Restaurant Manager
Assistant general manager job at Del Taco Restaurants
This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Del Taco LLC. This means the independent franchisee, and not Del Taco LLC will be your employer if you are hired. The independent franchisee is responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, wages, supervision, staffing and scheduling.
Position Summary
Reporting to the Area Director, the Restaurant Manager is responsible for protecting and delivering the Del Taco Brand, to grow sales while maximizing the efficiency and profitability of the restaurant by leading the Del Taco Way.
Essential Job Functions
* Fully staff the store with quality people
* Recruiting, hiring, and retaining all restaurant employees
* Ensuring the entire team is certified according to the current training process at all times
* Creating a service oriented culture
* Promoting an environment of fun and teamwork
* Evaluating performance and recommending salary increases
* Recommending, approving, and administering disciplinary action, suspension, and/or termination
* Developing and growing team members and future managers
Deliver the Brand to everyone the Del Taco Way by:
* Executing Del Taco standards and using our processes and systems 100% of the time
* Maintaining the facility and customer areas
* Maintaining all equipment to operational and safety standards
* Delivering only quality products to Del Taco standards every time
* Adhering to cleaning schedules and standards
* Ensuring employees are in proper uniform
* Ensuring a consistent service experience
* Ensuring POP and signage is present and in the approved location
Achieve or exceed sales plan and build Customer Counts and Loyalty by:
* Identifying and communicating sales goals (daily, weekly, year over year)
* Ensuring the right people are in the right places according to projected / actual sales
* Increasing customer count and check average, and maximizing capacity and customer value
* Identifying and executing Local Store Marketing opportunities to attract new customers
* Staying aware of local events; Understanding the store's current trade area and competition
* Executing speed (speed with a smile) and service standards
* Flawlessly executing marketing promotions and campaigns
Achieve or exceed profitability plan by:
* Maintaining staffing levels to actual sales
* Complying with labor laws
* Accurately ordering and managing inventory to reduce waste and prevent theft
* Ensuring cash handling procedures and standards are in place and followed
* Performing cash audits and addressing identified issues
* Executing safety and health standards
* Minimizing R&M / Supplies and Services costs by managing service vendors efficiently
* Achieving and communicating controllable cost targets
* May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate. (e.g., emergencies, changes in workload, rush jobs, or technical developments)
KNOWLEDGE, SKILLS & EXPERIENCE
* High School diploma or equivalent
* 3 - 5 years experience in QSR industry / full service concept
* ServSafe Certified
* Fluent in English; Spanish is plus
* Excellent communication and interpersonal skills; great telephone manner
* Excellent organizational skills; detail oriented; accurate
* Excellent analytical, problem solving, and math skills
* Ability to work with minimal supervision, under pressure
* Proven ability to lead and motivate a diverse team, and promote learning, development and career growth
PHYSICAL REQUIREMENTS/ENVIRONMENT / WORKING CONDITIONS
* Office and Restaurant environment. Extended periods of standing, sitting, typing and looking at a computer screen. May also require some reaching, bending, and lifting.
* Ability to drive/travel to restaurant locations within assigned area including some overnight travel.
* Valid Driver's License and Proof of Vehicle Insurance is required.
LIMITATIONS AND DISCLAIMER
The above position profile is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their Manager in compliance with Federal and State Laws.
Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently.
Ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to the position and the ability to work productively as a member of a team or work group are basic requirements of all positions at Del Taco.
Continued employment remains on an "at-will" basis.
Del Taco is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal or state law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.
Assistant General Manager
Dublin, OH jobs
Company Summary: Who is Taco Bell?
Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc. which includes Pizza Hut and KFC. Founded on innovation and passion with Glen Bell bringing tacos to the masses in a world of hot dog and hamburger stands in 1962, today we have nearly 7000 restaurants in the United States and over 400 restaurants in 27 countries outside of the United States.
The future holds 2,000 more restaurants across the globe within the next decade. It's easy to see we're in the business of making tacos, but at heart, we're a business that's fueled by the Live Más energy and passion of people serving people.
What is "Live Más"?
Equally important to the job role and responsibilities is making sure the Assistant General Manager can represent the amazing Live Más! culture that is Taco Bell. At Taco Bell, we embrace breakthrough thinking and innovative ideas that continue to differentiate us from our competitors. We have a maniacal focus on our customers, never follow, and always celebrate the accomplishments of our people. If you want to have fun serving great food to our customers, we would love to meet with you.
Job Description - About the Job:
Reporting to the Restaurant General Manager, the Assistant General Manager partners in the management of a Taco Bell restaurant within the policies and guidelines of the company to ensure customer satisfaction and profit maximization. The AGM will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant.
This role provides overall leadership through building a culture of recognition while motivating the team with the goal of operational excellence.
The Day-to-Day: Build People Capability
Drives culture, problem solves, resolves conflicts, communicates and motivates to drive results through others
Recruit and equip high quality operators to deliver great customer experiences
Build a healthy and robust bench of developed and capable Managers and Team Members
Leads performance management process for all employees in their restaurant
Lead by example - be a culture champion and live by Taco Bell HUNGRY principles:
Hungry, Understanding, Never Follow, Grateful, Relentless, and Youthful
Leverage culture and people capability to fuel brand performance
Provides leadership and coaching, developing Manager's and Team Members
Deliver a Consistent Customer Experience
Ensure complete and timely execution of corporate & local marketing programs
Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team
Control day-to-day operations by scheduling labor and ordering food and supplies, to successfully fulfil the needs of a $1.0m - $2.0m plus restaurant with average daily
transactions of 500-800
Ensure local health and safety codes, and company safety and security policies are met
Drives customer-focused culture by serving as a role model in resolving serious customer issues and training managers to meet or exceed customer service standards
Utilizes insights from customer programs to help elevate the customer's experience and meet Taco Bell's customer satisfaction targets
Tracks, analyzes, and identifies root causes of customer complaints and leads management team to implement systematic solutions, performance standards and to provide an objective basis for performance feedback
Monitors restaurant Speed with Service (SWS) performance and provides coaching to unit management teams to meet performance targets
Grow the Brand, Sales and Profits
Control Profit & Loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions
Ensure maintenance of equipment, facility, and grounds through the use of a Preventative Maintenance Plan based on Company Standards
Ensures that facilities and equipment are maintained to Taco Bell standards; coordinates facility upgrades or equipment replacement
Analyzes sales, labor, inventory and controllables on a continual basis and coaches on corrective action to meet or achieve margin and sales growth targets
Works with management team to develop and deliver unit-specific Annual Operating Plans
Minimum Requirements - Is This You?
High School minimum, University Degree Preferred
1-3 years of operational management experience in the Quick Service Restaurant industry or retail environment including Profit & Loss responsibility
Basic business math and accounting skills to manage Profit & Loss in their restaurant and strong analytical/decision-making skills
Strong interpersonal and conflict resolution skills
Good oral/written communication skills and strong interpersonal and conflict resolution skills with exceptional team building capability
Strong analytical/decision-making skills
Basic personal computer literacy
Is passionate about providing excellence in execution of quality food, service, cleanliness and speed standards
Is a Dynamic, energetic and positive leader, a self-starter, proactively driven to get things done and does the right thing for the business
Provides leadership and coaching for each employee in their restaurant
Demonstrated track record of workplace achievement in the selection, coaching and
development of managerial employees
Proven ability to drive customer satisfaction, financial performance and employee
satisfaction
Why Taco Bell?
