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Become A Delivery Sales Worker

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Working As A Delivery Sales Worker

  • Operating Vehicles, Mechanized Devices, or Equipment
  • Establishing and Maintaining Interpersonal Relationships
  • Performing for or Working Directly with the Public
  • Communicating with Persons Outside Organization
  • Performing General Physical Activities
  • Unpleasant/Angry People

  • Outdoors/walking/standing

  • Stressful

  • $28,900

    Average Salary

What Does A Delivery Sales Worker Do

Delivery truck drivers and driver/sales workers pick up, transport, and drop off packages and small shipments within a local region or urban area. They drive trucks with a 26,000-pound gross vehicle weight (GVW) capacity or less. Most of the time, they transport merchandise from a distribution center to businesses and households.

Duties

Delivery truck drivers and driver/sales workers typically do the following:

  • Load and unload their cargo
  • Communicate with costumers to determine pickup and delivery needs
  • Report any incidents they encounter on the road to a dispatcher
  • Follow all applicable traffic laws
  • Report serious mechanical problems to the appropriate personnel
  • Keep their truck and associated equipment clean and in good working order
  • Accept payments for the shipment
  • Handle paperwork, such as receipts or delivery confirmation notices

Most drivers generally receive instructions to go to a delivery location at a particular time, and it is up to them to determine the best route. Other drivers have a regular daily or weekly delivery schedule. All drivers must have a thorough understanding of an area’s street grid and know which roads allow trucks and which do not.

Light truck drivers, often called pickup and delivery or P&D drivers, are the most common type of delivery driver. They drive small trucks or vans from distribution centers to delivery locations. Drivers make deliveries based on a set schedule. Some drivers stop at the distribution center once only, in the morning, and make many stops throughout the day. Others make multiple trips between the distribution center and delivery locations. Some drivers make deliveries from a retail location to customers.

Driver/sales workers are delivery drivers who have additional sales responsibilities. They recommend new products to businesses and solicit new customers. These drivers may have a regular delivery route and be responsible for adding new clients located along their route. For example, they may make regular deliveries to a hardware store and encourage the store’s manager to offer a new type of product. Driver/sales workers also deliver goods, such as take-out food to consumers, and accept payment for those goods.

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How To Become A Delivery Sales Worker

Delivery truck drivers and driver/sales workers typically enter their occupations with a high school diploma or equivalent. However, some opportunities exist for those without a high school diploma. Workers undergo 1 month or less of on-the-job training. They must have a driver’s license from the state in which they work and possess a clean driving record.

Education

Delivery truck drivers and driver/sales workers typically enter their occupations with a high school diploma or equivalent.

Training

Companies train new delivery truck drivers and driver/sales workers on the job. This may include driving training from a driver-mentor who rides along with a new employee to ensure that a new driver is able to operate a truck safely on crowded streets.

New drivers also have training to learn company policies about package dropoffs and returns, taking payment, and what to do with damaged goods.

Driver/sales workers must learn detailed information about the products they offer. Their company also may teach them proper sales techniques, such as how to approach potential new customers.

Licenses, Certifications, and Registrations

All delivery drivers need a driver’s license.

Other Experience

Some delivery drivers begin as package loaders at warehouse facilities, especially if the driver works for a large company. For more information on package loaders, see the profile on hand laborers and material movers.

Important Qualities

Customer-service skills. When completing deliveries, drivers often interact with customers and should make a good impression to ensure repeat business.

Hand-eye coordination. When driving, delivery drivers need to observe their surroundings while simultaneously operating a complex machine.

Math skills. Because delivery truck drivers and driver/sales workers sometimes take payment, they must be able to count cash and make change quickly and accurately.

Patience. When driving through heavy traffic congestion, delivery drivers must remain calm and composed.

Sales skills. Driver/sales workers are expected to persuade customers to purchase new or different products from them.

Visual ability. To have a driver’s license, delivery truck drivers and driver/sales workers must be able to pass a state vision test.

