What does a deliver driver do?
Deliver driver responsibilities
Here are examples of responsibilities from real deliver driver resumes:
- Instruct non CDL drivers in D.O.T.
- Can operate over the road vehicles but am not currently CDL classify.
- Deliver groceries from warehouse to customers location such as restaurants and hotel healthcare facilities schools and quick service eateries
- Utilize time management skills to facilitate the timely delivery and pickup of residential and corporate packages during the busy holiday season.
- Load truck with appropriate product and deliver accordingly, return to warehouse for receiving and other warehouse duties including monthly inventory.
- Sort packages by region, deliver packages to customers, handle cash-on-delivery payments, process business pickups, utilize DIAD board technology
Deliver driver skills and personality traits
We calculated that 16% of Deliver Drivers are proficient in DOT, CDL, and Customer Service. They’re also known for soft skills such as Customer-service skills, Hand-eye coordination, and Math skills.
We break down the percentage of Deliver Drivers that have these skills listed on their resume here:
- DOT, 16%
Maintained records required for compliance DOT federal regulations.
- CDL, 15%
Delivered propane regionally utilizing CDL class A license with HAZMAT and tanker endorsements.
- Customer Service, 10%
Provided customer service to both internal and external customers by answering questions and resolving complaints.
- Math, 8%
Possess necessary math and problem-solving skills to perform and maintain accurate piece or other counts of freight and record information accurately.
- Basic Math, 8%
Sound ability to perform basic mathematical calculations, balance and reconcile figures, punctuate properly, spell correctly and transcribe accurately.
- Tractor Trailer, 7%
Operate Tractor Trailer and/or Straight trucks making deliveries to various cities and States.
Most deliver drivers use their skills in "dot," "cdl," and "customer service" to do their jobs. You can find more detail on essential deliver driver responsibilities here:
Customer-service skills. One of the key soft skills for a deliver driver to have is customer-service skills. You can see how this relates to what deliver drivers do because "when completing deliveries, drivers often interact with customers and should make a good impression to ensure repeat business." Additionally, a deliver driver resume shows how deliver drivers use customer-service skills: "resolved customer complaints and adjusted orders. "
Hand-eye coordination. Another soft skill that's essential for fulfilling deliver driver duties is hand-eye coordination. The role rewards competence in this skill because "drivers need to observe their surroundings at all times while operating a vehicle." According to a deliver driver resume, here's how deliver drivers can utilize hand-eye coordination in their job responsibilities: "job responsibilities included safe handling of package, customer service activities, safety coordination, and driving of company owned vehicles. "
Math skills. deliver drivers are also known for math skills, which are critical to their duties. You can see how this skill relates to deliver driver responsibilities, because "because delivery truck drivers and driver/sales workers sometimes take payment, they must be able to count cash and make change quickly and accurately." A deliver driver resume example shows how math skills is used in the workplace: "assisted with clean-up and organization of store, and improved upon my basic math and cash handling experience. "
Patience. A big part of what deliver drivers do relies on "patience." You can see how essential it is to deliver driver responsibilities because "when driving through heavy traffic congestion, delivery drivers must remain calm and composed." Here's an example of how this skill is used from a resume that represents typical deliver driver tasks: "provide exceptional customer service and display extraordinary patience on a daily basis. "
Sales skills. Another common skill required for deliver driver responsibilities is "sales skills." This skill comes up in the duties of deliver drivers all the time, as "driver/sales workers are expected to persuade customers to purchase new or different products." An excerpt from a real deliver driver resume shows how this skill is central to what a deliver driver does: "record daily sales or delivery information. "
Visual ability. Lastly, "visual ability" is an important element of what a deliver driver does. Deliver driver responsibilities require this skill because "to have a driver’s license, delivery truck drivers and driver/sales workers must be able to pass a state vision test." This resume example highlights how deliver driver duties rely on this skill: "load delivery vehicle and visually check items for damage. "
The three companies that hire the most deliver drivers are:
- Shipt4,339 deliver drivers jobs
- DoorDash414 deliver drivers jobs
- US Foods113 deliver drivers jobs
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Compare different deliver drivers
Deliver driver vs. Driver/installer
A customer service and driver is responsible for providing transport or technical assistance to customers. Their job usually focuses on answering calls or correspondence from clients to identify their needs, responding to inquiries, explaining service and product specifications, discussing price details, troubleshooting issues, providing clear instructions, or referring other services when necessary. It is also their duty to keep logs of all transactions, produce reports, and coordinate with managers. Additionally, as a customer service and driver, it is essential to be proactive at dealing with issues to ensure client satisfaction.
While similarities exist, there are also some differences between deliver drivers and driver/installer. For instance, deliver driver responsibilities require skills such as "math," "basic math," "tractor trailer," and "customer orders." Whereas a driver/installer is skilled in "safety procedures," "pickup," "dollies," and "dryers." This is part of what separates the two careers.
Driver/installers earn the highest salaries when working in the education industry, with an average yearly salary of $43,857. On the other hand, deliver drivers are paid more in the transportation industry with an average salary of $40,221.On average, driver/installers reach similar levels of education than deliver drivers. Driver/installers are 0.5% more likely to earn a Master's Degree and 0.1% more likely to graduate with a Doctoral Degree.Deliver driver vs. Customer service and driver
A warehouse driver is responsible for transporting packages and other merchandise from the warehouse to different locations. Warehouse drivers strictly follow route sheets to avoid delays in the delivery. They check all the loaded items to ensure that the orders are correct, return defective items, and update the inventory sheet. A warehouse driver must operate the delivery vehicle, perform engine repairs, and follow safety practices and procedures. A warehouse driver also responds to the customers' inquiries and concerns and escalates complaints of incorrect merchandise and defective items to management.
Each career also uses different skills, according to real deliver driver resumes. While deliver driver responsibilities can utilize skills like "math," "basic math," "tractor trailer," and "pre," customer service and drivers use skills like "pickup," "routine maintenance," "patients," and "strong customer service."
On average, customer service and drivers earn a lower salary than deliver drivers. Some industries support higher salaries in each profession. Interestingly enough, customer service and drivers earn the most pay in the transportation industry with an average salary of $37,823. Whereas deliver drivers have higher pay in the transportation industry, with an average salary of $40,221.In general, customer service and drivers achieve similar levels of education than deliver drivers. They're 1.0% more likely to obtain a Master's Degree while being 0.1% more likely to earn a Doctoral Degree.Deliver driver vs. Driver sales
There are many key differences between these two careers, including some of the skills required to perform responsibilities within each role. For example, a deliver driver is likely to be skilled in "dot," "tractor trailer," "traffic laws," and "safety standards," while a typical driver sales is skilled in "cleanliness," "pos," "phone calls," and "hazmat."
Driver sales make a very good living in the transportation industry with an average annual salary of $38,773. On the other hand, deliver drivers are paid the highest salary in the transportation industry, with average annual pay of $40,221.When it comes to education, driver sales tend to earn similar degree levels compared to deliver drivers. In fact, they're 0.8% more likely to earn a Master's Degree, and 0.2% more likely to graduate with a Doctoral Degree.Deliver driver vs. Warehouse/driver
Types of deliver driver
Updated January 8, 2025
