Delivery manager jobs in Orlando, FL - 791 jobs

Senior Project Manager - Power Delivery We're seeking a Senior Project Manager to lead a portfolio of transmission, distribution, substation, and renewable energy projects across the U.S. This role combines project delivery, client leadership, and business development in a collaborative and high-impact environment. What You'll Do Lead and oversee multiple power delivery projects, ensuring scope, schedule, budget, and quality objectives are met Manage client relationships, drive repeat business, and support business development opportunities Mentor and guide Project Managers and Assistant Project Managers Direct project financials, including revenue, backlog, and AR management Lead proposal efforts, contract negotiations, and risk management strategies Act as a leader and role model for project teams, promoting quality, safety, and collaboration What We're Looking For 5-10 years of project management experience in Transmission, Distribution, Substation, or Renewable projects Proven ability to manage complex projects and client portfolios Strong leadership, mentoring, and team development experience Solid commercial and financial acumen with experience tracking project metrics Skilled at risk management, problem-solving, and client communications PMP certification or professional licensure is a plus

Senior Technical Project Manager About the Role Optomi, in partnership with a leading enterprise organization, is seeking a Senior Technical Project Manager to support complex software delivery initiatives across large-scale, customer-facing platforms. This role will focus on system integrations, pricing platforms, and connectivity solutions that integrate internal enterprise systems with third-party technologies. The Senior Technical Project Manager will work closely with engineering, product, and external vendors to drive execution across multiple workstreams. This individual will play a critical role in ensuring delivery predictability, strong communication, and successful execution in a fast-paced, cross-functional environment. Responsibilities Lead end-to-end delivery of enterprise software initiatives across multiple concurrent workstreams Partner with engineering, product management, and external technology vendors Drive project planning, execution, risk management, and delivery predictability Manage project timelines, dependencies, budgets, and milestones Facilitate cross-functional communication and stakeholder alignment Provide clear status reporting, documentation, and executive-level updates Identify risks, issues, and dependencies and proactively drive resolution Support delivery of integrations between internal platforms and third-party systems Required Qualifications 5+ years of technical project management experience leading enterprise software delivery projects Experience delivering solutions in large, complex enterprise environments Experience managing project budgets with fiscal controls and ROI tracking Strong ability to influence, negotiate, and build relationships across cross-functional teams Excellent organizational, time management, and written/verbal communication skills Experience with project management and reporting tools including Microsoft Office, Smartsheet, Wiki tools, MyPPM (Clarity), Jira, Tableau, and Power BI Bachelor's degree in Computer Science, Information Systems, Engineering, Finance, Accounting, or a related field, or equivalent professional experience Preferred Qualifications Experience managing external technology integrations and third-party vendors Background in lodging, media, travel, or consumer-facing technology Experience supporting pricing, booking, or commerce-related platforms Familiarity with Agile, Waterfall, or hybrid delivery methodologies Hands-on experience with Jira, Smartsheet, or similar project management tools

Program Manager - Manufacturing Operations Employment Type: Full-Time | Exempt Schedule: 40 hours/week (9/80 schedule or as required by production demands) Reports To: VP of Operations Position Overview Engenium is seeking a Program Manager to support a defense-focused manufacturing environment. This role owns delivery performance, schedule execution, and supplier coordination across assigned programs. The Program Manager works closely with Manufacturing, Procurement, Engineering, and Quality teams to ensure products are delivered on time, to specification, and in compliance with contractual requirements. This is a hands-on, execution-focused role. While the Program Manager does not manage direct reports, they are expected to be physically present on the production floor frequently, and multiple times per day during critical month-end or delivery periods. This is a replacement role following an internal promotion. Key Responsibilities Own cost, schedule, and delivery performance for assigned manufacturing programs Serve as the primary liaison between internal teams and external customers Work closely with Procurement and Buyers to resolve supplier delays, material shortages, and production bottlenecks Track and manage program schedules, identifying risks and escalating issues as needed Collaborate daily with the Director of Manufacturing / Production to support shop-floor execution Monitor contractual requirements for assemblies and subassemblies to ensure compliance Prepare and present weekly and monthly program status reports, metrics, and recovery plans Use advanced Excel skills to analyze schedules, material flow, supplier performance, and delivery risk Support ERP transaction integrity across planning, procurement, production, engineering, quality, and finance Escalate program risks through the VP of Operations when cross-functional alignment is required Maintain strong working relationships with suppliers and internal stakeholders Support continuous execution consistency (this role focuses on maintaining execution, not driving organizational change) Required Qualifications Bachelor's degree in a related discipline 5+ years of experience in Program Management within a manufacturing or production environment Strong understanding of manufacturing workflows, material flow, and supplier coordination Expert-level Microsoft Excel proficiency (advanced formulas, data analysis, reporting) Experience working with ERP systems in a manufacturing setting Excellent communication and stakeholder management skills Ability to work effectively with executive leadership and escalate issues appropriately U.S. Citizenship required; ability to obtain and maintain a security clearance Preferred Qualifications Defense or aerospace manufacturing experience PMP certification (a plus) Familiarity with FAR / DFARS environments Experience supporting defense manufacturing programs Work Environment & Benefits Work performed in an office environment within a production facility Full benefits package including medical, dental, short-term and long-term disability, life insurance, 401(k), paid holidays, and vacation Reasonable accommodations available in accordance with applicable laws Why Join Us? Engenium is proud to be an equal opportunity employer. We welcome all applicants and make employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.

