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Delivery driver skills for your resume and career

Updated January 8, 2025
5 min read
Delivery driver example skills

One of the most important hard skills a delivery driver can possess is the ability to drive safely in many different weather conditions. Whether it's raining, snowing, or any other kind of acclimate weather condition, packages still need to be delivered. A great delivery driver resume demonstrates great driving instincts.


When it comes to soft skills, delivery drivers should have strong customer service skills above all else. Delivery drivers need to coordinate with many different individuals, so communication skills are also crucial.

Below we've compiled a list of the most critical delivery driver skills. We ranked the top skills for delivery drivers based on the percentage of resumes they appeared on. For example, 12.0% of delivery driver resumes contained math as a skill. Continue reading to find out what skills a delivery driver needs to be successful in the workplace.

15 delivery driver skills for your resume and career

1. Math

Here's how delivery drivers use math:
  • Understand basic math, computing, and GPS.
  • Used basic math skills while cash handling.

2. Basic Math

Here's how delivery drivers use basic math:
  • Perform basic mathematical calculations and read maps.
  • Utilized basic mathematics to calculate change due at time of delivery.

3. CDL

Here's how delivery drivers use cdl:
  • Delivered product to accounts while operating CDL equipment in urban environments.
  • Assist CDL Drivers by moving the vehicle or interacting with customers as needed to increase the efficiency of the delivery/pick up.

4. Customer Satisfaction

Here's how delivery drivers use customer satisfaction:
  • Monitor and immediately report problems with assigned equipment operations, product quality, and customer satisfaction to transportation supervisor and/or dispatcher.
  • Provided highest customer satisfaction through swift and efficient delivery of meals and by maintaining a sanitary and pleasant in-shop environment.

5. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how delivery drivers use customer service:
  • Processed all general customer service requests, interacted efficiently with business customers providing information regarding goods and deliveries.
  • Deliver quality products to customers while also delivering excellent customer service, maintain safety while on road

6. Excellent Interpersonal

Here's how delivery drivers use excellent interpersonal:
  • Exercised excellent interpersonal communication with customers.
  • Command excellent interpersonal and communication skills, quickly establishing a strong working rapport with customers, co-workers, and senior management.

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7. Cleanliness

Here's how delivery drivers use cleanliness:
  • Consolidated and delivered orders, maintained store cleanliness and presented excellent customer service.
  • Displayed excellent cleanliness regulations when keeping kitchen clean and organized.

8. Delivery Vehicle

A delivery vehicle is a means of transport used to deliver all kinds of products. Semi-trailers on land are equipped with a variety of trailers, including box trailers, flatbeds, and other modified trailers, whereas railroad trains have similar specialized cars. Merchant ships on the sea come in a variety of shapes and sizes. Cargo is delivered by freight planes.

Here's how delivery drivers use delivery vehicle:
  • Required to maintain excellent driving record and maintenance of delivery vehicle as required by Alabama Department of Transportation.
  • Loaded and unloaded delivery vehicle, Delivered package to customer while also providing great customer service.

9. Cash Handling

Here's how delivery drivers use cash handling:
  • Position responsibilities included: food preparation and delivery, merchandise stocking, maintenance and organization of work environment, cash handling
  • Delivered food orders timely; provided excellent customer service, performed cash handling duties

10. Customer Orders

Here's how delivery drivers use customer orders:
  • Supervised stock deliveries including operation * Safely and respectfully delivered customer orders * Handled cash payments along with credit and debit cards
  • Delivered customer orders to homes/businesses within established time frames, with accuracy and excellent customer service.

11. Tractor Trailer

Here's how delivery drivers use tractor trailer:
  • Maneuver tractor trailer into tight areas, developing relationships with customers and delivering product
  • Obtained forklift certification and experience loading and unloading cargo from tractor trailers.

12. Traffic Laws

Traffic laws are laws that contain a wide range of legal regulations that govern traffic and regulate vehicles. Laws are passed to keep the roads safe and regulate the flow of traffic in good time. Traffic laws include, but are not limited to, speed limit laws, impaired driving laws, insurance laws, and parking laws.

Here's how delivery drivers use traffic laws:
  • Obey traffic laws and follow established traffic and transportation procedures while delivery food to restaurants throughout the metropolitan Atlanta area.
  • Report all concerns of vehicle safety and proper operation Obeyed traffic laws and followed established traffic and transportation procedures.

13. Dependability

Here's how delivery drivers use dependability:
  • Provide excellent customer service, ensuring proper money exchange, reliability, and dependability.
  • Perform all duties with reliability and dependability by maintaining a strong attendance record.

14. Multitasking

Here's how delivery drivers use multitasking:
  • Broadened understanding of multitasking in a fast paced work environment.
  • Worked in high pace environment often multitasking and establishing customer orders

15. Dollies

Here's how delivery drivers use dollies:
  • Offload customer products using various equipment such as dollies and pallet jacks.also use DOT regulated travel logs to verify travel times.
  • Operate Electric Pallet Jack, trailer lift gates, Hand dollies, load locks, and keeping a clean work environment.
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List of delivery driver skills to add to your resume

Delivery driver skills

The most important skills for a delivery driver resume and required skills for a delivery driver to have include:

  • Math
  • Basic Math
  • CDL
  • Customer Satisfaction
  • Customer Service
  • Excellent Interpersonal
  • Cleanliness
  • Delivery Vehicle
  • Cash Handling
  • Customer Orders
  • Tractor Trailer
  • Traffic Laws
  • Dependability
  • Multitasking
  • Dollies
  • Brand Awareness
  • Customer Locations
  • Safety Standards
  • Exceptional Guest
  • Hand Trucks
  • Work Ethic
  • Dexterity
  • Flyers
  • Pallet Jack
  • Cash Management
  • Hazmat
  • Delivery Orders
  • Pickup
  • Groceries
  • POS
  • Quality Customer Service
  • GPS
  • Food Orders
  • Straight Truck
  • On-Time Deliveries
  • Delivery Truck
  • Necessary Paperwork
  • Customers Homes
  • Delivery Schedules
  • Medical Equipment
  • Customer Complaints
  • Food Products
  • Walkers
  • Grocery Store
  • Phone Orders
  • Mechanical Problems
  • Excellent Guest
  • Scooters
  • Materials Handling

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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