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  • Sr. Delivery Practice Manager, WWPS ProServe US Federal

    Amazon 4.7company rating

    Delivery manager job in Jersey City, NJ

    The Amazon Web Services Professional Services (ProServe) team is seeking an experienced Delivery Practice Manager (DPM) to join our ProServe Shared Delivery Team (SDT) at Amazon Web Services (AWS). In this role, you'll manage a team of ProServe Delivery Consultants while supporting AWS enterprise customers through transformative projects. You'll leverage your IT and/or Management Consulting background to serve as a strategic advisor to customers, partners, and internal AWS teams. As a DPM you will be responsible for building and managing a team of Delivery Consultants and or Engagement Managers working with customers and partners to architect and implement innovative solutions. You'll routinely engage with Director, C-level executives, and governing boards, whilst being responsible for opportunity capture and driving engagement delivery. You'll work closely with partner teams; drive business development initiatives through thought leadership; provide portfolio guidance and oversight; and meet and exceed customer satisfaction targets. As a DPM you are primarily focused directly or through their teams, on understanding and defining business outcomes for customers by building trust, identifying applicable AWS Professional Services offerings, and creating proposals and SOW's. Your experience gained leading teams within the technology sector, will equip you with the ability to optimize team performance through implementing tailored people development plans, ensuring your teams are aligned to customer needs, and have the skills and capacity to address customer outcomes. Possessing the ability to translate technical concepts into business value for customers and then talk in technical depth with teams, you will cultivate strong customer, Amazon Global Sales (AGS), and ProServe team relationships which enables exceptional business performance. DPMs success is primarily measured by consistently delivering customer engagements by supporting sales through scoping technical requirements for an engagement, delivering engagements on time, within budget, and exceeding customer expectations. They will hold the Practice total utilization goal and be responsible for optimizing team performance. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. This position requires that the candidate selected must currently possess and maintain an active TS/SCI Security Clearance with Polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work. Key job responsibilities As an experienced Professional Services Delivery Manager, you will be responsible for: - Building and managing a high-performing team of Delivery Consultants - Collaborating with Delivery Consultants, Engagement Managers, Account Executives, and Cloud Architects to deploy solutions and provide input on new features - Developing and overseeing the implementation of innovative, forward-looking IT strategies for customers - Managing practice P&L, ensuring on-time and within-budget delivery of customer engagements - Driving business development initiatives and exceed customer satisfaction targets About the team Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture - Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth - We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Basic Qualifications - 10+ years in IT and/or Management Consulting, with at least 7 years in a people leadership role. - Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience - Experience managing subcontracts and subcontract resources. - Experience with applications and architectures of national security programs, hands-on delivery or leading teams in the implementation of distributed applications, and direct people management experience - Current, active US Government Security Clearance of TS/SCI with Polygraph Preferred Qualifications - Advanced technology degree or AWS Professional level certifications (e.g., Solutions Architect Professional, DevOps Engineer Professional) preferred - Strong project management and resource management capabilities - Financial acumen with P&L management experience - Ability to navigate complex stakeholder relationships and drive change - Sales and negotiation skills for opportunity capture and proposal development - Excellent communication, presentation, and negotiation skills with the ability to build and maintain C-level client relationships - Experience building and managing a high-performing team of Delivery Consultants; collaborating with Delivery Consultants, Engagement Managers, Account Executives, and Cloud Architects to deploy solutions and provide input on new features; developing and overseeing the implementation of innovative, forward-looking IT strategies for customers. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $180,900/year in our lowest geographic market up to $312,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************* . This position will remain posted until filled. Applicants should apply via our internal or external career site.
    $180.9k-312.8k yearly 6d ago
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  • Director, Obstetrics and Gynecology - Labor and Delivery

    Physician Affiliate Group of New York 3.8company rating

    Delivery manager job in New York, NY

    Job Description Physician Affiliate Group of New York (PAGNY) and the Department of Obstetrics and Gynecology at NYC Health + Hospitals/Jacobi & North Central Bronx has an opportunity for a Director of Labor and Delivery. The Department of Obstetrics and Gynecology is a unified Department across the two campuses of Jacobi and North Central Bronx (NCB). Both facilities are members of the largest public health system in the country and serve the diverse community in the surrounding neighborhoods of the Bronx and lower Westchester County. Jacobi and NCB are major clinical affiliates and teaching sites of the Albert Einstein Medical College and have recently developed a teaching relationship with City University of New York. Jacobi is a 457-bed tertiary referral center with a Level III NICU. NCB is a 232-bed community hospital with a loyal patient following. The Mission of NYC Health + Hospitals is to extend equally to all New Yorkers, regardless of the ability to pay, comprehensive health services of the highest quality in an atmosphere of humane care, dignity, and respect. Their Values are built on a foundation of social and racial equity and has established the ICARE standards for all staff. NYC Health + Hospitals is the nation's largest municipal health care delivery system in the United States. Dedicated to providing the highest quality health care services to all New Yorkers with compassion, dignity and respect, and regardless of immigration status or ability to pay. The faculty represent all specialties within OBGYN including Maternal Fetal Medicine, Genetics, Gynecologic Oncology, Minimally Invasive Gynecologic Surgery, Urogynecology, and Reproductive Endocrinology. The Department focuses on delivering the highest quality care to our patients. We employ multidisciplinary simulation, huddling, and debriefs to promote teamwork and standardize care to continually improve our processes. We have a relatively young faculty that is eager to develop academically and work collaboratively with nurses, midwives and physician assistants to deliver the highest quality care to our patients in a safety net setting. The experience expected from applicants, as well as additional skills and qualifications needed for this job are listed below. Responsibilities Clinical Details: Minimum 80% clinical effort as an OB Hospitalist on the Labor & Delivery floor Outpatient appointments are permitted Collaborate with Nursing and Midwifery Administration Details: Chair OB Quality Committee Track metrics and identify opportunities for improvement Promote adoption of efficient and cost-effective patient care Call coverage will include an in-house call requirement monthly Call coverage may include back up call according to clinical expertise Qualifications Board Certification in Obstetrics and Gynecology Wages and Benefits include: Annual Base Salary: $279,000* based on 40-hour work week. The annual total value of the compensation package is estimated at $346,900**, which includes the baseline salary, 401(k) contribution, and other factors as set forth below: Projected bonus of up to $40,000 (based on previous year's average), contingent upon meeting quality and productivity targets. 401(k) Company Contribution (subject to IRS contribution limits): Employees are immediately vested in a 3% company contribution of base earnings. No employee match is required. After one year of service, employees receive an additional 7% company contribution of base earnings. No employee match is required. Annual Continuing Medical Education (CME) Reimbursement. Generous Annual Paid Time Off (PTO): Vacation, Sick, Holiday, and CME days. Medical, Prescription, and Dental Coverage: Top-tier plans with employee contributions significantly below market rates. Life Insurance and Accidental Death and Dismemberment (AD&D) Coverage: Equal to 2x your salary (up to a maximum of $300,000) provided at no cost to you. Additional employee-paid Voluntary Life and AD&D coverage is available for you and your family. Loan Forgiveness: Position may be eligible for loan forgiveness through certain state or federal programs. Medical Malpractice Coverage (equivalent to occurrence-based): Provided at no cost to the employee. Healthcare and Dependent Care Flexible Spending Accounts (FSAs). Pre-tax employee-paid contributions for commuting expenses. Physician Affiliate Group of New York, P.C. (PAGNY) mission is to provide accountable, responsive, quality care with the highest degree of sensitivity to the needs of the diverse population that lives in our New York community. PAGNY is one of the largest physician groups in the country and directly employs nearly 4,000 physicians and allied health professionals who provide services to NYC Health + Hospitals, the largest municipal health care system in the nation serving more than a million New Yorkers annually. Our providers are highly skilled professionals with outstanding credentials who deliver the highest level of quality healthcare to patients throughout New York City. Physician Affiliate Group of New York, P.C. (PAGNY) is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. We are committed to fostering an inclusive environment where everyone feels valued and respected. Our policies ensure equal opportunities for all. Learn more about our initiatives by visiting our Diversity, Equity, and Inclusion page. *Salary Disclosure Information: The annual base salary listed complies with the New York City law on Salary Transparency in Job Advertisements. The annual base salary listed is for full-time employment and does not include bonuses/incentive compensation or benefits. Actual total compensation depends on many factors, including experience, specialties, historical productivity, and historical collections. xevrcyc **The annual total value of the compensation package shown is provided as an illustration and is not guaranteed.
    $279k-346.9k yearly 1d ago
  • Senior Design Systems Manager - Scale UX (Equity + Bonus)

    Etsy, Inc. 4.7company rating

    Delivery manager job in New York, NY

    A global creative goods marketplace is seeking a Senior Product Design Manager to lead the design systems team. This full-time position involves establishing design quality standards while managing and mentoring a team of product designers. Candidates should have extensive experience in product design and a strong track record in team leadership. The role supports remote work but requires some office attendance for local candidates. Benefits include competitive salary and equity package. #J-18808-Ljbffr
    $153k-207k yearly est. 1d ago
  • Engagement Manager Airport IT Operations