Actalent, Inc. is seeking a Senior Project Manager for Power Delivery Projects. This role oversees project scope, schedule, cost, and risk while maintaining strong relationships with clients, subcontractors, and regulatory agencies. Key responsibilities include project management, business development, client engagement, and expanding division services. This individual will also mentor Project Managers and Assistant Project Managers. - Maintain stakeholder relationships (internal/external) - Project planning and monitoring - Oversight of project deliverables (QA/QC checks are complete; ensure deliverable matches the contract) - Managing uncertainty and change ( scope creep, change orders) - Lead project meetings and deliver presentations - Interpret client needs, prioritize and set proposal strategy - Lead contract process w/ support from market leadership - Collaborate w/ Directors to ensure strategic alignment - Establish, trac, and meet revenue/sales targets for portfolio - Lead contract negotiations - Utility strong analytical and problem solving skills - Maintain project schedule, scope, budget, etc. Skills Project management, transmission Top Skills Details Project management,transmission Additional Skills & Qualifications - Industry experience in Power Projects (i.e. Transmission, Distribution, Substation, Renewables, Energy Storage, or Telecommunications) - 5-10 years of project management experience - Strong understanding of and relationships with various technical service groups. - Ability to cross-sell and manage work in any service and sub-market. - Strong problem-solving skills and ability to lead issue resolution. - Ability to mentor and provide guidance to project management staff. - Excellent leadership and team management skills. - Strong cognitive ability and professionalism. - Effective communication and negotiation skills. - Financial acumen and understanding of project financial metrics. Experience Level Expert Level Job Type & Location This is a Contract to Hire position based out of Lake Mary, FL. Pay and Benefits The pay range for this position is $57.69 - $72.12/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Lake Mary,FL. Application Deadline This position is anticipated to close on Jan 20, 2026. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.

HVAC Senior Project Manager **Excellent opportunity to be part of building out a new division for an established sub-contractor with a great reputation across Florida** A well-established and growing mechanical contractor is seeking a Senior HVAC Project Manager to take full ownership of complex, high-value projects across a diverse and active pipeline. This is a senior leadership role for someone who wants real influence, long-term stability, and the opportunity to shape how projects are delivered. If you're motivated by end-to-end project control, enjoy mentoring strong teams, and want to be part of a company with momentum and a solid future, this role offers exactly that. Why This Opportunity Stands Out: Project Stability: A strong, forward-looking pipeline across commercial, industrial, and institutional work means consistent, long-term project flow. True Ownership: You'll run projects from concept through closeout, with authority over strategy, budgets, teams, and delivery. Leadership & Legacy: Mentor and develop project managers while helping define best practices in a growing organization. Visible Impact: Your decisions matter here. This is a role where leadership is trusted and initiative is rewarded. Direct reporting line to the Regional VP. Support & Benefits: Competitive compensation, strong benefits, and a company culture that values retention and growth. The Role As a Senior Project Manager, you'll serve as the driving force behind large-scale HVAC projects, balancing technical excellence, financial performance, and client relationships. You'll lead experienced teams, guide junior talent, and partner closely with stakeholders to deliver work you can be proud of. What You Bring: Significant experience managing complex HVAC projects in commercial or industrial environments Strong mechanical knowledge paired with sound financial and contractual judgment Proven ability to lead, mentor, and inspire project teams Confidence working directly with owners, consultants, and subcontractors What You'll Get: A leadership role in a growing mechanical contractor with long-term vision The chance to influence systems, people, and project execution at a senior level Competitive pay, strong benefits, and real job security A collaborative environment that values experience and empowers leaders Sounds like you? Click apply or email me at: trine@kodastaff.com

Construction managers plan, coordinate, budget, and supervise construction projects from start to finish; ensuring projects are completed on time and within budget. Essential Job Functions: · Prepare cost estimates, budgets, and work timetables · Interpret and explain contracts and technical information to other professionals · Report work progress and budget matters to clients · Collaborate with architects, engineers, and other construction specialists · Schedule and coordinate site activities · Respond to work delays, emergencies, and other problems · Comply with legal requirements, building and safety codes, and other regulations · Other duties as assigned Skills and Qualifications · Excellent written and oral communication skills · Proven leadership skills · Excellent time management skills · Strong critical thinking and decision-making abilities · Ability to be flexible with time and project requirements · Ability to estimate work effort and time needed for various projects · Ability to understand technical skills and understand construction methods, contracts, and blueprints. · Ability to multi-task and coordinate multiple projects at one time · Proficient in Microsoft Office · High School Degree/GED · Associate's or Bachelor's degree preferred, but not required · Bilingual a plus · 3-5 years Construction Project Manager experience/background required Machines/Tools/Equipment: · Must be able to operate typical office equipment, such as a computer, copier, printer, calculator. · Must have clean driving record and pass criteria to operate company vehicle. Working Conditions: · Extensive travel by vehicle. · Visitation at construction job sites, during all stages, in all types of weather conditions. · Must be able to perform activities requiring use of arms and legs, including climbing ladders/scaffolding, lifting & handling materials, walking & balancing, stooping. · Must be able to speak & hear detailed information through oral communication. · Must be able to see clearly and recognize small details.

📌 Project Manager (Structural Steel) 📍 Melbourne, FL 💰 $70,000 - $110,000 + Profit Sharing & Comprehensive Benefits 🏗 AISC Certified Structural Steel Fabricator & Erector 🚀 Why This Role Matters: This isn't just another project manager role. You'll be the central pillar for high-profile projects from schools and hospitals to landmark commercial builds, industry leader that's actively expanding. Your work will directly shape the skyline of your community and be backed by a new, state-of-the-art facility and a family-owned culture that truly invests in its people. 🎯 Key Responsibilities: Own projects from conception to completion, serving as the main client contact and coordinating all site and shop activities. Develop, maintain, and communicate detailed project schedules for drawings, fabrication, and delivery. Review and interpret submittals, shop drawings, and blueprints to ensure precision and compliance. Identify, prepare, and negotiate change orders, protecting project margins. Proactively manage job site challenges and schedule conflicts to minimize cost impacts and back charges. Collaborate daily with the shop floor, shipping departments, and field crews to ensure seamless workflow. Champion job site safety, promote team communication, and maintain strong relationships with clients, contractors, and suppliers. ✅ Ideal Candidate Profile: Must-Have: 3+ years of project management experience within the structural steel construction industry. Skilled in reading blueprints, managing budgets, and proficient in Microsoft Office. A strong, assertive communicator with proven conflict resolution skills. Ability to juggle multiple projects and work collaboratively with diverse teams. A huge plus: Experience with Tekla EPM or similar project management software. 💡 The Company & Role : Join a stable, family-owned business with a reputation for excellence and core values of Safety, Integrity, and Teamwork. Be a key player in a strategic growth phase, supported by a recent facility expansion. Excellent compensation package including profit sharing, full health benefits (medical, dental, vision), and generous paid time off. Relocation support available for the right candidate. Ready to build your career on a solid foundation? Submit your resume to **************************** or apply online.