We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people's lives with Más!
We are about more than just building restaurants-we connect with our fans through their passions including sports, gaming, and music
We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle
We foster a culture of authenticity and believe all people can make a difference
Assistant General Manager
Etna, OH jobs
Etna, OH Do you have a passion for fast food and a talent for leadership? This is your opportunity to display your strong leadership and managerial skills in our customer service oriented, high-energy environment. Your role is vital in assisting the Restaurant General Manager run the day to day operations and create an environment where employees love to work and Customers love to visit.
As an Assistant Manager, you will be assisting the Restaurant General Manager to accomplish human resources objectives by recruiting, selecting, training, scheduling, coaching, counseling, recognizing, and disciplining employees.
Benefits that propel your success:
* Health Insurance
* Dental Insurance
* Vision Insurance
* Life Insurance
* Short Term Disability
* Long Term Disability
* Paid Vacation
* Retirement Options
* Rich Bonus Structure
* Profit Sharing (ARL Positions)
About MRG:
As a Franchisee, we are proud to be the nation's leading Mexican-inspired quick service restaurant. Our culture is family-oriented, supportive, and we practice an open-door policy for feedback and ideas. We invest in the success of our management staff by offering a solid 6 weeks of training upon hire, and then on-going training to keep our managerial staff informed and engaged. We are growing rapidly, and we believe in promoting from within as well as career advancement. So, if you are seeking an opportunity to learn, grow and succeed, come join our team!
Job Requirements:
* Minimum of 2+ years of prior managerial experience in the restaurant industry and/or related field
* Preferred: ServSafe Certification- Assistance and education is provided if not certified
* Energetic and excellent communication skills
* Practical/hands-on approach
* Foster Teamwork
* Provide daily coaching and feedback
* Managing budgets
* Training and development
* Analytical skills
You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.
Assistant General Manager
Heath, OH jobs
Urgent Opportunity: Assistant General Manager - Join Our Dynamic Team!
Are you a highly skilled and motivated individual who thrives in a dynamic and fast-paced work environment? Do you want to ensure top-notch customer experiences while leading a talented team?
As an Assistant General Manager in the Food & Beverage industry, you will play a crucial role in managing our restaurants and creating a delicious and loving work environment. Join us to learn valuable management skills and enjoy fantastic perks such as paid time off, health insurance, and 401k matching!
Job Responsibilities:
Recruitment, development, and management of employees
Effective labor and training management
Maintaining facility, equipment, and cleanliness standards
Ordering, inventory control, and food quality management
Cash handling, reporting, and compliance
Prerequisites:
Completed training and certification for all positions
Completion of Management Training Program
Successful completion of Assistant Unit Director workshops
Field Exam with a score of 90% or better
Serve Safe certification
Performance Standards:
Labor Usage: Plus or minus 10 hrs./weekly
Show Bo: Minimum Score of 90
Drive Thru Window Times: Less than 55 seconds
Food Variance: 1.5% of sales, or better
Turnover Rates: Less than 150%
Kitchen & Dining Supplies: .8% of Sales or Better
Physical Requirements:
Occasional lifting of up to 40 pounds
Extended periods of time spent walking and/or standing
Location: 1409 Heath 859 S 30th St, Heath, OH 43056, USA
If you are ready to take on this exciting role and grow your career, apply now!
Benefits
Paid time off
Health insurance
Dental insurance
Vision insurance
Life insurance
401(k)
401(k) matching
Paid training
Assistant General Manager
Pataskala, OH jobs
Do you have a passion for fast food and a talent for leadership? This is your opportunity to display your strong leadership and managerial skills in our customer service oriented, high-energy environment. Your role is vital in assisting the Restaurant General Manager run the day to day operations and create an environment where employees love to work and Customers love to visit.
As an Assistant Manager, you will be assisting the Restaurant General Manager to accomplish human resources objectives by recruiting, selecting, training, scheduling, coaching, counseling, recognizing, and disciplining employees.
Benefits that propel your success:
+ Health Insurance
+ Dental Insurance
+ Vision Insurance
+ Life Insurance
+ Short Term Disability
+ Long Term Disability
+ Paid Vacation
+ Retirement Options
+ Rich Bonus Structure
+ Profit Sharing (ARL Positions)
About MRG:
As a Franchisee, we are proud to be the nation's leading Mexican-inspired quick service restaurant. Our culture is family-oriented, supportive, and we practice an open-door policy for feedback and ideas. We invest in the success of our management staff by offering a solid 6 weeks of training upon hire, and then on-going training to keep our managerial staff informed and engaged. We are growing rapidly, and we believe in promoting from within as well as career advancement. So, if you are seeking an opportunity to learn, grow and succeed, come join our team!
Job Requirements:
+ Minimum of 2+ years of prior managerial experience in the restaurant industry and/or related field
+ Preferred: ServSafe Certification- Assistance and education is provided if not certified
+ Energetic and excellent communication skills
+ Practical/hands-on approach
+ Foster Teamwork
+ Provide daily coaching and feedback
+ Managing budgets
+ Training and development
+ Analytical skills
You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.
Assistant General Manager
Eaton, OH jobs
Eaton, OH Assistant General Manager About the Job: As an Assistant General Manager, you'll be at the heart of our Taco Bell restaurant's success, supporting the Restaurant General Manager by upholding brand standards and inspiring your team. You'll lead by example, training, coaching, and recognizing your team to deliver unforgettable customer experiences. When your team shines, so do you!
In this dynamic role, you'll take charge of daily operations in the Restaurant General Manager's absence, making key decisions and driving the team toward excellence. We believe in having fun while embracing personal challenges and growth opportunities. You'll work a 45-hour week, providing a balanced and rewarding work experience.
The Day-to-Day:
* Ensure consistent customer satisfaction by effectively modeling the MIC Success Routine and prioritizing customer needs.
* Oversee Team Members' adherence to Shift Excellence responsibilities, maintain high food safety standards, and uphold Core excellence. Take charge of restaurant operations in the GM's absence.
* Collaborate with the GM in assessing team performance, providing ongoing constructive and positive feedback. Address employee relations issues as they arise, determine immediate resolutions, or escalate to the GM when necessary.
* Assist in sourcing, recruiting, interviewing, and hiring Team Members, while driving a culture of equity, inclusion, and belonging.
* Act like an owner by assisting with Profit & Loss management, including cash control, security procedures, inventory maintenance, and labor management.
* Review financial reports and take appropriate actions to optimize performance.
* Support the GM in facility maintenance and ensure health and safety standards are consistently followed.
Is this you?
* 3+ years of restaurant/retail management experience.
* Assist with P&L management by following cash control/security procedures, maintaining inventory, managing labor, and reviewing financial reports.
* Ensure all employees receive proper training and resources.
* Champion Taco Bell's culture and values, promoting equity, inclusion, and belonging in the restaurant.
* Lead efforts in individual and team recognition, collaboration, and motivation.
* Identify and recruit exceptional talent, supporting the GM in the hiring process.