    Artech LLC 3.4company rating

    Delivery manager job in Carteret, NJ

    Job Title: Engagement Manager - Airport IT Operations Salary Range: $49-64/hr Required Skills & Qualifications Applicants must be able to work directly for Artech on W2 Bachelor's or Master's degree in Computer Science, Information Technology, Engineering, or related field 10 years in IT program/operations management, with at least 5 years in airport or government-regulated environments Proven track record managing greenfield implementations with complex IT ecosystems Hands-on experience with Infrastructure, Cybersecurity frameworks, ERP systems, and IoT applications Strong knowledge of federal regulations, aviation standards, and compliance frameworks Excellent vendor management and stakeholder engagement skills Ability to manage large-scale, multi-vendor IT operations under strict regulatory controls Exceptional communication, leadership, and problem-solving abilities
    $49-64 hourly 8d ago
  • Service Delivery Manager - Databricks & AWS

    Synergy Interactive

    Delivery manager job in Watchung, NJ

    Service Delivery Manager - Data & Application Managed Services (Databricks/AWS) We're looking for a Service Delivery Manager to own and evolve the managed services experience for a large, data-heavy application ecosystem built on Databricks and AWS. This role sits at the intersection of application support, data platforms, cloud operations, and client consulting. You'll be accountable for service quality, SLAs, stakeholder satisfaction, and continuous improvement across a complex stack that includes Databricks, PySpark, AWS (Kinesis, Lambda, CloudWatch, DynamoDB), and surrounding applications. You bring a solid technical foundation, a data-driven mindset, and the ability to lead people and conversations at both the executive and engineering levels. You've spent time in a Managed Services or IT consulting environment, understand what it means to run large production support engagements, and are comfortable translating business goals (especially in retail/consumer products and eCommerce) into operational execution. What you'll own End-to-end service delivery for a portfolio of applications and data workloads, with a core focus on Databricks-based pipelines and AWS-native components (Kinesis, Lambda, DynamoDB, CloudWatch). SLA and ITSM performance across incident, problem, change, and request processes, ensuring consistent adherence to ITIL/ITSM best practices. Customer satisfaction and stakeholder alignment, acting as the primary operational contact for client leaders, product owners, and technical teams. Production stability and major incident handling, leading coordination across application support, data engineering, SRE, and vendors to drive root cause analysis and long-term fixes. Service reporting and analytics: creating and maintaining dashboards and reports on SLAs, incident trends, capacity, and platform health, using data to drive decisions and priority-setting. Service roadmap and continuous improvement, identifying opportunities to streamline operations, reduce incidents, improve reliability, and optimize cost across Databricks and AWS workloads. What you'll do day to day Lead a blended team (onshore/offshore) delivering L2/L3 support for applications and data pipelines running on Databricks and AWS. Partner with client stakeholders in consumer products/retail/eCommerce to understand business cycles, promotions, loyalty campaigns, and their impact on the application and data landscape. Oversee runbooks, knowledge base, and operational documentation, ensuring that support processes are well-documented, current, and actually used. Coordinate and chair service reviews and business reviews, presenting performance metrics, incident summaries, risks, and proposed initiatives. Work closely with architects and engineering leads to transition new capabilities into steady-state support, ensuring operability, monitoring, and supportability are in place before go-live. Manage vendor relationships and contracts associated with the managed service, ensuring third parties deliver to agreed SLAs. Identify and escalate risk, compliance, and data protection issues, especially around customer data in retail/eCommerce and loyalty contexts, and drive remediation plans. Champion a data-driven, metrics-first culture within the support team, using hard numbers to prioritize work and communicate value. What you bring 10+ years of experience in enterprise application and/or infrastructure support, with significant time in a Managed Service Provider (MSP) or IT consulting environment. Proven track record managing large application stacks and complex production support engagements, ideally spanning both applications and data platforms. Hands-on exposure to Databricks and PySpark in a production context Strong familiarity with AWS services used in event-driven and data-centric architectures - especially Kinesis, Lambda, CloudWatch, and DynamoDB - and how they fit into an end-to-end data and application landscape. Solid understanding of ITIL/ITSM frameworks and SLA management: you've run incident, problem, and change processes and built/used KPI dashboards. Demonstrated experience leading teams (direct or matrixed), including coaching, workload balancing, and building a culture of accountability and ownership. Excellent client-facing skills: you are comfortable in executive conversations, can explain technical issues in business terms, and handle difficult discussions with composure. A data-driven mentality: you naturally reach for metrics, logs, and trends to support your arguments and decisions. Strong organizational skills, attention to detail, and the ability to juggle multiple clients, projects, and priorities without losing sight of commitments. Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience). Nice to have Experience supporting Cassandra or other NoSQL databases, and/or PostgreSQL in production environments. Background in eCommerce platforms or loyalty systems; familiarity with tools like SFCC (Salesforce Commerce Cloud) or other commerce engines. Direct experience in consumer products / retail industries, especially customer-facing, high-volume transactional systems. Exposure to multi-cloud environments and modern observability practices. In this role, success looks like: Highly stable Databricks and AWS-based applications with clear, predictable SLAs. Clients who see you as their trusted partner for operational and technical decisions. A support organization that is well-structured, well-documented, and measurably improving over time.
    $86k-124k yearly est. 1d ago
  • Senior Project Manager

    AES Corporation 4.8company rating

    Delivery manager job in New York, NY

    Are you ready to be part of a company that's not just talking about the future, but actively shaping it? Join The AES Corporation (NYSE: AES), a Fortune 500 company that's leading the charge in the global energy revolution. With operations spanning 14 countries, AES is committed to shaping a future through innovation and collaboration. Our dedication to innovation has earned us recognition as one of the Top Ten Best Workplaces for Innovators by Fast Company in 2022. And with our certification as a Great Place to Work, you can be confident that you're joining a company that values its people just as much as its groundbreaking ideas. AES is proudly ranked #1 globally in renewable energy sales to corporations, and with $12.7B in revenues in 2023, we have the resources and expertise to make a significant impact as we provide electricity to 25 million customers worldwide. As the world moves towards a net-zero future, AES is committed to meeting the Paris Agreement's goals by 2050. Our innovative solutions, such as 24/7 carbon-free energy for data centers, are setting the pace for rapid, global decarbonization. If you're ready to be part of a company that's not just adapting to change, but driving it, AES is the place for you. We're not just building a cleaner, more sustainable future - we're powering it. Apply now and energize your career with a true leader in the global energy transformation. AES Clean Energy is currently seeking a Senior Project Manager to oversee high impact photovoltaic solar and energy storage projects through development, construction, commissioning and turnover to Operations. The successful candidate will assist in due diligence on potential project acquisitions, lead construction planning activities, define EPC scopes of work for projects nearing construction, and act as an Owner's Project Manager to plan and oversee progress of active construction projects. This position will report to the Director of Project Management. The role requires the ability to manage high impact distributed generation and utility scale projects and portfolios and to travel periodically to project locations. Key Responsibilities: Define and document RFPs and scope of work packages for 3rd party EPC firms. Lead in EPC selection and contract negotiation. Conduct due diligence on potential solar sites, evaluate the suitability of identified sites and participate in due diligence review, analysis of various reports (i.e. environmental, geo-tech, etc.). Work alongside Development in determining internal budget and project schedules for a Project Execution Plan. Act as the Owner's Representative for Engineering, Procurement and Construction (EPC) Contract Management on high impact and utility-scale PV solar and energy storage projects in the US. Responsible for leading the EPC Contract negotiations with the project Legal, Contract Management and SME teams. Review and manage EPC Contractor schedules, budgets, scope, subcontractors, EHS plans, and permit compliance Manage and coordinate utility interconnection processes for construction projects and related documentation needed for project interconnection and testing Manage engagements with project stakeholders and act as a representative of the company for interactions with landowners, local governmental agencies, customers, contractors, equipment and materials suppliers, and other stakeholders. Support permitting and jurisdictional approval processes as needed for project construction. Coordinate with EPC contractors and equipment vendors to ensure adherence to and compliance with contract terms and delivery of contractual deliverables in accordance with the project budget and schedule. Manage and coordinate activities of internal team of project engineering, commissioning, procurement, asset management, legal, finance, and accounting staff as well as deliverables of EPC Contractor, project stakeholders, and regulatory and permitting authorities. Ensure project quality control and safe construction practices by conducting on-site inspections as needed, coordinating with 3rd party firms if necessary. Lead project status update meetings with AES management, energy off-takers, utilities, EPCs, and finance counterparties, facilitating discussions with a detailed project plan and high-level status dashboard. Manage the collection, organization and filing of all project documentation, both internally and for external third-party stakeholders and project financing needs Lead the coordination of project turnover exercises from Construction to the Asset Operations team for assigned projects. Assist with the development of internal operating policies, standards and procedures. Skills and Qualifications: Undergraduate Degree in engineering, project management, construction management, or equivalent. At least 10+ years professional experience in a project management role for the construction of renewable energy projects is required. Require familiarity with photovoltaic solar design and technical standards as well as civil and structural technical knowledge. Experience in leading EPC Contract negotiations required. Experience in utility scale PV solar project construction required, experience in energy storage preferred Project Management Institute PMP certification preferred. Strong proficiency with CPM scheduling. Superior communication and presentation skills, both written and verbal. Superior stakeholder management skills required Outstanding interpersonal skills, including an ability to maintain calm and effective exchanges by all parties during stressful situations. Excellent organizational skills demonstrated by clear and effective project plans and executive level reporting that ensure timely action and decision making in time-pressured scenarios. Proficiency in Microsoft Word, Excel and PowerPoint as well as Adobe Acrobat. Willingness and ability to travel to various project locations up to 30%. Spanish language skills a plus. AES is an Equal Opportunity Employer who is committed to building strength and delivering long-term sustainability through diversity and inclusion. Respecting all backgrounds, differences and perspectives enables us to improve the lives of our people, customers, suppliers, contractors, and the communities in which we live and work. All qualified applicants will receive consideration for employment without regard to sex, sexual orientation, gender, gender identity and/or expression, race, national origin, ethnicity, age, religion, marital status, physical or mental disability, pregnancy, childbirth, or related medical condition, military or veteran status, or any other characteristic protected under applicable law. E-Verify Notice: AES will provide the Social Security Administration (SSA) and if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization. The expected salary for this position, at commencement of employment, is between $146,000 and $182,750/Annual; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements such as annual bonus, in addition to a full range of medical, dental, vision, life, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if a candidate receives an offer of employment. If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
    $146k-182.8k yearly 1d ago
  • Senior Manager - US Consumer Services Compliance, Internal Fraud Risk

