Dialysis Program Manager Registered Nurse - RN
Delivery manager job in New York, NY
PURPOSE AND SCOPE:
Manages patient care in home therapies programs while maintaining cost-effective clinical operations. Provides direction and guidance to the interdisciplinary team providing care to the Home Therapies patients to ensure that the highest standard of care is provided. Collaborates with the Business Unit management team to grow the assigned Home Therapies programs.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Manages the operations of multiple Home Therapies programs with direct responsibility for results, including growth, patient retention, program costs, operational methods, scheduling, and staffing.
Directs activities related to the area's strategic plans, goals and objectives ensuring alignment with those of the region, division, and company. Implements quality goals and action plans to achieve quality standards.
Collaborates with operations leaders, market development, in-center leadership and patient education and quality teams to promote home therapies growth in assigned programs.
Responsible for profit and loss management of the assigned program including optimal performance of program operations to achieve or exceed budgets and key performance indicators.
Directs and manages all aspects of patient care for Home Therapies patients in assigned programs from admission through discharge of the patient. Provides direction, guidance, and support to staff members to ensure the safe and effective delivery of home therapy support care to patients with End-Stage Renal Disease (ESRD).
Oversees patient and caregiver readiness and ability to perform dialysis treatments at home and assesses environment for suitability in the ongoing delivery of home dialysis therapy, including training patients and caregivers on the safe and effective operation and preventative maintenance of equipment.
Manages patient experience efforts by supporting company patient satisfaction initiatives, embodying the company values and patient experience drivers while encouraging others to do the same.
Ensures competency of staff in the operation of all home dialysis therapy-related equipment, including the ability to troubleshoot equipment problems with the patient via telephone, maintaining appropriate staff licensures and CPR certifications.
Responsible for management of program supplies, equipment tracking, ensures that orders are replenished in a consistent and timely manner.
Directs activities related to the Continuous Quality Assurance Improvement, patient retention and Clinical Algorithm Adoption, patient access management and patient training success.
Directs data entry related activities such as patient admission, regulatory reporting, billing, physician orders, lab results, vital signs, patient status and any other treatment related data into systems.
Ensures regulatory, compliance, and audit activities are accomplished on time.
Orients and supports all new home therapies staff and provides ongoing education, ensuring compliance with all risk management initiatives, including in-center staff.
Responsible for hiring, coaching, and counseling employees, including performance reviews, disciplinary action, and terminations.
Provides leadership, coaching, and development plans for all direct reports to maintain an engaged and productive workforce, partnering with Human Resources on employee matters.
Performs other related duties as assigned.
Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials.
The position provides direct patient care that regularly involves heavy lifting and moving of patients and assisting with ambulation. Equipment used can vary in complexity. Equipment aids and/or coworkers may provide assistance.
The employee may occasionally be required to move, with assistance, machines and equipment of up to 200 lbs., and may lift chemical and water solutions of up to 30 lbs. up as high as 5 feet. There is a two-person assist program and "material assist" devices for the heavier items.
This position requires frequent, prolonged periods of standing and/or walking and the employee must be able to bend over.
Employees are required to take the Ishihara's Color Blindness test as a condition of employment. Note that: Failing the Ishihara Test for Color Blindness does not preclude employment. The Company will consider whether reasonable accommodations can be made.
Travel required between assigned facilities and various locations within the region up to 25% of the time. Travel to regional, Business Unit and Corporate meetings may be required.
SUPERVISION:
Responsible for the direct supervision of various levels of Home Therapies staff.
EDUCATION:
Graduate of an accredited School of Nursing (R.N.) Advanced education preferred. Current appropriate state licensure.
EXPERIENCE AND REQUIRED SKILLS:
Minimum of one year nursing experience plus a minimum of six months dialysis nursing experience.
3+ years' supervisory or project/program management experience preferred.
Demonstrated management skills necessary to provide leadership in the supervision of dialysis personnel and to ensure the delivery of maximum quality care to all patients.
Demonstrated leadership competencies and skills for the position, including excellent communication, customer service, continuous quality improvement, relationship development, results orientation, team building, motivating employees. Performance management and decision making.
Successfully complete CPR Certification with maintenance as required.
"The rate of pay for this position will depend on the successful candidate's work location and qualifications, including relevant education, work experience, skills, and competencies.
Annual Rate: $95000.00 - $159000.00"
EOE, disability/veterans
Program Manager
Delivery manager job in Islandia, NY
Manages and oversees the administration of a Behavioral Health Services (BHS) program, including the appropriate utilization and management of staff and the quality of program participants care with an emphasis upon an inter-disciplinary team approach to the delivery of care. Works under general direction.
• Provides clinical supervision to staff including assigning, monitoring and evaluating cases for clinical team(s). Conducts regularly scheduled team meetings. Provides back-up coverage for program leadership as required. • Manages triage and case assignment procedures, new referrals, liaison activities, and staff scheduling to insure adequate coverage at all times. • Collaborates with other team members and Behavioral Health Services (BHS) leadership in formulating clinical and administrative policies and procedures, preparing policy and procedure manuals, implementing and maintaining established policies and procedures, and proposing modifications and revisions of policies and procedures, as indicated. • Collects, tracks, and monitors progress and outcomes for all staff assigned to the team(s); produces and maintains detailed reports for all data pertinent to the program. Reports relevant data to funders and central administration as needed. • Oversees the maintenance of updated case records for team(s) through EMR and coordinates effective electronic communication throughout all provider databases, as needed. Maintains case records in accordance with program policies/procedures, as well as VNS Health, city, and state standards and regulatory requirements. • Monitors the program budget and is knowledgeable of all financial aspects of the program, including, but not limited to, reimbursement and purchasing. • Ensures volume and productivity meet program standards and operations. • Oversees compliance of quality and performance indicators, and supervises staff to achieve goals. Performs internal audits to ensure compliance with policies and procedures and takes corrective action, as necessary to address deficiencies. • Provides clinical subject matter expertise and serves as a resource to supervisors, clinicians and staff. • Provides assessment, direct services to program participants and families in the community; advises and consults in case conferences, staff meetings, and discharge planning as needed. • Promotes positive relationships within VNS Health and other community service organizations. Serves as program liaison to other community agencies, negotiating formal liaison and organizing consultation and education for referral sources. • Participates in 24/7 on-call coverage schedule and performs on-call duties, as required. • Investigates complaints registered by program participants, completes Incident Reports and other safety and quality reports within required time frames. • Collaborates with progrm leadership and other staff in the development and implementation of in-service education programs. • Performs all duties inherent in a supervisory role. Ensures effective staff training, interviews candidates for employment, evaluates staff performance and recommends hiring, promotions, salary actions, and terminations, as appropriate. • Oversees the development of systems and records for billing each MCO. • For CCBHC and Central Intake program only: • Serves as primary liaison to external community-based organizations and referral sources. Assists VP, CCBHC in establishing and negotiating formal MOUs and DCO agreements. • Ensures education and training on all VNS Health BH services to both internal and external organizations, including eligibility criteria and referral procedures. Collaborates with program leadership and other staff in the development and implementation of in-service education programs. • Collaborates with Clinic leadership team to manage triage and case assignment procedures, new referrals, liaison activities, and staff scheduling to ensure adequate coverage at all times. • Fulfills the role of Super-user in EMR system & is responsible for training of all new and existing employees. Oversees the maintenance of case records for team(s) within the EMR and coordinates effective communication throughout all external provider databases, as needed. • Maintains case records in accordance with program policies/procedures, as well as VNS Health, city, state, and federal standards and regulatory requirements. • Participates in special projects and performs other duties as assigned.
