipeline creation and revenue growth for your business units.
What We're Looking For:
7+ years of B2B marketing experience, ideally in demand generation, growth, performance marketing or campaign strategy.
Proven ability to design and execute integrated campaigns that drive pipeline and revenue.
Strong analytical skills and comfort using data to inform decisions and optimizations.
Familiarity with marketing automation (HubSpot, Marketo) and CRM platforms (Salesforce).
Collaborative mindset - able to partner effectively across marketing, sales, and product.
Curiosity and creativity in testing new tactics and scaling what works.
Experience with Agile Marketing and Healthcare Industry marketing a plus.
Why Join Us
Own the marketing strategy for high-priority business verticals.
Make a direct, measurable impact on revenue growth.
Work on a collaborative team where new ideas and experimentation are encouraged.
Grow your career in demand generation and growth marketing within a dynamic, high-growth environment.
Compensation and Benefits:
The salary range for this position is $103,000- $193,000 per year, which represents the base pay the company reasonably and in good faith expects to pay for this role. Actual compensation will depend on relevant experience, skills, and qualifications.
This role is also eligible to participate in the company's annual bonus program, subject to individual and company performance.
All employees receive standard benefits, including medical, dental, and vision coverage, unlimited paid time off, and participation in the company's 401(k) plan with employer contribution.
Why we love Definitive, and why you will too!
Industry leading products
Work hard, and have fun doing it
Incredibly fast growth means limitless opportunity
Flexible and dynamic culture
Work alongside some of the most talented and dedicated teammates
Definitive Cares, our community service group, gives all of us a chance to give back
Competitive benefits package including great healthcare benefits and a 401(k) match
What our Employees are saying about us on Glassdoor:
"Great Work atmosphere, great work life balance, excellent company to work for, amazing top notch product, incredible customer service, lots of tools to help you succeed."
-Business Development Manager
"Great team. Amazing growth. Employees are treated very well."
-Research Analyst
"I have waited 36 years to work at a dream job for a dream company and I am so happy to have finally got there."
-Profile Analyst
If you don't fit all of these qualifications, but believe you're still a great fit, feel free to apply and tell us why in your cover letter.
If you are a California, Colorado, New York City or Washington resident and this role is a remote role, you can receive additional information about the compensation and benefits for this role, which we will provide upon request.
Definitive Hiring Philosophy
Definitive Healthcare is an equal opportunity employer that celebrates diversity and is committed to creating an inclusive workplace with equal opportunity for all applicants and teammates. Our goal is to recruit the most talented people from a diverse candidate pool regardless of race, color, religion, age, gender, gender identity, sexual orientation or any other status. If you're interested in working in a fast growing, exciting working environment - we encourage you to apply!
Privacy
Your privacy is important to us. Please review our Candidate Privacy Notice which tells you how we use and process your personal information.
Please note: All communications regarding the hiring process at Definitive Healthcare will come directly from one of our corporate recruiters or coordinators with an @definitivehc.com email address. We will never request any money transfer or purchase of equipment with a promise of reimbursement. If you receive any suspicious communications, please reach out to ************************* to confirm your status in the application process.
Account Rep, Medicare-MA
Boston, MA job
Responsible for increasing membership through direct sales and marketing of Molina Medicare products to dual eligible, Medicare-Medicaid recipients within approved market areas to achieve stated revenue, profitability, and retention goals, while following ethical sales practices and adhering to established policies and procedures.
**KNOWLEDGE/SKILLS/ABILITIES**
+ Develop sales strategies to procure sufficient number of referrals and other self-generated leads to meet sales targets through active participation in community events and targeted community outreach to group associations, community centers, senior centers, senior residences and other potential marketing sites.
+ Generate leads from referrals and local-tactical research and prospecting.
+ Work assigned (company generated) leads in a timely manner.
+ Schedule individual meetings and group presentations from assigned/self-generated leads.
+ Achieve/Exceed monthly sales targets.
+ Conduct presentations with potential customers. Customize sales presentations and develop sales skills to increase effectiveness in establishing rapport, assessing individual needs, and communicating product features and differences.
