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Delivery driver vs delivery specialist

The differences between delivery drivers and delivery specialists can be seen in a few details. Each job has different responsibilities and duties. Additionally, a delivery specialist has an average salary of $88,972, which is higher than the $38,785 average annual salary of a delivery driver.

The top three skills for a delivery driver include math, basic math and CDL. The most important skills for a delivery specialist are CDL, exceptional client, and customer service.

Delivery driver vs delivery specialist overview

Delivery DriverDelivery Specialist
Yearly salary$38,785$88,972
Hourly rate$18.65$42.77
Growth rate11%11%
Number of jobs1,002,317309,758
Job satisfaction3-
Most common degreeHigh School Diploma, 45%Bachelor's Degree, 42%
Average age4848
Years of experience--

What does a delivery driver do?

A delivery driver's general responsibility is to ensure that the packages are being delivered to the destination safely and timely. Delivery drivers must be able to communicate well with the delivery team for the most convenient routes and assigned schedule. A delivery driver also has to check with the customer should there be any concerns regarding the items delivered to guarantee satisfaction and accurate service. Delivery drivers should also have basic knowledge of engines in case of any system malfunctions on the road.

What does a delivery specialist do?

A delivery specialist is responsible for handling customers' inquiries and concerns regarding an organization's goods and services before proceeding with delivery plans. Delivery specialists demonstrate the products' features and other necessary information before the customers purchase the products. They also coordinate with distribution and warehouse centers to ensure the adequacy of stock to avoid delays and follow shipment details. A delivery specialist should be highly communicative and organizational, especially on updating customers' information on the database and accurate processing of payments.

Delivery driver vs delivery specialist salary

Delivery drivers and delivery specialists have different pay scales, as shown below.

Delivery DriverDelivery Specialist
Average salary$38,785$88,972
Salary rangeBetween $26,000 And $56,000Between $61,000 And $128,000
Highest paying CityBoston, MASan Francisco, CA
Highest paying stateAlaskaCalifornia
Best paying companyTrifecta TechnologiesMcKinsey & Company Inc
Best paying industryManufacturing-

Differences between delivery driver and delivery specialist education

There are a few differences between a delivery driver and a delivery specialist in terms of educational background:

Delivery DriverDelivery Specialist
Most common degreeHigh School Diploma, 45%Bachelor's Degree, 42%
Most common majorBusinessBusiness
Most common college--

Delivery driver vs delivery specialist demographics

Here are the differences between delivery drivers' and delivery specialists' demographics:

Delivery DriverDelivery Specialist
Average age4848
Gender ratioMale, 83.3% Female, 16.7%Male, 67.6% Female, 32.4%
Race ratioBlack or African American, 12.1% Unknown, 4.6% Hispanic or Latino, 19.0% Asian, 3.5% White, 60.0% American Indian and Alaska Native, 0.8%Black or African American, 12.1% Unknown, 4.6% Hispanic or Latino, 19.9% Asian, 3.6% White, 59.0% American Indian and Alaska Native, 0.8%
LGBT Percentage4%4%

Differences between delivery driver and delivery specialist duties and responsibilities

Delivery driver example responsibilities.

  • Foster strong customer bonds with all clients on route by providing the best possible customer service.
  • Perform daily pre and post trip inspections on the delivery vehicle in accordance to safety and compliance standards.
  • Provide AAA roadside assistance to customers, including jump starts, lock-outs, tire changes, gasoline service.
  • Deliver groceries to clients while executing exceptional customer service.
  • Work in high pace environment often multitasking and establishing customer orders
  • Deliver drugs and assemble medical equipment upon delivery to pharmacy patients daily.
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Delivery specialist example responsibilities.

  • Manage servers and logs for reporting using SQL application environment.
  • Maintain CDL to drive delivery truck.
  • Maintain cleanliness and organization of order storage area.
  • Keep warehouse items neatly organize to facilitate ordering of new inventory.
  • Perform custodial duties inside/outside to ensure overall shop cleanliness and tidiness throughout work day.
  • Warehouse operations including coordinate customer pickup retrieval, shipment packaging, and warehouse stocking.
  • Show more

Delivery driver vs delivery specialist skills

Common delivery driver skills
  • Math, 12%
  • Basic Math, 11%
  • CDL, 10%
  • Customer Satisfaction, 6%
  • Customer Service, 5%
  • Excellent Interpersonal, 5%
Common delivery specialist skills
  • CDL, 17%
  • Exceptional Client, 11%
  • Customer Service, 10%
  • Cleanliness, 8%
  • Product Knowledge, 5%
  • Work Ethic, 5%

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