Qualifications
Licenses and Certifications:
Valid New York State driver's license may be based on program needs required License and current registration to practice as a Nurse, Social Worker, Psychologist, Marriage and Family Therapist, Mental Health Counselor or other related license in the State of New York required For IMT: LCSW required For BHCT:LCSW required For Children's Health Home Program: Child and Adolescent Needs and Strengths New York (CANS) certification Must complete necessary training to administer and review the CANS NY assessment in the UAS system within 60 days of start date preferred LCSW or equivalent licensure preferred
Education:
Master's Degree degree in Social Work, Psychology, Marriage and Family Therapy, Mental Health Counseling, Nursing or other related field required
Work Experience:
Minimum of five years of supervisory and administrative experience with demonstrated competency in program management, budget management, and community relations required Strong interpersonal and leadership skills required. Knowledge of Microsoft applications required For Children's Services: Prior experience in working with children and adolescents, preferably in a mental health setting required For Adult Services: Prior experience working in a community behavioral health care setting required Experience with EMR systems preferred Knowledge of city and state agency and/or managed care functioning preferred
Pay Range
USD $77,200.00 - USD $96,500.00 /Yr.
About Us
VNS Health is one of the nation's largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us - we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.
Auto-ApplyRisk Management Program Manager
Delivery manager job in New York, NY
A financial firm is looking for a Risk Management Program Manager to join their team in New York, NY.
Pay: $85-100/hr
Hybrid; 3 days onsite/week
US Citizen or GC Holder Only; No visa sponsorship
No third party candidates
Responsibilities:
• Provide an independent initial assessment and challenge on project and program artifacts during all project phases
• Work with project managers to remediate data quality deficiencies within Risk book of work
• Build strong relationships with key stakeholders including project managers, program managers, portfolio leads, and other members of the Risk Org PMO team
• Execute against multiple competing priorities simultaneously
• Support the PM community in identifying upcoming artifacts due, phase changes, risk and issue maintenance, and required training coming due
• Escalate past due artifacts, phases, risks, issues, and required training
• Perform monthly entitlements reconciliation to assure the right roles for the right people
• Perform routine Jira maintenance to track PQA (project quality assurance) findings
• Assist with thematic analysis and PowerPoint slide creation
• Governance and project management oversight
• Be proactive and self-motivated in driving quality and timely reviews/assessments end-to-end
Qualifications:
• Bachelor's degree; major in Finance, Accounting, Economics or Business Administration preferred
• 8+ years of progressive experience in the financial services industry; experience in Risk Management and understanding of regulatory and risk management in the financial services industry
• A critical thinker who seeks to understand the business and its control environment
• Recent experience in managing projects and/or quality assurance reviews for a banking institution is preferred
• Proven project management skills to drive alignment across stakeholder groups and review and provide feedback on execution of required administrative processes
• Ability to work as a member of a team where success is defined not only on individual performance but also that of the entire team
• Excellent communication skills; ability to articulate deadlines and deliverables clearly to senior members of organization
Technical Skills:
• Risk Management
• Project Management
• Risk Analytics & Reporting
• Data Quality
• Jira
Senior Manager Business Solutions
Delivery manager job in White Plains, NY
About the Team: Our D&T Business Solution Team's mission is to leverage technology to solve business challenges and drive organizational success. We deliver forward-thinking, scalable solutions that empower our partners to achieve their strategic goals. Through close collaboration, innovation, and continuous optimization, we enable our business partners to maximize the value of our technology ecosystem.
About the Role: The Senior Manager, Business Solutions - Marketing Technology is a dynamic and adaptable leader within the D&T team, responsible for overseeing the development and implementation of Marketing Technology solutions that align with strategic business initiatives. This role requires a deep understanding of marketing processes and applications, and the ability to apply technical expertise to solve complex problems. The Senior Manager, Business Solutions - Marketing Technology will be leading the implementation of large-scale MarTech solutions, managing project timelines, budgets, vendors, and resources, and evaluating emerging technologies to enhance business processes. The ideal candidate will have a strong track record of delivering successful projects and driving change within a dynamic business environment.
TLDR: This role delivers outstanding experiences through digital solutions, project management excellence and strong business partnerships.
Key Responsibilities:
Strategic Partnership & Leadership
Serve as the primary technology partner to the Marketing organization, translating business strategies into scalable MarTech solutions.
Align local and global stakeholders on technology priorities and roadmaps.
Build visibility and trust through proactive communication and transparent governance.
Partner with business leaders to drive adoption, enablement, and change management.
Solution Ownership & Delivery
Lead the planning, design, and implementation of mid-to-large-scale marketing technology initiatives.
Oversee platform development, integrations, and lifecycle management across CDP, CRM, CMS, DAM, and personalization tools.
Manage project scope, budget, and timelines while mitigating risks and removing blockers.
Ensure solutions deliver measurable impact on marketing performance, consumer engagement, and operational efficiency.
Technology Enablement & Optimization
Evaluate emerging technologies and recommend solutions that enhance marketing capabilities and data maturity.
Drive continuous improvement of existing systems, ensuring interoperability, compliance, and scalability.
Collaborate with Global D&T to align on global platform strategies, security, and data governance.
Vendor & Stakeholder Management
Manage key vendor relationships and contracts, ensuring delivery excellence and ROI.
Partner with IT delivery teams, external consultants, and system integrators to execute initiatives effectively.
Communicate platform performance and roadmap progress to senior stakeholders and leadership.
Team & Capability Development
Coach and mentor junior team members or project leads, fostering technical curiosity and business acumen.
Champion best practices in agile delivery, project governance, and data-driven decision-making.
Foster a culture of innovation, collaboration, and continuous learning across the D&T-Marketing interface.
Basic Qualifications/Requirements:
Bachelor's degree in business administration, Marketing, or a related field.
7-10 years of experience in marketing technology, digital transformations, or related roles.
Demonstrated success leading complex, multi-stakeholder projects with measurable business impact.
Strong understanding of marketing processes, consumer data management, and technology integration.
Hands-on familiarity with tools such as Salesforce, CDPs, CMS, DAM, and personalization platforms.
Proven ability to manage vendors, budgets, and cross-functional teams.
Strong communication and influence skills; able to translate technical concepts into business outcomes.
Preferred Qualifications:
MBA or Master's degree preferred.
PMP, Agile, or Product Owner certification.
Experience in working in global or matrixed organizations.
Familiarity with data privacy, consent management, and marketing analytics.
Soft Skills:
Strategic Thinker: Connects technology strategy to business growth objectives.
Influential Partner: Builds alignment across technical and non-technical stakeholders.
Change Agent: Drives adoption and champions innovation.
Customer-Centric: Keeps consumer and marketer experience at the core of every solution.
Analytical: Uses data to drive decisions, improvements, and accountability.
