A delivery coordinator oversees the logistics of the shipping operations in a company. They are the main point of contact for clients. They coordinate delivery times, answer any questions the customer may have, and provide customer support. They handle order processing and may need to do some hands-on work on the loading dock. They may also need to coordinate special shipping details.
To become a delivery coordinator, you will need several years of experience in logistics. A high school diploma or a GED is required. Most companies would like you to have logistics and shipping experiences, a forklift operators' license, and strong customer service abilities. You should also be a good communicator and prove your experience as a team player. A deliver coordinator who is intelligent and organized with strong communication skills can make anywhere from $25,000 per year to over $40,000 per year.
There is more than meets the eye when it comes to being a delivery coordinator. For example, did you know that they make an average of $16.17 an hour? That's $33,627 a year!
Between 2018 and 2028, the career is expected to grow 2% and produce 30,100 job opportunities across the U.S.
There are certain skills that many delivery coordinators have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed customer-service skills, hand–eye coordination and math skills.
When it comes to the most important skills required to be a delivery coordinator, we found that a lot of resumes listed 24.0% of delivery coordinators included customer orders, while 14.6% of resumes included delivery issues, and 13.2% of resumes included delivery process. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.
When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the delivery coordinator job title. But what industry to start with? Most delivery coordinators actually find jobs in the retail and hospitality industries.
If you're interested in becoming a delivery coordinator, one of the first things to consider is how much education you need. We've determined that 37.0% of delivery coordinators have a bachelor's degree. In terms of higher education levels, we found that 5.6% of delivery coordinators have master's degrees. Even though some delivery coordinators have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become a delivery coordinator. When we researched the most common majors for a delivery coordinator, we found that they most commonly earn bachelor's degree degrees or high school diploma degrees. Other degrees that we often see on delivery coordinator resumes include associate degree degrees or master's degree degrees.
You may find that experience in other jobs will help you become a delivery coordinator. In fact, many delivery coordinator jobs require experience in a role such as cashier. Meanwhile, many delivery coordinators also have previous career experience in roles such as sales associate or customer service representative.