Plant IT Manager
Delivery manager job in Spring Hill, TN
Experience high-performance, customer-centric inbound-to-manufacturing logistics, powered by cutting-edge technology. Comprehensive Logistics (CLI) is expanding, and we need driven Plant IT Manager like you! Especially if you thrive in:
· Fast-paced, innovative technology base environment
· Opportunities to grow and make an impact
· Be part of the CLI team that values team members
Apply today and fuel the momentum!
POSITION RESPONSIBILITIES:
CLI is seeking an ambitious, professional individual to perform business analyses and requirements gathering and implementation, support, documentation, and training of end users on using the CLI Proprietary Sequencing / WMS / Order Management Enterprise Systems, Specializing in Automotive JIT / JIS Sequencing system which supports RF scanning with integration into ERP (order management, accounting, and other supply chain applications).
The individual will interface with internal and external departments.
POSITION REQUIREMENTS:
Bachelor's Degree in Computer Science, Information Systems or related field preferred.
Minimum 5 years WMS experience in customer support, implementations, project management, system configurations.
Minimum 5 years Sequencing / WMS / Order Management experience with Proprietary WMS and or other commercial WMS Systems.
Prior Lead or Management experience of a small team
MS SQL experience a plus.
Schedule/ Shift: Day Shift 6am -2:30pm
Location: Onsite Spring Hill, TN
Travel Requirements: None
Over Time: N/A
Benefits/Perks:
Benefits: Medical, dental, vision, life insurance, 401K match, & PTO
Career development: Opportunity for advancement
Training: Comprehensive training to fuel your growth and success!
About The Company
Built for precision. Engineered for the future. When ultimate precision and operational reliability are non-negotiable, CLI delivers. As the most advanced 3PL partner in the industry, we integrate cutting-edge technology, machine learning, and process-driven execution to optimize workflows, eliminate inefficiencies, and ensure flawless delivery. More than a logistics provider, CLI is a true embedded partner - ensuring your supply chain moves with unmatched quality, speed, and control.
Comprehensive Logistics is committed to creating a diverse environment and is proud to be an equal opportunity employer.
WORK ENVIRONMENT:
Office / Plant environment and working remote with all the necessary equipment and supplies needed to ensure success.
Extensive computer work required.
Comprehensive Logistics Inc. (CLI) is committed to creating a diverse environment and is proud to be an equal opportunity employer.
Project Manager
Delivery manager job in Brentwood, TN
The Project Manager position plays a critical role in supporting Clearsense and our clients by establishing project plans and approaches in addition to monitoring and controlling activities for both internal and external resources to accomplish all project goals and client expectations. The Project Manager will be responsible for overseeing the successful planning, implementation, and ongoing management of data archiving initiatives for Clearsense in conjunction with our customers' needs.
Key Responsibilities
Lead cross-functional teams in the design, development, and execution of data archiving projects, including establishing project scopes, timelines, and deliverables.
Collaborate with IT, compliance, legal, and business stakeholders to ensure archiving solutions meet organizational and regulatory requirements.
Develop and maintain project plans, budgets, risk assessments, and status reports for all data archiving initiatives. This will include maintaining issues, risks, assumptions, and decisions agreed upon during the program, as well as any scope change requests.
Oversee the selection and implementation of data archiving tools and technologies, ensuring scalability, security, and efficiency.
Monitor project progress, identify risks and issues, and implement mitigation strategies to keep projects on track.
Establish and enforce data retention and disposal policies in coordination with relevant departments.
Provide regular updates and presentations to senior management and stakeholders on project status, milestones, and outcomes as needed.
Build and maintain strong relationships with internal and external stakeholders and effectively communicate regularly with all stakeholders. Facilitate various project-related meetings, utilizing prepared agendas and keeps action items, issues, risks, assumptions, and decisions up to date.
Manage concurrent projects and programs for large integrated delivery network customers that may have upwards of thirty active projects at a time.
Develop and direct technical and non-technical project teams through all phases and activities of our project life-cycle process.
Partner with subject matter experts when appropriate to evaluate the technical and economic feasibility of proposed solutions.
Ensure training and documentation are provided to client end-users and support teams regarding archiving processes and tools.
Work to ensure projects can be delivered within budget and on schedule, and that performance requirements are met.
Maintain awareness of industry trends, emerging technologies, and best practices in data archiving and information governance.
Qualifications
Bachelor's degree in information technology, Computer Science, Business Administration, or a related field (Master's degree preferred).
5+ years of experience in project management, preferably with a background and experience in data archiving, data governance, or enterprise IT projects.
Applicable understanding of data lifecycle management, regulatory compliance (such as GDPR, HIPAA, etc.), and information security principles.
Proven ability to manage multiple projects simultaneously and deliver results within defined timelines and budgets.
Excellent communication, leadership, and stakeholder management skills.
Experience with project management methodologies (Agile, Waterfall, etc.) and tools (MS Project, Jira, Asana).
Relevant project management certification (PMP, PRINCE2, etc.) is desirable.
Skills & Competencies
Strategic thinking and problem-solving
Diligence and organizational skills
Issue escalation awareness
Technical proficiency in data archiving solutions and enterprise IT environments
Ability to work collaboratively in a fast-paced, cross-functional team environment
Strong analytical and reporting abilities
Final Mile Manager
Delivery manager job in Mount Juliet, TN
Arhaus was founded in 1986 on a simple idea: Furniture and décor should be sustainably sourced, lovingly made, and built to last. Today, we partner with artisans worldwide who share our vision, creating beautiful, heirloom-quality pieces that can be used-and loved-for generations.
The Final Mile Manager, Final Mile Operations, is responsible for leading the Final Mile Partners and 3PL Relationships while overseeing the overall performance of the Final Mile Operations of their designated hub(s). Their primary focus is to ensure each provider executes Arhaus Standard Operating Procedures. They will ensure that the required delivery deadlines are met and that there is a consistent brand-right experience at the hub(s). Their local presence will elevate the Arhaus customer experience. The role requires strategic focus, physical presence, and active participation to ensure the level of service provided in each Final Mile location exceeds the customer's delivery needs.
Essential Duties & Responsibilities:
In partnership with the 3PL Provider Management team, the Final Mile Manager will be expected to oversee the day-to-day operations at designated hub facilities to ensure adherence to SOPs. They will oversee the performance of key metrics such as cost per stop, order cycle time, on-time delivery percentages, return and exchange rates, and most importantly, customer satisfaction. Oversight will include participation in morning loadouts and standup meetings with drive teams/3PL provider management. Strong partnerships are critical, both internally and externally. They will support their local store management team as issues arise and attend store transfer deliveries regularly. The Final Mile Manager will work with 3PL Provider Management to identify specific areas of improvement and share best practices among locations and with colleagues. They will share product-specific information and assembly instructions with the 3PL Provider to promote training and education to the delivery team. On-site operation audits will be required to hold Arhaus to a standard of accountability. While monitoring the delivery experience, they will investigate delivery failures and escalations to provide resolution and root cause to the internal and external customers. The Final Mile Manager will complete 3PL Provider invoicing approval for billing accuracy.
Key fundamental skill sets for this role will be:
Demonstrate knowledge of the operations
Does not shy away from confrontation and can handle conflict resolution
Strives to meet or exceed the expectations of internal and external customer standards
Adapts to change quickly and easily and performs effectively; demonstrates the ability to multi-task, managing competing priorities effectively as well as their time
Self-Starter capable of working independently and making decisions with limited supervision
Ability to thrive in a fast-paced environment
Analytical ability with the capability to understand business challenges, solve complex problems, and drive towards solutions
Demonstrated ability to communicate, collaborate, and influence cross-functionally; achieving results through internal and external partnerships
Requirements:
Education: High school diploma; College Degree preferred.
Must have 3-5 years in Logistics/Home Delivery Operations
Valid Driver's License required
Reliable transportation
Working knowledge of database applications such as Microsoft Office Suite of programs: Excel, Outlook, PowerPoint, Word and Teams.
Dedication to business and allow flexibility with work hours if necessary: Typical 6 am start times and includes use of personal vehicle for ride-behinds and store visits
No physical limitations that limit the ability to carry and move furniture weighing up to 150 lbs.
Maintain the confidentiality of the customer's information
Arhaus is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Arhaus is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Arhaus are based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, gender identity, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Arhaus will not tolerate discrimination or harassment based on any of these characteristics. Arhaus encourages applicants of all ages.
Project Manager - Commercial (Nashville, TN)
Delivery manager job in Brentwood, TN
BELL Construction is hiring a Project Manager to join their Building Division to manage commercial construction projects in the Nashville area. The Project Manager (PM) is responsible, with the Project Superintendent, for the overall management and administration of a project ($5 - $50 million). This includes involvement in preconstruction services, estimating, subcontractor management, submittal processing, meeting the schedule budget, and achieving high quality on all projects.
Job Responsibilities
Has a solid understanding of construction safety practices. Has full ability to stop work if unsafe conditions exist and reports concerns to the Project Superintendent and Safety department.
