Assistant Manager
Store manager job at Del Taco Restaurants
This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Del Taco LLC. This means the independent franchisee, and not Del Taco LLC will be your employer if you are hired. The independent franchisee is responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, wages, supervision, staffing and scheduling.
Position Summary
To protect and deliver the Del Taco Brand and grow sales while maximizing the efficiency and profitability of the restaurant by leading the Del Taco Way with the General Manager or as the lead manager.
Essential Job Functions
Support the General Manager's efforts to adequately staff the restaurant with quality people who are passionate about achieving standards, exceeding expectations, and delighting customers by:
* Recruiting, hiring, and retaining all restaurant employees in compliance with the employee position report
* Ensuring the entire team is certified according to the current training process at all times
* Fostering an environment of continuous learning
* Creating a service oriented culture
* Promoting an environment of fun and teamwork
* Evaluating performance and recommending salary increases
* Recommending, approving, and administering disciplinary action, suspension, and/or termination
* Developing and growing team members
Deliver the Brand to everyone the Del Taco Way by:
* Executing Del Taco Standards and using our processes and systems 100% of the time
* Maintaining the facility and customer areas
* Maintaining all equipment to operational and safety standards
* Delivering only quality products to Del Taco standards every time
* Adhering to cleaning schedules and standards
* Ensuring employees are in proper uniform
* Ensuring a consistent service experience
* Ensuring POP and signage is present and in the approved location
Achieve or exceed Sales plan and build customer counts and loyalty by:
* Assisting the General Manager in identifying and communicating sales goals (daily, weekly, year over year)
* Ensuring the right people are in the right places according to projected / actual sales
* Increasing customer count and check average, and maximizing capacity and customer value
* Supporting the General Manager in identifying and executing Local Store Marketing opportunities to attract new customers
* Staying aware of local events; Understanding the store's current trade area and competition
* Executing speed (speed with a smile) and service standards
* Flawlessly executing marketing promotions and campaigns
Achieve or exceed profitability plan:
* Maintaining staffing levels to actual sales
* Complying with labor laws
* Accurately ordering and managing inventory to reduce waste and prevent theft
* Ensuring cash handling procedures and standards are in place and followed
* Performing cash audits and addressing identified issues
* Executing safety and health standards
* Minimizing R&M / Supplies and Services costs by managing service vendors efficiently
* Achieving and communicating controllable cost targets
LIMITATIONS AND DISCLAIMER
The above position profile is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their Manager in compliance with Federal and State Laws.
Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently.
Ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to the position and the ability to work productively as a member of a team or work group are basic requirements of all positions at Del Taco.
Continued employment remains on an "at-will" basis.
Del Taco is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal or state law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.
Assistant General Manager
Dublin, OH jobs
Company Summary: Who is Taco Bell?
Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc. which includes Pizza Hut and KFC. Founded on innovation and passion with Glen Bell bringing tacos to the masses in a world of hot dog and hamburger stands in 1962, today we have nearly 7000 restaurants in the United States and over 400 restaurants in 27 countries outside of the United States.
The future holds 2,000 more restaurants across the globe within the next decade. It's easy to see we're in the business of making tacos, but at heart, we're a business that's fueled by the Live Más energy and passion of people serving people.
What is "Live Más"?
Equally important to the job role and responsibilities is making sure the Assistant General Manager can represent the amazing Live Más! culture that is Taco Bell. At Taco Bell, we embrace breakthrough thinking and innovative ideas that continue to differentiate us from our competitors. We have a maniacal focus on our customers, never follow, and always celebrate the accomplishments of our people. If you want to have fun serving great food to our customers, we would love to meet with you.
Job Description - About the Job:
Reporting to the Restaurant General Manager, the Assistant General Manager partners in the management of a Taco Bell restaurant within the policies and guidelines of the company to ensure customer satisfaction and profit maximization. The AGM will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant.
This role provides overall leadership through building a culture of recognition while motivating the team with the goal of operational excellence.