+ Enroll eligible individuals in Molina Medicare products accurately and thoroughly complete and submit required enrollment documentation, consistent with Medicare requirements and enrollment guidelines. Assist the prospect in completion of the enrollment application. Forward completed applications to appropriate administrative contact within 48 hours of sale.
+ Ensure Medicare beneficiaries accurately understand the product choices available to them, the enrollment process (eligibility requirements, Medicare review/approval of their enrollment application, timing of ID card receipt, etc.) and the service contacts and process.
+ Track all marketing and sales activities, as well as update and maintain sales prospects daily, weekly and monthly results in SalesForce.com.
+ Work closely with network providers to identify and educate potential members; participate in provider promotional activities.
**JOB QUALIFICATIONS**
**Required Education**
High School diploma/GED
**Required Experience**
2+ years Medicare, Medicaid, managed care or other health/insurance related sales experience
**Required License, Certification, Association**
Active, unrestricted Life & Health (Disability) Agent license
**Preferred Education**
AA degree
**Preferred Experience**
Bi-lingual
To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V
\#PJSales3
\#LI-AC1
\#HTF
Pay Range: $43,140 - $84,122 / ANNUAL
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
Senior Sales Enablement and Training Manager
Definitive Healthcare, Us job in Framingham, MA
Job Description
About Definitive Healthcare:
At Definitive Healthcare (NASDAQ: DH), we're passionate about turning data, analytics, and expertise into meaningful intelligence that helps our customers achieve success and shape the future of healthcare. We empower them to uncover the right markets, opportunities, and people-paving the way for smarter decisions and greater impact.
We're headquartered in Framingham, Massachusetts, but we have 3 office locations globally, including locations in Sweden, and India. We've grown significantly since our founding in 2011 and have expanded our global client base to 2,400+.
We're also a great place to work. In 2024, we brought home a number of awards including Built In's 100 Best Places to Work in Boston, a Stevie Bronze Award for Great Employers, and we were recognized as a Great Place to Work in India.
We foster a collaborative, inclusive culture where diverse perspectives drive innovation. Through programs like DefinitiveCares and our employee-led affinity groups we strive to promote connection, education, and inclusion.
This role will report to the VP, Sales Enablement and Training and will lead the strategy, design, and delivery of all product and data-related learning for both internal and external audiences. This role translates complex product information into simple, actionable training experiences that drive sales readiness, customer adoption, and measurable business impact.
The ideal candidate combines strategic thinking with hands-on execution-someone who can shape a learning strategy, manage projects end-to-end, and partner cross-functionally to ensure every product launch or data enhancement is understood, adopted, and reinforced.
What You'll Do:
Learning Strategy and Execution:
Partner with business leaders to create a product/data learning strategy and roadmap aligned to key business outcomes
Collaborate with the Manager, Design to build out the complete learning experience including pre, during and post reinforcement content
Manage and maintain the product curriculum, deliver in-person sessions, and build internal and external product/data certifications
Project Management:
Manage end-to-end product training projects-intake, planning, design, review, and deployment
Maintain a training calendar and roadmap that aligns with product release cycles
Partner with stakeholders to define timelines, deliverables, and ownership.
Responsible for developing the communication plan, ensuring the transfer of learning occurs and measures the impact
Partnership:
Integrate new product knowledge into the sales process, reinforcing selling behaviors and ensuring enablement materials are embedded in daily workflows
Work closely with the Head of Product Management and Product Marketing to align on product roadmaps, positioning, and messaging
Partner with Sales, Customer Success, and Operations to drive cross-functional alignment and ensure consistency across audiences
Coaching:
Prepare sales managers to coach their teams on new products, tools, and skills through manager enablement toolkits and sessions.
Provide regular coaching and feedback to reinforce learning, drive adoption, and strengthen sales execution.
Monitor performance metrics to identify opportunities for additional skill development or tool utilization
Onboarding & Ramp-Up:
Lead the product component of onboarding for new hires across SDR/MDR, Customer Success, and GTM teams.
Ensure new team members ramp quickly with a strong understanding of the company's products, services, and sales processes.
