Working as a Delivery Driver

What Does a Delivery Driver Do

Delivery truck drivers and driver/sales workers pick up, transport, and drop off packages and small shipments within a local region or urban area. They drive trucks with a 26,000-pound gross vehicle weight (GVW) capacity or less. Most of the time, they transport merchandise from a distribution center to businesses and households.

Duties

Delivery truck drivers and driver/sales workers typically do the following:

  • Load and unload their cargo
  • Communicate with costumers to determine pickup and delivery needs
  • Report any incidents they encounter on the road to a dispatcher
  • Follow all applicable traffic laws
  • Report serious mechanical problems to the appropriate personnel
  • Keep their truck and associated equipment clean and in good working order
  • Accept payments for the shipment
  • Handle paperwork, such as receipts or delivery confirmation notices

Most drivers generally receive instructions to go to a delivery location at a particular time, and it is up to them to determine the best route. Other drivers have a regular daily or weekly delivery schedule. All drivers must have a thorough understanding of an area’s street grid and know which roads allow trucks and which do not.

Light truck drivers, often called pickup and delivery or P&D drivers, are the most common type of delivery driver. They drive small trucks or vans from distribution centers to delivery locations. Drivers make deliveries based on a set schedule. Some drivers stop at the distribution center once only, in the morning, and make many stops throughout the day. Others make multiple trips between the distribution center and delivery locations. Some drivers make deliveries from a retail location to customers.

Driver/sales workers are delivery drivers who have additional sales responsibilities. They recommend new products to businesses and solicit new customers. These drivers may have a regular delivery route and be responsible for adding new clients located along their route. For example, they may make regular deliveries to a hardware store and encourage the store’s manager to offer a new type of product. Driver/sales workers also deliver goods, such as take-out food to consumers, and accept payment for those goods.

How To Become a Delivery Driver

Delivery truck drivers and driver/sales workers typically enter their occupations with a high school diploma or equivalent. However, some opportunities exist for those without a high school diploma. Workers undergo 1 month or less of on-the-job training. They must have a driver’s license from the state in which they work and possess a clean driving record.

Education

Delivery truck drivers and driver/sales workers typically enter their occupations with a high school diploma or equivalent.

Training

Companies train new delivery truck drivers and driver/sales workers on the job. This may include driving training from a driver-mentor who rides along with a new employee to ensure that a new driver is able to operate a truck safely on crowded streets.

New drivers also have training to learn company policies about package dropoffs and returns, taking payment, and what to do with damaged goods.

Driver/sales workers must learn detailed information about the products they offer. Their company also may teach them proper sales techniques, such as how to approach potential new customers.

Licenses, Certifications, and Registrations

All delivery drivers need a driver’s license.

Other Experience

Some delivery drivers begin as package loaders at warehouse facilities, especially if the driver works for a large company. For more information on package loaders, see the profile on hand laborers and material movers.

Important Qualities

Customer-service skills. When completing deliveries, drivers often interact with customers and should make a good impression to ensure repeat business.

Hand-eye coordination. When driving, delivery drivers need to observe their surroundings while simultaneously operating a complex machine.

Math skills. Because delivery truck drivers and driver/sales workers sometimes take payment, they must be able to count cash and make change quickly and accurately.

Patience. When driving through heavy traffic congestion, delivery drivers must remain calm and composed.

Sales skills. Driver/sales workers are expected to persuade customers to purchase new or different products from them.

Visual ability. To have a driver’s license, delivery truck drivers and driver/sales workers must be able to pass a state vision test.

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Average Salary$31,384
Job Growth Rate2%

Delivery Driver Jobs

Delivery Driver Career Paths

Top Careers Before Delivery Driver
Cashier16.7 %
Driver11.4 %
Show More
Top Careers After Delivery Driver
Driver18.4 %
Cashier10.2 %
Show More

What is the right job for my career path?

Tell us your goals and we'll match you with the rights job to get there.