The Day-to-Day: Build People Capability
Drives culture, problem solves, resolves conflicts, communicates and motivates to drive results through others
Recruit and equip high quality operators to deliver great customer experiences
Build a healthy and robust bench of developed and capable Managers and Team Members
Leads performance management process for all employees in their restaurant
Lead by example - be a culture champion and live by Taco Bell HUNGRY principles:
Hungry, Understanding, Never Follow, Grateful, Relentless, and Youthful
Leverage culture and people capability to fuel brand performance
Provides leadership and coaching, developing Manager's and Team Members
Deliver a Consistent Customer Experience
Ensure complete and timely execution of corporate & local marketing programs
Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team
Control day-to-day operations by scheduling labor and ordering food and supplies, to successfully fulfil the needs of a $1.0m - $2.0m plus restaurant with average daily
transactions of 500-800
Ensure local health and safety codes, and company safety and security policies are met
Drives customer-focused culture by serving as a role model in resolving serious customer issues and training managers to meet or exceed customer service standards
Utilizes insights from customer programs to help elevate the customer's experience and meet Taco Bell's customer satisfaction targets
Tracks, analyzes, and identifies root causes of customer complaints and leads management team to implement systematic solutions, performance standards and to provide an objective basis for performance feedback
Monitors restaurant Speed with Service (SWS) performance and provides coaching to unit management teams to meet performance targets
Grow the Brand, Sales and Profits
Control Profit & Loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions
Ensure maintenance of equipment, facility, and grounds through the use of a Preventative Maintenance Plan based on Company Standards
Ensures that facilities and equipment are maintained to Taco Bell standards; coordinates facility upgrades or equipment replacement
Analyzes sales, labor, inventory and controllables on a continual basis and coaches on corrective action to meet or achieve margin and sales growth targets
Works with management team to develop and deliver unit-specific Annual Operating Plans
Minimum Requirements - Is This You?
High School minimum, University Degree Preferred
1-3 years of operational management experience in the Quick Service Restaurant industry or retail environment including Profit & Loss responsibility
Basic business math and accounting skills to manage Profit & Loss in their restaurant and strong analytical/decision-making skills
Strong interpersonal and conflict resolution skills
Good oral/written communication skills and strong interpersonal and conflict resolution skills with exceptional team building capability
Strong analytical/decision-making skills
Basic personal computer literacy
Is passionate about providing excellence in execution of quality food, service, cleanliness and speed standards
Is a Dynamic, energetic and positive leader, a self-starter, proactively driven to get things done and does the right thing for the business
Provides leadership and coaching for each employee in their restaurant
Demonstrated track record of workplace achievement in the selection, coaching and
development of managerial employees
Proven ability to drive customer satisfaction, financial performance and employee
satisfaction
Why Taco Bell?
We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people's lives with Más!
We are about more than just building restaurants-we connect with our fans through their passions including sports, gaming, and music
We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle
We foster a culture of authenticity and believe all people can make a difference
Food Champion
Grove City, OH jobs
Grove City, OH As a Food Champion, you will be responsible for: * Using the correct tools to prepare, build and present perfect food * Serving food that meets our quality standards * Maintain a clean, neat and well-stocked area so you are ready to serve guests
* Delivering quality products within company standards for Speed
Qualifications:
* Good personal grooming
* Good communication skills
* Stand up for 8 hours
* Able to lift 35-50 pounds
* Use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrist
Food Champion
Greenville, OH jobs
Greenville, OH As a Food Champion, you will be responsible for: * Using the correct tools to prepare, build and present perfect food * Serving food that meets our quality standards * Maintain a clean, neat and well-stocked area so you are ready to serve guests
* Delivering quality products within company standards for Speed
Qualifications:
* Good personal grooming
* Good communication skills
* Stand up for 8 hours
* Able to lift 35-50 pounds
* Use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrist
Food Champion
Troy, OH jobs
Troy, OH As a Food Champion, you will be responsible for: * Using the correct tools to prepare, build and present perfect food * Serving food that meets our quality standards * Maintain a clean, neat and well-stocked area so you are ready to serve guests
* Delivering quality products within company standards for Speed
Qualifications:
* Good personal grooming
* Good communication skills
* Stand up for 8 hours
* Able to lift 35-50 pounds
* Use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrist
Food Champion
Springboro, OH jobs
Springboro, OH As a Food Champion, you will be responsible for: * Using the correct tools to prepare, build and present perfect food * Serving food that meets our quality standards * Maintain a clean, neat and well-stocked area so you are ready to serve guests
* Delivering quality products within company standards for Speed
Qualifications:
* Good personal grooming
* Good communication skills
* Stand up for 8 hours
* Able to lift 35-50 pounds
* Use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrist
Coventry Township, OH Description-TEAM MEMBER Live Más with a career at Taco Bell! We're looking for people who love serving customers, have experience in the restaurant industry and who want to be apart of the largest restaurant company in the world! If you want to build a great career while providing fast, fun and friendly service to our customers, Taco Bell is the perfect place to learn, grow and succeed!