* Possess strong communication skills for conducting performance appraisals, taking disciplinary action, and motivating and training employees.
* Adhere to corporate policies, procedures, and Occupational Health and Food Safety standards.
Work-Hard, Play-Hard:
* Competitive pay
* The benefit of always having guaranteed hours
* Bonus
* Vacation paid time off
* Free bachelor's degree and scholarship programs
* Free meals
* Career advancement and professional development
* Medical insurance, dental insurance, vision insurance
* Health and wellness programs
* 401k retirement plan
* Perks! Discounts on mortgages, vehicles, cell phones, gym memberships and more
* Más earth! Commitment to a sustainable future
Assistant General Manager
Wilmington, OH jobs
Wilmington, OH Assistant General Manager About the Job: As an Assistant General Manager, you'll be at the heart of our Taco Bell restaurant's success, supporting the Restaurant General Manager by upholding brand standards and inspiring your team. You'll lead by example, training, coaching, and recognizing your team to deliver unforgettable customer experiences. When your team shines, so do you!
In this dynamic role, you'll take charge of daily operations in the Restaurant General Manager's absence, making key decisions and driving the team toward excellence. We believe in having fun while embracing personal challenges and growth opportunities. You'll work a 45-hour week, providing a balanced and rewarding work experience.
The Day-to-Day:
* Ensure consistent customer satisfaction by effectively modeling the MIC Success Routine and prioritizing customer needs.
* Oversee Team Members' adherence to Shift Excellence responsibilities, maintain high food safety standards, and uphold Core excellence. Take charge of restaurant operations in the GM's absence.
* Collaborate with the GM in assessing team performance, providing ongoing constructive and positive feedback. Address employee relations issues as they arise, determine immediate resolutions, or escalate to the GM when necessary.
* Assist in sourcing, recruiting, interviewing, and hiring Team Members, while driving a culture of equity, inclusion, and belonging.
* Act like an owner by assisting with Profit & Loss management, including cash control, security procedures, inventory maintenance, and labor management.
* Review financial reports and take appropriate actions to optimize performance.
* Support the GM in facility maintenance and ensure health and safety standards are consistently followed.
Is this you?
* 3+ years of restaurant/retail management experience.
* Assist with P&L management by following cash control/security procedures, maintaining inventory, managing labor, and reviewing financial reports.
* Ensure all employees receive proper training and resources.
* Champion Taco Bell's culture and values, promoting equity, inclusion, and belonging in the restaurant.
* Lead efforts in individual and team recognition, collaboration, and motivation.
* Identify and recruit exceptional talent, supporting the GM in the hiring process.
* Possess strong communication skills for conducting performance appraisals, taking disciplinary action, and motivating and training employees.
* Adhere to corporate policies, procedures, and Occupational Health and Food Safety standards.
Work-Hard, Play-Hard:
* Competitive pay
* The benefit of always having guaranteed hours
* Bonus
* Vacation paid time off
* Free bachelor's degree and scholarship programs
* Free meals
* Career advancement and professional development
* Medical insurance, dental insurance, vision insurance
* Health and wellness programs
* 401k retirement plan
* Perks! Discounts on mortgages, vehicles, cell phones, gym memberships and more
* Más earth! Commitment to a sustainable future
Assistant General Manager
Urbana, OH jobs
About the Job: As an Assistant General Manager, you'll be at the heart of our restaurant's success, supporting the Restaurant General Manager by upholding brand standards and inspiring your team. You'll lead by example, training, coaching, and recognizing your team to deliver unforgettable customer experiences. When your team shines, so do you!
In this dynamic role, you'll take charge of daily operations in the Restaurant General Manager's absence, making key decisions and driving the team toward excellence. We believe in having fun while embracing personal challenges and growth opportunities. You'll work a 50-hour week, with 40 hours at regular pay and 10 hours at time and a half, providing a balanced and rewarding work experience.
The Day-to-Day:
+ Ensure consistent customer satisfaction by effectively modeling the MIC Success Routine and prioritizing customer needs.
+ Oversee Team Members' adherence to Shift Excellence responsibilities, maintain high food safety standards, and uphold Core excellence. Take charge of restaurant operations in the GM's absence.
+ Collaborate with the GM in assessing team performance, providing ongoing constructive and positive feedback. Address employee relations issues as they arise, determine immediate resolutions, or escalate to the GM when necessary.
+ Assist in sourcing, recruiting, interviewing, and hiring Team Members, while driving a culture of equity, inclusion, and belonging.
+ Act like an owner by assisting with Profit & Loss management, including cash control, security procedures, inventory maintenance, and labor management.
+ Review financial reports and take appropriate actions to optimize performance.
+ Support the GM in facility maintenance and ensure health and safety standards are consistently followed.
Is this you?
+ 3+ years of restaurant/retail management experience.
+ Assist with P&L management by following cash control/security procedures, maintaining inventory, managing labor, and reviewing financial reports.
+ Ensure all employees receive proper training and resources.
+ Champion Taco Bell's culture and values, promoting equity, inclusion, and belonging in the restaurant.
+ Lead efforts in individual and team recognition, collaboration, and motivation.
+ Identify and recruit exceptional talent, supporting the GM in the hiring process.
+ Possess strong communication skills for conducting performance appraisals, taking disciplinary action, and motivating and training employees.
+ Adhere to corporate policies, procedures, and Occupational Health and Food Safety standards.
Work-Hard, Play-Hard:
+ Competitive pay
+ Bonus potential
+ Eligibility to accrue Paid Time Off
+ Free scholarship programs
+ Free meals
+ Career advancement and professional development
+ Medical benefits
+ Health and wellness programs
+ 401k retirement plan with company match
+ Perks! Discounts on mortgages, vehicles, cell phones, gym memberships and more
Assistant General Manager
Amherst, OH jobs
Job Description
Assistant General Manager
About the Job:
As an Assistant General Manager, you'll be at the heart of our restaurant's success, supporting the Restaurant General Manager by upholding brand standards and inspiring your team. You'll lead by example, training, coaching, and recognizing your team to deliver unforgettable customer experiences. When your team shines, so do you!
In this dynamic role, you'll take charge of daily operations in the Restaurant General Manager's absence, making key decisions and driving the team toward excellence. We believe in having fun while embracing personal challenges and growth opportunities. You'll work a 50-hour week, with 40 hours at regular pay and 10 hours at time and a half, providing a balanced and rewarding work experience.
The Day-to-Day:
Ensure consistent customer satisfaction by effectively modeling the MIC Success Routine and prioritizing customer needs.
Oversee Team Members' adherence to Shift Excellence responsibilities, maintain high food safety standards, and uphold Core excellence. Take charge of restaurant operations in the GM's absence.
Collaborate with the GM in assessing team performance, providing ongoing constructive and positive feedback. Address employee relations issues as they arise, determine immediate resolutions, or escalate to the GM when necessary.
Assist in sourcing, recruiting, interviewing, and hiring Team Members, while driving a culture of equity, inclusion, and belonging.
Act like an owner by assisting with Profit & Loss management, including cash control, security procedures, inventory maintenance, and labor management.
Review financial reports and take appropriate actions to optimize performance.
Support the GM in facility maintenance and ensure health and safety standards are consistently followed.
Is this you?
