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Delivery manager vs operations manager

The differences between delivery managers and operations managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-8 years to become a delivery manager, becoming an operations manager takes usually requires 4-6 years. Additionally, a delivery manager has an average salary of $113,280, which is higher than the $76,894 average annual salary of an operations manager.

The top three skills for a delivery manager include customer service, exceptional client and project management. The most important skills for an operations manager are customer service, logistics, and continuous improvement.

Delivery manager vs operations manager overview

Delivery ManagerOperations Manager
Yearly salary$113,280$76,894
Hourly rate$54.46$36.97
Growth rate16%6%
Number of jobs172,434343,868
Job satisfaction-5
Most common degreeBachelor's Degree, 60%Bachelor's Degree, 62%
Average age4744
Years of experience86

What does a delivery manager do?

A delivery manager oversees the delivery process and workforce in a company, ensuring accuracy and timeliness. Their responsibilities primarily revolve around coordinating all personnel, managing budgets and schedules, and monitoring all shipments and logistics. A delivery manager must also review orders, address issues and concerns to provide corrective measures quickly, evaluate team members' performance, and train new employees. They may also serve as the point of contact among clients and offer products or services. Furthermore, as a manager, it is essential to lead and encourage the team while implementing the company's policies and guidelines.

What does an operations manager do?

Operations managers are in charge of running the main business of the organization. They ensure that the business is running smoothly from an operations standpoint. They make sure that the processes in place produce the necessary output by implementing quality control measures. They also manage finances and ensure that there is enough budget to keep the operations of the business running. They also ensure that the production of goods or services is cost-efficient. Operations managers also handle people-related concerns. They are responsible for interviewing candidates, choosing the ones to hire, and ensuring that individuals assigned to operations are properly trained.

Delivery manager vs operations manager salary

Delivery managers and operations managers have different pay scales, as shown below.

Delivery ManagerOperations Manager
Average salary$113,280$76,894
Salary rangeBetween $82,000 And $156,000Between $47,000 And $123,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateCaliforniaDelaware
Best paying companySimpson Thacher & BartlettMcKinsey & Company Inc
Best paying industryTechnologyTechnology

Differences between delivery manager and operations manager education

There are a few differences between a delivery manager and an operations manager in terms of educational background:

Delivery ManagerOperations Manager
Most common degreeBachelor's Degree, 60%Bachelor's Degree, 62%
Most common majorBusinessBusiness
Most common collegeCarnegie Mellon UniversityUniversity of Pennsylvania

Delivery manager vs operations manager demographics

Here are the differences between delivery managers' and operations managers' demographics:

Delivery ManagerOperations Manager
Average age4744
Gender ratioMale, 77.2% Female, 22.8%Male, 69.4% Female, 30.6%
Race ratioBlack or African American, 6.5% Unknown, 5.2% Hispanic or Latino, 9.8% Asian, 13.9% White, 64.4% American Indian and Alaska Native, 0.2%Black or African American, 6.3% Unknown, 4.3% Hispanic or Latino, 15.4% Asian, 6.4% White, 67.1% American Indian and Alaska Native, 0.5%
LGBT Percentage11%10%

Differences between delivery manager and operations manager duties and responsibilities

Delivery manager example responsibilities.

  • Manage multiple application architecture, technical architectures, and application support leads in evaluating and planning work across teams.
  • Lead staff to meet and exceed SLAs.
  • Achieve a perfect score of 4.7 CSAT.
  • Build & manage support teams to deliver within the agreed SLAs.
  • Manage a group of 20-25 delivery drivers (CDL qualify).
  • Lead installation team to ensure storage and SAN hardware are deployed and available.
  • Show more

Operations manager example responsibilities.

  • Manage and lead operations that include performance management, organizational development, employment compliance, employee relations, payroll management.
  • Manage 2HVAC system retrofit replacement teams.
  • Manage all invoices, A/P, A/R and other accounting duties.
  • Manage computer operation teams supporting propriety and DoD programs at the Lewisville site.
  • Manage 45 person division and day to day operations of scheduling, communications, A/R, A/P and customer care.
  • Manage the export booking and documentation department ensuring smooth on-time delivery.
  • Show more

Delivery manager vs operations manager skills

Common delivery manager skills
  • Customer Service, 22%
  • Exceptional Client, 10%
  • Project Management, 7%
  • Portfolio, 4%
  • Cloud, 3%
  • Client Facing, 3%
Common operations manager skills
  • Customer Service, 23%
  • Logistics, 7%
  • Continuous Improvement, 6%
  • Payroll, 5%
  • Project Management, 4%
  • Process Improvement, 4%

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