Delinquency counselor vs account specialist

The differences between delinquency counselors and account specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a delinquency counselor and an account specialist. Additionally, a delinquency counselor has an average salary of $45,996, which is higher than the $42,586 average annual salary of an account specialist.

The top three skills for a delinquency counselor include collection systems, collection practices and delinquent accounts. The most important skills for an account specialist are customer service, patients, and account management.

Delinquency counselor vs account specialist overview

	Delinquency Counselor	Account Specialist
Yearly salary	$45,996	$42,586
Hourly rate	$22.11	$20.47
Growth rate	-8%	-8%
Number of jobs	27,184	116,010
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 47%	Bachelor's Degree, 54%
Average age	46	46
Years of experience	12	12

Delinquency counselor vs account specialist salary

Delinquency counselors and account specialists have different pay scales, as shown below.

	Delinquency Counselor	Account Specialist
Average salary	$45,996	$42,586
Salary range	Between $34,000 And $62,000	Between $28,000 And $62,000
Highest paying City	-	Washington, DC
Highest paying state	-	Virginia
Best paying company	-	Microsoft
Best paying industry	-	Finance

Differences between delinquency counselor and account specialist education

There are a few differences between a delinquency counselor and an account specialist in terms of educational background:

	Delinquency Counselor	Account Specialist
Most common degree	Bachelor's Degree, 47%	Bachelor's Degree, 54%
Most common major	Business	Business
Most common college	-	-

Delinquency counselor vs account specialist demographics

Here are the differences between delinquency counselors' and account specialists' demographics:

	Delinquency Counselor	Account Specialist
Average age	46	46
Gender ratio	Male, 43.3% Female, 56.7%	Male, 32.2% Female, 67.8%
Race ratio	Black or African American, 14.5% Unknown, 4.2% Hispanic or Latino, 16.5% Asian, 3.9% White, 60.3% American Indian and Alaska Native, 0.5%	Black or African American, 13.2% Unknown, 4.1% Hispanic or Latino, 17.8% Asian, 3.7% White, 60.8% American Indian and Alaska Native, 0.5%
LGBT Percentage	8%	8%

Differences between delinquency counselor and account specialist duties and responsibilities

Delinquency counselor example responsibilities.

Perform in-depth financial work-ups of members determining best-case scenarios and provide alternatives to members to avoid possible foreclosure.
Comply with FDCPA and RFDCPA regulations.
Analyze mortgagors for approval of HAMP or traditional modification.

Account specialist example responsibilities.

Cultivate productive long-term relationships with all assign accounts, and manage all reporting and presentation needs for RFP's.
Manage a portfolio of accounts end to end RFP program execution inclusive of pricing, contracting, process and technology solutions.
Manage the daily correspondence from assign practices with keeping doctor/patient confidentiality under consideration along with HIPPA regulations.
Deliver exceptional customer service to hospital accounts and internal sales representatives in accordance to revenue recognition policies and HIPAA regulations.
Experience with CMS 1500 and UB-04 claims using HCPC/CPT codes as well as NDC codes
Monitor CMS and real time aux codes.

Delinquency counselor vs account specialist skills

Common delinquency counselor skills

Collection Systems, 13%
Collection Practices, 12%
Delinquent Accounts, 10%
Payment Options, 9%
Credit Card Accounts, 9%
Optimal Solutions, 9%

Common account specialist skills

Customer Service, 25%
Patients, 13%
Account Management, 6%
PowerPoint, 4%
Data Entry, 4%
Catheter, 3%

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Delinquency Counselor
Delinquency Counselor vs Account Specialist

Updated January 8, 2025

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