Understands all trades, including MEP, and has strong knowledge of ground up construction.
Conducts constructability reviews as design progresses and develops conceptual and detailed quantity survey estimates.
Assists preconstruction department with solicitation of subcontractor proposals, development of subcontractor bid packages, review of subcontractor scopes and pricing, and preparation of project estimate.
Accurately and efficiently prepares detailed schedules, making adjustments as needed.
Forecasts costs throughout the lifecycle of the project.
Understands different delivery methods and contract types and able to foster and maintain construction management, design-build, and design-assist relationships.
Provides guidance and oversight to project team members responsible for project documentation and regularly verifies for accuracy and deficiencies.
Supervises the submittal process, identifying and resolving any high impact issues that occur.
Makes subcontractor selection and manages entire subcontract process. Can negotiate and resolve nearly all subcontractor issues and knows when to include higher level team members from both sides.
Trains, mentors, coaches, and evaluates Assistant Project Managers and Project Engineers.
Develops financial management skills by reviewing financial statements with Senior Team Leadership.
Understands and monitors construction insurance and bonding process.
Develops project-specific punchlist approach and integrates owner, CM, and designers into the program. Arranges and attends the punchlist walkthrough.
Manages project closeout from beginning to end.
Monitors costs on Self-Performed Work, developing mitigating measures as needed.
Understands and manages all costs associated with a change request.
Partners with the Safety Director and Quality Control Director to manage and ensure compliance with each program's policies, protocols, and government regulations for all projects.
Ensures a harassment-free workplace for all employees.
Performs additional responsibilities as assigned.
Education & Experience
Minimum required - Bachelor's Degree in Construction Management, Engineering, or related field.
Minimum required - Two (2) years Assistant Project Management experience.
Knowledge & Skills
Proficient in Microsoft Office Suite, including Excel, PowerPoint, Outlook, and Word.
Ability to use and implement new tools and technologies, such as Viewpoint, Bluebeam, and other Building Information Models (BIM) software.
Knowledge of local markets with ability to develop and maintain business relationships.
Excellent verbal and written communication skills, including delivering clear and persuasive presentations.
Basic understanding of construction finance, scheduling, engineering, estimating, and purchasing processes and techniques.
Able to read, comprehend, and interpret contracts, drawings, blueprints, specifications, schedules, and scopes of work.
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All interested candidates are encouraged to apply.
Resident Engagement Manager
Delivery manager job in Franklin, TN
Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity
Grow your career with Brookdale! Our Resident Engagement Managers have opportunities for advancement by exploring a new career in positions such as Clare Bridge Program Managers and Resident Engagement Directors.
Key Responsibilities
Plan and execute monthly activity calendars, events, and community outings.
Lead, schedule, and support engagement staff and volunteers.
Partner with other departments to enhance resident satisfaction and support tours and marketing events.
Manage budgets, vendors, supplies, and program documentation.
Ensure all programs meet safety, quality, and regulatory standards.
Ideal Candidate
Creative, outgoing, and organized, with a passion for enriching the lives of older adults.
Strong leadership and communication skills with the ability to inspire both staff and residents.
Experience in senior living, hospitality, recreation therapy, event planning, or a related field preferred.
Able to balance planning, administrative work, and hands-on engagement with residents.
Schedule
Primarily Monday-Friday, with flexibility for occasional evenings and weekends for special events. Participates in the community's Manager-on-Duty rotation as needed.
Make Lives Better Including Your Own.
If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.
Part and Full Time Benefits Eligibility
Medical, Dental, Vision insurance
401(k)
Associate assistance program
Employee discounts
Referral program
Early access to earned wages for hourly associates (outside of CA)
Optional voluntary benefits including ID theft protection and pet insurance
Full Time Only Benefits Eligibility
Paid Time Off
Paid holidays
Company provided life insurance
Adoption benefit
Disability (short and long term)
Flexible Spending Accounts
Health Savings Account
Optional life and dependent life insurance
Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
Tuition reimbursement
Base pay in range will be determined by applicant's skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company's 401(k) program.
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
The application window is anticipated to close within 30 days of the date of the posting.
Education and Experience
Requires at least one year of direct experience with adults. Leadership experience and a degree in a related field are preferred (therapeutic recreation, gerontology, health care, education or other related field)
Certifications, Licenses, and Other Special Requirements
Must have a valid driver's license and may be required to obtain a commercial driver's license based on the needs of the community
Management/Decision Making
Applies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness, or a combination of these.
Physical Demands and Working Conditions
Standing
Walking
Sitting
Use hands and fingers to handle or feel
Reach with hands and arms
Stoop, kneel, crouch, or crawl
Talk or hear
Ability to lift: up to 50 pounds
Vision
Requires interaction with co-workers, residents or vendors
Occasional weekend, evening or night work if needed to ensure shift coverage
On-Call on an as needed basis
Possible exposure to communicable diseases and infections
Exposure to latex
Possible exposure to blood-borne pathogens
Possible exposure to various drugs, chemical, infectious, or biological hazards
Subject to injury from falls, burns, odors, or cuts from equipment
Requires Driving: Drives residents (Tier 1)
Brookdale is an equal opportunity employer and a drug-free workplace.
Utilizes a person-centered approach starting with positive perceptions of aging, while building relationships and connections amongst residents.
Develops a monthly calendar, in partnership with residents, based on residents' shared interests.
Collaborates with community leadership team to plan, coordinate, and execute special events at the community including, but not limited to, holiday, family, educational, and other marketing events.
Plans and schedules meaningful opportunities for resident engagement outside the community, which may include driving a community vehicle.
This job description represents an overview of the responsibilities for the above-referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by their supervisor.
Auto-ApplyPedigree Foundation Fundraising Engagement Manager
Delivery manager job in Franklin, TN
PEDIGREE Foundation Fundraising and Engagement Manager
Franklin, TN
On-site
The Fundraising and Engagement Manager has primary responsibility for donor development and executing new creative Fundraising events/outreach to drive additional donor revenue under the direction of the Executive Director. These activities include the signature VIP Reception and Golf Tournament, Songwriters Night, Online Giving Campaigns, and all operational aspects of the PEDIGREE Foundation DOGS RULE. gear which is one of our fundraising platforms. This role supports these goals; (1) to help more dogs find forever homes through funds raised to support our grants program; (2) to drive engagement of Mars associates and the public; and (3) to drive awareness of PEDIGREE Foundation.
This Associate also leads the strategic direction of our Gear design and merchandising efforts, operates our in-office retail store, our online retail store, and our pop-up stores at a variety of external partnership events. The PEDIGREE Foundation Fundraising Engagement Manager leads the recruitment and management of our active volunteer (PEDIGREE Foundation Ambassador) team and creates new opportunities to drive awareness and sales of DOGS RULE. gear and other fundraising initiatives. Reports to the Executive Director of PEDIGREE Foundation.
What are we looking for?
Bachelor's degree in business, communication or non-profit fundraising
4+ years of experience working for non-profit
Experience with development/fundraising in a non-profit space
Previous experience in managing events
Be able to support flexible working hours/days
Internal and external stakeholder management
Strong organizational skills and agility
Strong communication skills
Project management experience
A passion for pets/animal welfare
Nice to have
Experience in retail and inventory management
What would be your key responsibilities?
Develop fundraising strategy with the Executive Director and execute programs to support the goal of raising by 2030 additional money for the Foundation's grant programs.
Develop a strategy for retail sales and execute tactics to support decisions of the Pedigree Foundation Board and Fundraising Committee
Fundraising Events
Manage and execute Annual VIP Reception, Golf Tournament, Songwriters fundraising events
Manage with Internal and external team collaborative events that drive engagement for Associates and raises awareness for donors.
Develop and manage Internal Donor Campaign for Pet Tag Wall
Work with Mars stakeholders and strategic business communication team to drive Associate Payroll Deduction participation
Drive general event planning and coordination with Culture Counsel to include the Foundation in MARS internal activities.
Gear
Design, create, and select merchandise and apparel.
Oversee merchandise production, sales, and brand standards.
Function as the Pedigree Foundation contact for vendors and participate in regular meetings with vendors to coordinate with and expand on DOGS RULE. gear sales.
Create and lead an Associate Gear Subcommittee to provide input and feedback on merchandise design.
Organize and manage all retail sales events (set-up/tear-down, ordering, venue logistics, coordinating volunteers)
Review and measure reporting templates to track sales and inventory
Create merchandise opportunities through the development of relationships with public figures including social media bloggers, and coordinate with social communication leads for integration into social media platforms.
Manage retail store space in the Mars Petcare office.
Maintain store and brand appearance by executing regular floor set arrangements
Expand merchandise line to other sites and create pop-up stores.
Create look books of current and future merchandise to be used for events and distributed to associates.
Oversee systems and inventory in new store.
Expand opportunities for Gear cross-segment and at Mars Retail.
Manage online sales through the management of the DOGS RULE. gear online webstore.
What can you expect from Mars?