    American Express 4.8company rating

    Delivery manager job in New York, NY

    At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. The U.S. Consumer Services team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back and lending portfolios, Membership Rewards, Global Consumer Travel & Lifestyle Services, the Centurion Lounge network, Global Dining, U.S. Consumer Banking, Amex Offers, and best-in-class marketing programs across Customer, Prospect, and Partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day. **About the role** American Express is seeking a detail oriented and proactive First Line of Defense (1LOD) Compliance Senior Manager to support the business in managing compliance risk across products, processes, and customer interactions. This role plays a key part in ensuring that day-to-day operations align with regulatory requirements and internal policies, working closely with both business and compliance partners. The ideal candidate has strong regulatory knowledge, a process mindset, and the ability to translate risk concepts into practical actions. **Key Responsibilities:** + Act as a compliance risk advisor to front-line business teams, helping them understand and comply with applicable regulatory obligations. + Support the execution of compliance risk assessments and ongoing monitoring activities within the business unit. + Partner with operations, product, and technology teams to design and enhance controls that mitigate regulatory and operational risks. + Monitor business activities for compliance with laws, regulations, and internal standards (e.g., UDAAP, Fair Lending, Privacy, BSA/AML). + Track and remediate compliance issues and control gaps identified through monitoring, audits, or regulatory exams. + Maintain and update business-level compliance documentation, including procedures, control descriptions, and training materials. + Collaborate with second line Compliance and Legal teams on policy interpretation, regulatory change implementation, and incident response. + Support compliance testing, audit readiness, and business responses to regulatory inquiries and examinations. + Assist with delivery of compliance-related training to business staff. + Contribute to reporting of compliance metrics and trends to business leadership. **Minimum Qualifications:** + Bachelor's degree in business, finance, law, or a related discipline. + 4 years of experience in compliance, risk management, or control-related roles in financial services. + Working knowledge of key U.S. banking regulations (e.g., BSA/AML, UDAAP, Reg Z, Fair Lending). + Experience supporting compliance or operational risk within a business or first line function. **Preferred Qualifications:** + Compliance or risk certification (e.g., CRCM, CAMS, CCEP). + Familiarity with issue management, risk assessments, and control testing processes. + Experience working in a matrixed environment or with cross-functional teams. **Skills & Competencies:** + Strong attention to detail and critical thinking skills + Ability to analyze regulatory requirements and apply them in a business context + Effective communication and relationship-building skills + Proactive, self-motivated, and comfortable managing multiple priorities + Sound judgment and problem-solving capabilities **Qualifications** Salary Range: $103,750.00 to $174,750.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. **Job:** Compliance **Primary Location:** US-New York-New York **Other Locations:** US-North Carolina-Amex - for internal use only, US-Arizona-Phoenix, US-Florida-Sunrise **Schedule** Full-time **Req ID:** 25019513
    $103.8k-174.8k yearly 1d ago
  • Implementation Manager

    Silicon Valley Search Group 3.9company rating

    Delivery manager job in New York, NY

    About The Company A hypergrowth Series B AI SaaS startup, backed by top-tier venture capital firms, is hiring a Founding Implementation Manager to help build and scale its customer implementation function. The company is growing quickly, and this role sits at the center of that growth, with real ownership over how customers are onboarded and set up for success. You'll have a direct hand in shaping implementation processes, working closely with product and engineering, and seeing the impact of your work from day one as the platform and customer base scale. Key Responsibilities Lead the implementation process for new customers from kickoff through full go-live Own end-to-end implementation planning, timelines, milestones, and delivery across assigned accounts Manage customer data migrations from legacy systems based on defined requirements and success criteria Configure the platform to align with customer workflows and business needs Serve as the primary point of contact for customers during the implementation phase Deliver customer training sessions to ensure users are confident and effective using the platform Partner closely with Product and Engineering to communicate bugs, usability issues, and enhancement requests Proactively identify risks, blockers, and scope changes, and drive resolutions Develop, document, and continuously improve implementation playbooks, best practices, and internal processes Ensure a smooth handoff from implementation to post-go-live customer success and support teams Experience 5+ years of experience in software implementation, solutions delivery, customer success, or a related SaaS role Bonus: experience working with financial systems, ERP platforms, or data-heavy products Proven ability to manage multiple concurrent implementations in a fast-paced environment Strong technical aptitude with the ability to quickly learn and configure new software platforms Comfortable working cross-functionally with Product, Engineering, and Customer Success teams Intermediate proficiency in Microsoft Excel or Google Sheets for data validation and analysis Bachelor's degree or equivalent practical experience
    $63k-91k yearly est. 1d ago
  • Engagement Manager

    Scale Ai, Inc. 4.1company rating

    Delivery manager job in New York, NY

    Scale's customer base is growing exponentially, and you will be on the front lines of ensuring that these customers become passionate, lifelong Scale partners. As a member of our Engagement Management team, you'll be accountable for establishing customer relationships, driving revenue, hitting SLAs, and maintaining quality standards. You will work closely with one of Scale's Gen AI Data Engine customers, driving end-to-end engagements from new projects and pilots, owning the account execution, working cross-functionally to ensure Scale products and services are delivered consistently and on-time, and driving account consumption. You are the tip of Scale's contact with our Gen AI customers, working with and being an advocate for customer data leaders and engineering/operations teams. You have a strong interest in how high-quality data can positively influence Gen AI models. Your bias towards finding not just one-off solutions, but repeatable and scalable ways to ensure we continually deliver. You have a track record of managing customers to renewal, forecasting with customers, and supporting sales teams managing upsells. And you are naturally empathetic and excel at building long-term relationships through diligent problem solving and thoughtful, strategic discussions. Within Scale, you will work cross-functionally with Operations, Product Managers, Sales, and other teams as the primary customer operations advocate. The blend of operations and customer management to drive our most important outcomes make this a unique and exciting role at the heart of Scale's Data Engine operations. The ideal candidate is customer-driven, analytical, empathetic, outcome focused, and above all someone who drives and inspires results. You will: Build and drive some of our most critical operational processes: the consistent, on-time delivery of Data Engine product and services, and revenue consumption for our customers Build and oversee levers with a relentless focus on SLA achievement and quality improvement Review, track and improve operational performances and be obsessed with continuous improvement Oversee on-boarding and successful implementation for new Data Engine projects Manage the long-term health of customers by identifying and preempting areas of risk or concern Partner with clients to understand operational issues and advocate for their fixes with Scale engineers Work directly with customer's engineering teams, partnering with customer-facing MLEs and Field Engineering Work directly with customer's engineering teams, answering questions and addressing issues with use of our API Create an effective feedback loop between the front line, product, strategy, and customers Collaborate with stakeholders to improve processes for new and existing customers Ideally you'd have: 4-9 years of total work experience, with experience in consulting or as a technical program management role in industry Associate / Senior Consultant / Engagement Manager role at a Big 3 Consulting Firm A technical background (education or professional experience with CS, Economics, Statistics, Engineering) A proven track record in B2B client facing roles and expanding client relationships Ability to understand APIs and the ML training lifecycle and build great relationships with technical customers Great cross-functional experience and collaborative ability Excellent verbal and written communications A track record of structured, analytics-driven problem solving A history of diligence and organization across multiple work streams An action-oriented mindset that balances creative problem solving with the scrappiness to ultimately deliver results Analytical, planning, and process improvement capability Experience with reading SQL and/or another database language Nice to haves: Prior experience at an API technology company and/or managing technical customers using an API Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend. Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is:$158,000-$236,500 USD PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at . Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision . PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
    $158k-236.5k yearly 4d ago
  • Senior Technical Partnerships Manager

