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The differences between delivery managers and operations managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-8 years to become a delivery manager, becoming an operations manager takes usually requires 4-6 years. Additionally, a delivery manager has an average salary of $113,280, which is higher than the $76,894 average annual salary of an operations manager.
The top three skills for a delivery manager include customer service, exceptional client and project management. The most important skills for an operations manager are customer service, logistics, and continuous improvement.
| Delivery Manager | Operations Manager | |
| Yearly salary | $113,280 | $76,894 |
| Hourly rate | $54.46 | $36.97 |
| Growth rate | 16% | 6% |
| Number of jobs | 172,434 | 343,868 |
| Job satisfaction | - | 5 |
| Most common degree | Bachelor's Degree, 60% | Bachelor's Degree, 62% |
| Average age | 47 | 44 |
| Years of experience | 8 | 6 |
A delivery manager oversees the delivery process and workforce in a company, ensuring accuracy and timeliness. Their responsibilities primarily revolve around coordinating all personnel, managing budgets and schedules, and monitoring all shipments and logistics. A delivery manager must also review orders, address issues and concerns to provide corrective measures quickly, evaluate team members' performance, and train new employees. They may also serve as the point of contact among clients and offer products or services. Furthermore, as a manager, it is essential to lead and encourage the team while implementing the company's policies and guidelines.
Operations managers are in charge of running the main business of the organization. They ensure that the business is running smoothly from an operations standpoint. They make sure that the processes in place produce the necessary output by implementing quality control measures. They also manage finances and ensure that there is enough budget to keep the operations of the business running. They also ensure that the production of goods or services is cost-efficient. Operations managers also handle people-related concerns. They are responsible for interviewing candidates, choosing the ones to hire, and ensuring that individuals assigned to operations are properly trained.
Delivery managers and operations managers have different pay scales, as shown below.
| Delivery Manager | Operations Manager | |
| Average salary | $113,280 | $76,894 |
| Salary range | Between $82,000 And $156,000 | Between $47,000 And $123,000 |
| Highest paying City | San Francisco, CA | San Francisco, CA |
| Highest paying state | California | Delaware |
| Best paying company | Simpson Thacher & Bartlett | McKinsey & Company Inc |
| Best paying industry | Technology | Technology |
There are a few differences between a delivery manager and an operations manager in terms of educational background:
| Delivery Manager | Operations Manager | |
| Most common degree | Bachelor's Degree, 60% | Bachelor's Degree, 62% |
| Most common major | Business | Business |
| Most common college | Carnegie Mellon University | University of Pennsylvania |
Here are the differences between delivery managers' and operations managers' demographics:
| Delivery Manager | Operations Manager | |
| Average age | 47 | 44 |
| Gender ratio | Male, 77.2% Female, 22.8% | Male, 69.4% Female, 30.6% |
| Race ratio | Black or African American, 6.5% Unknown, 5.2% Hispanic or Latino, 9.8% Asian, 13.9% White, 64.4% American Indian and Alaska Native, 0.2% | Black or African American, 6.3% Unknown, 4.3% Hispanic or Latino, 15.4% Asian, 6.4% White, 67.1% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 11% | 10% |