3+ years of restaurant/retail management experience.
Assist with P&L management by following cash control/security procedures, maintaining inventory, managing labor, and reviewing financial reports.
Ensure all employees receive proper training and resources.
Champion Taco Bell's culture and values, promoting equity, inclusion, and belonging in the restaurant.
Lead efforts in individual and team recognition, collaboration, and motivation.
Identify and recruit exceptional talent, supporting the GM in the hiring process.
Possess strong communication skills for conducting performance appraisals, taking disciplinary action, and motivating and training employees.
Adhere to corporate policies, procedures, and Occupational Health and Food Safety standards.
Work-Hard, Play-Hard:
Competitive pay
Bonus potential
2 weeks' vacation and additional Paid Time Off
Free bachelor's degree and scholarship and other tuition reimbursement programs
Free meals
Career advancement and professional development
Medical benefits from day 1
Health and wellness programs
401k retirement plan with 6% match
Perks! Discounts on mortgages, vehicles, cell phones, gym memberships and more
Más earth! Commitment to a sustainable future
The range for this role is $48,000-60,000/year. Compensation may vary based on geographic location and experience.
Assistant General Manager
Greenfield, OH jobs
GREENFIELD, OH Assistant General Manager About the Job: As an Assistant General Manager, you'll be at the heart of our Taco Bell restaurant's success, supporting the Restaurant General Manager by upholding brand standards and inspiring your team. You'll lead by example, training, coaching, and recognizing your team to deliver unforgettable customer experiences. When your team shines, so do you!
In this dynamic role, you'll take charge of daily operations in the Restaurant General Manager's absence, making key decisions and driving the team toward excellence. We believe in having fun while embracing personal challenges and growth opportunities. You'll work a 45-hour week, providing a balanced and rewarding work experience.
The Day-to-Day:
* Ensure consistent customer satisfaction by effectively modeling the MIC Success Routine and prioritizing customer needs.
* Oversee Team Members' adherence to Shift Excellence responsibilities, maintain high food safety standards, and uphold Core excellence. Take charge of restaurant operations in the GM's absence.
* Collaborate with the GM in assessing team performance, providing ongoing constructive and positive feedback. Address employee relations issues as they arise, determine immediate resolutions, or escalate to the GM when necessary.
* Assist in sourcing, recruiting, interviewing, and hiring Team Members, while driving a culture of equity, inclusion, and belonging.
* Act like an owner by assisting with Profit & Loss management, including cash control, security procedures, inventory maintenance, and labor management.
* Review financial reports and take appropriate actions to optimize performance.
* Support the GM in facility maintenance and ensure health and safety standards are consistently followed.
Is this you?
* 3+ years of restaurant/retail management experience.
* Assist with P&L management by following cash control/security procedures, maintaining inventory, managing labor, and reviewing financial reports.
* Ensure all employees receive proper training and resources.
* Champion Taco Bell's culture and values, promoting equity, inclusion, and belonging in the restaurant.
* Lead efforts in individual and team recognition, collaboration, and motivation.
* Identify and recruit exceptional talent, supporting the GM in the hiring process.
* Possess strong communication skills for conducting performance appraisals, taking disciplinary action, and motivating and training employees.
* Adhere to corporate policies, procedures, and Occupational Health and Food Safety standards.
Work-Hard, Play-Hard:
* Competitive pay
* The benefit of always having guaranteed hours
* Bonus
* Vacation paid time off
* Free bachelor's degree and scholarship programs
* Free meals
* Career advancement and professional development
* Medical insurance, dental insurance, vision insurance
* Health and wellness programs
* 401k retirement plan
* Perks! Discounts on mortgages, vehicles, cell phones, gym memberships and more
* Más earth! Commitment to a sustainable future
Assistant General Manager
Mansfield, OH jobs
Job Description
Assistant General Manager
About the Job:
As an Assistant General Manager, you'll be at the heart of our restaurant's success, supporting the Restaurant General Manager by upholding brand standards and inspiring your team. You'll lead by example, training, coaching, and recognizing your team to deliver unforgettable customer experiences. When your team shines, so do you!
In this dynamic role, you'll take charge of daily operations in the Restaurant General Manager's absence, making key decisions and driving the team toward excellence. We believe in having fun while embracing personal challenges and growth opportunities. You'll work a 50-hour week, with 40 hours at regular pay and 10 hours at time and a half, providing a balanced and rewarding work experience.
The Day-to-Day:
Ensure consistent customer satisfaction by effectively modeling the MIC Success Routine and prioritizing customer needs.
Oversee Team Members' adherence to Shift Excellence responsibilities, maintain high food safety standards, and uphold Core excellence. Take charge of restaurant operations in the GM's absence.
Collaborate with the GM in assessing team performance, providing ongoing constructive and positive feedback. Address employee relations issues as they arise, determine immediate resolutions, or escalate to the GM when necessary.
Assist in sourcing, recruiting, interviewing, and hiring Team Members, while driving a culture of equity, inclusion, and belonging.
Act like an owner by assisting with Profit & Loss management, including cash control, security procedures, inventory maintenance, and labor management.
Review financial reports and take appropriate actions to optimize performance.
Support the GM in facility maintenance and ensure health and safety standards are consistently followed.
Is this you?
3+ years of restaurant/retail management experience.
Assist with P&L management by following cash control/security procedures, maintaining inventory, managing labor, and reviewing financial reports.
Ensure all employees receive proper training and resources.
Champion Taco Bell's culture and values, promoting equity, inclusion, and belonging in the restaurant.
Lead efforts in individual and team recognition, collaboration, and motivation.
Identify and recruit exceptional talent, supporting the GM in the hiring process.
Possess strong communication skills for conducting performance appraisals, taking disciplinary action, and motivating and training employees.
Adhere to corporate policies, procedures, and Occupational Health and Food Safety standards.
Work-Hard, Play-Hard:
Competitive pay
Bonus potential
2 weeks' vacation and additional Paid Time Off
Free bachelor's degree and scholarship and other tuition reimbursement programs
Free meals
Career advancement and professional development
Medical benefits from day 1
Health and wellness programs
401k retirement plan with 6% match
Perks! Discounts on mortgages, vehicles, cell phones, gym memberships and more
Más earth! Commitment to a sustainable future
The range for this role is $48,000-60,000/year. Compensation may vary based on geographic location and experience.
Assistant General Manager
West Carrollton, OH jobs
West Carrollton, OH Assistant General Manager About the Job: As an Assistant General Manager, you'll be at the heart of our restaurant's success, supporting the Restaurant General Manager by upholding brand standards and inspiring your team. You'll lead by example, training, coaching, and recognizing your team to deliver unforgettable customer experiences. When your team shines, so do you!
In this dynamic role, you'll take charge of daily operations in the Restaurant General Manager's absence, making key decisions and driving the team toward excellence. We believe in having fun while embracing personal challenges and growth opportunities. You'll work a 50-hour week, with 40 hours at regular pay and 10 hours at time and a half, providing a balanced and rewarding work experience.
The Day-to-Day:
* Ensure consistent customer satisfaction by effectively modeling the MIC Success Routine and prioritizing customer needs.
* Oversee Team Members' adherence to Shift Excellence responsibilities, maintain high food safety standards, and uphold Core excellence. Take charge of restaurant operations in the GM's absence.