Work with over 130,000 with diverse and talented Associates, all guided by The Five Principles.
Join a purpose driven company, where we're striving to build the world we want tomorrow, today.
Best-in-class learning and development support from day one, including access to our in-house Mars University.
An industry competitive salary and benefits package, including company bonus.
Mars does not sponsor visas for this role.
This position is not eligible for relocation benefits
.#LI-MS1#LI-onsite
Auto-ApplyAdTech Engagement Manager
Delivery manager job in Franklin, TN
We are Automotive Business Scientists. We empower our clients to turn overwhelming industry data into discovery, action and measured success. We are unique market leaders because we find and examine possibilities through the clarity of a scientific lens. To solve the toughest client challenges, we need curious, creative and dedicated people to join our team.
We search out individuals who align with our core values and who adhere to the highest standards of integrity and ethics in everything they do. Our company is filled with the brightest minds and the biggest hearts at every level. We recognize that personal success takes on many different forms of the course of our lives - both professional and personally - so we provide a myriad of benefits and programs focused on Wellbeing, Growth, Community and Recognition. One size does not fit all, so we encourage every Urban Scientist to discover their own formula for success. If this sounds like the kind of company you would like to work with, Apply Now!
POSITION OVERVIEW
We are looking for an Engagement Manager with a nuanced understanding of digital marketing and client relationship skills to maximize our growth potential with these partnerships. Across our marketing solution set, this position serves a key role bridging client management, product support and business development. The Engagement Manager will mainly be focused on internal relationships and communication but should also be comfortable interfacing external client teams.
This role has current Hybrid Workplace flexibility, and candidates must be available to work in-person two to three days per week at an Urban Science office location. We are headquartered in Detroit, MI and additionally have flexibility to consider candidates local to Atlanta, Dallas (Plano), or Nashville (Franklin).
URBAN SCIENCE DOES NOT AND WILL NOT PROVIDE IMMIGRATION RELATED SPONSORSHIP FOR THIS ROLE, NOW OR IN THE FUTURE.
Essential Duties and Responsibilities
Under limited supervision, manage the execution of assigned digital marketing and consumer engagement solution contracts with existing agency and media platform partners.
Manage the day-to-day relationship with the client organization (related to the managed contracts), supporting new business pitches, and maintaining high levels of client satisfaction.
Work with Sr. Engagement Manager(s) to support the execution of digital marketing and consumer engagement solution contracts with existing agency and media platform partners.
Act as key interface between external clients, internal product teams, and business development.
Liaison directly with internal product teams to ensure client business requirements for new products can be technically supported by our solution set.
Support internal contract management activities including CRM system tasks, revenue monitoring and budget support.
Ensure consistent product performance and deliverables that are in line with client business strategy.
Identify opportunities for Urban Science to expand existing client relationships.
Qualifications - Education and Experience
Data Savvy: Requires a broad understanding of real-time analytics, and experience working with data to provide clear and insightful recommendations
Thought Leadership: Requires ability to apply Urban Science methodologies and new ideas to the client's mission critical problems to help them drive business
MS Office: Requires solid knowledge of MS Excel, Word, PowerPoint, Teams, and Outlook
Communication skills: Strong written and verbal skill set required, included ability to communicate concisely and effectively with various levels of leadership
Presentation skills: ability to conduct professional presentations with various levels of leadership
Analytical Thinking: Requires the ability to understand a situation by breaking it apart into smaller pieces, and/or tracing the implications of a situation in a step-by-step causal way
Strategic Influence: Requires the ability to effectively persuade, convince, and influence others in order to gain support to achieve work related goals/objectives
Initiative: Requires the drive to go above and beyond in order to improve or enhance job results
Time Management: Requires strong capability to prioritize competing demands, manage multiple concurrent tasks and run meetings on schedule
Project Management: Project management skills, including the ability to estimate work efforts, define work plans, monitor progress and report schedule variances and scope changes
EDUCATION and EXPERIENCE
University degree required; business or related degrees are preferred from an accredited college or university, or equivalent foreign intuition.
Minimum of 4 years related work experience, ideally within digital marketing/media
Experience in targeted-audience procurement, media attribution, digital campaign ROI analytics required
OEM or Agency experience strongly preferred
Familiarity with Media planning and buying mechanics preferred
SQL experience a plus
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This description is intended to describe the type and level of work being performed by a person assigned to this position. It is NOT an exhaustive list of all duties and responsibilities required by a person so classified. The job may require additional hours beyond the normal 40-hour workweek.
Auto-ApplySr Manager, Dealer Services - Manheim Nashville
Delivery manager job in Mount Juliet, TN
Company
Cox Automotive - USA
Job Family Group
Vehicle Operations
Job Profile
Sr Manager, Dealer Services
Management Level
Sr Manager - People Leader
Flexible Work Option
No remote option; must work at a specified Cox location
Travel %
Yes, 5% of the time
Work Shift
Day
Compensation
Compensation includes a base salary of $87,200.00 - $130,800.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Job Description
The Sr. Manager Dealer Services will support a high-volume location Manheim physical site with high touch accounts with significant financial impact and may oversee additional client-facing departments.
Leads team to develop and determine the optimal sales strategy for client vehicles across both physical and digital sales channels.
Leads and directs supervisors/managers to optimize work volumes and staffing levels, ensuring operational efficiency and excellent customer service.
Drives team development by reviewing performance indicators and implementing improvement strategies. Implements a robust performance management process aligned with organizational expectations and utilizes tools for goal accomplishment.
Acts as a Manager-Level escalation point for complex customer issues and fosters transparent communication to collaborate with customers and various Manheim groups, ensuring smooth operational and administrative sales processes.
Maintains positive relationships with all site/market customers, develops new business, and provides quality service.
PRIMARY DUTIES/KEY RESPONSIBILITES
• The Sr. Manager role involves a higher level of strategic leadership, oversight, and responsibility for the overall operation of the department. It includes a more significant focus on relationship management, strategic reporting, and advocating for team needs at a higher organizational level.
• Manages and provides direction to managers on work volumes, planning, and continuous monitoring of staffing levels to ensure efficiency, work quality, prioritization, and superior customer service.
• Prepares reports for executive leadership, tracking strategic goal accomplishment, and reporting progress to stakeholders.
• Proactively reviews performance data, including financial, sales, and activity reports to monitor and measure departmental productivity and provide strategic and consultative insights to stakeholders.
• Serves as the key point of contact for both internal and external clients, addressing escalations and inquiries. Cultivate and maintain positive working relationships with clients to ensure a superior and positive client experience.
• Develops and recommends solutions for clients that are mutually rewarding using Cox Automotive products, services, and resources.
• Consults with clients on recommended digital sales strategies to post vehicles using Cox Automotive channels.
• Utilizing a deep understanding of the automotive business and clients' business models, strategically align Cox Automotive's suite of products and services to ensure client success.
• Strategically lead and maintain transparent communication by disseminating organization information effectively through comprehensive means, including department meetings, one-on-one sessions, targeted email communications, Teams chats, and regular interpersonal engagements. As a Senior Manager, ensure that communication practices align with the organization's overarching goals, fostering a culture of openness and collaboration across various channels.
• As a Senior Manager, spearhead the holistic development of the team by conducting in-depth reviews of performance against key indicators, strategically formulating, and executing improvement strategies. Simultaneously, foster a high-performing team through strategic recruitment, orientation, training, and supervision. Delegate tasks and establish deadlines to optimize team efficiency. Take a leadership role in cultivating an employee-oriented company culture, emphasizing quality, continuous improvement, and key employee retention.
• Collaborates with other departments, physical sites, and leadership - ensuring ongoing communication, coordination of activities and a high quality of customer service both internally and externally.
• Partner with outside sales teams to develop new client accounts and increase volume with existing clients through proactive outreach. Utilize strong relationships and a consultative approach with clients to address concerns and fulfill requests to ensure client success.
• Spearhead the comprehensive development of the team, encompassing the review of team performance against indicators, strategic development, and execution of improvement strategies. Simultaneously, cultivate a high-performing team by recruiting, orienting, training, and supervising staff, providing educational opportunities, and offering counsel or discipline when necessary.
• Implement a robust performance management and development process, aligning with organizational expectations for productivity, quality, continuous improvement, and goal accomplishment using tools and daily metric goals. Develop and nurture team members' strengths and identifying areas for improvement through encouragement with goal setting, feedback, employee recognition, rewards, and performance development planning.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, Teams chats, and regular interpersonal communication.
• Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Work in cooperation with safety leadership in support of all safety activities aligned with Safety Excellence.
• Perform any other duties assigned.
Required Experience & Specialized Knowledge and skills
Equivalent combination of education and work-related experience
Bachelor's degree in a related field and 8+ years of progressive experience in outside sales and service, automotive, auction, wholesale internet sales a plus. The right candidate could also have a different combination, such as a master's degree and 6 years' experience; a Ph.D. and up to 3 years of experience; or 12 years' experience in a related field.
At least 3 years' experience in a management/leadership role with a proven track record of success.