Collaborate with functional leaders to ensure a consistent, high-impact onboarding experience.
Sales Playbook Management/Skill Development:
Build and maintain a comprehensive sales playbook, ensuring all teams have current messaging, scripts, and resources.
Conduct mock calls, role-plays, and simulations to build confidence and reinforce effective sales behaviors.
Gather feedback from the field and continuously refine plays, talk tracks, and messaging for relevance and impact
What You'll Need:
7+ years of sales enablement, product training or learning and development experience
Ability to build strong relationships
Strong understanding of learning strategy, adult learning principles, and instructional design.
Proven ability to simplify complex product or data concepts into engaging, digestible learning content.
Excellent project management and cross-functional collaboration skills.
Experience delivering both live and digital learning programs.
Knowledge of sales processes and GTM motions preferred.
Exceptional communication, facilitation, and storytelling skills
Compensation and Benefits:
The salary range for this position is $98,000 - $182,000 per year, which represents the base pay the company reasonably and in good faith expects to pay for this role. Actual pay within this range will be determined based on factors such as relevant experience, skills, and qualifications.
Depending on the position, employees may also be eligible to participate in a company bonus or commission plan. All employees are eligible for a comprehensive benefits package, including medical, dental, and vision coverage, unlimited paid time off, and participation in the company's 401(k) plan with employer contribution.
Why we love Definitive, and why you will too!
Industry leading products
Work hard, and have fun doing it
Incredibly fast growth means limitless opportunity
Flexible and dynamic culture
Work alongside some of the most talented and dedicated teammates
Definitive Cares, our community service group, gives all of us a chance to give back
Competitive benefits package including great healthcare benefits and a 401(k) match
What our Employees are saying about us on Glassdoor:
"Great Work atmosphere, great work life balance, excellent company to work for, amazing top notch product, incredible customer service, lots of tools to help you succeed."
-Business Development Manager
"Great team. Amazing growth. Employees are treated very well."
-Research Analyst
"I have waited 36 years to work at a dream job for a dream company and I am so happy to have finally got there."
-Profile Analyst
If you don't fit all of these qualifications, but believe you're still a great fit, feel free to apply and tell us why in your cover letter.
If you are a California, Colorado, New York City or Washington resident and this role is a remote role, you can receive additional information about the compensation and benefits for this role, which we will provide upon request.
Definitive Hiring Philosophy
Definitive Healthcare is an equal opportunity employer that celebrates diversity and is committed to creating an inclusive workplace with equal opportunity for all applicants and teammates. Our goal is to recruit the most talented people from a diverse candidate pool regardless of race, color, religion, age, gender, gender identity, sexual orientation or any other status. If you're interested in working in a fast growing, exciting working environment - we encourage you to apply!
Privacy
Your privacy is important to us. Please review our Candidate Privacy Notice which tells you how we use and process your personal information.
Please note: All communications regarding the hiring process at Definitive Healthcare will come directly from one of our corporate recruiters or coordinators with an @definitivehc.com email address. We will never request any money transfer or purchase of equipment with a promise of reimbursement. If you receive any suspicious communications, please reach out to ************************* to confirm your status in the application process.
Compliance Auditor (Must Reside in MA)
Lowell, MA job
Establish a specifically designed compliance program that effectively prevents and/or detects violation of applicable laws and regulations, which will protect the Business from liability of fraudulent or abusive practices. Ensures that the Business understands and complies with applicable laws and regulations pertaining to the Health Care environment. Ensures the Business' accountability for compliance by overseeing, follow-up and resolution of investigations.
**KNOWLEDGE/SKILLS/ABILITIES**
+ Performs on-going compliance audits utilizing as necessary, state evaluation tools relating to audit/monitoring activities.
+ Identifies and defines audit scope and criteria, reviews and analyzes evidence, and documents audit finds, including making recommendations for improvement and correction where identified.
+ Provides comprehensive advice to assigned department regarding compliance risks with respect to Federal and State regulations and contract provisions.
+ Provides significant input during the annual risk assessment and audit planning processes
+ Assists with monitoring activities involving the effective execution of corrective action requirements imposed by state or federal regulatory agencies for contract deficiencies.