RELOCATION ASSISTANCE: Relocation assistance may be available CLEARANCE TYPE: SecretTRAVEL: Yes, 10% of the TimeDescriptionAt Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. Northrop Grumman Defense Systems Sector is currently seeking a Manager Programs Level 2, to join the Mission Data Management (MDM) Operating Unit (OU) team within the Weapons Integration and Mission Solutions Business Unit. The selected individual will report to the Security Solutions Data Center Foreign Military Sales (FMS) Cross Domain Solutions (CDS) Lead Program Manager and will be responsible for assisting the Lead Program Manager with the planning, scheduling, coordination and execution of the HULK/Sentinel Music program, as well as other Missile Defense Agency FMS CDS programs. We are looking for a proven leader with strong planning, programmatic and financial experience and a successful record in business operations and program execution. You will be responsible for operating in a team environment with the business operations teams across the operating unit, program and BU leadership, and functional organization leadership to lead business operations for the MDM OU. You should thrive in a fast-paced work environment with high expectations, significantly diverse assignments, and collaborative/team settings across all levels. In order to be successful, you must possess, and be able to demonstrate, excellent written and verbal communication skills, possess strong leadership abilities and effective problem-solving capabilities; think ahead to anticipate potential challenges, ensuring they are addressed in advance or providing recommended options to leadership when necessary. This position is in Orlando, FL. The primary objective will be the delivery of all contractual requirements on cost and on schedule, while achieving all technical requirements and creating customer intimacy to support value creation strategies and actions. You will lead a cross-functional organization aligned to common program performance goals. Job duties include, but are not limited to: Partner with the Lead Program Manager to establish and lead an organization that effectively addresses customer needs and incorporates internal and external partners Oversight of program budget baselines utilizing Earned Value Management (EVM) and similar cost & schedule control methodologies and tools Ensure program team understands and adheres to contract scope, and manages change through disciplined process Conduct thorough risk & opportunity oversight including identification and mitigation Cultivate customer relationships to support program execution and to develop further growth opportunities Support development and execution of long term strategic plans, capture planning, and development of proposals to drive department awards and sales growth Participating in the negotiation of contracts, contract changes, specifications, operating budgets, schedule milestones, and key terms and conditions. Coordinating program deliverables, invoice reviews and approvals, spend plan updates, staffing and resource needs, subcontract and procurement engagements, and data required for regular reviews in accordance with external program and internal organizational cadences. Support program reviews and system test events. Basic Qualifications: Bachelor's Degree in a STEM discipline and 8 years' experience supporting US Government contracts and/or customers in a project/technical lead role; OR a Master's degree in a STEM discipline and 6 years' relevant experience. Minimum 5+ years of experience in program or Project management, or as an IPT Lead with programs valued at $5M or more annually, with a track record of meeting or exceeding cost, schedule, and technical performance goals. Proven experience managing development efforts, ideally in the context of software development. Proven analytical, technical, strategic and problem-solving skills. Strong organization skills in both independent and team environments. Demonstrated leadership skills in cross-functional team management with an emphasis on technical, financial, and risk management. Strong organization skills in both independent and team environments. Demonstrated leadership skills in cross-functional team management with an emphasis on technical, financial, and risk management. Gated design development experience (PDR, CDR) for system level upgrades Experience with Earned Value Management Systems (EVMS) and schedule development tools. Strong interpersonal, communication and presentation skills with the ability to engage with customers and senior leadership. Ability to adjust communication to audience (from manufacturing technician up through customer and executive management). Active Secret, or Interim Secret Clearance. US Citizenship is required. Preferred Qualifications Current PMP Certification. Demonstrated ability to recognize and respond to customer needs in order to develop additional sales that support organizational objectives. Proposal Management experience with the ability to oversee and facilitate the proposal process. Demonstrated experience with cross program, or multi-discipline, collaboration. Work that crosses typical organizational, site, sector boundaries. Experience with Northrop Grumman's culture and demonstrated success effectively working within company's organization, processes, and procedures. Continuous improvement and problem-solving tools and techniques. Primary Level Salary Range: $135,100.00 - $202,700.00The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit *********************************** U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.

