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PERSONALIZED JOBS

Become A Delivery Driver/Warehouse

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Working As A Delivery Driver/Warehouse

  • Operating Vehicles, Mechanized Devices, or Equipment
  • Getting Information
  • Handling and Moving Objects
  • Communicating with Supervisors, Peers, or Subordinates
  • Identifying Objects, Actions, and Events
  • Stressful

  • $29,850

    Average Salary

What Does A Delivery Driver/Warehouse Do

Delivery truck drivers and driver/sales workers pick up, transport, and drop off packages and small shipments within a local region or urban area. They drive trucks with a 26,000-pound gross vehicle weight (GVW) capacity or less. Most of the time, they transport merchandise from a distribution center to businesses and households.

Duties

Delivery truck drivers and driver/sales workers typically do the following:

  • Load and unload their cargo
  • Communicate with costumers to determine pickup and delivery needs
  • Report any incidents they encounter on the road to a dispatcher
  • Follow all applicable traffic laws
  • Report serious mechanical problems to the appropriate personnel
  • Keep their truck and associated equipment clean and in good working order
  • Accept payments for the shipment
  • Handle paperwork, such as receipts or delivery confirmation notices

Most drivers generally receive instructions to go to a delivery location at a particular time, and it is up to them to determine the best route. Other drivers have a regular daily or weekly delivery schedule. All drivers must have a thorough understanding of an area’s street grid and know which roads allow trucks and which do not.

Light truck drivers, often called pickup and delivery or P&D drivers, are the most common type of delivery driver. They drive small trucks or vans from distribution centers to delivery locations. Drivers make deliveries based on a set schedule. Some drivers stop at the distribution center once only, in the morning, and make many stops throughout the day. Others make multiple trips between the distribution center and delivery locations. Some drivers make deliveries from a retail location to customers.

Driver/sales workers are delivery drivers who have additional sales responsibilities. They recommend new products to businesses and solicit new customers. These drivers may have a regular delivery route and be responsible for adding new clients located along their route. For example, they may make regular deliveries to a hardware store and encourage the store’s manager to offer a new type of product. Driver/sales workers also deliver goods, such as take-out food to consumers, and accept payment for those goods.

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How To Become A Delivery Driver/Warehouse

Delivery truck drivers and driver/sales workers typically enter their occupations with a high school diploma or equivalent. However, some opportunities exist for those without a high school diploma. Workers undergo 1 month or less of on-the-job training. They must have a driver’s license from the state in which they work and possess a clean driving record.

Education

Delivery truck drivers and driver/sales workers typically enter their occupations with a high school diploma or equivalent.

Training

Companies train new delivery truck drivers and driver/sales workers on the job. This may include driving training from a driver-mentor who rides along with a new employee to ensure that a new driver is able to operate a truck safely on crowded streets.

New drivers also have training to learn company policies about package dropoffs and returns, taking payment, and what to do with damaged goods.

Driver/sales workers must learn detailed information about the products they offer. Their company also may teach them proper sales techniques, such as how to approach potential new customers.

Licenses, Certifications, and Registrations

All delivery drivers need a driver’s license.

Other Experience

Some delivery drivers begin as package loaders at warehouse facilities, especially if the driver works for a large company. For more information on package loaders, see the profile on hand laborers and material movers.

Important Qualities

Customer-service skills. When completing deliveries, drivers often interact with customers and should make a good impression to ensure repeat business.

Hand-eye coordination. When driving, delivery drivers need to observe their surroundings while simultaneously operating a complex machine.

Math skills. Because delivery truck drivers and driver/sales workers sometimes take payment, they must be able to count cash and make change quickly and accurately.

Patience. When driving through heavy traffic congestion, delivery drivers must remain calm and composed.

Sales skills. Driver/sales workers are expected to persuade customers to purchase new or different products from them.

Visual ability. To have a driver’s license, delivery truck drivers and driver/sales workers must be able to pass a state vision test.