+ Participates in Joint Operating Committees (JOCs) to share audit insights and support strategic compliances initiatives.
+ Performs occasional site visits to material subcontractors to validate compliance and operational practices.
**JOB QUALIFICATIONS**
**Required Education**
Associate degree or equivalent combination of education and experience
**Required Experience**
1-3 years
**Preferred Education**
Bachelor's degree in health care related area.
**Preferred Experience**
3-5 years
To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
\#PJCorp
Pay Range: $57,419 - $111,967 / ANNUAL
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
Field Nurse Practitioner (Boston, MA)
Boston, MA job
Provides screening, preventive primary care and medical care services to members - primarily in non-clinical settings where members feel most comfortable, including in-home, community and nursing facilities and "pop up" clinics. Strives to ensure member progress toward desired outcomes and contributes to overarching strategy to provide quality and cost-effective member care.
Essential Job Duties
- Provides general medical care and care coordination to various and/or specific patient member populations - adult, women's health, pediatric, and geriatric.
- Performs comprehensive evaluations including history and physical exams for gaps in care and preventive assessments.
- Addresses both chronic and acute primary care complaints, and demonstrates ability to ascertain medical urgency.
- Establishes and documents reasonable medical diagnoses.
- Seeks specialty consultation as appropriate.
- Orders/performs pertinent diagnostic laboratory and radiology testing for the medical diagnosis or presenting symptoms; works within an environment of limited resources and therefore uses diagnostic tests judiciously and appropriately.
- Understands when a member's needs are beyond their scope of knowledge and when physician oversight is needed.
- Creates and implements a medical plan of care.
- Schedules appointments for visits when appropriate.
- Provides post-discharge coordination to reduce hospital readmission rates and emergency room utilization.
- Performs face-to-face in-person visits in a variety of settings including in-home, skilled nursing facilities, and public locations.
- Performs face-to-face visits via alternative modalities based on business need, leadership direction and state regulations.
- Orders bulk laboratory orders to target specific member populations.
- Performs alternating on-call coverage to triage any urgent lab results and pharmacy inquiries and develops appropriate plans of care.
- Participates in community-based "pop up clinics" to build relationships with communities, and address gaps in health care.
- Drives up to 120 miles a day on a regular basis to a variety of locations within the assigned region. Drives beyond 120 miles as part of extended mileage may be required on special project days. Special projects may include an overnight hotel stay.
- Obtains and maintains cross-state license in other states besides home state based on business need.
- Collaborates with fellow nurse practitioners to develop best practices to perform work duties efficiently and effectively.
- Actively participates in regional meetings.
- May prescribe medications and perform procedures as appropriate.
- Performs timely medical records documentation in electronic medical record (EMR) computer system.
- On occasion, may be required to walk flights of stairs while carrying up to 50 lbs. of equipment.
- Engages in practices constituting the practice of medicine in collaboration with and under the medical direction and supervision of a licensed physician to the degree required by state laws.
- Local travel required (based upon state/contractual requirements).
Required Qualifications
- At least 1 year of experience as a nurse practitioner, or equivalent combination of relevant education and experience.
- Active and unrestricted national certification from one of the following organizations: American Academy of Nurse Practitioners (AANP) or American Nurses Credentialing Center (ANCC).
- Current state-issued license to practice as a Family Nurse Practitioner (FNP). License must be active and unrestricted in state of practice.
- Prescriber Drug Enforcement Agency (DEA) license with authority to prescribe per state qualifications. License must be active and unrestricted in state of practice.
- Current Basic Life Support (BLS) certification.
- Valid and unrestricted driver's license, reliable transportation, and adequate auto insurance for job related travel requirements.
- Ability to work within a variety of settings and adjust style as needed - working with diverse populations, various personalities and personal situations.
- Ability to work independently with minimal supervision and demonstrate self-motivation.
- Responsive in all forms of communication.
- Ability to remain calm in high-pressure situations.
- Ability to develop and maintain professional relationships.
