How to hire a delivery manager

How to hire a delivery manager, step by step

Here's a step-by-step delivery manager hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a delivery manager job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new delivery manager
• Step 8: Go through the hiring process checklist

What does a delivery manager do?

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1. Identify your hiring needs

   The delivery manager hiring process starts by determining what type of worker you actually need. Certain roles might require a full-time employee, whereas part-time workers or contractors can do others.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   You should also consider the ideal background you'd like them a delivery manager to have before you start to hire. For example, what industry or field would you like them to have experience in, what level of seniority or education does the job require, and how much it'll cost to hire a delivery manager that fits the bill.

   This list shows salaries for various types of delivery managers.

   Type of Delivery Manager	Description	Hourly rate
   Delivery Manager	Computer and information systems managers, often called information technology (IT) managers or IT project managers, plan, coordinate, and direct computer-related activities in an organization. They help determine the information technology goals of an organization and are responsible for implementing computer systems to meet those goals.	$39-75
   Information Technology Systems Manager	An information technology systems manager is responsible for monitoring the efficiency and optimal performance of the organization's technology systems. Information technology systems managers ensure the safety and security of all the network systems, developing standard operating procedures to avoid unauthorized access and suspicious activities... Show more	$45-85
   Manager, Program Management	A program management manager is a professional who guides project managers and oversees and coordinates an organization's projects, products, and other strategic initiatives. The day-to-day responsibilities of a program manager include planning the overall program, managing the program's budget and the main program documents, and defining the program governance... Show more	$39-74

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Customer Service
   • Exceptional Client
   • Project Management
   • Portfolio
   • Cloud
   • Client Facing
   • Healthcare
   • Scrum
   • Architecture
   • Infrastructure
   • Java
   • Cash Management
   • Digital Transformation
   • Customer Satisfaction

   Check all skills

   Responsibilities:

   • Manage multiple application architecture, technical architectures, and application support leads in evaluating and planning work across teams.
   • Lead staff to meet and exceed SLAs.
   • Achieve a perfect score of 4.7 CSAT.
   • Build & manage support teams to deliver within the agreed SLAs.
   • Manage a group of 20-25 delivery drivers (CDL qualify).
   • Lead installation team to ensure storage and SAN hardware are deployed and available.

   More delivery manager duties

3. Make a budget

   Including a salary range in your delivery manager job description is a great way to entice the best and brightest candidates. A delivery manager salary can vary based on several factors:

   • Location. For example, delivery managers' average salary in south dakota is 33% less than in california.
   • Seniority. Entry-level delivery managers earn 47% less than senior-level delivery managers.
   • Certifications. A delivery manager with a few certifications under their belt will likely demand a higher salary.
   • Company. Working for a prestigious company or an exciting start-up can make a huge difference in a delivery manager's salary.

   Average delivery manager salary

   $113,280yearly

   $54.46 hourly rate

   ---

   Entry-level delivery manager salary

   $82,000 yearly salary

   Updated December 20, 2025

   Average delivery manager salary by state

   Rank	State	Avg. salary	Hourly rate
   1	California	$132,927	$64
   2	New Jersey	$119,470	$57
   3	Washington	$117,851	$57
   4	New York	$117,669	$57
   5	District of Columbia	$117,627	$57
   6	Connecticut	$116,319	$56
   7	Oregon	$114,593	$55
   8	Massachusetts	$113,094	$54
   9	Virginia	$112,262	$54
   10	Michigan	$111,641	$54
   11	Pennsylvania	$110,298	$53
   12	North Carolina	$110,016	$53
   13	Georgia	$108,969	$52
   14	Maine	$108,505	$52
   15	Texas	$106,919	$51
   16	Illinois	$106,334	$51
   17	Arizona	$105,124	$51
   18	Ohio	$104,849	$50
   19	Wisconsin	$103,466	$50
   20	Florida	$102,734	$49