We offer the following :
* A commitment to promote from within
* Training and mentorship programs
* Tuition reimbursement and scholarship opportunities
* Reward and recognition culture
* Competitive Pay
* Flexible schedules- day, night, evening, and late night shifts
* Eligibility to accrue paid vacation time
* Career advancement and professional development opportunities
* Medical benefits
* Health and Wellness programs
* 401K plan with 6% match
* PERKS! Discounts on mortgages, vehicles, cell phones, gym memberships and more
* Mas Earth! Commitment to a sustainable future.
The responsibilities of the team member will include:
* Interaction with customers: receiving orders, processing sales and monies, and managing customer issues.
* Preparation of products.
* Maintaining quality of product.
* Monitoring all service equipment.
* Uncompromising standards in maintaining a clean and safe work environment (per Labor Board and OSHA regulations and Company standards), Unloading, stocking and maintaining required inventory level.
* Champions recognition and motivation efforts
Requirements
The ideal candidates must want to have fun serving great food to our customers!
* Must be at least 16 years of age
* Accessibility to dependable and reliable transportation
* Excellent communication skills, management/leadership and organizational skills.
* Physical dexterity required (the ability to move up to 45 lbs. from one area to another).
* Attendance and Punctuality a must
* Operating of cash register as needed and making change for other cashiers.
* Basic Math skills
* Complete training certification
* Enthusiasm and willing to learn
* Team player
* Commitment to customer satisfaction
* Have a strong work ethic
The range for this role is $11-$22/hour. Compensation may vary based on geographic location and experience.
Food Champion
Sidney, OH jobs
Sidney, OH As a Food Champion, you will be responsible for: * Using the correct tools to prepare, build and present perfect food * Serving food that meets our quality standards * Maintain a clean, neat and well-stocked area so you are ready to serve guests
* Delivering quality products within company standards for Speed
Qualifications:
* Good personal grooming
* Good communication skills
* Stand up for 8 hours
* Able to lift 35-50 pounds
* Use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrist
Food Champion
Hamilton, OH jobs
Hamilton, OH As a Food Champion, you will be responsible for: * Using the correct tools to prepare, build and present perfect food * Serving food that meets our quality standards * Maintain a clean, neat and well-stocked area so you are ready to serve guests
* Delivering quality products within company standards for Speed
Qualifications:
* Good personal grooming
* Good communication skills
* Stand up for 8 hours
* Able to lift 35-50 pounds
* Use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrist
Food Champion
Springfield, OH jobs
Springfield, OH As a Food Champion, you will be responsible for: * Using the correct tools to prepare, build and present perfect food * Serving food that meets our quality standards * Maintain a clean, neat and well-stocked area so you are ready to serve guests
* Delivering quality products within company standards for Speed
Qualifications:
* Good personal grooming
* Good communication skills
* Stand up for 8 hours
* Able to lift 35-50 pounds
* Use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrist
Food Champion
Piqua, OH jobs
Piqua, OH As a Food Champion, you will be responsible for: * Using the correct tools to prepare, build and present perfect food * Serving food that meets our quality standards * Maintain a clean, neat and well-stocked area so you are ready to serve guests
* Delivering quality products within company standards for Speed
Qualifications:
* Good personal grooming
* Good communication skills
* Stand up for 8 hours
* Able to lift 35-50 pounds
* Use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrist
Food Champion
Plain City, OH jobs