- Excellent time-management and prioritization skills; ability to focus on multiple projects simultaneously and adapt to change.
- Excellent problem-solving and critical-thinking skills.
- Strong verbal and written communication skills.
- Microsoft Office suite/applicable software program(s) proficiency, and electronic medical record (EMR) experience.
Preferred Qualifications
- Experience as a registered nurse or nurse practitioner in a home health, community health or public health setting.
- Experience in home health as a licensed clinician, especially in management of chronic conditions.
- Experience with underserved populations facing socioeconomic barriers to health care.
- Immunization and point of care testing skills.
- Bilingual.
To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V
\#PJNurse
\#HTF
Pay Range: $101,721 - $198,356 / ANNUAL
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
Senior Director, Life Sciences Strategy
Definitive Healthcare job in Framingham, MA
At Definitive Healthcare (NASDAQ: DH), we're passionate about turning data, analytics, and expertise into meaningful intelligence that helps our customers achieve success and shape the future of healthcare. We empower them to uncover the right markets, opportunities, and people-paving the way for smarter decisions and greater impact.
We're headquartered in Framingham, Massachusetts, but we have 3 office locations globally, including locations in Sweden, and India. We've grown significantly since our founding in 2011 and have expanded our global client base to 2,400+.
We're also a great place to work. In 2024, we brought home a number of awards including Built In's 100 Best Places to Work in Boston, a Stevie Bronze Award for Great Employers, and we were recognized as a Great Place to Work in India.
We foster a collaborative, inclusive culture where diverse perspectives drive innovation. Through programs like DefinitiveCares and our employee-led affinity groups we strive to promote connection, education, and inclusion.
About the Role:
We're seeking a Senior Director, Life Sciences Strategy to define and drive strategic direction within our Life Sciences vertical. In this highly visible role, you'll combine market intelligence, customer insight, and strategic foresight to shape our product roadmap, guide investment priorities, and identify growth opportunities in one of the most dynamic sectors of data and analytics.
Reporting into the product organization, this leader operates at the intersection of market strategy, product direction, and business impact, connecting external trends to internal decision-making. You'll collaborate closely across Product, Commercial, Data, and Finance teams to ensure strategies are grounded in evidence, opportunity size, and measurable outcomes.
What You'll Do:
Own vertical strategy and insight generation: Develop and evolve the market strategy for your vertical, identifying key trends, customer segments, and whitespace opportunities.
Integrate insights into action: Collaborate across functions to ensure market and customer insights directly inform product, portfolio, and investment decisions.
Guide strategic investment: Partner with Finance and Commercial leadership to assess opportunity size, model ROI, and inform long-range planning and resource allocation.
Lead cross-functional prioritization: Drive roadmap and initiative prioritization across Product, Data, and Go-to-Market teams, ensuring investments align to market opportunity and strategic value.
Manage and mentor Product Managers: Provide strategic leadership to Product Managers supporting the vertical, guiding roadmap development, prioritization, and market alignment while fostering analytical rigor and professional growth.
Champion customer-centricity: Partner with Product Marketing and CX to embed customer and market insights into product and strategic planning.
Partner across the organization: Work closely with Product Marketing, Sales, CX, and Data teams to ensure market insights inform go-to-market priorities, portfolio focus, and product direction.
Collaborate on thought leadership: Act as an internal thought partner on industry trends and market dynamics, supporting external representation in collaboration with Marketing and Communications.
Measure strategic impact: Define and track success metrics for strategic initiatives, communicating progress and outcomes to executive stakeholders.
What You Bring:
10+ years of experience in Life Sciences, SaaS or data-driven strategy, ideally spanning product, commercial, or corporate strategy roles.
Proven ability to translate market and customer insight into actionable strategy and business impact.
Experience leading teams and influencing senior stakeholders across multiple functions.
Strong analytical and financial modeling skills, including market sizing, forecasting, and ROI analysis.
Exceptional strategic storytelling and executive communication skills.
Bachelor's degree required; advanced degree (MBA, MPH, or related) preferred.
Why Join Us:
Play a key role in shaping the future of our Life Sciences growth strategy.