Compensation & Benefits:
Base Salary Range: $140,000 - $160,000 + Annual Bonus
Benefits - Medical/Dental/Vision + Matching 401k Plan
Vacation - 20 Days Paid Vacation & Unlimited Wellness Days
$200 Monthly Beverage Allowance
HEINEKEN Behaviors
Connect
Shape
Develop
Deliver
Heineken USA is an equal opportunity employer. We believe the diversity of our people makes us as strong and unique as our brands. We do not discriminate based on race, color, religion, age, or any other basis protected by law.
This position is not available for visa sponsorship.
This position is not eligible for relocation assistance.
Program Manager, Licensed
Delivery manager job in New York, NY
Manages and oversees the administration of a Behavioral Health Services (BHS) program, including the appropriate utilization and management of staff and the quality of program participants care with an emphasis upon an inter-disciplinary team approach to the delivery of care. Works under general direction.
What We Provide
Referral bonus opportunities
Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays
Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability
Employer-matched retirement saving funds
Personal and financial wellness programs
Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care
Generous tuition reimbursement for qualifying degrees
Opportunities for professional growth and career advancement
Internal mobility, CEU credits, and advancement opportunities
Interdisciplinary network of colleagues through the VNS Health Social Services Community of Professionals
What You Will Do
Provides clinical supervision to staff including assigning, monitoring and evaluating cases for clinical team(s). Conducts regularly scheduled team meetings. Provides back-up coverage for program leadership as required.
Manages triage and case assignment procedures, new referrals, liaison activities, and staff scheduling to insure adequate coverage at all times.
Collaborates with other team members and Behavioral Health Services (BHS) leadership in formulating clinical and administrative policies and procedures, preparing policy and procedure manuals, implementing and maintaining established policies and procedures, and proposing modifications and revisions of policies and procedures, as indicated.
Collects, tracks, and monitors progress and outcomes for all staff assigned to the team(s); produces and maintains detailed reports for all data pertinent to the program. Reports relevant data to funders and central administration as needed.
Oversees the maintenance of updated case records for team(s) through EMR and coordinates effective electronic communication throughout all provider databases, as needed. Maintains case records in accordance with program policies/procedures, as well as VNS Health, city, and state standards and regulatory requirements.
Monitors the program budget and is knowledgeable of all financial aspects of the program, including, but not limited to, reimbursement and purchasing.
Ensures volume and productivity meet program standards and operations.
Oversees compliance of quality and performance indicators, and supervises staff to achieve goals. Performs internal audits to ensure compliance with policies and procedures and takes corrective action, as necessary to address deficiencies.
Provides clinical subject matter expertise and serves as a resource to supervisors, clinicians and staff.
Provides assessment, direct services to program participants and families in the community; advises and consults in case conferences, staff meetings, and discharge planning as needed.
Promotes positive relationships within VNS Health and other community service organizations. Serves as program liaison to other community agencies, negotiating formal liaison and organizing consultation and education for referral sources.
Participates in 24/7 on-call coverage schedule and performs on-call duties, as required.
Investigates complaints registered by program participants, completes Incident Reports and other safety and quality reports within required time frames.
Collaborates with program leadership and other staff in the development and implementation of in-service education programs.
Performs all duties inherent in a supervisory role. Ensures effective staff training, interviews candidates for employment, evaluates staff performance and recommends hiring, promotions, salary actions, and terminations, as appropriate.
Oversees the development of systems and records for billing each MCO.
Qualifications
Licenses and Certifications:
Current registration to practice as a Nurse, Social Worker, Psychologist, Marriage and Family Therapist, Mental Health Counselor or other related license in the State of New York required
For IMT: LCSW or LMHC required
Education:
Master's Degree degree in Social Work, Psychology, Marriage and Family Therapy, Mental Health Counseling, Nursing or other related field required
Work Experience:
Minimum of five years of supervisory and administrative experience with demonstrated competency in program management, budget management, and community relations required Strong interpersonal and leadership skills required. Knowledge of Microsoft applications required
Pay Range
USD $77,200.00 - USD $96,500.00 /Yr.
About Us
VNS Health is one of the nation's largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us - we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.
Auto-ApplyInfrastructure Project Manager
Delivery manager job in New York, NY
Our enterprise-level client is seeking to add an Infrastructure Project Manager to the team in New York City. Please see below for full details-
Job Notes:
-- 12+ month contract / extensions and perm conversion are possible but not guaranteed.
-- Onsite in New York, NY, 10019
-- Hybrid -- Onsite in NYC + 1-to-2 days remote + travel may be required (we support all the Americas / less than 10%).
-- Drug & Background required.
-- PMP required.
-- Banking experience preferred.
Pay Rate = $55 w2 per hour + benefits
Project Manager
The major purpose of this job function is to manage stages within the infrastructure and other IT projects, using the full range of accepted best practice techniques and approved methodologies to deliver products required for a stage within a project. The project manager controls all resources used within the stage and is responsible to the project manager for delivery in accordance with the project plan. This level of resource may also manage end-to-end delivery of smaller, less complex engagements.
Duties and Responsibilities:
Manage the full stage lifecycle.
Develop stage plans, risk analysis, and other Tempo documents within the stage.
Manage the stage resource in the delivery of stage products.
Manage customer staff as part of a mixed project team.
Achieving pre-defined critical success factors for the stage
Manage the stage budget.
Generate timely cross-charge information with appropriate supporting documentation.
Develop professional communications with the project manager and with the customer.
Monitor and report on the progress of the stage to the project manager.
Ensure that adequate plans are in place to cover resource absences during the stage.
Ensure that Quality Assurance activities take place in line with standards and the project plan.
Effectively manage change control within the stage
Manage configuration of stage documentation and products.
Ensure timely reporting to project stakeholders including the Project Manager
Typical Assignments:
Oversee corporate relocations, buildouts and upgrades with minimal interruptions to day-to-day business.
Manage end-to-end delivery of small, less complex projects.
Support the project manager in the commercial control of large-scale, multiple-stage projects.
Maintain a suitable level of quality at a cost predefined by the customer and project manager.
Negotiate required scope changes and associated costs with the customer during a stage with the authority of the project manager.
Additional:
operates with sense of urgency
execution oriented
demonstrates operational command
Experienced in working in Investment Banking Corp environment
Knowledgeable in IT Services
Why Work with Merge IT?
We don't just connect people with jobs, we connect top IT talent with game-changing opportunities at some of the biggest names in tech, finance, healthcare, and more. Our team is passionate about helping you land the role that propels your career forward.
Let's Stay Connected
Want insider access to hot jobs, career tips, and industry trends? Follow us @MergeITLLC on Instagram, Facebook, and Twitter, or check us out here: *********************************** You'll be the first to know when that perfect role opens up.
Be You. With Us.
Merge IT is an equal opportunity employer. We value diversity in all forms and are committed to creating a workplace where everyone can thrive. All employment is subject to verification of eligibility to work in the U.S. per federal law.
Your next opportunity starts here. Let's make it happen.
