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Delivery driver/manager skills for your resume and career
15 delivery driver/manager skills for your resume and career
1. Safety Standards
- Comply with company safety standards, Department of Transportation regulations, Alcoholic Beverage Control regulations, and warehouse delivery policies/procedures.
- Established all duties above expected expectations; enforced safety standards resulting in an accident-free environment during deployment.
2. Customer Complaints
- Addressed customer complaints to improve customer satisfaction
- Deliver packages to various customers, handle customer complaints and disputed deliveries, train employees, hire and fire employees, etc
3. Customer Orders
- Ensured that customer orders were filled accurately prior to delivery.
- Prepare customer orders based on menu and customer specifications.
4. Customer Satisfaction
- Manage day-to-day operations at a sandwich restaurant and ensure customer satisfaction.
- Maintain customer satisfaction through conflict resolution and assistance
5. POS
POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.
- Enter customer s orders into a POS system accurately.
- Maintain cash management using POS and shift reports.
6. Food Orders
- Make pizza, deliver pizza, cleaning, cash handling, route management, inventory, food orders, training.
- Maintain store operations, sales, food orders, training of new team members
7. Bank Deposits
Any money that a customer chooses to leave with their bank account is a deposit. Deposits can vary in amounts and different banks have limits on the deposits their customers can have as a minimum. Banks charge customers for deposits especially when a teller is used by the customer to deposit money into their account.
- Managed staff, set up store for beginning & end of day, handled food truck orders & bank deposits.
- Handle and count bank deposits as well as deliver them to the bank.
8. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Received recognition for quickly and respectively resolving customer service issues, consequently retaining a good customer base.
- Prepared and inspected the furniture for delivery, deliver furniture to customers providing excellent customer service skills
9. CDL
- Skilled in CDL Class B truck docking, loading, and unloading.
- Delivered product to accounts while operating CDL equipment in urban environments.
10. Delivery Vehicle
A delivery vehicle is a means of transport used to deliver all kinds of products. Semi-trailers on land are equipped with a variety of trailers, including box trailers, flatbeds, and other modified trailers, whereas railroad trains have similar specialized cars. Merchant ships on the sea come in a variety of shapes and sizes. Cargo is delivered by freight planes.
- Scheduled, repaired and ensured preventive care for a fleet of four delivery vehicles and 10 pieces of power equipment.
- Worked closely with the warehouse manager to ensure delivery vehicles were properly maintained and the drivers were properly trained.
11. Computer System
- Managed both night and day shifts, input delivery receipts and other documents into the computer system.
- Operated computer system to process cash and credit card transactions.
12. Prep Food
Prep food is a process of getting food -- a whole meal or dishes ready and packaging them ahead of schedule to save time and that they are easily accessible for snacks, meals for a particular purpose, or other activities and to help reach nutritional goals.
- Assist in inside store duties: prep food, make pizzas and subs, and serve customers in the restaurant.
- Clean store prep food, made pizzas, boxes, take/placed orders.
13. Inventory Control
- Performed warehouse maintenance and inventory control from weekly inspections and data analysis.
- Performed inventory control following standard DOT regulations.
14. Delivery Truck
- Position required operation of a delivery truck in length of 14 ft.
- Loaded and unloaded product from delivery truck.
15. Customer Relations
- Assisted in answering phones and customer relations when others were busy.
- Trained drivers on the road with customer relations and safety techniques.
What skills help Delivery Driver/Managers find jobs?
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List of delivery driver/manager skills to add to your resume
The most important skills for a delivery driver/manager resume and required skills for a delivery driver/manager to have include:
- Safety Standards
- Customer Complaints
- Customer Orders
- Customer Satisfaction
- POS
- Food Orders
- Bank Deposits
- Customer Service
- CDL
- Delivery Vehicle
- Computer System
- Prep Food
- Inventory Control
- Delivery Truck
- Customer Relations
- Customer Issues
- Delivery Orders
- Phone Orders
- Food Quality
- Daily Sales
- Customer Accounts
- Store Operations
- Quality Products
- Cash Drawers
- Leadership
- Customer Homes
- Unload Trucks
- Clean Store
- Delivery Route
- Cash Registers
Updated January 8, 2025