Partner directly with senior leaders to influence long-term product and investment direction.
Collaborate in a culture that values curiosity, data, and innovation.
Competitive compensation, equity, and benefits package.
Summary:
This role is ideal for a strategic, market-savvy leader who thrives at the intersection of insight, execution, and influence. You'll help define where we grow, how we invest, and how our products meet the evolving needs of our customers, driving measurable value across the business.
Compensation and Benefits:
The salary range for this position is $177,000 - $331,000 per year, which represents the base pay the company reasonably and in good faith expects to pay for this role. Actual compensation will depend on relevant experience, skills, and qualifications.
This role is also eligible to participate in the company's annual bonus program, subject to individual and company performance.
All employees receive standard benefits, including medical, dental, and vision coverage, unlimited paid time off, and participation in the company's 401(k) plan with employer contribution.
Why we love Definitive, and why you will too!
Industry leading products
Work hard, and have fun doing it
Incredibly fast growth means limitless opportunity
Flexible and dynamic culture
Work alongside some of the most talented and dedicated teammates
Definitive Cares, our community service group, gives all of us a chance to give back
Competitive benefits package including great healthcare benefits and a 401(k) match
What our Employees are saying about us on Glassdoor:
“Great Work atmosphere, great work life balance, excellent company to work for, amazing top notch product, incredible customer service, lots of tools to help you succeed.”
-Business Development Manager
“Great team. Amazing growth. Employees are treated very well.”
-Research Analyst
“I have waited 36 years to work at a dream job for a dream company and I am so happy to have finally got there.”
-Profile Analyst
If you don't fit all of these qualifications, but believe you're still a great fit, feel free to apply and tell us why in your cover letter.
If you are a California, Colorado, New York City or Washington resident and this role is a remote role, you can receive additional information about the compensation and benefits for this role, which we will provide upon request.
Definitive Hiring Philosophy
Definitive Healthcare is an equal opportunity employer that celebrates diversity and is committed to creating an inclusive workplace with equal opportunity for all applicants and teammates. Our goal is to recruit the most talented people from a diverse candidate pool regardless of race, color, religion, age, gender, gender identity, sexual orientation or any other status. If you're interested in working in a fast growing, exciting working environment - we encourage you to apply!
Privacy
Your privacy is important to us. Please review our Candidate Privacy Notice which tells you how we use and process your personal information.
Please note: All communications regarding the hiring process at Definitive Healthcare will come directly from one of our corporate recruiters or coordinators with an @definitivehc.com email address. We will never request any money transfer or purchase of equipment with a promise of reimbursement. If you receive any suspicious communications, please reach out to ************************* to confirm your status in the application process.
Auto-ApplyRN Care Manager LTSS Field Care in Brockton MA
Brockton, MA job
Molina Healthcare Services (HCS) works with members, providers and multidisciplinary team members to assess, facilitate, plan and coordinate an integrated delivery of care across the continuum, including behavioral health and long term care, for members with high need potential. HCS staff work to ensure that patients progress toward desired outcomes with quality care that is medically appropriate and cost-effective based on the severity of illness and the site of service.
This position will support our Senior Whole Health business. Senior Whole Health by Molina Healthcare ("SWH") is a community-based health care organization with national operations support delivering government funded health plans for members who reside in Massachusetts. We are looking for candidates with a MA RN licensure, care management and hospital experience. Bilingual candidates that speak Cape Verdean Creole, Spanish, Vietnamese, Haitian Creole are encouraged to apply to support our diverse communities!
Work Hours: Monday - Friday 8:00am - 5:00pm EST
Remote position with field travel in Brockton, MA to skilled nursing facilities for discharge planning
**KNOWLEDGE/SKILLS/ABILITIES**
+ Completes comprehensive assessments of members per regulated timelines and determines who may qualify for case management based on clinical judgment, changes in member's health or psychosocial wellness, and triggers identified in the assessment.
+ Develops and implements a case management plan in collaboration with the member, caregiver, physician and/or other appropriate healthcare professionals and member's support network to address the member needs and goals.
+ Conducts face-to-face or home visits as required.