    Aidoc

    Delivery manager job in New York, NY

    Aidoc is recruiting a Senior Technical Partnerships Manager in the United States. Join our team! Aidoc helps health systems deliver smarter and faster care when it matters most. Its mission is to transform patient outcomes through 'always on' clinical AI, eliminating preventable care gaps that lead to loss of lives and disabilities. Through our proprietary ai OSTM platform, Aidoc seamlessly integrates real-time intelligence into provider workflows, helping physicians make faster clinical decisions for over 45 million patients a year. With the most FDA-cleared AI solutions in its category and deployments across 150+ health systems globally, Aidoc elevates the physician and patient experience. Backed by General Catalyst, Square Peg, NVentures (NVIDIA's venture arm), and four major U.S. health systems, Aidoc has raised $370 million to date, including a recent $150 million round to accelerate development of CARETM, its clinical-grade foundation model. About this role This is a key role within Aidoc's Delivery organization, operating at the intersection of Product, R&D, and Business Development. As a Senior Technical Partnerships Manager, the role is responsible for driving the technical execution of Aidoc's beta programs-translating product requirements into deployment plans, coordinating cross-functional teams, and ensuring smooth implementation and evaluation in design environments. Managing deployments, resolving technical challenges, and supporting the maturation of beta products into scalable solutions form the core responsibilities of this position. Responsibilities Ownership of the technical execution of Aidoc's beta programs, including the design, validation, deployment, and optimization of new products in collaboration with selected design partners and evaluation environments. Coordination with Product and R&D to translate beta requirements into clear technical plans, support architectural decisions, and contribute to the progression of beta products toward scalable, production-ready solutions. Responsibility for the technical design and implementation tasks required to deploy and integrate Aidoc's products in beta settings, ensuring smooth workflows and reliable performance assessment. Development of tailored technical solutions when needed to validate product value, remove implementation obstacles, and support product-readiness milestones. Engagement with technical stakeholders to gather requirements, communicate progress, and ensure accurate understanding of product capabilities and evaluation outcomes throughout the beta process. Collaboration with Sales and Customer Success to ensure insights from beta deployments inform commercial readiness, repeatable processes, and long-term product success. Requirements 7+ years of technical experience in IT, data, software, or healthcare, with direct involvement in complex technical programs, system deployments, integrations, or product validation efforts. Technical foundation in engineering or sciences, demonstrated through an academic degree or relevant technical certifications. Demonstrated ability to design, understand, and optimize IT/software architectures, and to adapt technical solutions to diverse operational and workflow requirements. Strong familiarity with the healthcare ecosystem, including healthcare IT infrastructure, data flows, clinical environments, and relevant standards. Excellent analytical and problem-solving skills, with the ability to break down complex technical and operational challenges into clear, actionable steps. Proven experience driving complex technical initiatives, coordinating across teams, and executing in demanding, fast-paced environments. Hands-on experience with Radiology IT and EHR systems (PACS, RIS, HL7, FHIR, etc.)-a strong advantage for supporting integrations and evaluation workflows. Strong communication and cross-functional collaboration skills, with the ability to work effectively with technical stakeholders and align with Product, R&D, Delivery, and go-to-market teams. Business acumen or familiarity with commercial considerations-an advantage for translating technical outcomes into operational and commercial readiness. Working at Aidoc We're a dynamic, collaborative and fast growing team of more than 400 global employees, committed to improving the world of healthcare. We're looking for mission-driven people excited to do transformative work. We have offices in Barcelona, Tel Aviv and New York City, but Aidoc is a remote-first workplace. What we offer: A range of medical, dental and vision benefits Stock options for all full-time employees 20 days of paid vacation, plus sick days and holidays A 401(k) plan, life insurance, plus long and short term disability The opportunity to directly improve medical care and impact patient outcomes Aidoc is deeply committed to creating an inclusive and diverse workplace, and to the principle of equal opportunity for all individuals. We prohibit harassment of any type as well as discrimination based on race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, or any other status protected by law.
    $116k-159k yearly est. 1d ago
  • Senior Technical Manager (Swine - Animal Health)

    Merck Gruppe-MSD Sharp & Dohme

    Delivery manager job in Rahway, NJ

    The position will deploy the technical and marketing strategy for swine business in Vietnam. The role will be leading all technical strategy planning and technical implementation. The role provides technical planning and technical execution to sales team and customers. Primary Accountabilities Develop long term technical strategy to align regional and global swine team. Develop and execute the annual technical plan to support Key account & commercial team to achieve the annual business target. Design and develop the technical training program to improve the technical skill of commercial team. Building the KOLs network to enhance the technical service to bring excellence technical service to customers. Liaise between company and KOLs/university professors on industry issues. Contribute and speak at key industry technical and commercial meetings. Work with marketing on technical information and the development of support material for Animal Health products used in the swine industry. Provide input to the research and development for future new product development and implementation into the swine industry. Develops and presents new product information and training to sales force (KAM and Technical sales teams) and key customers. Manage the technical and device team Skills, Knowledge, Experience & Qualifications Experience and Education Education background: Doctor of Veterinary Medicine or Degree in Veterinary Science MBA/Master Degree is highly preferred Strong background in Animal production and animal health. Good communication skill in English and Vietnamese. 10 years experiences in AH industry, more than 5 years working in swine farm. Knowledge, skills, and abilities Knowledge of swine diseases and its impacting to the swine production. Knowledge of commercial swine production systems as it relates to vaccines and vaccination programs, swine management, MFAs, and nutrition. Need to be adaptable and able to work to multiple and often tight deadlines. Work closely in a strong team environment, while there is a requirement that candidates are able to work independently, drawing on their own resources and motivation to achieve what is required. Competent in written and spoken English language. Strong verbal and written communication skills, and a demonstrated ability to work in a team environment. Strong leadership, mentoring, and team development abilities. We offer relocation support for this role. The successful candidate will be located in Vietnam Required Skills Adaptability Agile Methodology Animal Health Sales Business Consulting Creative Campaign Development Global Team Collaboration Go-to-Market Strategies Interpersonal Communication Interpersonal Relationships Managing Distribution Channels Marketing Budget Management Marketing Data Analysis Marketing Strategies Marketing Strategy Implementation Market Research Market Strategy Pricing Strategies Product Lifecycle Management (PLM) Project Management Strategic Planning Strategic Thinking Team Management Technical Solution Development +5 more Preferred Skills Current Employees apply HERE Current Contingent Workers apply HERE Hybrid #J-18808-Ljbffr
    $104k-142k yearly est. 2d ago
  • Sr. Technical Delivery Manager

    Betmgm

    Delivery manager job in New York, NY

    Discover What's Possible at BetMGM Ready to make your career legendary? Join us as we bring the magic of Vegas to our players. The BetMGM team has over 1,400 talented members, revolutionizing sports betting and online gaming in the United States and Canada. We're a brand with technology at our hearts and the most driven and focused talent in the business. As a valued team member, we're committed to giving you the resources and support you need to thrive. Our benefits and perks include: Medical, Dental, Vision, Life, and Disability Insurance 401(k) with company match Pre-tax spending accounts including health care FSA and commuter savings Flexible paid time off Professional development reimbursement and ongoing skills training opportunities Employee resource groups Swag, ticket giveaways, and more! At BetMGM, we recognize that every individual plays a meaningful role in our success. That's why we're committed to building a respectful, inclusive workplace. It's the strategy behind every win. By meeting people where they are, we create a culture of belonging where everyone can thrive and a workplace that reflects our values, our people, and our drive to win. About the Role We are seeking a seasoned Senior Technical Delivery Manager to lead and drive complex, cross-functional technology initiatives across the enterprise. This role demands a strategic thinker with exceptional communication skills, a high degree of autonomy, and a proven track record in delivering impactful technology solutions. Responsibilities Lead the planning, execution, and delivery of enterprise-wide technology projects, including: Implementation of enterprise tools and platforms Cybersecurity initiatives and risk mitigation programs Remediation of audit findings and compliance gaps Deployment of new technology solutions to enhance operational efficiency Upgrades to existing retail software Collaborate with stakeholders to scope projects, define business and technical requirements, and ensure proper documentation and sign-off. Present project updates, risks, and milestones to various audiences, including technical teams, business stakeholders, and executive leadership. Serve as the primary point of contact for project stakeholders, ensuring alignment on goals, timelines, and deliverables. Develop and manage detailed project plans and resource allocations. Identify and proactively manage risks, issues, and dependencies. Ensure projects are delivered on time, within scope, and with high quality. Champion continuous improvement in delivery practices and governance. Prioritize Technology projects based on business need and project resource capacity Develop and maintain relationships with key stakeholders both internally and within partnered organizations in teams such as Technology, Technical Governance, Procurement, Finance, Compliance, etc. Serve as the first point of escalation for Technology project roadblocks and/or risks. Document lessons learned from projects and initiatives, capturing key insights, challenges, and best practices to improve future processes and decision-making. Essential Functions Must be able to stand or sit and operate computers and other technological devices for extended periods of time Qualifications 7+ years of experience in technical project or program management, preferably in enterprise environments Strong understanding of cybersecurity frameworks, enterprise architecture, and audit/compliance processes. Demonstrated ability to lead complex initiatives with minimal oversight. Strategic mindset with a hands-on approach to execution. Comfortable navigating ambiguity and driving clarity. Passionate about technology, innovation, and delivering business value. Ability to inspire via superior communication (both written and verbal) & strong stakeholder management skills are required Experience scoping projects, documenting requirements, and managing sign-off processes. Proven ability to present technical and strategic updates to executive audiences. Hands-on experience with cloud implementations, particularly AWS (Amazon Web Services) is preferred. Proficiency in project management tools (e.g., Workfront, Jira, Confluence, ServiceNow, MS Project). Relevant certifications (e.g., PMP, CSM, SAFe) are a plus. Ability to successfully work across cultures and locations, driving team cohesion and effectiveness. Organized, adaptable, and able to tackle the challenges of working on multiple Technology initiatives simultaneously in a fast-paced environment Demonstrated ability to successfully partner with a wide range of stakeholder including vendors, regulators, partners, and third parties. Values attention to detail and understands the importance of precision in quality of work. Ability to come into the office and/or travel to other locations for key meetings and workshops with stakeholders. Bachelor's or advanced degree in Computer Science or Business is highly preferred. Experience in a gaming, hospitality, retail, or similar industry preferred. The annual salary range for this position is $110K to $147K. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. This position is also eligible for participation in a performance-based bonus plan Applicants must possess legal authorization to work for our company in the U.S. without the need for immigration sponsorship. At this time, this role is not eligible for immigration-related employment authorization sponsorship including H-1B, O-1, E-3, TN, OPT, etc. Gaming Compliance & Licensing Requirements As an online gaming company, BetMGM is required to comply with state gaming regulations which includes licensing obligations. Applicable employees must be licensed by at least one jurisdictional agency, although certain positions require licensing by multiple agencies. Failure to become licensed or maintain licensure with each agency as required for the role may result in termination of employment. Please note that the licensing process includes comprehensive background checks which may include a review of criminal records, financial history, and personal background verification. In addition, candidates must comply with and support BetMGM's responsible gambling policies, procedures, and initiatives. About BetMGM BetMGM is revolutionizing sports betting and online gaming in the United States and Canada. We are a partnership between two powerhouse organizations-MGM Resorts International and Entain Group. You know our name through our exciting portfolio of brands including BetMGM Casino, BetMGM Sportsbook, Borgata Online, Party Casino and Party Poker. We aim to bring our ideas into action and find ways to deliver the best quality in gaming platforms. BetMGM LLC is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified individuals, regardless of race, religion, gender, gender identity, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability, or any other legally protected status. As an organization, we are unwavering in our commitment to maintaining a discrimination-free work environment, and fostering a culture of inclusivity, belonging and equal opportunity for all employees and applicants. If you need assistance or accommodation with your application due to a disability, you may contact us at . This job description is not an exclusive or exhaustive list of duties a person in this position may be asked to perform from time to time. #LI-REMOTE #LI-IK1
    $110k-147k yearly 2d ago
  • Senior Project Manager