Experience in the automobile industry or the auction business preferred.
Customer service experience required.
Experience coaching and leading others required.
Ability to foster productive and professional internal and external business relationships required.
Strong verbal and written communication skills required.
Strong interpersonal skills required.
Strong ability to problem-solve and de-escalate heated situations required.
Strong organizational skills required.
Proficient computer software skills necessary. Must possess basic Microsoft Excel, Word, and Outlook skills.
Ability to sit or stand for prolonged periods of time.
Ability to perform repetitive data entry tasks, manual dexterity.
Vision abilities required include close, distance and depth perception.
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Auto-ApplySr Manager, Dealer Services - Manheim Nashville
Delivery manager job in Mount Juliet, TN
Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Sr Manager, Dealer Services Management Level Sr Manager - People Leader Flexible Work Option No remote option; must work at a specified Cox location Travel % Yes, 5% of the time Work Shift
Day
Compensation
Compensation includes a base salary of $87,200.00 - $130,800.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Job Description
The Sr. Manager Dealer Services will support a high-volume location Manheim physical site with high touch accounts with significant financial impact and may oversee additional client-facing departments.
* Leads team to develop and determine the optimal sales strategy for client vehicles across both physical and digital sales channels.
* Leads and directs supervisors/managers to optimize work volumes and staffing levels, ensuring operational efficiency and excellent customer service.
* Drives team development by reviewing performance indicators and implementing improvement strategies. Implements a robust performance management process aligned with organizational expectations and utilizes tools for goal accomplishment.
* Acts as a Manager-Level escalation point for complex customer issues and fosters transparent communication to collaborate with customers and various Manheim groups, ensuring smooth operational and administrative sales processes.
* Maintains positive relationships with all site/market customers, develops new business, and provides quality service.
PRIMARY DUTIES/KEY RESPONSIBILITES
* The Sr. Manager role involves a higher level of strategic leadership, oversight, and responsibility for the overall operation of the department. It includes a more significant focus on relationship management, strategic reporting, and advocating for team needs at a higher organizational level.
* Manages and provides direction to managers on work volumes, planning, and continuous monitoring of staffing levels to ensure efficiency, work quality, prioritization, and superior customer service.
* Prepares reports for executive leadership, tracking strategic goal accomplishment, and reporting progress to stakeholders.
* Proactively reviews performance data, including financial, sales, and activity reports to monitor and measure departmental productivity and provide strategic and consultative insights to stakeholders.
* Serves as the key point of contact for both internal and external clients, addressing escalations and inquiries. Cultivate and maintain positive working relationships with clients to ensure a superior and positive client experience.
* Develops and recommends solutions for clients that are mutually rewarding using Cox Automotive products, services, and resources.
* Consults with clients on recommended digital sales strategies to post vehicles using Cox Automotive channels.
* Utilizing a deep understanding of the automotive business and clients' business models, strategically align Cox Automotive's suite of products and services to ensure client success.
* Strategically lead and maintain transparent communication by disseminating organization information effectively through comprehensive means, including department meetings, one-on-one sessions, targeted email communications, Teams chats, and regular interpersonal engagements. As a Senior Manager, ensure that communication practices align with the organization's overarching goals, fostering a culture of openness and collaboration across various channels.
* As a Senior Manager, spearhead the holistic development of the team by conducting in-depth reviews of performance against key indicators, strategically formulating, and executing improvement strategies. Simultaneously, foster a high-performing team through strategic recruitment, orientation, training, and supervision. Delegate tasks and establish deadlines to optimize team efficiency. Take a leadership role in cultivating an employee-oriented company culture, emphasizing quality, continuous improvement, and key employee retention.
* Collaborates with other departments, physical sites, and leadership - ensuring ongoing communication, coordination of activities and a high quality of customer service both internally and externally.
* Partner with outside sales teams to develop new client accounts and increase volume with existing clients through proactive outreach. Utilize strong relationships and a consultative approach with clients to address concerns and fulfill requests to ensure client success.
* Spearhead the comprehensive development of the team, encompassing the review of team performance against indicators, strategic development, and execution of improvement strategies. Simultaneously, cultivate a high-performing team by recruiting, orienting, training, and supervising staff, providing educational opportunities, and offering counsel or discipline when necessary.
* Implement a robust performance management and development process, aligning with organizational expectations for productivity, quality, continuous improvement, and goal accomplishment using tools and daily metric goals. Develop and nurture team members' strengths and identifying areas for improvement through encouragement with goal setting, feedback, employee recognition, rewards, and performance development planning.
* Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, Teams chats, and regular interpersonal communication.
* Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Work in cooperation with safety leadership in support of all safety activities aligned with Safety Excellence.
* Perform any other duties assigned.
Required Experience & Specialized Knowledge and skills
* Equivalent combination of education and work-related experience
* Bachelor's degree in a related field and 8+ years of progressive experience in outside sales and service, automotive, auction, wholesale internet sales a plus. The right candidate could also have a different combination, such as a master's degree and 6 years' experience; a Ph.D. and up to 3 years of experience; or 12 years' experience in a related field.
* At least 3 years' experience in a management/leadership role with a proven track record of success.
* Experience in the automobile industry or the auction business preferred.
* Customer service experience required.
* Experience coaching and leading others required.
* Ability to foster productive and professional internal and external business relationships required.
* Strong verbal and written communication skills required.
* Strong interpersonal skills required.
* Strong ability to problem-solve and de-escalate heated situations required.
* Strong organizational skills required.
* Proficient computer software skills necessary. Must possess basic Microsoft Excel, Word, and Outlook skills.
* Ability to sit or stand for prolonged periods of time.
* Ability to perform repetitive data entry tasks, manual dexterity.
* Vision abilities required include close, distance and depth perception.
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Auto-ApplySenior MEP Project Manager
Delivery manager job in Gallatin, TN
Gallatin, Tennessee - 2025-10-20 If you're one to rise to a challenge, this opportunity is for you. Your resume is great, but we also want to know what drives you. We're committed to culture and seek employees who can grow both professionally and personally with us.
At TSP, we make sure our employees have the opportunity to build fulfilling careers. Why? Because if our people aren't taken care of, our customers won't be either. TSP was founded on the belief that our people are our product, and our commitment to those employees is reflected in our company values.
THESE ARE THE JOB DUTIES AND RESPONSIBILITIES OF A SENIOR PROJECT MANAGER:
* Oversees on-site project activities, attending regular and ad hoc meetings as needed
* Serves as the main contact for the client, design team, consultants, trade partners, and construction team across all MEP disciplines
* Coordinates with engineers, subcontractors, suppliers, inspectors, real estate developers, and building operators
* Develops and manages comprehensive project schedules covering all phases from engineering to closeout
* Uses document management systems to track MEP scope and costs for the client
* Handles CM and subcontractor change order submissions and project communications using tracking logs and collaboration tools
* Addresses field issues promptly and ensures responses from responsible parties
* Monitors and redirects RFIs to ensure timely resolution of open issues
* Supports design teams with DOB PAA filing schedules and related documentation
* Conducts site walks, documents deficiencies, and issues corrective action reports
* Assists with commissioning schedules, equipment delivery coordination, and punch list management as needed
* Demonstrates advanced MEP design knowledge, reviews project documentation efficiently, and coordinates design documents among trades
YOU SHOULD BE ABLE TO HANDLE EVERYTHING ABOVE BECAUSE YOU HAVE EXPERIENCE LIKE:
* BS Degree in Mechanical, Electrical, Architectural, Civil Engineering, or Construction Management required; MS in Engineering preferred
* Minimum 5 years of relevant experience in project engineering, construction management, cost control, or related fields
* Expert knowledge of MEP systems and design practices
* Experience in commercial office, hospital, higher education, residential tower, or multi-use high-rise construction sectors
* Strong skills in contract and subcontractor estimating review
* Proficiency in building codes, local laws, energy codes, and issue resolution with DOB and utility standards
* Minimum OSHA 30-hour certification required or obtainable upon hiring
* Ability to travel domestically and/or internationally as needed
ADDITIONAL INFORMATION ABOUT THIS ROLE:
* Pay grade: 27
* View our benefits and pay grade information here: https://marketing.mytsp.net/tsp-benefits
* Candidates must be authorized to work in the United States
WE ARE TSP
TSP is award-winning, customer-endorsed, and minority-owned. We provide custom, flexible, and flawlessly executed IT services and talent solutions throughout the United States and Canada.
We create great customer experiences by saving you time and money. We're driven by integrity - we do what we say we will do - exceeding expectations. Our value-based pricing is tailored to your business objectives, with your success as our top priority. We don't manufacture devices or sell software - our product is our people.
