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A deli manager is responsible for monitoring the daily operations of the restaurant, delegating tasks to staff, supervising the food orders and services, maintaining adequate stock inventory, and finding ways to minimize production costs without compromising quality service. Deli managers strategize on techniques in maximizing the productivity of the operations staff to boost revenues and increase the business' profitability. They also attend to the guests' needs, respond to their inquiries, and resolve complaints immediately. A deli manager analyzes current food trends to update the restaurant's menu and meet the guests' demands.

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Deli Manager Responsibilities

Here are examples of responsibilities from real deli manager resumes representing typical tasks they are likely to perform in their roles.

  • Manage FOH to insure all guests are happy and well taken care of.
  • Develop communication skills through customer service and team development while prioritizing and delegating tasks.
  • Schedule and train deli personnel, order product and supplies, maintain inventory control and translate product information for non-German speaking customers
  • Support general manager & director of operation providing a seamless communication work environment.
  • Incorporate a successful franchise pizza program with equipment and product in an already confine area by organizing and consolidating service deli.
  • Implement efficient service along with great taste of fresh, hot food of McDonalds to desiring customers as a crew member.

Deli Manager Job Description

When it comes to understanding what a Deli Manager does, you may be wondering, "should I become a Deli Manager?" The data included in this section may help you decide. Compared to other jobs, Deli Managers have a growth rate described as "much faster than average" at 11% between the years 2018 - 2028, according to the Bureau of Labor Statistics. In fact, the number of Deli Manager opportunities that are predicted to open up by 2028 is 38,500.

A Deli Manager annual salary averages $40,685, which breaks down to $19.56 an hour. However, Deli Managers can earn anywhere from upwards of $32,000 to $50,000 a year. This means that the top-earning Deli Managers make $18,000 more than the lowest-earning ones.

As is the case with most jobs, it takes work to become a Deli Manager. Sometimes people change their minds about their career after working in the profession. That's why we looked into some other professions that might help you find your next opportunity. These professions include a Food Service Specialist, Banquet Captain, Cook Supervisor, and Crew Leader Assistant.

Deli Manager Jobs You Might Like

12 Deli Manager Resume Examples

Deli Manager Skills and Personality Traits

We calculated that 15% of Deli Managers are proficient in Deli, Food Safety, and Food Service. They’re also known for soft skills such as Interpersonal skills, Listening skills, and Business skills.

We break down the percentage of Deli Managers that have these skills listed on their resume here:

  • Deli, 15%

    Scheduled and trained deli personnel, ordered product and supplies, maintained inventory control and translated product information for non-German speaking customers

  • Food Safety, 13%

    Developed food storage systems, inventory controls and food safety awareness information.

  • Food Service, 7%

    Plan work schedules, training food service personnel, in meal preparation and in preparation of menus and recipes.

  • Company Policies, 6%

    Performed regular checks on inventory according to company policies and ordered supplies if required

  • Special Orders, 6%

    Communicated with vendors by ordering future inventory and special orders.

  • Product Quality, 5%

    Implemented quality control measures to maintain product quality and availability.

Some of the skills we found on Deli Manager resumes included "Deli," "Food Safety," and "Food Service." We have detailed the most important Deli Manager responsibilities below.

  • Business skills is also an important skill for Deli Managers to have. This example of how Deli Managers use this skill comes from a Deli Manager resume, "Food service managers, especially those who run their own restaurant, must understand all aspects of the restaurant business" Read this excerpt from a resume to understand how vital it is to their everyday roles and responsibilities, "Build customer relationships to ensure return business and customer satisfaction. "
  • In order for certain Deli Manager responsibilities to be completed, the job requires the skill "Customer-service skills." According to a Deli Manager resume, "Food service managers must be courteous and attentive when dealing with patrons" As an example, this snippet was taken directly from a resume about how this skill applies: "Order raw materials and supplies in order to meet customer needs. "
  • Another common skill for a Deli Manager to be able to utilize is "Leadership skills." Managers must establish good working relationships to maintain a productive work environment a Deli Manager demonstrated the need for this skill by putting this on their resume: "Promoted to manager due to strong leadership and dedication *Trained and supervised employees *Recognized for effective customer relations and sales ability"
  • While "Organizational skills" is listed last on this skills list, don't underestimate its importance to Deli Manager responsibilities. The skill is described by this resume snippet, "Food service managers keep track of many different schedules, budgets, and staff" Here is an example of how this skill is used, "Dedicated and passionate about providing excellent customer service and exceeding organizational goals. "
  • See the full list of Deli Manager skills.

    We've found that 22.1% of Deli Managers have earned a bachelor's degree. Furthermore, 1.5% earned their master's degrees before becoming a Deli Manager. While it's true that some Deli Managers have a college degree, it's generally possible to become one with only a high school degree. In fact, one out of every two Deli Managers did not spend the extra money to attend college.

    Those Deli Managers who do attend college, typically earn either Business degrees or Culinary Arts degrees. Less commonly earned degrees for Deli Managers include General Studies degrees or Accounting degrees.

    When you're ready to become a Deli Manager, you might wonder which companies hire Deli Managers. According to our research through Deli Manager resumes, Deli Managers are mostly hired by Jetro Cash & Carry Enterprises, ShopRite, and Albertsons. Now is a good time to apply as Jetro Cash & Carry Enterprises has 118 Deli Managers job openings, and there are 83 at ShopRite and 43 at Albertsons.

    If you're interested in companies where Deli Managers make the most money, you'll want to apply for positions at Seward Community Co-op, Supermarket, and Jerry's Enterprises. We found that at Seward Community Co-op, the average Deli Manager salary is $47,010. Whereas at Supermarket, Deli Managers earn roughly $45,710. And at Jerry's Enterprises, they make an average salary of $44,924.