Wharton-Smith, Inc. is currently seeking an experienced Collaborative Delivery Preconstruction Manager to work at our headquarters in the Sanford, FL area. Primary responsibilities: Contribute to proposal and presentations as required. Establish and maintain client relationships, leveraging those relationships to assist the Company in preparing for upcoming proposals. Coordination with the estimating department lead and specialty estimators to deliver design phase cost estimates.Ability to read drawings, geo-tech reports and specifications. Identify areas of project risk and work with the design team to generate solutions to eliminate or reduce risk to all parties. Hold regular progress and milestone meetings with all stakeholders. Review engineering deliverables and provide meaningful and well-organized constructability comments in a timely manner. Solicit Subcontractor/Supplier participation. Provide owner/engineer with innovation solutions to maintain project budget and objectives. Maintain preconstruction phase schedule in P6 and coordinate with operations to develop construction phase schedule. Update the schedule for each milestone and for GMP development. Develop and write GMP bid packages. Coordinate all aspects of the bidding phase(s). Proficient in scope analysis, ability to estimate deficiencies as needed. Project RFQ and RFP development. Coordinate and establish the project budget (GMP). Understanding of project funding mechanisms and requirements to maintain compliance. Communicate with operations regularly to ensure project schedules meet the needs of the company and all promises made to the owner can be fulfilled. Projects ranging from 4 Million to 500 Million. Developing and maintaining long-term beneficial relationships with key vendors and subcontractors. Participate in pre and post-construction review. Maintain preconstruction project financials including Wharton-Smith costs, subcontract and vendor costs, engineering costs, and billings to the client to maintain healthy cash flow. Technical skills: Regular travel, outside geographic region, as required to meet the demands of the position including in-person meetings with client and engineers as well as travel to Wharton-Smith's corporate or regional offices. Up to 25% travel required. Excellent written and oral communication skills. Utilize all Wharton-Smith tools to maintain a well-organized and well documented project, including comprehensive meeting agendas and minutes. Provide weekly reporting on progress of all projects and provide early identification of potential issues or delays. Maintain a clear status on all project action items for all team members to access. Establish and maintain hard deadlines for deliverables. Strong understanding and management of clients' expectations. Qualifications: 5 years project management or design experience. Understanding of funding compliance. Previous experience with Hard Bid or Collaborative Delivery Municipal Water/Wastewater Projects. Ability to understand construction terminology. Strong communication and organizational skills. Valid Driver's License and ability to commute to job sites. Proficient with project management, financial, and scheduling software.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description What you get to do in this role: The Principal Engagement Manager oversees the on time, on budget delivery of the defined solution scope to meet the customer's desired results. This requires the EM to complete the project following ServiceNow's leading practice methodology, NowCreate, working in collaboration with the customer project team and any involved partner, ensuring governance is followed to gain team member support for the project, including risk and issue mitigation. The EM is also responsible for assembling and leading the ServiceNow resources on the project making sure they understand the planned tasks, tracking actual progress, and managing deviations through appropriate measures. Lead the delivery team throughout the engagement, often in collaboration with a services partner. Manage the engagement governance, timeline, scope, risk, change management, resourcing, reporting, and financials. Work with the Sales Account Team, partner and customer to understand the customer and the engagement; including challenges, partners, issues, and value being delivered. Understand the goals and align the deliverables accordingly. Apply expertise from the Now Create methodology and prescriptive guidance to promote delivery of the engagement, including long-term customer success. Be the single contact to encourage collaboration and customer agreement on proposed solutions. Mentor Customer Outcomes or Partner team members to achieve the engagement's deliverables and promote the customer's desired results. Identify gaps between actuals and plan of record, proposing solutions and driving resolutions. Lead the delivery team throughout complex programs, often with multiple workstreams and in collaboration with a services partner. Qualifications To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 12+ years progressive experience as part of a professional services organization; or equivalent education/experience Ability to travel up to 50% Creativity with comfort running projects independently Experience driving complex issues through analysis and resolution Experience working collaboratively ServiceNow certifications in aligned workflow FD21 Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

Job DescriptionDescription: Here at Hawkers, we don't just serve food - we serve adventure. Our brand is built on the late-night street markets of Asia, crafted with the same heat, hustle, and heart that inspired our founders to open the first Hawkers in 2011. With 15 (and growing) locations across the Southeast, Hawkers is a celebration of culture, connection, and the electric energy of the streets that raised us. As we grow, we're doubling down on what makes us special: bold flavors, bold people, and bold community. We don't want to just exist in our local neighborhoods - we want to be part of the DNA. That's where you come in. The Role: The Hawkers Community Engagement Manager thrives at the crossroads of culture, connection, and creativity. Someone who sees a neighborhood not just as a zip code, but as an ecosystem full of partnerships waiting to happen, stories waiting to be told, and communities craving a brand that shows up for them. In this role, you'll be the ultimate connector: part storyteller, part strategist, part local hype squad. You'll shape how Hawkers shows up in every market, from grassroots activations to local collabs to the “wait, Hawkers did WHAT?!” moments that take our community relationships to the next level. If you love adventure, community, food, and the magic that happens when they all blend - you'll feel right at home here. Requirements: Design and lead community engagement strategies for each Hawkers location, rooted in local insight, aligned with brand initiatives, and full of Hawkers' unique brand personality. Build and nurture partnerships with local businesses, nonprofits, schools, creators, and organizations that amplify our community contribution. Plan and execute grassroots activations, events, sponsorships, and neighborhood moments that build awareness and drive traffic. Support new restaurant openings with pre-launch buzz, neighborhood outreach, and customized community programming. Work closely with field restaurant leaders to inspire and empower in-restaurant teams to build their own local relationships and community muscle. Track performance of local initiatives using engagement KPIs, event ROI, sales & traffic trends, and community sentiment. Stay on top of real market insights - cultural trends, neighborhood needs, and new partnership opportunities - to help shape brand strategy. Support the VP of Marketing and collaborate with other departments and team members to align community engagement initiatives with brand-wide objectives. What You Bring to the Table: 3-5 years of experience in community engagement, local marketing, partnerships, field marketing, or related roles. A natural connector with exceptional relationship-building skills and a passion for supporting local communities. Creative, curious, and culturally tuned in. You're the person who always knows what's happening in the neighborhood. Strong project management and communication skills. You can juggle multiple markets without losing the details. Experience in hospitality or restaurants is a big plus, but it's not required. However, a passion for food, culture, and adventure absolutely IS required. Willingness to travel up to 75% of the time to support regional initiatives across various markets. Flexibility to be based in any market where Hawkers has a restaurant location. What We Bring to the Table: A chance to shape how a fast-growing and bold brand shows up in every neighborhood we serve. A creative, high-energy environment that values bold ideas and community-first thinking. Competitive salary, comprehensive benefits, and meaningful opportunities for growth. The unmatched joy of seeing your work spark connections, build buzz, and create memories that people treasure forever. Physical Demands: Frequent travel to restaurant locations, community events, and field marketing activities. Ability to lift/carry promotional materials up to 20 lbs. Must be able to stand, walk, and engage with the public for extended periods during events.

