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What does a delivery sales worker do?

Updated January 8, 2025
8 min read
What does a delivery sales worker do

A Delivery Sales Worker is responsible for delivering goods and services from the warehouse and distribution centers to various locations. They respond to the customers' inquiries and concerns, resolve complaints, and recommend products as needed to help the business grow more revenues and profits. Delivery Sales Workers must have excellent driving skills and a clean driving record to perform duties timely and efficiently. They should also be knowledgeable of mechanical troubleshooting to inspect the vehicle's engine and conduct repairs as necessary to prevent delay in operations and potential hazards.

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Delivery sales worker responsibilities

Here are examples of responsibilities from real delivery sales worker resumes:

  • Manage invoice collection and customer issues.
  • Contribute to marketing business online and manage Facebook page.
  • Manage numerous, highly confidential details for retirement plan deals from start to finish including meticulous preparation of PowerPoint presentations.
  • Participate in sales, delivery, and food preparation while maintaining shop cleanliness.
  • Assure proper documentation for HAZMAT materials.
  • Maintain double trailers and hazardous material CDL endorsements.
  • Train new RSR's in sales and merchandising methods.
  • Comply with all hazardous material (HAZMAT) handling requirements.
  • Develop and present math banking presentations for (k-12).
  • Determine shortest routes base on GPS navigation and delivery list.
  • Perform QA testing for all major releases and annual restatements.
  • Chart out appropriate route for delivery on the map or GPS.
  • Complete various housekeeping duties to maintain cleanliness and appearance of the business.
  • Route sales rep for on the largest uniform service companies in the county.
  • Earn recognition as top rep in California for acquiring new customers and account growth.

Delivery sales worker skills and personality traits

We calculated that 29% of Delivery Sales Workers are proficient in Cleanliness, Cash Handling, and Retail Sales. They’re also known for soft skills such as Hand-eye coordination, Patience, and Sales skills.

We break down the percentage of Delivery Sales Workers that have these skills listed on their resume here:

  • Cleanliness, 29%

    Consolidated and delivered orders, maintained store cleanliness and presented excellent customer service.

  • Cash Handling, 20%

    Cash handling using computerized registers.

  • Retail Sales, 18%

    Retail Sales Workers should walk the floor during busy times answering guest questions and helping guests find sizes and other items.

  • Sales, 6%

    Evaluate customer sales goals and develop promotional opportunities to increase profit margins

  • Customer Service, 6%

    Provided quality customer service by delivering merchandise and assisting customers in purchasing decisions and addressing concerns and issues.

  • Work Ethic, 5%

    Organized employee schedules.-Managed delivery routes.-Established a healthy and routine work ethic.-Prepared food by cutting, storing, and measuring.

Common skills that a delivery sales worker uses to do their job include "cleanliness," "cash handling," and "retail sales." You can find details on the most important delivery sales worker responsibilities below.

Hand-eye coordination. The most essential soft skill for a delivery sales worker to carry out their responsibilities is hand-eye coordination. This skill is important for the role because "drivers need to observe their surroundings at all times while operating a vehicle." Additionally, a delivery sales worker resume shows how their duties depend on hand-eye coordination: "experience as independent worker in internet sales, financial transactions, telemarketing, customer service, world sales coordination"

Patience. Another soft skill that's essential for fulfilling delivery sales worker duties is patience. The role rewards competence in this skill because "when driving through heavy traffic congestion, delivery drivers must remain calm and composed." According to a delivery sales worker resume, here's how delivery sales workers can utilize patience in their job responsibilities: "resolve customer complaints regarding sales and service with patience, understanding, and respect. "

Sales skills. delivery sales workers are also known for sales skills, which are critical to their duties. You can see how this skill relates to delivery sales worker responsibilities, because "driver/sales workers are expected to persuade customers to purchase new or different products." A delivery sales worker resume example shows how sales skills is used in the workplace: "participated in sales, delivery, and food preparation while maintaining shop cleanliness. "

Visual ability. A big part of what delivery sales workers do relies on "visual ability." You can see how essential it is to delivery sales worker responsibilities because "to have a driver’s license, delivery truck drivers and driver/sales workers must be able to pass a state vision test." Here's an example of how this skill is used from a resume that represents typical delivery sales worker tasks: "help set up visuals for upcoming sales promotion. "

Customer-service skills. Another crucial skill for a delivery sales worker to carry out their responsibilities is "customer-service skills." A big part of what delivery sales workers relies on this skill, since "when completing deliveries, drivers often interact with customers and should make a good impression to ensure repeat business." How this skill relates to delivery sales worker duties can be seen in an example from a delivery sales worker resume snippet: "deliver and stock merchandise for the customer"

Math skills. Another skill commonly found on delivery sales worker job descriptions is "math skills." It can come up quite often in delivery sales worker duties, since "because delivery truck drivers and driver/sales workers sometimes take payment, they must be able to count cash and make change quickly and accurately." Here's an example from a resume of how this skill fits into day-to-day delivery sales worker responsibilities: "haven't heard anything bad so far) skills used people skills along with basic math. "

See the full list of delivery sales worker skills

The three companies that hire the most delivery sales workers are:

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Compare different delivery sales workers

Delivery sales worker vs. Route driver

A Route Driver is responsible for delivering and transporting supplies or goods within an allotted time. The tasks will vary upon the organization or industry that a Route Driver works for, however, most of the time, the duties will revolve around picking up and dropping off packages at particular destinations ranging from homes to establishments, and communicating with customers. Furthermore, Route Drivers must keep their vehicles in clean and sound condition, report to supervisors should there be any issue, and adhere to the company policies and regulations at all times.

