Deli associate vs lead crew member

The differences between deli associates and lead crew members can be seen in a few details. Each job has different responsibilities and duties. Additionally, a lead crew member has an average salary of $32,857, which is higher than the $28,360 average annual salary of a deli associate.

The top three skills for a deli associate include food handling, basic math and customer service. The most important skills for a lead crew member are drive-thru, customer service, and customer orders.

Deli associate vs lead crew member overview

	Deli Associate	Lead Crew Member
Yearly salary	$28,360	$32,857
Hourly rate	$13.63	$15.80
Growth rate	14%	14%
Number of jobs	117,130	152,202
Job satisfaction	-	-
Most common degree	High School Diploma, 46%	Bachelor's Degree, 36%
Average age	23	23
Years of experience	-	-

What does a deli associate do?

A deli associate is personnel who works in grocery and deli stores and assists shoppers by responding to their inquiries and requests. He/She updates his/her product displays to ensure that new items and promotions are showcased and follow all food safety and sanitation. Aside from engaging with customers, deli associates must possess the ability to lift heavy objects and operates equipment such as cash registers and meat slicers. Also, deli associates' minimum educational requirement is a high school diploma, but experience in deli counter work is a plus.

What does a lead crew member do?

A lead crew member is responsible for supervising crew members during their tasks, ensuring that they provide the highest customer service to ensure customer satisfaction that would boost the business' reputation, generate revenues, and increase profitability. Lead crew members assist the team on food handling procedures for safe consumption, as well as reiterating the sanitary and hygienic standards during operations. A lead crew member must have excellent time-management and the ability to multitask, especially on serving customers on high volume days while performing administrative and clerical tasks as needed.

Deli associate vs lead crew member salary

Deli associates and lead crew members have different pay scales, as shown below.

	Deli Associate	Lead Crew Member
Average salary	$28,360	$32,857
Salary range	Between $20,000 And $39,000	Between $25,000 And $43,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between deli associate and lead crew member education

There are a few differences between a deli associate and a lead crew member in terms of educational background:

	Deli Associate	Lead Crew Member
Most common degree	High School Diploma, 46%	Bachelor's Degree, 36%
Most common major	Business	Business
Most common college	-	-

Deli associate vs lead crew member demographics

Here are the differences between deli associates' and lead crew members' demographics:

	Deli Associate	Lead Crew Member
Average age	23	23
Gender ratio	Male, 37.2% Female, 62.8%	Male, 51.6% Female, 48.4%
Race ratio	Black or African American, 9.6% Unknown, 6.9% Hispanic or Latino, 18.6% Asian, 6.5% White, 57.5% American Indian and Alaska Native, 0.8%	Black or African American, 9.6% Unknown, 6.9% Hispanic or Latino, 18.6% Asian, 6.5% White, 57.5% American Indian and Alaska Native, 0.8%
LGBT Percentage	8%	8%

Differences between deli associate and lead crew member duties and responsibilities

Deli associate example responsibilities.

Open and close deli; schedule work hour coverage; manage and monitor deli cleanliness code; customer service.
Serve customers, stock shelves, cook food in fryers, slice deli meat, prepare food trays, close/open department
Bag groceries, and help customers out to their vehicles.
Pick and pack chosen items and ring them up in the POS system.
Train and assist employees in the use of proprietary POS software and hardware.
Season help pack groceries and work in the deli department packaging and prepare food for floor.

Lead crew member example responsibilities.

Manage food preparation, maintain cleanliness and punctuality while effectively support customers in daily transactions with suggestive selling methods.
Demonstrate exceptional leadership and customer service skills while gaining solid understanding of retail operations and thorough knowledge of product line.
Maintain all database and POS systems to ensure they are up-to date.
Operate and maintain cooking equipment such as grills, deep fryers and griddles.
Maintain all databases, and POS systems, ensuring that they are up- to-date.
Used steamers and grills to prepare meals, as well as fryers and ovens.

Deli associate vs lead crew member skills

Common deli associate skills

Food Handling, 24%
Basic Math, 17%
Customer Service, 17%
Math, 10%
Food Safety, 7%
Slicers, 4%

Common lead crew member skills

Drive-Thru, 13%
Customer Service, 10%
Customer Orders, 8%
Customer Satisfaction, 6%
Customer Complaints, 6%
Food Quality, 6%

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Food Preparation and Restaurant Industry
Deli Associate
Deli Associate vs Lead Crew Member

Updated January 8, 2025

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