Job Description The Manager of Membership Engagement supports the planning and execution of programs and initiatives that enhance member participation, satisfaction, and retention in support of organizational goals. This role serves as a key point of contact for members, chapters, and volunteer leaders, ensuring consistent, positive engagement experiences across programs and touchpoints. The Manager works collaboratively with internal teams to deliver member-focused initiatives, track engagement outcomes, and identify opportunities to improve processes and services. This role requires strong organization, communication, and a commitment to delivering inclusive, mission-driven member experiences. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Leadership, Coaching & Skill Elevation Lead, mentor, and continuously elevate the skills of member-facing associates, ensuring strong communication, consultative service, and professional presence. Develop associates' capabilities in relationship-building, active listening, and situational communication tailored to members of all levels-from frontline staff to senior executives. Provide ongoing training and coaching in value-based conversations, sales awareness, membership benefits articulation, and growing organizational wallet share. Implement structured skill-building programs including shadowing, role-play, certifications, and performance improvement plans to maintain a high-performing customer-facing team. Foster a culture of accountability, ownership, and continuous learning, encouraging associates to proactively identify improvements and innovate. Service Delivery, Professional Communication & Member Satisfaction Ensure the team delivers superior, polished communication-oral and written-demonstrating clarity, professionalism, and adaptability to diverse member roles and industries. Drive operational excellence through one-call/one-touch resolution, reducing member effort and increasing satisfaction. Model and enforce high emotional intelligence and executive communication standards for resolving complex or escalated inquiries. Monitor service quality, tone, and accuracy, providing feedback that strengthens associate confidence and capability. Lead initiatives that increase CSAT, NPS, and overall member sentiment, including follow-through and accountability programs. Membership Growth, Sales Orientation & Wallet-Share Expansion Equip associates with consultative sales techniques, enabling them to uncover needs, position solutions, and promote relevant programs, products, and learning. Develop scripts and coaching plans that integrate value-based selling into everyday service interactions without compromising trust or service-first orientation. Oversee proactive outreach campaigns that drive renewals, onboarding engagement, certification adoption, and product participation. Collaborate with Marketing, Membership, and Product teams to align messaging and empower associates to guide members through the full suite of offerings. Analyze member lifecycle data and organizational engagement patterns to identify opportunities for expanding relationship depth and wallet share. Root-Cause Elimination, Trend Analysis & Experience Improvement Lead root-cause analysis sessions to identify systemic drivers of inquiries and develop sustainable fixes across digital, product, policy, and operational workflows. Partner cross-functionally with digital, technology, product, and web teams to eliminate friction points-logins, payments, navigation, data integrity, checkout, etc. Identify and document recurring issues and emerging trends, transforming service insights into actionable recommendations and experience improvements. Own continuous improvement projects that streamline processes, elevate associate performance, and reduce operational waste. Champion member advocacy by translating feedback into enhancements that improve digital journeys, content clarity, workflow speed, and product satisfaction. Analytics, Reporting & Operational Discipline Use data dashboards and performance analytics to guide coaching, workforce planning, quality initiatives, and process improvements. Prepare and deliver reporting on team performance, sales influence, member engagement, call drivers, trends, and operational risks. Own maintenance and accuracy of the knowledge base, ensuring associates are equipped with the right information to deliver confident, consistent service and sales messaging. Ensure compliance with data privacy, professional standards, and organizational policies, embedding these expectations into training and QA processes. Support technology and MarTech enhancements (CRM/AMS, automation tools, experience platforms) that enable associates to elevate interactions and drive measurable growth outcomes. CORE COMPETENCIES Education & Experience Typically, 5+ years' experience Bachelor's degree required. Member Engagement & Experience Supports programs and initiatives that enhance member satisfaction, participation, and retention. Delivers consistent, member-centered experiences across engagement channels and touchpoints. Responds to member needs and feedback in a timely, solutions-oriented manner. Chapter, Group & Volunteer Support Serves as a primary point of contact for chapter and group leaders Provides guidance, tools, and resources to support volunteer-led engagement. Escalates issues and shares insights with leadership as needed. Data & Reporting Tracks engagement metrics, participation, and feedback. Maintains accurate records and prepares reports to inform decision-making. Uses data to identify trends and opportunities for improvement. Communication, Stakeholders & Visibility Communicates & teams across functions. High-level proficiency in critical communication skills. Strengthens and fosters internal and external relationships. Speaks to smaller groups in area of specialty. Analytical Thinking & Problem Solving Manages and resolves operational, functional and organizational problems. Solves complex problems by taking a new perspective on existing solutions; exercises judgement based on the analysis of multiple sources of information. Knowledge & Skills Requires understanding and application of procedures and concepts within own discipline and basic knowledge of other disciplines. Anticipates business and regulatory issues; recommends product, process or service improvements that will elevate and distinguish The IIA. Key skills: industry knowledge, talent management, problem solving, communication. Supervisory Responsibilities Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Language Skills Ability to respond to common inquiries or complaints from members, customers, volunteers, and individuals in the broader business community. Ability to consolidate data from a wide variety of sources, interpret its meaning, and present such information in a meaningful way to top management and/or volunteers. Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills Expert ability to work in a computerized environment with knowledge of Microsoft Office products. Web-related computer skills listed above. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand; walk and sit. Specific vision abilities required by this job include close vision, distance vision and color vision. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. This position will require work in our Headquarters office in Lake Mary, FL 40% of the time.