We looked at the average delivery sales worker salary and compared it with the wages of a route driver. Generally speaking, route drivers are paid $3,721 higher than delivery sales workers per year.Even though delivery sales workers and route drivers are distinct careers, a few of the skills required for both jobs are similar. For example, both careers require cleanliness, customer service, and cdl in the day-to-day roles and responsibilities.

There are some key differences in the responsibilities of each position. For example, delivery sales worker responsibilities require skills like "cash handling," "retail sales," "sales," and "work ethic." Meanwhile a typical route driver has skills in areas such as "dot," "pickup," "customer locations," and "necessary paperwork." This difference in skills reveals the differences in what each career does.

Route drivers earn the highest salaries when working in the manufacturing industry, with an average yearly salary of $47,349. On the other hand, delivery sales workers are paid more in the construction industry with an average salary of $46,329.route drivers tend to reach similar levels of education than delivery sales workers. In fact, route drivers are 1.2% less likely to graduate with a Master's Degree and 0.2% less likely to have a Doctoral Degree.

Delivery sales worker vs. Sales associate and customer service

Sales and customer service associates are employees who are responsible for closing out sales deals and attending to customer needs. They are in charge of selling company goods and services to potential clients, often citing the common needs of prospective clients to ensure sales. They also handle customer inquiries and complaints and try their best to mitigate any problems that would arise. They are expected to be experts on company products to ensure that they can provide the best service to customers. Sales and customer service associates should have strong interpersonal skills, customer service skills, and communication skills.

Sales associate and customer service positions earn lower pay than delivery sales worker roles. They earn a $13,117 lower salary than delivery sales workers per year.While the salary may differ for these jobs, they share a few skills needed to perform their duties. Based on resume data, both delivery sales workers and sales associate and customer services have skills such as "retail sales," "customer service," and "pos. "

Each career also uses different skills, according to real delivery sales worker resumes. While delivery sales worker responsibilities can utilize skills like "cleanliness," "cash handling," "sales," and "work ethic," sales associate and customer services use skills like "plumbing," "sales associates," "phone calls," and "booking."

Sales associate and customer services earn a lower average salary than delivery sales workers. But sales associate and customer services earn the highest pay in the manufacturing industry, with an average salary of $30,394. Additionally, delivery sales workers earn the highest salaries in the construction with average pay of $46,329 annually.In general, sales associate and customer services achieve similar levels of education than delivery sales workers. They're 0.1% more likely to obtain a Master's Degree while being 0.2% less likely to earn a Doctoral Degree.

Delivery sales worker vs. Driver

Drivers are responsible for safely transporting people, packages, or goods from one destination to another. They should be familiar with the different routes that may be taken to reach the desired goal. They should be expert navigators and may use navigation apps to help them along the way. They should also be familiar with the basic mechanics of the vehicle they are using and the proper maintenance and cleaning needed to ensure that the car is running well. Drivers are expected to have excellent customer relation skills, a strong sense of direction, and superb organizations.

On average, drivers earn lower salaries than delivery sales workers, with a $7,000 difference per year.By looking over several delivery sales workers and drivers resumes, we found that both roles require similar skills in their day-to-day duties, such as "cleanliness," "customer service," and "cdl." But beyond that, the careers look very different.

The required skills of the two careers differ considerably. For example, delivery sales workers are more likely to have skills like "cash handling," "retail sales," "sales," and "work ethic." But a driver is more likely to have skills like "math," "basic math," "safety rules," and "dot."

Drivers make a very good living in the manufacturing industry with an average annual salary of $39,688. On the other hand, delivery sales workers are paid the highest salary in the construction industry, with average annual pay of $46,329.drivers typically earn similar educational levels compared to delivery sales workers. Specifically, they're 0.6% less likely to graduate with a Master's Degree, and 0.0% less likely to earn a Doctoral Degree.

Delivery sales worker vs. Associate sales representative

The duties of an associate sales representative depend on one's line of work or industry of employment. Their responsibilities typically revolve around reaching out to clients through calls or door-to-door visits, offering products and services, collecting payments, addressing issues and concerns, and performing corrective measures when necessary. An associate sales representative often has a quota and deadline to reach; therefore, it is essential to be sales driven and goal-oriented. Furthermore, one must adhere to the policies and regulations of the company.

Associate sales representatives tend to earn a higher pay than delivery sales workers by an average of $9,236 per year.While their salaries may vary, delivery sales workers and associate sales representatives both use similar skills to perform their duties. Resumes from both professions include skills like "customer service," "work ethic," and "pos. "Each job also requires different skills to carry out their responsibilities. A delivery sales worker uses "cleanliness," "cash handling," "retail sales," and "sales." Associate sales representatives are more likely to have duties that require skills in "patients," "excellent interpersonal," "excellent organizational," and "sales techniques. "In general, associate sales representatives earn the most working in the health care industry, with an average salary of $56,246. The highest-paying industry for a delivery sales worker is the construction industry.associate sales representatives reach similar levels of education compared to delivery sales workers, in general. The difference is that they're 3.1% more likely to earn a Master's Degree, and 0.5% more likely to graduate with a Doctoral Degree.

Types of delivery sales worker

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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