TSP is an equal opportunity employer and welcomes applications from all qualified persons without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Back to Latest Job Openings
Senior Technical Manager, Water Resources Supply
Delivery manager job in Brentwood, TN
Water Resources Senior Engineer Professional
Preferred locations: Brentwood, TN Arlington, VA Milwaukee, WI
Founded in Denmark, Ramboll is a foundation-owned people company. We have more than 18,000 experts working across our global operations in 35 countries with thousands of experts working across 70 offices in the Americas. Our experts are leaders in their fields, developing and delivering innovative solutions in diverse markets including Buildings, Transport, Planning & Urban Design, Water, Environment & Health, Energy, and Management Consulting. We invite you to contribute to a more sustainable future working in an open, collaborative, and empowering company. Combining local experience with global knowledge, we together shape the societies of tomorrow.
Are you motivated by creating sustainable change for long term water issues? Are driven to develop staff and client relationships? Are you our new member of Ramboll's Water Resources team working toward solutions for water supply and utility planning?
If this sounds like you, or you're curious to learn more, then this role could be the perfect opportunity. Join our Water Resources US Division as our new Senior Project Manager and work with us to close the gap to a sustainable future.
Job Description
As our new Water Resources Senior Engineering Professional specializing in water supply and master planning, you will lead and support complex planning projects for public and private water utilities, regional agencies, and municipalities as well as work with industrial companies to evaluate water supply resiliency. This role requires a strategic thinker with a solid technical background, strong communication skills, and the ability to manage projects and mentor junior staff.
You will work with a diverse project team of water quality, infrastructure, and treatment experts to deliver solutions to our clients. Our team is vibrant, innovative, international, and supportive. You will collaborate with your colleagues to play a critical role in defining and delivering projects innovative and sustainable solutions to both public and private sector clients.
Your key responsibilities will be:
Provide technical leadership and expertise to the team in water supply resiliency and water utility planning.
Identify and pursue business opportunities; prepare and deliver reports, presentations, and technical documents summarizing findings, recommendations, and regulatory compliance efforts.
Lead team in development of water risk and resiliency assessments, hydrologic modeling, development of capital improvement plans; develop and evaluate long-term water demand projections, supply strategies, and infrastructure needs; prepare planning documents including integrated water resources plans, water management plans, and water system master plans; work collaboratively with multidisciplinary teams including environmental scientists, GIS analysts, and civil engineers.
Qualifications
About you:
Bachelors degree in water resources engineering or similar discipline with 10+ years experience. Advanced degree highly desirable.
Licensure as a professional engineer or ability to obtain within 6 months of employment.
Demonstrated business development and leadership capabilities.
Strong understanding of project delivery tools and metrics, and a proven history leading project delivery teams to successfully meet client expectations and supporting project teams.
Additional Information
What we can offer you:
Commitment to your development
Leaders guided by our Leadership Principles
A culture that welcomes you as the unique person you are
Inspiration from colleagues, clients, and projects
The long-term thinking of a foundation-owned company
Work at the heart of sustainable change
Ramboll is a global architecture, engineering, and consultancy company. We believe that the purpose of sustainable change is to create a thriving world for both nature and people. So, that's where we start - and how we work. At Ramboll, our core strength is our people, and our history is rooted in a clear vision of how a responsible company should act. Being open and curious is a cornerstone of our culture. We embrace an inclusive mindset that looks for fresh, diverse, and innovative perspectives. We respect, embrace, and invite diversity in all forms to actively cultivate an environment where everyone can flourish and realize their full potential.
Ready to join us?
Please submit your application. Be sure to include all relevant documents including your CV, cover letter, etc.
We recognize that some candidates only apply when they tick every box. However, passion and potential often outweigh a perfect resume and Ramboll's supportive learning culture can help you grow. So if this role resonates with you but you don't meet all the requirements, we encourage you to apply. You might be the perfect fit for this opportunity or another within our team.
Thank you for taking the time to apply! We look forward to receiving your application.
An equal opportunity employer
Equality, diversity, and inclusion is at the heart of what we do. At Ramboll, we believe that diversity is a strength and that different experiences and perspectives are essential to creating truly sustainable societies. We invite applications from candidates of all backgrounds, regardless of age, disability or medical condition, gender identity, marriage and domestic partnership, pregnancy and maternity, race, ancestry, or national origin, religion or belief, sex and sexual orientation, military service and veteran status, or any other protected characteristic. Ramboll wants to ensure opportunities are accessible to candidates with disabilities. Please reach out to our recruitment team to discuss any adjustments that you might require during the application process.
Senior Traffic Project Manager
Delivery manager job in Brentwood, TN
Job Description
Are we the road to your future?
We are currently searching for an experienced Senior Traffic Project Manager to support our East Gulf Region group located in Brentwood/Nashville, Knoxville, Chattanooga, or Memphis, TN. Candidates must be willing to relocate to Tennessee if out of state.
To be considered for this position, applicants must have, at minimum, 15 years of relevant traffic engineering and/or transportation planning experience.
What you'll be doing:
Project Types
Traffic operations analysis, traffic signal design, traffic signal timing development, corridor planning studies, transportation safety studies, roadway master planning, long range transportation planning, and transportation modeling (micro and macro)
Project Execution
Prepares a Project Execution Plan (PEP) that identifies the project team organization, identifies each specific task or phase and all work that must be performed to complete the project, outlines a schedule to ensure that the project can be completed on time, and develops an estimate and schedule of the manpower requirements needed to complete the project
Holds a project kick-off meeting to review the PEP with project team members
Ensures Quality Control/Assurance reviews are taking place and are documented
Notifies accounting when the project is ready for the closure cycle and ensures all files and documents are retained in accordance with corporate policy
Project Monitoring and Review
Is responsive and maintains direct contact with clients on a continuing basis to discuss technical and scheduling issues
Conducts project staff meetings to review progress and further communication and coordination within the team
Participates in the month end project review that coincides with monthly billing and status reports
Prepares and presents a detailed project review for the TN Roadway Leader
Prepares and issues a monthly project progress report
Reviews Revenue Summary Reports monthly, including the status of A/R and WIP
Project Control
Ensures that all technical design changes are approved to conform to the standards, systems and procedures as prescribed by the requirements of the project
Solicits the help of the Operations Manager and other Project Managers, as appropriate, to solve scheduling or technical problems encountered in the progress of the work
Evaluates the effect of scope changes on project budgets and schedules, then negotiates with the client to increase fees required to accommodate such scope changes as necessary
Reviews, approves, and provides necessary documentation for invoicing in a timely manner
Maintains client accounts including collection of Accounts Receivable (AR's)
Marketing and Business Development
Provides input and participates in business development efforts
Maintain professional relationships with all clients
What you need to have:
B.S. or M.S. in Civil Engineering from an accredited four-year college or university
PE is required (Tennessee PE preferred)
A minimum of 15-20 years of relevant traffic engineering and/or transportation planning experience (TDOT experience preferred)
PTOE, PTP, and/or RSP certifications are desired but not required
Proficient with traffic engineering and transportation planning practices and procedures
Proficient with Synchro, VISSIM, SIDRA, HCS, and OpenRoads Designer
Familiarity with CUBE Voyager and TransCAD is desired but not required
Proficient with MS Office
Ability to pass a pre-employment drug screening to ensure a safe and productive work environment. Volkert adheres to federal guidelines, which may include testing for substances such as marijuana. Please note that federal regulations may differ from state-specific guidelines
If applicable to the position, a post offer fit for duty evaluation to ensure the individual can safely perform the essential functions of the role
Valid driver's license
A satisfactory motor vehicle report (MVR)
Why Volkert?
Volkert is employee owned and a Top 100 design firm, committed to providing clients with creative solutions for sustainability, including improvements to infrastructure, the environment, and natural resources. Founded in 1925, Volkert is celebrating a century of serving our employees, clients, partners, and communities. At Volkert, we pride ourselves on providing all of our employees with competitive compensation, positive work/life balance, and professional development opportunities, as well as fostering a diverse and inclusive workplace in all of our offices nationwide.
Key Benefits:
Employee Stock Ownership Plan (ESOP)
Medical, Dental, & Vision
401(k) retirement savings plan + employer matching
Paid Time Off (PTO) and holidays
Employer-Paid Life/AD&D insurance
Employer-Paid short-term disability and long-term disability
Wellness incentives
Student Debt Retirement Match
Additional voluntary benefits
The words from our Chairman of the Board and Chief Executive Officer, Thomas A. Hand, PE, capture best how you can make an impact while working for Volkert.
“
For a century, Volkert has done meaningful work that improves our infrastructure and quality of life throughout our communities. We are proud of our one-hundred-year legacy and humbled by the opportunities ahead of us as we look forward to our next century of service. With our commitment to employee ownership and sustainable growth, you can build a career here that really makes a difference
.”
- Thomas A. Hand, PE, Chairman of the Board and Chief Executive Officer
EOE-Race/Sex/Vets/Disabled
Volkert does not accept unsolicited resumes from headhunters, recruitment agencies or fee-based recruitment services.
#LI-SD1
Tennessee
Senior Project Manager
Delivery manager job in Brentwood, TN
Job Title: Senior Project Manager - Commercial Construction Salary: $100,000 - $150,000 per year Expected Hours: 40 per week Schedule: Day Shift, 8-Hour Shifts Benefits: Health, Dental, Vision
About the Role: We are seeking an experienced and driven Senior Project Manager to lead commercial construction projects from concept through completion. This role requires deep knowledge of project execution, contract management, stakeholder coordination, and field issue resolution.