    AEG 4.6company rating

    Delivery manager job in New York, NY

    ABOUT THE NATIONAL HOCKEY LEAGUEFounded in 1917, the National Hockey League (NHL) is the premier professional ice hockey league in the world and is one of the major professional sports leagues in the United States and Canada. With more than 1500 employees across the US and Canada, the NHL is a global sports and entertainment organization committed to building healthy and vibrant communities using the sport of hockey. At the NHL, we are looking for dynamic, energetic and impactful individuals who are committed to doing the same by sharing in our philosophy that Hockey is for Everyone. WHAT WE EXPECT OF YOU SUMMARY As a key member of the Information Technology department, this individual will lead complex initiatives and support one or more lines of business. This role also emphasizes leadership development through the management of project team members. ESSENTIAL DUTIES AND RESPONSIBILITIES Project Management Project Governance Ensure strategic project governance by adhering to established standards, processes, and tools for effective delivery Confirm that League security policies and procedures are properly applied to all new and existing applications Initiation Partner with business owners to define clear project scope and objectives Guide stakeholders through the project approval process, demonstrating a strong understanding of business goals and collaborating with technical teams as needed Support vendor selection by identifying key requirements, coordinating demonstrations, and documenting evaluation feedback Assist IT leadership in developing project budgets, forecasting costs, and tracking expenditures Planning Identify required project resources and define roles and responsibilities Develop comprehensive project and change management plans aligned with scope and business objectives Lead interviews with business owners and subject matter experts to document detailed business requirements and process flows (As-Is and To-Be) Execution Provide consistent project updates to stakeholders and resource groups regarding strategy, progress, and adjustments Ensure timely and accurate documentation and communication through the project lifecycle Identify and escalate risks, decisions, issues, and actions to senior leadership as appropriate Motivate and guide project teams to meet goals, fulfill responsibilities, and achieve milestones Ensure the technical team understands the business requirements and collaborate with solution architects to design the solution aligned with business objectives Present and explain design changes and their impact on original objectives Monitor deliverables and timelines while managing risks to ensure timely, goal-aligned project completion Conduct organizational change management (OCM) analysis and tailor communications to various audiences Implement OCM strategies to drive user adoption Secure stakeholder approval on specifications, testing, and deployments Closure Lead project retrospectives and apply lessons learned to future initiatives Provide implementation and post-launch support, ensuring a smooth handoff to business owners Complete all operational documentation and transition support responsibilities to the ServiceDesk Assist in defining disaster recovery/business continuity (DR/BC) processes and develop SLAs and recovery targets to meet business expectations Additional Responsibilities Contribute to project prioritization discussions based on business needs Support the development of strategic IT roadmaps for business units Mentor and guide junior project managers in methodology and best practices Promote the professional growth of direct reports through coaching and feedback Serve as a role model by mentoring others, offering guidance, support, and clear direction to help them succeed in their work Build and maintain partnerships with third-party vendors and consultants QUALIFICATIONS Knowledge Areas/Experience Required Minimum of 4 years of hands-on experience as a Project Manager or Project Lead Proven understanding of project management principles Preferred PMP certification preferred but not required Technical Proficiency Proficient in Microsoft PowerPoint, Excel, and Word Experienced with Visio or similar workflow/process mapping tools Experience with ServiceNow Strategic Portfolio Management Experience with JIRA development tools Education/Certifications Bachelor's degree from a four-year university or equivalent experience Required Skills Must be able to work independently, prioritize effectively, and manage multiple tasks across various projects Strong leadership and interpersonal skills, with the ability to influence without direct authority Results-driven with a strong sense of accountability Solid grasp of technical concepts and a demonstrated ability to learn and adapt to new technologies Highly organized with excellent attention to detail and follow-through Ability to see the big picture and contribute to projects with diverse, often competing goals by aligning efforts with overarching strategic objectives Skilled in decision-making and analytical problem-solving Analytical thinker with the ability to develop creative solutions to complex business challenges Excellent verbal and written communication skills, with the ability to engage stakeholders at all levels Proven ability to build and maintain effective relationships with business owners and project teams Comfortable working in an ambiguous environment and collaborating across functions to achieve a common business objective CORE COMPETENCIES These core competencies reflect the underlying values that are necessary to represent the National Hockey League: Accountability Adaptability Communication Critical Thinking Inclusion Professionalism Teamwork & Collaboration The NHL offers U.S. regular, full-time employees: Time to Recharge: Utilize our generous Paid Time Off (PTO) to focus on your well-being and ensure a healthy work/life balance. PTO includes paid holidays, vacation, personal and sick days, plus an extra day off for your birthday. Ability to Focus on your Health: Along with competitive salaries, the NHL offers comprehensive health benefits to employees and their eligible dependents effective on their first day with us - there is no waiting period. The NHL subsidizes a large portion of the health benefits costs, therefore your cost for medical, dental and vision coverage is minimal. We also offer our employees and members of their household access to our Employee Assistance Program (EAP) to support mental, physical, and financial health. In addition, employees have access to a digital wellness resource designed to improve health and happiness through courses in sleep, movement, and focus. These services are confidential and at no-cost to our employees. Childcare Leave: Because your family is the NHL family, employees are offered comprehensive Childcare Leave to welcome your new addition. The primary caregiver to the child is entitled to up to 12 weeks of paid Childcare Leave, at full pay, following the birth, adoption, or placement of a child. Employees that are not the primary caregiver to the child are entitled to up to 6 weeks of paid Childcare Leave, at full pay, which must be taken within the first 6 months following the birth, adoption, or placement of a child. Confidence in your Retirement Goals: Participate in the NHL's Savings Plan which includes a 401K(pre-tax and Roth options) plus non-elective (employer) contributions to keep your retirement goals on track. A Hybrid Work Schedule: The NHL recognizes the value of flexibility in work locations/schedules to help our employees balance work/life priorities. Hybrid work schedules are available for a majority of our roles. Our New Headquarters: Our new, state of the art, offices are located at One Manhattan West in Hudson Yards. When you're in the office, you can conduct meetings in one of our high-tech conference rooms, have lunch with a view or play in the game room. Employees can also enjoy New York's newest neighborhood that is home to more than 100 shops, culinary experiences, and public artwork. A Savings for Commuting: Participate in the NHL's pre-tax commuter benefit plan whichhelps offset the financial cost of traveling to and from our office. NHL Partner Rates: Unlock exclusive pricing from our Partners that include savings on travel, consumer goods and services, plus the NHL Store. Life at the NHL: In your first few days, you meet with your new teammates and the HR Team. You have the opportunity to learn more about the NHL and our workplace culture. Employees are invited to play hockey during our Tuesday Night Skate at Chelsea Piers, join our Employee Resource Groups and more. You are a part of our team and we encourage you to be your authentic self, adding to our dynamic workplace culture. SALARY RANGE: $110-140K Actual base pay for a successful candidate will be determined based on a variety of job-related factors, including but not limited to: experience/training, market demands, and geographic location. When applying, please be sure to include a cover letter with your salary expectations for this role. We thank all applicants for their interest in this opportunity, however only qualified candidates selected for an interview will be contacted. NO EMAILS OR PHONE CALLS PLEASE. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class. Job Questions: This position will be based in our New York City Office. Are you willing and able to commute to our office for this position? If you are not currently living in the tri-state area, are you willing and able to relocate at your own expense for this position? Do you have the legal right to work in the United States? Will you now or in the future require visa sponsorship to continue work in the United States? What are your salary expectations for this role? (NOTE: We are NOT asking for your current salary or salary history) How did you hear about this position? Where did you first see this role posted? Do you have experience working as a project manager or project lead? If yes, what types of projects did you work on? What project management methodologies have you worked with (e.g. waterfall, agile, scrum, Kanban, lean) and how do you determine which one to use? What tactics do you like to use to gain stakeholder consensus? Please describe the longest, most complex project you've managed. Include information about when you first received the project, your overall strategy, and how you mitigated scope creep.
    $110k-140k yearly 1d ago
  • (Sr.) Project Manager - New York, NY

