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Become A Delivery Associate

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Working As A Delivery Associate

  • Operating Vehicles, Mechanized Devices, or Equipment
  • Getting Information
  • Handling and Moving Objects
  • Communicating with Supervisors, Peers, or Subordinates
  • Identifying Objects, Actions, and Events
  • Stressful

  • $34,000

    Average Salary

What Does A Delivery Associate Do

Delivery truck drivers and driver/sales workers pick up, transport, and drop off packages and small shipments within a local region or urban area. They drive trucks with a 26,000-pound gross vehicle weight (GVW) capacity or less. Most of the time, they transport merchandise from a distribution center to businesses and households.

Duties

Delivery truck drivers and driver/sales workers typically do the following:

  • Load and unload their cargo
  • Communicate with costumers to determine pickup and delivery needs
  • Report any incidents they encounter on the road to a dispatcher
  • Follow all applicable traffic laws
  • Report serious mechanical problems to the appropriate personnel
  • Keep their truck and associated equipment clean and in good working order
  • Accept payments for the shipment
  • Handle paperwork, such as receipts or delivery confirmation notices

Most drivers generally receive instructions to go to a delivery location at a particular time, and it is up to them to determine the best route. Other drivers have a regular daily or weekly delivery schedule. All drivers must have a thorough understanding of an area’s street grid and know which roads allow trucks and which do not.

Light truck drivers, often called pickup and delivery or P&D drivers, are the most common type of delivery driver. They drive small trucks or vans from distribution centers to delivery locations. Drivers make deliveries based on a set schedule. Some drivers stop at the distribution center once only, in the morning, and make many stops throughout the day. Others make multiple trips between the distribution center and delivery locations. Some drivers make deliveries from a retail location to customers.

Driver/sales workers are delivery drivers who have additional sales responsibilities. They recommend new products to businesses and solicit new customers. These drivers may have a regular delivery route and be responsible for adding new clients located along their route. For example, they may make regular deliveries to a hardware store and encourage the store’s manager to offer a new type of product. Driver/sales workers also deliver goods, such as take-out food to consumers, and accept payment for those goods.

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How To Become A Delivery Associate

Delivery truck drivers and driver/sales workers typically enter their occupations with a high school diploma or equivalent. However, some opportunities exist for those without a high school diploma. Workers undergo 1 month or less of on-the-job training. They must have a driver’s license from the state in which they work and possess a clean driving record.

Education

Delivery truck drivers and driver/sales workers typically enter their occupations with a high school diploma or equivalent.

Training

Companies train new delivery truck drivers and driver/sales workers on the job. This may include driving training from a driver-mentor who rides along with a new employee to ensure that a new driver is able to operate a truck safely on crowded streets.

New drivers also have training to learn company policies about package dropoffs and returns, taking payment, and what to do with damaged goods.

Driver/sales workers must learn detailed information about the products they offer. Their company also may teach them proper sales techniques, such as how to approach potential new customers.

Licenses, Certifications, and Registrations

All delivery drivers need a driver’s license.

Other Experience

Some delivery drivers begin as package loaders at warehouse facilities, especially if the driver works for a large company. For more information on package loaders, see the profile on hand laborers and material movers.

Important Qualities

Customer-service skills. When completing deliveries, drivers often interact with customers and should make a good impression to ensure repeat business.

Hand-eye coordination. When driving, delivery drivers need to observe their surroundings while simultaneously operating a complex machine.

Math skills. Because delivery truck drivers and driver/sales workers sometimes take payment, they must be able to count cash and make change quickly and accurately.

Patience. When driving through heavy traffic congestion, delivery drivers must remain calm and composed.

Sales skills. Driver/sales workers are expected to persuade customers to purchase new or different products from them.

Visual ability. To have a driver’s license, delivery truck drivers and driver/sales workers must be able to pass a state vision test.

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Average Length of Employment
Delivery Clerk 2.9 years
Delivery/Warehouse 2.8 years
Deliver Driver 2.2 years
Delivery Driver 2.2 years
Delivery Person 2.0 years
Delivery Associate 2.0 years
Delivery Assistant 1.7 years
Driver Assistant 1.6 years
Delivery Expert 1.5 years
Delivery Helper 1.5 years
Top Careers Before Delivery Associate
Cashier 13.5%
Associate 4.9%
Driver 4.3%
Server 3.4%
Internship 3.4%
Manager 2.7%
Top Careers After Delivery Associate
Driver 8.8%
Associate 7.1%
Cashier 4.9%
Internship 3.2%
Manager 3.1%
Server 2.7%
Supervisor 2.6%
Volunteer 2.6%

Do you work as a Delivery Associate?