Cybersecurity Manager, OT
Delivery manager job in New York, NY
Glocomms is partnered with a global leader in renewable energy, seeking a Manager of Cybersecurity to lead and mature their cybersecurity program across IT and OT environments. This strategic role will ensure the security of critical infrastructure, align governance with industry standards, and drive a long-term cybersecurity roadmap to protect wind, solar, and battery storage operations. The ideal candidate combines technical expertise with leadership skills to safeguard our digital and operational assets.
Responsibilities:
Develop and execute the cybersecurity program for IT and OT environments.
Provide strategic leadership and define a long-term cybersecurity roadmap.
Oversee incident response, risk assessments, and vulnerability management.
Ensure governance alignment with frameworks and regulations (NERC CIP, ISO 27001, NIST CSF, SOC 2, SOX ITGC).
Manage vendor relationships and evaluate security solutions.
Design and maintain security architecture for IT and OT networks, including SCADA and ICS systems.
Drive cybersecurity awareness and training across the organization.
Monitor and optimize security tools (SIEM, EDR, IAM, CSPM, OT security platforms).
Collaborate with compliance teams to meet regulatory requirements.
Qualifications:
Bachelor's or Master's in Cybersecurity, Information Systems, or Engineering.
7+ years in cybersecurity roles with exposure to IT and OT environments.
2+ years in a management or leadership position.
Proven experience in strategic and operational cybersecurity responsibilities.
CISSP, CISM, GICSP, or GIAC preferred.
Technical Expertise:
SIEM (Microsoft Sentinel, Splunk)
EDR (CrowdStrike, Defender for Endpoint)
IAM (Azure AD, Okta, CyberArk)
Firewalls (Check Point, Palo Alto, Cisco)
Vulnerability management (Tenable, Rapid7, Qualys)
OT security (Nozomi Networks, Dragos, Claroty)
CSPM (Microsoft Defender for Cloud, Wiz)
SCADA systems, ICS, PLCs, OT network design
Sponsorship is
not
available, now or in the future for this role. Preference is for NYC local candidates, if you or someone you know is interested please apply in directly!
Head of Business Applications
Delivery manager job in New York, NY
The Head of Business Applications will own the selection, integration, and ongoing management of a growing suite of technology solutions that support this growing Private Equity shop. This leader will drive the firm's digital transformation efforts, evaluate and optimize workflows, and ensure that applications across front, middle, and back office function seamlessly. The ideal candidate brings hands-on technical integration experience and a background in private credit or financial technology consulting.
Key Responsibilities
Partner with stakeholders to define the technology roadmap, gather requirements across the organization, and drive digital transformation initiatives.
Lead workflow mapping, process optimization, and design of future-state systems with a focus on automation, integration, and operational efficiency.
Oversee end-to-end implementation of core platforms-including CRM, data, and reporting systems-managing internal stakeholders, external vendors, and project timelines.
Evaluate build-vs-buy options, develop business cases and budgets, and negotiate vendor contracts to optimize performance and cost.
Define and manage firmwide data strategy, including integration points, data governance, data quality, reporting needs, and selection of data warehouse/BI tools.
Implement and oversee AI/ML and automation initiatives, including Microsoft AI tools (Copilot, Azure Studio) etc.
Manage application security, compliance, license inventories, and vendor support models while providing application support.
Monitor emerging technologies, run proof-of-concepts, and recommend enhancements that improve scalability, user experience, and operational resilience.
Education & Experience
Degree in Technology, Business, Finance, or related field.
7+ years supporting financial services, ideally in private equity or alternatives.
3+ years managing a technology team.
Experience implementing & integrating CRM, data warehouses, reporting platforms, and other core systems.
Knowledge of data warehouse technologies (Snowflake, Databricks, Redshift, Azure Data) and SQL.
Familiarity with data visualization tools such as PowerBI or Tableau is a plus.
SDR Manager - NYC
Delivery manager job in New York, NY
SDR / BDR Manager
New York City, USA
Hybrid - 4 days on-site / 1 day remote
$100-120k basic + OTE
Looking for a leadership role where you can roll up your sleeves and make a real impact?
Our client are a market leader in data and AI skills training, helping individuals and organisations learn the skills they need to thrive. As their SDR Manager, you'll manage a team of four (with room to grow!), driving outbound and inbound pipeline generation. It's a mix of strategy and execution - you'll set the direction and be right there in the trenches, handling a small individual quota to keep your finger on the pulse.
What we're looking for
Execution-focused
Creative campaign development
Outbound and inbound process expertise
Data-driven decision making
You're a hands-on leader who loves building high-performing teams and driving growth.
You've got a knack for coaching and mentoring, and you're comfortable using data to make smart decisions.
Who you are
3+ years in SDR / BDR Leadership
2+ years in SaaS/tech sales (high lead volume)
Excellent inbound and outbound processes (ideally building, scaling and executing)
A coach, trainer, leader and motivator
What do we offer
Competitive compensation and benefits
Flexible work hours
Learning budget for conferences and training
Global company retreats
Amazing team!
IT Support Lead / Manager - IT Services
Delivery manager job in New York, NY
Leading writer of Property & Casualty Reinsurance seeking an IT Lead/ Manager - IT Support Services in their NY office managing strategic initiatives and workflows, communications and team requirements for the global operations team. I have been supporting this client for 20+ years, and I can sincerely say they have the best, most employee centric, corporate culture of any client I've worked with. Their global team shares a passion for solving their customers' problems through a collaborative and entrepreneurial culture that empowers employees and rewards creative thinking.
This is an in office position located in midtown Manhattan very close to all major transportation hubs.
For over three decades, the firm has helped its clients manage the risks of operating in a volatile and uncertain world. They're experts in Property, Casualty, Specialty, Cyber and Credit reinsurance, consistently recognized for the innovative way they combine data, experience and technology to understand and manage large and complex risks across the world. They are also a business with a real social purpose - we help protect communities around the globe and enable prosperity for all. Our purpose drives us forward every day as we seek solutions to some of the world's most complicated challenges.
About the Position
Reporting directly to the AVP, IT Services Delivery Manager and will be based in our New York office. Will have select travel to other US and Europe offices as needed and as per business/project requirements. This role is part of our global IT support function and is responsible for providing first to fourth line technical support to end users across the organization. The successful candidate will play a key role in ensuring a seamless and responsive IT experience for our employees.
Key Relationships
Reports to: AVP, IT Services Delivery Manager
Key Stakeholders: IT Support members, Internal end users, Remote End Users, IT Security Operations and IT Infrastructure.
Key Partners: Global IT support teams, third-party vendors, and service providers
Key Responsibilities
Support the IT Service Delivery Manager in leading the IT Support team, ensuring alignment with business priorities, SLA adherence, and compliance with global service standards.
Oversee BAU operations including ticket management, procurement, invoice processing, onboarding/offboarding, and patching cycles, while mentoring team members for consistent execution and knowledge transfer.
Provide oversight and direction to IT members and direct reports, to ensure members are focused on items that are important to the business and aligns with IT service delivery.
Deliver expert-level support for Windows 10/11, mac OS, Microsoft365, enterprise applications, and advanced server OS environments.
Perform advanced diagnostics, repair, and integration for desktops, laptops, mobile devices, printers, peripherals, and server hardware.
Manage full user lifecycle, including permissions, access control, provisioning, and policy enforcement across Active Directory, Exchange, and Azure AD.