Candidates must have a minimum of 7 years of proven experience in commercial project management-with a focus on electrical systems preferred.
Key Responsibilities:
Develop and execute project strategies in alignment with overall objectives.
Lead and support multi-discipline commercial projects from initial design through final handover.
Serve as the primary point of contact for clients across multiple projects.
Interpret and manage contractual obligations, including documentation of change notices.
Oversee detailed project planning, scheduling, and execution.
Collaborate with subcontractors and clients to define project scopes.
Review and contribute to engineering drawings, plans, and calculations.
Ensure technical deliverables meet safety, scope, schedule, and budget requirements.
Identify and resolve technical issues during construction and startup.
Provide on-site engineering support and assist in testing and commissioning phases.
Travel as needed to support project demands.
Required Qualifications & Skills:
Minimum 7+ years of commercial project management experience (large-scale and electrical project experience highly preferred).
Strong leadership, communication, and problem-solving skills.
Project Management training or certifications.
Working knowledge of AutoCAD and REVIT.
Experience with complex, multi-functional construction environments.
OSHA 30 certification is a plus.
A relevant degree in construction management, engineering, or a related field preferred but not required.
What We Offer:
A collaborative culture with open communication at every level.
Recognition for performance and achievement of goals.
Comprehensive benefits, including health, dental, and vision coverage.
If you're a seasoned Project Manager passionate about quality, accountability, and results-we want to hear from you.
Apply now and take your career to the next level! Send your resume to *****************************
Easy ApplyNOC Manager
Delivery manager job in Franklin, TN
Are you ready to lead with purpose and power up a mission-driven network?
We're looking for a Network Operations Center (NOC) Manager to guide a dynamic 24/7 team supporting K-LOVE's national broadcast and infrastructure technologies. This is more than just a technical leadership role-it's a chance to blend hands-on expertise with servant leadership, driving operational excellence while keeping our mission front and center. If you're passionate about IT systems, cloud environments, and building a culture of trust and accountability, this could be your calling.
**This role will work fully on-site at our headquarters in Franklin, TN. The schedule will be Monday - Friday, 8:30am-5pm.**
What will you do?
Technical Operations & Support
Provide Tier 3-4 technical support for servers, business applications, and cloud infrastructure (AWS, Azure).
Support and maintain systems and networks to ensure high performance and service reliability across broadcast and IT environments.
Maintain in-depth knowledge of operating systems and key applications to support planning, testing, and implementation of technical initiatives. Evaluate user needs and contribute to continuous improvement.
Work closely with IT Help Desk to ensure an open line of communication between local office resources and the IT Help Desk to improve end user customer service levels.
Serve on special committees, work groups, project teams, or escalation teams related to various firmwide IT initiatives. Initiatives may be specific one-time events (e.g., research, testing, rollouts, upgrades, installations) or ongoing activities.
Monitor and manage system updates, patching, and infrastructure documentation.
Monitor key performance indicators (KPIs) and operational metrics, driving continuous improvement to achieve targets.
Apply Tier 2 troubleshooting expertise across networking protocols (DNS, DHCP, TCP/IP, SNMP, IP), satellite (VSAT), and broadcast systems (transmitters, STL/TSL, processors, EAS/ENDECs).
Respond to technical issues with strong customer service orientation, addressing user concerns with professionalism and empathy.
Maintain compliance awareness and support regulatory requirements, including FCC rules and legal broadcast limits.
Systems Administration & Automation
Automate operational tasks using scripting languages (PowerShell, Bash, Python).
Manage infrastructure tools and platforms, including SolarWinds, Git, Jira, Prometheus, Grafana, Docker, Kubernetes, Jenkins, and system health dashboards.
Support software deployments, hardware rollouts, and system integrations in collaboration with IT and DevOps teams.
Support ERP system integrations, including systems such as Sage, NetSuite, SAP, or Oracle.
Cloud & Infrastructure Management
Maintain and troubleshoot cloud-based environments in AWS and Azure.
Work to improve system scalability, efficiency, and security in line with organizational objectives.
Collaborate with cross-functional teams on infrastructure planning and future-state architecture improvements.
Leadership & Team Development
Lead, mentor, and schedule a 24/7 technical operations team to ensure incident readiness and continuous coverage.
Promote a culture of trust, accountability, and continuous improvement grounded in servant leadership.
Establish performance benchmarks, coach Team Members, and provide technical guidance aligned with Ministry values.
Analyze complex technical challenges, often under pressure, and guide Team Members toward structured, solution-oriented resolutions.
Communication & Documentation
Draft clear incident reports, standard operating procedures, and technical documentation.
Provide verbal and written updates to internal stakeholders, including non-technical audiences.
Create and maintain accurate documentation of system changes, procedures, and troubleshooting efforts.
Present infrastructure updates and incident summaries to leadership and cross-functional teams.
What are we looking for?
Bachelor's degree in Information Technology, Computer Science, or related field - or 7+ years of equivalent professional experience.
License and Certification: None required. Cloud certifications (e.g., AWS Certified SysOps Administrator, Azure Administrator Associate), CompTIA Network+, SBE preferred.
Minimum 5+ years in IT support, systems administration, or operations engineering.
Minimum 5+ years or equivalent experience in broadcast engineering.
Proficiency in Windows Server, Linux/Unix, and core networking concepts (DNS, DHCP, TCP/IP).
Hands-on experience with cloud platforms (AWS, Azure) and virtualization tools.
Familiarity with scripting languages (PowerShell, Bash, Python) to support automation and tooling.
Strong interpersonal and communication skills with the ability to collaborate effectively across technical, business, and ministry teams.
Experience with DevOps tools such as Docker, Kubernetes, Jenkins.
Understanding of ERP systems and integrations (Sage, NetSuite, SAP, Oracle).
Professional certifications such as:
o CompTIA Network+
o AWS Certified SysOps Administrator
o Microsoft Certified: Azure Administrator Associate
SBE Radio Operator Certification preferred or the ability to obtain within the first year of employment.
Proven leadership experience with strong team-building and mentoring skills in a 24/7 technical operations or broadcast environment.
Advanced understanding of broadcast systems, including transmitter operations, remote control systems, STL/TSL, processors, EAS/ENDECs, and legal broadcast limits.
Solid expertise in networking and communication protocols such as SNMP, IP, VSAT, and satellite technologies, with the ability to perform Tier 2 troubleshooting with minimal supervision.
Demonstrated ability to analyze and resolve complex technical problems, often under pressure, while managing multiple issues systematically and logically.
What can we offer you?
Industry leading Medical, Dental & Vision coverage
Short/long term disability and life insurance
Robust 401K with company match
Parental leave with Baby Bonding pay
Generous PTO, holiday and sick pay
Unique company culture that includes exclusive access to concerts, movie premieres, media industry events, and more
Leadership and Career Development Programs including free access to LinkedIn Learning platform
Why work for K-LOVE?
K-LOVE is a nonprofit, multi-platform media company on a mission to draw people closer to Christ. Founded in 1982 in Santa Rosa, CA, with a single radio station, K-LOVE today owns and operates the nation's two largest Christian music radio networks (K-LOVE and Air1) with over 1,000 broadcast signals across all 50 states and beyond, streaming audio reaching around the world, and a growing family of media ministries including podcasts, books, films, concerts, and events. EMF employs nearly 500 team members between its offices in Nashville, TN, Rocklin, CA, and field locations around the country. You can view our mission and values here Mission, Beliefs & Values.
“As an Equal Opportunity Employer, EMF makes employment decisions based on merit and other legitimate reasons. The Company is committed to a diverse and inclusive work environment and the promotion of equal employment opportunities regardless of protected class, characteristic or status. However, EMF is also a religious non-profit organization where all team members contribute to the Company's mission of encouraging our audiences “to have a meaningful relationship with Christ.”
Therefore,
p
ursuant to the Civil Rights Act of 1964, Section 702 (42 U.S.C. 2000e I(a)), EMF has the right to hire only candidates who agree with the Company's Statement of Faith. Also, as a religious non-profit organization, the Company is not governed by the CA Fair Employment and Housing Act.
”
We can recommend jobs specifically for you! Click here to get started.
Auto-ApplyTelecom Manager/NOC Manager/ in Alabama, Tennessee, Mississippi
Delivery manager job in Brentwood, TN
Job Description
The Sr. Manager, Voice / Switching Platforms will lead the planning, deployment, and operation of our voice switching and UC platforms (MetaSwitch, BroadWorks) and must deeply understand telecom networks, carrier operations, and regulatory environments. You will manage a team of engineers, oversee platform reliability, integrate new services, drive roadmap decisions and be the point of contact for resolving complicated & escalated customer service impacting issues. You will act as the bridge between operations, customer escalations from Tier2, architecture, product, and vendors to deliver world-class telecom services.
