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Delivery manager vs account manager

The differences between delivery managers and account managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a delivery manager and an account manager. Additionally, a delivery manager has an average salary of $113,280, which is higher than the $68,535 average annual salary of an account manager.

The top three skills for a delivery manager include customer service, exceptional client and project management. The most important skills for an account manager are customer service, account management, and healthcare.

Delivery manager vs account manager overview

Delivery ManagerAccount Manager
Yearly salary$113,280$68,535
Hourly rate$54.46$32.95
Growth rate16%5%
Number of jobs172,434152,261
Job satisfaction-4
Most common degreeBachelor's Degree, 60%Bachelor's Degree, 70%
Average age4746
Years of experience88

What does a delivery manager do?

A delivery manager oversees the delivery process and workforce in a company, ensuring accuracy and timeliness. Their responsibilities primarily revolve around coordinating all personnel, managing budgets and schedules, and monitoring all shipments and logistics. A delivery manager must also review orders, address issues and concerns to provide corrective measures quickly, evaluate team members' performance, and train new employees. They may also serve as the point of contact among clients and offer products or services. Furthermore, as a manager, it is essential to lead and encourage the team while implementing the company's policies and guidelines.

What does an account manager do?

Account managers are employees who act as the bridge between the company they represent and the client of the company. They are assigned to handle specific clients so that the company will be able to tailor-fit any product or service according to the clients' requirements. Account managers are responsible for maintaining a harmonious relationship between the two parties by ensuring that any agreement made is amenable to both the company and the client. They are also responsible for ensuring that the company will be able to provide the needs of the client within any limitation that the client may have. Account managers also ensure that the company's reputation and well-being are always considered in any dealings.

Delivery manager vs account manager salary

Delivery managers and account managers have different pay scales, as shown below.

Delivery ManagerAccount Manager
Average salary$113,280$68,535
Salary rangeBetween $82,000 And $156,000Between $42,000 And $110,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateCaliforniaWashington
Best paying companySimpson Thacher & BartlettNVIDIA
Best paying industryTechnologyTechnology

Differences between delivery manager and account manager education

There are a few differences between a delivery manager and an account manager in terms of educational background:

Delivery ManagerAccount Manager
Most common degreeBachelor's Degree, 60%Bachelor's Degree, 70%
Most common majorBusinessBusiness
Most common collegeCarnegie Mellon UniversityUniversity of Southern California

Delivery manager vs account manager demographics

Here are the differences between delivery managers' and account managers' demographics:

Delivery ManagerAccount Manager
Average age4746
Gender ratioMale, 77.2% Female, 22.8%Male, 54.8% Female, 45.2%
Race ratioBlack or African American, 6.5% Unknown, 5.2% Hispanic or Latino, 9.8% Asian, 13.9% White, 64.4% American Indian and Alaska Native, 0.2%Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%
LGBT Percentage11%7%

Differences between delivery manager and account manager duties and responsibilities

Delivery manager example responsibilities.

  • Manage multiple application architecture, technical architectures, and application support leads in evaluating and planning work across teams.
  • Lead staff to meet and exceed SLAs.
  • Achieve a perfect score of 4.7 CSAT.
  • Build & manage support teams to deliver within the agreed SLAs.
  • Manage a group of 20-25 delivery drivers (CDL qualify).
  • Lead installation team to ensure storage and SAN hardware are deployed and available.
  • Show more

Account manager example responsibilities.

  • Manage financial departments with responsibility for managing payroll, bank re-consolidations, bank deposits, budgeting and cost control.
  • Manage $4 million territory encompassing three Mid-Atlantic states.
  • Manage new business and renewals for leading Saas legal solution.
  • Manage an inside sales territory of multiple states with Avaya technology solutions.
  • Negotiate and manage all contracts and pricing for IDN's in the territory.
  • Manage customers' accounts utilizing laptop and internet base CMS reporting software and ADM field guide.
  • Show more

Delivery manager vs account manager skills

Common delivery manager skills
  • Customer Service, 22%
  • Exceptional Client, 10%
  • Project Management, 7%
  • Portfolio, 4%
  • Cloud, 3%
  • Client Facing, 3%
Common account manager skills
  • Customer Service, 19%
  • Account Management, 8%
  • Healthcare, 6%
  • CRM, 6%
  • Product Knowledge, 5%
  • PowerPoint, 5%

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