* Collaborate with the GM in assessing team performance, providing ongoing constructive and positive feedback. Address employee relations issues as they arise, determine immediate resolutions, or escalate to the GM when necessary.
* Assist in sourcing, recruiting, interviewing, and hiring Team Members, while driving a culture of equity, inclusion, and belonging.
* Act like an owner by assisting with Profit & Loss management, including cash control, security procedures, inventory maintenance, and labor management.
* Review financial reports and take appropriate actions to optimize performance.
* Support the GM in facility maintenance and ensure health and safety standards are consistently followed.
Is this you?
* 3+ years of restaurant/retail management experience.
* Assist with P&L management by following cash control/security procedures, maintaining inventory, managing labor, and reviewing financial reports.
* Ensure all employees receive proper training and resources.
* Champion Taco Bell's culture and values, promoting equity, inclusion, and belonging in the restaurant.
* Lead efforts in individual and team recognition, collaboration, and motivation.
* Identify and recruit exceptional talent, supporting the GM in the hiring process.
* Possess strong communication skills for conducting performance appraisals, taking disciplinary action, and motivating and training employees.
* Adhere to corporate policies, procedures, and Occupational Health and Food Safety standards.
Work-Hard, Play-Hard:
* Competitive pay
* Bonus potential
* Eligibility to accrue Paid Time Off
* Free scholarship programs
* Free meals
* Career advancement and professional development
* Medical benefits
* Health and wellness programs
* 401k retirement plan with company match
* Perks! Discounts on mortgages, vehicles, cell phones, gym memberships and more
Assistant General Manager
Westlake, OH jobs
Job Description
Assistant General Manager
About the Job:
As an Assistant General Manager, you'll be at the heart of our restaurant's success, supporting the Restaurant General Manager by upholding brand standards and inspiring your team. You'll lead by example, training, coaching, and recognizing your team to deliver unforgettable customer experiences. When your team shines, so do you!
In this dynamic role, you'll take charge of daily operations in the Restaurant General Manager's absence, making key decisions and driving the team toward excellence. We believe in having fun while embracing personal challenges and growth opportunities. You'll work a 50-hour week, with 40 hours at regular pay and 10 hours at time and a half, providing a balanced and rewarding work experience.
The Day-to-Day:
Ensure consistent customer satisfaction by effectively modeling the MIC Success Routine and prioritizing customer needs.
Oversee Team Members' adherence to Shift Excellence responsibilities, maintain high food safety standards, and uphold Core excellence. Take charge of restaurant operations in the GM's absence.
Collaborate with the GM in assessing team performance, providing ongoing constructive and positive feedback. Address employee relations issues as they arise, determine immediate resolutions, or escalate to the GM when necessary.
Assist in sourcing, recruiting, interviewing, and hiring Team Members, while driving a culture of equity, inclusion, and belonging.
Act like an owner by assisting with Profit & Loss management, including cash control, security procedures, inventory maintenance, and labor management.
Review financial reports and take appropriate actions to optimize performance.
Support the GM in facility maintenance and ensure health and safety standards are consistently followed.
Is this you?
3+ years of restaurant/retail management experience.
Assist with P&L management by following cash control/security procedures, maintaining inventory, managing labor, and reviewing financial reports.
Ensure all employees receive proper training and resources.
Champion Taco Bell's culture and values, promoting equity, inclusion, and belonging in the restaurant.
Lead efforts in individual and team recognition, collaboration, and motivation.
Identify and recruit exceptional talent, supporting the GM in the hiring process.
Possess strong communication skills for conducting performance appraisals, taking disciplinary action, and motivating and training employees.
Adhere to corporate policies, procedures, and Occupational Health and Food Safety standards.
Work-Hard, Play-Hard:
Competitive pay
Bonus potential
2 weeks' vacation and additional Paid Time Off
Free bachelor's degree and scholarship and other tuition reimbursement programs
Free meals
Career advancement and professional development
Medical benefits from day 1
Health and wellness programs
401k retirement plan with 6% match
Perks! Discounts on mortgages, vehicles, cell phones, gym memberships and more
Más earth! Commitment to a sustainable future
The range for this role is $48,000-60,000/year. Compensation may vary based on geographic location and experience.
Assistant General Manager
Hillsboro, OH jobs
HILLSBORO, OH Assistant General Manager About the Job: As an Assistant General Manager, you'll be at the heart of our Taco Bell restaurant's success, supporting the Restaurant General Manager by upholding brand standards and inspiring your team. You'll lead by example, training, coaching, and recognizing your team to deliver unforgettable customer experiences. When your team shines, so do you!
In this dynamic role, you'll take charge of daily operations in the Restaurant General Manager's absence, making key decisions and driving the team toward excellence. We believe in having fun while embracing personal challenges and growth opportunities. You'll work a 45-hour week, providing a balanced and rewarding work experience.
The Day-to-Day:
* Ensure consistent customer satisfaction by effectively modeling the MIC Success Routine and prioritizing customer needs.
* Oversee Team Members' adherence to Shift Excellence responsibilities, maintain high food safety standards, and uphold Core excellence. Take charge of restaurant operations in the GM's absence.
* Collaborate with the GM in assessing team performance, providing ongoing constructive and positive feedback. Address employee relations issues as they arise, determine immediate resolutions, or escalate to the GM when necessary.
* Assist in sourcing, recruiting, interviewing, and hiring Team Members, while driving a culture of equity, inclusion, and belonging.
* Act like an owner by assisting with Profit & Loss management, including cash control, security procedures, inventory maintenance, and labor management.
* Review financial reports and take appropriate actions to optimize performance.
* Support the GM in facility maintenance and ensure health and safety standards are consistently followed.
Is this you?
* 3+ years of restaurant/retail management experience.
* Assist with P&L management by following cash control/security procedures, maintaining inventory, managing labor, and reviewing financial reports.
* Ensure all employees receive proper training and resources.
* Champion Taco Bell's culture and values, promoting equity, inclusion, and belonging in the restaurant.
* Lead efforts in individual and team recognition, collaboration, and motivation.
* Identify and recruit exceptional talent, supporting the GM in the hiring process.
* Possess strong communication skills for conducting performance appraisals, taking disciplinary action, and motivating and training employees.
* Adhere to corporate policies, procedures, and Occupational Health and Food Safety standards.
Work-Hard, Play-Hard:
* Competitive pay
* The benefit of always having guaranteed hours
* Bonus
* Vacation paid time off
* Free bachelor's degree and scholarship programs
* Free meals
* Career advancement and professional development
* Medical insurance, dental insurance, vision insurance
* Health and wellness programs
* 401k retirement plan
* Perks! Discounts on mortgages, vehicles, cell phones, gym memberships and more
* Más earth! Commitment to a sustainable future
Assistant General Manager
Sidney, OH jobs
Sidney, OH Company Summary: Who is Taco Bell? Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc. which includes Pizza Hut and KFC. Founded on innovation and passion with Glen Bell bringing tacos to the masses in a world of hot dog and hamburger stands in 1962, today we have nearly 7000 restaurants in the United States and over 400 restaurants in 27 countries outside of the United States.