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Delivery Driver/Warehouse jobs

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Average Length of Employment
Driver Sales 3.3 years
Route Driver 3.1 years
Lead Driver 3.0 years
Warehouse/Driver 2.8 years
Driver 2.6 years
Delivery/Warehouse 2.3 years
Stock Driver 2.2 years
Driver/Installer 2.2 years
Delivery Driver 2.1 years
Delivery Associate 2.1 years
Delivery Person 2.0 years
Deliver Driver 2.0 years
Warehouse Worker 1.8 years
Driver Assistant 1.4 years
Top Employers Before
Driver 8.1%
Cashier 5.2%
Manager 2.7%
Cook 2.5%
Technician 2.4%
Top Employers After
Driver 9.9%
Technician 3.1%
Manager 2.7%
Cashier 2.5%
Installer 2.0%

Delivery Driver/Warehouse Demographics

Gender

Male

91.1%

Female

7.9%

Unknown

1.0%
Ethnicity

White

78.8%

Hispanic or Latino

13.4%

Asian

5.9%

Unknown

1.4%

Black or African American

0.5%
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Languages Spoken

Spanish

65.8%

French

6.3%

German

3.8%

Carrier

2.5%

Dakota

2.5%

Turkish

1.3%

Portuguese

1.3%

Urdu

1.3%

Croatian

1.3%

Chinese

1.3%

Greek

1.3%

Bosnian

1.3%

Italian

1.3%

Serbian

1.3%

Japanese

1.3%

Occidental

1.3%

Russian

1.3%

Hindi

1.3%

Polish

1.3%

Mandarin

1.3%
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Delivery Driver/Warehouse Education

Schools

University of Phoenix

11.0%

Fresno City College

7.1%

University of Tennessee - Knoxville

5.5%

Kirkwood Community College

5.5%

Delgado Community College

5.5%

Portland Community College

5.5%

Universal Technical Institute

4.7%

Tulsa Community College

4.7%

College of Lake County

4.7%

Utah Valley University

4.7%

Community College of the Air Force

4.7%

Albany Technical College

4.7%

Owens Community College

3.9%

Boise State University

3.9%

Modesto Junior College

3.9%

Tarrant County College District

3.9%

Johnson County Community College

3.9%

Oregon State University

3.9%

Liberty University

3.9%

Onondaga Community College

3.9%
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Majors

Business

24.3%

Criminal Justice

11.3%

General Studies

9.9%

Automotive Technology

6.5%

Precision Metal Working

4.6%

Computer Science

3.7%

Electrical Engineering

3.5%

Communication

3.5%

Electrical Engineering Technology

3.1%

Kinesiology

3.1%

Liberal Arts

3.1%

Psychology

3.1%

Education

2.9%

Graphic Design

2.9%

General Education, Specific Areas

2.9%

Accounting

2.8%

Heating And Air Conditioning

2.7%

Computer Information Systems

2.0%

Fine Arts

1.9%

Management

1.9%
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Degrees

Other

54.5%

Associate

16.1%

Bachelors

15.9%

Certificate

7.8%

Diploma

3.1%

Masters

1.6%

License

0.8%

Doctorate

0.2%
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Top Skills for A Delivery Driver/Warehouse

ProductsFurnitureCustomerServiceSkillsAutoPartsStockMerchandiseCompanyVehicleLoadTrucksDeliveryTruckElectricPalletJackJobSitesCustomerOrdersDeliveryRoutesDeliveryVehicleCDLDeliveryInstructionsInventoryControlCustomersHomesInventoryLoadsStraightTruckResponsibilitiesi

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Top Delivery Driver/Warehouse Skills

  1. Products
  2. Furniture
  3. Customer Service Skills
You can check out examples of real life uses of top skills on resumes here:
  • Delivered 50-150 pieces of gourmet food products to 15-25 clients daily.
  • Find out what is broke on the furniture and repair it in timely manner.
  • Utilized excellent customer service skills.
  • Summer job stocking auto parts and delivering parts on route to multiple auto shops and freelance clients.
  • Stock merchandise in an orderly and accessible manner in warehouse and throughout the store.

Top Delivery Driver/Warehouse Employers

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Delivery Driver/Warehouse Videos

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