Collaborate with local IT members, architecture and operations teams to resolve technical issues and manage resources for high-quality end-user support.
Lead resolution of complex, cross-system issues through root cause analysis and appropriate resource engagement.
Oversee hardware lifecycle management and automation, ensuring device and data security and integrity.
Provide local and global support, acting as smart hands for IT functions during installations and advanced troubleshooting.
Maintain vendor and supplier relationships to support operational efficiency and compliance.
Enforce IT policies and ensure global teams adhere to standards and compliance requirements.
Research emerging technologies and recommend solutions to enhance service delivery.
Lead training, coaching, and mentoring initiatives to build team capabilities and foster continuous development.
Analyze support trends and team performance to identify improvement opportunities.
Conduct system health checks and reporting, proactively addressing monitoring gaps.
Act as content steward by maintaining troubleshooting records, contributing to the knowledge base, and creating/delivering training materials and sessions.
Build strong stakeholder relationships and drive collaboration across functional groups, serving as a role model for the team.
Serve as Incident Response Technical Manager for endpoint-related incidents, ensuring swift and effective resolution.
Provide out-of-office support, including queue monitoring, basic issue resolution, and acting as a backstop resource when needed.
Accountable for driving vulnerability remediation and ensuring security SLAs are met, guiding IT members in addressing identified risks.
Design, document, and remediate ITSM and Hardware Asset Management (HAM) processes.
Participate in disaster recovery planning, testing, and execution.
Rotate with Level 3 & 4 analysts for scheduled server patching maintenance windows.
Mentor and coach global team members.
Candidate Qualifications:
Required:
5+ years of experience in a technical support or helpdesk environment.
Proficiency in supporting Windows and Mac OS X operating systems.
Experience with Mac device deployment, management, and security compliance.
Familiarity with Microsoft365, Active Directory, and basic networking concepts.
Experience using SCCM, Patch My PC, or Altiris SMA for software deployment and patch management.
Strong communication and customer service skills.
Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
A relevant IT certification (e.g., ITIL Expert, advanced certifications such as Azure, VMware, etc.) is a plus.
Preferred:
Bachelor's or higher, with specialized training. Build management skills.
ITIL Expert, advanced certifications or experience with ITSM tools (e.g., ServiceNow, Jira Service Desk).
Exposure to mobile device management (MDM) platforms.
Deep understanding with Apple Business Essentials and MS Intune integration/platform support.
Experienced scripting knowledge (e.g., PowerShell)
ERP Application Manager
Delivery manager job in Teaneck, NJ
Responsibilities
Lead and manage the full lifecycle of enterprise applications (SAP, Microsoft, HRIS, CRM), ensuring stability, scalability, and alignment with business objectives.
Own and optimize processes for system integrations, ensuring data flow and functionality across platforms are robust and efficient.
Manage third-party integration partners and technology vendors to ensure timely delivery, high-quality solutions, and adherence to SLAs.
Oversee and coordinate the rollout of new applications, upgrades, and features across multiple business units, ensuring minimal disruption to operations.
Act as the primary liaison between technical teams, business stakeholders, and leadership to ensure alignment and transparency in project execution.
Establish standards and documentation for application support, integration, and lifecycle management.
Identify opportunities to enhance system performance, integration efficiency, and user experience across all applications.
Qualifications
5-10 years of progressive experience in application management, integration, or enterprise systems support.
Solid understanding of SAP, Microsoft technologies, HRIS, and CRM platforms.
Proven track record of managing integrations across diverse business systems.
Experience managing third-party vendors or technology partners; strong ability to coordinate cross-functional teams.
Exceptional written and verbal communication skills; able to interact effectively with both technical and non-technical stakeholders.
Background in application support or rollout management in early or mid-career stages is a plus.
Education:
Bachelor's degree in Information Systems, Computer Science, or a related field.
Why Join
Direct reporting line to the CTO - visibility and influence at the highest level.
Exposure to multiple enterprise application ecosystems and integrations.
Opportunity to shape integration strategies for business-critical systems.
IT Manager, Infrastructure & Support
Delivery manager job in New York, NY
The Company
Our client is a rapidly scaling SaaS provider operating at the forefront of cloud technology and AI infrastructure. Their platform supports enterprise customers with high availability, secure data environments, and seamless performance. As the business grows, they're making substantial investments in IT operations and infrastructure resilience.
The Opportunity
We are partnering with the organization to identify an IT Manager who will lead infrastructure operations, strengthen end-user support, and drive strategic upgrades across a modern, cloud-forward environment. This role combines hands-on leadership with the autonomy to shape a high-performing technology function.
You will directly influence reliability, security, and scalability as the company continues its expansion.
Key Responsibilities
Oversee IT infrastructure operations across Windows, Mac, M365, identity, and networking technologies
Lead internal and contract support resources, managing ticketing, escalations, and onboarding processes
Enhance endpoint security and device lifecycle management programs
Coordinate with Security Engineering to optimize controls, compliance, and incident response readiness
Introduce automation opportunities that improve uptime, efficiency, and user experience
Own vendor and MSP relationships to ensure SLA performance and cost alignment
Execute on infrastructure modernization initiatives supporting cloud growth and emerging AI workloads
Track and report operational metrics tied to system performance and service delivery
What We're Looking For
4-8 years in IT Infrastructure/Operations with leadership responsibilities
Technical strengths across:
Microsoft 365 / Azure AD
Networking platforms such as Cisco, Meraki, or Palo Alto
Endpoint tools like Intune or JAMF
Virtualization and cloud platforms (VMware, AWS/Azure)
Experience guiding or mentoring junior technologists or project contributors
Strong communication and collaboration skills with stakeholders at all levels
A proactive approach to innovation and continuous improvement
Why This Role Stands Out
Lead and grow a team during a high-growth business cycle
Drive IT strategy and modernization during critical scaling
Significant visibility with leadership and product stakeholders
Opportunity to build long-term ownership of corporate infrastructure
The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.
Financial Systems Manager
Delivery manager job in New York, NY
FGS Global is seeking a Financial Systems Manager specializing in NetSuite to support our global technology and finance operations on our Global Technology team. This position is based in our New York City office on an in-person hybrid schedule.
RESPONSIBILITIES
Proven financial and technical NetSuite expert with experience involving cross-functional teams and strategizing enterprise-wide FinTech integrations and configurations.
Participate and lead in system design and conduct requirements gathering, together with the related functional Accounting and Finance teams.
Key person responsible for global Financial Systems support, system configuration expertise, and key report development in the financial and project accounting suites of NetSuite product applications.
Provide day-to-day support for NetSuite users across Finance, Operations, and Project Management teams.
Help to implement new subsidiaries and companies within NetSuite.
Manage data migration efforts, including data conversion and CSV imports.
Support and administer user training and support documentation.
Work closely with project and functional managers to ensure completion of tasks and achievement of key milestones.
Prepare custom reports, assist with trouble-shooting and maintain ongoing contact with NetSuite post go live.
ATTRIBUTES
Bachelor's degree in Information Systems, Accounting, Finance, or related field.
3+ years of NetSuite administration experience required, preferably in a services-based organization.
8+ years of professional experience within the Finance technology space.
Knowledge of NetSuite System Administration. Certification encouraged.