The future holds 2,000 more restaurants across the globe within the next decade. It's easy to see we're in the business of making tacos, but at heart, we're a business that's fueled by the Live Más energy and passion of people serving people.
What is "Live Más"?
Equally important to the job role and responsibilities is making sure the Assistant General Manager can represent the amazing Live Más! culture that is Taco Bell. At Taco Bell, we embrace breakthrough thinking and innovative ideas that continue to differentiate us from our competitors. We have a maniacal focus on our customers, never follow, and always celebrate the accomplishments of our people. If you want to have fun serving great food to our customers, we would love to meet with you.
Job Description - About the Job:
Reporting to the Restaurant General Manager, the Assistant General Manager partners in the management of a Taco Bell restaurant within the policies and guidelines of the company to ensure customer satisfaction and profit maximization. The AGM will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant.
This role provides overall leadership through building a culture of recognition while motivating the team with the goal of operational excellence.
The Day-to-Day: Build People Capability
* Drives culture, problem solves, resolves conflicts, communicates and motivates to drive results through others
* Recruit and equip high quality operators to deliver great customer experiences
* Build a healthy and robust bench of developed and capable Managers and Team Members
* Leads performance management process for all employees in their restaurant
* Lead by example - be a culture champion and live by Taco Bell HUNGRY principles:
Hungry, Understanding, Never Follow, Grateful, Relentless, and Youthful
* Leverage culture and people capability to fuel brand performance
* Provides leadership and coaching, developing Manager's and Team Members
Deliver a Consistent Customer Experience
* Ensure complete and timely execution of corporate & local marketing programs
* Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team
* Control day-to-day operations by scheduling labor and ordering food and supplies, to successfully fulfil the needs of a $1.0m - $2.0m plus restaurant with average daily
transactions of 500-800
* Ensure local health and safety codes, and company safety and security policies are met
* Drives customer-focused culture by serving as a role model in resolving serious customer issues and training managers to meet or exceed customer service standards
* Utilizes insights from customer programs to help elevate the customer's experience and meet Taco Bell's customer satisfaction targets
* Tracks, analyzes, and identifies root causes of customer complaints and leads management team to implement systematic solutions, performance standards and to provide an objective basis for performance feedback
* Monitors restaurant Speed with Service (SWS) performance and provides coaching to unit management teams to meet performance targets
Grow the Brand, Sales and Profits
* Control Profit & Loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions
* Ensure maintenance of equipment, facility, and grounds through the use of a Preventative Maintenance Plan based on Company Standards
* Ensures that facilities and equipment are maintained to Taco Bell standards; coordinates facility upgrades or equipment replacement
* Analyzes sales, labor, inventory and controllables on a continual basis and coaches on corrective action to meet or achieve margin and sales growth targets
* Works with management team to develop and deliver unit-specific Annual Operating Plans
Minimum Requirements - Is This You?
* High School minimum, University Degree Preferred
* 1-3 years of operational management experience in the Quick Service Restaurant industry or retail environment including Profit & Loss responsibility
* Basic business math and accounting skills to manage Profit & Loss in their restaurant and strong analytical/decision-making skills
* Strong interpersonal and conflict resolution skills
* Good oral/written communication skills and strong interpersonal and conflict resolution skills with exceptional team building capability
* Strong analytical/decision-making skills
* Basic personal computer literacy
* Is passionate about providing excellence in execution of quality food, service, cleanliness and speed standards
* Is a Dynamic, energetic and positive leader, a self-starter, proactively driven to get things done and does the right thing for the business
* Provides leadership and coaching for each employee in their restaurant
* Demonstrated track record of workplace achievement in the selection, coaching and
development of managerial employees
* Proven ability to drive customer satisfaction, financial performance and employee
satisfaction
Why Taco Bell?
We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people's lives with Más!
* We are about more than just building restaurants-we connect with our fans through their passions including sports, gaming, and music
* We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle
* We foster a culture of authenticity and believe all people can make a difference
Assistant General Manager
Hamilton, OH jobs
Hamilton, OH Company Summary: Who is Taco Bell? Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc. which includes Pizza Hut and KFC. Founded on innovation and passion with Glen Bell bringing tacos to the masses in a world of hot dog and hamburger stands in 1962, today we have nearly 7000 restaurants in the United States and over 400 restaurants in 27 countries outside of the United States.
The future holds 2,000 more restaurants across the globe within the next decade. It's easy to see we're in the business of making tacos, but at heart, we're a business that's fueled by the Live Más energy and passion of people serving people.
What is "Live Más"?
Equally important to the job role and responsibilities is making sure the Assistant General Manager can represent the amazing Live Más! culture that is Taco Bell. At Taco Bell, we embrace breakthrough thinking and innovative ideas that continue to differentiate us from our competitors. We have a maniacal focus on our customers, never follow, and always celebrate the accomplishments of our people. If you want to have fun serving great food to our customers, we would love to meet with you.
Job Description - About the Job:
Reporting to the Restaurant General Manager, the Assistant General Manager partners in the management of a Taco Bell restaurant within the policies and guidelines of the company to ensure customer satisfaction and profit maximization. The AGM will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant.
This role provides overall leadership through building a culture of recognition while motivating the team with the goal of operational excellence.
The Day-to-Day: Build People Capability
* Drives culture, problem solves, resolves conflicts, communicates and motivates to drive results through others
* Recruit and equip high quality operators to deliver great customer experiences
* Build a healthy and robust bench of developed and capable Managers and Team Members
* Leads performance management process for all employees in their restaurant
* Lead by example - be a culture champion and live by Taco Bell HUNGRY principles:
Hungry, Understanding, Never Follow, Grateful, Relentless, and Youthful
* Leverage culture and people capability to fuel brand performance
* Provides leadership and coaching, developing Manager's and Team Members
Deliver a Consistent Customer Experience
* Ensure complete and timely execution of corporate & local marketing programs
* Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team
* Control day-to-day operations by scheduling labor and ordering food and supplies, to successfully fulfil the needs of a $1.0m - $2.0m plus restaurant with average daily
transactions of 500-800
* Ensure local health and safety codes, and company safety and security policies are met
* Drives customer-focused culture by serving as a role model in resolving serious customer issues and training managers to meet or exceed customer service standards
* Utilizes insights from customer programs to help elevate the customer's experience and meet Taco Bell's customer satisfaction targets
* Tracks, analyzes, and identifies root causes of customer complaints and leads management team to implement systematic solutions, performance standards and to provide an objective basis for performance feedback
* Monitors restaurant Speed with Service (SWS) performance and provides coaching to unit management teams to meet performance targets
Grow the Brand, Sales and Profits
* Control Profit & Loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions
* Ensure maintenance of equipment, facility, and grounds through the use of a Preventative Maintenance Plan based on Company Standards
* Ensures that facilities and equipment are maintained to Taco Bell standards; coordinates facility upgrades or equipment replacement
* Analyzes sales, labor, inventory and controllables on a continual basis and coaches on corrective action to meet or achieve margin and sales growth targets
* Works with management team to develop and deliver unit-specific Annual Operating Plans
Minimum Requirements - Is This You?