This role is not eligible for 100% remote work. Employees must live within a commutable distance of the Orlando Metropolitan Area and must be willing to be onsite at the client and/or Slalom Orlando office up to 5 days a week. Role: Project Manager Title: Principal Location: Orlando Who You'll Work With At Slalom, our Delivery capability is the engine that powers transformation. We are the connective tissue across all capabilities-bringing strategy to life through execution that is rigorous, adaptive, and outcome-driven. You'll join a community of delivery professionals who thrive in complexity and are passionate about making things happen. Our teams lead high-impact initiatives across industries, partnering with clients to navigate ambiguity, align stakeholders, and deliver results that matter. Whether it's a multi-workstream transformation or a product launch, we bring clarity, structure, and momentum to every engagement. We work shoulder-to-shoulder with clients, tailoring delivery approaches to meet them where they are-whether Agile, Waterfall, or hybrid. Our focus is on enabling predictable, repeatable outcomes that help organizations dream bigger, move faster, and build better tomorrows. What You'll Do * Lead complex, cross-functional data and technology initiatives across industries, ensuring alignment with client goals and Slalom's delivery standards. * Define and drive delivery strategy, scope, and execution plans in partnership with client and internal stakeholders. * Manage project timelines, budgets, risks, and dependencies across multiple workstreams. * Facilitate agile, waterfall, or hybrid delivery models depending on client context and project needs. * Use AI-powered tools and techniques (e.g. for project forecasting, risk detection, documentation, and automation) to accelerate delivery and improve decision-making. * Build trusted relationships with client executives, technical teams, and Slalom consultants. * Support business development efforts through scoping, estimation, and proposal contributions. * Coach and mentor project managers and consultants, fostering a culture of continuous learning and innovation. * Contribute to the evolution of Slalom's delivery methodology, including the integration of emerging technologies like AI. What You'll Bring * 10+ years of experience in project management, ideally in consulting or enterprise environments. * Proven success delivering data or technology solutions across diverse industries - preferred experience within Healthcare and/or Hospitality. * Strong understanding of delivery methodologies and project governance. * Experience using or implementing AI tools to streamline delivery (e.g. generative AI for documentation, predictive analytics for risk management, automation for reporting). * Excellent communication, facilitation, and stakeholder management skills. * PMP, PMI-ACP, or other relevant certifications are a plus. * Bachelor's degree in a related field; advanced degree preferred. About Us Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries collaborate with clients to bring powerful customer experiences, innovative ways of working, and new products and services to life. We are trusted by leaders across the Global 1000, many successful enterprise and mid-market companies, and 500+ public sector organizations to improve operations, drive growth, and create value. At Slalom, we believe that together, we can move faster, dream bigger, and build better tomorrows for all. Compensation and Benefits Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance. Slalom is committed to fair and equitable compensation practices. For this role, we are hiring at the following levels and targeted base pay salary ranges: The targeted base salary pay range for Principal is $122,000 to $172,000. The targeted base salary pay range for Senior Principal is $140,000 to $198,000. In addition, individuals may be eligible for an annual discretionary bonus. Actual compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time. We are committed to pay transparency and compliance with applicable laws. If you have questions or concerns about the pay range or other compensation information in this posting, please contact us at: ********************. EEO and Accommodations Slalom is an equal opportunity employer and is committed to attracting, developing and retaining highly qualified talent who empower our innovative teams through unique perspectives and experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans' status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team or contact ****************************** if you require accommodations during the interview process.

POSITION: Manager, Coach Education and Engagement DEPARTMENT: Programs REPORTS TO: Sr. Director, Sports Operations Purpose: The Manager of Coach Education and Engagement is responsible for developing, implementing, and sustaining a comprehensive coach education strategy that equips coaches with the knowledge, skills, and support needed to deliver high-quality athlete experiences. This role strengthens the coaching community by driving effective communication and meaningful engagement, ensuring every coach has the tools and resources necessary to promote athlete success. Qualifications: Bachelor's degree or equivalent At least two (2) years of experience in education, non-profit or a related field Excellent written and presentation skills Excellent communication and organizational skills Strong computer skills including knowledge of Outlook, Word, Excel, and PowerPoint Ability to manage multiple tasks and demonstrate efficient time management skills Regular attendance required Responsibilities: Oversee the coach education program ensuring that coaches have access to high quality, local certification courses Recruit, train, and retain experts in each sport to serve as course clinicians Develop a coach recruitment plan and collaborate with Marketing to implement Research and provide continuing education opportunities and resources to coaches year-round Partner with SOFL Sport Resource Teams and third party organizations to enhance coach education resources Attend all state sport events to support execution of event Enhance and implement statewide coach recognition program Create opportunities for coaches to network and connect with other coaches Conduct regular surveys to analyze and enhance coach experience Create and manage external and internal coach dashboards Conduct data analysis to understand trends in coach recruitment and retention Support sports department in the planning and preparation of state events Manage out of state events/invitationals Other duties as assigned Special Requirements: Must be able to complete weekend and evening duties as assigned Must be able to lift 50lbs. Status: Full-time exempt position Salary: Based on experience

Second shift 3 PM-11 PM The team seeks material planners to manage schedules and drive process improvements. The ideal candidate has SAP S/4HANA or similar MRP system experience, manages complex material plans, and demonstrates strong analytical and communication skills across cross-functional teams. This role requires data-driven decision-making, comfort with ambiguity, attention to detail, and the ability to thrive in a dynamic environment while managing multiple projects. Key Responsibilities: Own schedule management for assigned categories and manage MRP exceptions. Perform clear-to-build assessments on production work orders, manage shortages and floor scrap replacement, and monitor production schedule adherence. Continuously improve reorder points and order modifiers to optimize stock availability. Resolve data quality issues and influence supplier investments in continuous improvement. Provide data-driven reviews to management focused on supply chain optimization, create SOPs for transaction processing, and engage in short, medium, and long-range planning activities to ensure service consistency. The role demands a passion for exceptional customer experience and delivering results at continually lower costs and risks. EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or ************. Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click here for more details. Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide. Employee Type: Contract Location: Merritt Island, FL, US Job Type: Date Posted: January 9, 2026 Similar Jobs * Project/Program Manager - Project/Program Manager III * Project/Program Manager - Project/Program Manager I * Project/Program Manager - Project/Program Manager I * Project/Program Manager - Project/Program Manager II * Project/Program Manager - Project/Program Manager II