Strong understanding of NetSuite's Project Management, Advanced Billing, and Advanced Revenue Recognition (ARM) modules.
Experience within a global operation, including setting up and using multi-book, and multi-currency operations.
An individual who is confident, self-motivated and a team player.
Experience in developing effective working relationships with all levels of management.
Good time management skills with the ability to balance competing and conflicting timescales.
An independent problem solver with focus on providing solutions to business issues.
Excellent communication and influencing skills.
New York salary range: $130,000-$165,000
FGS Global is the world's leading stakeholder strategy firm, with approximately 1,400 professionals around the world, advising clients in navigating critical issues and reputational challenges. FGS was formed from the combination of Finsbury, The Glover Park Group, Hering Schuppener and Sard Verbinnen & Co to offer board-level and C-suite counsel in all aspects of stakeholder strategy - including corporate reputation, crisis management, and public affairs and is also the leading force in transaction and financial communications worldwide.
FGS offers seamless and integrated support with offices in the following locations: Abu Dhabi, Amsterdam, Beijing, Berlin, Boston, Brussels, Calgary, Chicago, Dubai, Dublin, Düsseldorf, Frankfurt, Hong Kong, Houston, Kingston, London, Los Angeles, Munich, Paris, Riyadh, San Francisco, Shanghai, Singapore, South Florida, The Hague, Tokyo, Toronto, Vancouver, Washington, D.C., and Zurich. The firm is headquartered in New York.
FGS Global is an equal opportunity employer and seeks qualified candidates regardless of race, religion, gender, sexual orientation, disability, national origin, or age.
Regional Information Technology Manager
Delivery manager job in New York, NY
The IT Regional Manager - US manages geographical offices' IT functions, staff, resources and quality of support for the US Region. Works with Director of IT Service, as well as US territory IT Service Managers to deliver unified IT services and solutions.
In this capacity, the IT Regional Manager - US will:
Ensure exceptional customer service to all internal and external customers; proactively promote and model client service excellence among regional teams and across the broader IT organization; facilitate customer advocacy to drive timely service resolution;
Leadership oversight for operational availability of office-technology equipment including computers, printers, peripheral hardware and video conferencing equipment;
Utilize IT service management applications and tools (specifically ServiceNow and Jira) in conjunction with departmental best practices to create, update, escalate, and close tickets, recording the life-cycle of all service requests. Ensure call ownership by acting as a liaison between Firm-side IT groups and customers, keeping them informed of service request status until resolution;
Manage regional office team's performance management and set goals and objectives; ensure their continuous technical and professional development; influence them to be flexible and adaptable to the changing needs of their customers and office needs; provide opportunities for team members to build and demonstrate new skills and achievements;
Management participation in planning and supporting Enterprise meeting technology events including video conferences, presentations and client meetings;
Build trusted relationships with office management and customers; Provide technology consultancy to deliver business solutions to drive office success;
Assist PMO with projects by providing leadership in the regional implementation of Firm wide and office-specific initiatives, projects and related deployments;
Work with other IT Managers to ensure Firm wide repeatable customer service model and identify and recommend to IT Service Director changes to drive continuous customer service satisfaction and process improvement; Work as an influencing team;
Work with IT Infrastructure team to ensure the performance of and perform routine maintenance on network infrastructure, servers, and telecommunication and audio/visual equipment;
Foster data security policies and best practices; and
Periodically travel to regional offices to meet with office management and team.
Proficiencies:
Expert proficiency in Microsoft Operating Systems;
Expert proficiency in Microsoft Office Suite;
Expert knowledge of customer service principles and practices;
Advanced proficiency in IT Service management systems (ServiceNow and Jira preferred);
Advanced proficiency in producing and analyzing service desk reporting and metrics;
Advanced to expert knowledge of Microsoft Operating System application installation and configuration processes;
Advanced to expert knowledge of remote access architectures, technologies and applications (Citrix, VPN);
Advanced to expert knowledge of wireless networking, technologies and applications (iOS); and
Advanced knowledge of networking technologies, cabling topologies, devices, and related applications.
Qualifications:
Bachelor's degree (preferred) or equivalent experience; Advanced degree (preferred);
At least 10 years of management or supervisory experience;
At least 10 years of experience providing direct support to customers in the areas of software, hardware and networking technologies;
At least 10 years of experience in LAN, WAN and network systems support;
At least 10 years of experience configuring, installing and maintaining client PC operating systems and related devices; and
Professional services or law firm experience (preferred).
Legal System Engineering Manager
Delivery manager job in New York, NY
STAND 8 provides end to end IT solutions to enterprise partners across the United States and with offices in Los Angeles, New York, New Jersey, Atlanta, and more including internationally in Mexico and India We are seeking an accomplished Legal System Engineering Team Lead to oversee and scale the infrastructure supporting a suite of enterprise legal applications. This position is centered on systems engineering and integration, rather than application development, and will play a critical role in consolidating legacy and SaaS platforms into a cohesive, secure, and high-performing environment.
The successful candidate will combine technical leadership, strategic thinking, and hands-on engineering expertise to ensure system reliability, integration efficiency, and alignment with organizational objectives.
Key Responsibilities
Manage the full lifecycle of multiple legal SaaS platforms (including Diligent, Briteflag, Anaqua, and Case IQ).
Design, develop, and maintain API integrations and Single Sign-On (SSO) configurations across systems.
Oversee system performance monitoring and reporting, utilizing tools such as Datadog or equivalent.
Lead and mentor a distributed team of system engineers, providing guidance on best practices and technical direction.
Collaborate with internal stakeholders and vendors to assess, document, and improve data architecture and interoperability.
Execute strategic roadmaps and drive the successful migration and integration of legacy and SaaS systems.
Manage vendor relationships and ensure adherence to operational, security, and compliance standards.
Qualifications
Extensive experience in systems engineering, infrastructure management, and API integration.
Strong understanding of DevOps and Site Reliability Engineering (SRE) principles.
Proven ability to analyze and map data architectures and system dependencies.
Demonstrated success in managing complex integrations across SaaS and on-premises environments.
Track record of technical team leadership, mentoring, and cross-functional collaboration.
Experience with legal technology systems preferred, but not required.
Exceptional analytical, communication, and problem-solving abilities.
Benefits
Medical coverage and Health Savings Account (HSA) through Anthem
Dental/Vision/Various Ancillary coverages through Unum
401(k) retirement savings plan
Paid-time-off options
Company-paid Employee Assistance Program (EAP)
Discount programs through ADP WorkforceNow
Additional Details
The base range for this contract position is $70-$80 per hour, depending on experience. Our pay ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hires of this position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Qualified applicants with arrest or conviction records will be considered
About Us
STAND 8 provides end-to-end IT solutions to enterprise partners across the United States and globally with offices in Los Angeles, Atlanta, New York, Mexico, Japan, India, and more. STAND 8 focuses on the "bleeding edge" of technology and leverages automation, process, marketing, and over fifteen years of success and growth to provide a world-class experience for our customers, partners, and employees.
Our mission is to impact the world positively by creating success through PEOPLE, PROCESS, and TECHNOLOGY.
Check out more at ************** and reach out today to explore opportunities to grow together!