+ Performs ongoing monitoring of the care plan to evaluate effectiveness, document interventions and goal achievement, and suggest changes accordingly.
+ Maintains ongoing member case load for regular outreach and management.
+ Promotes integration of services for members including behavioral health care and long term services and supports/home and community to enhance the continuity of care for Molina members.
+ Facilitates interdisciplinary care team meetings and informal ICT collaboration.
+ Uses motivational interviewing and Molina clinical guideposts to educate, support and motivate change during member contacts.
+ Assesses for barriers to care, provides care coordination and assistance to member to address concerns.
+ 25- 40% local travel required.
+ RNs provide consultation, recommendations and education as appropriate to non-RN case managers.
+ RNs are assigned cases with members who have complex medical conditions and medication regimens
+ RNs conduct medication reconciliation when needed.
**JOB QUALIFICATIONS**
**Required Education**
Graduate from an Accredited School of Nursing. Bachelor's Degree in Nursing preferred.
**Required Experience**
1-3 years in case management, disease management, managed care or medical or behavioral health settings.
**Required License, Certification, Association**
Active, unrestricted State Registered Nursing (RN) license in good standing.
Must have valid driver's license with good driving record and be able to drive within applicable state or locality with reliable transportation.
**Preferred Education**
Bachelor's Degree in Nursing
**Preferred Experience**
3-5 years in case management, disease management, managed care or medical or behavioral health settings.
Preferred License, Certification, Association
Active, unrestricted Certified Case Manager (CCM)
To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
Pay Range: $30.37 - $59.21 / HOURLY
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
Customer Marketing Manager
Definitive Healthcare, Us job in Framingham, MA
Job Description
About Definitive Healthcare:
At Definitive Healthcare (NASDAQ: DH), we're passionate about turning data, analytics, and expertise into meaningful intelligence that helps our customers achieve success and shape the future of healthcare. We empower them to uncover the right markets, opportunities, and people-paving the way for smarter decisions and greater impact.
We're headquartered in Framingham, Massachusetts, but we have 3 office locations globally, including locations in Sweden, and India. We've grown significantly since our founding in 2011 and have expanded our global client base to 2,400+.
We're also a great place to work. In 2024, we brought home a number of awards including Built In's 100 Best Places to Work in Boston, a Stevie Bronze Award for Great Employers, and we were recognized as a Great Place to Work in India.
We foster a collaborative, inclusive culture where diverse perspectives drive innovation. Through programs like DefinitiveCares and our employee-led affinity groups we strive to promote connection, education, and inclusion.
We're looking for a growth-minded Customer Marketing Manager to design and execute programs that deepen engagement with our customer base and drive cross-sell and upsell opportunities. This role is central to turning our existing customers into long-term, expanding relationships.
You'll partner cross functionally to build targeted, integrated campaigns and communications that highlight the value of our solutions, encourage adoption, and surface new opportunities for customers to expand their partnership with Definitive Healthcare.
What You'll Do
Cross-Sell & Upsell Programs: Partner with sales and customer success to develop and execute campaigns that introduce customers to new products, modules, or data solutions.
Customer Engagement: Own post-onboarding communications like newsletters, feature spotlights, and education programs that keep customers active and informed.
Segment & Target Audiences: Define and prioritize key audiences by role, company, engagement, and solution needs to maximize campaign relevance and impact.
Advocacy Enablement: Activate engaged customers as references, reviewers, and case study participants.
Insights & Measurement: Track engagement metrics, campaign performance, and expansion revenue influence. Use insights to refine and scale programs.
What We're Looking For
7+ years of B2B marketing experience, with a focus in customer marketing, demand generation, or lifecycle marketing.
Proven success driving customer engagement and expansion campaigns.
Strong communication and storytelling skills, with the ability to translate product value into compelling customer communications.
Experience working cross-functionally with customer success and sales teams.
Familiarity with marketing automation (HubSpot, Marketo, or similar) and CRM systems (Salesforce a plus).
Data-driven mindset with comfort pulling, analyzing, and presenting campaign results + insights.
Experience with Agile Marketing a plus.
