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Become A Delivery Manager

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Working As A Delivery Manager

  • Organizing, Planning, and Prioritizing Work
  • Communicating with Supervisors, Peers, or Subordinates
  • Scheduling Work and Activities
  • Making Decisions and Solving Problems
  • Coordinating the Work and Activities of Others
  • Mostly Sitting

  • $104,696

    Average Salary

What Does A Delivery Manager Do At Microsoft Corporation

* Revenue and customer satisfaction targets
* Business development responsibilities providing thought leadership and direction across assigned accounts
* People management responsibilities including performance reviews and career development
* Review and sign-off on proposals, SOWs, and contract addendums
* Portfolio governance and oversight to drive lifecycle optimization and alignment across all Microsoft-related strategy and planning initiatives.
* Ensuring that IP development, reuse initiatives and effective practices in Opportunity & Delivery Management are utilized.
* Work closely with Software and Services Sales to achieve account level sales targets
* Being a player-coach driving a hands on approach with delivery teams when required
* The position requires a senior executive who has held strategic leadership roles within Microsoft and/or executive leadership positions within global services or Fortune 1000 corporations; the ability to easily and effectively connect and relate to senior customer executives is an imperative; Develop relationships with key line-of-business executives (CxO level), putting them in position to translate early business needs and insights into actionable solution strategies; Assist customer business units in driving initiatives to early results and business value

What Does A Delivery Manager Do At Accenture

* Identifies, assesses and solves complex business problems for area of responsibility, where analysis of situations or data requires an in-depth evaluation of variable factors.
* Closely follows the strategic direction set by senior management when establishing near term goals.
* Interacts with senior management at a client and/or within Accenture on matters where they may need to gain acceptance on an alternate approach.
* Has some latitude in decision-making.
* Acts independently to determine methods and procedures on new assignments .
* Decisions have a major day to day impact on area of responsibility .
* Manages large - medium sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture.
* It is our intention for our people to live where they work and work where they live.
* However, in the context of our profession and serving our clients there may be times when you will need to travel

What Does A Delivery Manager Do At Conduent

* The Operations Delivery Manager will oversee and manage the day to day operations of a business unit(s) across multiple facilities with overall responsibility for the account(s) (i.e. service delivery, sales, operations, IT, HR, facilities, client account receivable).
* They will also manage the client relationship ensuring customer satisfaction; along with managing teams to ensure operations are working to agreed SLA’s, SOW, MSA and act as Clients POC for billing discrepancies.
* The candidate will require strong technical, communication and management skills and extensive experience in managing the operations of a business.
* Additional Job Responsibilities:
* Oversees and manages the operations of a business unit(s) with overall responsibility for the account (i.e. service delivery, sales, operations, IT, HR, facilities).
* Manages the client relationship ensuring customer satisfaction.
* Has profit and loss responsibility and overall control of planning, staffing, budgeting, managing expense priorities, and recommending and implementing changes to methods for the business unit.
* Provides budget analysis, labor planning, problem resolution and coordination of activities between client and company personnel.
* Typically utilizes management skills more than technical skills.
* These management positions require strong technical, communication and management skills and extensive experience in managing the operations of a business

What Does A Delivery Manager Do At Turn

* Ensures successful delivery of social advertising campaigns against campaign goals and objectives
* Optimizes advertiser campaigns based on campaign objectives and goals
* Builds audience behavioral models based on analysis
* Provides exceptional customer service cross-functionally
* Articulates optimization tactics and campaign performance
* Drives key account growth by providing in-depth analytics and insights
* Drives behavioral segment analytics and lift on campaign performance
* Ensures procedural and operational excellence
* Ensures the adherence to internal (and client) creative and trafficking SLAs
* Recommends internal delivery processes improvements
* Supports new team members in training on systems and processes
* Translates sales strategy into tactical implementatio

What Does A Delivery Manager Do At Belk, Inc.