    View more details on Deli Manager salaries across the United States.

    The three companies that hire the most prestigious deli managers are:

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    What Food Service Specialists Do

    The food service specialists monitor food preparation, ensuring that the guests get their correct orders, providing them the best dining experience and satisfaction. A food service specialist takes the guests' orders, processes their payments, and serves their orders timely and efficiently. They also monitor the stock inventories, coordinate with suppliers and third-party vendors for stock requests, and assist with kitchen duties as needed, especially on high volume days. A food service specialist must have a broad knowledge of the food services industry, analyzing the current food trends to make suggestions for menus, and responding to the guests' concerns.

    We looked at the average Deli Manager annual salary and compared it with the average of a Food Service Specialist. Generally speaking, Food Service Specialists receive $13,361 lower pay than Deli Managers per year.

    While their salaries may differ, one common ground between Deli Managers and Food Service Specialists are a few of the skills required in each craft. In both careers, employees bring forth skills like Food Safety, Food Service, and Product Quality.

    There are some key differences in responsibilities as well. For example, a Deli Manager responsibilities require skills like "Deli," "Company Policies," "Special Orders," and "Daily Operations." Meanwhile a typical Food Service Specialist has skills in areas such as "Kitchen Equipment," "Preventive Maintenance," "Basic Training," and "MOS." This difference in skills reveals how truly different these two careers really are.

    The education levels that Food Service Specialists earn is a bit different than that of Deli Managers. In particular, Food Service Specialists are 1.1% more likely to graduate with a Master's Degree than a Deli Manager. Additionally, they're 0.1% less likely to earn a Doctoral Degree.

    What Are The Duties Of a Banquet Captain?

    Banquet captains are responsible for directing each banquet staff in the entire meal service and assign tasks to them as required. Their duties include teaching new staff members how to execute their designated tasks in the banquet. Also, they organize meetings to give updates on service or policy changes as well as administering any staff issues and resolving them in a timely manner. Additionally, they guide the setup of the banquet, preserve stock room supply, and ensure all sanitary regulations and company policies on appropriate and safe food handling are followed by every staff member.

    Next up, we have the Banquet Captain profession to look over. This career brings along a lower average salary when compared to a Deli Manager annual salary. In fact, Banquet Captains salary difference is $9,578 lower than the salary of Deli Managers per year.

    A similarity between the two careers of Deli Managers and Banquet Captains are a few of the skills associated with both roles. We used resumes from both professions to find that both use skills like "Food Safety," "Food Service," and "Company Policies. "

    But both careers also use different skills, according to real Deli Manager resumes. While Deli Manager responsibilities can utilize skills like "Deli," "Special Orders," "Product Quality," and "Sales Goals," some Banquet Captains use skills like "Banquet Functions," "Beverage Orders," "Service Standards," and "Special Requests."

    Banquet Captains may earn a lower salary than Deli Managers, but Banquet Captains earn the most pay in the Hospitality industry with an average salary of $31,701. On the other side of things, Deli Managers receive higher paychecks in the Retail industry where they earn an average of $34,544.

    When it comes to the differences in education between the two professions, Banquet Captains tend to reach similar levels of education than Deli Managers. In fact, they're 1.5% more likely to graduate with a Master's Degree and 0.1% less likely to earn a Doctoral Degree.

    How a Cook Supervisor Compares

    Cook supervisors are responsible for coordinating the kitchen members and ensure that all orders are prepared on time and according to customer specifications. They must be skilled in the culinary department, knowledgeable of the food safety regulations, and lead a team of cooks, washers, and helpers to achieve an organized kitchen. Monitoring the kitchen inventory, scheduling work shifts for the team, and working with the restaurant manager about the week's menu are also the responsibilities of cook supervisors.

    The Cook Supervisor profession generally makes a higher amount of money when compared to the average salary of Deli Managers. The difference in salaries is Cook Supervisors making $3,335 higher than Deli Managers.

    By looking over several Deli Managers and Cook Supervisors resumes, we found that both roles utilize similar skills, such as "Food Safety," "Food Service," and "Daily Operations." But beyond that the careers look very different.

    There are many key differences between these two careers as shown by resumes from each profession. Some of those differences include the skills required to complete responsibilities within each role. As an example of this, a Deli Manager is likely to be skilled in "Deli," "Company Policies," "Special Orders," and "Product Quality," while a typical Cook Supervisor is skilled in "Portion Control," "Kitchen Equipment," "Haccp," and "Meal Prep."

    Interestingly enough, Cook Supervisors earn the most pay in the Retail industry, where they command an average salary of $41,196. As mentioned previously, Deli Managers highest annual salary comes from the Retail industry with an average salary of $34,544.

    When it comes to education, Cook Supervisors tend to earn similar education levels than Deli Managers. In fact, they're 0.4% less likely to earn a Master's Degree, and 0.1% less likely to graduate with a Doctoral Degree.

    Description Of a Crew Leader Assistant

    Now, we'll look at Crew Leader Assistants, who generally average a lower pay when compared to Deli Managers annual salary. In fact, the difference is about $10,461 per year.

    While some skills are shared by these professions, there are some differences to note. "Deli," "Food Safety," "Food Service," and "Special Orders" are skills that have shown up on Deli Managers resumes. Additionally, Crew Leader Assistant uses skills like Crew Members, Ensure Accuracy, Payroll, and Regular Basis on their resumes.

    Crew Leader Assistants reach similar levels of education when compared to Deli Managers. The difference is that they're 3.8% more likely to earn a Master's Degree more, and 0.1% more likely to graduate with a Doctoral Degree.