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Become A Delivery Person

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Working As A Delivery Person

  • Operating Vehicles, Mechanized Devices, or Equipment
  • Getting Information
  • Handling and Moving Objects
  • Communicating with Supervisors, Peers, or Subordinates
  • Identifying Objects, Actions, and Events
  • Stressful

  • $33,000

    Average Salary

What Does A Delivery Person Do

Delivery truck drivers and driver/sales workers pick up, transport, and drop off packages and small shipments within a local region or urban area. They drive trucks with a 26,000-pound gross vehicle weight (GVW) capacity or less. Most of the time, they transport merchandise from a distribution center to businesses and households.

Duties

Delivery truck drivers and driver/sales workers typically do the following:

  • Load and unload their cargo
  • Communicate with costumers to determine pickup and delivery needs
  • Report any incidents they encounter on the road to a dispatcher
  • Follow all applicable traffic laws
  • Report serious mechanical problems to the appropriate personnel
  • Keep their truck and associated equipment clean and in good working order
  • Accept payments for the shipment
  • Handle paperwork, such as receipts or delivery confirmation notices

Most drivers generally receive instructions to go to a delivery location at a particular time, and it is up to them to determine the best route. Other drivers have a regular daily or weekly delivery schedule. All drivers must have a thorough understanding of an area’s street grid and know which roads allow trucks and which do not.

Light truck drivers, often called pickup and delivery or P&D drivers, are the most common type of delivery driver. They drive small trucks or vans from distribution centers to delivery locations. Drivers make deliveries based on a set schedule. Some drivers stop at the distribution center once only, in the morning, and make many stops throughout the day. Others make multiple trips between the distribution center and delivery locations. Some drivers make deliveries from a retail location to customers.

Driver/sales workers are delivery drivers who have additional sales responsibilities. They recommend new products to businesses and solicit new customers. These drivers may have a regular delivery route and be responsible for adding new clients located along their route. For example, they may make regular deliveries to a hardware store and encourage the store’s manager to offer a new type of product. Driver/sales workers also deliver goods, such as take-out food to consumers, and accept payment for those goods.

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How To Become A Delivery Person

Delivery truck drivers and driver/sales workers typically enter their occupations with a high school diploma or equivalent. However, some opportunities exist for those without a high school diploma. Workers undergo 1 month or less of on-the-job training. They must have a driver’s license from the state in which they work and possess a clean driving record.

Education

Delivery truck drivers and driver/sales workers typically enter their occupations with a high school diploma or equivalent.

Training

Companies train new delivery truck drivers and driver/sales workers on the job. This may include driving training from a driver-mentor who rides along with a new employee to ensure that a new driver is able to operate a truck safely on crowded streets.

New drivers also have training to learn company policies about package dropoffs and returns, taking payment, and what to do with damaged goods.

Driver/sales workers must learn detailed information about the products they offer. Their company also may teach them proper sales techniques, such as how to approach potential new customers.

Licenses, Certifications, and Registrations

All delivery drivers need a driver’s license.

Other Experience

Some delivery drivers begin as package loaders at warehouse facilities, especially if the driver works for a large company. For more information on package loaders, see the profile on hand laborers and material movers.

Important Qualities

Customer-service skills. When completing deliveries, drivers often interact with customers and should make a good impression to ensure repeat business.

Hand-eye coordination. When driving, delivery drivers need to observe their surroundings while simultaneously operating a complex machine.

Math skills. Because delivery truck drivers and driver/sales workers sometimes take payment, they must be able to count cash and make change quickly and accurately.

Patience. When driving through heavy traffic congestion, delivery drivers must remain calm and composed.

Sales skills. Driver/sales workers are expected to persuade customers to purchase new or different products from them.

Visual ability. To have a driver’s license, delivery truck drivers and driver/sales workers must be able to pass a state vision test.

