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Delivery clerk skills for your resume and career
15 delivery clerk skills for your resume and career
1. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Assured effective and quality service delivery on daily printed materials, Performed customer service by providing daily feedback and evaluations.
- Offered excellent customer service by responding to product inquiries quickly and monitoring the availability of products and shipping schedules.
2. Computer Equipment
Computer hardware refers to all the physical parts of a computer which include the central processing unit (CPU), mouse, keyboard, data storage, monitor, graphics card, sound card, motherboard, and speakers.
- Delivered computer equipment to private companies and federal government agencies.
- Delivered computer equipment to private companies and federal government agencies.Verified satisfaction of the customer when the equipment was delivered.
3. Shipping Receiving
- Perform shipping receiving duties while ensuring the right item has been delivered.
- Order Picking/ Shipping Receiving Picking car parts that customers ordered Packaging parts to ship to customers UPS/ FED-EX shipping procedures
4. AS400
- Distributed AS400 historical report requests and integrated development and distribution of EOM/Stat reports.
- Produce the shipping label and then enter in all information into the AS400 system so that it can be tracked.
5. Payroll
Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.
- Enter payroll hours into Excel spreadsheet for employees.
- Distribute mail to appropriate recipients or departments * Assist with payroll checking and accounts payable printing and distribution.
6. Delivery Vehicle
A delivery vehicle is a means of transport used to deliver all kinds of products. Semi-trailers on land are equipped with a variety of trailers, including box trailers, flatbeds, and other modified trailers, whereas railroad trains have similar specialized cars. Merchant ships on the sea come in a variety of shapes and sizes. Cargo is delivered by freight planes.
- Provided assistance with the loading/unloading of delivery vehicles.
- Operated, maintained, and cleaned the company's delivery vehicle.
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- Tow motor operation on a daily basis to unload/load delivery trucks and outgoing shipments of product.
- Offloaded delivery trucks, verified materials and performed receiving transactions.
8. Customer Orders
- Answer phone calls for all customer orders.
- Ordered, restocked, and organized products and flower displays Delivered customer orders using company vehicle
9. Order Forms
- Filled customers' orders from stored merchandise in accordance with specifications on order forms.
- Work within internal emailing system filtering order forms in various formats.
10. Medical Equipment
Medical equipment refers to apparatus for use in medical procedures.
- Maintained medical equipment * Maintained delivery logs of equipment * Delivered and set up medical equipment in homes and hospital
- Delivered medical equipment and supplies -Stocked products on the shelves in warehouse -Pick up equipment -Fill orders -Inventory and office work
11. USPS
- Handled on-line complaints and sent/received reports through USPS software.
- Analyzed and forwarded misdirected mail according to USPS regulations.
12. Inventory Control
- Maintained inventory control, restocked and replenished merchandise from supply base.
- General Warehousing duties including Receiving, Inventory control and management.
13. Warehouse Inventory
- Established operational procedures for incoming and outgoing shipments, handling and disposition of merchandise and keeping of warehouse inventory.
- Conducted various warehouse inventory duties which consisted of counting, packing, scanning and verifying incoming/outgoing merchandise and inventories.
14. Unload Trucks
Unload trucks is an activity that is undertaken to remove items that have been carried on a truck. It could be raw materials, work-in-stock or finished products. Unloading a truck may require people and some equipment that may help unload items that are too heavy or dangerous for humans to handle.
- Load and unload trucks daily Deliver packages to customers.
- Load and unload trucks, perform cycle counts, and utilize computer to track shipments and inventory.
15. Sales Floor
The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.
- Placed it on the sales floor>showed it to potential customers.
- Stocked sales floor with new and transferred merchandise and set up displays
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List of delivery clerk skills to add to your resume
The most important skills for a delivery clerk resume and required skills for a delivery clerk to have include:
- Customer Service
- Computer Equipment
- Shipping Receiving
- AS400
- Payroll
- Delivery Vehicle
- Delivery Truck
- Customer Orders
- Order Forms
- Medical Equipment
- USPS
- Inventory Control
- Warehouse Inventory
- Unload Trucks
- Sales Floor
- Customer Complaints
- Computer System
- Customer Accounts
- Groceries
- POS
- Customer Inquiries
- Delivery Route
- HIPAA
- Mac
Updated January 8, 2025