* Ensures the defining, prioritizing, and initiating technology projects for assigned area(s).
* Collaborates with the PM to effectively schedule available resource capacity against project demand and to provide meaningful project start and milestone dates.
* Collaborates with the business team to develop relevant business cases.
* Collaborates with the PM to provide definition and planning level estimates for approved projects.
* Provides ongoing communication to IT executives and stakeholders.
* Coordinates required cross-functional teams (e.g.
* QE, EA, SSO, PMO, Security, etc.).
* Collaborates with the PM to ensure all projects are initiated with appropriate project charter and requirements documents.
* Collaborates with the PM to ensure scope, budget, timeline, risks and issues are monitored and controlled throughout the project.
* Collaborates with cross-functional teams to ensure project meets performance standards, complies with security and architecture requirements, and adheres to SOX standards.
* Ensures team tailors, complies with and demonstrates a sound knowledge of the Systems Development Life Cycle methodology (SDLC) for assigned projects and tasks.
* Coordinates and manages small projects, enhancements, and defect remediation.
* Completes administrative tasks; such as time, invoice, and user access approval.
* Builds effective relationships between IT, business users, and internal/external service providers.
* Provides effective communications across all IT and business stakeholders.
* Oversees and measures the fulfillment of contractual obligations.
* Develops strategies to address under-performance and compliance failures, including application of contract terms.
* Identifies where changes are required, evaluates the impact, and advises stakeholders about the implications and consequences for the business and/or the procurement element of projects.
* Negotiates contract variations and seeks appropriate authorization.
* Responsible for the assignment of internal project resources.
* Leads, coaches, and manages direct reports.
* Provides support and guidance as required, in line with individuals’ abilities.
* Advises individuals on career paths, and encourage pro-active development of skills and capabilities.
* Sets performance targets, and monitors progress against agreed quality and performance criteria.
* Provides effective feedback, throughout the performance management cycle, to ensure optimum performance.
* Mentors individuals, possibly within other parts of the organization.
* Participates, as appropriate, in formal processes such as compensation negotiations and disciplinary procedures.
* Allocates resources and assigns responsibilities to effectively support project, enhancements, and defect remediation initiatives.
* Reviews and monitors resource work load.
* Is polite and treats everyone equally with respect and dignity

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Delivery Manager Demographics


  • Male

  • Female

  • Unknown



  • White

  • Asian

  • Hispanic or Latino

  • Unknown

  • Black or African American

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Languages Spoken

  • Spanish

  • French

  • Japanese

  • Portuguese

  • Chinese

  • Arabic

  • Hindi

  • Mandarin

  • Russian

  • Cantonese

  • Gujarati

  • Dutch

  • Korean

  • Thai

  • Carrier

  • German

  • Swahili

  • Swedish

  • Hebrew

  • Romanian

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Real Delivery Manager Salaries

Job Title Company Location Start Date Salary
Delivery Manager 4 Capgemini America Inc. New York, NY Apr 08, 2016 $209,900
Delivery Manager 4 Capgemini America Inc. Cranbury, NJ Apr 08, 2016 $209,900
Delivery Manager 4 Capgemini America Inc. Jersey City, NJ Apr 08, 2016 $209,900
Delivery Manager 4 Capgemini America Inc. Islandia, NY Apr 08, 2016 $209,900
Manager, Software Delivery Nexius Insight, Inc. Reston, VA Apr 09, 2015 $127,000
Manager, Application Delivery I Hyundai Capital America Newport Beach, CA Nov 28, 2016 $126,630 -
Enovia PLM Delivery Manager (Senior Consultant II) Archer Grey, LLC Miamisburg, OH Jun 15, 2016 $126,000
Manager Data Delivery Argus Information and Advisory Services LLC White Plains, NY Apr 30, 2016 $126,000
Manager-Delivery Virtusa Corporation San Jose, CA May 17, 2016 $126,000
Delivery Manager-Middleware American Tire Distibutors, Inc. Huntersville, NC Aug 21, 2015 $125,891
Delivery Manager 4 Capgemini America Inc. Madison, WI Apr 08, 2016 $125,600
Systems Delivery Manager Amtex Enterprises Inc. Richardson, TX Apr 05, 2016 $96,678
Delivery Manager IBM India Private Limited Durham, NC Oct 08, 2016 $96,554 -
Product Delivery Manager Forte Payment Systems, Inc. Allen, TX Dec 21, 2015 $96,000
Delivery Manager Tech Mahindra (Americas), Inc. Wauwatosa, WI Jul 27, 2015 $95,680
Delivery Manager Tech Mahindra (Americas), Inc. Waukesha, WI Jun 07, 2015 $95,680
Development and Delivery Manager Jpmorgan Chase &Amp; Co. New York, NY May 18, 2015 $95,576 -
Delivery Manager Persistent Systems, Inc. Santa Clara, CA Nov 18, 2016 $95,306
Software/Systems Delivery Manager JELD-Wen, Inc. Klamath Falls, OR Mar 15, 2016 $95,100

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Top Skills for A Delivery Manager


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Top Delivery Manager Skills

  1. Customer Service
  2. Resource Management
  3. Project Status
You can check out examples of real life uses of top skills on resumes here:
  • Demonstrated a sustained improvement in customer service and retention for future business growth.
  • Work with on and offshore staff to drive synergy, productivity and resource management of our global operation.
  • Provided visibility of project status to other teams and senior management.
  • Partnered with the program and project management team to lay out the foundation for building a Testing Center of Excellence.
  • Presented at financial industry user conferences.

Top Delivery Manager Employers

Delivery Manager Videos

Delivery Manager role

Career Advice on becoming a Service Delivery Manager by Julie R (Full Version)

Working at pizza hut - I was a delivery driver