Plain City, OH As a Food Champion, you will be responsible for: * Using the correct tools to prepare, build and present perfect food * Serving food that meets our quality standards * Maintain a clean, neat and well-stocked area so you are ready to serve guests
* Delivering quality products within company standards for Speed
Qualifications:
* Good personal grooming
* Good communication skills
* Stand up for 8 hours
* Able to lift 35-50 pounds
* Use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrist
Food Champion
Cincinnati, OH jobs
Cincinnati, OH As a Food Champion, you will be responsible for: * Using the correct tools to prepare, build and present perfect food * Serving food that meets our quality standards * Maintain a clean, neat and well-stocked area so you are ready to serve guests
* Delivering quality products within company standards for Speed
Qualifications:
* Good personal grooming
* Good communication skills
* Stand up for 8 hours
* Able to lift 35-50 pounds
* Use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrist
Food Champion
Vandalia, OH jobs
Vandalia, OH As a Food Champion, you will be responsible for: * Using the correct tools to prepare, build and present perfect food * Serving food that meets our quality standards * Maintain a clean, neat and well-stocked area so you are ready to serve guests
* Delivering quality products within company standards for Speed
Qualifications:
* Good personal grooming
* Good communication skills
* Stand up for 8 hours
* Able to lift 35-50 pounds
* Use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrist
Food Champion
Centerville, OH jobs
Centerville, OH As a Food Champion, you will be responsible for: * Using the correct tools to prepare, build and present perfect food * Serving food that meets our quality standards * Maintain a clean, neat and well-stocked area so you are ready to serve guests
* Delivering quality products within company standards for Speed
Qualifications:
* Good personal grooming
* Good communication skills
* Stand up for 8 hours
* Able to lift 35-50 pounds
* Use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrist
Food Champion
Xenia, OH jobs
Xenia, OH As a Food Champion, you will be responsible for: * Using the correct tools to prepare, build and present perfect food * Serving food that meets our quality standards * Maintain a clean, neat and well-stocked area so you are ready to serve guests
* Delivering quality products within company standards for Speed
Qualifications:
* Good personal grooming
* Good communication skills
* Stand up for 8 hours
* Able to lift 35-50 pounds
* Use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrist
Food Champion
Englewood, OH jobs
Englewood, OH As a Food Champion, you will be responsible for: * Using the correct tools to prepare, build and present perfect food * Serving food that meets our quality standards * Maintain a clean, neat and well-stocked area so you are ready to serve guests
* Delivering quality products within company standards for Speed
Qualifications:
* Good personal grooming
* Good communication skills
* Stand up for 8 hours
* Able to lift 35-50 pounds
* Use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrist
Food Champion
Huber Heights, OH jobs
Huber Heights, OH As a Food Champion, you will be responsible for: * Using the correct tools to prepare, build and present perfect food * Serving food that meets our quality standards * Maintain a clean, neat and well-stocked area so you are ready to serve guests
* Delivering quality products within company standards for Speed
Qualifications:
* Good personal grooming
* Good communication skills
* Stand up for 8 hours
* Able to lift 35-50 pounds
* Use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrist
Food Champion
Bellefontaine, OH jobs
Bellefontaine, OH Live Más with a career at Taco Bell! We're looking for people who love serving customers, have experience in the restaurant industry and who want to be a part of the largest restaurant company in the world! If you want to build a great career while providing fast, fun and friendly service to our customers, Taco Bell is the perfect place to learn, grow and succeed!