Delivery Associate Demographics

Gender

Male

72.8%

Female

16.6%

Unknown

10.6%
Ethnicity

White

62.2%

Hispanic or Latino

15.2%

Black or African American

11.8%

Asian

7.0%

Unknown

3.7%
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Foreign Languages Spoken

Spanish

61.0%

German

4.9%

Japanese

4.9%

Korean

4.9%

Cantonese

2.4%

French

2.4%

Persian

2.4%

Arabic

2.4%

Italian

2.4%

Russian

1.2%

Greek

1.2%

Romanian

1.2%

Albanian

1.2%

Urdu

1.2%

Dari

1.2%

Hindi

1.2%

Mandarin

1.2%

Polish

1.2%

Thai

1.2%
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Delivery Associate Education

Schools

University of Phoenix

19.0%

The Academy

8.0%

Florida State College at Jacksonville

5.8%

Everest Institute

5.1%

Illinois State University

5.1%

University of Central Florida

5.1%

Georgia State University

4.4%

Borough of Manhattan Community College of the City University of New York

4.4%

The Community College of Baltimore County

4.4%

University of Alabama

3.6%

Tulsa Community College

3.6%

Montgomery College

3.6%

Pennsylvania State University

3.6%

William Paterson University of New Jersey

3.6%

Metropolitan State University of Denver

3.6%

University of North Carolina at Charlotte

3.6%

Northern Illinois University

3.6%

Hillsborough Community College

3.6%

Ohio University -

2.9%

Michigan State University

2.9%
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Majors

Business

27.7%

Criminal Justice

10.0%

Accounting

6.1%

General Studies

4.9%

Finance

4.7%

Psychology

4.3%

Management

4.1%

Liberal Arts

4.0%

Communication

4.0%

Information Technology

3.8%

Computer Information Systems

3.8%

Marketing

3.4%

Computer Science

3.1%

Education

2.8%

Economics

2.5%

Kinesiology

2.3%

Nursing

2.2%

Graphic Design

2.2%

Automotive Technology

2.1%

Electrical Engineering

2.1%
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Degrees

Bachelors

38.0%

Other

33.7%

Associate

15.2%

Masters

5.1%

Certificate

4.8%

Diploma

2.4%

License

0.6%

Doctorate

0.2%
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Job type you want
Full Time
Part Time
Internship
Temporary
Average Yearly Salary
$34,000
View Detailed Salary Report
$23,000
Min 10%
$34,000
Median 50%
$34,000
Median 50%
$34,000
Median 50%
$34,000
Median 50%
$34,000
Median 50%
$34,000
Median 50%
$34,000
Median 50%
$49,000
Max 90%
Best Paying Company
NTT Data International
Highest Paying City
Fremont, CA
Highest Paying State
Alaska
Avg Experience Level
2.2 years
How much does a Delivery Associate make at top companies?
The national average salary for a Delivery Associate in the United States is $34,325 per year or $17 per hour. Those in the bottom 10 percent make under $23,000 a year, and the top 10 percent make over $50,000.

Real Delivery Associate Salaries

Job Title Company Location Start Date Salary
Model Development & Delivery Associate Jpmorgan Chase & Co. New York, NY Jan 10, 2016 $145,000
CIB Risk Market Risk Model Delivery-Associate Jpmorgan Chase & Co. New York, NY Jun 06, 2016 $115,000
Service Delivery Associate Artech Information Systems LLC Fremont, CA Sep 21, 2013 $48,200
Service Delivery Associate Artech Information Systems LLC Fremont, CA Sep 22, 2013 $48,200
Service Delivery Associate Eteam, Inc. South Plainfield, NJ Sep 19, 2014 $48,000
Resource Delivery Associate Rose International, Inc. White Plains, NY May 01, 2015 $47,083
Resource Delivery Associate Rose International Inc. Elmsford, NY Oct 12, 2015 $47,083

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Top Skills for A Delivery Associate

  1. Customer Service
  2. New Merchandise
  3. Office Furniture
You can check out examples of real life uses of top skills on resumes here:
  • Provided excellent customer service for pick-up and delivery.
  • Delivered and installed office furniture to customers in NJ and NY.
  • Prepared doses and cases for shipment and loaded / unloaded containers according to prescribed safety standards and Department of Transportation requirements.
  • Handle loading and unloading of delivery trucks as well as preparing special ICT orders for other stores as needed.
  • Prepared customer orders for delivery and pickup, delivered and assembled customer orders.

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Top 10 Best States for Delivery Associates

  1. Wyoming
  2. Alaska
  3. North Dakota
  4. Tennessee
  5. Minnesota
  6. Washington
  7. Kansas
  8. Oregon
  9. Illinois
  10. Nevada
  • (86 jobs)
  • (59 jobs)
  • (94 jobs)
  • (1,002 jobs)
  • (700 jobs)
  • (901 jobs)
  • (320 jobs)
  • (616 jobs)
  • (1,164 jobs)
  • (218 jobs)

Top Delivery Associate Employers

Jobs From Top Delivery Associate Employers

Delivery Associate Videos

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