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What is a delivery assistant and how to become one

Updated January 8, 2025
3 min read
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Delivery assistants help drivers to deliver products or equipment to customers and clients. They interact with customers and fill out paperwork to record deliverables as well as work with the driver to fill logs and reports of each delivery for an accurate record of what has been completed. They also report any issues with a delivery or problems with a deadline to a supervisor or senior staff member and help resolve the problem if possible.

Delivery assistants earn $33,000 annually or $15.99 per hour. They are charged with assisting the driver to unload the truck at the end of each shift and help keep it clean and tidy at all times in preparation for other colleagues' use. They do this by handling the bin-raising device on the rear of the truck. They also communicate with customers and clients to ensure they are happy with the service they received.

Delivery assistants typically hold a high school diploma or GED. They are expected to have previous experience in a similar role and a clean driver's license. Some employers prefer candidates who are physically fit, have excellent customer service skills, and can work closely with colleagues to assist them with deliveries and loading equipment.

ScoreDelivery AssistantUS Average
Salary
2.8

Avg. Salary $35,293

Avg. Salary $59,228

Stability level
5.8

Growth rate 11%

Growth rate 0.3%

Diversity
4.9
Race

American Indian and Alaska Native 0.80%

Asian 3.63%

Black or African American 12.01%

Hispanic or Latino 21.10%

Unknown 4.68%

White 57.78%

Gender

female 16.22%

male 83.78%

Age - 49
Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 49
Stress level
5.8

Stress level is manageable

7.1 - high

Complexity level
6.7

Complexity level is challenging

7 - challenging

Work life balance
4.9

Work life balance is fair

6.4 - fair

Delivery assistant career paths

Key steps to become a delivery assistant

  1. Explore delivery assistant education requirements

    Most common delivery assistant degrees

    High School Diploma

    37.8 %

    Bachelor's

    32.4 %

    Associate

    17.7 %
  2. Start to develop specific delivery assistant skills

    SkillsPercentages
    DOT27.05%
    Customer Service13.30%
    Pallets6.42%
    Cleanliness6.14%
    GPS5.60%
  3. Complete relevant delivery assistant training and internships

    Accountants spend an average of Less than 1 month on post-employment, on-the-job training. New delivery assistants learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a delivery assistant based on U.S. Bureau of Labor Statistics data and data from real delivery assistant resumes.
  4. Research delivery assistant duties and responsibilities

    • Manage product invoices, money, and GPS to meet deadlines to ensure customer satisfaction.
    • Handle on-line complaints and sent/receive reports through USPS software.
    • Train employees and supervisors to operate the system on the AS400 mainframe.
    • Set up GPS and route in order to complete each delivery on time and efficiently.
  5. Prepare your delivery assistant resume

    When your background is strong enough, you can start writing your delivery assistant resume.

    You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a delivery assistant resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

    Choose from 10+ customizable delivery assistant resume templates

    Build a professional delivery assistant resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your delivery assistant resume.
    Delivery Assistant Resume
    Delivery Assistant Resume
    Delivery Assistant Resume
    Delivery Assistant Resume
    Delivery Assistant Resume
    Delivery Assistant Resume
    Delivery Assistant Resume
    Delivery Assistant Resume
    Delivery Assistant Resume
  6. Apply for delivery assistant jobs

    Now it's time to start searching for a delivery assistant job. Consider the tips below for a successful job search:

    1. Browse job boards for relevant postings
    2. Consult your professional network
    3. Reach out to companies you're interested in working for directly
    4. Watch out for job scams

How did you land your first delivery assistant job

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Average delivery assistant salary

The average delivery assistant salary in the United States is $35,293 per year or $17 per hour. Delivery assistant salaries range between $27,000 and $45,000 per year.

Average delivery assistant salary
$35,293 Yearly
$16.97 hourly

What am I worth?

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How do delivery assistants rate their job?

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Delivery assistant reviews

profile
A zippia user wrote a review on Jan 2023
Pros

Flexible hours, you can kind of control your income, even travel to high demand areas (while traveling) to make bigger money. It’s just nice to be able to go almost anywhere and have an opportunity to make money.

Cons

The pay, benefits, and low tips.


profile
A zippia user wrote a review on Dec 2019
Pros

Meeting people and rendering services to them which makes them happy


profile
A zippia user wrote a review on Mar 2019
Pros

I enjoy working with people and working at a steady pace.

Cons

I don't like using my car I don't make enough money for the wear and tear on my car so I want to work for a company that has there cars.


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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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