Average Salary for a Delivery Driver

Delivery Drivers in America make an average salary of $31,384 per year or $15 per hour. The top 10 percent makes over $44,000 per year, while the bottom 10 percent under $21,000 per year.
Average Salary
$31,384

Best Paying Cities

City
Average Salary

Recently Added Salaries

Job TitleCompanyCompanyStart DateSalary
Postmates
Postmates Delivery Driver (Make Your OWN Schedule)
Postmates Delivery Driver (Make Your OWN Schedule)
Postmates
Postmates
07/31/2020
07/31/2020
$45,91407/31/2020
$45,914
Delivery Driver-No Experience Needed
Delivery Driver-No Experience Needed
Doordash
Doordash
07/31/2020
07/31/2020
$37,56607/31/2020
$37,566
Delivery Driver CDL A Local
Delivery Driver CDL A Local
Keurig Dr Pepper
Keurig Dr Pepper
07/31/2020
07/31/2020
$42,26207/31/2020
$42,262
Doordash
Doordash Delivery Driver-No Experience Needed
Doordash Delivery Driver-No Experience Needed
Doordash
Doordash
07/31/2020
07/31/2020
$37,56607/31/2020
$37,566
Doordash
Delivery Driver-No Experience Needed
Delivery Driver-No Experience Needed
Doordash
Doordash
07/31/2020
07/31/2020
$41,74007/31/2020
$41,740
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Delivery Driver Demographics

Gender

Male

80.0 %

Female

17.0 %

Unknown

3.1 %
Ethnicity

White

63.7 %

Hispanic or Latino

15.7 %

Black or African American

11.4 %
Show More
Foreign Languages Spoken

Spanish

70.8 %

French

6.7 %

German

3.8 %
Show More

Delivery Driver Education

Schools

Universal Technical Institute

8.5 %

Houston Community College

6.3 %

Arizona State University

6.3 %

Full Sail University

6.0 %
Show More
Majors

Business

21.1 %

Criminal Justice

10.5 %

General Studies

9.4 %

Automotive Technology

5.8 %
Show More
Degrees

High School Diploma

48.4 %

Bachelors

18.7 %

Associate

15.6 %

Diploma

8.1 %
Show More

Entry Level Jobs For Becoming A Delivery Driver

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Full Time
Part Time
Internship
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Top Skills For a Delivery Driver

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 12.2% of delivery drivers listed delivery area on their resume, but soft skills such as math skills and visual ability are important as well.

Best States For a Delivery Driver

Some places are better than others when it comes to starting a career as a delivery driver. The best states for people in this position are Alaska, Rhode Island, Vermont, and West Virginia. Delivery drivers make the most in Alaska with an average salary of $43,902. Whereas in Rhode Island and Vermont, they would average $39,199 and $39,128, respectively. While delivery drivers would only make an average of $39,091 in West Virginia, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. West Virginia

Total Delivery Driver Jobs:
2,333
Highest 10% Earn:
$61,000
Location Quotient:
2.58
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. Delaware

Total Delivery Driver Jobs:
762
Highest 10% Earn:
$59,000
Location Quotient:
1.1
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. Vermont

Total Delivery Driver Jobs:
500
Highest 10% Earn:
$58,000
Location Quotient:
0.99
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
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Delivery Driver Resumes

Designing and figuring out what to include on your resume can be tough, not to mention time-consuming. That's why we put together a guide that is designed to help you craft the perfect resume for becoming a delivery driver. If you're needing extra inspiration, take a look through our selection of templates that are specific to your job.

At Zippia, we went through countless delivery driver resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Learn How To Write a Delivery Driver Resume

At Zippia, we went through countless delivery driver resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

View Detailed Information

How Do Delivery Driver Rate Their Jobs?

Zippia Official Logo

3.0

Uber Eats DriverMarch 2019

3.0

Zippia Official LogoUber Eats DriverMarch 2019

What do you like the most about working as Delivery Driver?

I enjoy working with people and working at a steady pace. Show More

What do you NOT like?

I don't like using my car I don't make enough money for the wear and tear on my car so I want to work for a company that has there cars. Show More

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Top Delivery Driver Employers

1. Pizza Hut
4.3
Avg. Salary: 
$26,688
Delivery Drivers Hired: 
16,167+
2. Domino's Pizza
4.4
Avg. Salary: 
$30,491
Delivery Drivers Hired: 
16,018+
3. Papa John's International
4.1
Avg. Salary: 
$30,475
Delivery Drivers Hired: 
9,154+
4. FedEx
4.4
Avg. Salary: 
$34,049
Delivery Drivers Hired: 
3,772+
5. PJ United
3.6
Avg. Salary: 
$30,486
Delivery Drivers Hired: 
3,380+
6. Lowe's
4.6
Avg. Salary: 
$36,137
Delivery Drivers Hired: 
3,082+

Delivery Driver Videos

Recently Added Delivery Driver Jobs

Updated October 2, 2020