What does a delivery driver/installer do?

Delivery driver/installer responsibilities
Here are examples of responsibilities from real delivery driver/installer resumes:
- Deliver and install home appliances such as refrigerators, ovens, dishwashers, washers and dryers.
- Install and test operation of appliances include refrigerators, washers, dryers, and make initial installation adjustments accordingly.
- Deliver products on time with efficiency and dependability utilizing strategic driving skills and map/ address orientation.
- Learned how to work electronic DIAD systems and collect signatures along with other necessary documents.
Delivery driver/installer skills and personality traits
We calculated that 25% of Delivery Driver/Installers are proficient in DOT, CDL, and Office Furniture. They’re also known for soft skills such as Customer-service skills, Hand-eye coordination, and Math skills.
We break down the percentage of Delivery Driver/Installers that have these skills listed on their resume here:
- DOT, 25%
Comply with all DOT and company safety standards and laws.
- CDL, 12%
Install of commercial restaurant appliances Removal and disposal of equipment Delivery Driver CDL licensed class C Shipping and Receiving
- Office Furniture, 7%
Transported and installed freestanding and modular business office furniture.
- Hand Trucks, 6%
Run and maintain equipment such as drills, straps, hand tools, forklift, and hand trucks/piano dollies.
- Customer Satisfaction, 5%
Worked in partnership with manager to ensure timely deliveries and customer satisfaction.
- Customer Locations, 5%
Delivered propane to various customer locations.
Common skills that a delivery driver/installer uses to do their job include "dot," "cdl," and "office furniture." You can find details on the most important delivery driver/installer responsibilities below.
Customer-service skills. The most essential soft skill for a delivery driver/installer to carry out their responsibilities is customer-service skills. This skill is important for the role because "when completing deliveries, drivers often interact with customers and should make a good impression to ensure repeat business." Additionally, a delivery driver/installer resume shows how their duties depend on customer-service skills: "loaded and unloaded kitchen appliances delivered and installed appliances in customers' homes. "
Hand-eye coordination. Another essential skill to perform delivery driver/installer duties is hand-eye coordination. Delivery driver/installers responsibilities require that "drivers need to observe their surroundings at all times while operating a vehicle." Delivery driver/installers also use hand-eye coordination in their role according to a real resume snippet: "inventory control and coordination of fresh produce deliveries. "
Math skills. This is an important skill for delivery driver/installers to perform their duties. For an example of how delivery driver/installer responsibilities depend on this skill, consider that "because delivery truck drivers and driver/sales workers sometimes take payment, they must be able to count cash and make change quickly and accurately." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of a delivery driver/installer: "handle cash and math in my head without a calculator. ".
Sales skills. For certain delivery driver/installer responsibilities to be completed, the job requires competence in "sales skills." The day-to-day duties of a delivery driver/installer rely on this skill, as "driver/sales workers are expected to persuade customers to purchase new or different products." For example, this snippet was taken directly from a resume about how this skill applies to what delivery driver/installers do: "unload and organize freight for replenishment on sales floor and stock room. "
Visual ability. A commonly-found skill in delivery driver/installer job descriptions, "visual ability" is essential to what delivery driver/installers do. Delivery driver/installer responsibilities rely on this skill because "to have a driver’s license, delivery truck drivers and driver/sales workers must be able to pass a state vision test." You can also see how delivery driver/installer duties rely on visual ability in this resume example: "loaded delivery truck according to load list and followed all safety procedures including performance of visual driver's checklist. "
The three companies that hire the most delivery driver/installers are:
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Delivery driver/installer vs. Driver
Drivers are responsible for safely transporting people, packages, or goods from one destination to another. They should be familiar with the different routes that may be taken to reach the desired goal. They should be expert navigators and may use navigation apps to help them along the way. They should also be familiar with the basic mechanics of the vehicle they are using and the proper maintenance and cleaning needed to ensure that the car is running well. Drivers are expected to have excellent customer relation skills, a strong sense of direction, and superb organizations.