The Enterprise Project Manager is responsible for leading and executing business-critical projects across the organization, with a focus on technical initiatives involving system and application implementations, upgrades, and enhancements. This role ensures projects align with organizational goals, optimizing workflows and driving continuous improvement. The Enterprise Project Manager collaborates with cross-functional teams to manage projects efficiently, mitigate risks, and deliver measurable results. ESSENTIAL DUTIES AND RESPONSIBILITIES * Plan, execute, and oversee enterprise-level projects from initiation to completion, ensuring alignment with organizational objectives. * Develop and manage project plans, budgets, timelines, and resource allocation to meet business deliverables. * Identify and mitigate risks while ensuring that projects stay on track and within scope. * Utilize project management methodologies (e.g., Agile, Waterfall) and tools to ensure efficiency and effectiveness. * Analyze existing processes to identify inefficiencies and recommend improvements. * Implement streamlined workflows and best practices to enhance productivity and reduce operational costs. * Lead process reengineering efforts, ensuring alignment with business objectives and stakeholder requirements. * Develop and maintain process documentation, including standard operating procedures (SOPs) and training materials. * Establish and lead continuous improvement initiatives across the organization. * Leverage Lean, Six Sigma, or other process improvement methodologies to drive operational excellence. * Monitor performance metrics and use data-driven insights to identify areas for improvement. * Act as a liaison between technical teams and business units to translate operational needs into actionable project plans. * Facilitate communication and collaboration among stakeholders to drive consensus and achieve objectives. * Develop and deliver training programs to ensure teams understand and adopt new processes and tools. * Provide guidance and mentorship to team members to build project management and process improvement capabilities. * Track and report on key project and process performance metrics. * Prepare regular status updates and presentations for leadership, highlighting progress, challenges, and recommendations. * Ensure transparency and accountability in all aspects of project and process management. * All other duties as assigned. EDUCATION, QUALIFICATIONS, SKILLS & ABILITIES * Bachelor's degree in business, project management, or a related field; advanced degree preferred. * 5+ years of experience in project management, process improvement, or a similar role. * Certification in project management (e.g., PMP, PRINCE2) or process improvement (e.g., Lean, Six Sigma) preferred. * Proven track record of managing enterprise-level projects and driving process optimization initiatives. * Proficiency in project management tools (e.g., MS Project, Smartsheet, Jira) and process mapping tools. * Strong organizational and leadership skills with the ability to influence stakeholders at all levels. * Excellent communication and interpersonal skills. * Analytical mindset with a focus on data-driven decision-making. * Ability to manage multiple projects and priorities in a fast-paced environment. * Strong problem-solving skills and a proactive approach to addressing challenges.

About the Role: As the Senior Manager of Programs at Disney Experiences, you will play a critical role in overseeing the operational success of assigned programs, ensuring seamless team management, program delivery, and quality control. You will lead a team to achieve organizational objectives and strategy, fostering an environment that encourages creative thinking and supports calculated risk-taking. Reporting to the Director of Facility Asset Management, you will be instrumental in driving the success of construction projects, aligning them with departmental strategy, commitments, and goals. Responsibilities: In this role, you will be responsible for leading and managing comprehensive construction programs, ensuring they meet budget and schedule requirements. You will provide strategic input, manage key business relationships, and lead a diverse team to achieve project goals. This role is vital in maintaining the operational efficiency and enhancing the value of Disney Experiences, requiring skills such as strategic thinking, collaboration, and effective communication. Participate in department strategy development, lead team members, and establish relationships with all partners. Hire, lead, and retain experienced resources that reflect the diversity of our community and guests, empowering them to improve their levels of responsibility and performance. Clearly communicate a direction and engage the team to work towards that vision, including formulating long-term plans and providing feedback for development. Lead teams that manage comprehensive designs to achieve stakeholder goals and provide creative solutions to enhance value while minimizing operational outages. Make suggestions to lessen the operational impact and negotiate with operators to implement projects efficiently. Consider issues from a broad perspective, seeing impact beyond immediate scope, and influence others to support ideas while inviting diverse points of view. Provide strategic input on project procurement and delivery to promote value through the contract process. Forecast, communicate, and proactively resolve scope, scheduling, and budget issues clearly. Help navigate barriers associated with coordinating operational constraints and project goals, keeping executive management informed of potential issues. Direct progress on each project, including initial planning, scope development, contracting, construction, and closeout, maintaining leadership responsibility throughout the lifecycle. Lead the program team, meeting all departmental guidelines and ensuring team members understand the intent of executive decisions. Required Qualifications: 12+ years of experience in Architecture, Engineering, Construction Management, or commercial facilities construction industry. Expertise in construction methods and the ability to interpret design drawings and specifications. Knowledge of construction and project management processes, and purchasing/contract management. Expertise with construction finance (budgets, cash flows, etc.). 7+ years of experience leading a team. Excellent facilitation skills and the ability to dynamically navigate complex conversations. Education: Bachelor's Degree from a 4-year college or university in Architecture, Engineering, or Construction Management. Preferred Qualifications: Experience in the theme parks, resorts, cruise, vacation, travel, retail, or consumer industries. Creative, passionate, customer-focused, and innovative mindset. Team-oriented, detail-oriented, enthusiastic, service-minded, and culturally aware. Additional Information Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide! Learn more about our benefits and perks at **************************************** #DXMEDIA #LI-MC1 #DXFOS

We are seeking a dynamic and experienced Project Manager to oversee and manage all aspects of control projects from start to finish. You will be responsible for leading a team to accomplish project objectives within specified timeframes and resource allocations. Responsibilities Administer, implement, and manage control projects. Ensure accountability for the project's scope of work, schedule, and budget. Lead and coordinate team activities to meet project goals. Essential Skills Bachelor's Degree in Electrical or Mechanical Engineering or Construction Management. Minimum of four (4) years of experience in project HVAC controls management or related fields. Alternatively, a minimum of six (6) years of experience in project management, controls, HVAC, or related areas. Strong project management skills. Additional Skills & Qualifications * Experience in construction management. * Proficiency with HVAC controls systems. Work Environment The work environment offers a very flexible office policy, allowing you to come and go as needed. The focus is on ensuring that work is completed efficiently and that projects are profitable for the company. Join a great team with the opportunity to move into a permanent capacity based on performance. Job Type & Location This is a Contract position based out of MAITLAND, FL. Pay and Benefits The pay range for this position is $38.46 - $43.27/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in MAITLAND,FL. Application Deadline This position is anticipated to close on Jan 20, 2026. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