    Arora Engineers 3.8company rating

    Delivery manager job in New York, NY

    General Description: Arora Engineers, LLC is seeking (Sr.) Project Managers for our New York, NY location, to provide design and construction services for MEP, fire protection and alarms, and low voltage/special systems for aviation, transportation, educational, and health care related buildings and facilities. Essential Functions: Manages and coordinates multi-discipline MEP design and construction phase service on both an internal and external basis. Acts as liaison between our client (owners/primes) and the firm. Coordinates with owner/client representatives. Assures project's quality control and quality assurance standards. Ensures project design and construction issues are addressed and resolved to the benefit and satisfaction of the owner/client. Supports the development of project scope, scheduling and budget, and/or construction estimating. Supports the development of business in region by pursuing new contacts and open communication with the current client base. Supports Director, Project Management, with business development as needed. Education/Experience Minimum: B.S. in Engineering or Architecture preferred. Must have professional registration (PE/AIA/RA) in engineering or architecture. Minimum 8 years of experience in design and construction administration of vertical and horizontal construction. Aviation project experience required. Needed Skills: Proven record of leadership responsibility and expertise, including: decision making, flexibility, problem-solving, reasoning, strategic thinking, and accountability. Basic understanding of multi-discipline systems and installation including MEP, fire protection and fire alarms, and low voltage/communications/data work. Proven record effectively managing projects. Demonstrated knowledge of capital planning and assessment, cost-benefit analysis, planning and evaluation, and risk management protocols. Background in transportation/aviation is required. Excellent negotiation and interpersonal skills. Ability to analyze, interpret data. Ability to meet deadlines. Able to carry out multiple priorities simultaneously. Effective writing, interpersonal and communication skills with the ability to work as part of a team involving staff, clients and outside agencies. Proficient with Microsoft Office Suite and project management and scheduling software. ABOUT THE ORGANIZATION: ARORA ENGINEERS, LLC. (ARORA) - Arora provides clients in the aviation, transportation, education, government, and commercial/institutional sectors with engineering services for intelligent infrastructure solutions. Through smart design, construction management, and facilities maintenance management, we rethink industry needs to help keep clients on the cutting edge and add value to a project. Arora is a growing firm that welcomes individuals with a thirst for knowledge and the energy to tackle projects that help take the infrastructure of our world to the next level. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this position. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against, on the basis of these factors or of disability.
    $90k-122k yearly est. 1d ago
  • Senior Project Manager

    Analogfolk

    Delivery manager job in New York, NY

    AnalogFolk is a global digitally native creative agency, independently owned since 2008. We have talented Folk across offices in London, Amsterdam, New York, Hong Kong, Shanghai, Singapore and Sydney. We deliver progressive solutions that change people's lives and fuel brand growth. We're proud to partner with some of the world's most respected and influential brands, including Nike, Diageo, L'Oreal, Meta, Tommy Hilfiger and Amazon. Here are just a few of the notable accolades our globally-recognised work has received: The Drum's Most Awarded Agency in EMEA; Campaign's UK and Global Digital Innovation Agency of the Year; Contagious Pioneers Best and Bravest Agencies on the Planet; and a Fast Company award for a World Changing Idea. Overview As a Senior Project Manager, it will be your responsibility to lead and deliver complex, end-to-end, full cycle client projects, or multiple projects from inception and requirements definition through to delivery. You are the champion of delivery within the team, finding creative solutions to problems and ensuring that AF produce successful work constantly. You will be client facing, collaborating with internal teams, third parties and clients. Ensuring teamwork between all parties to successfully deliver quality projects. Working closely with your PD you will champion Delivery to ensure we find creative solutions to all our challenges within the agency. You will need to have an excellent understanding of best- practices and methodology in a broad range of projects and champion the most effective ways of working to ensure quality of work is never compromised. As AnalogFolk are constantly looking to innovate against an ever changing industry, you will need to love solving problems, inspire adaptability and have an outstanding can-do attitude as we deliver new types of projects and services with our clients. You will own and develop trusted client relationships during the project life-cycle, empowering internal teams to take well mitigated risks and build fantastic partnerships with internal teams and third parties. You will work with the wider delivery team and help lead a culture of knowledge sharing, you will manage upwards on the commercial performance of your projects and become a leading voice in your portfolio to ensure we are finding the most effective and sustainable way to deliver projects. WHAT YOU'LL DO / Roles & Responsibilities You will be responsible for strong scoping and estimation with your project teams. You will ensure all requirements have been carefully considered and prioritised, risks have been documented & mitigated against and there is an outstanding level of clear documentation (SoW, Budget, Project Plan). You will manage a collaborative project team to ensure we are delivering to an excellent quality level and continue to produce work that is effective and award winning. You will display a very good understanding of project methodologies and implement best practice across a full range of projects. You will showcase fantastic adaptability skills and continuous willingness to flex, learn and problem solve (no matter the challenge) as AF develop new and sustainable ways of working against a broad range of new projects. In support of your PD/DD, you will asses all new briefs to ensure they meet the business need, validate the commercial viability and help suggest the delivery approach / methodology accordingly. You will need to demonstrate strong financial management, reconciling projects weekly, and an understanding of the income required to secure planned resources, communicating this clearly with the PD & CP to ensure that forecast is communicated clearly to the business. You will help lead and manage the operational infrastructure for your portfolio. You will demonstrate control to clients and internal stakeholders through strong financial tracking (recovery rate and revenue forecasting), effectively manage change requests / scope creep, develop status and risk documentation templates and team resourcing. You will be a trusted and respected partner to our clients. From scoping and ideation through the project lifecycle You will continue to add value by continuing to problem solve and demonstrating a strong level of control and production knowledge to drive creative solutions and maintain excellent client satisfaction rates. You will be able to identify opportunities within the clients business challenges and to articulate potential solutions or approaches to support them in their ambition. You will drive successful team collaboration and bring together multiple specialist disciplines. You will actively manage communication tools across your portfolio and mediate against any conflict to ensure productive morale and clear direction on the common objective. You will oversee junior members of the team to ensure they have the right level of project support and troubleshoot against delivery challenges. You may have or support with line management responsibility and / or mentoring for junior team members; hold staff reviews, set personal goals and measure progress against these. You will need to demonstrate leadership and an entrepreneurial approach that develops new client opportunities and exhibits a high degree of independence and autonomy in decision-making. Work with the wider delivery team to continue to evolve and challenge our delivery processes to ensure we are optimised for progressive delivery partnerships with our clients. THE EFFECT YOU'LL HAVE / Measurement & performance You manage projects or programmes to less than a 10% variance from the agreed estimate. Contribute to an organic return of business and client recommendations based on AnalogFolk's previous delivery and reputable creative value. Outstanding 360 feedback from clients and the London leadership team. Inspired team morale and retention for your portfolio. Clear and transparent resourcing and client team / programme plans from the beginning of your project until the final delivery. Strong financial tracking and advance overrun mitigation Achieves personal bill-ability and utilisation targets. WHAT YOU'VE DONE / Skills & Experience - Examples of having delivered a range of projects with a value of $500k+ including experience design, innovation, web/app development, experience design, content production, strategic and creative development. - You will have worked on projects which required experience definition and UI design within a structured design system or client toolkit - You will have an understanding of design systems and design thinking models. - You will have worked with a variety of products, with varying complexity, from requirements gathering through to solution development - Experience working with both onshore and offshore technical teams. - Experience working with third party development partners appointed by a client. - A working knowledge of Adobe AEM is a positive. - 6 years+ experience working within a top global digital agency or digital communications agency in a production or project management (or equivalent) role. - Experience working with financial services or fintechs a positive - A track record of problem solving and a can-do solution attitude. - Highly motivated, collaborative and entrepreneurial. - Strong ethos to deliver innovative, creative solutions that have the client's needs at the heart. - Highly articulate communication skills (verbal and written) and excellent presentation skills. - Ability to communicate with authority, good negotiation and influencing skills. - Understanding of processes, workflows, tools and methodologies. - Management of multidisciplinary teams: Strategy, UX, Creative, Editorial, Design, Data, Technology and QA. - Passion for cutting edge creative and innovation. Our Values AnalogFolk is part of the AnalogFolk Group (AFG) an independent marketing and technology group. Our mission is to use digital to make the analog world better. We strive to create experiences that are remarkable and fundamentally valuable. These are our values that we ask of all our Folk... Our Values: Stay Restless - Always strive for better to push the boundaries of what's possible. Expect Remarkable - Go beyond the expected to create something worthy of remark. Accept nothing less. Make Change - In everything you do, find a way to make a positive impact. Do Good - Don't talk about ideas that create progress. Make them. If something isn't working, be the agent of change. Be You - Bring all of yourself and make this place your own. In return, welcome all others. And a final few things.... At AnalogFolk, we believe in equal opportunities for everyone. We're committed to building a workplace that's authentically diverse, representative, inclusive and respectful. That's why we welcome all applications regardless of race, religion or belief, sex, gender identity, sexual orientation, age, political affiliation, family, or parental status. Don't meet every single requirement for the job role? No big deal. If what we're doing here at AnalogFolk excites you and you're passionate about learning, we want to hear from you. You may still be the right fit for the role, or another one. If you love the sound of the role but need flexibility to meet other commitments, just let us know - we try to make this happen whenever we can. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $92k-127k yearly est. 1d ago
  • Sr Project Manager (Exp in utilities(water/Electrical) Industry