We offer the following :
* A commitment to promote from within
* Training and mentorship programs
* Tuition reimbursement and scholarship opportunities
* Reward and recognition culture
* Competitive Pay
* Flexible schedules- day, night, evening, and late night shifts
* Eligibility to accrue paid time off
* Career advancement and professional development opportunities
* Medical benefits
* Health and Wellness programs
* 401K plan with company match
* PERKS! Discounts on mortgages, vehicles, cell phones, gym memberships and more
The responsibilities of the team member will include:
* Interaction with customers: receiving orders, processing sales and monies, and managing customer issues.
* Preparation of products.
* Maintaining quality of product.
* Monitoring all service equipment.
* Uncompromising standards in maintaining a clean and safe work environment (per Labor Board and OSHA regulations and Company standards), Unloading, stocking and maintaining required inventory level.
* Champions recognition and motivation efforts
Requirements
The ideal candidates must want to have fun serving great food to our customers!
* Must be at least 14 years of age
* Accessibility to dependable and reliable transportation
* Excellent communication skills, management/leadership and organizational skills.
* Physical dexterity required (the ability to move up to 45 lbs. from one area to another).
* Attendance and Punctuality a must
* Operating of cash register as needed and making change for other cashiers.
* Basic Math skills
* Complete training certification
* Enthusiasm and willing to learn
* Team player
* Commitment to customer satisfaction
* Have a strong work ethic
Assistant Manager
Store manager job at Del Taco Restaurants
This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Del Taco LLC. This means the independent franchisee, and not Del Taco LLC will be your employer if you are hired. The independent franchisee is responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, wages, supervision, staffing and scheduling.
Position Summary
To protect and deliver the Del Taco Brand and grow sales while maximizing the efficiency and profitability of the restaurant by leading the Del Taco Way with the General Manager or as the lead manager.
Essential Job Functions
Support the General Manager's efforts to adequately staff the restaurant with quality people who are passionate about achieving standards, exceeding expectations, and delighting customers by:
* Recruiting, hiring, and retaining all restaurant employees in compliance with the employee position report
* Ensuring the entire team is certified according to the current training process at all times
* Fostering an environment of continuous learning
* Creating a service oriented culture
* Promoting an environment of fun and teamwork
* Evaluating performance and recommending salary increases
* Recommending, approving, and administering disciplinary action, suspension, and/or termination
* Developing and growing team members
Deliver the Brand to everyone the Del Taco Way by:
* Executing Del Taco Standards and using our processes and systems 100% of the time
* Maintaining the facility and customer areas
* Maintaining all equipment to operational and safety standards
* Delivering only quality products to Del Taco standards every time
* Adhering to cleaning schedules and standards
* Ensuring employees are in proper uniform
* Ensuring a consistent service experience
* Ensuring POP and signage is present and in the approved location
Achieve or exceed Sales plan and build customer counts and loyalty by:
* Assisting the General Manager in identifying and communicating sales goals (daily, weekly, year over year)
* Ensuring the right people are in the right places according to projected / actual sales
* Increasing customer count and check average, and maximizing capacity and customer value
* Supporting the General Manager in identifying and executing Local Store Marketing opportunities to attract new customers
* Staying aware of local events; Understanding the store's current trade area and competition
* Executing speed (speed with a smile) and service standards
* Flawlessly executing marketing promotions and campaigns
Achieve or exceed profitability plan:
* Maintaining staffing levels to actual sales
* Complying with labor laws
* Accurately ordering and managing inventory to reduce waste and prevent theft
* Ensuring cash handling procedures and standards are in place and followed
* Performing cash audits and addressing identified issues
* Executing safety and health standards
* Minimizing R&M / Supplies and Services costs by managing service vendors efficiently
* Achieving and communicating controllable cost targets
LIMITATIONS AND DISCLAIMER
The above position profile is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their Manager in compliance with Federal and State Laws.
Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently.
Ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to the position and the ability to work productively as a member of a team or work group are basic requirements of all positions at Del Taco.
Continued employment remains on an "at-will" basis.
Del Taco is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal or state law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.