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Delivery Manager resume examples for 2025

Updated January 8, 2025
8 min read
Quoted Expert
Dr. Barbara Davis

Delivery manager resume research summary. We analyzed 1,618 delivery manager resumes to determine which ones land the most jobs. Below you'll find example delivery manager resumes that can help you get an interview (and a job offer) from companies like Deloitte and IBM. Here are the key facts about delivery manager resumes to help you get the job:

  • The average delivery manager resume is 655 words long
  • The average delivery manager resume is 1.5 pages long based on 450 words per page.
  • Customer service is the most common skill found on resume samples for delivery managers. It appears on 21.6% of delivery manager resumes.

After learning about how to write a professional resume for a delivery manager, make sure your resume checks all the boxes with our AI resume builder.

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Delivery Manager resume example

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Choose from a variety of easy-to-use delivery manager resume templates and get expert advice from Zippia’s AI resume writer along the way. Using pre-approved templates, you can rest assured that the structure and format of your delivery manager resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

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Delivery Manager resume format and sections

  1. 1

    1. Add contact information to your delivery manager resume

    Your name should be the biggest text on the page and be at or near the top of the document. Your address doesn't need to include your street name or house number - listing your city and state works just fine. Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching). Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

    Delivery Manager Resume Contact Information Example #1

    Hank Rutherford Hill

    St. Arlen, Texas | 333-111-2222 | hank.hill@gmail.com

    Do you want to know more?
    How To Write The Perfect Resume Header
  2. 2

    2. Add relevant education to your delivery manager resume

    Your resume's education section should include:

    • The name of your school
    • The date you graduated (Month, Year or Year are both appropriate)
    • The name of your degree

    If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

    Optional subsections for your education section include:

    • Academic awards (Dean's List, Latin honors, etc. )
    • GPA (if you're a recent graduate and your GPA was 3.5+)
    • Extra certifications
    • Academic projects (thesis, dissertation, etc. )

    Other tips to consider when writing your education section include:

    • If you're a recent graduate, you might opt to place your education section above your experience section
    • The more work experience you get, the shorter your education section should be
    • List your education in reverse chronological order, with your most recent and high-ranking degrees first
    • If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

    Check More About Delivery Manager Education

    Delivery Manager Resume Relevant Education Example #1

    Bachelor's Degree In Business 2008 - 2011

    University of Maryland - College Park College Park, MD

    Delivery Manager Resume Relevant Education Example #2

    Bachelor's Degree In Business 2004 - 2007

    Indiana Wesleyan University Marion, IN

  3. 3

    3. Next, create a delivery manager skills section on your resume

    Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

    Here are some tips to keep in mind when writing your resume's skills section:

    • Include 6-12 skills, in bullet point form
    • List mostly hard skills; soft skills are hard to test
    • Emphasize the skills that are most important for the job

    Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

    Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

    Example of skills to include on an delivery manager resume

    • Customer Service Skills.
       

      Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

    • Cloud Skills.
       

      Cloud is a server that is accessed over the internet. There are different programs and software that also run on these servers. These clouds can be accessed from anywhere in the world as they are not present in your computer storage, but have their online servers. Cloud consists of data centers all across the world.

    • Healthcare Skills.
       

      Healthcare is the maintenance or improvement of a person's health by the diagnosis and treatment of a person's injury, illness, or any other disease. Healthcare is a basic necessity of human life and is the responsibility of the country's government to ensure that each person gets healthcare. Providing healthcare is the job of certified health professionals that includes doctors, surgeons, nurses, and other physicians. Pharmaceutical companies, hospitals, dentistry, therapy, and health training all come under healthcare. Healthcare plays a vital role in the country's economy and its development.

    • Scrum Skills.
       

      Scrum is a lean structure for communicating, designing, and promoting complex products, with a focus on programming development. It has been applied to a variety of areas, including manufacturing, testing, new technology, and marketing techniques. Scrum is a simple framework that helps people, organizations, and teams generate value by providing many solutions to complicated problems.

    • Infrastructure Skills.
       

      Infrastructure includes the organizational and physical structures needed to run an area or a society smoothly. It is a group of basic facilities required for any society or firm to run sustainably and efficiently. The infrastructural system is a high investing area and helps majorly in flourishing the economy and prosperity of a country. It is an underlying system needed for ensuring the safety and comfort of the public and to run a country smoothly. All the tasks needed to be performed for a flourishing economy and a happy and healthy public are included in infrastructure.

    • Java Skills.
       

      Java is a widely-known programming language that was invented in 1995 and is owned by Oracle. It is a server-side language that was created to let app developers "write once, run anywhere". It is easy and simple to learn and use and is powerful, fast, and secure. This object-oriented programming language lets the code be reused that automatically lowers the development cost. Java is specially used for android apps, web and application servers, games, database connections, etc. This programming language is closely related to C++ making it easier for the users to switch between the two.

    • HR Skills.
       