   Average delivery manager salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	Simpson Thacher & Bartlett	$177,828	$85.49
   2	McKinsey & Company Inc	$161,143	$77.47	1
   3	ZS	$156,888	$75.43	9
   4	Meta	$155,619	$74.82	162
   5	Bed Bath & Beyond	$149,921	$72.08
   6	Capgemini	$149,418	$71.84	52
   7	Bridgewater Associates	$149,259	$71.76	1
   8	Genentech	$149,255	$71.76	26
   9	VMware	$148,286	$71.29
   10	Apple	$148,028	$71.17	90
   11	Nisum	$147,697	$71.01
   12	Citi	$147,277	$70.81	8
   13	Levi Strauss & Co.	$147,138	$70.74	1
   14	SEI Investments	$147,110	$70.73
   15	Barclays	$146,654	$70.51
   16	Palo Alto Networks	$144,285	$69.37	31
   17	Juniper Networks	$143,557	$69.02
   18	AstraZeneca	$141,796	$68.17	3
   19	Hawaiian Electric Industries	$141,584	$68.07	12
   20	Credit Suisse	$140,190	$67.40

4. Writing a delivery manager job description

   A job description for a delivery manager role includes a summary of the job's main responsibilities, required skills, and preferred background experience. Including a salary range can also go a long way in attracting more candidates to apply, and showing the first name of the hiring manager can also make applicants more comfortable. As an example, here's a delivery manager job description:

   Delivery manager job description example

   JPMorgan Chase is shifting to a product-driven way of working. We are making this change so that we are fully organized around our customers to deliver personalized experiences throughout an employee or manager journeys. This shift is a change in the way we organize and prioritize the work that needs to get done across legacy organizations across Human Resources (HR), Technology and our Chief Administration Office (CAO) to ensure a higher quality output for our customers.
   This role can/may sit within HR, Technology, CAO or centrally (Firmwide).
   
   Our intention is to build products that our customers (employees) love. As such we will:
   Rally behind an employee-first mindset Adopt Proactive end-to-end strategies Galvanize a unified cross-function collaborative environment
   
   JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
   
   We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
   
   The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
   
   As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
   
   Equal Opportunity Employer/Disability/Veterans

   Copy this example

   

5. Post your job

   To find delivery managers for your business, try out a few different recruiting strategies:

   • Consider internal talent. One of the most important talent pools for any company is its current employees.
   • Ask for referrals. Reach out to friends, family members, and your current work to ask if they know any delivery managers they would recommend.
   • Recruit at local colleges. Attend job fairs at local colleges to recruit entry-level delivery managers with the right educational background.
   • Social media platforms. LinkedIn, Facebook, and Twitter have more than 3.5 billion users, and they're a great place for company branding and reaching potential job candidates.

   Post your job online:

   • Post your delivery manager job on Zippia to find and recruit delivery manager candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   To successfully recruit delivery managers, your first interview needs to engage with candidates to learn about their interest in the role and experience in the field. You can go into more detail about the company, the role, and the responsibilities during follow-up interviews.

   Remember to include a few questions that allow candidates to expand on their strengths in their own words. Asking about their unique skills might reveal things you'd miss otherwise. At this point, good candidates can move on to the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new delivery manager

   Once you have selected a candidate for the delivery manager position, it is time to create an offer letter. In addition to salary, the offer letter should include details about benefits and perks that are available to the employee. Ensuring your offer is competitive is vital, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and it is important to be open to discussion and reach a mutually beneficial agreement. After the offer has been accepted, it is a good idea to formalize the agreement with a contract.

   You should also follow up with applicants who don't get the job with an email letting them know that you've filled the position.

   To prepare for the new delivery manager first day, you should share an onboarding schedule with them that covers their first period on the job. You should also quickly complete any necessary paperwork, such as employee action forms and onboarding documents like I-9, benefits enrollment, and federal and state tax forms. Finally, Human Resources must ensure a new employee file is created for internal record keeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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How much does it cost to hire a delivery manager?