The Manager of Membership Engagement supports the planning and execution of programs and initiatives that enhance member participation, satisfaction, and retention in support of organizational goals. This role serves as a key point of contact for members, chapters, and volunteer leaders, ensuring consistent, positive engagement experiences across programs and touchpoints. The Manager works collaboratively with internal teams to deliver member-focused initiatives, track engagement outcomes, and identify opportunities to improve processes and services. This role requires strong organization, communication, and a commitment to delivering inclusive, mission-driven member experiences. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Leadership, Coaching & Skill Elevation Lead, mentor, and continuously elevate the skills of member-facing associates, ensuring strong communication, consultative service, and professional presence. Develop associates' capabilities in relationship-building, active listening, and situational communication tailored to members of all levels-from frontline staff to senior executives. Provide ongoing training and coaching in value-based conversations, sales awareness, membership benefits articulation, and growing organizational wallet share. Implement structured skill-building programs including shadowing, role-play, certifications, and performance improvement plans to maintain a high-performing customer-facing team. Foster a culture of accountability, ownership, and continuous learning, encouraging associates to proactively identify improvements and innovate. Service Delivery, Professional Communication & Member Satisfaction Ensure the team delivers superior, polished communication-oral and written-demonstrating clarity, professionalism, and adaptability to diverse member roles and industries. Drive operational excellence through one-call/one-touch resolution, reducing member effort and increasing satisfaction. Model and enforce high emotional intelligence and executive communication standards for resolving complex or escalated inquiries. Monitor service quality, tone, and accuracy, providing feedback that strengthens associate confidence and capability. Lead initiatives that increase CSAT, NPS, and overall member sentiment, including follow-through and accountability programs. Membership Growth, Sales Orientation & Wallet-Share Expansion Equip associates with consultative sales techniques, enabling them to uncover needs, position solutions, and promote relevant programs, products, and learning. Develop scripts and coaching plans that integrate value-based selling into everyday service interactions without compromising trust or service-first orientation. Oversee proactive outreach campaigns that drive renewals, onboarding engagement, certification adoption, and product participation. Collaborate with Marketing, Membership, and Product teams to align messaging and empower associates to guide members through the full suite of offerings. Analyze member lifecycle data and organizational engagement patterns to identify opportunities for expanding relationship depth and wallet share. Root-Cause Elimination, Trend Analysis & Experience Improvement Lead root-cause analysis sessions to identify systemic drivers of inquiries and develop sustainable fixes across digital, product, policy, and operational workflows. Partner cross-functionally with digital, technology, product, and web teams to eliminate friction points-logins, payments, navigation, data integrity, checkout, etc. Identify and document recurring issues and emerging trends, transforming service insights into actionable recommendations and experience improvements. Own continuous improvement projects that streamline processes, elevate associate performance, and reduce operational waste. Champion member advocacy by translating feedback into enhancements that improve digital journeys, content clarity, workflow speed, and product satisfaction. Analytics, Reporting & Operational Discipline Use data dashboards and performance analytics to guide coaching, workforce planning, quality initiatives, and process improvements. Prepare and deliver reporting on team performance, sales influence, member engagement, call drivers, trends, and operational risks. Own maintenance and accuracy of the knowledge base, ensuring associates are equipped with the right information to deliver confident, consistent service and sales messaging. Ensure compliance with data privacy, professional standards, and organizational policies, embedding these expectations into training and QA processes. Support technology and MarTech enhancements (CRM/AMS, automation tools, experience platforms) that enable associates to elevate interactions and drive measurable growth outcomes. CORE COMPETENCIES Education & Experience Typically, 5+ years' experience Bachelor's degree required. Member Engagement & Experience Supports programs and initiatives that enhance member satisfaction, participation, and retention. Delivers consistent, member-centered experiences across engagement channels and touchpoints. Responds to member needs and feedback in a timely, solutions-oriented manner. Chapter, Group & Volunteer Support Serves as a primary point of contact for chapter and group leaders Provides guidance, tools, and resources to support volunteer-led engagement. Escalates issues and shares insights with leadership as needed. Data & Reporting Tracks engagement metrics, participation, and feedback. Maintains accurate records and prepares reports to inform decision-making. Uses data to identify trends and opportunities for improvement. Communication, Stakeholders & Visibility Communicates & teams across functions. High-level proficiency in critical communication skills. Strengthens and fosters internal and external relationships. Speaks to smaller groups in area of specialty. Analytical Thinking & Problem Solving Manages and resolves operational, functional and organizational problems. Solves complex problems by taking a new perspective on existing solutions; exercises judgement based on the analysis of multiple sources of information. Knowledge & Skills Requires understanding and application of procedures and concepts within own discipline and basic knowledge of other disciplines. Anticipates business and regulatory issues; recommends product, process or service improvements that will elevate and distinguish The IIA. Key skills: industry knowledge, talent management, problem solving, communication. Supervisory Responsibilities Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Language Skills Ability to respond to common inquiries or complaints from members, customers, volunteers, and individuals in the broader business community. Ability to consolidate data from a wide variety of sources, interpret its meaning, and present such information in a meaningful way to top management and/or volunteers. Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills Expert ability to work in a computerized environment with knowledge of Microsoft Office products. Web-related computer skills listed above. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand; walk and sit. Specific vision abilities required by this job include close vision, distance vision and color vision. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. This position will require work in our Headquarters office in Lake Mary, FL 40% of the time.