By applying to this position, your data will be processed in accordance with the STAND 8 Privacy Policy.
Project Manager (Academic Research)
Delivery manager job in Syosset, NY
US-NY-Syosset Type: Regular Full-Time # of Openings: 1 The LiRo Group
We are seeking a talented and experienced Construction Project Manager for projects in the Long Island area with experience overseeing sophisticated Academic Research projects where the construction budget exceeds $50 million.
Come join our team! We are looking to build services and capabilities through the growth of our key asset- our staff. Ranked among the nation's top A/E firms by Engineering News-Record, LiRo-Hill provides construction management, engineering, environmental, architectural, and program management solutions. You can become part of an organization that has a strong track record and is looking to strengthen relationships and capabilities to continue being a trusted resource for our clients in the public and private sector. We are proud to be known as an
“Integrated Construction, Design and Technology Solutions”
firm and we have delivered on that label time and again.
Recently, Global Infrastructure Solutions Inc. (GISI), the parent company of The LiRo Group and Hill International, Inc. consolidated a portion of the highly experienced staff of both LiRo and Hill in the Northeast to create a larger, more efficient, and cost-effective team to serve clients. LiRo-Hill is a 1100-person firm with offices in NYC, Long Island, Buffalo, Rochester, Boston and Metro Park, NJ.
Responsibilities
Serve as Point of Contact to Client and Consultants
Lead the project team as the Client's On-site Representative for all project matters
Provide regular evaluation of project schedule and budget, identifying any deviations from plan and offering proposed solutions needed to meet project goals
Provide QA/QC oversight for internal project team
Qualifications
Minimum 10+ years of successful construction project management experience with emphasis on major healthcare projects
Bachelor's degree in Construction Management, Engineering, or equivalent combination of experience and education
Recognized ability to lead and motivate both internal and project teams
Strong communication skills at multiple project levels ranging from tradespeople to facility executives
Demonstrated project success in meeting project budgets and schedules
We are committed to your success, and we invest in your growth and development to unlock your full potential.
Competitive Total Compensation Package
Employee- Only Stock Purchase Plan
Mentoring programs
Continuing Education Program
Employee referral bonus
Volunteer/Industry association opportunities
Our Culture:
We believe in the power of collaboration. We work hard to build a corporate culture that empowers all our employees to freely share their ideas, know their presence, and contributions are truly valued, fostering a climate where our employees are enabled to maximize their full potential.
-We offer a comprehensive benefits package and a positive work environment
- Compensation: Minimum: $160,000 Maximum: $230,000. The range we provided is the salary that the Firm in good faith believes at the time of this position is willing to pay for the advertised position. Exact compensation will be determined on the individual candidates' qualifications and location
- The selected candidate must be authorized to work in the United States; Visa sponsorship is not available for this role.
Hill-LiRo l is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, national origin, ancestry, marital status, sex, affectional or sexual orientation, gender identity or expression, or protected veteran status; and will not be discriminated against on the basis of disability.
#ID22
#ZR22
Compensation details: 160000-230000 Yearly Salary
PI9199fdc089df-26***********1
Auto-ApplyInformation Technology Manager
Delivery manager job in New York, NY
TSA Financial LLC (TSAF), a U.S. broker-dealer affiliate of Toss Securities, recognized as one of the fastest growing brokerages in Korea and a leading firm in overseas stock commission revenue, has recently opened its New York office as part of Toss's global expansion. Toss is widely regarded as one of Korea's most innovative fintech brands, and TSAF is actively building its U.S. trading operations under FINRA regulation.
We are seeking experienced IT Manager to join our growing team. This role offers an exciting opportunity to contribute to the expansion of a dynamic brokerage firm while advancing your career in the U.S. financial markets.
Key Responsibilities
Manage and operate company wide IT infrastructure including email systems, PCs, servers, networks, and VDI
Implement and maintain firewall policies, VPNs, and wireless network environments
Evaluate and introduce IT solutions and tools that improve reliability, security, and business productivity
Ensuring all systems used for communication, storage, and backup meet SEC and FINRA requirements
Provide day to day IT support for employees, troubleshooting issues with devices (PCs, monitors, printers, etc.) and software
Manage IT hardware and software assets, licenses, and procurement
Deliver smooth IT setup for new hires and offboarding processes for departing employees
Manage user accounts and permissions across SaaS platforms (Google Workspace, Office 365, Slack, JIRA, etc.)
Establish and enforce IT security policies and procedures to ensure secure access and compliance
Monitor risks and proactively mitigate vulnerabilities in systems and networks
Manage relationships with IT vendors and external service providers
Lead IT related projects including infrastructure upgrades, SaaS rollouts, and process automation
Collaborate with compliance department during regulatory audits or cybersecurity examinations
Qualifications
5-7 years of IT operations experience across infrastructure and end-user support
Proficiency with Windows and Mac environments, server and network management
Experience in a FINRA-regulated or other financial institution a plus.
Experience with SaaS platforms (Google Workspace, Office 365, Slack, Jira, etc.)
Hands-on expertise in firewall, VPN, and wireless network setup and administration
Strong troubleshooting and problem-solving skills
Excellent communication and interpersonal abilities; capable of supporting employees at all levels
Bachelor's degree in computer science, Information Technology, or related field
Relevant IT certifications (e.g., CompTIA Network+, Microsoft Certified: Azure Administrator, CCNA) preferred
Proficiency in the Korean language preferred
Equal Opportunity Employer
TSA Financial is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.
Project Manager, RWD | RWE Transformation Expert
Delivery manager job in Ridgefield, NJ
Project Manager, Real-World Data (RWD) / Real-World Evidence (RWE) Transformation Expert
Basking Ridge, NJ, Remote / Hybrid (flexible)
Contract Role, July 2026 End Date with Possible Extension
Our client is seeking a seasoned RWD/RWE Transformation Expert/Project Manager to support the operationalization of a new RWD/E governance framework and operating model across the organization. This role will work closely with the PMO lead, medical/scientific stakeholders, and cross-functional business partners to ensure that new processes, roles, and decision pathways are adopted successfully and transitioned smoothly into business-as-usual (BAU) operations.
The ideal contractor has deep knowledge of real-world data/evidence environments as well as strong experience in change management, operating model implementation, project management, and enterprise transformation.
Key Responsibilities
Governance & Operating Model Deployment
· Lead implementation of the new RWD/RWE governance model, including committees, roles, workflows, documentation, and decision rights.
· Translate high-level governance designs into actionable processes and standard operating procedures (SOPs), guidance documents, and templates.
· Ensure alignment of governance processes with regulatory, privacy, quality, and compliance expectations.
· Partner with functional leaders to embed governance responsibilities and clarify accountability.
PMO & Transformation Leadership
· Work side-by-side with the PMO lead to develop and execute a structured rollout plan with clear milestones, success metrics, and risk mitigation strategies.
· Drive cross-functional coordination and ensure consistent adoption across R&D, OBU, CSPV, JBU, ASCA, and GCS.
· Support PMO reporting: progress updates, dashboards, status summaries, documentation of decisions, and change requests.
· Identify barriers to adoption and co-design solutions to remove operational barriers.