While similarities exist, there are also some differences between delivery driver/installers and driver. For instance, delivery driver/installer responsibilities require skills such as "office furniture," "hand trucks," "customer satisfaction," and "install furniture." Whereas a driver is skilled in "math," "basic math," "safety rules," and "cleanliness." This is part of what separates the two careers.
Drivers earn the highest salaries when working in the manufacturing industry, with an average yearly salary of $39,688. On the other hand, delivery driver/installers are paid more in the education industry with an average salary of $43,371.On average, drivers reach similar levels of education than delivery driver/installers. Drivers are 1.5% more likely to earn a Master's Degree and 0.3% more likely to graduate with a Doctoral Degree.Delivery driver/installer vs. Warehouse/driver
A warehouse driver is responsible for transporting packages and other merchandise from the warehouse to different locations. Warehouse drivers strictly follow route sheets to avoid delays in the delivery. They check all the loaded items to ensure that the orders are correct, return defective items, and update the inventory sheet. A warehouse driver must operate the delivery vehicle, perform engine repairs, and follow safety practices and procedures. A warehouse driver also responds to the customers' inquiries and concerns and escalates complaints of incorrect merchandise and defective items to management.
While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that delivery driver/installer responsibilities requires skills like "dot," "office furniture," "customer satisfaction," and "install furniture." But a warehouse/driver might use other skills in their typical duties, such as, "math," "basic math," "cleanliness," and "pallets."
Warehouse/drivers earn a lower average salary than delivery driver/installers. But warehouse/drivers earn the highest pay in the manufacturing industry, with an average salary of $34,924. Additionally, delivery driver/installers earn the highest salaries in the education with average pay of $43,371 annually.warehouse/drivers earn similar levels of education than delivery driver/installers in general. They're 0.6% more likely to graduate with a Master's Degree and 0.3% more likely to earn a Doctoral Degree.Delivery driver/installer vs. Route driver
A Route Driver is responsible for delivering and transporting supplies or goods within an allotted time. The tasks will vary upon the organization or industry that a Route Driver works for, however, most of the time, the duties will revolve around picking up and dropping off packages at particular destinations ranging from homes to establishments, and communicating with customers. Furthermore, Route Drivers must keep their vehicles in clean and sound condition, report to supervisors should there be any issue, and adhere to the company policies and regulations at all times.
Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from delivery driver/installer resumes include skills like "office furniture," "install furniture," "store equipment," and "depot," whereas a route driver is more likely to list skills in "pickup," "cleanliness," "necessary paperwork," and "tractor trailer. "
Route drivers earn the highest salary when working in the manufacturing industry, where they receive an average salary of $47,349. Comparatively, delivery driver/installers have the highest earning potential in the education industry, with an average salary of $43,371.route drivers typically earn similar educational levels compared to delivery driver/installers. Specifically, they're 0.9% more likely to graduate with a Master's Degree, and 0.1% more likely to earn a Doctoral Degree.Delivery driver/installer vs. Driver assistant
A driver assistant is responsible for helping the lead driver transport people, goods, and services from one place to various destinations as required with utmost safety and security. Driver assistants respond to the customers' delivery inquiries and concerns, update delivery receipts, inspect the quality of the merchandise before loading and unloading, report replacements to the distribution centers, and assist with the road navigation to prevent delivery delays. A driver assistant must have excellent organizational and time-management skills, ensuring smooth delivery operations professionally and efficiently.
Even though a few skill sets overlap between delivery driver/installers and driver assistants, there are some differences that are important to note. For one, a delivery driver/installer might have more use for skills like "dot," "office furniture," "customer satisfaction," and "install furniture." Meanwhile, some responsibilities of driver assistants require skills like "safety procedures," "cpr," "package delivery," and "load trucks. "
In general, driver assistants earn the most working in the automotive industry, with an average salary of $50,189. The highest-paying industry for a delivery driver/installer is the education industry.In general, driver assistants hold similar degree levels compared to delivery driver/installers. Driver assistants are 1.3% more likely to earn their Master's Degree and 0.2% more likely to graduate with a Doctoral Degree.Types of delivery driver/installer
Updated January 8, 2025











