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Delivery associate vs delivery driver

The differences between delivery associates and delivery drivers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a delivery driver has an average salary of $38,785, which is higher than the $38,333 average annual salary of a delivery associate.

The top three skills for a delivery associate include customer orders, GPS and safety procedures. The most important skills for a delivery driver are math, basic math, and CDL.

Delivery associate vs delivery driver overview

Delivery AssociateDelivery Driver
Yearly salary$38,333$38,785
Hourly rate$18.43$18.65
Growth rate11%11%
Number of jobs298,6311,002,317
Job satisfaction-3
Most common degreeBachelor's Degree, 38%High School Diploma, 45%
Average age4848
Years of experience--

What does a delivery associate do?

A delivery associate is responsible for picking-up and delivering parcels, ensuring timeliness and client satisfaction. They typically review and handle delivery documents, load and unload packages from the vehicles, adhere to schedules and routes, scan and organize parcels, and prepare regular progress reports. There are also instances where they must communicate and assist clients by answering inquiries, confirming addresses, collecting payments, and handling issues and concerns. Moreover, a delivery associate must perform regular vehicle maintenance checks and abide by the traffic laws and regulations for a smooth and efficient workflow.

What does a delivery driver do?

A delivery driver's general responsibility is to ensure that the packages are being delivered to the destination safely and timely. Delivery drivers must be able to communicate well with the delivery team for the most convenient routes and assigned schedule. A delivery driver also has to check with the customer should there be any concerns regarding the items delivered to guarantee satisfaction and accurate service. Delivery drivers should also have basic knowledge of engines in case of any system malfunctions on the road.

Delivery associate vs delivery driver salary

Delivery associates and delivery drivers have different pay scales, as shown below.

Delivery AssociateDelivery Driver
Average salary$38,333$38,785
Salary rangeBetween $28,000 And $52,000Between $26,000 And $56,000
Highest paying CitySan Francisco, CABoston, MA
Highest paying stateAlaskaAlaska
Best paying companySantander BankTrifecta Technologies
Best paying industryProfessionalManufacturing

Differences between delivery associate and delivery driver education

There are a few differences between a delivery associate and a delivery driver in terms of educational background:

Delivery AssociateDelivery Driver
Most common degreeBachelor's Degree, 38%High School Diploma, 45%
Most common majorBusinessBusiness
Most common college--

Delivery associate vs delivery driver demographics

Here are the differences between delivery associates' and delivery drivers' demographics:

Delivery AssociateDelivery Driver
Average age4848
Gender ratioMale, 83.1% Female, 16.9%Male, 83.3% Female, 16.7%
Race ratioBlack or African American, 12.6% Unknown, 4.8% Hispanic or Latino, 18.5% Asian, 3.8% White, 59.5% American Indian and Alaska Native, 0.8%Black or African American, 12.1% Unknown, 4.6% Hispanic or Latino, 19.0% Asian, 3.5% White, 60.0% American Indian and Alaska Native, 0.8%
LGBT Percentage4%4%

Differences between delivery associate and delivery driver duties and responsibilities

Delivery associate example responsibilities.

  • Manage servers and logs for reporting using SQL application environment.
  • Load trucks properly and evenly for transportation .. Operate GPS systems for timely deliveries pretrip inspections.Operate forklift for loading vehicles and assisting customers
  • Utilize time management skills to facilitate the timely delivery and pickup of residential and corporate packages during the busy holiday season.
  • Learned how to work electronic DIAD systems and collect signatures along with other necessary documents.

Delivery driver example responsibilities.

  • Foster strong customer bonds with all clients on route by providing the best possible customer service.
  • Perform daily pre and post trip inspections on the delivery vehicle in accordance to safety and compliance standards.
  • Provide AAA roadside assistance to customers, including jump starts, lock-outs, tire changes, gasoline service.
  • Deliver groceries to clients while executing exceptional customer service.
  • Work in high pace environment often multitasking and establishing customer orders
  • Deliver drugs and assemble medical equipment upon delivery to pharmacy patients daily.
  • Show more

Delivery associate vs delivery driver skills

Common delivery associate skills
  • Customer Orders, 17%
  • GPS, 17%
  • Safety Procedures, 11%
  • Sales Floor, 10%
  • CDL, 9%
  • Professional Attitude, 9%
Common delivery driver skills
  • Math, 12%
  • Basic Math, 11%
  • CDL, 10%
  • Customer Satisfaction, 6%
  • Customer Service, 5%
  • Excellent Interpersonal, 5%

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