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Delivery Sales Worker jobs

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Delivery Sales Worker Career Paths

Delivery Sales Worker
Truck Driver Equipment Operator Technician
Account Manager
5 Yearsyrs
Driver Dispatcher Operations Manager
Branch Manager
6 Yearsyrs
General Manager Site Manager Branch Manager
Branch Sales Manager
6 Yearsyrs
Service Technician Project Manager Program Manager
Business Development Manager
9 Yearsyrs
General Manager Account Executive Territory Sales Manager
Commercial Sales Manager
8 Yearsyrs
Sales Person Sales Manager
Director Of Sales
10 Yearsyrs
Truck Driver Operations Manager General Manager
District Manager
7 Yearsyrs
Technician Specialist Account Manager
District Sales Manager
7 Yearsyrs
Technician Service Manager General Manager
Food Service Director
9 Yearsyrs
Delivery Driver Service Technician Service Manager
General Manager
7 Yearsyrs
Material Handler Security Officer Account Manager
Key Account Manager
7 Yearsyrs
Driver Delivery Driver Operations Manager
Operations Director
9 Yearsyrs
Delivery Driver Maintenance Technician Maintenance Manager
Operations Manager
7 Yearsyrs
Service Technician Service Manager Operations Manager
Plant Manager
11 Yearsyrs
Operator Specialist Account Manager
Regional Sales Manager
9 Yearsyrs
Sales Person General Manager Account Executive
Sales Manager
5 Yearsyrs
Equipment Operator Technician Operations Manager
Terminal Manager
9 Yearsyrs
Operator Technician Sales Consultant
Territory Manager
7 Yearsyrs
Material Handler Delivery Driver Account Manager
Territory Sales Manager
7 Yearsyrs
Equipment Operator Maintenance Technician Production Supervisor
Warehouse Manager
5 Yearsyrs
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Delivery Sales Worker Demographics

Gender

Male

79.7%

Female

19.3%

Unknown

1.0%
Ethnicity

White

81.1%

Hispanic or Latino

10.8%

Asian

5.8%

Unknown

1.9%

Black or African American

0.5%
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Languages Spoken

Spanish

60.5%

French

10.5%

Portuguese

5.3%

Bulgarian

5.3%

Russian

5.3%

Chinese

2.6%

German

2.6%

Somali

2.6%

Arabic

2.6%

Afar

2.6%
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Delivery Sales Worker Education

Schools

University of Phoenix

11.5%

Murray State University

8.0%

Kaplan University

6.9%

University of Southern Mississippi

5.7%

Ball State University

5.7%

Texas Tech University

4.6%

Glendale Community College

4.6%

Texas A&M University

4.6%

Wichita State University

4.6%

University of Missouri - Columbia

4.6%

University of Houston

4.6%

Morehead State University

4.6%

Liberty University

4.6%

Oklahoma State University

4.6%

Hibbing Community College

3.4%

Arkansas State University

3.4%

Mesa Community College - Boswell

3.4%

Michigan State University

3.4%

Auburn University

3.4%

Tennessee Technological University

3.4%
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Majors

Business

27.5%

Criminal Justice

8.7%

General Studies

7.8%

Communication

5.9%

Automotive Technology

5.7%

Psychology

4.8%

Computer Science

4.1%

Graphic Design

3.7%

Accounting

3.4%

Kinesiology

3.0%

Education

3.0%

Liberal Arts

3.0%

Finance

2.7%

Medical Technician

2.7%

Marketing

2.7%

Management

2.5%

Electrical Engineering

2.3%

Computer Networking

2.3%

Biology

2.1%

History

2.1%
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Degrees

Other

41.3%

Bachelors

29.0%

Associate

17.0%

Certificate

5.8%

Masters

3.7%

Diploma

2.1%

License

0.7%

Doctorate

0.4%
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Job type you want
Full Time
Part Time
Internship
Temporary

Top Skills for A Delivery Sales Worker

OutstandingCustomerServiceAutoPartsStockMerchandiseFurnitureSalesContractsCustomerRelationsCustomerOrdersSalesFloorCounterSalesLoadTrucksNewCustomersInventoryControlDeliveryTruckDeliveryRoutePizzaCustomerSatisfactionDataEntryCDLRecordTransactionsCustomerBase

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Top Delivery Sales Worker Skills

  1. Outstanding Customer Service
  2. Auto Parts
  3. Stock Merchandise
You can check out examples of real life uses of top skills on resumes here:
  • Listened attentively to customer feedback and worked with Sales team to generate maximum sales and outstanding customer service.
  • Delivered quality auto parts to customers
  • Take orders on hand held computer, collect payment, or stock merchandise at point of delivery.
  • Worked Primarily Delivery of Furniture and Carpet.
  • Write customer orders and sales contracts according to company guidelines.

Top Delivery Sales Worker Employers