Change Management & Stakeholder Engagement
· Create and deliver change-management materials: communication plans, training decks, FAQs, onboarding guides, and workflow maps.
· Facilitate stakeholder workshops and training on new processes.
· Communicate complex RWD governance concepts to both technical and non-technical audiences.
· Build strong relationships across the organization to drive alignment and foster a culture of responsible data use.
Transition to Business-as-Usual (BAU).
· Define and refine BAU ownership, process maintenance responsibilities, and long-term governance checkpoints.
· Ensure governance processes are stable, scalable, and fully integrated with existing operational workflows.
· Monitor early BAU execution and provide course corrections as needed.
Required Skills:
· 10+ years of experience in RWD/RWE, data governance, project management, or related roles.
· Proven track record leading organizational change, operating model transformations.
· Strong understanding of the RWD/E lifecycle-data acquisition, curation, access, analysis, and evidence generation.
· Experience collaborating with PMO leads or project/program managers on complex, multi-stakeholder initiatives.
· Excellent communication, facilitation, and stakeholder management skills.
· Ability to manage ambiguity and drive structure in evolving environments.
Education: Bachelor's degree in science, management, or related degree.
Preferred:
· Experience in pharmaceutical/biotech RWE functions, data governance, or data strategy.
· Familiarity with compliance frameworks (GDPR, HIPAA, data access policies).
· Background in management consulting, change management, or transformation programs.
· Contractor role with flexible hours based on project needs.
· May require occasional in-person workshops or stakeholder sessions.
Project Manager
Delivery manager job in Englewood Cliffs, NJ
ay rate range - $55/hr. to $58/hr. on W2
Work Schedule: Hybrid-Monday through Thursday on site and Friday remote
Education and Years of Experience:
1) Bachelor's degree in project management, business, or a related field preferred
2) 5+ years of project management experience
Top Three Skills:
1) project management
2) system implementation
3) change management
Additional responsibilities include, but are not limited to:
• Drive operational excellence across Client through acting as a Project Manager to enhance our Financial Management approval processes.
• Lead the implementation of our Monday.com pilot program across the People Team from a Project Management perspective by designing and implementing the project plan and change management strategy.
• Maintain and enhance visibility on our HR Scorecard to ensure we are tracking to plan.
• Act as a collaborative partner with the People Leadership Team, HR Strategy and Analytics teams to help the team track and monitor meaningful MBO goals and targets with measurable KPIs/metrics.
• Work across the People Team org to facilitate the development of the annual People Team Milestone calendar in Monday.com, with clear objectives, desired outcomes and timelines to ensure success.
• Enhance visibility across the People Team on annual milestones and maintain status tracking.
• Support effective planning for communication forums to create awareness, understanding, connection and commitment to our strategic vision and key priorities.
• Collaborate with People Leadership Team and Center of Excellence Team members to gather feedback, share best practices and insights with an eye on continuous improvement, process simplification, greater efficiency and resource optimization.
• Support the planning for People Team Town Halls. This includes but is not limited to: Identifying strategic topics of interest, Developing engaging content, Identifying and briefing guest speakers, Designing and implementing creative survey methods, partnering with Engagement team to introduce team building activities.
• Support ad hoc reporting requests.
• Support audits by ensuring all information is collected and provided to requestor by required date.
Education and experience:
• Bachelor's degree in project management, business, or a related field with at least 5 years of project management experience preferred.
Desired Skills:
• Project management
• Systems implementation
• Change management
• Creating PowerPoint presentations
• Excel (formulas)
• Strong communication skills
• Monday.com experience preferred
Guidewire Project Manager
Delivery manager job in New York, NY
Guidewire Project Manager
Location: New York City, NY; Purchase, NY; Garden City, NY; Morristown, NJ; Conshohocken, PA; Charlotte, NC; Alpharetta, GA - Hybrid
Duration: 12+ Months with possible extensions
Must have skills:
• Commercial Insurance
• Guidewire ClaimCenter
• Guidewire PolicyCenter
• M&A Integration
Job description:
We are seeking an experienced Senior IT Project Manager to lead and manage the migration of Guidewire PolicyCenter and ClaimCenter to a cloud-based environment. The successful candidate will oversee the planning, execution, and delivery of this mission-critical project, ensuring alignment with business objectives, technical requirements, and timelines. This role requires expertise in enterprise software migrations, cloud technologies, and Guidewire products, as well as strong leadership skills to coordinate cross-functional teams and stakeholders.
Role Responsibilities:
Project Leadership:
• Lead and manage the end-to-end migration project of Guidewire PolicyCenter and ClaimCenter from on premise environment to the cloud.
• Develop and maintain comprehensive project plans, including scope, timelines, milestones, deliverables, and budgets for both systems.
• Ensure project alignment with organizational goals, regulatory requirements, and industry best practices.
• Ensure performance of implementation vendor(s).
Stakeholder Management:
• Collaborate with business leaders, IT teams, and third-party vendors to ensure project objectives for both PolicyCenter and ClaimCenter are clearly defined and met.
• Communicate project progress, risks, and issues to stakeholders, including executive leadership, in a clear and timely manner.
• Serve as the primary point of contact for all project-related communications.
Risk and Issue Management:
• Identify potential risks and develop mitigation strategies to ensure smooth migration of both PolicyCenter and ClaimCenter. Proactively address issues and roadblocks to minimize project delays and disruptions.
Team Coordination:
• Coordinate cross-functional teams, including developers, architects, testers, and business analysts, ensuring effective collaboration and resource allocation across both PolicyCenter and ClaimCenter migration efforts.
• Provide guidance and support to team members to achieve project goals.
Technical Oversight:
• Work closely with technical teams to ensure proper design, configuration, and implementation of Guidewire PolicyCenter and ClaimCenter in the cloud environment.
• Ensure data integrity, system interoperability, and security during migration processes.
• Oversee testing and validation of the migrated systems to ensure functionality and performance.
Budget and Resource Management:
• Manage project financials, ensuring costs are controlled and align with financial expectations.
• Allocate resources effectively, balancing priorities across multiple project tasks.
Documentation and Reporting:
• Maintain comprehensive documentation of project activities, decisions, and outcomes for both systems.
• Provide bi-weekly reports and updates to leadership on project status, performance metrics, and lessons learned.
Technical Qualifications:
• 8+ years of IT project management with a focus on M&A or IT integration projects
• Proven experience managing Guidewire PolicyCenter and ClaimCenter implementations.
• Expertise in cloud technologies, including cloud migration strategies, data security, and performance optimization.
• Proven track record of managing large-scale IT integrations across multiple regions or business units
• 3+ years' experience within Commercial Insurance.
• Skilled in applying waterfall, agile, and hybrid project-delivery methodologies for traditional initiatives.
• Detailed knowledge of project management (PMLC), software development life cycle (SDLC)methodologies.
• Strong facilitation skills with the ability to effectively manage cross-functional team discussions and bridge business and IT priorities.
• Proven ability to build and maintain strong business relationships, ensuring alignment between IT deliverables and business objectives.
• Strong management skills with an ability to achieve results in a matrix management environment, fostering collaboration and accountability.
• Experience using Project and Portfolio Management tools (e.g., MS Project)
• Proficiency in managing vendor relationships · Experience with change management and risk management strategies.