    The Planet Group 4.1company rating

    Delivery manager job in Paramus, NJ

    Senior Project Manager Qualifications Experience in Utilities (water or electric) industries preferred Experience in major infrastructure and application deployment projects Bachelor's degree in Computer Science, Management Information Systems or related field PMP, ITIL, Lean/Six Sigma certifications preferred At least 5 years of technology project management experience working closely with technology teams, the business and third parties Experience leading business technology discussions, projects and programs including coordinating meetings and presenting project deliverables Experience working in a PMO structured environment with standard documentation and tools Exceptional verbal and written communications; persuasive and motivating Ability to drive discussions to elicit vision, goals, requirements and other business information from executives and teams Strong understanding of project and software development life cycles (i.e. PMLC, SDLC; Waterfall, Iterative; SCRUM, etc.) Understanding of infrastructure systems, networks, Cloud, personal computing, system engineering, information risk and security guidelines, and architecture standards Ability to quickly troubleshoot problems that may arise in work products as well as manage a range of activities in a busy, fast-changing operating environment Strong analytical skills applied to understanding business functionality, technical solutions and support requirements Proficient in Google Suite of Applications, especially Google Slides and Sheets as well as Project Management tools Senior Project Manager Description Work with executives and senior leaders to create and maintain a plan to achieve the strategic vision and objectives of the project Partner with business and technology partners to define project scope, design solutions and create other deliverables that support business goals Estimate the resources and participants needed to achieve project goals Draft and submit budget proposals, track financials and recommend subsequent budget changes where necessary Identify and mitigate risks, resolve issues or escalate through proper channels Identify and manage project dependencies and critical paths Plan, schedule and maintain project milestones using appropriate tools and project team meetings Produce regular status and ad hoc reports for the Steering Committee and other audiences Partner with business to coordinate user acceptance testing, communications and training Ensure and/or develop required documentation on projects, including deliverables to describe installation, support model and operating procedures Knowledge of Lean/Six Sigma and continuous improvement processes Other duties as required or directed to ensure the achievement of project and other business objectives
    $102k-138k yearly est. 5d ago
  • Senior Technical Manager, Swine Health - Vietnam

    Merck Gruppe-MSD Sharp & Dohme

    Delivery manager job in Rahway, NJ

    A leading global healthcare company is seeking a candidate to deploy technical and marketing strategies for the swine business, manage technical teams, and support sales efforts. The ideal applicant should hold a Doctor of Veterinary Medicine degree, have over ten years of experience in animal health, and demonstrate strong communication skills in both English and Vietnamese. This position will have relocation support and will be based in Vietnam. #J-18808-Ljbffr
    $104k-142k yearly est. 2d ago
  • Senior Manager - Corporate Program Paid Search

    American Express 4.8company rating

    Delivery manager job in New York, NY

    At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Global Commercial Services (GCS) is the leading payments provider for businesses and corporations of all sizes. The U.S. Small Business and Middle Market segment is the largest GCS customer segment with strong growth momentum and remains a key area of investment and focus. The Middle Market Demand Generation team sits within Managed Marketing & Prospect in GCS. The team is essential to the U.S. SME Sales & Marketing engine, warming and delivering high-intent leads to create new and expand existing customer relationships. Global Commercial Services (GCS) is the leading payments provider for businesses and corporations of all sizes. The U.S. Small Business and Middle Market segment is the largest GCS customer segment with strong growth momentum and remains a key area of investment and focus. The Middle Market Demand Generation team sits within Managed Marketing & Prospect in GCS. The team is essential to the U.S. SME Sales & Marketing engine, warming and delivering high-intent leads to create new and expand existing customer relationships. The Senior Manager, Corporate Program Paid Search will lead the team managing our Search strategy to drive Corporate Program prospect leads. This leader will build and execute against a roadmap that evolves the channel strategy alongside the evolving search landscape and deliver against ambitious growth plans. How will you make an impact in this role? Own the end to end Paid Search program for Corporate Card Program prospects, including strategy, roadmap, agency execution, and continuous optimization. Be directly accountable for agency performance and day to day excellence across planning, execution, QA, and readouts; set SLAs, feedback rhythms, and quality standards; push partners to raise the bar. Lead forecasting, monthly pacing, and budget stewardship; own reporting end to end (channel, campaign, keyword) and connect performance to lead and digital conversion data; build and evolve dashboards that guide prioritization and communicate results. Run structured experimentation agenda across keywords, creative, bidding, audiences, and landing experiences; socialize learnings and fold them into the roadmap. Partner with the Corporate Card Prospect Site team to align strategy, landing pages, and forms; influence testing to improve conversion and user experience. Collaborate with Organic Search partners to deliver a Total Search approach and readiness for evolving discovery surfaces, including AI overviews and zero click experiences. Pilot and scale approaches for emerging discovery contexts in AI enabled search; define hypotheses, measurement plans, and success criteria with analytics partners. Improve lead quality by partnering with Sales and Marketing on targeting, signals, and routing; coordinate with marketing operations and partners on trafficking, documentation, and review processes. Manage one Analyst/Sr. Analyst as a direct report who supports day to day operations and reporting; mentor, set goals, and develop capabilities that increase velocity and quality. Coordinate with adjacent teams to prevent cannibalization and auction collisions across campaigns and portfolios while protecting brand standards and compliance requirements. Bring an external perspective by monitoring marketplace and technology trends; challenge agencies and internal partners to adopt promising practices and retire low value efforts. Qualifications 5+ years of experience in Marketing with 3+ years of Paid Search experience; B2B experience preferred. Demonstrated ability to own channel forecasts, pacing, and optimization in partnership with agencies and internal stakeholders. Proven, methodical approach to experimentation and iterative improvement; comfort using reporting to drive decisions. Working knowledge of SEO & SEM and the evolving search landscape, including zero click experiences and AI assisted discovery. Strong collaboration and stakeholder management across site partners, Creative Strategy, Sales and Marketing, Legal, and Compliance. Agency management experience, including writing briefs and delivering clear, actionable feedback. People leadership experience, including managing at least one direct report and cross functional workstreams. Clear, concise communicator with excellent organization and attention to detail; ability to manage multiple initiatives simultaneously. Familiarity with enterprise analytics and workflow tools; ability to define requirements and interpret results. Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
    $103.8k-174.8k yearly 1d ago
  • Technical Delivery Manager