Key Responsibilities
Lead a team of voice engineers and operations staff supporting MetaSwitch / BroadWorks platforms.
Oversee feature rollouts, upgrades, patches, capacity expansions, and migrations.
Define architecture, standards, and best practices for voice switching / services.
Ensure high availability, redundancy, disaster recovery, and performance SLAs.
Troubleshoot and lead resolution of critical outages or escalations.
Interface with vendors (MetaSwitch / Microsoft, BroadWorks / other 3rd party vendors) for support, roadmap, and escalations.
Collaborate on service design and new offerings (e.g. VoIP, IP Network, unified communications).
Manage budgets, vendor contracts, and licensing.
Forecast capacity and plan for future growth.
Maintain documentation, runbooks, process improvements, escalation playbooks.
Stay current with industry trends (cloud voice, microservices, SIP evolution, 5G/IMS integration) and propose enhancements.
Required Qualifications / Skills
Bachelor's degree in electrical engineering, Computer Science, Telecommunications, or related field.
20+ years in voice / telecom engineering, with at least 10+ years in a leadership role.
Deep hands-on experience with MetaSwitch (switching, feature server, provisioning, interconnect).
Strong experience with BroadWorks / BroadSoft or equivalent UC / switching platforms.
Solid understanding of SS7, SIP, RTP, codec interworking, QoS, signaling protocols.
Experience with Session Border Controllers (SBCs), interconnect, SIP trunking, interworking gateways.
Experience in migrations or greenfield deployments is a plus.
Strong leadership, vendor management, and communication skills.
Ability to manage operations, outages, and escalations.
Planning, budgeting, documentation, process orientation.
Familiarity with emergency services (911 / NG9-1-1), regulatory compliances.
Willingness to be on-call or handle critical issues after hours, as needed.
Carrier Network Architecture: Deep understanding of Class 4 & 5 switching, routing, and call signaling (SIP, SS7, ISUP, SIP-I).
VoIP and TDM Interconnects & Peering: Knowledge of SBCs, Media Gateways, Softswitches.
Traffic Management: Experience with Least Cost Routing (LCR), QoS, traffic optimization.
Number Portability, CNAM & ENUM: Understanding of numbering plans and local/national routing databases.
OSS/BSS Systems: Familiarity with operational systems for provisioning, mediation, billing, and fault management.
Network Security: Awareness of fraud management, Fraud prevention, SIP security, and firewall/NAT traversal.
Cloud & Virtualization: Exposure to NFV, SBC virtualization, and cloud-based carrier platforms is increasingly valuable.
Exposure to international voice termination, wholesale VoIP, or carrier interconnect management.
Preferred / Nice-to-Have
Experience with cloud voice / microservices / containerization of telecom functions.
Experience integrating with IMS / 5G / VoLTE / VoWiFi.
Prior exposure to hybrid switch / UC architectures (legacy + cloud).
Experience managing distributed teams or multi-site operations.
Powered by JazzHR
QKhSOf135d
Sr. Wastewater Project Manager
Delivery manager job in Franklin, TN
Insight Global is actively seeking a creative, highly talented Sr. Water/Wastewater Project Manager, who will also serve as a Client Services Manager, with a focus in water/wastewater infrastructure design, with in-depth design engineering experience in municipal conveyance and pumping systems, for immediate employment in Nashville (Franklin), TN.
Responsibilities include, but are not limited to:
* Work with senior members of our Water Business Line team to seek new municipal business opportunities.
* Manages projects, including scoping, task management, invoicing and final closeout. Plans, schedules, conducts and/or coordinates detailed phases of engineering work of a major project, or several small-moderate scope projects
* Supervises and mentor's junior staff.
* Planning, design, permitting, and construction phase services and will include activities focused on the design of municipal water/wastewater conveyance and pumping projects
* Communicates project tasks between offices -- high level of coordination and communication skills required.
* Makes technical presentations.
* Responsibilities may include overseeing the planning and design of various project elements, the preparation of project reports, hydraulic models, calculations, drawings, construction plans and specifications, permitting packages, and documents for inclusion in the final project deliverables
* Overseeing construction phase engineering services
* Coordination with clients, sub-consultants, regulatory agencies, and members of the public will be necessary to accomplish assigned objectives.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (****************************************** Og4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (*********************************************************************************************** .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: *************************************************** .
Skills and Requirements
* Bachelor's degree in Engineering- preferably Civil or Environmental
* Six (6) years of related experience, with progressive experience as PE/PM in municipal water/wastewater infrastructure engineering design, assessment and rehabilitation, conveyance and pumping systems
* Must be a licensed Professional Engineer
* Demonstrated project management experience including delivering projects successfully, on time and on budget
* Must have a proven track record of leading technical engineering and successfully managing water and wastewater projects, resulting in securing additional projects from clients
* Must have a valid driver's license
Senior Project Manager - Concrete
Delivery manager job in Smyrna, TN
Founded in 1963 by Don Fessler & George Bowman, Fessler & Bowman, Inc. has grown from a residential flatwork & basement wall contractor to a top 100 Commercial Concrete Contractor recognized across the nation. Keeping customer satisfaction as our fundamental core value has allowed Fessler & Bowman, Inc. to prosper for nearly six decades.
Our Culture & Philosophy:
Fessler & Bowman is a fast-paced and culture-focused industry leader in specialty concrete and civil earthwork. When we talk about culture at F&B, it is not just a plaque hanging in our lobby. Our values are our driving force and have allowed us to build a phenomenal team delivering best in class products to our customers.
Open & Constructive
Take Pride in Our Product
Relentless Commitment
Care About Our Customers
Team Success
Summary:
Project Managers lead Project Teams in the successful completion of construction projects, from the initial hand-off from Estimating through final completion and close-out. PMs are responsible for overall project planning and scheduling, resource allocation, project accounting, and control, while providing technical direction and ensuring compliance with quality standards and applicable laws and regulations. The descriptions below are representative of, but not limited to, the duties and responsibilities for this position.
Five Key Roles of the Project Manager:
Collaborating with the Lead Project Manager to help lead and develop the Project Management Team
Organizing and planning for the safe and efficient execution of the assigned projects
Acting as the Fessler & Bowman, Inc. spokesperson in all customer communication
Maintaining the financial controls of the project and being held accountable for the profit/loss of the project
Developing and maintaining the project schedule
Essential Duties & Responsibilities:
Estimating, pricing and negotiating the price on the project
Developing the project team and holding each member accountable for their assignment
Continually expanding knowledge and use of industry best practices and innovation
Solving problems, as they arise, by using available knowledge and resources
Communicating and upholding the Company's commitment to Integrity and Code of Ethics, as well as ensuring the same for the entire team
Other duties as assigned
Education, Experience & Qualifications:
A Bachelor of Science in Engineering preferred, or equivalent in training and experience
At least ten (10) years of project management experience
Creative and results-oriented, with a strong sense of urgency and self-motivation
Excellent communication and organizational skills
Excellent problem-solving skills, with an adaptable and flexible style in working with all types of individuals.
Travel:
Travel is required for this position. Travel may include, but is not limited to, travel from office to various job sites.
Work Environment:
As a Project Manager, you will be subject to various work environments. Environments include but are not limited to the following: office and field settings, high/low temperatures, areas close to traffic, loud and frequent noises, confined spaces, heights, indoor/outdoor settings.
Benefits:
Fessler & Bowman is proud to provide eligible Team Members with the following benefits:
Medical, dental and vision insurance
401k with company contributions
Paid Holidays and Paid Time Off
Recruitment Process:
The recruitment process will include a phone-screen, in-person meeting and a pre-employment background check and drug test.
Fessler & Bowman is an Equal Opportunity Employer
Senior Program Manager
Delivery manager job in Brentwood, TN
Join Our Impactful Team at Health Connect America!
Before you get started on your journey with Health Connect America, take some time to learn more about us. At Health Connect America, all services are guided by a unified, trauma-informed approach. Across every program, we are committed to providing compassionate, client-centered care that fosters healing and growth. Our services are delivered by clinically trained staff, grounded in a therapeutic mindset and informed by research and evidence-based practices at every level of care. Health Connect America and its affiliate brands are leaders in providing mental and behavioral health services to children, families, and adults across the nation. We provide our services directly to those in need whether that be within a person's home, their community, or in one of our office settings. Health Connect America is honored to be a part of the communities we serve and the clients we walk alongside as they embark on a journey to self-improvement and more fulfilling lives. At Health Connect America, we are dedicated to making meaningful connections every day through creating quality, affordable opportunities for individuals and families to achieve their greatest potential in a safe, positive living environment.
Come make a difference and grow with us!
Our Brands
Responsibilities
The Senior Program Manager - ePMO serves as a key driver of strategic initiatives that supports the organization's mission to transform lives through quality, affordable services. The role requires comprehensive program and project management expertise, strong leadership abilities, and a commitment to effect cross functional collaboration to ensure organizational priorities are successfully executed.