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Delivery Person Demographics

Gender

Male

72.7%

Female

16.8%

Unknown

10.5%
Ethnicity

White

63.3%

Hispanic or Latino

15.9%

Black or African American

11.2%

Asian

6.2%

Unknown

3.2%
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Foreign Languages Spoken

Spanish

56.9%

French

11.3%

Italian

4.4%

Chinese

4.4%

Mandarin

3.1%

Russian

2.5%

German

2.5%

Japanese

2.5%

Cantonese

1.9%

Arabic

1.9%

Turkish

1.3%

Korean

1.3%

Fijian

1.3%

Portuguese

1.3%

Romanian

0.6%

Hindi

0.6%

Dutch

0.6%

Ukrainian

0.6%

Wolof

0.6%

Bengali

0.6%
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Delivery Person Education

Schools

The Academy

11.0%

University of Phoenix

8.8%

Borough of Manhattan Community College of the City University of New York

6.6%

Bronx Community College of the City University of New York

6.0%

Kingsborough Community College of the City University of New York

5.5%

Kaplan University

5.5%

Apex Technical School

5.5%

Pennsylvania State University

4.9%

Michigan State University

4.9%

Saint John's University - New York

4.4%

State University of New York College at Cortland

4.4%

New York University

3.8%

Nassau Community College

3.8%

New York City College of Technology of the City University of New York

3.8%

City College of New York of the City University of New York

3.8%

Northern Virginia Community College

3.8%

Pennsylvania Highlands Community College

3.3%

Pennsylvania College of Technology

3.3%

Pace University - New York

3.3%

Heald College - Central Administrative Office

3.3%
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Majors

Business

21.4%

Criminal Justice

8.8%

General Studies

7.9%

Computer Science

5.3%

Accounting

5.3%

Liberal Arts

5.1%

Psychology

4.5%

Automotive Technology

4.4%

Education

4.1%

Graphic Design

4.0%

Communication

3.9%

Nursing

3.6%

Electrical Engineering

3.6%

Kinesiology

3.0%

English

2.6%

Health Care Administration

2.6%

Electrical Engineering Technology

2.6%

Medical Assisting Services

2.6%

Biology

2.5%

Management

2.3%
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Degrees

Other

44.9%

Bachelors

27.9%

Associate

14.6%

Certificate

6.3%

Masters

3.1%

Diploma

2.2%

License

0.6%

Doctorate

0.4%
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Job type you want
Full Time
Part Time
Internship
Temporary
Average Yearly Salary
$33,000
View Detailed Salary Report
$23,000
Min 10%
$33,000
Median 50%
$33,000
Median 50%
$33,000
Median 50%
$33,000
Median 50%
$33,000
Median 50%
$33,000
Median 50%
$33,000
Median 50%
$48,000
Max 90%
Best Paying Company
Benihana
Highest Paying City
San Bruno, CA
Highest Paying State
Alaska
Avg Experience Level
2.0 years
How much does a Delivery Person make at top companies?
The national average salary for a Delivery Person in the United States is $33,697 per year or $16 per hour. Those in the bottom 10 percent make under $23,000 a year, and the top 10 percent make over $48,000.

How Would You Rate The Salary Of a Delivery Person?

Have you worked as a Delivery Person? Help other job seekers by rating your experience as a Delivery Person.

Top Skills for A Delivery Person

  1. Customer Service
  2. Office Furniture
  3. Pizza Boxes
You can check out examples of real life uses of top skills on resumes here:
  • Displayed excellent customer service as well as ensured timely delivery and logistical awareness
  • Delivered office furniture to established customers, provided customer service, assembled the products that required to be built upon delivery.
  • Folded and Stacked pizza boxes and cleaned premises.
  • Assisted in the preparation of food in accordance with all food safety guide lines.
  • Worked in store stocking appliances, gardening, cash register, load and unload delivery trucks.

How Would You Rate Working As a Delivery Person?

Are you working as a Delivery Person? Help us rate Delivery Person as a Career.

Top Delivery Person Employers

Jobs From Top Delivery Person Employers

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