    Betmgm

    Delivery manager job in Jersey City, NJ

    Discover What's Possible at BetMGM Ready to make your career legendary? Join us as we bring the magic of Vegas to our players. The BetMGM team has over 1,400 talented members, revolutionizing sports betting and online gaming in the United States and Canada. We're a brand with technology at our hearts and the most driven and focused talent in the business. As a valued team member, we're committed to giving you the resources and support you need to thrive. Our benefits and perks include: Medical, Dental, Vision, Life, and Disability Insurance 401(k) with company match Pre-tax spending accounts including health care FSA and commuter savings Flexible paid time off Professional development reimbursement and ongoing skills training opportunities Employee resource groups Swag, ticket giveaways, and more! At BetMGM, we recognize that every individual plays a meaningful role in our success. That's why we're committed to building a respectful, inclusive workplace. It's the strategy behind every win. By meeting people where they are, we create a culture of belonging where everyone can thrive and a workplace that reflects our values, our people, and our drive to win. About the Role The Technical Delivery Manager (Infrastructure) will be responsible for supporting the Technology Infrastructure program, which will drive efficiencies across the BetMGM business landscape to support overall business objectives. This role will be responsible for applying standardized project management methodologies and documentation procedures using tools such as Workfront, Smartsheet, Microsoft Teams, Confluence, etc. to increase visibility into Technology infrastructure initiatives. They will also maintain infrastructure budgets, and foster stakeholder engagement. The Technical Delivery Manager (Infrastructure) will be a catalyst for change in ways of working by promoting collaboration, documentation, and communication throughout the Technology Infrastructure project lifecycle. This role will work with the Senior Manager, Technical Delivery to update and maintain a Technology Infrastructure roadmap and to establish KPIs to measure the success of Technology Infrastructure project initiatives. This role will also be responsible for creating and presenting key project highlights to the Technology department, Technology Senior Leadership Team, and BetMGM Executive team via regular updates, in addition to maintaining real-time dashboards and metrics. Responsibilities Apply a standardized project management methodology to ensure the successful delivery of all infrastructure initiatives abiding to time, budget, and scope requirements Create and upkeep scope specifications and project/program plans, tracking/reporting, and communication plans Estimate time and resource requirements and monitor milestone completion through the entirety of the project lifecycle Develop and maintain relationships with key infrastructure stakeholders both internally and within partnered organizations in teams such as Technology, Technical Governance, Procurement, Finance, Compliance, etc. Leverage data to create KPIs and dashboards to increase business visibility into overall Technology Infrastructure project performance Align with Technology stakeholders on infrastructure approaches and challenge, when appropriate, to ensure solutions are aligned with BetMGM business needs, are cost-effective, and are designed optimally Create and distribute Technology Infrastructure work products to ensure all project risks (technical, operational, and financial) are raised and escalated and an accurate project status is communicated and represented in project documentation Serve as the first point of escalation for infrastructure project roadblocks and/or risks Essential Functions Must be able to stand or sit and operate computers and other technological devices for extended periods of time Qualifications Bachelor's or advanced degree in Business or Computer Science is highly preferred PMP certification highly desired A combined 5+ years of experience in project/program management roles within an IT organization and experience managing day-to-day operations in an infrastructure role Experience working with stakeholders to develop and implement infrastructure solutions Excellent analytical and strategic thinking skills Experience managing global cross-functional technology infrastructure projects by creating supporting project/program plans and program level tracking/reporting Experience managing disaster recovery, data center decommissioning, cloud migration, or data center buildout projects is highly preferred Values attention to detail and understands the importance of precision in quality of work Ability to successfully work across cultures and locations, driving team cohesion and effectiveness Ability to work autonomously, escalating when required to remove roadblocks or hurdles Experience in gaming, hospitality, retail, or similar industry preferred Ability to inspire via superior communication (both written and verbal) & strong interpersonal skills are required Experience communicating and interacting with executive teams is preferred Demonstrated ability to successfully partner with a wide range of stakeholders including vendors, regulators, partners, and third parties Experience using tools such as Smartsheet, Microsoft Project, Trello, etc. to optimize team efficiency Organized, adaptable, and able to tackle the challenges of working on multiple Infrastructure Technology initiatives simultaneously in a fast-paced environment Ability to come into the office and/or travel to other locations for key meetings and workshops with stakeholders The annual salary range for this position is $89,200.00 to $125,000.00. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. This position is also eligible for participation in a performance-based bonus plan. Applicants must possess legal authorization to work for our company in the U.S. without the need for immigration sponsorship. At this time, this role is not eligible for immigration-related employment authorization sponsorship including H-1B, O-1, E-3, TN, OPT, etc. Gaming Compliance & Licensing Requirements As an online gaming company, BetMGM is required to comply with state gaming regulations which includes licensing obligations. Applicable employees must be licensed by at least one jurisdictional agency, although certain positions require licensing by multiple agencies. Failure to become licensed or maintain licensure with each agency as required for the role may result in termination of employment. Please note that the licensing process includes comprehensive background checks which may include a review of criminal records, financial history, and personal background verification. In addition, candidates must comply with and support BetMGM's responsible gambling policies, procedures, and initiatives. About BetMGM BetMGM is revolutionizing sports betting and online gaming in the United States and Canada. We are a partnership between two powerhouse organizations-MGM Resorts International and Entain Group. You know our name through our exciting portfolio of brands including BetMGM Casino, BetMGM Sportsbook, Borgata Online, Party Casino and Party Poker. We aim to bring our ideas into action and find ways to deliver the best quality in gaming platforms. BetMGM LLC is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified individuals, regardless of race, religion, gender, gender identity, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability, or any other legally protected status. As an organization, we are unwavering in our commitment to maintaining a discrimination-free work environment, and fostering a culture of inclusivity, belonging and equal opportunity for all employees and applicants. If you need assistance or accommodation with your application due to a disability, you may contact us at . This job description is not an exclusive or exhaustive list of duties a person in this position may be asked to perform from time to time. #LI-REMOTE #LI-IK1
    $89.2k-125k yearly 2d ago
  • Senior Manager - Corporate Program Paid Search

    American Express 4.8company rating

    Delivery manager job in New York, NY

    At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Global Commercial Services (GCS) is the leading payments provider for businesses and corporations of all sizes. The U.S. Small Business and Middle Market segment is the largest GCS customer segment with strong growth momentum and remains a key area of investment and focus. The Middle Market Demand Generation team sits within Managed Marketing & Prospect in GCS. The team is essential to the U.S. SME Sales & Marketing engine, warming and delivering high-intent leads to create new and expand existing customer relationships. Global Commercial Services (GCS) is the leading payments provider for businesses and corporations of all sizes. The U.S. Small Business and Middle Market segment is the largest GCS customer segment with strong growth momentum and remains a key area of investment and focus. The Middle Market Demand Generation team sits within Managed Marketing & Prospect in GCS. The team is essential to the U.S. SME Sales & Marketing engine, warming and delivering high-intent leads to create new and expand existing customer relationships. The Senior Manager, Corporate Program Paid Search will lead the team managing our Search strategy to drive Corporate Program prospect leads. This leader will build and execute against a roadmap that evolves the channel strategy alongside the evolving search landscape and deliver against ambitious growth plans. **How will you make an impact in this role?** + Own the end to end Paid Search program for Corporate Card Program prospects, including strategy, roadmap, agency execution, and continuous optimization. + Be directly accountable for agency performance and day to day excellence across planning, execution, QA, and readouts; set SLAs, feedback rhythms, and quality standards; push partners to raise the bar. + Lead forecasting, monthly pacing, and budget stewardship; own reporting end to end (channel, campaign, keyword) and connect performance to lead and digital conversion data; build and evolve dashboards that guide prioritization and communicate results. + Run structured experimentation agenda across keywords, creative, bidding, audiences, and landing experiences; socialize learnings and fold them into the roadmap. + Partner with the Corporate Card Prospect Site team to align strategy, landing pages, and forms; influence testing to improve conversion and user experience. + Collaborate with Organic Search partners to deliver a Total Search approach and readiness for evolving discovery surfaces, including AI overviews and zero click experiences. + Pilot and scale approaches for emerging discovery contexts in AI enabled search; define hypotheses, measurement plans, and success criteria with analytics partners. + Improve lead quality by partnering with Sales and Marketing on targeting, signals, and routing; coordinate with marketing operations and partners on trafficking, documentation, and review processes. + Manage one Analyst/Sr. Analyst as a direct report who supports day to day operations and reporting; mentor, set goals, and develop capabilities that increase velocity and quality. + Coordinate with adjacent teams to prevent cannibalization and auction collisions across campaigns and portfolios while protecting brand standards and compliance requirements. + Bring an external perspective by monitoring marketplace and technology trends; challenge agencies and internal partners to adopt promising practices and retire low value efforts. **Qualifications** + 5 years of experience in Marketing with 3 years of Paid Search experience; B2B experience preferred. + Demonstrated ability to own channel forecasts, pacing, and optimization in partnership with agencies and internal stakeholders. + Proven, methodical approach to experimentation and iterative improvement; comfort using reporting to drive decisions. + Working knowledge of SEO & SEM and the evolving search landscape, including zero click experiences and AI assisted discovery. + Strong collaboration and stakeholder management across site partners, Creative Strategy, Sales and Marketing, Legal, and Compliance. + Agency management experience, including writing briefs and delivering clear, actionable feedback. + People leadership experience, including managing at least one direct report and cross functional workstreams. + Clear, concise communicator with excellent organization and attention to detail; ability to manage multiple initiatives simultaneously. + Familiarity with enterprise analytics and workflow tools; ability to define requirements and interpret results. **Qualifications** Salary Range: $103,750.00 to $174,750.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions. **Job:** Marketing **Primary Location:** US-New York-New York **Schedule** Full-time **Req ID:** 25023723
    $103.8k-174.8k yearly 1d ago

Learn more about delivery manager jobs

How much does a delivery manager earn in Clifton, NJ?

The average delivery manager in Clifton, NJ earns between $82,000 and $171,000 annually. This compares to the national average delivery manager range of $82,000 to $156,000.

Average delivery manager salary in Clifton, NJ

$119,000

What are the biggest employers of Delivery Managers in Clifton, NJ?

The biggest employers of Delivery Managers in Clifton, NJ are:
  1. UBS
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