* High School minimum, University Degree Preferred
* 1-3 years of operational management experience in the Quick Service Restaurant industry or retail environment including Profit & Loss responsibility
* Basic business math and accounting skills to manage Profit & Loss in their restaurant and strong analytical/decision-making skills
* Strong interpersonal and conflict resolution skills
* Good oral/written communication skills and strong interpersonal and conflict resolution skills with exceptional team building capability
* Strong analytical/decision-making skills
* Basic personal computer literacy
* Is passionate about providing excellence in execution of quality food, service, cleanliness and speed standards
* Is a Dynamic, energetic and positive leader, a self-starter, proactively driven to get things done and does the right thing for the business
* Provides leadership and coaching for each employee in their restaurant
* Demonstrated track record of workplace achievement in the selection, coaching and
development of managerial employees
* Proven ability to drive customer satisfaction, financial performance and employee
satisfaction
Why Taco Bell?
We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people's lives with Más!
* We are about more than just building restaurants-we connect with our fans through their passions including sports, gaming, and music
* We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle
* We foster a culture of authenticity and believe all people can make a difference
Assistant General Manager
Miamisburg, OH jobs
Miamisburg, OH Assistant General Manager About the Job: As an Assistant General Manager, you'll be at the heart of our restaurant's success, supporting the Restaurant General Manager by upholding brand standards and inspiring your team. You'll lead by example, training, coaching, and recognizing your team to deliver unforgettable customer experiences. When your team shines, so do you!
In this dynamic role, you'll take charge of daily operations in the Restaurant General Manager's absence, making key decisions and driving the team toward excellence. We believe in having fun while embracing personal challenges and growth opportunities. You'll work a 50-hour week, with 40 hours at regular pay and 10 hours at time and a half, providing a balanced and rewarding work experience.
The Day-to-Day:
* Ensure consistent customer satisfaction by effectively modeling the MIC Success Routine and prioritizing customer needs.
* Oversee Team Members' adherence to Shift Excellence responsibilities, maintain high food safety standards, and uphold Core excellence. Take charge of restaurant operations in the GM's absence.
* Collaborate with the GM in assessing team performance, providing ongoing constructive and positive feedback. Address employee relations issues as they arise, determine immediate resolutions, or escalate to the GM when necessary.
* Assist in sourcing, recruiting, interviewing, and hiring Team Members, while driving a culture of equity, inclusion, and belonging.
* Act like an owner by assisting with Profit & Loss management, including cash control, security procedures, inventory maintenance, and labor management.
* Review financial reports and take appropriate actions to optimize performance.
* Support the GM in facility maintenance and ensure health and safety standards are consistently followed.
Is this you?
* 3+ years of restaurant/retail management experience.
* Assist with P&L management by following cash control/security procedures, maintaining inventory, managing labor, and reviewing financial reports.
* Ensure all employees receive proper training and resources.
* Champion Taco Bell's culture and values, promoting equity, inclusion, and belonging in the restaurant.
* Lead efforts in individual and team recognition, collaboration, and motivation.
* Identify and recruit exceptional talent, supporting the GM in the hiring process.
* Possess strong communication skills for conducting performance appraisals, taking disciplinary action, and motivating and training employees.
* Adhere to corporate policies, procedures, and Occupational Health and Food Safety standards.
Work-Hard, Play-Hard:
* Competitive pay
* Bonus potential
* Eligibility to accrue Paid Time Off
* Free scholarship programs
* Free meals
* Career advancement and professional development
* Medical benefits
* Health and wellness programs
* 401k retirement plan with company match
* Perks! Discounts on mortgages, vehicles, cell phones, gym memberships and more
Assistant General Manager (AGM)
Batavia, OH jobs
Batavia, OH Taco Bell Assistant General Manager (AGM) Ampler dba Taco Bell is seeking an Assistant General Manager. SCHEDULE(S): * 6:00am - 11:00am * 11:00am - 2:00pm * 2:00pm - 5:00pm * 5:00pm - 8:00pm * 8:00pm - 11:00pm * 8:00pm - 3:00am * 11:00pm - 3:00am JOB DESCRIPTION:
The Assistant General Manager (AGM) is a high level classification in this job series. Incumbent excels at performing managerial duties and prioritizes on building the team, driving customer satisfaction and maintaining processes and discipline around P&L to run Premier Operations. The incumbent is a proven leader and makes advances in shaping the culture of the restaurant, coaching, teaching, problem solving and driving excellence around core operation procedures to run Premier Operations.
The Assistant General Manager (AGM) supports the Restaurant General Manager (RGM) in ensuring delivery on guest satisfaction through managing the daily operations of a single restaurant. The AGM helps manage financial controls, operations, people development, Guest service and compliance across shifts for desired restaurant outcomes (i.e., increased sales, profitability, and employee retention). The AGM has full accountability for restaurant operations in the absence of the Restaurant General Manager (RGM). An AGM should be able to work long and/or irregular shifts, including extra shifts, as needed, for proper functioning of the restaurant. This position operates under the direct management of the Restaurant General Manager (RGM) and helps lead the restaurant team. This position interacts with restaurant team members, the General Manager, outside vendors, members of the field operations team, and guests.
RESPONSIBILITIES:
Ensuring Consistent Customer Satisfaction
* Personally demonstrates positive interaction with customers
* Ensures that customer issues are resolved immediately
* Assists RGM by coaching the management team on the proper execution of CHAMPS
* Assists the RGM with scheduling toensure the right number of people, at the right time and in the right place to take care of customer needs
* Has knowledge of area competitors and can be BEST ON THE BLOCK
* Assists RGM to teach management team how to effectively train Team Members through training process
Developing People
* Partners with RGM in completing andexecuting the bench plan process effectively
* Uses Learning Zone and other Training Resources to help the RGM build and retain strong teams
* Follows up toensure Team Member training is completed and current
* Supports the RGM to recruit and select Great Team Members
* Collaborates with RGM to evaluate and develop Team Members
* Develops other AGM2 and AGM3 candidates
* Builds capability and flexibility through cross training
Leadership and Culture
* Demonstrates positive energy to drive and motivate the team
* Champions and role models How We Win Together (HWWT²) and Achieving Breakthrough Results (ABR) culture within the store
* Coaches the team to resolve problems rather than reacting to them
* Mentors other AGM levels as well as team members
* Partners with RGM to determine ways to make the restaurant a great place to work
* Partners with RGM to find ways to improve restaurant performance
Decision Making
* Possesses strong analytical/decision making skills
* Quick to see core issues in complex situations
* Addresses broader restaurant problems beyond shift issues
* Able to solve problems and make decisions in the RGM's absence
* Identifies problems using reports, generates ideas to resolve and executes the solution
Communication
* Communicates effectively with Customers, Team Members, RGM, AGM and AC
* Displays strong oral/written communication skills
* Displays strong interpersonal/conflict resolution skills
* Provides clear direction
* Leads manager meetings at times to support RGM
Recognition
* Utilizes and encourage recognition tools to show appreciation to the team
* Encourages Team Members and Managers to recognize and appreciate others
* Creates incentives to challenge team to reach shift goals
* Plans and executes store level recognition program
Time Management
* Plans and organizes so that all Brand processes and routines are completed during the shift
* Delegates work and follows up ensuring completion
* Completes additional work as assigned by RGM
Act Like an Owner
* Assists Profit & Loss management by following Brand procedures
* Partners with RGM to ensure staffing levels are in place to grow top line sales
* Oversees proper product preparation, rotation, portioning, cooking and holding times
* Partners with RGM to analyze the financial performance of the restaurant to understand trends and how the restaurant compares with competitors
* Assists RGM with facility maintenance and ensures health and safety standards are followed at all times
* Assists RGM to manage restaurant budget
WORK PERKS & BENEFITS PACKAGE INCLUDES:
* Competitive pay
* Up to 4 week of PTO
* Free meals
* Unlimited drinks
* Same day instant-pay options
* Recognition awards
* Flexible schedules
* Growth opportunities
* Annual performance reviews
* Paid GED programs
* Incentive contests
* Community volunteer events
* Medical and dental for qualifying Team Members
* Live Mas Scholarship
* Discounts - cell phone bills, clothes, restaurants, prescriptions
* Shoes for Crews employee payroll deduction plan
* Monthly bonus plan
* Audit bonus
QUALIFICATIONS:
* Previous management or 2+ years of customer service / fast food experience (highly preferred)
* High School Diploma or GED (highly preferred)
* Reliable transportation
* Good communication skills
* Must pass background check criteria
* Safety-focused, punctual, team oriented, respectful, and motivated
* Must be open to work weekends and holidays as needed
* Arrive to work on time
* Flexible scheduling
* Follow procedures regarding operation of restaurants equipment
* Regular access to personal vehicle
* Able to lift up to 25 lbs and carry up to 30 feet
* Able to push/pull up to 90 lbs up to 30 feet
* Able to stand and walk for the majority of shift
* Follow cash handling safety and security procedures
* Adhere to Company and City/State/US Safety requirements
* Knowledge of and compliance with Company and Brand HR policies and practices
* Ability to read, count, and write to accurately complete all documentation
More about Ampler dba Taco Bell:
Ampler Tacos, established in 2019, is more than a restaurant group. Our employees are family. We are committed to being World Class Operators by delivering best in class cleanliness, speed, and customer service cross all our Taco Bell locations. Ampler Tacos operates Taco Bell restaurants in the Cincinnati and Chicago areas. We are a growing organization always looking to hire talented team members.