Why Join Us
Directly impact growth and revenue through customer expansion.
Build the programs that strengthen customer relationships and drive long-term value.
Collaborate closely with sales, product, and customer success in a role with high visibility and measurable impact.
Experience with CRM and marketing automation tools (HubSpot, Salesforce etc.)
Compensation and Benefits:
The salary range for this position is $91,000 - $169,000 per year, which represents the base pay the company reasonably and in good faith expects to pay for this role. Actual compensation will depend on relevant experience, skills, and qualifications.
This role is also eligible to participate in the company's annual bonus program, subject to individual and company performance.
All employees receive standard benefits, including medical, dental, and vision coverage, unlimited paid time off, and participation in the company's 401(k) plan with employer contribution.
Why we love Definitive, and why you will too!
Industry leading products
Work hard, and have fun doing it
Incredibly fast growth means limitless opportunity
Flexible and dynamic culture
Work alongside some of the most talented and dedicated teammates
Definitive Cares, our community service group, gives all of us a chance to give back
Competitive benefits package including great healthcare benefits and a 401(k) match
What our Employees are saying about us on Glassdoor:
"Great Work atmosphere, great work life balance, excellent company to work for, amazing top notch product, incredible customer service, lots of tools to help you succeed."
-Business Development Manager
"Great team. Amazing growth. Employees are treated very well."
-Research Analyst
"I have waited 36 years to work at a dream job for a dream company and I am so happy to have finally got there."
-Profile Analyst
If you don't fit all of these qualifications, but believe you're still a great fit, feel free to apply and tell us why in your cover letter.
If you are a California, Colorado, New York City or Washington resident and this role is a remote role, you can receive additional information about the compensation and benefits for this role, which we will provide upon request.
Definitive Hiring Philosophy
Definitive Healthcare is an equal opportunity employer that celebrates diversity and is committed to creating an inclusive workplace with equal opportunity for all applicants and teammates. Our goal is to recruit the most talented people from a diverse candidate pool regardless of race, color, religion, age, gender, gender identity, sexual orientation or any other status. If you're interested in working in a fast growing, exciting working environment - we encourage you to apply!
Privacy
Your privacy is important to us. Please review our Candidate Privacy Notice which tells you how we use and process your personal information.
Please note: All communications regarding the hiring process at Definitive Healthcare will come directly from one of our corporate recruiters or coordinators with an @definitivehc.com email address. We will never request any money transfer or purchase of equipment with a promise of reimbursement. If you receive any suspicious communications, please reach out to ************************* to confirm your status in the application process.
Compliance Auditor (Must Reside in MA)
Boston, MA job
Establish a specifically designed compliance program that effectively prevents and/or detects violation of applicable laws and regulations, which will protect the Business from liability of fraudulent or abusive practices. Ensures that the Business understands and complies with applicable laws and regulations pertaining to the Health Care environment. Ensures the Business' accountability for compliance by overseeing, follow-up and resolution of investigations.
**KNOWLEDGE/SKILLS/ABILITIES**
+ Performs on-going compliance audits utilizing as necessary, state evaluation tools relating to audit/monitoring activities.
+ Identifies and defines audit scope and criteria, reviews and analyzes evidence, and documents audit finds, including making recommendations for improvement and correction where identified.
+ Provides comprehensive advice to assigned department regarding compliance risks with respect to Federal and State regulations and contract provisions.
+ Provides significant input during the annual risk assessment and audit planning processes
+ Assists with monitoring activities involving the effective execution of corrective action requirements imposed by state or federal regulatory agencies for contract deficiencies.
+ Participates in Joint Operating Committees (JOCs) to share audit insights and support strategic compliances initiatives.
+ Performs occasional site visits to material subcontractors to validate compliance and operational practices.
**JOB QUALIFICATIONS**
**Required Education**
Associate degree or equivalent combination of education and experience
**Required Experience**
1-3 years
**Preferred Education**
Bachelor's degree in health care related area.
**Preferred Experience**
3-5 years
To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
\#PJCorp
Pay Range: $57,419 - $111,967 / ANNUAL
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.