      HR stands for human resources and is used to describe the set of people who work for a company or an organization. HR responsibilities revolve around updating employee records and carrying out management processes like planning, recruitment, evaluation, and selection processes. HR is a key contributor to any company or organization's growth as they are in charge of hiring the right employees, processing payrolls, conducting disciplinary actions, etc.

    Top Skills for a Delivery Manager

    • Customer Service, 21.6%
    • Exceptional Client, 10.2%
    • Project Management, 7.3%
    • Portfolio, 3.6%
    • Other Skills, 57.3%
    Not sure which skills are really important?
    3 Big Tips For Listing Skills On Your Resume
  4. 4

    4. List your delivery manager experience

    The most important part of any resume for a delivery manager is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

    Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

    It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of delivery managers" and "Managed a team of 6 delivery managers over a 9-month project. "

    Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

    What experience really stands out on Delivery Manager resumes?

    Dr. Barbara DavisDr. Barbara Davis LinkedIn Profile

    William J. Atkins Dean, Centenary College of Louisiana

    Graduates participating in internships related to their areas of interest. Internships spanning more than one semester at the same firm stand out as well.
    Don't have any experience?
    How To Show Your Experience On a Resume... Even When You Don't Have Any
    Work History Example # 1
    Project Leader
    Rand-Whitney Group
    • Investigated new procedures and technologies and determined their applicability to Kraft's information systems.
    • Performed detailed unit and systems testing, installed software to production mainframe and client-server environments.
    • Supervised and mentored 2 developers as a Java architect.
    • Minimized down time and increased application capacity by coordinating the upgrade of existing server infrastructure to Windows 2000 for regional facility.
    • Developed 1st training program for all SAP modules; trained 265 users within aggressive timeline of 60 days.
    Work History Example # 2
    Delivery Manager
    HP
    • Staffed the operation to ensure maximum cost effectiveness, while meeting SLA performance requirements.
    • Directed information technologies including infrastructure, applications, security, monitoring, storage and restore/backup to deliver client projects as required.
    • Spearheaded deployment, release, upgrade, and change management projects, adhering to SLAs.
    • Provided strategic management of infrastructure for various business teams within the Imaging and Printing Group (IPG).
    • Supervised the synthesis of multiple electronic trading formats into a single format for EDS/HP healthcare clients.
    Work History Example # 3
    Senior Business Analyst
    SeaWorld
    • Worked with vendor to recommended solutions to resolve issues encountered while developing the mobile applications.
    • Provided second level assistance to desktop support technicians.
    • Maintained and updated documentation for the Unix Systems Administration team.
    • Collaborated with team business analysts to document future state business process using the Lean Six Sigma method.
    • Involved in system testing and UAT phase.
    Work History Example # 4
    Delivery Manager
    El Dia
    • Facilitated resolution of defects identified by SQA.
    • Led project integrating digital distribution for alternative music labels including uploading music and artwork to the Amazon Cloud.
    • Managed Cloud Architecture, Cloud Development, CI/CD Automation, and Commercial Video on Demand teams.
    • Introduced a formal, standardized project portfolio management system, including at a glance executive dashboard.
    • Established new briefing and RFP process with creative teams.
  5. 5

    5. Highlight delivery manager certifications on your resume

    Specific delivery manager certifications can be a powerful tool to show employers you've developed the appropriate skills.

    If you have any of these certifications, make sure to put them on your delivery manager resume:

    1. Project Management Professional (PMP)
    2. Commercial Driver License (CDL)
    3. Certified Scrum Master (CSM)
    4. Master Project Manager (MPM)
    5. Certified Professional - Human Resource (IPMA-CP)
    6. Certified Scrum Product Owner (CSPO)
    7. ITIL Foundation
    8. PMI Risk Management Professional (PMI)
    9. Certified Management Accountant (CMA)
  6. 6

    6. Finally, add an delivery manager resume summary or objective statement

    A resume summary statement consists of 1-3 sentences at the top of your delivery manager resume that quickly summarizes who you are and what you have to offer. The summary statement should include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

    Remember to emphasize skills and experiences that feature in the job description.

    Are you a recent grad?
    Read our guide on how to write a resume summary statement

Common delivery manager resume skills

  • Customer Service
  • Exceptional Client
  • Project Management
  • Portfolio
  • Cloud
  • Client Facing
  • Healthcare
  • Scrum
  • Architecture
  • Infrastructure
  • Java
  • Cash Management
  • Digital Transformation
  • Customer Satisfaction
  • HR
  • Process Improvement
  • Continuous Improvement
  • Service Delivery
  • Digital Marketing
  • Enterprise Resource Planning
  • Jira
  • SDLC
  • Pre Sales
  • Project Plan
  • E-Business
  • Project Scope
  • Azure
  • Manage Client Expectations
  • SLA
  • Application Development
  • CRM
  • Strong Time Management
  • BI
  • Resource Management
  • Business Development
  • Shared Services
  • Saas
  • Direct Reports
  • C Net
  • Windows
  • Customer Expectations

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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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