You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.
Assistant General Manager
Zanesville, OH jobs
Urgent Opportunity: Assistant General Manager - Join Our Dynamic Team!
Are you a highly skilled and motivated individual who thrives in a dynamic and fast-paced work environment? Do you want to ensure top-notch customer experiences while leading a talented team?
As an Assistant General Manager in the Food & Beverage industry, you will play a crucial role in managing our restaurants and creating a delicious and loving work environment. Join us to learn valuable management skills and enjoy fantastic perks such as paid time off, health insurance, and 401k matching!
Job Responsibilities:
Recruitment, development, and management of employees
Effective labor and training management
Maintaining facility, equipment, and cleanliness standards
Ordering, inventory control, and food quality management
Cash handling, reporting, and compliance
Prerequisites:
Completed training and certification for all positions
Completion of Management Training Program
Successful completion of Assistant Unit Director workshops
Field Exam with a score of 90% or better
Serve Safe certification
Performance Standards:
Labor Usage: Plus or minus 10 hrs./weekly
Show Bo: Minimum Score of 90
Drive Thru Window Times: Less than 55 seconds
Food Variance: 1.5% of sales, or better
Turnover Rates: Less than 150%
Kitchen & Dining Supplies: .8% of Sales or Better
Physical Requirements:
Occasional lifting of up to 40 pounds
Extended periods of time spent walking and/or standing
Location: 1436 Zanesville 2953 Balls Ln, Zanesville, OH 43701, USA
If you are ready to take on this exciting role and grow your career, apply now!
Benefits
Paid time off
Health insurance
Dental insurance
Vision insurance
Life insurance
401(k)
401(k) matching
Paid training
Restaurant Manager
Assistant general manager job at Del Taco Restaurants
This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Del Taco LLC. This means the independent franchisee, and not Del Taco LLC will be your employer if you are hired. The independent franchisee is responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, wages, supervision, staffing and scheduling.
Position Summary
Reporting to the Area Director, the Restaurant Manager is responsible for protecting and delivering the Del Taco Brand, to grow sales while maximizing the efficiency and profitability of the restaurant by leading the Del Taco Way.
Essential Job Functions
* Fully staff the store with quality people
* Recruiting, hiring, and retaining all restaurant employees
* Ensuring the entire team is certified according to the current training process at all times
* Creating a service oriented culture
* Promoting an environment of fun and teamwork
* Evaluating performance and recommending salary increases
* Recommending, approving, and administering disciplinary action, suspension, and/or termination
* Developing and growing team members and future managers
Deliver the Brand to everyone the Del Taco Way by:
* Executing Del Taco standards and using our processes and systems 100% of the time
* Maintaining the facility and customer areas
* Maintaining all equipment to operational and safety standards
* Delivering only quality products to Del Taco standards every time
* Adhering to cleaning schedules and standards
* Ensuring employees are in proper uniform
* Ensuring a consistent service experience
* Ensuring POP and signage is present and in the approved location
Achieve or exceed sales plan and build Customer Counts and Loyalty by:
* Identifying and communicating sales goals (daily, weekly, year over year)
* Ensuring the right people are in the right places according to projected / actual sales
* Increasing customer count and check average, and maximizing capacity and customer value
* Identifying and executing Local Store Marketing opportunities to attract new customers
* Staying aware of local events; Understanding the store's current trade area and competition
* Executing speed (speed with a smile) and service standards
* Flawlessly executing marketing promotions and campaigns
Achieve or exceed profitability plan by:
* Maintaining staffing levels to actual sales
* Complying with labor laws
* Accurately ordering and managing inventory to reduce waste and prevent theft
* Ensuring cash handling procedures and standards are in place and followed
* Performing cash audits and addressing identified issues
* Executing safety and health standards
* Minimizing R&M / Supplies and Services costs by managing service vendors efficiently
* Achieving and communicating controllable cost targets
* May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate. (e.g., emergencies, changes in workload, rush jobs, or technical developments)
KNOWLEDGE, SKILLS & EXPERIENCE
* High School diploma or equivalent
* 3 - 5 years experience in QSR industry / full service concept
* ServSafe Certified
* Fluent in English; Spanish is plus
* Excellent communication and interpersonal skills; great telephone manner
* Excellent organizational skills; detail oriented; accurate
* Excellent analytical, problem solving, and math skills
* Ability to work with minimal supervision, under pressure
* Proven ability to lead and motivate a diverse team, and promote learning, development and career growth
PHYSICAL REQUIREMENTS/ENVIRONMENT / WORKING CONDITIONS
* Office and Restaurant environment. Extended periods of standing, sitting, typing and looking at a computer screen. May also require some reaching, bending, and lifting.
* Ability to drive/travel to restaurant locations within assigned area including some overnight travel.
* Valid Driver's License and Proof of Vehicle Insurance is required.
LIMITATIONS AND DISCLAIMER
The above position profile is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their Manager in compliance with Federal and State Laws.
Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently.
Ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to the position and the ability to work productively as a member of a team or work group are basic requirements of all positions at Del Taco.
Continued employment remains on an "at-will" basis.
Del Taco is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal or state law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.