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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Framingham, MA | $95,372 | $45.85 |
| 2 | New York, NY | $92,463 | $44.45 |
| 3 | Farmington Hills, MI | $89,269 | $42.92 |
| 4 | McKinney, TX | $83,458 | $40.12 |
| 5 | Carrollton, GA | $80,828 | $38.86 |
| 6 | Waukegan, IL | $79,018 | $37.99 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Director, Customer Support | $116,053 | $56 | - |
| 2 | Customer Service Senior Manager | $94,449 | $45 | - |
| 3 | Customer Engagement Manager | $87,496 | $42 | 1 |
| 4 | Customer Solutions Manager | $84,946 | $41 | - |
| 5 | Customer Support Manager | $83,867 | $40 | - |
| 6 | Strategic Accounts Manager | $74,548 | $36 | - |
| 7 | Client Success Manager | $74,377 | $36 | - |
| 8 | Customer Relations Manager | $53,221 | $26 | - |
| 9 | Customer Account Manager | $38,327 | $18 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Molina Healthcare | $106,979 | $51 | 10 |
| 2 | ReadySet Surgical | $88,996 | $43 | - |
| 3 | AMN Healthcare | $77,192 | $37 | 2 |