Lead planning, execution, and delivery of complex, cross-functional projects and program align with Health Connect America's strategic goals.
Partner with executive leadership to translate strategic intent into actionable program roadmaps and measurable outcomes.
Manage program scope, timelines, budgets, risks, organizational change management, and resources to ensure successful delivery.
Facilitate stakeholder engagement and communication across departments to ensure alignment and transparency.
Monitor and report on program performances, value realization, and ROI.
Qualifications
Bachelor's degree in Business, Management, or related field (required).
PMP certification (required).
Additional certifications such as PgMP, PfMP, PROSCI, or PMO-CP (preferred).
7+ years of experience in program or project management, with at least 3 years managing enterprise-level programs.
Experience with project portfolio management tools and methodologies.
Extensive experience with waterfall/traditional and hybrid project methodologies.
Expertise in stakeholder analysis, governance planning, and performance improvement.
Experience in healthcare or human services environment is a plus.
Be Well with HCA:
We recognize the importance of self-care and work/life balance.
We offer flexibility in scheduling and provide all employees access to our Employee Assistance Program (EAP), which includes 8 mental health counseling sessions annually.
Full-time HCA employees enjoy paid time off, paid holidays, and a comprehensive benefits package that includes medical, dental, vision, and other voluntary insurance products.
Additional benefits include:
Access to a Health Navigator
Health Savings Account with company contribution
Dependent Daycare Flexible Spending Account
Health Reimbursement Account
401(k) Retirement Plan
Benefits Hub
Tickets at Work
Join a team where your contributions truly make a difference in the lives of others. Apply now to be part of our dynamic and supportive community at Health Connect America!
Employment at Health Connect America and it's companies is contingent upon meeting the requirements of a comprehensive background investigation prior to joining our team.
Health Connect America and its companies are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local law. For more information on Equal Opportunity, please click here Equal Employment Opportunity Posters
Auto-ApplySenior Program Manager
Delivery manager job in Tullahoma, TN
Red Canyon Technologies is seeking senior-level Project Manager for a position at Arnold Engineering Development Complex (AEDC), Arnold AFB, TN. This position provides management and administrative support to the Test Resource Management Center's (TRMC) High Speed Systems Test (HSST) program and Hypersonic Test & Evaluation Investment Program (HyTIP) Program Management Office (PMO) located at AEDC. The HSST program develops new technologies to improve test and evaluation (T&E) of high speed and hypersonic systems. HyTIP executes projects to advance and integrate those technologies into the DoD's Major Range and Test Facility Bases (MRTFB). These missions are executed by entering into agreements with DoD, NASA and DoE organizations and letting contracts to private industry and universities. The projects executed across the US under the HSST and HyTIP programs will transform America's hypersonic T&E capabilities.
Job Duties and Responsibilities:
The successful candidate will be responsible for providing programmatic expertise to ensure the successful completion of Hypersonic Program objectives. The candidate will directly interface and assist USAF and TRMC leadership through management of multiple program portfolios to include project level technical, cost and schedule performance, strategic planning, and reporting to senior leadership.
Specific responsibilities include:
Leading the execution of hypersonic program mission objectives and assisting in the future development of new project requirements in support of the National Defense Strategy.
Program level management of hypersonic T&E technology and investment projects.
Formulation of budget requirements and leading the development of execution plans in accordance with OSD programmatic requirements and technical objectives.
Directly interfacing with project managers, project coordinators, engineers and other staff as well as supporting project workforces to oversee technical, cost and schedule performance against project goals.
Engaging in project execution to assist in identifying programmatic and/or technical issues, and overseeing the development of corrective action plans.
Instilling excellent project management practices and the development of project team skillsets.
Prepare program status reports and briefings to include monthly reports, Program Management Reviews and other special briefings for senior leaders.
Maintain excellent communication and coordination with USAF and OSD personnel.
Other duties as assigned.
Job Requirements (Education/Skills/Experience):
Current Secret security clearance.
Bachelor's degree in business, aeronautical, aerospace, mechanical or electrical engineering or appropriate related discipline or experience.
Minimum 7 years' experience in Project Management and/or a engineering related field.
Demonstrated leadership and communication skills.
Mastery of Project Management techniques and success in managing multiple, highly complex projects.
Understanding of aerospace systems; ground test and evaluation system/facility processes; systems engineering; Earned Value Management (EVM); risk management; Failure mode, effects and criticality analysis (FMECA); and other management and systems engineering tools.
Experience in supporting the generation of contract documents such as cost estimations and Statements of Work (SOW).
Demonstrated record of proactive project management initiatives.
Unwavering attention to detail, exemplary work ethic, and grace under pressure.
Ability to build positive relationships with coworkers and executing organizations.
Mastery of Project, Excel, Word, PowerPoint, Outlook.
Potential for up to 10% travel.
Preferred:
Master's degree in a related field is highly desired
Project Management Professional (PMP) certification highly desired.
Diné Development Corporation (DDC) is a Navajo Nation owned family of companies that delivers IT, professional, and environmental solutions to advance the missions of federal, state, and tribal government agencies. As thought leaders and innovators, our team of specialists build client-centric solutions that solve critical challenges faced by defense, civilian, and healthcare organizations. Employing a mission-focused approach, we deliver value that not only enhances current operations, but also drives future change. Closely aligned with this approach is our commitment to advancing the Navajo Nation and its People. Through economic development and community empowerment, we elevate the Navajo Nation to provide lasting impact and sustainable growth for future generations. DDC's ability to unite legacy-inspired technologies, industry best practices, and proven methodologies has contributed to our success for twenty years.
This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, or for inquiring about, discussing, or disclosing information about compensation, or any other basis prohibited by law. We participate in E-Verify.
#dinesourcejobs
Auto-ApplyManager, Distribution Solutions
Delivery manager job in La Vergne, TN
Job Description
Ingram Content Group (ICG) is seeking a Manager, Distribution Solutions to join our team in LaVergne, TN just outside the Nashville area. This role provides ongoing support of all Ingram Publisher Services (IPS), Distribution Solutions clients, as well as project management for client integrations and cross-functional project management, as and when needed. Manages the day-to-day relationships to ensure the timely and efficient delivery of warehouse and fulfillment services. Integrates and terminates IPS, Distribution Solutions client publishers into and out of the Ingram systems, as needed. Instructs clients on industry best practices, in consultation with clients and counsels them on the tools available through ICG. Supports the implementation management processes by facilitating communication and coordination efforts on the completion of deliverables. Recommends process and system enhancements, as and when needed. Works as a team member with the Director, Distribution Solutions, the Distribution Solutions Business Operations team and the IPS Business Operation Team. Manages Client Services Lead and Senior Client Services Coordinator positions, helping to develop them to allow for delegation of front-line client care and management.
Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries, and educators, Ingram makes these services seamless and accessible through technology, innovation, and creativity. With an expansive global network of offices and facilities, Ingram's services include digital and physical book distribution, print-on-demand, and digital learning.
Required Qualifications:
Bachelor's degree or year-for-year directly related experience in account management
5 years leading implementation projects, process improvement, change management, or transition projects
Key Responsibilities:
Manages day-to-day operational relationship with all Distribution Solutions clients.
Partners with other Ingram business teams (Wholesale, IT, Transportation, Lightning Source (LSI), IPS Ops, Digital Services, etc) to troubleshoot, problem solve and improve efficiencies and processes that benefit Ingram and the client and drives implementation of these innovations.
Works with management on the preparation of and co-presents presentations at MBD and Client Business Review meetings
Drives project management best practices for client and business initiatives and manages all aspects of integrating a Distribution Solutions client (new client; contract renewal/ update; or other special project, etc.), ensuring a complete intake and for a smooth on-boarding experience, account setup and an on-time implementation.
Translates clients' business needs and requirements into actionable tasks for Ingram team and vice versa.
Responsible for reporting and analysis as it pertains to daily business operations and the overall implementation process
Facilitates the implementation of IPS publishers with other company offerings, i.e., Lightning Source, Ingram Digital, Channel Fulfillment and others, as applicable.
Presents reports during client review meeting with IPS leadership and sales.
Manages day-to-day activities of the assigned team, developing a working knowledge of systems and helping team grow and achieve success within roles and ICG.
Hiring Salary Range: $83,230k - $105,532k. This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to: the applicant's education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data.
Additional Information
Perks/Benefits:
A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA.
15 vacation days & 12 sick days accrued annually and 3 personal days
401K match, Life and AD&D, Employee Assistance programs, Group Legal, & more
Wellness program with access to onsite gym and basketball court for associates
Encouraged continued education with our tuition reimbursement program
Financial and in-kind opportunities to engage with non-profits in your community
Company match program for United Way donations
Volunteer opportunities and in-kind drives for non-profits throughout the year
Take breaks or brainstorm in our game room with ping pong & foosball
Casual Dress Code & Flexible Schedules (per team)
Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.
EOE-Race/Gender/Veterans/Disabled
We participate in EVerify.
EEO Poster in English
EEO Poster in Spanish